The Modern People Leader: Forward-Thinking HR
The Modern People Leader: Forward-Thinking HR features interviews with CHROs, Chief People Officers, and other work experts. They share what's working, what's not, and how they've gotten to where they're at in their careers.
Episodes
338 - How Edward Jones Builds Inclusion into Everyday Business Decisions
Vanessa Okwuraiwe, Head of Inclusion & Accessibility, joined us on The Modern People Leader. We talked about how inclusion work has moved deeper into the business, why purpose matters at Edward Jones, and how human judgment, client trust, accessibility, and AI are shaping the future of financial services.---- Sponsor Links:🔗 Schedule a consultation with Manifest🔗 Request a demo of Shapes🔗 Exp
337 - Who benefits from AI gains? (Andy Doyle, Chief People & Agent Officer at Kantar)
Andy Doyle, Chief People & Agent Officer at Kantar, joined us on The Modern People Leader. We talked about Kantar’s agentic HR transformation, why the future workforce will be a mix of humans and agents, and the four dimensions of AI we should be looking at when we think about who benefits from the AI gains.---- Sponsor Links:🔗 Explore the 2026 Deloitte Human Capital Trends Report🔗 Schedule
Build - Onboarding, L&D, & building in the AI era
Luca Oake and Jessica Zwaan joined us on The Modern People Leader. We talked about building scalable L&D, why onboarding should be outcomes-focused instead of input-focused, and how AI, strong project runways, iteration, and builder mindsets can help people teams move faster.---- Sponsor Links:🔗 Request a demo of Shapes🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about Beqom at be
335 - Why This CEO Says High Output Management No Longer Works in the AI Era
Dan Mishin, Founder & CEO of Manifest OS, joined us on The Modern People Leader. We talked about how Manifest is rebuilding immigration law for the AI era, why talent strategy now requires faster, more creative support for global employees, and how AI-native companies are changing management, engineering teams, vendor strategy, and the war for 10X talent.---- Sponsor Links:🔗 Schedule a consul
334 - The Change Episode: Laura McGann (Chief People Officer, Prosci)
Laura McGann joined us on The Modern People Leader. We talked about why change management no longer feels like the right term, how the ADKAR framework helps people name where they are stuck, and what leaders need to do as AI, velocity, overwhelm, and constant change reshape work.---- Sponsor Links:🔗 Request a demo of Shapes🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Explore the 2026 Deloitte H
333 - Vercel's 2-Week Review Cycle & Flight Risk Tool: Olivia Williams (Head of HR, Vercel)
Olivia Williams joined us on The Modern People Leader. We talked about how Vercel shortened its performance review cycle from 11 weeks to two weeks and how they built a 15-factor flight risk tool to retain top talent.---- Sponsor Links:🔗 Request a demo of ShapesMPL Links:🔗 Go sign up for MPL Build.---- (12:25) Why Vercel Rethought Its Performance Review Cycle(13:35) Realizing Vercel Was Spending
332 - Deciding what to keep & what to kill as your company scales: Conor Sweeney, VP, Head of People & Talent, Form Health
Conor Sweeney joined us on The Modern People Leader. We talked about what it's looked like to scale culture while doubling in size every year for three years straight.---- Sponsor Links:🔗 Schedule a consultation with Manifest🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Explore the 2026 Deloitte Human Capital Trends ReportMPL Links:🔗Go sign up for MPL Build.---- (12:05) Lessons From Jessica
331 - Designing the org of the future: Alexis Fink (Advisor at OpenAI & Workvivo)
Alexis Fink joined us on The Modern People Leader. We talked about how AI is changing work, why org design needs to move beyond boxes and lines, and how curiosity, influence, courage, and better systems thinking can help people leaders design for the future.---- Sponsor Links:🔗 Schedule a consultation with Manifest🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about SixFiftyMPL Links:🔗G
330 - A career in pivots: Dean Carter on purpose, play, and taking big swings
Dean Carter (Best-Selling Author, 4x CHRO, & CEO of Instill) joined us on The Modern People Leader. We talked about the career pivots that shaped his life, what Patagonia taught him about purpose and play, and why trusting your gut, taking big swings, and doing the right thing can lead you somewhere better than the plan you originally had.---- Sponsor Links:🔗 Explore the 2026 Deloitte Human
329 - Why Match is tripling down on Gen Z talent: D.V. Williams (Chief People Officer, Match Group)
D.V. Williams, Chief People Officer from Match Group joined us on The Modern People Leader. We talked about why Match is betting on Gen Z talent, how skills are replacing titles as the new currency of work, and how Match is thinking about flexible mentorship and early-career programs.---- Sponsor Links:🔗 Learn more about Beqom at beqom.com/mpl🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:
328 - Christy Lake (CAO, Twilio) on designing for a future nobody can see
Christy Lake, Chief Administrative Officer at Twilio, joined us on The Modern People Leader. We talked about how AI is changing work, why skills, governance, and human judgment matter more than ever, and how Twilio is thinking about remote-first work, employee experience, and curiosity in the AI era.---- Sponsor Links:🔗 Learn more about SixFifty🔗 Explore the 2026 Deloitte Human Capital Trends Re
327 - Putting AI agents on the org chart: Becks Port (Chief People Officer, Okta)
Becks Port, Chief People Officer at Okta, joined us on The Modern People Leader. We talked about why AI agents should be treated like digital coworkers, how Okta is thinking about agents on the org chart, and what the future of HR, career development, security, and team design could look like as humans work alongside machines.---- Sponsor Links:🔗 Learn more about Beqom at beqom.com/mpl🔗 Learn mor
326 - Never let an LLM do the math on comp. Do this instead.
Clare Bonham (Chief Product Officer) and Sébastien Baehni (CTO) from beqom joined us on The Modern People Leader. We talked about how managers can make better pay and performance decisions, why AI should support but not replace human judgment, and what intentional AI looks like in compensation.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode326 Sponsor Links:🔗
325 - The M&A Field Guide for CPOs: Heather Dunn (Chief People Officer, Brex)
Heather Dunn, Chief People Officer at Brex, joined us on The Modern People Leader. We talked about Brex’s rapid acquisition by Capital One and how Heather led through diligence, communication, and integration.---- Sponsor Links:🔗 Explore the 2026 Deloitte Human Capital Trends Report🔗 Learn more about SixFiftyMPL Links:🔗 Go sign up for MPL Build.---- (20:45) Joining Brex During a Company Pivot(2
324 - The GRIT Performance Framework: Patsy Mangan (Chief People Officer, Scribd)
Patsy Mangan joined us on The Modern People Leader. We talked about Scribd Flex, why flexibility only works when it is paired with clarity and accountability, and why Scribd needed the GRIT Performance framework.---- Sponsor Links:🔗 Learn more about SixFifty🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about Beqom at beqom.com/mplMPL Links:🔗 Go sign up for MPL Build.---- (10:00) The P
323 - How ServiceNow's AI heat map answers "what does my job look like in 3 years": Brandon Roberts (SVP Talent Strategy & Workforce Transformation, ServiceNow)
Brandon Roberts, leader of Talent Strategy and Workforce Transformation at ServiceNow, joined us on The Modern People Leader. We talked about how ServiceNow is redesigning HR for the AI era, why every role needs to be mapped for AI impact, and more.---- Sponsor Links:🔗 Learn more about Tilt at hellotilt.com/mpl🔗Learn more about Beqom at beqom.com/mpl🔗. Explore the 2026 Deloitte Human Capital Tre
The 3 archetypes of the future people team & Jessica Zwaan's first 4 Months in New Role
Jessica Zwaan joined us on The Modern People Leader. We talked about her first four months at Leapsome, why HR needs to operate more like a product team, and how AI agents, forward-deployed engineers, and flexible HR systems could reshape the future of people operations.---- Sponsor Links:🔗 Learn more about SixFiftyMPL Links:🔗 Go sign up for MPL Build.---- (11:40) Jessie’s 12-Week Sprint and the
321 - Molly Graham (WorkLife Podcast) on Why Everyone Just Became a Manager
Molly Graham, Host of WorkLife Podcast & Co-Founder of Glue Club and The Guild, joined us on The Modern People Leader. We talked about career emergence, why fear is slowing down AI adoption at work, and why the future of HR will depend on leaders who can create clarity, curiosity, accountability, and better management habits for both people and AI agents.---- Sponsor Links:🔗 Learn more about
320 - How Moxie's COO built an AI strategy for a people business: Kate Connor, COO, Moxie
Kate Connor, Chief Operating Officer at Moxie Communications Group, joined us on The Modern People Leader. We talked about how Moxie is adopting AI safely, why leaders should automate low-judgment work first, and how to embed AI into the culture without replacing human creativity, judgment, and relationships. ---- Sponsor Links:🔗 Learn more about SixFifty🔗 Learn more about Tilt at hellotilt.com/m
319 - The Psych Safety Playbook: Davida Lindsay-Bell (Chief People Officer, Hanna Andersson)
Davida Lindsay-Bell, Chief People Officer at Hanna Andersson, joined us on The Modern People Leader. We talked about why AI transformation needs to start with people, how Hanna Andersson operationalized psychological safety, and why trust, learning, and intelligent failure are the foundation for lasting change.---- Sponsor Links:🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about Beqom
318 - The #1 Place To Work in The World: Laura Fuentes (CHRO, Hilton)
Laura Fuentes, CHRO at Hilton, joined us on The Modern People Leader. We talked about Hilton’s hospitality mindset, why great leaders should operate like great hosts, and how Hilton scales culture, listening, recognition, and purpose across more than 500,000 team members.---- Sponsor Links:🔗 Learn more about Beqom at beqom.com/mpl🔗 Explore the 2026 Deloitte Human Capital Trends Report🔗 Learn mor
What Job Is Your Job Doing (Purpose and Work): Jessica Zwaan
Jessie Zwaan, author of Purpose and Work and Built for People, joined us on The Modern People Leader. We talked about why the old purpose-at-work narrative is breaking, how people relate to work through jobs, careers, and callings, and why HR leaders need to rethink how they build meaning into work.---- Sponsor Links:🔗 Learn more about Beqom at beqom.com/mpl🔗 Learn more about Tilt at hellotilt.co
316 - Doing things that don’t scale but actually matter: Daniel Bay, Chief People Officer at Underdog
Daniel Bay, Chief People Officer at Underdog, joined us on The Modern People Leader. We talked about why HR teams in hypergrowth should stop copying big-company playbooks, how Underdog invests deeply in manager coaching, and why impact matters more than activity.---- Sponsor Links:🔗 Explore the 2026 Deloitte Human Capital Trends ReportMPL Links:🔗 Go sign up for MPL Build.---- (13:32) The Miscon
6 M&As Later: What this CPO has Learned (Nichole Viviani, Chief People, Culture & Change Officer at Global Payments)
Nichole Viviani, Chief People, Culture and Change Officer at Global Payments, joined us on The Modern People Leader. We talked about why culture makes or breaks M&A, how Global Payments aligned 27,000 people through “goals before roles,” and why leaders need to over-communicate through uncertainty.---- Sponsor Links:🔗 Learn more about Intuit QuickBooks Workforce at QuickBooks.com/workforce🔗 L
314 - Building HR from Scratch: From Team of 3 to 40: Courtney Kolar (Chief People Officer, Neighborly)
Courtney Kolar, Chief People Officer at Neighborly, joined us on The Modern People Leader. We talked about how she helped build an HR function from a three-person team into a 40-person people organization and the People Services 2020 roadmap that created the foundation for scale.---- Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mplMPL Links:🔗 Go sign up for MPL Build.---- (03:20)
313 - The New Power Duo: CHRO + CTO (Sunaina Lobo, Chief People Officer, Omnissa)
Sunaina Lobo, Chief People Officer at Omnissa, joined us on The Modern People Leader. We talked about why the HR-IT partnership is becoming critical in the AI era, how Omnissa is approaching AI transformation with a small but mighty team, and what it takes to build an AI-first culture while maintaining trust and engagement.---- Sponsor Links:🔗 Learn more about Intuit QuickBooks Payroll at QuickBo
312 - How an Army General Mobilized a 30,000-Person Company to Build Talent from Within: Patricia Frost, Chief People & Places Officer, Seagate
Patricia Frost, Chief People and Places Officer at Seagate, joined us on The Modern People Leader. We talked about her military-to-CPO journey, how Seagate built Talent Link to unlock internal mobility, and what it looks like to democratize AI across a global workforce.---- Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Explore the 20
311 - How Mejuri Runs: Operating Model, Biz Reviews & Decision Velocity (Kate Railton, Chief People Officer at Mejuri)
Kate Railton, Chief People Officer at Mejuri, joined us on The Modern People Leader. We talked about how Mejuri transitioned from e-commerce into retail, why they've decided to flatten the organization, and the business review cadences and operating model that allow them to move faster.---- Sponsor Links:🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗 Go sign up for MPL Build.---- (0
310 - Rethinking the Manager Role & Career Growth (CPOs of Yelp, Zapier, & Time Doctor @ Running Remote)
Daniel moderated a live panel at Running Remote 2026 with Carmen Amara (Yelp), Brandon Sammut (Zapier), and Vinícius Coelho (Time Doctor) to discuss how AI is reshaping leadership, management, and career growth. ---- Sponsor Links:🔗 Learn more about Intuit QuickBooks Payroll at QuickBooks.com/workforce🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Explore the 2026 Deloitte Human Capital Tre
309 - Why AI Should Give Us Time Back, Not More Work: Ray'n Terry (Chief People Officer, MOO)
Ray'n Terry, Chief People Officer at MOO, joined us on The Modern People Leader to discuss why AI should create more space for humanity at work instead of simply increasing productivity. We talked about balancing business performance with employee wellbeing, rethinking performance management in an AI-powered world, and why leaders must intentionally help people reclaim time, creativity, and co
308 - Lean Into the White Space: Amy Reichanadter (Chief People Officer, Databricks)
Amy Reichanadter, Chief People Officer at Databricks, joined us on The Modern People Leader to discuss her upskilling journey throughout her career, creating consumer-grade employee experiences, and leading through rapid technological change. ---- Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl---- (07:28) Long-Term Career Growth and the Value of Staying Power(10:35) Why Continu
How Does AI Make Employees Feel? (What Medium's Data Says): Cameron Price, Head of People & Talent at Medium
Cameron Price, Head of People & Talent at Medium, joined us on The Modern People Leader to discuss how people teams can lead AI change management through trust, curiosity, and human-centered design. We talked about AI fluency, balancing innovation with authenticity, measuring employee sentiment around AI adoption, and why humans-first leadership matters more than ever. ---- Sponsor Links:🔗 Bo
306 - Breaking Down the HR-Finance Gap: Nir Leibovich (Intuit QuickBooks Workforce)
Nir Leibovich, Product Executive at QuickBooks Workforce, joined us on The Modern People Leader to discuss why HR and finance teams struggle when data lives in silos and how unified systems create better business decisions. Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode306---- Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Learn more about Ti
305 - HR Alone Can't Create High Performance: Amy Schwartz, Head of Global HR at Wiz
Amy Schwartz, Chief People Officer at Wiz, joined us on The Modern People Leader. We talked about why HR alone can't create a high-performance culture, why relationships and influence matter more than HR systems, and why "picking up the trash" - a leadership philosophy she picked up working in casinos - has stuck with her ever since.---- Sponsor Links:🔗 Learn more about Cloverleaf a
304 - What Actually Being People-First Looks Like: Laura Tomaino (Chief People Officer, Glooko)
Laura Tomaino, Chief People Officer at Glooko, joined us on The Modern People Leader. We talked about why “People-First” leadership feels harder in 2026 and what it actually looks like to live up to that today.---- Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗Go sign up for MPL Build.---- (08:51) Building HR from Scratch a
303 - Directed Innovation: How to Point AI at Something That Actually Matters (Jevan Lenox, Chief People Officer, Writer)
Jevan Lenox, Chief People Officer at Writer, joined us on The Modern People Leader. We talked about why AI adoption alone is not enough, how companies can use “directed innovation” to drive real business outcomes with AI, and what high performance looks like in the AI era.---- Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Explore the 2026 Deloitte Human Capital Trends Report🔗
302 - Are we ready for AI Coaching?
Kirsten Moorefield, Chief Strategy Officer & Co-Founder at Cloverleaf, Sarika Lamont, CPO at Vidyard, and Sarah Royer, Sr. Manager of People Ops at Nirvana Insurance, joined us on The Modern People Leader for a live discussion on AI coaching. We talked about what AI coaching actually means today, building these tools in-house versus buying, and why career growth will never be a perfect checkli
301 - There's No “Right Answer” Anymore in HR: Jevan Lenox (Chief People Officer, Writer) & Cara Brennan Allamano (Founder, People Tech Partners)
Cara Brennan Allamano (Founder of PeopleTech Partners and former Chief People Officer at Lattice) and Jevan Lenox (Chief People Officer at Writer) joined Stephen at Fix Healthcare Live. They talked about the growing pressure on HR leaders and why modern people leaders need to rethink how they operate in a rapidly changing world.---- Sponsor Links:🔗 Explore the 2026 Deloitte Human Capital Trends
300 - Supporting Parents: AVP of Global Benefits & Well-being at Merck + CEO of Wellthy
Lindsay Jurist-Rosner, Co-Founder and CEO of Wellthy, and Stephan Dolling, AVP of Global Benefits & Well-being at Merck, joined us on The Modern People Leader. We talked about the rising pressures facing working families and what companies can do to support their employees that are caregivers.---- Sponsor Links:🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about Intuit QuickBooks P
299 - AMA with Jessica Zwaan on Org Design & Metrics
Jessica Zwaan, VP People Strategy & Operations at Leapsome and author of Built For People, joined us for another MPL Build AMA. This time we talked about how to redesign your People team if you're running your team like a product team, why metrics like internal promotion retention matter more than traditional HR KPIs, and more.---- Sponsor Links:🔗 Explore the 2026 Deloitte Human Capital
298 - How to Stop Managing from Memory: Amin Palizban (Co-founder & CEO, Topicflow)
Amin Palizban, Co-Founder & CEO of TopicFlow, joined us on The Modern People Leader. We talked about why managers are at a breaking point, how AI is transforming performance management, and what it takes to build AI-native people products that actually support managers in real time.---- Get the AI for Performance Management Toolkit: https://modernpeopleleader.kit.com/aiforperformanceSponsor L
The Emotional Load of Today’s CPO (MPL Live Toronto): CPOs of Mejuri, 1Password, & TouchBistro
In this live episode of The Modern People Leader recorded in Toronto, the crew reflects on the evolving role of HR leaders amid rising AI pressure, shifting expectations, and increasing emotional load. They unpack real-time challenges around strategy clarity, leadership trust, and how people teams must adapt to stay effective in a rapidly changing world. Our guests for this episode:- Kate Railton,
296 - Rethinking How we Pay People: James Seechurn (Author of 'What Pay Costs’ & ‘Nothing Left to Take Away’
James Seechurn, Author of ‘What Pay Costs’ and ‘Nothing Left to Take Away’, joined us on The Modern People Leader.We talked about why traditional “pay for performance” systems often fail—both because individual performance is hard to measure in knowledge work and because incentives don’t actually drive better outcomes. We also explored a new definition of performance centered on innovation, and ho
295 - Workplace Dread, Gen Z, & Leaving Your "Heart Print": Claude Silver (Chief Heart Officer, VaynerX)
Claude Silver, Chief Heart Officer at VaynerX, joined us on The Modern People Leader. We talked about why workplace dread is increasing in today’s environment, what Claude has learned from Gen Z employees, and how leaders can leave their “heart print” on the people they work with.---- Sponsor Links:🔗 Learn more about Cloverleaf at cloverleaf.me/mpl🔗 Learn more about Tilt at hellotilt.com/mplMPL L
294 - AI Is Turning HR into Builders: Zachary Parris (AI x Talent @ Google)
Zachary Parris, who’s re-imagining talent development for the AI era at Google, joined us on The Modern People Leader. We talked about how AI is turning HR leaders into builders, why product thinking is replacing traditional HR programs, and how anyone can now create impactful tools without a technical background. ---- Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Learn mor
293 - How Sutter Health Reduced Attrition by 40% Across 60k Employees: Deborah Yount, CHRO at Sutter Health
Deborah Yount, CHRO at Sutter Health, joined us on The Modern People Leader to share her journey from finance to leading HR at one of the largest healthcare systems in the U.S. We discussed how Sutter reduced turnover by nearly 40%, built a culture of leadership accountability, and scaled employee experience and development across 60,000+ employees.---- Sponsor Links:🔗 Learn more about Tilt at he
292 - Why the CIO-CPO Duo Is a Force Multiplier for Companies
Eva Majercsik (Chief People Officer) and Trevor Schulze (CIO) at Genesys joined us on The Modern People Leader. We talked about how AI is reshaping how humans and machines work together, why CIO and CPO partnerships are more important than ever, and how to lead a human-centered AI transformation across the organization. ---- Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Lea
291 - HR Practitioner Turned Founder (On Thinking Like a CEO): Amit Rapaport (Co-Founder & CEO, Compete)
Amit Rapaport, Co-Founder & CEO of Compete, joined us on The Modern People Leader. We talked about why most HR metrics don’t matter to your CEO, how to think like a CEO when looking at workforce data, and more.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/5-hr-rulesSponsor Links:🔗 Book a conversation with Compete at compete.com/mplMPL Links:🔗 Go sign up for MPL
290 - Working for a Visionary Founder & The Great Talent Transfer: Beth Ley (Chief People Officer, Kendra Scott)
Beth Ley, Chief People Officer at Kendra Scott, joined us on The Modern People Leader. We talked about how to build the number one workplace for women, the “Great Talent Transfer” and Beth’s vision for internal talent mobility, and what it’s like to work with a visionary founder.---- Sponsor Links:🔗 Learn more about Wellthy at wellthy.com/mpl🔗 Learn more about Tilt at hellotilt.com/mpl---- (09:10
289 - How to build an HR consulting business (And Scale to $500K Fast)
Matt McFarlane, Founder of FNDN, joined us on The Modern People Leader. We talked about how to build a successful HR consulting business, why niching down and strong branding matter, and how to create sustainable growth through content, community, and a portfolio career.---- Sponsor Links:🔗 Book a conversation with Compete at compete.com/mpl🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗
288 - It’s Not a Benefits Problem. It’s a Behavior Problem
Most benefits strategies fail for one simple reason: employees don’t know how to use them. Matt Scovil, Co-Founder and CEO of Medefy, joined us to break down why confusing benefits lead to higher healthcare costs, why behavior change is the real unlock, and how HR teams can turn benefits from a cost center into something employees actually use.---- Downloadable PDF with top takeaways: https://mod
287 - How This CEO–CPO Duo Is Preparing Their Organization for the AI Era: Alex Coonce & Patrick Quigley (Sidecar Health
Alex Coonce (Chief People Officer) and Patrick Quigley (CEO) from Sidecar Health joined us on The Modern People Leader. We talked about building a strong CEO–CPO partnership, why culture must scale before headcount does, and how companies can become AI-native while staying transparent with employees.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode287Sponsor Lin
A Step-by-Step Guide to Creating a Great Leave Experience
Kim Smith from Tilt joined us on The Modern People Leader. We talked about how personalized leave support creates a better employee experience, what managers and HR teams often miss during leave transitions, and how to build a modern leave process that balances compliance, communication, and care.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode286Sponsor Links:
3 Frameworks to Build a Winning People Strategy (In Your First 90 Days): Melissa Theiss (Head of People Ops, Kit)
Melissa Theiss, Head of People Ops at Kit, joined us on The Modern People Leader to break down how HR leaders can build real business acumen using practical frameworks like Track-Racehorse-Jockey, her PeopleOps maturity diagnostic, and a 90-in-90 listening tour. We also walked through how to turn employee feedback into an actionable backlog and use it to shape a people strategy that supports the b
MPL Build AMA: So You’re People Ops as a Product Curious? (Jessica Zwaan)
Jessica Zwaan joined us on The Modern People Leader for MPL Build’s first-ever AMA, alongside Jalene Vandermey-Jackson from Workleap. We talked about what traditional HR mindsets must be let go to become builders, how to collect lightweight employee feedback to help build the right products, and more.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode284Sponsor Li
283 - The Five Frictions Framework for AI Adoption: Diane Sadowski-Joseph (Co-Founder, Clarinet)
Diane Sadowski-Joseph, Co-Founder of Clarinet, joined us on The Modern People Leader. We talked about why most AI adoption stalls at “talking the talk,” how to choose the right AI use cases using the “trifecta” and the Five Frictions framework, and how “click cutters” can unlock compounding gains by removing cognitive and workflow friction.---- Here’s everything Diane referenced: https://modernpe
282 - The Career Tradeoffs No One Talks About: Liz Bronson (VP People, Skimmer)
Liz Bronson, VP of People at Skimmer, joined us on The Modern People Leader to talk about intentionally “flatlining” her career for a period of time to prioritize parenting. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode282Sponsor Links:🔗 Learn more about Tilt at hellotilt.com/mpl🔗 Learn more about Wellthy at wellthy.com/mpl🔗 Try AskChartHop at ChartHop.com/A
Wise’s 5-Step Playbook for Building Culture Across Borders: Isabel Naidoo (Chief People Officer, Wise)
Isabel Naidoo, Chief People Officer at Wise, joined us on The Modern People Leader to share how Wise builds a cohesive employee experience across global offices while still honoring local identity. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode281Sponsor Links:🔗 Try Viva’s $950 one-month trial at execviva.com/mpl🔗 Try AskChartHop at ChartHop.com/AI🔗 Learn mor
280 - Being Async-First, Building an AI Ops Squad, & the “Embarrassing V1 Method”: Chase Warrington (Doist)
Chase Warrington, Head of Operations at Doist, joined us on The Modern People Leader to break down how async-first work enables faster decision-making, stronger culture, and scalable operations. We talked about building trust without offices, the systems and rituals behind Doist’s execution velocity, and why async workflows are foundational to effective AI adoption.---- Downloadable PDF with top
279 - Inside Viva’s Award-Winning AI Transformation: Jani Sanguino (Head of People, Viva)
Jani Sanguino joined us on The Modern People Leader to share how Viva built an award-winning, manager-led AI transformation. We talked about the three AI competencies they prioritized, their 13-week manager-led learning path, and the most impactful use cases for their business.---- Go deeper on Viva's AI Journey in Roundtable with Jani (only 10 seats): execviva.com/mplDownloadable PDF with to
278 - Why MPL Live Austin Felt Different
We recapped MPL Live Austin with attendees Cindy Lopez (Senior Director, People & Culture, Pattern Bioscience) and Marlene Arroyo (Founder, Peoplecraft).---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode278Sponsor Links:🔗 Try Viva’s $950 one-month trial at execviva.com/mpl🔗 Learn more about Nava Benefits🔗 Check out AirMasonMPL Links:🔗 Go sign up for MPL Build
277 - Vanguard CHRO on Driving Change in a 20k+ Person Org: Jon Couture (CHRO, Vanguard)
Jon Couture, CHRO at Vanguard, joined The Modern People Leader to share how Vanguard is balancing 50 years of legacy with the next 50 years of change. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode277Sponsor Links:🔗 Try Viva’s $950 one-month trial at execviva.com/mpl🔗 Try AskChartHop at ChartHop.com/AI🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗 Go
276 - How Vidyard’s CPO Built an AI Career Coach: Sarika Lamont, Chief People Officer at Vidyard
In this episode of The Modern People Leader, Sarika Lamont, Chief People Officer at Vidyard, joins us to unpack her non-traditional journey into HR and how AI is reshaping the role of People teams. She shared practical AI use cases from onboarding automation to AI coaching, along with the mindset shifts HR leaders must make to lead change rather than fear it. ---- Downloadable PDF with top takeaw
Build: The Employee Base Audit with Jessica Zwaan & Pete Fader (Incompass Labs)
Peter Fader and Jessica Zwaan joined The Modern People Leader to explore how customer-based audit principles can be applied to employees.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode275Sponsor Links:🔗 Try Viva’s $950 one-month trial at execviva.com/mpl🔗 Try AskChartHop🔗 Take Clarinet’s AI Readiness Snapshot MPL Links:🔗 Go sign up for MPL Build.---- (07:53) M
274 - Kirthi Mani (Chief People Officer, CliftonLarsonAllen) on Joy Fueling Performance
Kirthi Mani, Chief People Officer at CLA, joins The Modern People Leader to explore why joy is a true competitive advantage and how people-first leadership drives sustainable performance. ---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode274Sponsor Links:🔗 Try Viva’s $950 one-month trial at execviva.com/mpl🔗 Try AskChartHop at ChartHop.com/AIMPL Links:🔗 Go sign u
273 - Pat Lencioni on Trust, Burnout, and Finding Your Working Genius
Pat Lencioni, founder of The Table Group and bestselling author behind The Five Dysfunctions of a Team and The 6 Types of Working Genius, joined us on The Modern People Leader. We talked about his origin story in organizational health, how Working Genius helps leaders prevent burnout by designing teams around strengths, and how HR leaders can build trust and stay grounded as AI reshapes work.----
272 - 3 HR Leaders Demo What They’ve Built with AI (Zapier, Vercel, Workleap)
Brandon Sammut (Chief People and AI Transformation Officer at Zapier), Jenny Molyneaux (VP of People, Vercel), and Valerie Gobeil (Head of Talent Management, Workleap) joined us for a live session on how HR teams are actually using AI today. We talked about how to get organizations AI-ready, avoid “AI debt,” make smarter build vs buy decisions, and we walked through live demos of AI-powered perfor
271 - How 100-Year-Old Company (Synchrony Financial) Runs Like a Startup: DJ Casto (CHRO)
DJ Casto joined us on The Modern People Leader to share how Synchrony is co-designing the future of work with employees.We talked about active listening at scale, building trust by being great not perfect, rethinking leadership for a flexible workforce, and why treating the employee experience like a product creates real business impact.---- Downloadable PDF with top takeaways: https://modernpeopl
270 - Escape the HR Busywork Trap: Melanie Naranjo (Chief People Officer, Ethena) & Taylor McLemore (COO, Tilt)
Taylor and Melanie joined The Modern People Leader to unpack how HR teams can get out from under compliance chaos and admin overload to focus on business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode270Sponsor Links:🔗 Try Viva’s $950 one-month trial at execviva.com/mpl.MPL Links:🔗 Buy your ticket for MPL Live Austin.🔗 Go sign up for MPL Build.---- (06:
269 - Hybrid Teams = People + Agents: Jessica Swank (Chief People Officer, Box)
Jessica Swank, Chief People Officer at Box, joined us on The Modern People Leader. We talked about building an "org brain", preparing managers to lead teams of humans plus agents, avoiding agent sprawl and tech debt, and why every people leader needs to start experimenting with AI personally to stay ahead.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episo
268 - The Blueprint for a Modern HR Team: Kit Krugman (SVP, People & Culture, Foursquare)
We dug into Foursquare’s North Stars of vibrancy and velocity, applying design thinking to the people function, and their team-based performance model.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode268Sponsor Links:🔗 Learn more about TopicFlow.🔗 Talk to the team at Ethena.MPL Links:🔗 Buy your ticket for MPL Live Austin.🔗 Go sign up for MPL Build.Other Links Men
267 - BNY’s Big Bet on Early Careers — and How They Built 15K Agents & 100 Digital Employees: Shannon Hobbs (Chief People Officer, BNY)
Shannon Hobbs, Chief People Officer at BNY, joined us to unpack how the bank is scaling its early-career pipeline, flattening org design, and running a culture-first transformation.We discussed BNY’s in-house AI hub “Eliza” (99% employee certification, 15k+ agents, 100 digital employees), plus practical advice for CHROs on building AI capability safely and at scale.---- How BNY is betting big on e
266 - Work is the Product: Luke O'Mahoney (Founder & Creator, Sapienˣ)
Luke O’Mahoney, Founder & Creator of Sapienˣ, joined The Modern People Leader.We talked about the three emerging models of product-led HR, Agile theater, and how an enterprise company phased its shift to product-led HR.---- Sponsor Links:🔗 Learn more about TopicFlow.🔗 Talk to the team at Ethena.MPL Links:🔗 Buy your ticket for MPL Live Austin.🔗 Go sign up for MPL Build.---- (06:23) Luke’s early
265 - The 4 Pillars of a Distributed Operating Model: Darren Murph (Future of Work Consultant)
Darren Murph, a leading voice on distributed work and former leader at GitLab, Zillow, and Andela returned to the show.We dug into the remote first maturity scale, the four-pillar operating model (knowledge, project, self, performance), and how to build an “org brain.”---- Sponsor Links:🔗 Learn more about TopicFlow.MPL Links:🔗 Buy your ticket for MPL Live Austin.🔗 Go sign up for MPL Build.---- (04
264 - HR buys healthcare for half of America, but the system’s broken — here’s how to “moneyball” it
Brandon Weber, Co-founder & CEO of Nava Benefits, joined us on The Modern People Leader.We talked about why benefits have become the second-largest company expense — and how HR can “moneyball” their healthcare spend, cut down on benefits-related admin work, and deliver better employee outcomes through the emerging “alt marketplace.”---- Nava Links:🔗 Learn more about Nava.MPL Links:🔗 Buy your t
263 - This Chief People Officer Redesigned HR Around Workflows: Andrew Golden (Chief People Officer, RetailNext)
Andrew Golden, Chief People Officer at RetailNext, joined us on The Modern People Leader.We talked about how he’s driving transformation, why HR and IT must partner more closely, the power of building lightweight AI solutions in-house, and why he’s optimistic about the future of people teams.---- Sponsor Links:🔗 Request a demo of ChartHop.🔗 Talk to the team at Ethena.MPL Links:🔗 Go sign up for MPL
262 - LVMH CHRO on Culture & AI: Gena Smith (CHRO, LVMH North America)
Gena Smith, CHRO at LVMH North America, joined us on The Modern People Leader. We talked about how she sparked an AI transformation across 75 LVMH brands, why HR should lead AI change management, and how to reframe AI adoption as a cultural and creative advantage.---- Sponsor Links:🔗 Talk to the team at Ethena.🔗 Request a demo of Workleap.MPL Links:🔗Go sign up for MPL Build.---- (05:07) Gena’s Car
261 - AI Confessions: What HR Leaders Really Think (Recorded Live at HR Tech)
What happens when you put a mic in front of HR leaders and ask them for their unfiltered takes on AI?In this episode, Daniel and Stephen recap their trip to HR Tech — where they recorded 12 quick-hit “AI Confessions” from folks they met on the conference room floor. From agentic workflows and custom GPT chaos to the real blockers slowing down AI adoption, this one’s packed with candid insights fro
260 - What we learned from MPL Live New York City
Angela Crossman, Hernan Chiosso, and Jean-Luc Charles joined us to debrief the “Yellow Pod” conversation from MPL Live NYC and what the group is actually doing with AI at work. We covered opportunities vs blockers, “AI as coach” guardrails, why HR should own enablement, actionable next steps, and predictions for the AI-powered workplace.---- Sponsor Links:🔗 Talk to the team at Ethena. 🔗 Book a qui
259 - Omni’s CHRO on Building Culture That Sticks: Joy Rothschild (CHRO, Omni Hotels & Resorts)
Joy Rothschild, Chief Human Resources Officer at Omni Hotels & Resorts, joined us on The Modern People Leader. ---- Sponsor Links:🔗 Request a demo of Workleap.MPL Links:🔗 Go sign up for MPL Build.---- (05:21) Joy’s origin story: from hospitality ops to finding a home in HR(07:48) Early career breaks, sponsorship, and a philosophy of giving people a chance(09:59) Layoff, comeback call, and step
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