Engineering Enablement by DX
The show focused on developer productivity and the teams and leaders dedicated to improving it. Each episode features in-depth interviews with Platform and DevEx teams, along with the latest research and approaches for measuring developer productivity. Presented by DX (getdx.com), the developer intelligence platform designed by researchers.
Episodes
Designing the AI‑native engineering organization with 1Password, Microsoft and Atlassian
Abi Noda is joined live at DX Annual by three engineering leaders shaping AI adoption at scale: Tim Bozarth, Corporate Vice President in Microsoft’s CoreAI division; Nancy Wang, CTO of 1Password; and Taroon Mandhana, CTO of AI and Teamwork at Atlassian. Together, they discuss how AI is changing engineering organizations, from team structures and planning cycles to hiring, governance, and measureme
Mapping the new SDLC at BNY: Codifying AI into every step of the delivery lifecycle (Jason Valentino)
Jason Valentino is Head of Software Engineering Strategy at BNY, where he oversees developer tooling, DevEx, platform workflows, and software delivery governance across more than 8,000 engineers.In this session from DX Annual, Jason shares how BNY moved beyond AI coding assistants to rethink the entire software delivery lifecycle. He explains how his team identified bottlenecks across the SDLC, pr
The current impact of AI on engineering velocity: What 400 companies are seeing (Abi Noda & Brian Houck)
Recorded live at DX Annual, Abi Noda, co-founder and CEO of DX, joins Brian Houck of Microsoft to share an early look at DX’s new research on AI’s impact on engineering velocity.Drawing on data from a sample of DX customers, they discuss what companies are actually seeing as AI adoption matures. Most organizations in the study saw pull request throughput increase by 10 to 15 percent—far more modes
Beyond AI tools: Evolving software engineering organizations for the agentic era
Jennifer St Pierre is Senior Vice President of Developer Experience and Transformation at Dell Technologies, where she leads the strategy for how Dell’s Infrastructure Solutions Group builds, operates, and evolves software.In this session from DX Annual, Jen argues that the biggest challenge in adopting agentic AI is not the technology itself, but the people transition behind it. Drawing on lesson
Assumptions as code: SiriusXM’s approach to platform prioritization
Eleanor Millman, Senior Staff Product Manager, and Mina Tawadrous, Associate Director of Platform Engineering at SiriusXM, join host Justin Reock to discuss how platform teams can scale prioritization without relying on revenue.They share how SiriusXM moved beyond RICE to build a custom framework for internal platforms, using weighted factors like developer speed, reliability, cost, and trust to g
Measuring AI impact, assessing readiness, and new data trends
In this episode of Engineering Enablement, Jesse Adametz joins Abi Noda, this time to host. Together, they explore how AI is showing up across the SDLC, not just in code generation, and how it is shifting bottlenecks across the development process. They unpack what “AI readiness” actually means in practice, and why it often comes down to developer experience fundamentals like documentation, enviro
Scaling developer experience across 1,000 engineers at Dropbox
Developer productivity is often framed as a tooling initiative or a morale issue. At scale, it’s a more complex socio-technical systems challenge that spans engineering foundations, leadership alignment, organizational structure, and culture.In this episode, Laura Tacho sits down with Uma Namasivayam, Senior Director, Engineering Productivity at Dropbox, to discuss how the company approaches devel
AI and productivity: A year-in-review with Microsoft, Google, and GitHub researchers
As AI adoption accelerates across the software industry, engineering leaders are increasingly focused on a harder question: how to understand whether these tools are actually improving developer experience and organizational outcomes.In this year-end episode of the Engineering Enablement podcast, host Laura Tacho is joined by Brian Houck from Microsoft, Collin Green and Ciera Jaspan from Google, a
Running data-driven evaluations of AI engineering tools
AI engineering tools are evolving fast. New coding assistants, debugging agents, and automation platforms emerge every month. Engineering leaders want to take advantage of these innovations while avoiding costly experiments that create more distraction than impact.In this episode of the Engineering Enablement podcast, host Laura Tacho and Abi Noda outline a practical model for evaluating AI tools
DORA’s 2025 research on the impact of AI
Nathen Harvey leads research at DORA, focused on how teams measure and improve software delivery. In today’s episode of Engineering Enablement, Nathen sits down with host Laura Tacho to explore how AI is changing the way teams think about productivity, quality, and performance.Together, they examine findings from the 2025 DORA research on AI-assisted software development and DX’s Q4 AI Impact repo
How Monzo runs data-driven AI experimentation
In this episode of Engineering Enablement, host Laura Tacho talks with Fabien Deshayes, who leads multiple platform engineering teams at Monzo Bank. Fabien explains how Monzo is adopting AI responsibly within a highly regulated industry, balancing innovation with structure, control, and data-driven decision-making.They discuss how Monzo runs structured AI trials, measures adoption and satisfaction
Planning your 2026 AI tooling budget: guidance for engineering leaders
In this episode of Engineering Enablement, Laura Tacho and Abi Noda discuss how engineering leaders can plan their 2026 AI budgets effectively amid rapid change and rising costs. Drawing on data from DX’s recent poll and industry benchmarks, they explore how much organizations should expect to spend per developer, how to allocate budgets across AI tools, and how to balance innovation with cost con
The evolving role of DevProd teams in the AI era
CEO Abi Noda is joined by DX CTO Laura Tacho to discuss the evolving role of Platform and DevProd teams in the AI era. Together, they unpack how AI is reshaping platform responsibilities, from evaluation and rollout to measurement, tool standardization, and guardrails. They explore why fundamentals like documentation and feedback loops matter more than ever for both developers and AI agents. They
Lessons from Twilio’s multi-year platform consolidation
In this episode, host Laura Tacho speaks with Jesse Adametz, Senior Engineering Leader on the Developer Platform at Twilio. Jesse is leading Twilio’s multi-year platform consolidation, unifying tech stacks across large acquisitions and driving migrations at enterprise scale. He discusses platform adoption, the limits of Kubernetes, and how Twilio balances modernization with pragmatism. The convers
Driving enterprise-wide AI tool adoption
In this episode of Engineering Enablement, host Laura Tacho talks with Bruno Passos, Product Lead for Developer Experience at Booking.com, about how the company is rolling out AI tools across a 3,000-person engineering team.Bruno shares how Booking.com set ambitious innovation goals, why cultural change mattered as much as technology, and the education practices that turned hesitant developers int
Measuring AI code assistants and agents with the AI Measurement Framework
In this episode of Engineering Enablement, DX CTO Laura Tacho and CEO Abi Noda break down how to measure developer productivity in the age of AI using DX’s AI Measurement Framework. Drawing on research with industry leaders, vendors, and hundreds of organizations, they explain how to move beyond vendor hype and headlines to make data-driven decisions about AI adoption.They cover why some fundament
How to cut through the hype and measure AI’s real impact (Live from LeadDev London)
In this special episode of the Engineering Enablement podcast, recorded live at LeadDev London, DX CTO Laura Tacho explores the growing gap between AI headlines and the reality inside engineering teams—and what leaders can do to close it.Laura shares data from nearly 39,000 developers across 184 companies, highlights the Core 4 and introduces the AI Measurement Framework, and offers a practical pl
Unpacking METR’s findings: Does AI slow developers down?
In this episode of the Engineering Enablement podcast, host Abi Noda is joined by Quentin Anthony, Head of Model Training at Zyphra and a contributor at EleutherAI. Quentin participated in METR’s recent study on AI coding tools, which revealed that developers often slowed down when using AI—despite feeling more productive. He and Abi unpack the unexpected results of the study, which tasks AI tools
CarGurus’ journey building a developer portal and increasing AI adoption
In this episode, Abi Noda talks with Frank Fodera, Director of Engineering for Developer Experience at CarGurus. Frank shares the story behind CarGurus’ transition from a monolithic architecture to microservices, and how that journey led to the creation of their internal developer portal, Showroom. He outlines the five pillars of the IDP, how it integrates with infrastructure, and why they chose t
Snowflake’s playbook for operational excellence
In this episode, Abi Noda speaks with Gilad Turbahn, Head of Developer Productivity, and Amy Yuan, Director of Engineering at Snowflake, about how their team builds and sustains operational excellence. They break down the practices and principles that guide their work—from creating two-way communication channels to treating engineers as customers. The conversation explores how Snowflake fosters tr
The biggest obstacles preventing GenAI adoption — and how to overcome them
In this episode, Abi Noda speaks with DX CTO Laura Tacho about the real obstacles holding back AI adoption in engineering teams. They discuss why technical challenges are rarely the blocker, and how fear, unclear expectations, and inflated hype can stall progress. Laura shares practical strategies for driving adoption, including how to model usage from the top down, build momentum through champion
DORA’s latest research on AI impact
In this episode, Abi Noda speaks with Derek DeBellis, lead researcher at Google’s DORA team, about their latest report on generative AI’s impact on software productivity.They dive into how the survey was built, what it reveals about developer time and “flow,” and the surprising gap between individual and team outcomes. Derek also shares practical advice for leaders on measuring AI impact and align
Setting targets for developer productivity metrics
In this episode, Abi Noda is joined by Laura Tacho, CTO at DX, engineering leadership coach, and creator of the Core 4 framework. They explore how engineering organizations can avoid common pitfalls when adopting metrics frameworks like SPACE, DORA, and Core 4.Laura shares a practical guide to getting started with Core 4—beginning with controllable input metrics that teams can actually influence.
The AI adoption playbook: Lessons from Microsoft's internal strategy
Brian Houck from Microsoft returns to discuss effective strategies for driving AI adoption among software development teams. Brian shares his insights into why the immense hype around AI often serves as a barrier rather than a facilitator for adoption, citing skepticism and inflated expectations among developers. He highlights the most effective approaches, including leadership advocacy, structure
Gene Kim on developer experience and AI engineering
In this episode, we’re joined by author and researcher Gene Kim for a wide-ranging conversation on the evolution of DevOps, developer experience, and the systems thinking behind organizational performance. Gene shares insights from his latest work on socio-technical systems, the role of developer platforms, and how AI is reshaping the shape of engineering teams. We also explore the coordination ch
Getting Airbnb’s Platform team to drive more impact: Reorganizing, defining strategy, and metrics
In this episode, Airbnb Developer Productivity leader Anna Sulkina shares the story of how her team transformed itself and became more impactful within the organization. She starts by describing how the team previously operated, where teams were delivering but felt they needed more clarity and alignment across teams. Then, the conversation digs into the key changes they made, including reorganizin
You have developer productivity metrics. Now what?
Many teams struggle to use developer productivity data effectively because they don’t know how to use it to decide what to do next. We know that data is here to help us improve, but how do you know where to look? And even then, what do you actually do to put the wheels of change in motion? Listen to this conversation with Abi Noda and Laura Tacho (CEO and CTO at DX) about data-driven management a
Leveraging sentiment data, driving org-wide action, and executive engagement
In this episode, David Betts, leader of Twilio’s developer platform team, shares how Twilio leverages developer sentiment data to drive platform engineering initiatives, optimize Kubernetes adoption, and demonstrate ROI for leadership. David details Twilio’s journey from traditional metrics to sentiment-driven insights, the innovative tools his teams have built to streamline CI/CD workflows, and t
Rethinking developer experience at T-Mobile: DevEx vs devprod, exec buy-in, and developer self-service
Chris Chandler is a Senior Member of the Technical Staff for Developer Productivity at T-Mobile. Chris has led several major initiatives to improve developer experience including their internal developer portal, Starter Kits (a patented developer platform that predates Backstage), and Workforce Transformation Bootcamps for onboarding developers faster.Mentions and links:Follow Chris on LinkedInMea
DX Core 4: 2024 benchmarks
In this episode, Abi and Laura dive into the 2024 DX Core 4 benchmarks, sharing insights across data from 500+ companies. They discuss what these benchmarks mean for engineering leaders, how to interpret key metrics like the Developer Experience Index, and offer advice on how to best use benchmarking data in your organization. Mentions and Links:DX core 4 benchmarksMeasuring developer productivity
DX Core 4: Framework overview, key design principles, and practical applications
In this episode, Abi and Laura introduce the DX Core 4, a new framework designed to simplify how organizations measure developer productivity. They discuss the evolution of productivity metrics, comparing Core 4 with frameworks like DORA, SPACE, and DevEx, and emphasize its focus on speed, effectiveness, quality, and impact. They explore why each metric was chosen, the importance of balancing prod
SPACE framework, PRs per engineer, AI research
In this episode, Brian Houck, Applied Scientist, Developer Productivity at Microsoft, covers SPACE, DORA, and some specific metrics the developer productivity research team is finding useful. The conversation starts by comparing DORA and SPACE. Brian explains why activity metrics were included in the SPACE framework, then dives into one metric in particular: pull request throughput. Brian also des
CTO buy-in, measuring sentiment, and customer focus
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In this episode, Snowflake’s Gilad Turbahn, Head of Developer Productivity, and Amy Yuan, Director of Engineering, dive into how they elevated developer productivity to a top company priority. They discuss the pivotal role of Snowflake’s CTO, who personally invested over half his time to guide the initiative, and how leadership's hands-on involvement secu
Platform team challenges, realigning on DevEx, and change management
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In this episode, Emanuel Mueller Ramos, Head of Developer Experience at Skyscanner, discusses the evolution of his team as they transitioned from focusing on frameworks and middleware to becoming a customer-centric, impact-driven organization. Emanuel details the strategies he used to gain stakeholder buy-in, why it's crucial to rethink traditional produc
Exploring Developer Productivity with AI: Insights from Airbnb, GitHub, and Jumio
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In this week's episode, Abi is joined by industry leaders Idan Gazit from GitHub, Anna Sulkina from Airbnb, and Alix Melchy from Jumio. Together, they discuss the impact of GenAI tools on developer productivity, exploring challenges in measurement and enhancement. They delve into AI's evolving role in engineering, from overcoming friction points to explor
How SiriusXM revamped their platform and developer experience | Jared Wolinsky
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In this week's episode, Abi welcomes Jared Wolinsky, Vice President of Platform Engineering at SiriusXM, to delve into the inner workings of platform engineering at SiriusXM. Jared sheds light on their innovative approach to prioritizing projects, emphasizing alignment with overarching business goals. They explore how these strategies boost developer spee
Developer Experience at American Express | Michelle Swartz (American Express)
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In this episode, Michelle Swartz, Vice president of Developer Enablement American Express, shares insights on improving developer experience. She discusses the creation of an onboarding bootcamp and the development of the AmEx Way Library for better knowledge management. Michelle explains how AmEx balances standardization and flexibility with the concept
DORA, SPACE, and DevEx: Choosing the right framework | Laura Tacho + Abi Noda
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This week’s episode is a recording from a recent event hosted by Abi Noda (CEO of DX) and Laura Tacho (CTO at DX). The episode begins with an overview of the DORA, SPACE, and DevEx frameworks, including where they overlap and common misconceptions about each. Laura and Abi discuss the advantages and drawbacks of each framework, then discuss how to choose
The science behind DORA | Derek DeBellis (Google)
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In this week's episode, we welcome Derek DeBellis, lead researcher on Google's DORA team, for a deep dive into the science and methodology behind DORA's research. We explore Derek's background, his role at Google, and how DORA intersects with other research disciplines. Derek takes us through DORA's research process step by step, from defining outcomes an
How Slack fully automates deploys and anomaly detection with Z-scores | Sean Mcllroy (Slack)
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This week we’re joined by Sean Mcllroy from Slack’s Release Engineering team to learn about how they’ve fully automated their deployment process. This conversation covers Slack’s original release process, key changes Sean’s team has made, and the latest challenges they’re working on today. Mentions and links:Read Sean’s blog post, The Scary Thing About De
What’s up with internal developer portals? | Chris Westerhold (Thoughtworks)
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This week’s episode is the recording of a live conversation between Abi and Chris Westerhold (Thoughtworks Head of Developer Experience). This conversation is useful for anyone early in their journey with developer portals or platforms: Abi and Chris discuss common approaches to solving these problems, pitfalls to avoid, building vs. buying, and more. Men
10 years of driving developer productivity at Yelp | Kent Wills (Yelp)
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On this week's episode, Abi interviews Kent Wills, Director of Engineering Effectiveness at Yelp. He shares insights into the evolution of their developer productivity efforts over the past decade. From tackling challenges with their monolithic architecture to scaling productivity initiatives for over 1,300 developers. Kent also touches on his exper
How “instructional engineers” improve developer onboarding at Splunk | Gail Carmichael (Splunk)
This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the
Bootstrapping a developer portal | Adam Rogal (DoorDash)
In this episode we’re joined by Adam Rogal, who leads Developer Productivity and Platform at DoorDash. Adam describes DoorDash’s journey with their internal developer portal, and gives advice for other teams looking to follow a similar path. Adam also describes how his team delivered value quickly and drove adoption for their developer platform.Discussion points:(1:47) Why DoorDash explored imple
A deep-dive on the Thoughtworks Tech Radar | Rebecca Parsons, Camilla Crispim, Erik Dörnenburg (Thoughtworks)
In this episode, Abi has a fascinating conversation with Rebecca Parsons, ThoughtWorks's CTO, Camilla Crispim, and Erik Dörnenburg on the ThoughtWorks Tech Radar. The trio begins with an overview of Tech Radar and its history before delving into the intricate process of creating each report involving multiple teams and stakeholders. The conversation concludes with a focus on the evolution of Tech
Measuring and rolling out AI coding assistants | Eirini Kalliamvakou (GitHub)
This week's guest is Eirini Kalliamvakou, a staff researcher at GitHub focused on AI and developer experience. Eirini sits at the forefront of research into GitHub Copilot. Abi and Eirini discuss recent research on how AI coding assistance impacts developer productivity. They talk about how leaders should build business cases for AI tools. They also preview what's to come with AI tools and implica
Measuring developer productivity at Airbnb | Christopher Sanson (Airbnb)
Christopher Sanson is a product manager at Airbnb who is dedicated to enhancing developer productivity and tooling. Today, we learn more about Airbnb's developer productivity team and how various teams use metrics, both within and outside the organization. From there, we dive even deeper into their measurement journey, highlighting their implementation of DORA metrics and the challenges they overc
Leading a DevEx team through transformation | Ana Petkovska (Nexthink)
In this episode, Abi speaks with Ana Petkovska, who is currently leading the developer experience team at Nexthink. Ana takes us through her journey of leading a DevOps team that underwent multiple transformations. She explains how her team went from being a DevOps team to EngProd and eventually DevEx. Ana elaborates on her team's challenges and the reasons behind the shift in focus. She also shar
How LinkedIn defines and tracks key developer productivity metrics | Grant Jenks (LinkedIn)
In this episode, Abi chats with Grant Jenks, Senior Staff SWE, Engineering Insights @ LinkedIn. They dive into LinkedIn's developer insights platform, iHub, and its backstory. The conversation covers qualitative versus quantitative metrics, sharing concerns about these terms and exploring their correlation. The episode wraps up with technical topics like winsorized means, thoughts on composite sco
Building an internal developer platform at CVS Health | Jim Beyers (CVS Health)
This week's episode is with Jim Beyers, VP of Engineering Enablement at CVS Health. Jim joined CVS a year ago to lead an effort to build an internal developer platform. Abi and Jim discuss how Jim joined CVS to build an internal developer platform, what brought him to the job, and how the developer experience fits into the broader transformation goals of CVS. Additionally, this episode covers buil
The Platform PM role at Spotify | Nils Loodin (Spotify)
This week we spoke with Nils Loodin, Platform Product Manager at Spotify. Nils describes how his role in platform product management works, including unique challenges, approaches, and career considerations. Nils also discusses some of the recent changes within Spotify's platform organization, including shifting teams from tech-centric to journey-centric. Discussion points:(1:30) How Nils came int
Evolving platform and enablement at Thomson Reuters | Justin Wright, Matthew Dimich (Thomson Reuters)
This week we’re joined by Justin Wright and Matthew Dimich, who lead Platform Engineering and Engineering Enablement at Thomson Reuters. Justin and Matt give an inside look at how they’ve evolved their organization’s structure and approach over the past 8 years. Discussion points: (1:03) Founding the platform team(5:49) The current organizational structure(9:00) Key initiatives the platform organi
Key findings from the 2023 State of Devops Report | Nathen Harvey (DORA at Google)
This week’s episode dives into the DORA research program and this year’s State of DevOps Report. Nathen Harvey, who leads DORA at Google, shares the key findings from the research and what’s changed since previous reports. Discussion points:(1:10) What DORA focuses on(2:17) Where the DORA metrics fit (4:35) Introduction to user-centric software development(8:05) Impact of user-centricity on softwa
Atlassian’s journey with developer experience | Preeti Kota (Atlassian)
This week we’re joined by Preeti Kota, the Head of Engineering for Compass at Atlassian. Preeti walks us through Atlassian’s journey with developer experience: including how they measure DevEx, and how they drive improvements through efforts at both the organization and team levels. Preeti also talks about how this journey has led to the development of Atlassian’s newly released internal developer
Shopify’s developer happiness survey | Mark Côté (Shopify)
This week we’re joined by Mark Côté, who leads the Developer Infrastructure organization at Shopify, to learn about their developer survey program. Mark shares what went into designing and running the survey, what they’ve done to drive participation rates higher, and how they interpret their data. Mentions and links:Follow Mark on LinkedInRead Shopify’s engineering blogDiscussion points:(1:32) Sta
Leading platform engineering at Trivago | Thomas Khalil (Trivago)
Thomas Khalil, Head of Platform and SRE at Trivago, describes how the teams reporting into him are structured, the tactics they’re using to increase awareness of their work, and how they demonstrate their impact. Discussion points: (1:17) The pillars of the Central Platform organization(2:18) The organization’s focus on time to market and efficiency(3:09) The differences in developer experience be
Enabling teams to drive their own productivity improvements | Jenny McClain (Toast)
This week’s guest is Jenny McClain, who leads R&D Team Enablement at Toast. Jenny’s team focuses on enabling individual teams at Toast to drive their own productivity improvements, and this conversation dives into how they tackle this problem. Discussion points: (1:19) How the R&D Enablement team works(2:50) Why the team was formed(4:31) The types of work the team focuses on(7:31) Identify
How Google measures developer productivity | Ciera Jaspan, Collin Green (Google)
This week we’re joined by Ciera Jaspan and Collin Green, who lead the Engineering Productivity Research team at Google. Ciera and Collin have written several papers from studies they’ve conducted, and this discussion covers the insights from their research as well as their work more broadly at Google. Discussion points:(1:19) About the Engineering Productivity Research team(3:57) How the team inte
A customer service approach to improving DevEx | Jason Kennedy (One Medical)
This week we’re joined by Jason Kennedy, Senior Engineering Manager of Developer Experience at One Medical. Jason’s team takes a uniquely customer-driven approach to improving the developer experience, and in this episode he describes their philosophy and how it works in practice. Jason explains how they shadow developers, how they run surveys, and more. Discussion points:(1:02) Renaming from Engi
Behind the scenes with Extend’s developer experience team | Matthew Schrepel and Luke Patterson (Extend)
Matthew and Luke lead Extend’s Developer Experience team, a team that has approached their work in a way that is more forward-thinking than most. In this episode, they cover how they deliver impact at multiple levels of the organization, their journey with productivity metrics, and how they’ve made DevEx a C-level concern. Discussion points:(1:40) How the DevEx team started and where it fits at Ex
Platform teams vs enabling teams | Manuel Pais (Team Topologies)
Manuel Pais delves into one of the concepts covered in his book “Team Topologies”: platform and enabling work. Manuel shares how he views the strategy behind when and how to invest in platform or enabling work. This conversation also goes into each type of work in more detail, covering topics such as measuring cognitive load and where platform engineering may be heading in the future. (2:13) How e
A close look at Peloton’s developer experience survey | Thansha Sadacharam (Peloton)
Thansha Sadacharam, who leads Tech Learning and Insights at Peloton walks us through the journey of building the company’s developer experience survey. She shares what went into the survey’s design, rollout, and maintenance, as well as the different teams involved.Discussion points: (1:19) Where the idea for running a developer survey originated(6:36) Advice for other leaders getting buy-in for th
A better way to measure developer productivity | A special episode with Laura Tacho and Abi Noda
In this episode, Abi is interviewed by Laura Tacho about the new paper he co-authored with Dr. Nicole Forsgren, Dr. Margaret-Anne Storey, and Dr. Michaela Greiler. Abi and Laura discuss the pitfalls of some of the common metrics organizations use, and how the new paper builds on prior frameworks such as DORA and SPACE to offer a new approach to measuring and improving developer productivity. Discu
The developer experience of building a database | Tara Hernandez (MongoDB, Google)
Tara Hernandez, the VP of Developer Productivity at MongoDB, joins the podcast to give an inside look at what the developer experience looks like at an organization that develops a database. Here, Tara shares what it looks like to develop, test, and release changes at MongoDB, while also providing insight into how the company invests in developer productivity more broadly. Discussion points: (0:57
How teams use productivity metrics at LinkedIn | Max Kanat-Alexander (LinkedIn, Google)
Max Kanat-Alexander, the Tech Lead for the Developer Productivity and Insights Team at LinkedIn, shares an inside look at LinkedIn’s metrics platform and how teams across the organization use it. Discussion points: (1:31) Why Max shares how his team is measuring productivity(3:20) Why some teams use metrics and some don’t (6:03) The types of metrics Max’s team focuses on(12:59) The role of TPMs(17
Inside Etsy’s multi-year DevEx initiative | Mike Fisher (Etsy, PayPal)
Mike Fisher, the former CTO at Etsy, spearheaded a multi-year developer experience initiative aimed at improving developer happiness and efficiency during his time at Etsy. Here, he shares the story of that initiative, including the pillars of the program and the investment that went into it. Towards the end of the conversation, Mike also shares his perspective on measuring developer productivity.
Implementing a developer portal | Karl Haworth (American Airlines)
Karl’s team at American Airlines were early adopters of Backstage, and in this episode he shares their journey of implementing and rolling out a developer portal. He also describes two of the extensions his team has built for their portal. Discussion points:(1:24) Where the idea of building a developer portal came from(7:24) What the developer experience looked like before the portal (10:41) Initi
Bringing the product management discipline to platform teams | Russ Nealis (Plaid)
As product lead, Russ Nealis has been focused on introducing the discipline of product management in the Developer Foundations organization. This episode discusses the reasons why PMs are currently uncommon in platform organizations, examples of when having a PM has been helpful, and more. Discussion points:(1:23) Russ’s role at Plaid (2:49) Why platform product managers are uncommon(3:28) Backgro
Intercom’s approach to a great on-call experience | Brian Scanlan (Intercom)
In this deep-dive episode, Brian Scanlan, Principal Systems Engineer at Intercom, describes how the company’s on-call process works. He explains how the process started and key changes they’ve made over the years, including a new volunteer model, changes to compensation, and more.Discussion points:(1:28) How on-call started at Intercom(10:11) Brian’s background and interest in being on-call(14:06)
How Instagram Reels manages reliability | Jack Li (Instagram, Shopify)
Jack Li explains how his production engineering team rolled out a new incident review process, how they’ve made the case for investing in reliability, and specific tools his team has built to improve reliability.—Discussion points:(1:25) How Jack became interested in reliability (3:24) Where the Instagram Reels team fits into the broader organization(4:05) What Jack’s team focuses on(4:55) The rol
A masterclass on DORA – research program, common pitfalls, and future direction | Nathen Harvey (Google)
Nathen Harvey, who leads DORA at Google, explains what DORA is, how it has evolved in recent years, the common challenges companies face as they adopt DORA metrics, and where the program may be heading in the future.—Discussion points:(1:48) What DORA is today and how it exists within Google(3:37) The vision for Google and DORA coming together(5:20) How the DORA research program works(7:53) Who pa
An inside look at the SPACE framework | Dr. Margaret-Anne Storey (co-author, SPACE)
This week's guest is Dr. Margaret-Anne Storey, who goes by the name Peggy. Peggy is a professor of Computer Science at the University of Victoria, the Chief Scientist at DX, and co-author of the SPACE Framework, which is the topic of focus in this episode. Today’s conversation discusses what the SPACE framework is and what went into developing the metrics and categories. Peggy also shares where sh
Spotify’s failed #SquadGoals | Jeremiah Lee (Spotify, Stripe)
This week’s guest is Jeremiah Lee, who was previously a manager at Stripe and product manager at Spotify. This conversation focuses on org structure, and specifically Jeremiah’s experience with the popular squad model from Spotify. Jeremiah provides the backstory on where the model came from, what parts of the model were a challenge, and advice for leaders either already adopting the model or cons
How much to invest in platform work | Jean-Michel Lemieux (Shopify, Atlassian)
Jean-Michel Lemieux, former CTO of Shopify and VP of Engineering at Atlassian, explains how to advocate for investing in platform work, which projects to fund, and what distinguishes a great platform leader. —Discussion points:(1:38) Jean-Michel’s definition of platform work (6:44) Why reliability, performance, and stability do fall within platform work (7:24) The consequences of lacking a product
Principles for driving adoption and platform team growth | Jonathan Biddle (Wayfair)
Jonathan Biddle, Director of Engineering Effectiveness at Wayfair, shares the story of how his team found repeat success and subsequently grew in size and scope. He shares lessons they’ve borrowed from startups, including understanding the adoption curve and knowing your core users, and offers advice for other platform teams looking to move to the next stage. —Discussion points:(01:15) How Jonatha
Leading infrastructure change at scale | Ian White (DAT)
Ian White, Director of Platform Engineering at DAT, joined the company to scale their Kubernetes-based cloud infrastructure, which has come under stress as their business has grown over the past couple years. Here he shares how he partnered with developers to learn about their challenges, how we conveyed a vision for how the company needed to evolve, and how he’s been working with development team
Positioning platform work in a down market | Brian Guthrie (Orgspace, Meetup)
Brian Guthrie, co-founder and CTO at Orgspace and former VP of Engineering at Meetup, has the unique experience of having previously decommissioned his Platform team. In this episode, Brian talks about that story openly, and shares advice for Platform teams to make sure they’re well positioned within their organizations. Discussion points:Brian’s background and story at Meetup - [00:02:20]Brian’s
A deep-dive on real-time feedback and personalized surveys | Max Kanat-Alexander, Or Michael Berlowitz (LinkedIn)
Max Kanat-Alexander and Or Michael Berlowitz (Berlo), share how they gather both periodic and real-time feedback from developers.Discussion points:Overview of the listening channels used by Max and Berlo’s team - [00:00:58]Origin story of the Developer Engagement and Insights team - [00:02:49]Perspectives on volume metrics - [00:05:00]How the periodic surveys work - [00:08:51]Investment required t
How to define your team's scope and charter | Mark Côté (Shopify)
Mark Côté, Director of Engineering of Developer Infrastructure at Shopify, explains an exercise the Infrastructure group went through to define their boundaries of work. He shares their areas of focus, the team’s guiding principles, how they use their developer happiness survey to decide what to prioritize, and more. —Discussion points: (0:48) Mark's background(1:43) How the Developer Acceleration
Dropbox's journey with developer productivity metrics | Utsav Shah (Vanta, Dropbox)
Utsav Shah, who leads Platform at Vanta and previously led Developer Effectiveness at Dropbox, shares the story of Dropbox’s journey with measuring developer productivity. Utsav discusses what he learned about both system and survey-based measures, his opinion on the usefulness of common Git metrics, and more.
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