InTouch with Terri
Terri Ross is the aesthetic industry's premier sales training expert, strategic growth consultant, author, and international speaker. In this podcast, she shares insights and strategies to help professionals in the aesthetics field improve their sales and business growth. The show covers topics such as client communication, marketing, and leadership.
Episodes
Stop Losing Patients After the First Appointment
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ In this episode, Terri discusses the critical importance of understanding and optimizing the patient journey to increase rete
Global Aesthetics Growth: Aesthetic Business Lessons from Around the World
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Guest Information Dr. Jake Sloane and David Segal Website: Inside Aesthetics Website Instagram: https://www.instagram.com/insid
Stop Leaving Money on the Table: The Future of Patient Financing in Aesthetics
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ V-Unite Platform: https://v-unite.com Guest Information Yehuda Matar- Chief Business Officer, Ottri 📧 Email: Yehuda@ottri.com
Transforming Training into a Revenue Engine
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ V-Unite Platform: https://v-unite.com Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training
Moving from "Passive" to "Active" Practice Management
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and bus
Think Like a CEO: The 7 Numbers You Must Know Every Month (Or You're Guessing)
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and bus
MedSpas Are Growing Up: Why Accreditation Is No Longer Optional
Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and bus
The Proven Consult That Builds Outcomes and Loyalty
Get InTouch with Terri! Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and bu
From Busy to Profitable: Measure What Matters in 2026
Get InTouch with Terri! Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and bu
The 2026 Strategy for Aesthetic Practices
Ready to invest in growth — not guess at it? TRC and her team have proven results, and a combined 120 years of experience scaling aesthetic practices. If you are ready for real change and next level growth but you're stuck in the weeds or unsure what's holding you back, the TRC Business Evaluation is your starting point. Ask yourself can you afford not to? DM "EVALUATE" or visit Terri's Website
From Success to Scaling: Why successful practices still need help
How One Practice Grew EBITDA by 300% with Expert Consulting Guest: Lisa Lickstein — Award-Winning Practice Owner & Visionary Leader Host: Terri Ross, Founder & CEO of Terri Ross Consulting Guest Spotlight: Lisa Lickstein, MSW, MBA Co-owner, Lickstein Plastic Surgery & Medical Spa Founder, Women in Business Mentorship Academy Certified Coach + Speaker in Unreasonable Hospitality Lisa Lickstein is t
Mastering Objection Handling: Transform Challenges into Sales Opportunities
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscr
Top 10 Tips to Finish Q4 Strong and Prepare for 2026
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscr
Raising Standards and Safety in the Medical Aesthetics Industry
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscr
Accreditation in Aesthetics
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscr
Strategies to Thrive in the Summer for Aesthetic Practices
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscr
Unlocking Aesthetic Practice Growth Through Patient Retention Strategies
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE About Terri's Guest: Izhak Musli Izhak Musli is a serial entrepreneur and a prominent figure in the SaaS and data analytics industry, particularly in the aesthetics
How Podium's AI Platform is Shaping Aesthetic Practices
Resources: Podium: Platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free. Click Here! Shannon Blake's Contact: shannon.blake@podium.com, Cell: 801-979-8096 Terri Ross Consulting: Terri Ross Consulting Patreon: For Terri Ross's business and sales mentorship program, visit Patreon. A
The Economy & Its Impact on the Aesthetics Industry
Resources: Podium: Platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free. Click Here! Terri Ross Consulting: Terri Ross Consulting Patreon: For Terri Ross's business and sales mentorship program, visit Patreon. Terri Ross is a seasoned expert in the medical aesthetics industry with a
Terri Ross: Hustle, Heart, and Ambition Unwrapped
Join us in celebrating this milestone of Terri's 100th episode as Terri Ross shares her journey, expertise, and future aspirations in the aesthetic industry. Don't miss out on this enlightening conversation, and look forward to more inspiring content from "In Touch with Terri." Stay tuned and connected with Terri's tribe for more transformative insights and strategies. Resources: Terri Ross Consu
Unlocking Aesthetic Practice Growth: Marketing, AI, and Speed to Lead
Resources: Growth 99 Website Go Further, Faster: https://terrirossconsulting.com/ About the Guest(s): Cameron Hemphill is a visionary entrepreneur and the CEO of Growth 99, a leading digital marketing and automation platform specifically designed for aesthetic practices. With a robust background in digital software development and AI marketing, Cameron has successfully scaled numerous practic
ShapeScale: A Game Changer in Body Composition
Shapescale Website: business.shapescale.com Contact Alex Weyenberg: alex@shapescale.com Go Further, Faster visit https://terrirossconsulting.com/ Summary In this episode, Terri interviews Alex Wayenberg, CEO of ShapeScale, a groundbreaking company that has developed a 3D body scanning scale. The conversation explores Alex's background, the innovative technology behind ShapeScale, and its signifi
End the Year Strong: 3 Strategies to Boost Aesthetic Practice
Resources: Visit Terri Ross Consulting: terrirossconsulting.com Join the Business and Sales Mastery Mentorship: https://www.patreon.com/TerriRossConsulting About Terri Ross: Terri Ross is a renowned expert in the aesthetic industry, admired for her extensive knowledge and expertise in sales training, strategic growth, and business consultancy. As an author and international speaker, Terri ha
Launchpad to 2025: Preparing Your Aesthetic Practice for the Future
Ready to take your practice to the next level? Visit terrirossconsulting.com to learn more about how Terri can help you grow your business, increase profitability, and achieve long-term success. Terri Ross is a distinguished key opinion leader in the medical aesthetics industry. With a wealth of experience as a keynote and international speaker, trainer, and growth consultant, Terri is renowned gl
Risk & Reward: Mastering the Entrepreneurial Journey
Ready to take your practice to the next level? Visit terrirossconsulting.com to learn more about how Terri can help you grow your business, increase profitability, and achieve long-term success. About Terri's Guest, Trixy Castro Trixy Castro is a trailblazing force in the real estate and finance industries. As a first-generation American and self-made entrepreneur, she has redefined private lendin
Keeping Patients Engaged and Loyal with Effective Aesthetic Marketing
Ready to take your practice to the next level? Visit terrirossconsulting.com to learn more about how Terri can help you grow your business, increase profitability, and achieve long-term success. In this episode of In Touch with Terri, renowned medical aesthetics expert Terri Ross reveals the secrets to keeping patients engaged and loyal through effective marketing strategies. With the aesthetic in
Empowering Aesthetic Success Through Business Acumen and Mentorship
Click Here to Schedule Your Growth Accelerator Call Terri's Guest: Yvonne Dellos Yvonne Dellos is a highly esteemed figure in the aesthetics industry, known for her innovative contributions and leadership. She is the CEO and Medical Director of the Medical Aesthetic Art Institute (MaAI), which she founded in 2018. With a background in nursing and as a nurse practitioner, Yvonne has built a reputat
Boosting Conversion Rates in Your Aesthetics Practice
In this enlightening episode of "In Touch with Terri," host Terri Ross shares her extensive expertise in the field of medical aesthetics, with over 16 years of experience in Fortune 500 companies and as the founder of Terri Ross Consulting. Terri delves into the crucial role of phone skills in transforming your front desk team into a powerhouse of efficiency and profitability. She highlights 18 pr
From Startup to Empire: Mastering Medspa Growth
Ready to take your aesthetic practice to the next level? Start with a Growth Accelerator Call with Terri Ross Consulting. Get started today by visiting https://terrirossconsulting.com In this enlightening episode of 'In Touch with Terri,' host Terri Ross welcomes Victor Snyders, the entrepreneurial mastermind behind Skin Renewal in South Africa. Victor shares his incredible journey of transforming
Unveiling the Weight Loss Revolution in MedSpas
Terri Ross welcomes special guest Dr. Johnny Franco to dive deep into a hot topic in aesthetic medicine: the integration of weight loss and wellness into med spas, a field where Dr. Franco has notably excelled. As a key opinion leader and expert plastic surgeon, Dr. Franco brings his extensive knowledge and successful experience, sharing how he has incorporated wellness, specifically weight loss p
Swipe Away Credit card Processing Fees
About the Guest(s): Jeremy Lessaris: Jeremy Lessaris is a seasoned serial entrepreneur, investor, and former global marketing and communications executive. He is the founder and CEO of Payment Brokers, which is now Verifee, a fintech company leveraging AI to reduce costs. With over two decades of entrepreneurial experience, Jeremy has founded and led eight companies to successful exits. His vast e
Top Mistakes Aesthetic Practice Owners Make and How to Avoid Them
Terri Ross is a renowned consultant specializing in the business side of aesthetics. With over 20 years in aesthetic medicine, Terri has an impressive portfolio that ranges from leading sales teams in Fortune 500 companies to owning a medical spa and starting a SAS platform. She has proven her expertise by consulting for twelve years, writing training courses, and dedicating her career to helping
An Entrepreneurial Rollercoaster: Scaling Multiple Locations
About the Guest(s): Julie Acarregui is a distinguished figure in the aesthetic industry, known for her role as the founder and medical director of Pure Medical Spa, which has expanded to operate across three locations in Idaho. Julie comes with a deep clinical background as a Registered Nurse Anesthetist since 1996, holding a Master's degree in anesthesia from the University of Texas H
5 Things the Most Successful Salespeople Do
In this insightful episode of "In Touch with Terri," host Terri Ross shares her "zone of genius" with listeners, focusing on the top five habits of the most successful salespeople. Engaging and knowledgeable, Terri reframes the concept of salesmanship within the medical aesthetic practice as an activity rooted in service and education, not just transactions. She taps into her extensive experience
How To Set Up An Exit Strategy For Your Aesthetic Practice
In this captivating episode of In Touch with Terri, Terri Ross, delves into the increasingly pertinent subject of preparing to sell an aesthetic practice. Drawing on her wealth of experience and expertise, Terri outlines the essential strategies and considerations for owners looking to create a successful exit plan for their business. With a focus on positioning practices to attract and satisfy th
From Mediocre to Million-Dollar Practice Using Al
About The Guest(s): Dr. Shitel Patel is a double board-certified plastic surgeon and the owner and founder of Lift Plastic Surgery in Houston. He is also the owner and founder of Advital, a business intelligence CRM for aesthetic medicine and a medical lead management system. Episode: Summary: Dr. Shitel Patel discusses the importance of embracing AI and technology in the aesthetic medicine indust
The Secrets to Selling Your Med Spa: Insights from a Leading Industry CEO
About The Guest(s): Dan Schacter is the CEO of Cosmetic Physician Partners (CPP), one of the largest partnerships of med spas and plastic surgery practices in the nation. With over 30 locations, CPP's leadership team has built one of Canada's largest and highest-rated MedSpa networks, Victoria Park. Dan brings a data-driven approach to the industry and focuses on the importance of culture and peop
My Entrepreneurial Journey: 7 Lessons Learned Along the Way
Summary: In this episode, Terri Ross shares seven valuable lessons she has learned throughout her entrepreneurial journey in the aesthetic space. She emphasizes the importance of adaptability, resilience, positive team culture, networking, continuous learning, time management, and work-life balance. Terri's personal experiences and insights provide valuable guidance for entrepreneurs and professio
Data-Driven Social Media
Terri Ross sits down with Claire Larson and Jennifer Hatton, Co-Founders of MedSpa Social to talk about a topic that is the source of a lot of anxiety among medical spa owners – how to execute a winning social media strategy. If you are like most med spa owners, you have a ton of questions about social media. On today's podcast, Terri's engaging interview will get you the answers you need! So tune
Creating New Revenue Streams with Non-Invasive Hair Loss Solutions With Drew Fine
Terri Ross interviews Drew Fine, a Fractional Executive and Advisor for Get Hair MD. They discuss the non-invasive hair loss solutions offered by Get Hair MD and how it can be a profitable revenue stream for aesthetic practices. Drew shares his background in the aesthetic space and his experience working with major companies in the industry. He explains the history and business model of Get Hair M
The Value of Training, Data, and KPIs
**Key Takeaways:** 1. Understanding the financials and data of a practice is crucial for success in the aesthetic medicine industry. 2. Developing a treatment plan and effectively communicating with patients can lead to better patient retention and increased revenue. 3. Continuous learning and improvement are essential for staying competitive in the field. 4. Asking hard questions and negotiating
6 Proven Methods to Increase Outcomes & Profit
Key Takeaways: Sales training is an investment with a high return on investment for aesthetic practices. Providers have an obligation to diagnose and provide comprehensive treatment plans for patients. Effective sales training can build trust, increase revenue per hour, and improve patient retention and lifetime value. In this episode, Terri discusses the importance and value of sales training f
The Value of Patient Education & Engagement
Tune in to this episode of In Touch with Terri as she shares some exciting news about the recent merger that just took place between APX Platform and Engage Technologies Group and how the addition of the patient engagement feature along with APX's practice optimization provides a comprehensive practice performance system that will revolutionize the medical aesthetics industry. Terri will take a de
Leveraging Patient Financing with Care Credit to Build Your Practice Revenue and Retention
Join Terri Ross for this informative episode of InTouch with Terri as she sits down with Nick Mattia of Care Credit to talk about the importance of offering patient financing solutions in your medical aesthetic practice. We've all been watching the economy for signs of a recession. You might have questions and be wondering what you can do to prepare yourself for patients who may be hesitant to sp
Trends in Men's Skincare & Grooming
Tune in to this high-energy, dynamic episode of InTouch with Terri as she sits down with Drew Plotkin, Emmy award-winning producer; author; and marketing guru to some of the biggest names in beauty, consumer goods, and entertainment industry – as well as the Founder and CDO (Chief Dude Officer) of men's skincare line DERM DUDE. Terri and Drew dish about: His rise to the top of the mens' grooming
How to Manage Risk in Your Aesthetic Practice
Tune in to this engaging episode of InTouch with Terri as she sits down with Leslie Tracey, the founder of the first financial practice solely focused on the medical aesthetic space. Leslie's lifelong passion is helping women in the medical aesthetics industry protect their practices, retain and attract the best employees, and create an exit strategy on their own terms. She focuses on bringing the
Building and Scaling an Aesthetics Brand
Tune in to this brand new episode of InTouch with Terri as she sits down with Eric Casaburi, founder and CEO of Serotonin Centers to talk about building and scaling a brand in the aesthetic space. Terri and Eric have an enlightening conversation about his entrepreneurial spirit and journey and his passion for advancing the health and well being for men and women. You'll hear how after spending
The "We-Work Concept, A new Cloud Medspa
Tune in to this dynamic episode of InTouch with Terri as she sits down with Ignacia Fanlo (Iggy), founder and CEO of Vansanity to talk about the "We Work" concept for medical aesthetic practitioners and entrepreneurs and his new CloudMedSpa service – a non-branded, franchise available to ANY and ALL medical spas and aesthetic practices anywhere in the world. We'll hear how he developed the concep
How to Eliminate Overwhelm When Starting a Medical Aesthetic Practice
HOW TO START YOUR OWN MULTI-MILLION DOLLAR AESTHETIC PRACTICE: 6 MONTH PROGRAM The APX "How to Start Your Own Multi-Million Dollar Aesthetic Practice: 6 Month Incubator Program" will begin another session on February 20, 2023. OVERVIEW OF 6 MONTH PROGRAM This comprehensive New Practice Development Program covers the 3 stages of new development STAGE 1: VISION, MISSION, FEASIBILITY, START UP CO
Mastering the Business of Aesthetics: A New Experiential Learning Opportunity
Join Terri Ross in to this "from the heart" episode of InTouch with Terri as she reveals the WHY behind the creation of her brand new experiential learning opportunity called the 4S Summit, presented by Aesthetic Success. Terri reveals why she is determined to not rest on her laurels but to continue to look for new avenues to help aesthetic medicine owners, providers, and managers lea
BulletProof Your Practice in 2023 - How to Succeed Despite Economic Conditions
To kick off 2023, enjoy this power-packed, real talk episode of In Touch with Terri as Terri dishes out How To Bulletproof Your Practice in 2023 with 10 tips on how to succeed despite economic conditions. Register for the Aesthetic Success 4/S Summit in Park City, Utah on February 16, 2023 before January 15th to lock in the early bird special! Reserve now https://www.theaestheticsuccess.com/ If y
Lessons Learned in 2022 with Terri Ross
Join Terri Ross for a one-on-one interpersonal episode of InTouch with Terri as she reflects on the top 7 things she learned from 2022, including what it means to to be an entrepreneur, a team leader, taking a solution-based approach, and so much more! Terri teaches how this newfound knowledge is going to fuel her 2023, as 2022 is rapidly approaching the rear view mirror. If you are ready to creat
Practice Consolidation and Growth: What's Next? with Nicole Gregory
Terri Ross met our guest Nicole Gregory 5 years ago at an Amspa event. Following the event, Nicole hired Terri to review her Medspas' numbers, prices, and services to help her build out her pro-forma/budget. Now, 5 years later, Nicole's one location has turned into three! The big hype is MSO, roll ups, consolidation and private equity money. What's next for YOU? Are you set up for success?
Value of the Consultation - You Getting Sold on YOU
Join Terri Ross in this electric episode of InTouch with Terri focusing not only on the consultation process, but having the mindset necessary to execute them with perfection. Terri teaches you the key steps to getting sold on yourself, before you start to "sell" to anybody else, and becoming utterly convinced and believe in what you're selling so strongly that you become unstoppable! If you a
Preparing Your Business For the Fall/Winter Holiday Season
As we approach Q4 and the holidays its critical to ensure your practice is set up to finish the year strong. To do that requires planning and preparation. In this episode, Terri offers 5 important metrics you need to know and measure before you can plan what specials or promotions to offer to ensure you are profitable. Terri also provides 8 Strategies that will boost your revenue. : Increase
8 Key Steps Necessary to Improve Your Aesthetic Practice
Join Terri Ross in this insightful episode, walking you through the 8 key steps necessary to improve your aesthetic practice. As many of us know, the client journey begins with that first phone call or a web inquiry, but are we doing all we can to make that initial touch-point as impactful as possible? Listen in to learn the 8 steps to ensure that initial outreach turns into a happy, long-te
Networking Your Niches with Dr. Celeste Nagy
Join in this exciting new episode of InTouch with Terri as she welcomes Dr. Celeste Nagy of Beaty Plastic Surgery in Atlanta. Listen in as they dive deep into finding your niche and networking to it! Whether you've been in business and practicing for several years, everyone wants to grow. It's about talking to one, but reaching many… In this episode you will learn… Tips for finding your sp
What to Expect from your Practice Manager
Whether you're an owner looking to hire a new practice manager, a practice manager yourself, or maybe you're a new practice not knowing what to look for, this episode is for you! Join Terri Ross in this episode of InTouch With Terri as she discusses the non-negotiables in hiring a practice manager, what to look for, and the critical traits needed to succeed in the role including open-mindedness,
What it Takes to Have a Growth Mindset
Listen in to this intimate episode of InTouch with Terri where she sits down solo to discuss and dive deep into her own personal story of growth and what it takes to develop and maintain a growth mindset. You will learn tips and tricks that have helped Terri along the way, and her goals for the future. If you are ready to create change and want to learn more about APX, please visit https://apxpl
Ellevate Your Practice with New Technology!
Terri Ross is BACK with Season 6 of Intouch with Terri! Join Terri as she as she kicks off the new podcsat season with Plastic Surgeon, Inventor, Innovator, and long time friend, Dr. Greg Mueller. In this episode, Terri and Greg discuss: Greg and his innovative new procedure, MyEllevate, changing the game for facelift clients and practices alike How to decipher where this new procedures fits
How to Optimize Patient Outcomes and Maximize Your Treatment Plan with Retail
Join Terri Ross alongside fellow "boss-babe", Shawna Akin, US clinical specialist, master trainer for DermaConcepts, and owner of the Institute for Advanced Aesthetics. In this episode, Terri and Shawna discuss the value of retail in the aesthetic space, as it related to the development of a comprehensive and successful long-term treatment plan. Listen in to learn: Why is retail so crucial
From Hospital to MedSpa: How to 3x Your Business in 6 Months
Join Terri Ross as she welcomes "Solopreneur", Polly West, Founder of Sonoran Skin Anti-aging Beauty and Wellness in Scottsdale, AZ. Terri and Polly discuss Polly's unique journey of not only taking a leap to open her medspa after working in the hospital but how she 3x'd her business in only 6 months! In this episode you will learn… The biggest challenges to overcome when opening up your own
How to Start Your Own Aesthetics Practice
APX Platform, the aesthetic industries only business intelligence platform launches a New 6 Month Incubator Program that covers everything you need to know from concept to launch to open a successful and profitable Medical Spa or Plastic Surgery Practice. If you are considering opening a medical spa or plastic surgery practice and if you are looking to expand your current practice, then th
The Lifecycle of an Aesthetic Practice: From Start-Up to an Exit with ByrdAdatto
Join Terri Ross in this compelling new episode of InTouch with Terri as Terri and the APX team gears up to launch the second APX Platform New Development course. In this episode, Terri is joined by Michael Byrd and Brad Adatto from ByrdAdatto Law Firm as they sit down to talk about the full lifecycle of anesthetic practice, the legal do's and don'ts through the process, and focus on setting your
The 6 Steps to Mastering Objections
Terri Ross covers a topic that she passionately teaches while speaking around the country, and what many of her clients and practices ask about and struggle with: Handling and Overcoming Objections. Terri discusses: Where objections come from and why? The Top 7 objections practices face The 6 Steps to Mastering Objections If you struggle in this area and need help, additional training to overc
Adding Patient Value & Practice Profitability Through New At-Home Hair Loss Technology
Join Terri Ross as she is joined by long-time friend and colleague Tim Waite with Revian, the next wave in hair growth. With education at the forefront of everything Terri does, tune in as they explore this new innovation in hair loss and how implementing this product into your practice could be the cherry on top of your next treatment plan! Tune in to learn… How does the REVIAN Red System work
Why Taking a Practice Assessment is the Key to Business Growth
Terri Ross explores the exponential change that can occur through the completion of a comprehensive Practice Assessment and how to take the actionable steps to increase not only efficiency, but profitability. In this episode you will learn… What is a Practice Assessment and why should you perform one What data to collect in order to get an authentic look at your practice How to create change th
Setting Your Practice Apart with a High Performing Website
Terri Ross is joined by the new president of Influx Marketing, Erica Crawford, to dissect the do's and dont's when it comes to your aesthetic practice's website. Erica explains the following: The top 5 components that make a not just a good website, but a great one How many leads should someone expect from working with a high-end marketing company The importance and correlation between training
Making $1M in Months in your New Aesthetic Practice with Dr. Amanda Satterwhite
Join Terri Ross as she sits down with Dr. Amanda Satterwhite discussing her journey into the aesthetics space, and how her strategic game plan has brought her nearly $1M in just a few months from opening. In this episode you will learn: - What have some of your challenges been and how did you overcome them? - The biggest lessons in learning what it takes to run a successful aesthetics practice tha
The Value of Mentorship in Running A Successful Business
Join Terri Ross in this thought-provoking episode all about team mentoring in the aesthetic space. In a report from the Association for Talent Developments, companies that offer mentorship programs increase employee engagement and increase retention rates by 50%. Terri discusses the "ins and out's" of developing a mentorship in your practice including… The 3 different ways you can set up a me
Lessons Learned in Running a Successful Medical Spa
Join Terri Ross in this heartfelt episode with APX member, dear friend, and COO and practice manager of Advance Image Med Spa and Elite Wellness Center, Karen Janitell. Karen's shares her remarkable journey from fortune 500 executive to cancer survival, to aesthetic medicine professional, and all the ups and downs along the way. Listen to learn… Karen's take on how managing a practice different
The Value of a Forecast and Setting Goals in 2022
We are thrilled to kick off 2022, with Season 5 of the In Touch With Terri Podcast. Join Terri Ross in this powerful episode going beyond our limiting beliefs that good is acceptable, and move into the unlimited curiosity of possibilities, with a focus in forecasting for 2022, pafrticularlly bringing it back to basics. Tune in to learn: What a forecast is Why forecasting is so important W
Looking Back at 2021
Join Terri Ross in this raw and candid episode as she wraps up Season 4 of InTouch with Terri by reflecting back on the whirlwind that was 2021, Terri dives into trials, tribulations, and triumph of the year, highlighting the top 7 and how she's using them to set the path for 2022! If you enjoyed this episode, and are ready to create change and want to learn more about APX, please visit
Why Aesthetic Practices Convert Less Leads Than They Should
Tune into this exciting new episode of InTouch with Terri as Terri Ross is joined by Charlie Winn, CRO of LIINE, the AI-Powered call tracking platform that simplifies and improves how healthcare practices acquire new patients. In this episode Terri and Charlie discuss: The most common reasons new leads do not schedule the initial consultation? In your opinion and after reviewing you
How to Create Goals and Why They Matter
Join Terri Ross in this power packed episode as she takes on one of her most in-demand topics, GOALS. With the new year right around the corner, it's the perfect time to sit down and create your goals for the upcoming year, but where do you start? The importance of setting goals for yourself, your team, and your practice. How to create goals, based on information you already have How
MedSpa vs. Plastic Surgery Data and the Benchmarks you MUST Know
Listen to the end of the episode to learn how you can save 10% off of your first year with APX! Join Terri Ross as she sits down with APX Co-CEO Izhak Musli for part two from their previous episode all about Medspa Data vs. Plastic Surgeon Data. Due to the extreme popularity of their last episode, they sat down to keep the discussion rolling by diving even deeper into the benchmarks
5 Steps to Never Missing a Lead
Terri Ross dives deep into the 5 key steps to never missing a lead. Whether it's a phone call, an email in your inbox or a consultation request through your website, your next steps are critical. Join Terri as she walks through the crucial nurturing process to convert that inquiry, into a long-term patient in your practice. Sales is the lifeblood of nay successful business. To learn more about our
The First Step to Patient Conversion is Education
Join Terri Ross as she sits down with Nick Magruder, Co-Founder and CEO of FriendMedia, Inc., a technology start-up founded in the Silicone Valley that is changing the way aesthetic brands and their providers are able to connect with consumers at the point of care. Nick and Terri get down and dirty on how FriendMedia and APX mutually benefit one another and bring added value to every aesthetic pra
Becoming the Leader of Your Company Culture
Terri Ross is joined by entrepreneur, friend, and long time client Dr. Yolanda Mangrum to discuss the importance of leadership and company culture. Tune in to learn… How to build and maintain a strong and positive company culture Leaders are not born they are cultivated, how to do that How communication and emotional intelligence plays a pivotal part in company culture. Culture and expectations =
The Key to Success is in the Sale
Join Terri in the solo episode of InTouch with Terri as she dives deep into the importance of sales, and how "selling" moreover education is truly the lifeblood of any successful business. Tune in to learn what it takes to move, inspire, and motivate others to reach their goals and beyond! Make sure to like, share and leave a comment about what YOU would like to l
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Deadline: White House
Thrilling Threads - Conspiracy Theories, Strange Phenomena, True Crime, Unsolved Mysteries, etc!
The Daily Conspiracy Podcast
2819 Church
Markus Schulz presents Global DJ Broadcast
