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What The Pluck?

What The Pluck?

Jamie Long & Harriet Thacker 105 episodes Latest Jun 1, 2026

This is What The Pluck? The podcast where we discuss life in the beauty industry, the highs, the lows and everything in between. So pour yourself a drink and get ready to have a giggle with us.

Episodes

Home Salon or High Street Salon? A Beauticians Perspective (EP.104) Jun 1, 2026 1686 Send us a messageIn this episode, we’re talking about the working from home in the beauty industry and why we have chosen to keep our salons. We discuss:- How COVID contributed to the decline of many high street salons- Why Harriet has no desire to work from home- Whether moving from a high street salon to a home-based salon should be seen as a setback- Jamie’s personal experience of running a bus
The Emotional Side of Working in the Beauty Industry (EP.103) May 18, 2026 1713 Send us a messageIn this episode, we’re talking about the side of the beauty industry nobody really speaks about — being your clients’ unofficial therapist.We discuss:- Heart to hearts with our clients- The emotional pressure of always listening and supporting others- How draining beauty jobs can be mentally, not just physically- Creating a safe space for clients to discuss their issues- The thing
We Didn't Quit! | We Hosted The Brow Awards & Talk Controversial Opinions (EP.102) May 4, 2026 1440 Send us a messageWE'RE BACK!... and we've levelled up! Coming at you from a brand new set!Welcome to a brand new era of What The Pluck!In this episode, we're catching you up on everything you've missed since we've been gone! Including...- Harriets House Renovations - The behind the scenes antics from our time at the Brow Awards - Controversial Opinions - And... Coachella?G
Ep 101 - Brow Spa x Harrods, The Industry Announcement You’ve Been Waiting For Feb 3, 2026 2536 Send us a messageThis episode has been a long time coming.In episode 101, we sat down with Lisa from Brow Spa and for the first time ever, she shared a huge announcement that we had to keep under wraps… until now.Lisa is officially launching Brow Spa in H Beauty (Harrods) a massive milestone not just for her brand, but for the brow industry as a whole.In this conversation, we talk about:What it re
THE 100th EPISODE Ft: The Mamma Pluckers Dec 8, 2025 3295 Send us a messageIt’s finally here, Pluckers… EPISODE 100.One hundred episodes of chaos, belly laughs, over-sharing, trauma dumps, beauty industry gossip, and you lot riding every wave with us, so for this milestone, we had to bring back the only guests iconic enough to handle it.The Mamma Pluckers are BACK.And this time… they’re in charge.We kick things off with The Mamma Plucker Hot Seat™, where
Gatekeeping vs Oversharing: Is It Ruining Creativity? Dec 1, 2025 2792 Send us a messageThe beauty industry used to keep EVERYTHING a secret…Now it feels like everyone is sharing EVERY trick, technique, and treatment online - and the whole industry is starting to look the same.In today’s episode, we’re diving into one of the most controversial topics in beauty right now: Gatekeeping vs Oversharing.Is oversharing killing creativity?Is gatekeeping selfish or smart?Are
New Year, New Treatments? Nov 24, 2025 1883 Send us a messageJanuary hits the beauty industry different. The clients are broke, the treatments are broken, and everyone suddenly wants a “new year, new me” transformation… on a budget.In this episode, we’re diving into the truth about January in beauty — the trends that ALWAYS pop off, the red flags to avoid, and how to glide through the slow season without losing your mind (or slashing your p
When Passion Becomes Pressure Nov 17, 2025 2937 Send us a messageYou started in beauty because you loved it — the creativity, the clients, the transformations, the buzz. But somewhere between the back-to-back appointments, the DMs, the perfection pressure, and the comparison trap… the joy got quieter. And the pressure got louder.In this episode, Jamie & Harriet dive into the moment your passion starts to feel like a problem — and what to do
The Beauty Industry’s Villain Era Nov 10, 2025 2280 Send us a messageIt’s official, we’ve entered our villain era 💅In this episode, Jamie and Harriet are unpacking the phrase that’s taken over the beauty world what does it actually mean to embrace your villain era as a salon owner, educator, or beauty pro?Is it about finally saying “no” to clients who drain your energy?Is it calling out industry nonsense without being branded “difficult”?Or are we
Level Up Your Brow Game Nov 3, 2025 2315 Send us a messageThis week, we’re joined by the incredible Fiona, founder of Brow Game UK - the brow queen behind one of the UK’s most in-demand brands (and the artist trusted by celebs 👀).We dive into everything from building a beauty brand from scratch, staying confident in a competitive industry, and what it really takes to turn passion into a powerhouse business. Expect honesty, laughs, and a
Christmas Chaos: Salon Survival Guide Oct 27, 2025 2866 Send us a messageIt’s the most wonderful (and let’s be honest… chaotic) time of the year! In this festive episode, Jamie and Harriet dive into everything you need to survive and thrive during the Christmas rush.From prepping your salon and managing client madness to boosting retail sales, keeping team morale high, and making the most of Black Friday deals  we’re sharing all the tips to help you gl
The Power of a Good Booking System, with Booksy’s Elliot Oct 20, 2025 2075 Send us a messageLet’s be honest - no one got into the beauty industry because they love admin 😅 But if you’re still juggling DMs, missed calls, and paper diaries, this episode might just change your life (and your stress levels).This week, Jamie and Harriet sit down with Elliot from Booksy to talk all things booking systems - and why getting organised behind the scenes can be the game-changer you

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