Business Analysis Live!
Business analysis is one of the top trending skills today. From problem solvers to change agents to advocates, business analysis professionals perform many roles in organizations and governments all over the world. Join us every other Tuesday as host Susan Moore, Community Engagement Manager from the International Institute of Business Analysis (IIBA®), has candid practitioner chats with industry colleagues about business analysis topics. If you like to listen to lively discussions, interviews, and some great career advice, this podcast is for you!
Episodes
Thinking Is Still Your Job
Your most important work tool isn't AI — it's what you bring to the table.In this episode, I sat down with Yulia Kosarenko, lifelong business analyst, author, trainer, and professor, for a conversation that I think every business analyst needs to hear right now. Yulia has spent years thinking about what it means to have a true business analyst mindset, and at a time when AI can generate a
Why Good Decisions Go Wrong
Ever made a decision that looked perfect on paper — and still went wrong?That's the question I opened with, and Dr. David Marco had an answer ready. David has spent decades building data and analytics programs for some of the most complicated environments out there — the FBI, Mayo Clinic, and over 150 companies and federal agencies — and lately his focus has shifted to the C-suite and boardroo
Instincts are Data Too
A gut feeling. A hunch. That feeling that something's off. As business analysts, we're trained to bring data to the table — but what about the things we know before the data catches up?Russell Mears — IIBA board member and 15-year BA veteran — joins Susan Moore on this episode of Business Analysis Live! to make the case that tapping into your instinct isn't abandoning rigor. Actually,
The 3 A's of Business Analysis
This week on Business Analysis Live!, Susan Moore sits down with the team behind the Festival of Business Analysis (FOBA) — IIBA Australia's Abi Sachithanantham and Luigi Bini — to unpack this year's crowdsourced theme: Adapt, Align, and Accelerate. It's a two-week celebration (online first, then in person across five Australian cities plus Auckland and Wellington), and this year's
Surviving Layoffs Without Losing Confidence
This week Susan is joined again by Yvonne Ruke Akpoveta— change management strategist, founder of the Change Leadership Community, and author of the newly released Anatomy of a Change Leader — for a conversation we don't discuss enough of in this profession: layoffs.We talk about it from every angle we've each lived. Being let go. Staying behind while your team disappears around you. And t
Applied AI for Business Analysis Professionals
The future doesn’t belong to the BA who writes the best requirements. It belongs to the one who can design an environment where AI amplifies human judgment. Ready to think differently about your career?A note: this conversation was recorded in May 2025 — more than a year before this episode aired. A lot of what Susan Yu talked about has since caught up with the rest of the world. That’s what futur
Certification in the Age of AI
Certifications aren’t obsolete but the reasons for getting them are changing. In this episode of Business Analysis Live!, Susan Moore sits down with Tyler Kenny, Product Manager for Certifications at IIBA, to dig into what professional credentials mean in a world where knowledge and skill are being rapidly reshaped by AI. This won’t be a conversation about exam prep. It's about why the princip
What Global Business Analysts Are Seeing Right Now
What's really happening in business analysis around the world — and what does it mean for you?I sat down with Fabricio Laguna — the Brazilian BA and Senior Advisor to the IIBA President — fresh off a global listening tour where he interviewed ten senior business analysis professionals from every continent. (Spoiler: none of them had the title "Business Analyst.") What he heard will m
What's Redefining Business Analysis Right Now?
What does it actually mean to be a business analyst when everything you knew about the role is changing — fast?In this episode, I sat down with Ryan Folster, a product leader based in Johannesburg, South Africa, who's been deep in the trenches thinking, speaking, and honestly losing sleep over exactly this question. Ryan came fresh off delivering a talk at the BBC conference in Toronto (where,
The Most Underestimated Role in Your AI Transformation
Business analysis is having a moment—and if AI feels overwhelming, this conversation might just change how you see your role.In this episode, I’m joined by speaker, author, and LinkedIn Learning instructor, Angela Wick, to unpack what may be the most underestimated role in AI-driven transformation: business analysis. Building on her recent article about the evolving role of business analysis in ag
The Power of Finding Your People
What happens when business analysis professionals stop going it alone and start finding their people?This episode of Business Analysis Live comes to you “live” from Toronto at the Building Business Capability (BBC) Conference—and it’s all about connection. I share scenes from the conference, introduce two incredible guests, and explore what it really means for business analysis professionals to fi
The Process Improvement Mistakes That Analysts Make
Process improvement sounds straightforward—until resistance, culture, and people dynamics derail your best intentions.In this episode, I’m joined by Tawana Gardner and Julia Benford, two seasoned Lean Six Sigma practitioners who have been there, done that when it comes to process improvement. We talk about the most common process improvement mistakes business analysts make—and why they happen. We
Making Data Impossible to Ignore
In this episode, I’m joined by Ankit Agrawal, CRM Lead and data storyteller, for a practical, experience-driven conversation about data storytelling—what it really is, why it matters, and how business analysis professionals can use it to drive decisions instead of just presenting findings. We dig into why data alone rarely changes minds, and what it actually takes to move stakeholders from “intere
Turning Strategy Into Results
What if turning strategy into real results is less about acting fast and more about learning fast? This conversation will change how you think about strategy.In this episode, I sit down with Elena Zhukova, Co-Founder of OKR Poland and business analysis practitioner, to explore what strategy actually is—and why so many organizations get it wrong. We cover the misconceptions that derail strategic ef
AI Governance
Think AI governance is just policies and guardrails? Think again. In this episode, we break open the psychology, ethics, and risks behind AI decision making—and why business analysis and quality assurance professionals are more critical than ever.In this episode, I sit down with author and AI thinker Chris Ambler for a conversation that reframes how we should be approaching AI, ethics, and decisio
What is Change Leadership?
Change is accelerating faster than ever — but are you managing it, or leading it? Do you know the difference? In this episode, I sit down with Yvonne Ruke Akpoveta, with The Change Leadership, an organization that advocates for change leadership as a capability and skillset. We talk about what change leadership looks like today and how it is more than a role or a methodology. It’s a capability eve
The Value Proposition of Business Analysis
Ever wonder what real value looks like in business analysis—and how to show it with confidence?In this episode, host Susan Moore talks with trainer, author and owner of Bridging the Gap, Laura Brandenburg, to talk about what it means to deliver value as a business analysis professional. We explore why value goes far beyond documents and deliverables, how confidence shapes our impact, and where AI
Why Plan Your Business Analysis
Are you leaving your business analysis work to chance? Let’s talk about why planning your business analysis work matters more than you think.In this episode, I sit down with Kathy Berkidge, speaker, trainer and business analysis practitioner, to explore one of my favorite topics from the BABOK® Guide—Business Analysis Planning and Monitoring. We discuss why business analysis planning gets overlook
2025 Best of Business Analysis Live!
From agile insights to AI’s impact on business analysis, discover the top Business Analysis Live! conversations that shaped our profession in 2025. In this special end-of-year episode of Business Analysis Live, we’re hitting pause to celebrate the best of 2025. We look back at the top five episodes that got you thinking and inspired new ways to approach your business analysis. Whether you’re curio
How to Give and Receive Feedback
Giving and receiving feedback doesn’t have to feel awkward—discover how to turn it into a powerful relationship-building skill!In this episode of Business Analysis Live, I sit down with Paweł Sidorowicz to unpack the art (and science!) of feedback. We explore why feedback matters, how to give it thoughtfully, and what it takes to receive it with grace—even when it stings. From practical frameworks
Conversations That Shape the Business Analysis Community
What if the most influential voices in business analysis aren’t the ones writing books, speaking at conferences or leading training but the ones who are talking with their peers about their experiences? In this episode of Business Analysis Live, I sit down with John Wisner, host of the BA Insights podcast, to explore how our everyday conversations impact the business analysis community. We talk ab
Human Skills in the Tech World
In this episode of Business Analysis Live, Susan sits down with Mate Toth, a Microsoft MVP and Power Platform consultant, to explore why human skills—yes, those so-called “soft skills”—are essential in tech. We talk about blending technical expertise with communication, storytelling, and adaptability, and why these skills give you a competitive edge whether you’re a developer, data engineer, or bu
Your Authentic Voice
What do opera singers know about business analysis? (Spoiler Alert: Turns out it’s more than you think)In this episode of Business Analysis Live, I sit down with Elias Mokole, opera singer, educator, and communication coach, to explore how the power of your voice can transform the way you connect with stakeholders. We go beyond logistics and talk about the art of intentional communication, self-aw
AI and Cybersecurity
What do AI and cybersecurity have to do with business analysis? More than you think.In this episode of Business Analysis Live, I’m joined by Bindu Channaveerappa—consultant, author, and global speaker—to explore the fast-evolving intersection of AI and cybersecurity. We unpack how these two domains collide, what business analysis professionals need to understand about risk, and how we can step int
Practicing Empathy in the Age of Burnout
Feeling the pressure at work? You’re not alone—and you don’t have to power through it alone either. Let’s talk about how empathy can help us stay grounded, connected, and effective amid the constant change and competing demands.In this episode of Business Analysis Live, I’m joined by Chris Hoquis, educator and entrepreneur, for a heartfelt and insightful conversation about how practicing empathy c
Cultural Diversity and Business Analysis
Can cultural diversity supercharge your BA practice? Discover how language, empathy, and global perspectives unlock deeper stakeholder engagement.In this episode, I’m joined by Lungile Mnguni, a lead business analyst and business analysis community leader. September 24th, the date we recorded this episode, is Heritage Day in South Africa—a perfect moment to explore the rich intersection of culture
The 3 R's of Business Analysis
What do “Rethink, Reconnect, Revolutionize” mean for business analysis? Find out in this special episode of Business Analysis Live! 🎉Join host Susan Moore for this special episode of Business Analysis Live as we celebrate this year’s Festival of Business Analysis conference in Australia and New Zealand with inspiring conversations, fresh perspectives, and a look at what’s new for 2025.This episode
What is a Solutions Architect?
What is a Solutions Architect, and how do you become one? In this episode, Susan Moore sits down with Solutions Architect, Sachin Bhoria, who shares his journey from business analysis to solutions architecture. We dig into the technical and human skills needed for the work and the surprising role that curiosity and trust play in solving business problems. If you’ve ever wondered how this role brid
Outcome-Driven Thinking
What if the secret to delivering real value isn’t doing more, but thinking differently?In this episode of Business Analysis Live, I sit down with friend, storyteller, and author, Fabrício Laguna — the Brazilian BA — to explore the power of outcome-driven thinking. We talk about why focusing on outcomes (not just outputs) changes how we work, connect, and deliver change, and how this mindset can tr
Working with Project Managers
Welcome to the 100th episode of Business Analysis Live! 🎉 In this milestone conversation, Susan Moore is joined by Laura Paton, LinkedIn Learning instructor, author and speaker, to explore the sometimes-confusing relationship between business analysts and project managers. We talk about common misunderstandings, areas of overlap, and how BAs and PMs can support each other for better outcomes. Laur
Business Analysis in the Platform Era
In this episode of Business Analysis Live, Susan Moore is joined by Salesforce consultant and business analysis advocate Vanessa Grant to talk about what business analysis looks like when working with enterprise platforms, like Salesforce. They explore the evolving role of BAs in low-code/no-code environments and how business analysis work is critical even when it seems invisible. Vanessa shares h
Business Analysis for Healthcare Projects
In this episode of Business Analysis Live, Susan Moore is joined by Iryna Sizikova, a business analysis leader in the medical device space, for a discussion into what it really takes to work in one of the most regulated, complex, and impactful industries out there - healthcare.Iryna shares her 18-year journey from junior analyst toshaping cross-organizational processes for a global medical device
Get Real World Ready With the ECBA
In this episode of Business Analysis Live, Susan Moore sits down with Tyler Kenny, the product manager behind the evolution of the ECBA (Entry Certificate in Business Analysis). Go behind the scenes to learn why the ECBA has changed, how AI and shifting workplace expectations influenced its redesign, and what it means to be "real-world ready" as a foundational business analyst today. Whe
GenAI and Information Mapping
In this episode of Business Analysis Live, we explore the power of structured, standardized content in the age of generative AI. Susan Moore (IIBA) is joined by Stephanie De Waegenaere from Information Mapping to discuss how a decades-old methodology can dramatically improve how AI tools like ChatGPT and Microsoft Copilot perform.Learn why structured content isn't enough on its own, how to tre
What Business Analysis Professionals Should Know About Agile
In this episode of Business Analysis Live, Susan Moore is joined by Kent McDonald—freelance product manager, author, and speaker—for a candid conversation on what business analysis professionals really need to understand about agile. Together, they explore the evolution (and dilution) of agile practices, the confusion around roles like product owner vs. business analyst, and how professionals can
AI and the Future of Business Analysis Roles
In this episode of Business Analysis Live!, Susan Moore is joined by Deirdre Caren, Founder and Director of Agora Insights Ltd, for an in-depth conversation about the evolving role of business analysts in the age of AI. They discuss what it means to treat AI as a stakeholder, not just a tool, and why documenting alone is no longer enough to call yourself a business analysis professional in the AI
AI and Human Skills For Better Interviews
In this episode of Business Analysis Live, Susan Moore is joined by business analysis practitioner, speaker and author, Pamela Paterson for a discussion into how AI and human skills combine to elevate stakeholder interviews. From tactical planning to empathy-driven conversations, discover how AI can be your trusted research assistant, while your human skills will help you uncover the “hidden” info
How to Ask Good Questions
Asking the right questions is at the heart of great business analysis—and in this episode, we’re taking a look at what makes a good question. Host Susan Moore is joined by Jamie Champagne, LinkedIn Learning instructor, author and speaker, as they explore how thoughtful questioning not only drives clarity and understanding but also empowers teams and uncovers valuable insights.Jamie brings her sign
Soft Skills for Successful Requirements Elaboration
Soft skills are often misunderstood as secondary totechnical expertise, but, in fact, they are fundamental to the success of both business analysis professionals and requirements engineers. In this episode of BusinessAnalysis Live!, we explore how and why soft skills make the difference in requirements elicitation. Susan Moore is joined by guest Stan Bühne from the International Requirements Engin
The New Standard in Business Analysis
Business analysis is evolving—are you keeping up? IIBA hasjust released the next iteration of The Business Analysis Standard, offering a more accessible, practical guide to business analysis that goes beyond just practitioners. This 60-page free business analysis resource simplifies key concepts, making it easier to communicate the value of business analysis, align with leadership, and drive bette
Decide Like a Skydiver
Decision-making is an essential skill in both personal andprofessional life, yet many of us struggle with it. Overthinking, fear, and uncertainty often cloud our judgment, making it difficult to take action. In this episode of Business Analysis Live!, host Susan Moore speaks with author, speaker and coach, Lison Mage, about breaking free from overthinking and making more effective decisions. We al
MoSCow or Bust: Myths About Prioritization
Prioritization is more than just sorting a to-do list—it'sabout making decisions about what you will and won’t do. In this episode, Susan talks with Kent McDonald, speaker, author and product management practitioner, about the myths and misconceptions around prioritization. Kent brings years of experience in product management,business analysis, and agile methodologies to the discussion. He’s see
Navigating a Strategy Change
In this episode of Business Analysis Live!, Susan chats with IIBA Partner Manager Koketso Chaba- and BA COE (Center of Excellence) Manager, Wilna Coetzee, to explore how business analysts can successfully navigate strategy changes within their organizations. Our guest shares insights and lessons on how their strong COE gave them an advantage by enabling them to sense and respond to change without
How a Framework Transforms Your Business Analysis Approach
In this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for the business analysis professionals. Laura introduces one such
framework, her “Business Analyst Framework for Success,"
Best of Business Analysis Live! (2024)
As we start 2025, Susan looks back at the most memorable moments from Business Analysis Live! In this special episode she shares the top five episodes from 2024, with these experts:
🏆 Top 5 2024 Episodes
5. What is Business Architecture? (with Roger Burlton)
4. Working With Developers (with Tamara Copple)
3. What is Requirements Management? (with Jenn Bedell)
2. AI For Business Analysis (with Vin
Business Analysis Communication
In this episode of Business Analysis Live!, Susan Moore, Community Engagement Manager at IIBA, speaks with Laura Paton, a LinkedIn Learning instructor, speaker, and trainer, about the critical role of communication in successful business analysis.
Effective communication ensures that all stakeholders share a clear understanding of objectives and desired outcomes. Business analysis professionals o
Nurturing Ideas in the Business Analysis Community
In this episode of Business Analysis Live!, Susan talks with Stuart Mullinger, business analysis practitioner, speaker and a self-proclaimed "business analysis community cheerleader” to talk about the importance and power of community in the business analysis profession. We explore how professional relationships, and collaboration can elevate both individual analysts, organizations and the profes
Why Business Process Models Matter
In this episode of Business Analysis Live!, host, Susan Moore, talks with Dan Funk and Alex Herron from Sartography, a business process automation company, about business process models and why they matter to the work of business analysis. Hosted by Susan Moore, Community Engagement Manager at the International Institute of Business Analysis, this episode unpacks the key role of process models in
What Is A Functional Consultant?
In this episode of Business Analysis Live!, host, Susan Moore talks with functional consultant and guest, AJ Hawley, about the role and work of functional consultants and how it relates to business analysis.
Functional consultants, or functional analysts, have a mix of business analysis skills and technical expertise, allowing them to be a full service provider of solutions for their tech stack.
How Certification Helps Agile Business Analysis Professionals
In this episode of Business Analysis Live!, Susan Moore, the Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Blake Heggestad, IIBA's Director of Programs and Partnerships, and guest LN Mishra, founder of Adaptive US, to discuss how certifications can empower business analysts in their careers.
The conversation begins with an overv
Getting Started in Business Analysis
In this episode of Business Analysis Live, Susan Moore, Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Andy Grazebrook, IIBA Partner Manager for Europe, to explore how to get started in business analysis. They talk with Stuart Ecuyer, who leads a program within his organization that takes an innovative approach to helping aspirin
Self-Reflection for Cybersecurity and Business Analysis
In this episode of Business Analysis Live!, host,
Susan Moore, is joined by Bindu Channaveerappa, business analysis practitioner, speaker and author of the new book, Cybersecurity and Business Analysis, to discuss the connection between cybersecurity and business. The episode begins by addressing common misconceptions about cybersecurity, such as the idea that it is strictly a technical domain, a
How to Elicit Requirements
Host, Susan Moore, welcomes the hosts of The JDE Connection podcast, Chandra Wobschall and Paul Houtkooper, to this first-ever cross over episode of Business Analysis live! You'll learn more about Chandra and Paul and their experiences with business analysis around the financial system they support, JD Edwards, an enterprise resource planning (ERP) solution owned by Oracle.
In this episode
Driving Behaviors for Business Success
Susan Moore and, guest co-host, Fabricio Laguna (The Brazilian BA) introduce the concept of driving behaviors for business success, using the upcoming World Management Agility Forum conference as a backdrop. They are joined by Hugo Lourenco, founder of World Management Agility Forum, and Gonçalo Pereira, Human Factors Researchers at The Agile Thinkers to explore the critical role of human factors
The Power of Observation
Host Susan Moore teams up with Steve Jones, a business analysis professional, IIBA Hartford chapter leader, and co-host of Analysts After Dark. They explore the often underrated but incredibly useful technique of observation and how it can bring deeper context to your analysis work. And it’s not just about seeing—observation involves all your senses. When done right and validated, it can sharpen c
The 3 I's of Business Analysis
In this episode, hosts Susan Moore and Scott Bennett talk with the organizers and speakers from the 2024 IIBA Soft Ed Festival of Business Analysis. The conference organizers, Briana Ertanin and Luigi Bini, along with the planning team, share how they used the 3 I's—Innovate, Inspire, and Ignite—to set the vision for the event.
Then, we chat with three of the many speakers, Jen Battan, Glenn
Becoming a Business Architect
In this episode of Business Analysis Live!, Scott and Susan talk with business architect, Breanne Casteel. They talk about business architecture, highlighting its critical role in connecting strategic vision with operational execution. Breanne shares the skills required for a business architect, her transition from business analysis, and the process of building effective business architecture. The
Crafting Effective AI Queries
In this episode, hosts Susan and Scott are joined by Mohsen Akhavannia, to discuss practical strategies for communicating effectively with AI tools like ChatGPT. Drawing parallels from business analysis, they explore how to formulate queries using natural, providing context, and asking follow-up questions to optimize AI interactions and get the outputs you want.
Whether you're new to AI or l
Visual Communication
In this episode, we talk about the power of visual communication in business analysis. We are joined by
Paddy Dhanda of the Superpowers School podcast and frequent speaker on visual communication with his colleague, Grant Wright (who has not able to join for this episode).
Visual communication is all a component of visual thinking. Paddy talks about why visual thinking is important and how you c
Business Analysts' Roadmap to Formal Leadership
Are Business Analysis Roles the Gateway to Project Management? Discover How BA Skills Can Propel You into Leadership!
Wondering if your skills as a business analyst could open doors to leadership opportunities? Join us in this week's episode as we talk with speaker, educator and business analysis practice lead, Priyanka Agrawal, about how you can leverage your business analysis skills in forma
How To Do Business Analysis
Is there just one way to do business analysis? Is there a right way? How do we bring together all these techniques and tasks to achieve the right outcomes? Susan and Scott chat with Howard Podeswa about how to do business analysis work. Howard is an author of three books for business analysis professionals (see list below). You can follow Howard on LinkedIn.
Howard's Books:
- The Business An
Unpacking the Global State of Business Analysis
Susan and Scott talk with Eno Eka, Founder of Business Analysis School, about the Global State of Business Analysis (GSBA), the report from IIBA's annual survey that shares insights from business analysis professionals from all over the world.
Resources:
The video version of this podcast includes the report slides.
Get a free GSBA infographic of the report.
IIBA members have access t
Amplifying Agility with AI and Insightful Business Analysis
In this episode of our podcast, Susan and Scott discuss the recent book launch of Futureproof: Amplifying Agility with AI and Insightful Business Analysis focusing on AI and business analysis. They are joined by Angela Wick and Tim Coventry, authors of the book, who share insights on the urgency of business analysis in an AI environment, the AI Accelerator Framework, and the upskilling needed for
What is Requirements Management?
Scott and Susan interview Jenn Bedell, business analysis practitioner, speaker and IIBA Regional Deputy Director, as she shares insights about managing requirements. In this podcast she discusses the importance of thorough exploration, stakeholder collaboration, and understanding project goals to uncover and prioritize requirements as why we need to manage and track requirements over the life of t
What is Business Architecture?
Ever wondered how organizations bridge the gap between IT and business operations? You'll discover the intriguing journey of business architects as they navigate through different departments, from IT to strategy, in pursuit of organizational excellence. Join Scott and Susan and special guest, Roger Burlton, business architecture practitioner, author, speaker and trainer, as we answer the ques
Neuroscience and Business Analysis
How can neuroscience research help us be better communicators, better leaders and build better relationships? Scott Helmers joins Scott and Susan for a rich discussion on some methods and principles that can make us more aware of how we, and others, think.
RESOURCES:
- Contact Scott Helmers - Scott@VisioStepByStep.com
- Connect with Scott on Linkedin
- Scott's LinkedIn Learning courses
Do
The Importance of Being Nimble
What do we mean by nimble? Is that just another word for agile or does it mean something else? According to our guests, Fabricio Laguna and Filip Hendrickx, it is a way of thinking about an organization's ability to sense and respond with speed and precision. Learn more about nimble, how it applies to organizations and how business analysts can be nimble.
You can meet Fabricio Laguna and Fil
AI For Business Analysis
In this episode, we dive into artificial intelligence and the role it plays in business analysis with our guest, Vince Mirabelli. Get ready for an insightful conversation on leveraging AI to enhance your BA skills and improve efficiency.
Here are some highlights from the episode:
🔹 The role of AI in business analysis and its potential impact🔹 The importance of getting started with AI and overcomin
Working With Developers
Susan and Scott are joined by special guest Tamara Copple, Product Owner for Children International, to talk about Working with Developers.
Key take-aways:
When working with developers (or software engineers), do your homework. Bring your research and be prepared to share what you've learned about the problem or opportunity to get the developer up to speed.
Provide business context. As a b
Building Your Communication Skills
In this episode, Susan and Scott delve into the importance of kindness and empathy in the field of business analysis. Our guest, kindness advocate, business analysis professional and author,
Jane Osemwegie, shares her insights on how kindness can positively impact our professional communication. We also discuss the role of empathy in understanding and connecting with clients and colleagues, and h
Best of Business Analysis Live
After over 50 episodes of Business Analysis Live, Susan & Scott look back at the most popular episodes and a fun event in Las Vegas that didn't make it into a Business Analysis Live episode. As always, we answer your questions live during our broadcast!
You can view this podcast on YouTube
Find the top podcasts we mentioned plus more at our Spotify homepage!
Do you have questions about t
Working Across Cultures
Join Susan and Scott as they talk about to how to best work with teams across different cultures. They talk with the International Institute of Business Analysis (IIBA) Account Managers from around the globe to get advice and practical tips:
- Europe - Andy Grazebrook
- Africa & Middle East - Koketso Chaba
- India - Suvarna Veluthakkal
- Asia, Pacific - Xavier Treguer
- Latin America &
Learning and Teaching for Business Analysis Professionals
"Business Analysts are professional learners."
Learning is a key skill (or is it a trait?) in business analysis, given that we often find ourselves in scenarios with limited information. Teaching is also important to the work we do. Do you know the differences between learning and teaching and how to incorporate these skills into your business analysis work?
Susan and Scott are joine
Launching Your Business Analysis Career
Susan and Scott chat with a new business analysis professional, Sachin Bhoria, about his experience preparing for and landing his first job in business analysis. Sachin has been in his role for over a year now and shares his perspective as a new business analysis professional.
Resources:
Entry Certificate to Business Analysis (ECBA) Certification - https://www.iiba.org/business-analysis-certi
Difficult Conversations
Susan Moore and Scott Bennett are joined by guest speaker Mindy Bohannon, to delve into the challenges of difficult conversations. They share their own reactions and triggers when faced with such conversations and discuss how to approach them in a productive and empathetic manner. Mindy highlights the role of empathy in diffusing tension and getting everyone back on the same page. The hosts and gu
Mastering Influence
Influencing is an advanced communication skill that is helpful for change management in the business analysis field. Susan and Scott talk with guests that have had success with influencing skills. Abigail Gaddy and Heath Butler share the benefits of using influencing skills as well as the potential pitfalls if it’s overused.
Business analysts often need to work with various stakeholders, includi
Business Model Canvas
A Business Model Canvas is an analysis technique in the Business Analysis Body of Knowledge (BABOK Guide) and is a technique taught in business schools. Susan and Scott talk with Connor Estabrooks, who is a recent MBA graduate, to discuss how the Business Model Canvas is used to analyze a business, or part of a business.
The discussion is framed around the nine parts of the Business Model Canva
Agile Backlog Management: The Rock Crusher
How you do you effectively manage the backlog? Susan and Scott talk with Steve Adolph, one of the authors of The Rock Crusher, about were backlogs fail to deliver on their value. They chat about where the Analyst role fits in this agile space to meet the needs of the team and organization.
In the book, it describes “Many organizations eliminated analyst roles in their rush to adopt agile as a
The 3 E's of Business Analysis
Susan and Scott talk to the organizers of the Festival of Business Analysis in Australia about the 3 E’s of business analysis. They also talk with three of the speakers that will be at the festival in person and online to get a sense of what to expect from this conference.
1) Evolve – Sam Bowtell, who will be speaking about effective hybrid working techniques
2) Empathise – Phil Delalande, focus
Finding Transferable Skills
In our recent livestream discussion, we talked with Laura Brandenburg from Bridging the Gap about transferable skills. This is for both the aspiring business analysis professional and the experienced professional looking to grow their team. We started the discussion about crafting resumes. To highlight transferrable skills, we should prioritize showcasing our achievements over merely listing res
