Matters of Experience
Matters of Experience is a podcast about the creativity, innovation, and psychology driving designed experiences and encounters. Each week Abby and Brenda dig into the who, how, so what and why of exhibitions, branded experiences, events, spectaculars, and all the crazy things designers and creatives are putting out there for people who just can't get enough.
Episodes
From Expo Pavilions to Immersive Futures
What defines excellence in experiential design? In this episode of Matters of Experience, Abby Honor and Brenda Cowan welcome Travis Stanton, an award-winning editor, strategist, and global design competition leader. Travis reflects on his role judging the “World Expolympics” at Expo 2025 Osaka, offering a behind-the-scenes look at how international pavilions are evaluated. From emotionally resona
“Nobody Has a Good Idea at First” — Inside the Messy Truth of Creativity
What does it take to turn a blank space into an unforgettable experience? In this episode, Carl Rhodes—Creative Director and exhibit design veteran—pulls back the curtain on the creative journey behind today’s most engaging museums.Starting as a painter unsure of his path, Carl shares how a willingness to explore led him into exhibition design, where storytelling, space, and technology intersect.
Art, Science, and Time at the Exploratorium
What happens when a museum treats its floor like a laboratory? In this episode of Matters of Experience, we sit down with Allyson Feeney, Senior Project Director at the Exploratorium in San Francisco, to explore how experimentation, storytelling, and spatial design come together in one of the world’s most iconic interactive museums. Allyson takes us behind the scenes of the museum’s Time Corridor
Blueprints for the Future
If you’ve ever ridden an elevator, zipped a jacket, watched IMAX, or tapped a touchscreen, you’ve experienced the legacy of a World’s Fair—whether you knew it or not. In this episode of Matters of Experience, hosts Abby and Brenda Cowan welcome Charles Pappas, one of the world’s leading authorities on World Expos, to uncover how these massive, temporary gatherings quietly shaped everyday life.From
The Invisible Music of Museums
Designer and creative leader Lucy Holmes traces a life shaped by letters and by people. From hand drawing alphabets at RISD to orchestrating typographic rhythm through major museums, she reveals how the most resonant design often disappears so visitors can be fully with the work. Holmes describes turning words upside down to see relationships rather than read them, printing and pinning, tracing an
From Clay to Code: Rethinking Experience Design
Creative designer and AI educator Marlena Emig reveals how artificial intelligence is revolutionizing the exhibition design process, not by replacing human creativity, but by amplifying it. She discusses how AI has transformed the painful constraints of pitch deadlines into opportunities for deeper research and richer storytelling, allowing designers to iterate freely and course-correct without fe
Every Light a Paintbrush
Light carves stories from darkness, transforming spaces into emotional journeys that transcend mere illumination. Abigail Honor and Brenda Cowan explore the sculptural art of lighting design with Steven Rosen, founder of Available Light and recipient of the Edison Report’s Lifetime Achievement Award.From his theatrical roots to museum environments, Steven reveals how lighting designers serve as st
Truth, Repair and the Role of the Museum
What does it take to transform a colonial institution into one that centers healing, justice, and shared humanity? In this episode of Matters of Experience, hosts Abigail Honor and Brenda Cowan speak with Micah Parzen, anthropologist, attorney, and CEO of the Museum of Us—formerly the San Diego Museum of Man.Micah shares the museum’s bold journey toward anti-racist, anti-colonial practice: from th
The Architecture of Play
Spencer Luckey doesn’t just build playgrounds—he sculpts experiences that invite curiosity, joy, and exploration. In this episode of Matters of Experience, hosts Abigail Honor and Brenda Cowan sit down with the artist, designer, and president of Luckey Climbers to talk about the intersection of play and public space.Spencer shares what it’s like to grow up inside a creative legacy and how he bring
Where Stories Becomes Spaces
Design can do more than communicate—it can captivate, transport, and transform. In this episode of Matters of Experience, Abigail Honor and Brenda Cowan sit down with Shirin Frangoul-Brückner, founding partner of the globally acclaimed design studio Atelier Brückner.Shirin shares her journey from architecture to experience design, the philosophy of “form follows content,” and how immersive exhibit
What If It Doesn't Work? (And What If It Does?)
What does it mean to design for dialogue—not just display? In this episode of Matters of Experience, Abigail Honor and Brenda Cowan sit down with Jonathan Alger, founding partner at C&G Partners and a leading voice in exhibition and experience design.Jonathan shares how designing with empathy, navigating creative discomfort, and embracing uncertainty can lead to deeper, more inclusive storytel
Creativity and Courage with Murilo Melo
How do creativity and courage shape the future of design? In this episode of Matters of Experience, Abigail Honor and Brenda Cowan sit down with Murilo Melo, a design leader who believes that great design isn’t just about aesthetics—it’s about meaning, connection, and bold decision-making.Murilo shares insights on the evolving role of designers as problem definers, the power of taking risks in bra
Experience as a Catalyst for Connection with Monica Herman
In this episode of Matters of Experience, Abigail Honor and Brenda Cowan sit down with Monica Herman, a seasoned experiential design strategist, to explore the transformative power of meaningful experiences. Monica shares how her work moves beyond “cool” designs, focusing instead on creating moments that address real needs—whether building awareness, shifting perceptions, or evoking awe.Discover h
The Crossroads of Media, Architecture, and Technology with Brandon Harp
How can digital technology transform our everyday spaces into memorable experiences? In this episode of Matters of Experience, Abigail Honor and Brenda Cowan speak with Brandon Harp, Director of Digital Experiences at McCann Systems Experiential Technology Practice. Brandon shares insights into designing multi-sensory environments, the importance of storytelling in digital displays, and how data a
Emotional Intelligence and Problem-Solving in Design with Zorana Pringle
What role do emotions play in creativity, and how can emotional intelligence transform the way we innovate? In this episode of Matters of Experience, Abby and Brenda talk with Dr. Zorana Ivcevic Pringle, Senior Research Scientist at the Yale Center for Emotional Intelligence.Zorana shares insights from her groundbreaking research on emotional intelligence, creativity, and the power of art to deepe
Color is a Language with Laura Guido-Clark
What if the colors around us could change the way we feel, think, and connect? In this episode of Matters of Experience, we dive into the transformative world of color with Laura Guido-Clark, founder of Project Color Corps and creator of the Love Good Color methodology. Known for her pioneering approach to color as a tool for emotional and social change, Laura shares insights into how color can he
How Do We Decolonize Design? with Dori Tunstall
In this episode of Matters of Experience, we speak with Dr. Dori Tunstall, a visionary leader in the design world and the first Black female dean of a design faculty. Dori discusses the transformative power of design as a tool for cultural justice, equity, and inclusion. Together, we explore critical questions like: How do we decolonize design? and what it takes to rethink design education for a m
Small Museums, Big Impact with Alli Schell
What does it take to lead and innovate in a small museum setting? In this episode of Matters of Experience, hosts Abigail Honor and Brenda Cowan sit down with Alli Schell, Director of Public Programs at the Marshall Steam Museum, to explore the unique challenges and opportunities of working in small museums. With a career shaped by a deep passion for history and education, Alli shares her journey
Universal Design in Cultural Institutions with Beth Redmond-Jones
How can museums and cultural institutions become more inclusive and welcoming for all visitors? Join us as we explore this vital question with Beth Redmond-Jones, VP of Exhibitions at the Monterey Bay Aquarium and editor & contributing author of Welcoming Museum Visitors with Unapparent Disabilities. With over 30 years of experience at leading institutions like the San Diego Natural History Mu
Science Meets Storytelling with Elisabeth Ramm
This week we discuss the fascinating debate on the role of immersive spaces in science museums with Elisabeth Ramm, an associate partner at ATELIER BRÜCKNER and co-founder of the Swiss-based ARTHINKING Association.Elisabeth shares her insights on how scenography and storytelling can foster creativity, critical thinking, and a sense of wonder. Whether you’re a designer, educator, or science enthusi
Taste, Touch, and Tech with Emilie Baltz
Take a bite out of the world of multi-sensory design with Emilie Baltz, an immersive experience director known for her innovative approach to combining the senses, art, and technology. Discover how Emilie’s work, such as the acclaimed Dream Machine at Liberty Science Center, fosters curiosity and wonder by engaging all the senses. Learn about her passion for community building and how she uses tec
The Muse in Museum
Celebrating our 50th episode!Join us for a special milestone as we celebrate 50 episodes of Matters of Experience! Abby and Brenda dive into the heart of what makes our profession so unique – and celebrate the incredible guests and topics we’ve explored.In this episode, “The Muse in Museum,” we reflect on the muses that shape our show. From the creative minds at the San Francisco Museum of Modern
Breakdowns and Breakthroughs with Eli Kuslansky
This week’s guest has a theory that you must have a breakdown before getting a breakthrough. Tune into this week’s episode to discover how Eli Kuslansky, Founding Partner and Chief Strategist at Unified Field, applies this theory to revolutionize museum design. Eli shares his journey from nautical antique appraisals to pioneering digital media in museums, creating evocative, emotion-rich exhibits.
Creating with Nature with Melissa McGill
How can art truly connect with a place and its community? Join Abby and Brenda on Matters of Experience as they dive into this question with artist Melissa McGill. Melissa shares her approach to creating art that resonates authentically with its environment, emphasizing the importance of genuine connections and immersion. Through projects like the Red Regatta in Venice, she illustrates how art can
What is an Experience? with Tim McNeil
Tim McNeil is a Professor of Design at the University of California Davis and Director/Chief Curator of the UC Davis Design Museum. He believes that exhibition design is the most transdisciplinary of the design fields, bringing together different design disciplines to create engaging experiences for diverse audiences. In this week’s episode, Tim joins hosts Abby and Brenda in a multifaceted conver
Creating an Audience-Centered Experience with Jamie Lawyer
As museums evolve from traditional repositories of art and artifacts to dynamic spaces that reflect their visitors’ diverse voices and experiences, creating inclusive spaces for audiences is more critical than ever. This week’s guest is on a mission to foster inclusivity in cultural institutions. Join Abby and Brenda as they chat with Jamie Lawyer, the Chief Experience Officer at the Rubin Museum
Textiles and Technology with Nicole Yi Messier
What do textiles and technology have in common? Independently, each medium can be used as a form of artistic expression. Together, they can combine to tell stories that blur the boundaries between the digital and the physical. Nicole Yi Messier is a multidisciplinary artist and the co-founder of Craftwork, who loves to create experiences that push the envelope in terms of how we interact with them
Being Successful While Balancing it All with Trent Oliver
In this episode, discover the transformative power of mentorship, visitor-centered design, and innovative storytelling with Trent Oliver, the Principal and Managing Director of Blue Telescope. From fostering diversity and inclusion to balancing work-life as a parent, Trent shares insights on shaping the future of interactive experiences. If you’re curious about the unique perspectives and challeng
The Transformative Power of Play with Anne Fullenkamp
Remember the excitement of exploring new worlds as a child? What if you could step back into that sense of wonder and curiosity? Join us as we journey into the captivating realm of children’s museums with this week’s guest, Anne Fullenkamp, the Senior Director of Creative Experiences at the Children’s Museum of Pittsburgh. From interactive exhibits to inclusive experiences, this episode embarks on
Flourishing through Museums in a Changing World with Dr. Kiersten F. Latham
In this episode of Matters of Experience, Abby and Brenda engage in a dynamic conversation with Dr. Kiersten F. Latham, co-author of Flourishing in Museums: Towards a Positive Museology. Together, they delve into the transformative power of positivity within the museum field, exploring how fostering a culture of flourishing not only enhances visitor experiences but also empowers museum staff to th
Museums of the Future with Sundar Raman
This week’s guest believes that the future is not for us to await, but rather to create, and that every idea exists for us to envision and then manifest. In this episode, hosts Abby and Brenda engage in a dynamic conversation with Creative Engineer, Sundar Raman about art, technology, and human experience. From embracing curiosity to fostering empathy, this episode offers a glimpse into the boundl
Evoking Emotional Responses with Ed Purver
Why accept the rules of reality when you can explore the power of possibility? How can immersive experiences invite people to embrace the present moment and challenge the boundaries of what’s possible? The answers to these questions and more, on this insightful episode featuring Ed Purver, a creative director and thought leader. His work on projects, including the Sphere in Las Vegas, encourages p
Hope and Healing with Jan Seidler Ramirez
In this episode of Matters of Experience, explore the intricacies of curating stories that breathe life into artifacts, revealing raw emotions and untold narratives. Join Abby and Brenda in conversation with Jan Seidler Ramirez, the founding Chief Curator of the National September 11th Memorial and Museum in New York City. Jan shares insights into the delicate balance between remembrance and hope,
Demystifying AI with Chris Cooper
/imagine two podcast hosts, Abby and Brenda, speaking to a guest, Chris Cooper, at a recording studio in New York City about utilizing artificial intelligence to explore the synergy of human ingenuity and machine intelligence within experience design. --style rawShow Notes:ChatGPTClaude AIMidjourneyStability AIDALL·E 3If you have any comments, suggestions or questions about the show please send an
How Might We Do It Better? with Bosco Hernandez
Are you curious to discover what an abundance mindset, JEDI meeting, or radical hospitality is? In this episode, we’ll talk about these topics and more with special guest Bosco Hernandez, the design director at the SFMOMA. Bosco delves into his approach to making museums more inclusive, enhancing visitor experiences, and the importance of framing questions with possibilities. This episode is a mus
Humor & Absurdity with Neil Mendoza
Neil Mendoza is a leading figure in new media, experimental art, and technology who challenges preconceived notions and offers fresh perspectives on familiar subjects. In this episode, Neil shares his childhood experiences, discussing the blend of curiosity, technical exploration, and creativity that shaped his path. Discover how Neil’s work connects with viewers on a deeper level, creating a brid
Espionage and Engaging Exhibits with Kathryn Keane
Have you ever wondered how a museum turns the secret world of spies into an exciting experience? Join Abby and Brenda in a captivating conversation with Kathryn Keane, Vice President of Exhibitions & Collections at the International Spy Museum, as she discusses how to create exhibits that are both serious and seriously fun. Explore the challenges and successes of bringing history to life and g
Breaking the Silos with Gretchen Coss
Gretchen Coss is a passionate educator and industry luminary who has been a driving force in cultivating and supporting students and emerging professionals in experience design. Her transformative work as the Senior Vice President of Strategic Partnerships at G&A (formerly Gallagher and Associates) mirrors her commitment to fostering talent. Tune in to this episode of Matters of Experience as
Crafting Emotions in Experience Design
Dive into a rollercoaster of emotions with our latest podcast episode and join Abby and Brenda as they explore the fascinating interplay of emotions in the world of experience design. From understanding the emotional volatility of historical figures to managing creative teams and clients, this episode delves deep into the power of emotions in storytelling and design. Don't miss this insightful jou
Live at the Gilder Center
Coming to you live from the American Museum of Natural History, Abby and Brenda provide their unique perspective on museum design as they explore the new Gilder Center on the latest episode of Matters of Experience.Join them as they share their unfiltered impressions about their on-site visit, revealing the museum’s impressive aspects while also addressing elements that fell short of their expecta
The Climate Crisis is Simple with Tom Bowman
This week’s guest genuinely believes that solutions to the world’s most challenging problems, including climate change, are well within our reach. In this episode, hosts Abby and Brenda sit with accomplished advisor, speaker, and changemaker Tom Bowman to explore the intersection of climate change and the design industry, unveiling how innovative design concepts and practices can drive positive en
Thinking in Moments with Victor Torregroza
Imagine being a kid again - that's what this week's guest, Victor Torregroza, challenges designers to do as they create experiences. Victor, the Events & Experiences Program Manager at Intel Corporation, joins the podcast to talk about the business of connecting people to stories and how experience designers can enrich the human connection to create moments of sensory excitement, information,
Event Strategy and Storytelling with Liz Nacron
When people think of the event industry, they don’t necessarily think about them as designed experiences. However, industry events and trade shows provide a unique opportunity for companies to create a narrative that resonates with the audience’s needs and challenges.In this episode of Matters of Experience, join Abby and Brenda as they explore the dynamic world of trade shows with seasoned indust
Special Episode: Live from the 2023 SEGD Conference
Live from SEGD’s 50th Anniversary Conference in Washington, DC, join Abby and Brenda for a special episode that captures the essence of design excellence across five decades. As they celebrate this milestone, we bring you exclusive interviews with some of the design world’s finest minds, including Rich Burns (SEGD Founder), Llisa Demetrios (Eames Institute), Gretchen Coss (Gallagher & Associat
Human-Centered Design with Andrea Hadley-Johnson
This enlightening episode explores the intersection of art, design, empathy, and societal transformation with creative producer and curator Andrea Hadley-Johnson. Andrea, currently the Artistic Program Manager for the National Justice Museum, takes us on a journey through her creative process and the power of objects to convey messages of love, justice, and social change within exhibitions. Drawin
Technology and the Human Experience with Brian Allen
In a rapidly evolving technological landscape within designed experiences, where does the human element fit in? Join Abby and Brenda in a captivating conversation with Immersive Thought Leader/Co-Founder/Emmy Award-Winning Creator/Experience Designer Brian Allen, as they delve into the delicate balance between cutting-edge innovations and maintaining the essence of human connection. Discover the a
Cultivating Future Design and Industry Leaders with Cybelle Jones
In this inspiring episode, Abby and Brenda sit with the brilliant Cybelle Jones, CEO of the Society for Experiential Graphic Design (SEGD), to explore her incredible journey in the experience design field. Cybelle shares her transformative experiences while working on projects like the International Spy Museum and the Mississippi Arts + Entertainment Museum, highlighting her dedication to making m
Reclaiming Heritage Through Repatriation with Terry Snowball
Who truly owns historical objects? And what happens when Indigenous cultural artifacts are returned to their rightful communities? Join Abby and Brenda in a thought-provoking conversation with Terry Snowball, Museum Specialist at the Smithsonian Institution. In this episode, Terry shares his experiences and insights into the complicated world of repatriation, exploring the challenges and triumphs
Informal Learning and Instinctive Design with Ed Rodley
In this episode, Abby and Brenda invite Ed Rodley, an award-winning experience designer and co-founder of Experience Alchemists, to discuss the creativity, psychology, and innovation behind designed experiences. Ed shares his journey from being an 11-year-old museum volunteer to becoming a prominent figure in experience design for cultural organizations. The episode also explores holistic visitor
Multi-sensory Design, Psychology, and Perception with Ellen Lupton
Emotion. Surprise. Beauty. These elements of sensation are what make design compelling in immersive experiences. This week’s guest is Ellen Lupton, a curator, educator, designer, and expert on multi-sensory design. In this episode, Ellen discusses her design approach to influence emotions, behavior, and memory. So whether you’re a designer, a business owner, or simply someone interested in learnin
Unsung Heroes with Mike McCarthy
Behind the scenes of every immersive experience, an unsung hero is translating the visions and ideas of designers into tangible realities. This week’s guest, Mike McCarthy, is that unsung hero. Mike, the Vice President of Design Communications Ltd (DCL), is an internationally recognized custom fabricator of architectural specialty products and large-scale construction and renovation projects. Mike
Feelings aren't Facts with Joe Federbush
This week on Matters of Experience, we chat KPIs to ROIs in a way that won’t make you ZZZ. Metrics maestro, Joe Federbush, President & Chief Strategist of EVOLIO Marketing, joins the podcast to discuss humanizing data, measuring emotion, and searching for sentiment to help brands develop the most impactful experiences.If you have any comments, suggestions or questions about the show please sen
Mob Museum Mentality with Jonathan Ullman
Las Vegas, the Entertainment Capital of the World, known for its bright lights and big casinos, isn’t necessarily the city that comes to mind when you think about where to travel to discover an immersive museum experience. But believe it or not, it is. This week’s guest is Jonathan Ullman, President and CEO of the Mob Museum, a one-of-a-kind cultural institution exploring the ongoing power struggl
An American Immigrant and Migrant Experience with Annie Polland
The American story is an immigrant story, and in the Lower East Side of New York City, the Tenement Museum provides a voice for immigrants who have often been forgotten or marginalized. This week’s guest is Dr. Annie Polland, President of the Tenement Museum. She joins Abby and Brenda to discuss the importance of celebrating the enduring stories of real people and real families who immigrated and
Data-Driven Designed Experiences with Cathy Sigmond
Ever wonder who museums and cultural organizations call to learn how to better connect with their audiences and visitors? It’s this week’s special guest, Cathy Sigmond, Head of Strategy at Kera Collective. She uses data and insights to help museums paint a big picture of how to better shape visitor experiences. She joins the podcast to discuss her role as an expert in design-based and qualitative
The Object of it All
What do a pajama case and a horse’s head have in common? Nothing to most of us, but they are both objects with significant meaning to each of our hosts. This week’s episode is about objects — our relationship to them in our everyday lives, their role in museum environments, and how exhibit designers can make meaningful connections with them.Show Notes: Museums Health and Healing Projects | Objectd
The Art of Storytelling with Yan Vizinberg
What is a story? Do experiences have to tell a story? Does storytelling exist in museums? In this week’s episode, we’ll dissect what a story is and what it isn’t with writer, filmmaker, and co-founder of Lorem Ipsum Corp, Yan Vizinberg. From the power of storytelling in films and literature to its impact on designed spaces and museums, this episode will explore the many ways in which stories can s
Empathy in Design with Elif Gokcigdem
This week's guest is Elif Gokcigdem, a leading voice in the field of empathy and the founding president of ONE, a non-profit organization dedicated to fostering compassion in individuals, communities, and institutions around the world.In this episode, we'll delve into why empathy in design is crucial to creating meaningful and impactful experiences on an individual level and, more importantly, how
The Spectacular with Chris Wangro
This week, we explore the sensational and spectacular with one-time circus ringmaster, former Director of Special Events for the City of New York, and producer impresario Chris Wangro. Known as a master of community building and spectacle, he’s worked with a variety of legends, from Dolly Parton to the Dalai Lama. He is credited with reinstating “Mega-Events” to Central Park, where he oversaw the
Museums & War with Jasminko Halilovic
“It all started when I put online a simple question: What does childhood in war mean for you?” - Jasminko HalilovicIn a world affected by tension, polarization and war, can museums act as a voice for love, unity, and peace? This week’s guest tackles this very question. Jasminko Halilovic is the founder and managing director of the War Childhood Museum, and in this episode shares how a book about o
Storytelling in Experience Design
In experience design, the stories we tell must touch the visitor in a very personal way and help them connect with the world around them and inspire them to think about their place in history. This episode is for the storytellers, creatives, and designers in search of a toolset to develop truly immersive narratives. Abby and Brenda focus on storytelling in experience design, why it’s essential to
Taming of the Wild Beast with Rob Cohen
Business mogul Rob Cohen, Vice President and General Counsel of Display Supply & Lighting, Inc., switched lanes from being a lawyer to becoming an entrepreneur in the experiential industry in the mid-90s and has been helping agencies and institutions bring their immersive environments to life with the companies he’s built. In this week’s episode, he speaks on how to tame the wild beast that is
Art and Experience in the Metaverse with Raina Mehler
As the Media Arts Director at Pace Gallery, Raina Mehler is devoted to exhibiting artists and interdisciplinary groups pioneering in the emerging field of immersive, experiential art and the Web3 space. She joins this week to talk about the metaverse: what it is, what it isn’t, and how it can be the next step in the evolution of technology, design, and communication.Show Notes: Pace VersoSuperblue
Reinventing the Retail Experience with Giovanni Zaccariello
The way we consume is changing. It started with technology helping us buy whatever we want, wherever we are, with a simple click of a button. And it’s now affected the idea of the retail store’s purpose. We’re thrilled to be joined by Giovanni Zaccariello, Senior Vice President of Global Visual Experience at Coach, to talk technology, innovation, and how to start leveraging experiences to reinvent
Where's the Bathroom? with Alex Bitus
Architect Alex Bitus believes that the bathroom is the most important room in a building. Can a lavatory really have the potential to be an indicator of the quality of the structure’s overall design? Beyond the bathroom, this episode explores how architects and designers create comfort through design.Show Notes:Buro BitusLiberty MarketJudy Rand's Visitors Bill of RightsYamalo — Nenets Autonomous R
Satisfaction as Ultimate Experience with John Falk
In this episode, Abby and Brenda talk with John Falk, social scientist, educator, and author, on the meaningfulness of museums, their role in our well-being, and how satisfaction is a critical achievement in the museum experience.The three explore the meaningfulness of museums, why they matter, and what motivates us to visit them. This episode analyzes how designers can push boundaries, impact how
Follow the Crowd with Joy Bailey-Bryant
Joy Bailey-Bryant is the President of the U.S. office of Lord Cultural Resources. She joins Abby and Brenda to explore what DE&I means to cultural institutions of all types and what it takes to design meaningful exhibits and memorable museum experiences. Joy reflects on her journey, consideration for the future of our profession, and shares how she connects with diverse communities to create w
Diversity, Equity, and Inclusion in Museums with Monica O. Montgomery
In this episode, Abby and Brenda discuss Monica O. Montgomery’s decades-long journey from unpaid intern to director of Community Engagement and Programs for Historic Germantown, and how using community engagement as the primary lens of her work has allowed her to utilize the museum as a hub of humanitarian activity to serve society.Show Notes: The Art of Relevance Before Yesterday We Could Fly: An
There's No I in Team
In this episode, Abby and Brenda shine a spotlight on the creative team: people, processes, war stories and success stories, as we explore the questions of who takes ownership, what’s gained when a team works well, and what’s at stake when it doesn’t? We share techniques for breaking through creative blocks and our thoughts on the role of good communication, thoughtful leadership, and managing emo
Behind the Glass with Sina Bahram
Nearly 2 billion people worldwide have a disability. So, how do we incorporate inclusive design and sustainable practices into our work to ensure we create experiences that are inclusive for everyone? Abby and Brenda’s conversation with Sina Bahram explores how to enhance true inclusivity and why it makes the entire experience more enriching.Show Notes:Prime Access ConsultingSmithsonian Guidelines
Exhibition Versus Experience
In this episode, Abby and Brenda respond to the current influx of questions about the differences between what industries deem to be “exhibitions” and “experiences”, and why the conversation matters. Are experiences always event or program-driven? Where do content, learning, transformation, and meaning-making fit in? Does thinking about experience mean that we are thinking more about audiences? In
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