The Digital Project Manager
The Digital Project Manager is a podcast dedicated to digital project management. It offers inspiration, how-to guides, tips, tricks, tools, and job listings for project managers navigating the challenges of the digital world. The show addresses demanding stakeholders, tiny budgets, and tight deadlines.
Episodes
The Collaboration Problem Most Remote Teams Ignore
Remote and hybrid work is no longer a temporary adjustment—it’s how many project teams operate every day. But while we've become better at working asynchronously and using AI to boost productivity, it's worth asking whether we've unintentionally lost some of the human elements that make collaboration truly effective.In this conversation, Galen Low sits down with Karen Chong to explo
Why Project Management Is Becoming Everyone’s Job
Project management often gets framed as a career path, but increasingly it's becoming a skill that professionals across every function need to develop. As organizations navigate AI-driven transformation, cross-functional initiatives, and constant change, more people are finding themselves responsible for leading projects—whether or not "project manager" appears in their job title.Ga
I’m Building A Digital PM AI Agent Whether I Like It Or Not
AI is forcing every function to reevaluate what creates value—and project management is no exception. In this conversation, Alla Tarasenko, Principal Technical Program Manager at Gusto, shares why building AI agents isn't about replacing program managers. It's about reclaiming capacity for the work that matters most: coaching teams, improving processes, and driving cross-functional align
Why Public Speaking Is Becoming a Career Multiplier for Project Leaders
Public speaking is often framed as a stage skill—but for project leaders, it’s really a leadership skill. In this episode, Galen Low sits down with fractional PM, consultant, and award-winning Toastmaster Megan Cotterman to explore how communication, audience awareness, active listening, and adaptability show up in the everyday realities of project work. From project kickoffs and stakeholder updat
Why More Marketing Teams Are Choosing Boutique Agencies in 2026
In a marketing landscape shaped by lean teams, rising expectations, and an ever-expanding stack of AI tools, many leaders are asking the same question: do agencies still have a role to play? In this episode, Galen Low sits down with Tammy Valentine, President of LuckyTamm Marketing Group, to explore how boutique agencies are evolving in the age of AI—and why human expertise, trust, and collaborati
Why AI Conversations Feel Fake (And How To Fix That)
What happens when AI stops being a tool you type into and starts becoming something you talk to? In this episode, Galen Low sits down with Oliver Shoulson, Agent Design and Engineering Lead at PolyAI, to unpack the surprisingly human problem at the heart of conversational AI: most AI conversations still feel weird.From clunky chatbot scripts to overly polite “LLM voice” personas that sound like th
No One Cares About Your Deck – Here's Why
Slide decks aren’t going away. Despite years of corporate eye-rolls, overloaded bullet points, and “this could’ve been an email” energy, presentations still sit at the center of how organizations align people around ideas. And now AI is crashing directly into that workflow.In this episode, Galen sits down with Morgan Cornelius, Chief of Staff at Decky and founder of mrcantile, to unpack why presen
You Don’t Need a New AI PM Tool—You Need to Fix the One You Have
AI-powered PM tools promise everything from predictive risk alerts to automated status reports—but what happens when the tool you picked doesn’t actually deliver on the features that sold you in the first place?In this episode, Galen Low sits down with Emmanuels Magaya, Director of Technology at Tech Legends and Founder & CEO of Project Managers Africa, to unpack what organizations should do w
How To Build In-Demand Skills At The Speed Of AI Disruption
The pace of change in today’s workforce isn’t just fast—it’s compounding. In this episode, Galen sits down with higher education leaders Sasha Thackaberry-Voinovich and Charlotte Bencaz to unpack what it actually takes to stay relevant when roles, tools, and expectations are shifting in real time. From the decline of entry-level roles to the rise of AI-augmented “power workers,” this conversation
Should You Care If Your Project Manager Is Certified?
Project management certifications have become the industry’s favorite shorthand for competence—but what are they actually signaling? In this candid panel, Galen Low sits down with Crystal Richards, Dave Prior, and Karthick Nivas Ramdoss to unpack what certifications do (and just as importantly, what they don’t). From PMP to CSM to emerging AI-focused credentials like CPMAI, the conversation cuts t
AI For Kids: How Project Teams Can Build It Responsibly
Most AI tools weren’t designed with kids in mind—but kids are using them anyway. That tension sits at the heart of this conversation with Aderonke Akinbola, where the question isn’t if we should build AI for children, but how we do it responsibly. From digital playgrounds that shape behavior to the long-term implications of data exposure, this episode explores why the stakes are fundamentally diff
Why Technical Teams Still Fail Without These Skills
Soft skills are having a moment—but they’re still widely misunderstood, undervalued, or dismissed as “nice to have.” In this episode, Galen sits down with Yadi Caro to unpack why that perception persists—and why it’s costing teams more than they realize. Drawing from her experience working with elite technical teams in the defense sector, Yadi reframes soft skills as something far more rigorous: e
Inside Logitech's AI Transformation: From AI Curiosity to Competency
AI transformation isn’t just a tech upgrade—it’s a human one. In this episode, Eric Porres (Chief AI Officer at Logitech) pulls back the curtain on what year two of an enterprise-wide AI transformation actually looks like. From shifting mindsets to scaling real adoption, this conversation gets into the messy middle: where curiosity turns into capability, and experimentation starts becoming systems
Why the Biggest AI Winners Haven’t Been Founded Yet
AI is moving fast—but the underlying challenges aren’t new. In this episode, Galen sits down with Eugina Jordan to unpack what today’s AI boom can learn from past transformations like 5G. From tool overload to shaky business models, they explore why the winners of this wave won’t just be the biggest players—but those who can turn AI into real, usable value for everyday people.They also dig into wh
Your Spreadsheet Can’t Do This: AI That Actually Knows Your Business (with CEO of Forecast, an Accelo Company)
AI isn’t just another layer of tooling—it’s becoming the operating system for how professional services teams plan, deliver, and scale their work. In this conversation, Tim Fisher sits down with Joe DiPaulo (CEO of Accelo) to unpack how AI-native PSA platforms like Forecast are shifting teams from reactive firefighting to proactive, data-driven delivery.They explore what’s actually changing on the
How to Know When Your Team Is Truly at Capacity (And When to Hire)
Capacity planning can feel like a tug-of-war between sales, delivery teams, and leadership—especially when growth goals collide with a team that already feels stretched. In this episode, Galen Low sits down with Brandon Llewellyn, Head of Delivery at Cirface, to unpack how delivery leaders can use data to diagnose real capacity issues, make smarter resourcing decisions, and avoid the trap of “just
Innovation vs. Risk: How a Former Mastercard Exec Designs AI Strategy
When AI hype is shouting “anything is possible,” it’s easy for teams—especially in regulated, risk-aware orgs—to feel like innovation is either reserved for the “creative people” or only happens in labs behind closed doors. JoAnn Stonier makes the case that innovation isn’t a personality type—it’s a muscle. You can train it, but you also need permission, constraints, and a shared way of working so
What NATO Taught Me About EQ in High-Stakes Transformation
Emotional intelligence has always mattered in project work—but in the age of AI, it’s becoming a differentiator. In this episode, Galen sits down with Nadja El Fertasi, founder of Thrive with EQ and former NATO leader, to unpack how EQ shows up in high-stakes digital transformation—and why it may be the most overlooked risk mitigation strategy in your toolkit.Drawing from nearly two decades inside
Zapier’s Blueprint for Modern Project Management
In a job market that’s already shaky, it’s easy to see AI-led automation as salt in the wound. But Wade Foster flips that framing: pushing into AI is actually one of the kinder things organizations can do—because it strips away the “mysticism” and replaces it with something more useful: a pragmatic understanding of what AI can save you from (tedious, brain-draining tasks) and what it can’t replace
The Four Pillars of Trustworthy AI—and Who Owns Them
Trust in AI isn’t a vibe—it’s something you can intentionally design for (or accidentally break). In this episode, Galen sits down with Cal Al-Dhubaib to unpack “trust engineering”: a shared toolkit that helps cross-functional teams (engineering, UX, governance, risk, and business) talk about the same trust risks in the same language. They get into why “boring AI is safe AI,” how guardrails and hu
The PMO’s Strategic Role in Digital Transformation
PMOs are at a crossroads. As AI-led transformation accelerates, many organizations are still treating PMOs as project police—while quietly expecting them to deliver strategic clarity, risk foresight, and business value. In this conversation, Galen sits down with Amireh Amirmazaheri to unpack why that disconnect exists, what PMOs need to unlearn to move forward, and how the role must evolve if it’s
Adapting Project Methodologies for AI Without Losing Control
Do project management methodologies still matter when AI can generate plans, notes, and schedules in seconds? In this episode, Galen sits down with Stan Yanakiev to unpack why the answer is still a firm yes—but with an important caveat: methodologies have to adapt. Together, they explore how PMs can move faster with AI without losing control, context, or the human side of delivery.The conversation
What Non-Technical PMs Really Need to Know About AI
AI is touching every role, every industry, and every level of an organization—but that doesn’t mean every project manager needs to become an engineer. In this conversation, Galen Low sits down with AI strategist and engineering leader Kesha Williams to talk about what PMs really need to know to stay relevant in an AI‑infused world.They explore how to lead AI‑related projects without getting lost i
How to Fund Your Innovation Projects Without Venture Capital
Navigating government grants and funding opportunities can feel like deciphering ancient runes, but for project leaders working in innovation and R&D, cracking that code could be a game-changer. In this episode, Galen chats with Rachel Huang, founder of ClaimKit, about how public and private funding mechanisms can be more accessible—and faster—for startups and innovation projects. Drawing on h
How to Actually Measure AI’s Business Impact
In a world where AI hype is everywhere, what does meaningful, grounded transformation actually look like? In this episode, Galen Low sits down with Michael Domanic, VP and Head of AI at UserTesting, to unpack how AI is being strategically integrated into core business functions—not just to ride the hype wave, but to unlock measurable value. From demystifying the ROI of AI to cultivating a culture
Where AI Actually Helps Project Managers in Delivery Work
Amid the buzz around AI in project management, what’s actually changing on the ground? In this special episode of The Digital Project Manager podcast, producer Becca Banyard steps in as host alongside Tim Fisher, VP of AI at Black & White Zebra, for a live conversation from our "Future of AI in Project Management" event series. They’re joined by Harv Nagra from Scoro to dig into how
The Playbook for Creating AI Teammates That Actually Work
Building AI teammates isn’t a future-state fantasy—it’s already happening. Megan Ratcliff shares how she tackled resource constraints in SaaS marketing by creating a custom AI ecosystem that filled key gaps across content, strategy, and cross-functional alignment. The result? Less time on execution, more space for strategic leadership.This conversation brings grounded insight into how AI can be us
How to Manage Projects Like Investments (Not Just Deliverables)
Project managers are often tasked with delivering “on time and on budget”—but what if that’s not enough? In this episode, Galen Low sits down with Stephen Devaux, a longtime project management theorist and the mind behind techniques like critical path drag and value breakdown structures. Together, they unpack why project leaders need to start managing their work like investors—not just builders—an
Why Tracking Time Won’t Save Your Agency’s Margins
Feeling behind on your agency's data game? Marcel Petitpas, CEO of Parakeeto, joins Galen Low to reframe what it really takes to build profitable, data-driven operations. Hint: it’s not about buying software or pushing for time tracking compliance. Marcel breaks down why starting with metrics, models, and meaning—not tools—is the real shortcut to operational clarity.With real-talk on utilizat
A Privacy-First AI Strategy: What It Looks Like and Why It Matters
What if regulation wasn’t a blocker to AI transformation—but a strategic advantage? Galen sits down with Lauren Wallace—former Chief Legal Officer at RadarFirst and a veteran in legal, product, and AI governance—to explore how regulated industries can harness their existing compliance muscle to lead responsibly in the AI era.They get into the practicalities of building privacy-first AI strategies,
Why Listening to Your Body Is a Leadership Superpower
Work sometimes triggers our fight‑or‑flight responses—especially in agency life. In this episode, Galen sits down with leadership coach and operations strategist Abigail Jones and project manager/coach Matthew Fox to explore what happens when we ignore the signals our bodies are giving us, and how tapping into our “body intelligence” can help us lead more consciously in a technology‑driven world.
How to Pivot into Healthcare Project Management (Without Starting Over)
Healthcare is hiring — and not just for clinicians. As digital health systems expand and AI transformation efforts ramp up, there’s a growing demand for technical project professionals who can bring experience from tech, product, and government IT into healthcare environments. But if the opportunities are there, why aren’t more people making the pivot?Galen chats with Rachel M. Keyser — healthcare
How Building AI Products is Different—and Why Product Teams Need to Evolve
AI is fundamentally reshaping how digital products are conceived, built, and delivered—and the shift isn’t just technical, it’s cultural. Jyothi Nookula, a seasoned AI product leader with experience at companies like Netflix, Meta, Amazon AWS, and Etsy, joins Galen to unpack what makes AI-native products so different from conventional ones, why building them demands new evaluation frameworks, and
How Empathetic Communication Unlocks Innovation at Speed
Empathy isn't just a feel-good buzzword; it's infrastructure. In this episode, Galen Low chats with Andrea Goulet, communication systems architect and long-time software entrepreneur, about how empathy can act as a technical tool for collaboration, innovation, and high-performance in the age of AI.Drawing from her experience building a $4M consultancy and translating complex human dynami
How Project Leaders Can Run Projects Like Founders
Project delivery leads at agencies and consultancies are being called to do more than just manage timelines and budgets—they’re being tapped to think like business leaders. But how do you actually make that leap from tactical execution to strategic influence? Galen sits down with Mark Orttung (CEO of Projectworks) and Pam Butkowski (SVP of Delivery at Horizontal Digital) to unpack the real shifts
How to Lead AI Organizational Change in a Complex Enterprise
When AI enters the enterprise, the work isn’t just about the tech—it’s about culture, collaboration, and courage. In this episode, Galen chats with Deborah Ketai, a program and change management leader who helped a Fortune 5 healthcare organization align its people, systems, and culture around AI. Together, they unpack how she built a community of practice that broke down silos, reduced knowledge
How Project Leaders Can Close The Trust Gap In AI-Powered Projects
AI has the potential to revolutionize healthcare—but it’s not just about smart algorithms or automated diagnoses. It’s about earning trust in high-stakes environments where lives are on the line. Galen sits down with David Doan, Director at Kyndryl and former registered nurse, to explore how delivery leaders can navigate the clinical, technological, and ethical challenges of implementing AI in hea
How to Know If Your Team’s Ready for AI in PM Software
The AI hype in project management software is real—but is everyone ready for it? In this episode, Galen sits down with returning guest Olivia Montgomery, Associate Principal Analyst at Capterra, to explore the findings from her 2025 Project Management Software Trends Survey. They unpack the real reasons behind the surge in demand for AI-enhanced PM tools and the foundational work teams need to do
How to Start a PM Career When Generative AI is Replacing Entry-Level Roles
The entry-level project management job isn’t what it used to be. With AI automating many of the classic coordinator tasks, the ground floor seems to have disappeared—leaving aspiring PMs wondering how to even get started. In this episode, Galen Low sits down with Benjamin Chan, Founder of CLYMB Consulting, to unpack what this shift really means for junior PMs, hiring managers, and the next generat
Turning AI Experiments Into Agency Impact: Transforming Curiosity Into Measurable Results
Experimenting with AI is exciting—but how do you make the leap from tinkering to transforming agency operations at scale? In this conversation, Galen Low brings together Melissa Morris (Agency Authority), Kelly Vega (VML), and Harv Nagra (Scoro) to talk about how agencies can carve out space for experimentation, align AI use to business goals, and actually implement the good ideas that emerge.The
How AI Leadership Shapes Project Delivery (and When You Need It)
When is the right time to hire an AI leader, and what do they actually do once they’re in the door? In this episode, Galen Low sits down with Tim Fisher, VP of AI at Black & White Zebra, to unpack the real-world impact of AI leadership roles. Together they explore the tension between hype and practicality, the mix of skills needed to bridge tech, business, and people, and why AI leadership is
Why Automating Everything is The Wrong Move (And What to do Instead)
AI is not eating all the jobs—but the story is more nuanced than the headlines suggest. In this episode, Galen Low sits down with Jim Iyoob (President of ETS Labs, CCO at Etech Global Services) and Manu Dwievedi (AVP at ETS Labs) to cut through the noise around large-scale AI transformation in customer experience. Together, they unpack what’s really happening in call centers worldwide, why AI is m
Are You Tracking the Wrong Metrics? How AI Can De-Risk Delivery
How do you know if you’re tracking the right project metrics—or if you’ve been chasing the wrong numbers all along? In this episode, Galen sits down with Lior Gerson, Co-founder & CEO of TargetBoard.ai, to unpack how AI is reshaping KPI management and why aligning metrics with business strategy is the real game-changer.Together, they explore how project leaders can move beyond legacy metrics l
Beyond the Billable Hour: How AI Is Making Time & Materials Irrelevant
In this episode, Galen Low sits down with Brian Kessman of Lodestar Agency Consulting to tackle a big question: is AI finally the deathblow to billable hours? Brian argues yes—and not because AI “broke” the model, but because it’s exposed just how misaligned hourly billing has always been with the real value agencies deliver. Instead of rewarding efficiency and innovation, time-based pricing incen
How Can We Lead Creative Projects Now That AI Has Entered The Chat?
AI is transforming the creative workflow—but not in the ways we first expected. In this conversation with Galen Low, creative and PM leaders Sara Fisher, Sara Doubleday, and Greg Storey talk through the practical and philosophical implications of AI’s growing role in creative work. This isn’t about flashy tools or end-to-end automation. It’s about realigning how teams work, communicate value, and
The Retro: Designing Your PM Career for More Pay and Purpose
Navigating a career in project management today means wrestling with more than just Gantt charts and stakeholder standups—it means making high-stakes decisions about your salary, your specialization, and what brings you meaning at work. In this panel episode, Kelsey Alpaio brings together PM thought leaders Ben Chan, Mackenzie Dysart, and Elizabeth Harrin for a candid conversation on how to design
The Retro: How to Negotiate a Raise as a PM (And Actually Get It)
When it comes to getting paid what you’re worth, project managers in 2025 are facing a unique challenge: job switching no longer guarantees a big raise, and most PMs are staying put—even if they feel underpaid. So what now? In this episode, Kelsey Alpaio sits down with Mukhtar Kadiri, Pam Butkowski, and Elaina Martinez to talk real strategies for negotiating a raise where you are—with confidence,
The Retro: How Great PMs Tackle Interview Curveballs
Navigating job interviews as a project manager can feel like walking through a minefield of unpredictable questions. In this episode of The Retro, Kelsey sits down with Kayla Quijas—a senior PM and certified career coach—to unpack how to tackle curveball questions with poise and purpose. From candy bar hypotheticals to high-stakes stakeholder slip-ups, Kayla shares actionable frameworks that help
AI Is Amazing. So Why Does It Still Suck for Project Managers?
There’s no shortage of AI tools for project managers these days—and they can be pretty amazing. But using them? Often a frustrating, disjointed experience. In this episode, Galen Low is joined by Devin Mahoney, CEO and Co-founder of QTalo, to unpack why AI can feel more like a burden than a boost in our day-to-day project work, and how to fix that.They dive into how AI can truly serve project lead
The Retro: Why Time Tracking Sucks (And How to Make it Suck Less)
Why does time tracking suck—and what can we actually do about it? In this lively and deeply honest panel session, Kelsey Alpaio sits down with agency consultant Marcel Petitpas, PMO leader Kelly Vega, and project operations expert Matthew Fox to get to the root of why time tracking feels so broken. Together, they unpack not just the tactical challenges, but the deeper cultural and strategic dynami
How to Give Your New AI Tool or Process the Best Chance of Being Adopted
Rolling out a new tool or process sounds simple—until you try it. In this episode, Galen Low sits down with Frances Odera Matthews, founder of The Notion Bar, to unpack why change management is so hard, even with the best intentions and the best tools. From shiny object syndrome to culture gaps, they explore why tool adoption often fails and what project leaders can do to set their teams up for lo
The Retro: The AI Skills That Will Future-proof Your Career
In this episode of The Digital Project Manager podcast, Kelsey Alpaio sits down with Oliver Yarbrough—founder of Not Your Father’s AI and a LinkedIn Learning instructor—to talk about the AI-driven future of project management. With automation creeping into every corner of our workflows, PMs are no longer just task managers; they're becoming AI operators, process optimizers, and digital workfo
How Project Managers Can Thrive In Evolving Agency Models
The agency world is undergoing major shifts, with evolving business models, leaner teams, and new demands on project leaders. While disruption can feel overwhelming, it also presents opportunities for growth—if you know how to adapt. As roles blur and responsibilities pile up, resilience and flexibility have never been more essential.Joining us is Harv Nagra, Head of Brand Communications at Scoro
The Retro: How to Pass The PMP Exam Without Burning Out
We’re joined live by Crystal Richards, PMP trainer and founder of MindsparQ, to dive into everything you need to know about passing the challenging Project Management Professional (PMP) exam. With its high failure rate and tough reputation, the PMP remains a highly respected certification that can open significant career doors—but balancing exam prep with work and life can be daunting.Crystal shar
How To Build A Career As A Fractional PM
Fractional remote job opportunities are growing, offering professionals the chance to break free from the traditional rat race and take on multiple roles, be their own boss, and avoid the transactional nature of full-time work. But how do you get started in this new world of fractional work, and what if it doesn’t work out?Michael Gold, a fractional project management expert and founder of The Fra
The Retro: How 3 PMs Rebuilt Their Careers After Layoffs
Getting laid off as a project manager can feel like more than just a job loss—it brings up uncertainty, self-doubt, and tough career questions. This episode features a live panel with three PMs who’ve been through it and come out stronger, offering real talk and practical advice for navigating career transitions.Nicolassa Galvez, Thako Harris, and Nadaa Baqui share their personal layoff stories, l
How To Use OKRs In Your Project To Amplify Its Business Impact
When project goals feel disconnected from broader business objectives, it can be challenging to stay motivated and on track. You may find yourself questioning the purpose of your work, only to discover that the strategic objective is simply to "build an app." If you're struggling to link your projects to the bigger organizational picture, this episode is for you.Carsten Ley, an expe
The Retro: How to Negotiate for The Salary You Deserve as a PM
Landing a new project manager role is a huge achievement, but before you accept the offer, don’t skip the crucial step of negotiating your salary. Failing to negotiate can cost you millions over your career, yet many find the process intimidating and awkward.Yonelly Gutierrez, Senior Project Manager at Palo Alto Networks and Founder of Velvet Vision, joins us to share her expert advice on negotiat
How a Shared AI Mindset Can Drive Real Organizational Transformation
AI projects aren’t just another trend—they’re already reshaping workplaces in ways big and small. From HR to finance, employees are integrating AI into daily tasks, often without formal initiatives. Yet many organizations are still struggling to align teams and create a clear strategy for AI adoption. So, how can companies move from scattered, anxiety-driven adoption to a cohesive, strategic appro
The Retro: How to Get Promoted and Become a Senior PM
Looking to land a senior project manager role but feeling stuck? You’re not alone. The path to senior PM isn’t always clear, and setbacks can be frustrating. In this episode, we break down what might be holding you back and how to position yourself for that next big opportunity.Host Kelsey Alpaio sits down with Logan Langin, Senior Project Manager at Sanford Health, to discuss the mindset shifts a
How to Pivot into Project Management from Any Career Background
Thinking about pivoting into project management but feeling lost in a sea of acronyms and conflicting advice? You’re not alone. The path to becoming a PM can seem unclear, with vague skill requirements and misleading job descriptions making it even harder to break in.Host Galen Low sits down with Barbara Kephart, founder of Projects Pivot, to cut through the confusion. They dive into what it reall
The Retro: How to Transition into a Project Management Role
Breaking into project management can feel overwhelming, but the biggest challenge isn’t lack of experience—it’s learning to translate your skills effectively.In this episode, host Kelsey Alpaio speaks with Ogaga Johnson, founder and CEO of Verisult, about how professionals can position themselves for their first PM role. Ogaga emphasizes the importance of a strategic job search, focusing on indust
How to Master the Delicate Art of Not Knowing Everything as a Technical PM
How technical do you really need to be as a technical project manager in 2025? Host Galen Low sits down with Kayla Keizer, Team Lead and Senior Technical PM at Plank, to explore the balance between technical know-how and leadership skills.They discuss how PMs can thrive without mastering every technology their teams use, and how leaders can foster high-impact project managers without requiring a D
What’s Coming Up for The Digital Project Manager and The DPM Podcast
Can playing The Sims help people build career skills? For Kelsey Alpaio, Executive Editor of The Digital Project Manager and new co-host of the DPM Podcast, the answer is yes. In this episode, we introduce Kelsey and discuss how she’s bringing fresh perspectives on industry trends, career navigation, and professional growth to the DPM community.Host Galen Low gives listeners a sneak peek into the
How to Create a Policy and Process for Ending Toxic Client Relationships
Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and unsure what to do next, this episode is for you.Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and bu
Beyond Prompts: How to Use AI for Smarter Project Management
Generative AI is everywhere—transforming industries, dominating conversations, and yet, for many, it’s still just a tool for note-taking and meal planning. If you’re a project professional feeling stuck in a GenAI rut, this episode is for you.Host Galen Low sits down with AI expert Kathleen Walch to explore how project managers can move beyond basic chatbot use, rethink their AI approach, and unlo
How to Build Impactful Rapport With Your Clients
Trust isn’t free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?Galen Low sits down with Melissa Morris, founder of Agency Authority, to discuss practical strategies for establishing trust, improving collaboration, and proving your value as a strategic partne
How To Help Project Teams Embrace And Ace Project Presentations
Presentation day is here, and it’s not going smoothly—slides are being read off, demos are falling flat, and you’re winging it after forgetting your notes. Stakeholders are disengaged, but the project continues, and more presentations are ahead.Galen Low chats with presentation expert Renaud Taburiaux about how project managers can help their teams deliver clear, impactful presentations without wa
The New Purpose of the PMO & Why Your Org Still Needs One
To some folks, a Project Management Office sounds like a stale concept more than a hotbed of innovation. But in a world where non-PM roles are increasingly expected to deliver projects and emerging tech is aggressively forcing us to change the way we work, the PMO may actually be the key to unlocking the future of project management.Galen Low is joined by Olivia Montgomery (Associate Principal Ana
Top Traits of High-Performing Project Managers & How to Cultivate Them
What sets top-tier project managers apart from everyone else? High-performance project management goes beyond mastering processes and tools; it involves cultivating a blend of adaptability, communication, leadership, and mindset.Galen Low is joined by Ben Willmott—Founder of The PPM Academy—to explore the key traits that differentiate top-tier project managers from the rest.Resources from this epi
How To Transition From Project Management To Consulting (And Alternatives)
What do you do when you top out as a project manager? More and more Senior PMs are turning to coaching and consulting. But what's really driving that trend, and do PMs have what it takes to be an entrepreneur?Galen Low is joined by Stephanie Best—Managing Director at Greannmhar—to delve into the transition from project management to consulting and how ageism and hustle culture are influencing
How to Win at Your First 90 Days in a New PM Role
Starting a new role as a project manager can be both exhilarating and daunting, especially in today's unpredictable job market.Galen Low is joined by Mukhtar Kadiri—Program Director, Career Coach, and PM Recruiter at WorkTipsPro—to share how to successfully navigate the initial phase of a new PM job.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest a
How to Get Your Team Out Of Process Documentation Hell Using AI & Automation
Your process documentation sucks. Don't worry — so do most people's. It's because it's tedious and manual to create and takes away from the fun parts of work. But wait — couldn't AI help?Galen Low sat down with Alyson Caffrey (Co-founder of Operations Agency), Gray Mackenzie (Co-founder of ZenPilot), and Brian Kessman (Founder of Lodestar Agency Consulting) to explore whet
How To Maintain The Strategic Vision At The Project Level
Getting teams to understand the vision for your project can feel like a game of telephone. Which could be fine... if that didn't lead to organizational chaos, project failure, and team frustration. So what's the solution?Galen Low chats with Stephanie Best (Managing Director at Greannmhar Consulting) to talk best practices for how executives and project teams can avoid the miscommunicati
How To Identify & Fix Project Team Dysfuntion Using Teamangle
Could your teams be dysfunctional without you even knowing it? And if so, is there anything you can do about it as a project or people leader without throwing the baby out with the bathwater and starting from scratch?Galen Low is joined by Greg Storey and Brett Harned—Co-Founders of Same Team Partners—to delve into the nuances of team dysfunction and explore strategies to overcome it.Resources fro
How to Reduce Project Stress Through Better Prioritization and Stakeholder Honesty
Asking stakeholders to prioritize project scope can lead to fistfights, bruised egos, and a daunting array of multiple "top priorities". But can it also be a way to foster a culture of collaboration and transparency?Galen Low is joined by James Louttit—Founder and Lead Trainer at Impactful Project Management—to explore the delicate art of prioritization and how to wield it in a way that
How to Unlock Predictable Growth with Data-Driven, GenAI-Enabled Resource Management
Let’s face it: we’d all have a little more hair on our heads if resourcing our projects wasn’t a weekly ritual fraught with chaos, conflict, and overwhelm. But could a blend of good data, machine learning, and GenAI make resourcing a walk in the park?Galen Low is joined by Grant Hultgren (Agency Operations Consultant at Parallax), Marcel Petitpas (Co-Founder & CEO at Parakeeto), and Ann Campea
How to Foster Collaboration Across Cultures in Distributed Project Teams
When your project teams span multiple work cultures and continents, things can get a little more complicated. But with with so many moving parts and sources of pressure, what's the best way to get your internationally-distributed teams working together to reduce stress instead of adding to it?Galen Low is joined by Yasmina Khelifi (Senior Project Manager) & Mayte Mata Sivera (Head of PMO)
How To Set Boundaries & Establish Balance For Success As A Project Manager
In the fast-paced world of project management, finding balance between professional ambitions and personal well-being is essential.Galen Low is joined by Ken Stewart—Change & Delivery Guide and the Author of “Burn That Project Down”—to offer a roadmap to mastering project management without losing oneself.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our lat
How to Measure the True Impact of Your Projects
Sorry to say this, but as a project manager you can deliver your project on-time, on-budget, and within scope... and still fail. So is the iron triangle still important? And can PMs influence the impact of their projects beyond it?Galen Low is joined by Pam Butkowski (SVP of Delivery Management at Hero Digital) & Stephanie Best (Managing Director at Greannmhar) to unpack the importance of look
