For the Record, An AACRAO Podcast
A podcast by the American Association of Collegiate Registrars and Admissions Officers (AACRAO), hosted by Doug McKenna. It covers topics relevant to registrars and admissions officers in higher education.
Episodes
Becoming a Higher Education Leader
“University Registrar” isn’t usually included in the list of dream jobs for children. So how did we all wind up in these higher education leadership roles, and what have we learned along the way? In this episode, Andrew Marx, University Registrar at Clark University talks about his unconventional, yet not altogether uncommon path to the registrar’s office. Andy shares his reflections on becoming a
90 Credit Degrees (“Applied Baccalaureates”)
Season 9 kicks off with a discussion about 90 credit degrees and how the University of Maine System is moving forward with three Applied Baccalaureate degrees as a way of bringing learners with some college but no degree back to the university system. Chancellor Dan Malloy and Vice Chancellor Jeff St. John join to talk about their process for developing the Applied Baccalaureates, the surprisingly
A Conversation Between Friends
Welcome back to For the Record! After an unintentional hiatus (writing a dissertation), we’re back with one of my favorite people: Keisha Campbell. We talk about her fascinating career arc, her involvement with the AACRAO REG 201 preconference workshop, what life is like at an HBCU right now, and how she is staying grounded in the world today. It’s a wide-ranging and in parts funny, in parts serio
Don’t Let Your Ego Be Your Enemy
This episode was inspired by Ryan Holiday’s book, Ego is the Enemy, and its applications of Stoicism to modern ideas of leadership and management. With everything that’s going on in the United States as a backdrop, this episode reiterates the importance of focusing on service over receiving recognition, on cultivating humility, and leading with wisdom. These practices can help you avoid developing
Holding Doors
In this conversation with Dr. Cié Gee from the University of Texas at San Antonio we explore the idea of leadership through the roles of line leader and door holder–familiar responsibilities from elementary school. Dr. Gee argues that the door holder is a less glamorous but potentially more important role than the line leader, and we discuss ways door holding opportunities present themselves in th
What’s a Registrar Anyway, Revisited
In the very first official episode of this podcast, we explored the question of what even is a registrar. Now, with six more years of experience that included a global pandemic, it was time to once again take stock of our understanding of the role of the registrar. What do we do? And how do we explain what we do to people who work at our institutions or to people all the way outside of higher edu
Hire the Best and Treat Them Well
Two very important functions we engage in as registrars are hiring and onboarding. Perhaps surprisingly, we don’t spend a lot of time talking about either of those very important practices. In this episode we discuss ways to improve the interviewing and hiring process for everyone involved, along with practical ways to bring your new hire into your office and get them acculturated quickly. Key T
Harnessing Artificial Intelligence in Higher Education
Following up on the previous episode about AI’s potential applications to higher education, this episode focuses on the work that the Computational Approaches to Human Learning research lab at UC Berkeley is doing under the direction of Dr. Zach Pardos. We talk about ways AI can assist with transfer or credit mobility, ways AI might be able to streamline the creation of degree pathways for student
What the Carnegie Classifications Mean for You
For more than 50 years, the Carnegie Foundation for the Advancement of Teaching has been categorizing institutions in a functional but basic way–by the highest degree the institution awards and the amount of research generated by the institution. Even as American higher education changed significantly from the early 1970s, the classifications remained the same. Until recently! In this episode we t
The 110th Annual Meeting
The AACRAO Annual Meeting is a phenomenal event for networking, learning, and catching up with friends and colleagues. This year’s meeting, held in Seattle, Washington, brought together more than 1,700 higher education professionals for breakout sessions, plenaries, timely topics, and great fun. Key Takeaways:The AACRAO Annual Meeting continues to provide outstanding opportunities for personal and
Artificial Intelligence in the Registrar’s Office
Artificial Intelligence (AI) is a hot topic everywhere these days. What is it, what are its promises, and what are its current limitations in terms of applicability to the work we do in a registrar’s office. You’ll hear from the Chief AI Officer at George Mason University about the promises and challenges of AI, and from a privacy and information law attorney about some of the considerations we sh
The Registrar’s Office is a Service Office
Pursuing an education is a political act. Working in a registrar’s office means providing service. In the currently divisive political climate, with an ever diversifying student (and faculty and staff) population, how can we provide the kind of servant leadership our communities need?Key Takeaways:Being a servant leader is about treating people with respect, putting others’ needs ahead of your own
Registrars and Prior Learning Assessment (PLA)
One of the enduring challenges institutions face is how to assess the learning that an individual acquires when they are not enrolled at an institution, and whether and what to award as credit toward a degree in recognition for that learning. In this episode we revisit the concept of Prior Learning Assessment (PLA), and its outcome, Credit for Prior Learning (CPL), with two higher education profes
Improving the Student Experience Through Process Mapping
Every registrar’s office has a series of functions they perform as part of their regular business. Sometimes these functions are well thought out and run smoothly every time. Other times there are things we do that are cobbled together and have steps that accrue over time and no one is really sure why we’re doing what we’re doing. If you’ve ever wanted to crack some of those processes open because
Why You Need Vendors
Working with vendors is a fact of life for registrars and admissions officers. But a lot of us might feel reluctant to engage with vendors at a conference. If that’s you, this episode is a must listen! Vendors are there to support the organization (either AACRAO or your state and regional) as they provide important services to our industry, and they’re there to be seen, get their company name out,
The Problem with Grades
In a wide-ranging discussion about grades and grading, Dr. Joshua Eyler discusses how grades are harming our learners and what we can do to help minimize that harm. We talk about the history of grades and how the current interval letter grade system came to prominence, the stress that grades cause students and the way that stress is exacerbating the mental health crisis. And we discuss alternative
The Production Calendar
The work of the registrar is cyclical and complex. Dependencies abound between and among systems and offices. How do you keep track of all of the tasks required to make everything run smoothly in your office and on your campus? Use a production calendar. In this episode we’ll talk about what a production calendar is, how to use one, its relationship to the academic calendar, along with tips and tr
Strategic Planning Made Simple
Have you ever wondered if the things you’re focused on at work are the right things? Do your teams understand how the work they do fits into the office’s larger goals, or the institution’s? Engaging in strategic planning can help with both of those questions, but it’s always seemed a little daunting. In this episode we talk to Dani Ambrose and Dr. Kelley Jenkins from the University of Mississippi
Responding to Change
Change is a constant occurrence in a registrar’s world, but it does seem that the amount and rate of change has increased. Responding to change and managing through it are skills that we all employ, but could all improve. In this episode, we talk to members of the registrar’s office from Middle Tennessee State University about recent changes their office has faced, how those changes unfolded, and
The Degree Audit
Degree audits are somewhat of a technological marvel. In the first episode of season 7, we explore what a degree audit is, what it does, and ways that institutions can (and should) be using the data degree audits provide in order to make their students’ lives (and their own) easier. Along the way we talk about curriculum development, the Catalog and the role it plays as the foundation of the audit
Teaching Out the College Closure
US higher education continues to experience challenges, and sometimes those challenges lead to institutions closing. In this episode we revisit the topic of institutional closure from the lens of the receiving institution. Guests Jackie DeMolee and Hannah Rounds talk about the University of Iowa’s role as the closed institutions’ records repository within the state of Iowa. We learn about the two
Farewell from Sarah, with Love to the Listeners
This is an episode of love and gratitude from University Registrar and For the Record Co-Host Sarah Reed, with love to the listeners. Sarah Reed is stepping away from co-hosting For the Record and is sharing her reflections about how she stumbled into podcasting, the journey of podcasting, her thoughts about and processing this change of stepping away from something she has deeply enjoyed, and ot
Trust in the Digital Credential Age
Inspired by a session at the Convergence conference co-sponsored by AACRAO and UPCEA, this episode delves into questions of trust in the digital credentials higher education is moving quickly toward–and is in fact already awarding in droves. The Trusted Learner Network (TLN) is the focus of the conversation and ways that the TLN is designed to tackle core challenges of quality, accessibility and v
Microcredentials at an R1 Institution
Another episode recorded at the Convergence conference co-hosted by UPCEA and AACRAO focusing on credential innovation. Microcredentials have popped up in many places, but what about at a research-intensive institution? This episode explores the ways that Rutgers University went about discerning the best path forward with microcredentials. Chris Retzko, Director of Academic Assessment and Accredit
Reflections of a Semi-Retired Registrar
This episode explores the life path and journey of a registrar- beyond the individual career changes- to learn more about what has inspired these changes, and upon a lived life thus far. We take time today to reflect, pause, process, and learn. Scott has spent 47 years working in higher education, including positions in development, admissions, financial aid, records, and registration, and insti
Convergence: An Interview with UPCEA CEO Bob Hansen
Recording live from the inaugural Convergence conference in Washington, DC, co-hosted by UPCEA and AACRAO! Convergence brings together higher education professionals to discuss credential innovation. #Credovation! In this episode, Bob Hansen, CEO of UPCEA, shares the impetus for the Convergence conference, reflects on the state of credentials in higher education, and looks to the future of collabo
If I Had a Classroom, I’d Schedule It in the Morning
Academic Scheduling is an incredibly complicated part of the registrar’s responsibilities. There are multiple moving parts with competing interests often vying for a limited set of physical resources. Managing this process well is critical to successfully supporting your students through their academic journeys. Jessica Lansing and Ashley DeSantis, both from SUNY at Albany, share their process of
Part 3 of 3 - Annual Meeting Conversations with Sarah
The 2023 conversation continues and concludes. UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared w
Part 2 of 3 - Annual Meeting Conversations with Sarah
The conversation continues. UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his p
Part 1 of 3 - Annual Meeting Conversations with Sarah
Back at it again, UC Berkeley's University Registrar and For the Record Co-Host, Sarah Reed, interviews colleagues at the 2023 AACRAO Annual Meeting about what resonates personally and professionally for them in this multi-part series. Sarah was inspired by the 108th Annual Conference Opening Plenary Speaker, BD Wong, and the vulnerability and strength he shared when unpacking his personal an
Hill Day
AACRAO’s Hill Day is an opportunity for members to become advocates in the halls of power in the United States capitol complex. Hill Day is a way for members to increase their awareness of AACRAO’s legislative agenda, help communicate that agenda to members of congress, and develop the skills necessary to increase their advocacy efforts from local to national. In this episode we hear from Michelle
You’re the Registrar…Now What?
Making the jump from associate to registrar, especially if it involves moving from one institution to another, can be an exciting and challenging time. In this episode we hear from two registrars about their experience with that transition: what were the highs, the lows, the pain points, and how they navigated those situations. Lots of nuggets of wisdom and pieces of practical advice abound! Ke
De-Mystifying Information Technology Services
Increasingly, the work of the registrar relies on technology. Having a vibrant and positive working relationship with your Information Technology (IT) services division–whatever it’s called at your institution!--is vital to working efficiently and effectively. In this episode we talk to two IT leaders about the way their divisions run, what makes them tick, and what keeps them up at night. This wi
The Medical School Registrar
Post-secondary institutions in the United States are many and varied. Medical schools, in particular, pose specific and unique challenges for administrators. In this episode, we talk to two medical school registrars about the ways their work differs from and aligns with the work of a non-medical school registrar. Learn about the different accrediting bodies and courses of study medical students pu
AACRAO Podcasts Cross-Episode Release: Annual Meeting Edition
Portia LaMarr (HEARD co-host), Loida Utley (Transfer Tea), and Sarah Reed (For the Record co-host) took a moment at the AACRAO Annual Meeting to record this cross-podcast conversation. Hear them talk about opportunities for connection between professions (e.g., financial aid, registrar, and admissions); where they feel seen (and where they haven’t); and how they have learned to advocate for themse
An Update from the Mentoring Working Group
Adrienne Bricker and Jennifer Love return to the podcast to discuss the work of the AACRAO Mentorship Working Group, to talk about their research and the process of being involved in a working group, along with some of their experiences with mentoring. Plus we talk about breakfast food. Key Takeaways:The AACRAO working group on mentoring examined whether and how to implement a formal mentoring pro
Transformational Leadership
The world is facing many challenging situations that require strong leadership. Even if you aren’t in a “leadership position,” you can be a leader. Transformational leaders are those who empower and enable those around them to achieve their highest potential. In doing so, their teams thrive. In this episode, we hear from Bianca Thompson-Owen as she shares her thoughts and reflections on various le
The First of Everything
What is it like to be the first person in your family to be the first of everything? The first to attend college, the first to earn multiple advanced degrees, the first to be elected president of a regional professional association? In this episode Dr. Soraira Urquiza talks about her higher education and career journeys, highlighting the specific challenges first generation students encounter. We
The Law School Registrar
Law Registrars are registrars, it’s right there in their title! But how much do you really know about the differences between the range and scope of responsibilities of a Law Registrar as compared to a University Registrar. In this episode, we talk to three individuals about their experiences working in a Law Registrar’s Office, identify and discuss the key challenges and “extra” administrative re
History of Grades
Did you know that what we consider the “standard” letter grade system is a relatively recent phenomenon in US higher education? The history of grades and grading schemes is a long and circuitous tale that illustrates how higher education has evolved over time. From the first categorization of student learning in 1785 at Yale to the first letter grade system in 1897-1898 at Mount Holyoke, through t
Responding to a Weather Emergency
We are seeing an increase in the frequency and strength of major weather events, or emergencies caused by weather events: Hurricanes, snow storms, wildfires, etc. In this episode, we use the backdrop of Hurricane Ian to discuss preparedness for weather emergencies on campus. Key Takeaways:A Continuity of Operations Plan (COOP) is a critical document that enables rapid and thorough response to an
Transfer Guides (and More!)
Improving the transfer experience for students is a high priority for a lot of institutions, and nationally making transfer better is a huge conversation. In this episode, we hear from a faculty member from the University of Texas at Austin, Dr. Lauren Schudde, who has conducted research on the transfer process from a 2-year institution to a 4-year institution. In a lively discussion that ranges f
Women Supporting Women
In this episode, three women share their experiences with supporting and being supported by other women and what that support has meant for their careers and themselves personally. In a lively conversation, we discuss ways that allies can and should provide support, as well. Sara Sullivan, Becky Keogh, and Beth Warner talk about dealing with slights, lifting others up, the changing AACRAO leadersh
Project Management for Registrars
The modern registrar’s office moves readily from one project to the next in our work to support student success and provide outstanding service to the university community. Employing best practices from a project management framework can go a long way to making those projects run more smoothly, efficiently, and more successfully. Rita Peaster and Aaron Apel talk about their background and experien
In Memoriam Tina Falkner
The AACRAO community was shocked and deeply saddened by the sudden passing of our friend and colleague, Tina Falkner at the end of March, 2022. She was such an incredible presence within AACRAO and state and regional associations, who was incredibly generous with her time, energy, and expertise. Collected here are but a sampling of the testimonials and remembrances of Tina from people who knew her
Registrar Reflections from the Annual Meeting
Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what they find surprising about working in a registrar’s office, and how the AACRAO community has affected them. In this episode, participants of the Registrar 101 and FERPA workshop share some thoughts, with a few additi
Conversations with Sarah - Part II
Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what brought them to this particular place, and how the AACRAO community has affected them. Sarah Reed, Registrar at UC Hastings College of the Law serves as guest host for many of the conversations, hence the title of th
Annual Meeting Conversations with Sarah - Part 1
Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what brought them to this particular place, and how the AACRAO community has affected them. Sarah Reed, Registrar at UC Hastings College of the Law serves as guest host for many of the conversations, hence the title of th
Microcredentials and You
There is a growing movement in higher education to identify ways to offer more accessible learning for our students and for members of our communities. Microcredentials have the potential to fill that need. Whether for credit or not, course-based or not, transcripted or not, a microcredential can be used to represent a specific learning objective or set of learning objectives. In this episode we t
That Registrar is Sus
Imposter Phenomenon was first identified and written about by two female clinical psychologists in 1978. Sometimes referred to as “imposter syndrome,” it describes feelings of inadequacy or fear of being “found out” and is estimated to affect upwards of 70% of professionals, both women and men. In this episode, we talk to a friend and former colleague, Emy Farley, about her experience with feeling
A Deeper Dive Into AACRAO
The American Association of Collegiate Registrars and Admissions Officers (AACRAO) is not just the sponsor of this podcast. It’s also a vibrant professional association with full-time staff dedicated to advancing the work of records and admissions offices in higher education. In this episode, we hear from Interim Executive Director Melanie Gottlieb to explore the organization and structure of AACR
Moving from a Small School to a Big School
There are many different types of institutions of higher education in the United States, and making a shift from a small institution to a large institution can feel daunting or even overwhelming. Four registrars who have made that shift at least once (or more) in their career share their insights on that experience along with what they learned at the smaller institution and what they wish they wou
Registrars Reflect
At the AACRAO SEM Conference in Miami, Florida, I had the opportunity to present the Registrar 101 and FERPA workshop with Heather Abbott from Yale Law School and LeRoy Rooker from AACRAO. The two-day workshop covers a broad range of registrar functions, responsibilities, and roles. And of course, so much FERPA info. I was able to convince some of the participants to share some reflections on any
Considerations When Closing an Institution
Increased stressors on institutions of higher education in the United States have resulted in the closing or merging of some those institutions. Even prior to the pandemic, institutions were facing reduced state funding, a challenging recruiting environment, and renewed scrutiny about the value of a post-secondary education. AACRAO has recently published a report (linked below) providing guidance
Fall 2021 Return to Campus Plans
The delta variant of COVID-19 has spurred changes to the fall 2021 return-to-campus plans for many institutions. In this special call-in episode, AACRAO members share the approach their institution is taking, answering the following questions:Who are you, where are you from, and how many students are enrolled at your institution?Is your institution requiring students/faculty/staff to be vaccinated
Community Colleges: A Hidden Gem
Community colleges play a vital role in the higher education ecosystem. With more than 6.8 million students enrolled in for-credit classes, four-year institutions can and should be partnering with community colleges to help students succeed in achieving their educational goals. In this episode we talk to Barbara Hopkins and Jen Nelson, both of Northern Virginia Community College, about the benefit
The Academic Calendar
Description: Most people don’t give the academic calendar a second thought...those people are not registrars. The way the academic year has been structured has changed over time, and will likely continue to change. Registrars will remain front and center in the management of the academic calendar. In this episode we dive into the history of the various calendar categories, highlight some considera
Making the Most of Mentoring
With a significant number of registrars eligible to retire within the next ten years, mentoring the next generation of higher education registrars and admissions officers is critical. Adrienne Bricker and Jennifer Love join us to discuss the work of the AACRAO Mentorship Working Group, and to talk about their research and experiences with mentoring. Key Takeaways:Mentoring is traditionally unders
Learning Organizations
What is a learning organization and how do I know if I’m in one? In this episode of For the Record we talk with Erin Mason of UConn (and soon to be Ball State) about the characteristics of learning organizations and how you can implement them in your own institution. Is your office devoted to transparency, the creation of shared meaning-making, the values of learning, amassing knowledge and co-cre
Connect | Educate | Advocate
For the Record – Season 3 Episode 13- Connect, Educate, and Advocate with the Asian American and Pacific Islander CaucusEpisode NotesDescription: With the recent significant rise in racist rhetoric and violence against Asian Americans, members of our community are experiencing fear, anger, and anxiety. In this episode of For the Record, we talk to two members of the Asian American and Pacific Isla
Prior Learning Assessment in Higher Education
Registrars regularly oversee the practice of how credits are recorded in the academic record and how these credits apply towards educational credentials. Registrars are also often at the forefront of helping to shape the institutional policies related to Prior Learning Assessment (PLA). Listen as Becky Klein-Collins of the Council for Adult and Experiential Learning (CAEL) talks through the origin
Campus Partners: The Office of Financial Aid
Financial Aid is a critical student service office that relies heavily on the student data stewarded by the Registrar’s Office. Many of the things we do in the registrar’s office affect the work of financial aid counselors. Understanding what the flow of the financial aid cycle is, and how the work of the registrar fits into it, can make a big difference for operational efficiencies. In this episo
Access, Equity, and Inclusion in Practice
In a conversation with two members of the AACRAO Black Caucus, this episode focuses on the practical applications and implications of equity and inclusion work. Along the way we talk about the work of the Black Caucus (and caucuses in general), ways the pandemic has challenged registrar’s offices and students alike, and ways that you can begin to engage with diversity, equity, and inclusion work.
A Commentary on the State of Affairs in the United States of America
On Wednesday, January 6, 2021, a group of armed insurrectionists stormed the United States Capitol building in Washington, DC, as Congress held a joint session to certify the election of Joseph Biden and Kamala Harris. This episode talks about the implications of this attack on US democracy, how it affects our institutions, and encourages people of good will to be active and engaged in their respo
Comprehensive Learner Record (CLR) Data Standards
Since 2015, AACRAO has been leading the charge in the development of a Comprehensive Learner Record (CLR). Partnering with other organizations such as NASPA, and working with a grant from the Lumina Foundation, AACRAO has made considerable progress in these efforts. CLRs seek to capture, record, and communicate learning when and where it happens in a student’s higher education experience. In this
Registrar as Superhero
Sometimes registrars find it difficult to explain to people who don’t work in a registrar’s office what exactly a registrar does. And sometimes a video comes along that not only explains it but does so in an hilarious way.Guest:Tina Miller, Senior Associate Registrar and Chief Residency OfficerUniversity of Washington, Seattle Campusmillert@uw.edu Key Takeaways:Just watch the video and enjoy!
How to Work Smarter
In today’s environment of constrained resources, we are all expected to be more productive. While strategic planning is important, strategic doing is where the rubber meets the road. In this episode we will talk about tools, methods, and approaches to help you focus and operate more efficiently. We’ll discuss resources for individual experimentation within the broad category of “productivity.” Gue
Registrar Tips, Tricks, and Hacks - Vol. 1
This is Volume 1 of crowd-sourced registrar tips, tricks, and hacks. Thank you to the brave contributors who called and left their nuggets of wisdom to make this episode possible. If you’d like to contribute, follow the instructions below. Contributors:AnnaMarie Bianco, Associate Vice President and University Registrar, Georgetown University“Learn as much as possible. Be open, invite criticism.”Em
International Students and Online Learning
The past several weeks have been tumultuous for international students registered to study at American higher education institutions this fall, as SEVP released much more restrictive guidance than had been issued in the spring. We talk with Steve Springer from NAFSA about the regular requirements for international students, and how the recently released (then subsequently rescinded) guidance affec
The Carnegie Unit
The Carnegie Unit grew out of a desire to provide a pension for college professors and turned out to be a significant factor in the standardization of secondary and post-secondary education in the United States. Its continued usage today both helps and hinders innovation in higher education. Discussing the impetus for, continued reliance on, and consequential nature of the Carnegie Unit is Elena S
Organizational Frameworks
Framing is a way of understanding and communicating about a particular issue. As registrars, we operate in a highly complex world of varying demands. Organizational frameworks can assist us in understanding our various challenges, and organizing our thoughts and approaches to develop plans of action and solutions. Casey Bullock, Ph.D., Executive Director and University Registrar at Weber State joi
The Future of Higher Education
I was asked to provide my thoughts on the future of higher education for Coursedog’s Community 2020: A Virtual Summit for Higher Ed event. Looking 20-30 years into the future, I talk about higher education re-branding itself as Lifelong Education, how the funding model will change, increased access and representations, the ways students will engage in modular learning, the ways technology will cha
COVID-19 Situations
The higher education landscape has changed dramatically over the past several weeks as a result of the presence of the novel coronavirus, COVID-19. This episode talks about ways the registrar is involved in decision-making on campus, and details three recent situations relating to shifting the academic calendar, the physical relocation of staff, and contemplating policy changes or exceptions to po
Emergency Management and You
With the backdrop of a global pandemic (and a suspected case of COVID-19 at George Mason--which turned out to be negative), this episode explores the way that registrars support the work of the emergency manager at their institution. We’ll get a glimpse into the public safety and emergency response world, and talk about ways that the registrar’s mission aligns with that of emergency managers. Whil
Access, Equity, and Inclusion
The registrar can be an advocate for students in many ways. One of the critical ways is putting equitable systems in place that support student success. In this episode we discuss the framework of access, equity, and inclusion, and discuss ways that registrars’ offices can be working toward a goal of equitable policies, practices, and procedures while increasing the cultural competencies of regist
Working Effectively with Faculty
Faculty are one of the main constituents for any Registrar’s Office, but, like students, they pose interesting challenges to effective working relationships. In this episode, Dr. Susan Christy, herself a former tenured faculty member, discusses the ways that administrators can work effectively with faculty by understanding their incentive structures and motivations, strategies for communication, a
The Registrar's Website
The registrar’s website is an important (but often overlooked) tool for communication and service delivery. Dan Vainner and Jason Cronkrite from Grand Valley State University discuss the ways that they used analytics, an iterative development cycle, and some creativity to transform their website, adding function AND fun. Guests: Dan Vainner, Associate Registrar, Grand Valley State Universityvainne
Get to Know Your State and Regional Association
AACRAO is a national professional association but did you know that there are state and regional associations as well? In this episode we talk to Helena Minerva, Coordinator of Policy and Training at the Fashion Institute of Technology in New York and the current president of the Middle States Association of Collegiate Registrars and Officers of Admissions (MSACROA) about ways being involved with
Season Two Introductory Episode
The season 2 intro is both retrospective of season 1 and a preview of the topics to be covered in the upcoming season.Key Takeaways: Thank you for listening! Season 2 is going to be great: lots of topics both high level and “in the weeds” content. I’m always interested in hearing from you: registrarpodcast@gmail.comReferences and Additional Reading:Dare to Lead by Brene BrownEgo is the Enemy by Ry
Episode 10: FERPA in the 21st Century
The Family Educational Rights and Privacy Act (FERPA) was enacted in 1974 in a completely different technological paradigm than we find ourselves in today. What are the ways these technological advances affect how we interpret and apply FERPA? What role should the registrar play at an institution with regard to FERPA training and compliance? Helen Garrett from the University of Washington shares h
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