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The Better Business Analyst Podcast

The Better Business Analyst Podcast

Benjamen Walsh from The Better Business Analysis Institute (BBAI) 138 Episodes Dec 17, 2025

The Better Business Analyst Podcast covers the most important and latest Business Analysis (BA) news, top tips and interviews. It is brought to you by The Better Business Analysis Institute (BBAI), an industry body focused on the progressive growth and capability of quality business analysts. The podcast teaches and promotes the specific skills needed to complete quality business analysis work.

Episodes

BA Bites - “The Business wants this......” Dec 17, 2025 00:10:30 But “the business” isn’t a person.It doesn’t make decisions.And it certainly doesn’t own the consequences.In this episode, Benjamen breaks down why abstract language like “the business needs” quietly destroys accountability, hides real trade-offs, and leads to bloated, expensive solutions.You’ll learn:Why vague language is a red flag in analysis and strategyHow “the business” masks customer impact
The Business Case Is Dead. Long Live the Opportunity Canvas. Dec 9, 2025 00:13:22 Traditional business cases are slowing organisations down — and most of them were never telling the truth anyway.They’re political documents dressed up as analysis, full of predictions nobody can validate and assumptions nobody ever checks.In this episode, I break down why business cases have become relics, what modern companies are using instead, and how you can shift your organisation toward fas
The Brutal Truth: How Business Analysts Should Approach a Custom ERP Implementation Nov 28, 2025 00:12:29 Custom ERP implementations aren’t “just another project.” They’re an organisational reconstruction. They expose every broken process, every data issue, every shortcut, and every assumption the business has been getting away with for years.In this episode, I break down the real approach Business Analysts need to take when stepping into a custom ERP implementation — the most complex and high-stakes
BA Bites - How Business Analysts Should Approach a Salesforce Implementation Nov 13, 2025 00:13:21 Salesforce can transform a business — or turn into another expensive tool nobody actually uses. The difference almost always comes down to how the Business Analyst approaches the implementation.In this episode, I break down the practical, no-nonsense approach BAs should take when dropped into a Salesforce project: understanding the real business problem, mapping processes properly, setting clear s
BA Bites - From 5G to Smart Cities: Finding Business Opportunities in Connected Data and Processes Nov 5, 2025 00:09:31 In this episode, Benjamen Walsh breaks down how advanced connectivity — from 5G and 6G networks to IoT and edge computing — is reshaping the world of business analysis.Discover where the biggest opportunities lie for BAs and strategic leaders: in connected data, process optimisation, and the new skills that will define digital transformation in the decade ahead.
BA Bites - When Human-Centred Design Isn’t What It Seems: From Users to Customers and True Innovation Oct 29, 2025 00:16:18 We all say we’re doing human-centred design — but what happens when the “human” turns out to be our internal process, not our actual customer?In this episode, Benjamen Walsh dives into how real innovation starts with the customer’s job to be done — not our internal agenda.Learn how to spot fake HCD, how to reframe discovery around customer value, and why true innovation lies in understanding why p
BA Bites - Going Deep with The 4P+ Framework: People, Processes, Projects and Products Oct 21, 2025 00:13:38 In this episode of The Better Business Analyst Podcast, Benjamen Walsh revisits one of his most powerful models — The 4P+ Framework: People, Processes, Projects and Products.You might have heard of it before, but this time we’re going deeper.Discover how the best business analysts connect these four dimensions to move from task taker to value creator — shaping outcomes, not just outputs.Benjamen u
BA Bites - Bridging Strategy and Delivery: The Missing Middle for BAs Oct 14, 2025 00:15:25 Every great strategy needs someone to turn it into action — and that’s where Business Analysts shine.In this episode, Benjamen Walsh explores how BAs can bridge the gap between strategic intent and delivery execution. Learn the deliverables, tools, and thinking frameworks that make you the “missing middle” every organisation needs.Listen now on The Better Business Analyst Podcast.
BA Bites - Making Sense of Jira Goals — Connecting Strategy to Delivery Oct 7, 2025 00:11:30 Ever felt like your Jira projects are running on autopilot with no clear link back to business outcomes? You’re not alone. In this episode, Benjamen breaks down Jira’s new Goals feature — what it is, how it works, and why it finally gives Business Analysts, Product Owners, and Delivery Teams a way to connect work to strategy.We’ll explore:How Jira Goals change the way we track progressPractical ex
BA Bites - 10 things every BA should know about Git, GitHub, and Continuous Delivery/Integration Oct 1, 2025 00:12:17 In this episode of the Better Business Analyst Podcast, Benjamen Walsh shares 10 things every BA should know about Git, GitHub, and Continuous Delivery/Integration.From version control for requirements to collaborating via pull requests, and even how GitHub can be your go-to place for the latest AI models and open-source tools — this episode breaks down the essentials every modern BA needs.Perfect
BA Bites - Top 10 ways to become a Strategic BA Sep 23, 2025 00:15:41 The leap from delivery to strategy is the real career game-changer for Business Analysts.In this episode, Benjamen Walsh's shares his Top 10 ways to become a Strategic BA — from mastering financial acumen and building senior stakeholder trust, to telling stories with data and using enterprise analysis techniques.We’ll explore real case studies from Netflix, Toyota, Spotify, Amazon, Tesla and m
The AI Business Analyst is here — and it’s not replacing you, it’s working with you. Sep 19, 2025 00:13:11 In this episode, Benjamen breaks down the Top 10 ways AI, and especially Microsoft Copilot, is already transforming the BA role. From requirements elicitation and process modelling to risk management and benefits tracking, we’ll look at how secure, enterprise AI tools can become your daily co-pilot.This is about the AIBA — the AI Business Analyst. The next step in our evolution as BAs.

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