HBR On Strategy
HBR On Strategy is a podcast from Harvard Business Review that explores business strategy and innovation. Each week, the editors select case studies and conversations from HBR's podcasts, videos, and articles to provide insights from top experts. The show covers topics like building, innovating, and executing strategies for success.
Episodes
An Announcement from HBR On Strategy
For the last two years, HBR On Strategy has been a collection of the best conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. But the time has come for HBR On Strategy to hit pause on new episodes. We think that you deserve the highest-possible quality HBR content. And to do that, we’re going to focus our efforts for
The Strategic Advantage of Tapping Freelancers
The rapid pace of technological change is making a big impact on hiring. Some organizations are dynamically securing freelance workers through platform apps like Upwork and Freelancer. Other companies are investing heavily in work enabled by artificial intelligence. John Winsor and Jin Paik say these structural changes call for a reimagining of your talent strategy—one that is open to flexible, pr
The Promises, Pitfalls, and Trade-offs of the Circular Economy
Most businesses are built on a linear model: take, make, and discard. But that norm is reaching its limits, and leaders are under pressure to find smarter, more sustainable ways to operate. Weslynne Ashton is a systems scientist and professor at the Illinois Institute of Technology. In her masterclass at HBR’s 2024 Leaders Who Make a Difference conference, she explains how companies can shift to a
Sustainability Is Fueling Innovation at Ferrari
When Ferrari, the Italian luxury sports car manufacturer, committed to achieving carbon neutrality and to electrifying a large part of its car fleet, investors and employees applauded the new strategy. But among the company’s suppliers, the reaction was mixed. Many were nervous about how this shift would affect their bottom lines. Harvard Business School professor Raffaella Sadun and Ferrari CEO B
Stress Test Your Strategy Before It Fails
While many teams and organizations engage in scenario planning, most don’t go far enough. Arjan Singh, consultant and adjunct professor at Southern Methodist University, says a more disciplined approach, borrowed from the military, can help leaders truly test how their strategies, operations, and tactics hold up against competitors, shifting market dynamics, and unexpected events. He’s helped hund
Rethink Your Pricing Strategies Amid Economic Uncertainty
Rafi Mohammed, founder of the consulting firm Culture of Profit, says a crisis or recession is not the time to panic and slash prices. He says leaders should instead reevaluate their pricing strategy—or develop one for the first time—to better respond to customers during the slump and keep them when the economy recovers.
Since this conversation took place in 2020, the crisis you'll hear them refe
AMD’s Lisa Su on Experimenting with AI
HBR editor at large Adi Ignatius speaks with Lisa Su, CEO of leading semiconductor company AMD, about the company’s evolution toward high-performance and adaptive computing, the future of AI use in different sectors, and the importance of responsible risk-taking. She advocates for fast experimentation and implementation while ensuring safety through initiatives like AMD’s Responsible AI Council, a
A Lesson on Balancing Scaling with Stability
In late 2013, Ryan Cohen, cofounder and then-CEO of online pet products retailer Chewy.com, was facing a decision that could determine his company’s future. Should he stay with a third-party logistics provider (3PL) for all of Chewy.com’s e-commerce fulfillment or take that function in house? Cohen worried that the company’s current 3PL may not be able to scale with Chewy.com’s projected growth or
The Right Way to Launch an AI Initiative
Unfortunately, you can’t set up your organization’s artificial intelligence projects like just any other IT project. By their nature, AI endeavors are quite different and suffer high failure rates. But there are proven approaches you can take to increase your odds of success. Iavor Bojinov, assistant professor at Harvard Business School and former LinkedIn data scientist, breaks down five critical
The 6 Forces of Failure—and How to Protect Your Company from Them
What can failures like Harley-Davidson Cologne or Cheetos Lip Balm teach us about success? Sean Jacobsohn, partner at Norwest Venture Partners and founder of the Failure Museum, takes us on a tour of notable product failures, sharing insights into why they failed and the lessons we can learn from them. Discover the six forces of failure and learn how companies can avoid making the same mistakes.
How to Turn Your Customer Base into a Community
”Community” is a buzzword that gets thrown around a lot in the business world. But what does it really mean to build one—and what does it take to make it last? More importantly, how can businesses create communities that drive long-term success? Matt Mullenweg, the cofounder of WordPress and the founder and CEO of Automattic, tackles these questions in this episode. He shares insights on fostering
Great Strategy Starts with Experimentation
Stefan Thomke, professor at Harvard Business School, says running experiments can give companies tremendous value, but too often business leaders make decisions based on intuition. While A/B testing on large transaction volumes is common practice at Google, Booking.com, and Netflix, Thomke says even small firms can get a competitive advantage from experiments. He explains how to introduce, run, an
Bringing Innovation to an Underserved Market
Founded in 2014, Thinx, Inc. makes absorbent underwear that can be worn during menstruation. But the feminine care market had seen virtually no innovation in half a century because of the taboo against discussing the topic of menstruation. As a result, the startup was competing against large incumbents like Procter & Gamble and Johnson & Johnson. Harvard Business School Associate Professor Rembran
To Make Better Decisions, Think Like a Venture Capitalist
Venture capital firms notoriously embrace risk and take big swings, hoping that one startup will become a monster hit that pays for many other failed investments. This VC approach scares established companies, but it shouldn’t. Stanford Graduate School of Business professor Ilya Strebulaev says that VC firms have proven best practices that all leaders should apply in their own companies. He explai
How to Lead a Successful Turnaround
When a company, division, or product line has been struggling for some time, it can feel nearly impossible to get things back on track. But big turnarounds are possible, provided you have a team willing to work hard, be creative, and embrace change. When he was president and CEO of Marvel, Peter Cuneo oversaw the resurgence and sale of the media company, but even before that he had a long track re
Alphabet CEO on AI as a Workplace Collaborator
The use of artificial intelligence—specifically generative AI—is growing rapidly, and tech giants like Google have an important role to play in how that technology gets adopted and developed. Sundar Pichai is the CEO of Google as well as its parent company Alphabet, which he’s led as an AI-first company for several years. He speaks with HBR Editor at Large Adi Ignatius about shaping Google’s AI st
How to Push for Change in a Large Organization
Getting a big, bureaucratic organization to innovate or adopt new technologies is hard. That’s why Harvard Business School professor Maria Roche wrote a case study about U.S. Air Force Major Victor “SALSA” Lopez. He helped launch a program that uncovers ways to use AI to strengthen U.S. defense efforts. Professor Roche and Major Lopez talked about the challenges of fostering innovation within a la
The Right Way to Make Data-Driven Decisions
Fueled by the promise of concrete insights, organizations are increasingly prioritizing data in their decision-making processes. But that process can easily go wrong. Many leaders don’t understand that their decisions are only as good as how they interpret the data. In this episode, John Hopkins Carey School Professor Michael Luca and Harvard Business School Professor Amy Edmondson explain their f
To Grow Profitably, Take It Slow
Many companies, especially in the tech world, have come to embrace the idea of growth at all costs. But according to research from Gary Pisano, professor at Harvard Business School, most firms fail to consistently increase revenues and profits over the long term, adjusting for inflation. In this episode, Pisano explains why it’s important for leaders to think more strategically about not just the
Turn Your Supply Chain into an Innovation Engine
Imagine a company that, in a matter of weeks, can develop, prototype, build, and deliver innovative products. That’s exactly what Haier, one of the world’s largest home appliance manufacturers, achieved in 2019. When the city of Wuhan urgently needed mobile isolation wards to curb the spread of Covid-19, Haier leveraged their open digital supply chain platform. In this episode, Kasra Ferdows, an o
Using New Tech to Compete in an Old Industry
The insurance industry is centuries old and has historically been dominated by a few large incumbents. To buy insurance, customers usually go through a broker or an agent. But the industry is experiencing disruption from smaller tech-driven companies—known as insurtechs—that are changing how insurance is bought and sold. In this episode, Harvard Business School professor Lauren Cohen explores how
The Key to Sustaining an Enduring Competitive Advantage
It’s a holy grail for many businesses — the search for sustainable competitive advantage. But Chris Zook points out that it’s elusive for most companies. He notes that less than one in ten achieve profitable growth over a decade, on average. Zook is the former head of Bain’s global strategy practice and coauthor of the book Repeatability: Build Enduring Businesses for a World of Constant Change. I
A Restaurant Innovator’s Recipe for Strategic Growth
For a long time in the restaurant industry, there were two types of dining experiences: fast food or table service. But Ron Shaich, founder and former chairman and CEO of Panera Bread, managed to create an entirely new category in between the two: fast casual. That innovative idea laid the groundwork for companies like Chipotle, Sweetgreen, and beyond. In this episode, Shaich breaks down his core
A Middle Manager’s Guide to Executing Strategy
Imagine this scenario: Your company’s executive team has just announced their new master plan for growing the business. Now it’s your job, as a mid-level manager, to put it into practice. So where do you start? In this episode, strategist Andrea Belk Olson explains how to make the most of a plan that you may or may not agree with and that you may or may not have had any input into. She also has ad
Competitive Strategy Lessons from the LIV Golf and PGA Tour Merger
In June 2022, the first ever LIV Golf event teed off outside of London. Offering players larger prizes and more flexibility, LIV Golf aimed to disrupt the sport. In response, the PGA Tour suspended all players who participated in the LIV Golf event, escalating tensions between the two entities. This conflict culminated in LIV Golf filing an antitrust lawsuit against the PGA Tour. Then, in a surpri
Strategies for Managing Talent Amid Uncertainty and Competition
In the last half century, relationships between employers and their employees have evolved away from being rooted in long-term loyalty to a new paradigm of short-term alliances driven by uncertainty and competition. Entrepreneurs and coauthors Ben Casnocha and Chris Yeh argue that the new world of work isn’t so different from the typical conditions that many entrepreneurs operate in. And if you’re
How McKinsey Resisted Disruption
The consulting firm McKinsey has helped its clients navigate disruption in a wide range of industries. But what can we learn from how McKinsey itself responded to disruption in the management consulting industry in the early aughts? In this episode, the originator of disruptive innovation, the late Harvard Business School professor Clayton Christensen, joined former McKinsey managing partner Domin
What It Takes to Thrive During a Crisis
Why did some companies thrive during the Covid-19 pandemic while others struggled? Keith Ferrazzi, founder of the consulting firm Ferrazzi Greenlight, surveyed more than 2,000 executives to learn how they changed their operations during the pandemic. The results show that some companies had already been cultivating a kind of extreme adaptability before the pandemic. That practice helped them come
How Glossier Maintained Brand Integrity While Scaling
Glossier launched in 2014 as an e-commerce, direct-to-consumer makeup and skincare brand aimed at millennial women. From the start, Glossier’s founder Emily Weiss built a strong digital community around her brand. But after the company received its first major round of funding, Glossier was ready to scale up its marketing spending. The challenge: How to do that while also preserving the brand’s al
How to Build Long-Term Social Value
What does it take to succeed as a business while doing well by your employees? Harvard Business School professor emeritus Mike Beer has studied companies who invest in building long-term social value and he says they offer some key lessons for other firms. In this episode, he breaks down how these companies set their strategies for new products and services, hiring, and even how much debt to accru
Strategies for Competing with a Tech-Driven Insurgent
Looking at business news over the past decade (including a few HBR articles), you might assume that just about every traditional company has fallen — or will soon fall — to competitors from the tech industry. But London Business School professor Julian Birkinshaw says that story of disruption and destruction is overblown. His research into Fortune 500 and Global 500 organizations shows that many i
Scaling a Startup in Emerging Markets
If you’re a fast-growing company in an emerging economy, you need a strategy for competing in your home market in the short term. But you also need a longer-term strategy that will help you grow beyond that initial market. John Jullens says the challenge is building both strategies simultaneously. Jullens is a longtime management consultant who specializes in corporate and business unit strategy.
Khan Academy: A Case Study in Scaling a Start-Up
Khan Academy, the online global education nonprofit, launched in 2006 when founder Sal Khan created a few videos to help his cousin with her math homework. After a decade of growth brought Khan Academy’s user base to more than 15 million monthly visitors, Khan knew he needed expert help to formulate and lead a strategy for the organization’s future growth. He hired Ginny Lee from Intuit to serve a
How to Navigate a Leadership Transition
Leadership transitions are challenging for both organizations and the leaders who must directly navigate them. But Michael Watkins says they’re also a time of incredible opportunity — especially for those leaders who understand how to handle this crucial period. Watkins is a professor of leadership and organizational change at IMD Business School. He shares a framework for selecting a transition s
How Globalization Has Changed Strategic Planning
In 1992, Canada, Mexico, and the U.S. signed NAFTA, the North American Free Trade Agreement, and the global business landscape began transforming. NYU-Stern professor Pankaj Ghemawat studies how companies have adjusted their strategies to that disruptive change — from rethinking their supply chains to learning to navigate unpredictable trade policy environments. He discusses how companies can plan
Innovation Doesn’t Have to Be Disruptive
Disruptive innovation has proven to be such a powerful idea that the word “innovation” is often equated with the broader idea of market disruption. But that’s not always the case. INSEAD strategy professor Renée Mauborgne says there is a way to create new markets without destroying jobs, companies, and communities. She calls this idea: “nondisruptive creation.” Mauborgne explains how some entrepre
How a Coal Polluter’s New Strategy for Sustainability Transformed Its Business
Enel, Italy’s state-owned power company founded in 1962, was one of Europe’s largest coal users and polluters. Now it is recognized as a leader in renewable energy and has integrated sustainability into its business model and its operations. In this episode, former Harvard Business School senior lecturer Mark Kramer explains how Enel made that enormous strategic change — from its long-range planni
Don’t Just Create Value. Capture It.
Creating value is table stakes for any business. But is your organization also capturing the value you create? IMD professor Stefan Michel says that many businesses don’t actually know how. He studies marketing and strategy at the Switzerland-based business school. Through his research, he created a framework for defining the value of your innovations. In this episode, he explains how to apply his
Lessons in Climate Change Strategy from the U.S. Navy
Climate change is causing severe weather, dangerously elevated temperatures, and water shortages around the world. Meanwhile, firms are struggling to reduce their carbon emissions while adapting their operations to these new conditions. To address both challenges at once, Harvard Business School professors Forest Reinhardt and Michael Toffel have proposed an unconventional path forward: learning f
How to Get Forecasting Right
Do you know the difference between accurate forecasting and effective forecasting? Technology forecaster Paul Saffo says accurate forecasting is nearly impossible to do. But if you aim for effective forecasting, he notes, then at least you’re considering the full range of reasonable possibilities for the future, rather than jumping to one conclusion and preparing only for that outcome. In this epi
How Startups Can Turn Failure into Success
AptDeco, a peer-to-peer marketplace for used furniture, launched in New York City in 2014. Despite its complexity and high costs, the company grew quickly. Co-founders Reham Fagiri and Kalam Dennis considered several different options for scaling the business—from expanding into new markets to rebranding with a sustainability focus. In this episode, Harvard Business School associate professor Ayel
To Set a Great Strategy, Start by Imagining the Future You Want
Some managers develop strategy by focusing on problems in the present, and that’s especially true during a crisis. But Mark Johnson, co-founder of the innovation consulting firm Innosight, argues that leaders should imagine the future and then work backward to build their organization for that new reality. In this episode, he outlines the practical steps managers can take to look beyond the typica
3 Signs It’s Time to Transform Your Core Business
Is your company’s existing growth formula finally reaching its limit? Bain & Company partner Chris Zook says you may need to redefine your core business if you want to power new growth. Zook was co-head of Bain’s Global Strategy practice for 20 years. He’s also a best-selling business author. In this episode he shares three warning signs that indicate your core business needs to be redefined, and
24 Steps to Launch a Start-Up
Many people aspire to entrepreneurship. But Bill Aulet, who has advised founders for decades, warns that it remains a high-risk endeavor. Aulet is a professor of entrepreneurship at the Sloan School of Management at MIT. He’s also the author of the book Disciplined Entrepreneurship: 24 Steps to a Successful Startup. In this episode, he outlines concrete steps anyone can take to get a new venture o
Brand Strategy Lessons from Super Bowl Ads
The Super Bowl isn’t just American football’s championship game. It’s also one of the world’s biggest stages for brand messaging. In 2024, the average 30-second Super Bowl ad cost $7 million —and that doesn’t even include production costs. So how do brand managers know if they’re getting a good return on that huge investment? In this episode, Bentley University assistant professor of marketing She
How to Incorporate Influencers into Your Marketing Strategy
Online influencers are an increasingly important way for companies to find new customers and drive sales. But if you’re a marketer hoping to target consumers, it’s important to understand how the social media industry works. In this episode, Emily Hund, a researcher at the University of Pennsylvania, explains that influencers grew out of Great Recession-era job cuts that forced people in creative
How to Build a Dynamic-Pricing Strategy That Works
More and more companies are turning to pricing algorithms to maximize profits. But many are unaware of a big downside. Marco Bertini, a marketing professor at Esade Business School in Barcelona, says constant price shifts can actually hurt the perception of your brand and its products. He warns that employing AI and machine learning without considering human psychology can damage your relationship
How Rakuten’s Shift to English Transformed Its Culture
In 2010, Japan’s largest e-commerce platform Rakuten was rapidly expanding into global markets when CEO Hiroshi Mikitani made a surprising announcement: Rakuten’s internal language would be changing to English. That meant that all meetings, emails, and other communications would have to be conducted in English. The company’s employees had two years to become proficient in the language or be demote
How to Scale a Start-Up
Managing rapid growth is a huge challenge for young businesses. Even start-ups with glowing reviews and skyrocketing sales can fail. That’s because new ventures and corporate initiatives alike must sustain profitability at scale, according to Harvard Business School senior lecturer Jeffrey Rayport. He has researched some of the biggest stumbling blocks to long-lasting success and he explains how t
Innovating Around an Existing Core Product or Service
What do LEGO, GoPro, and CarMax have in common? Wharton professor David Robertson says they all have a similar strategy for growth that involves building families of complementary innovations around a core product or service. It’s an approach to innovation that’s neither disruptive nor incremental, but rather somewhere in the middle. And Robertson argues it’s a strategy that any company, no matter
When Collaborating with Competitors Makes Sense
It’s an idea that’s a non-starter at many organizations: collaborating with a competitor. But Yale School of Management professor Barry Nalebuff says leaders who refuse to consider teaming up with other companies—even when there are clear mutual benefits—may be leaving value on the table. In this episode, you’ll learn how companies like Apple, Ford, Google, and others have analyzed and capitalized
How Sodexo’s CEO Manages Global Strategy Across 50 Countries
As the chair and CEO of Sodexo, the France-based food services and facilities management company, Sophie Bellon leads one of the largest employers in the world, with front-line workers in nearly 50 countries. Managing that workforce—and the supply chains that enable them to do their jobs—is a complex undertaking that involves balancing both global strategy with local execution. In this episode, Ha
Microsoft: A Case Study in Strategy Transformation
In early 2015, Microsoft’s senior leaders were facing a set of difficult decisions. The firm had been struggling to innovate and grow as fast as its competitors. Now they were considering new opportunities that would yield higher growth but lower margins—like shifting away from perpetual licensing to focus on subscription sales. Harvard Business School professor Fritz Foley studied this period of
Should Your Business Sell on Amazon?
It’s a dilemma facing more and more brands: Should your business sell on Amazon? It’s the most visited e-commerce platform in the U.S. and the dominant retailer in 28 other countries. But that reach comes at a price. Harvard Business School associate professor Ayelet Israeli says there are downsides for many Amazon sellers, like costs, competition, and the lack of data. In this episode, Israeli of
Why Project-Based Work Fails — and How to Get It Right
Companies of every size across the world are basing more of their work around projects, but research shows that nearly two-thirds of those efforts fail. Antonio Nieto-Rodriguez has studied projects and project management for decades. He argues that at least some of the blame for these failures lies with executives who misunderstand the fundamentals of projects and fail to dedicate enough of their
How Booking.com Sustains a Culture of Innovation
Booking.com was founded by a Dutch university student in 1996. It grew slowly for almost a decade. But by 2011, the company was generating more than a billion dollars in profits annually — making it the most financially successful digital travel market, at the time. The secret to that accelerating growth was the company’s use of large-scale testing and experimentation. In this episode, Harvard Bus
How to Future-Proof Your Strategy
So much has been written about how to future-proof a strategy. But Peter Scoblic says that too many companies still rely on short-sighted strategies that don’t effectively plan for different potential future scenarios. Scoblic is a co-founder and principal of the consultancy Event Horizon Strategies. In this episode, he explains how thoughtful and ongoing scenario-planning exercises can help organ
How One Energy CEO Is Leading a Transition Toward Clean Energy
As the CEO of one of the largest energy holding companies in the U.S., Lynn Good is leading Duke Energy’s aggressive transition to renewables and net zero emissions. It’s a complex undertaking that involves short-term planning and long-term advances in technology as well as managing a wide range of stakeholders. In this episode, HBR editor-in-chief Adi Ignatius sits down with Good to discuss her s
A Better Framework for Solving Tough Problems
When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, that often leads to patchwork solutions or problems not truly getting resolved. Entrepreneur, leadership coach, and author Anne Morriss offers a different framework. In this episode, she outlines a five-step process for solving any prob
Ask These Questions Before Choosing a Manufacturing Location
One of the world’s largest automotive glass producers, Fuyao Glass, must decide where to fulfill its upcoming contracts. One option is their U.S.-based factory, where production rates are lower. The other is an older factory in China that produces below the cost target, but also incurs extensive shipping costs and requires a far greater amount of inventory holding. Drawing on his case study, “Fuya
What’s Behind the Success of Some Tech Start-Ups?
The secret to success for many Silicon Valley tech companies isn’t necessarily that they’re ultra-nimble start-ups, or that they’re led by tech-savvy geniuses. Andy McAfee says their success often has more to do with a specific type of corporate culture that focuses on finding unconventional solutions to hard business problems. McAfee is a principal research scientist at the MIT Sloan School of Ma
Fortnite: Turning a Meteoric Rise into Sustained Growth
In the 1990s and 2000s, video game developer Epic Games had a string of mid-size successes. But the release of Fortnite Battle Royale in 2017 changed the company’s path forever. The game was a blockbuster. By 2019, Fortnite had registered more than 250 million users, with 10 million concurrent users. But Fortnite’s phenomenal success raised a new question for Epic: How could they turn this singula
Lessons from Amazon’s Early Growth Strategy
So much has been written about Amazon’s outsized growth. But Harvard Business School professor Sunil Gupta says it’s the company’s unusual approach to strategy that has captured his scholarly attention. In this episode, he shares how Amazon upended traditional corporate strategy by diversifying into multiple products serving many end users, instead of having a narrow focus. Gupta argues that some
Disruptive Innovation in the Era of Big Tech
Clayton Christensen’s theory of disruptive innovation inspired a generation of entrepreneurs and businesses, ranging from small start-ups to global corporations. But three decades after the theory was introduced, debates have emerged around how it should be applied — especially within technology start-ups that have driven so much economic growth since 2000. In this episode, a panel of expert schol
Merging Competitors: U.S. Airways and American Airlines
In February 2013, U.S. Airways announced that it would merge with American Airlines to create the world’s largest airline. During the acquisition, then-CEO Doug Parker and his board had transformative decisions to make. How should two large corporations merge their operations? Which members of each company’s C-suites should stay? How fast should they move on these changes? Parker knew that these s
The Key to Consistent Growth Is Having the Right Incentives
Is your growth strategy working consistently? Strategy expert Ken Favaro says creating and sustaining growth isn’t rocket science. However, you do have to understand the difference between “organic” growth and “inorganic” alternatives, which come through a merger or acquisition. In this episode, Favaro argues that it’s important to focus on creating incentives for organic growth within your organi
The Key to Preserving a Long-Term Competitive Advantage
For more than a century, the pharmaceutical company Roche has been headquartered in Basel, Switzerland. It’s one of more than a dozen pharmaceutical companies who have long been based there. Howard Yu, Lego Professor of Management and Innovation at IMD Business School in Switzerland, says that this industrial cluster is a unique example of enduring competitive advantage. In this episode, you'll le
When Scaling Your Start-Up, Don’t Lose What Makes It Special
Harvard Business School professor Ranjay Gulati says the most successful start-ups have one thing in common: a soul. “Soul” goes beyond culture, purpose, or even the founder. It’s about having three things: strategic business intent, a strong connection to customers, and a stellar employee experience. Gulati argues that if you don’t preserve these elements as you scale, you’ll lose what makes your
How to Fail Right
We all know Silicon Valley’s mantra: fail fast, fail often. But when is it OK to fail in the real world? Harvard Business School professor Amy Edmondson says it depends on how and why you fail. She’s an expert on psychological safety, and she explains the difference between good and bad types of failures. (One has to do with experimentation, while the other is rooted in inattention or lack of trai
How 8 Successful CEOs Allocated Capital to Build Durable Businesses
Investor and author William Thorndike studied eight CEOs who outperformed the market and their peers. The group included big names, like Warren Buffet and Katharine Graham, but also other leaders who are virtually unknown today. Thorndike noticed that these eight iconoclastic leaders all took a similar approach to capital allocation. They focused on investing their companies’ profits to repurchase
How Local Businesses Can Compete with Larger Rivals
In 2020, Kwame Spearman left his consulting job in New York City to take over an iconic independent bookstore, the Tattered Cover Book Store in Denver, Colorado—his hometown. Spearman saw an opportunity to reinvent the local business to build a community space after the pandemic. But to keep the store successful, he had figure out how to compete with online retailers and big box stores, amid techn
How to Build — and Maintain — Relationships with Your Shareholders
Does your company have a strategy for working with investors? Whether your company is big or small, IBM’s former CEO Sam Palmisano says it’s essential to build relationships with your shareholders before there’s a specific problem to address. In this episode, you’ll learn how to communicate with your investors to meet their needs — without needing to change your strategy.
Shifting Your Focus from Short-Term Efficiency to Long-Term Resilience
Efficiency is usually something businesses strive for, but is it possible to be too efficient? Strategy expert Roger Martin warns that an obsession with eliminating inefficiencies in U.S. companies has come with many social and economic costs—from staffing to wages and even corporate debt levels. But he argues that it’s not too late for businesses to change their priorities. In this episode, he he
Best Buy’s Hubert Joly on Redefining Your Company’s Purpose
When Hubert Joly became CEO of Best Buy in 2012, online retailers like Amazon were exploding in popularity, and Best Buy was facing a sea change. But Joly famously turned around the struggling electronics retailer by changing the organization’s holistic strategy. In this episode, you’ll learn how Joly re-defined Best Buy’s purpose and aligned incentives with that larger strategy. You’ll also learn
Growth Strategy Lessons from the Middle East’s First Unicorn Start-Up
Careem launched as the “Uber of the Middle East” in Dubai in 2012, with a mission to make life and work better for drivers in the region. Despite technical, cultural, and financial pressures, Careem eventually became the Middle East’s first unicorn start-up, valued at more than a billion dollars. It was acquired by Uber in 2019 for $3.1 billion. In this episode, Harvard Business School professor S
Refocus Your Strategy for Success
Have you ever put a lot of time and energy into strategy work, but instead of finding clarity, ended up even more overwhelmed by conflicting priorities? Harvard Business School professor Felix Oberholzer-Gee says it doesn’t have to be this way. He argues that all companies should simplify and focus on two value drivers: customer satisfaction and employee satisfaction. In this episode, he offers st
How IKEA Evolved Its Strategy While Keeping Its Culture Constant
The Swedish furniture maker IKEA found huge success producing quality furniture at affordable prices. But in 2017, the company was at a crossroads. Its beloved founder had died, and the exponential rise of online shopping posed a new challenge. In this episode, Harvard Business School professors Juan Alcacer and Cynthia Montgomery break down how IKEA developed, selected, and embraced new strategic
The Key to Identifying Your Most Valuable Customers
Do you know who your “superconsumers” are, and why they’re so important for your strategy decisions? Growth strategy expert Eddie Yoon says they’re your most passionate, most valuable customers—not just because they spend more than average, but because their insight can help you improve your products and services. In this episode, you’ll learn how to define your superconsumers and use their insigh
Does Your Family Business Have a Succession Plan?
Rohit Gera had turned his family’s boutique real estate development firm into a dynamic housing solutions innovator for urban Indian families. But as he prepared to retire, Gera had to decide who would take over for him. Should he define a strategy for future growth and pick a successor who would enact it? Or should he identify his replacement and allow them to set the company’s new strategy? And
Competing with TikTok: When to Imitate, When to Differentiate
In 2023, TikTok became the fourth largest social network by number of users, behind Facebook, YouTube, and Instagram. Meanwhile, competition in the market for short-form videos intensified. Instagram introduced Reels and YouTube launched Shorts—innovations that imitated TikTok’s approach. In this episode, Harvard Business School professor Felix Oberholzer-Gee discusses imitation as a competitive s
