Future of UX | Your Design, Tech and User Experience Podcast | AI Design
Future of UX is a podcast that explores the impact of emerging technologies like AI, AR, VR, and the metaverse on user experience design. Host Patricia Reiners interviews experts and thought leaders to discuss trends, insights, and best practices in UX. Topics include the ethics of AI and the future of user interfaces, aimed at designers, developers, and entrepreneurs.
Episodes
#171 Should We Be Scared of AI?AI Agents Hacked Hugging Face to Cheat on a Test
This summer, more than a thousand AI agents broke out of a test at OpenAI and hacked Hugging Face, because they were looking for the answers to an exam. A few weeks later a 27 year old researcher quit his job at Anthropic and said the AI labs are gambling with our lives, and since then it feels like everybody is afraid of AI.In this episode I tell you the whole story from the beginning. What happe
#170 AI Influence Without Authority: 3 Meetings Every Designer Has Sat In, with Brittni Bowering
👉 Grab one of the last seat for AI for Designers: https://ai-for-designers.comAI is taking over more and more of the making. What's left for us as designers is the meeting where it all gets decided, and I think most of us never learned how to handle that part.In this episode I talk with facilitator and workshop designer Brittni Bowering, who has run sessions for teams at Google, Procter &
🔵 AI for Designers open for Enrollment: Early bird available until Thursday
🔵 Open for enrollment: AI for Designers Early Bird Until Thursday: https://ai-for-designers.comA special episode, a little outside the usual rhythm. Doors for the next round of my AI for Designers Bootcamp opened today. The early bird runs until Thursday, and there are only a few spots left.If you're still on the fence, this one is for you. I'll tell you what happens inside the bootcamp
#169 The New AI Identity: What Product/UX Designers Need Now
AI for Designers: 5-week Bootcamp 💻 opening September Sep 28→ Sign up for the waiting listPart three of the identity crisis trilogy. The last three years have been a rollercoaster, and some days it just isn't fun to be a UX designer anymore. In this episode I stop describing the problem and tell you w
#168 Nobody Invites the UX Designer Anymore (UX Identity Crisis, Part 2)
AI for Designers: 5-week Bootcamp 💻 opening September Sep 28→ Sign up for the waiting listOne UX designer, one fast team that stopped inviting him, and one escalation that made everything worse. In part two of UX Has an Identity Crisis, I share a story from a current client project and what it tells us abo
#167 UX Has an Identity Crisis
UX Has an Identity Crisis, and AI Is Just the InspectionWhat is really changing in UX right now, the numbers behind it, and why AI is the inspection rather than the cause. Part one of two.Resources and linksAI for Designers Bootcamp: https://ai-for-designers.comNewsletter: https://patriciareiners.de/newsletter/Instagram: https://www.instagram.com/ux.patricia/NPR, jury finds Meta and Google neglige
#166 The Great Role Shift: Design Engineers, Claude Design, and What It Means for You
Join the AI Workforce Challenge Sep 07 - Sep 14 LIVE ✨ Build your own agents and skills with Claude: Let's build togetherShow notes / sourcesAI in Design Report 2026 — Teams chapterDesigner Fund — AI in Design 2026: The inflection point is hereThe Rise of the Design Engineer — Our Culture MagTechCrunch — Anthropic launches Claude DesignDataCamp — What Is Claude Design?UX Planet — Why the UX Job Ma
#165 My AI Workforce in Claude Cowork: The Agents and Skills Behind the Scenes
7 Day Challenge, build your own AI workforce. Starts 7 September, seven days, one hour a day. 🔧 Sign up hereI work 24 hours a week. If you opened my laptop today you would not find a chatbot. You would find an org chart, built in Claude Cowork: six departments, none of them human.In this episode I take the whole thing apart. The four text files underneath it, which are the boring part and take an
#164 How Fin (Intercom) Prototypes With AI with Domingo Widen
Domingo Widen is a Staff Product Designer at Fin (formerly Intercom), where he leads the Frontend Infrastructure team — the team that builds the tools, design system and AI setup everyone else uses to ship. In this episode he opens up his actual workflow: a "Design Playground" repo every designer, PM and researcher can clone, prototyping directly in production, and "Search Intellige
#163 The Quarterly: My 24h Work week and What I'm Actually Working On (And What I Got Wrong)
In this first quarterly update I talk about the private company cohorts I'm building, the free Adobe Firefly workshop series, and three shifts I saw in the field over the last three months. Plus the honest version of how I actually work: three days a week, what that constraint did to my business, and the one thing I got wrong and waited far too long to fix.IN THIS EPISODEWhy Claude Code stopped be
#162 The Case of the Vanished Judgment
A designer with 20+ years of experience sits in front of twelve competent, AI-generated screens... and can't evaluate a single one. Not because they're bad. Because something is missing. And the same thing happened to me.In this episode, I investigate this case like a detective story: What was taken from us? Who took it? The answer turned out to be the most hopeful thing I've learned a
#161 700 Components in One Day: How Design Work Is Quietly Moving Into Code
A client of mine just rebuilt their entire Figma design system — roughly 700 components — as code components in Claude Code. It took one day. And now their designers prototype in code, while Figma has become the tool they open "when they occasionally need to design something."In this episode, I unpack what this story reveals about where our jobs are heading. The "should designers co
#160 AI Customer Research: Why Designers Should Learn Claude Code with Caitlin Sullivan
Most designers think Claude Code is a developer tool. Caitlin Sullivan makes the case that it's one of the most underrated tools for customer research and insight work. In this episode we talk about how she actually uses AI to get from raw customer conversations to insights you can act on, and why designers shouldn't wait for permission to pick this up. If you've felt stuck in the chat
#159 Beyond the Copilot: The 4 AI Patterns Every Designer Should Know
Most teams default to chat when they think about adding AI to a product. But chat is just one pattern — and often not the right one. In this episode, Patricia breaks down the four AI interaction patterns every designer needs to know: Advisor, Generator, Agent, and Orchestrator. Each one has a completely different UX logic, a different failure mode, and a different answer to the one question that m
#158 Why Junior Design Jobs Are Vanishing (And What To Do About It)
Junior design jobs are disappearing and most people are blaming the wrong thing. In this episode, I break down what's actually happening to entry-level design roles right now, why AI is only part of the story, and where the real opportunities are hiding. If you're starting your design career or feeling stuck in the job market, this one is for you.What You'll LearnWhy junior design hiri
#157 Google I/O Takeaways for Designers
Google I/O 2026 happened. And a few things they announced will actually change how you work as a designer. In this episode I break down the 7 that matter most — no fluff, just the stuff that's relevant for UX and product designers right now. IN THIS EPISODE → Google Stitch — the free AI design tool that made Figma's stock drop 9% in one day→ Material 3 Expressive — Android's biggest r
#156 Figma MCP, Claude skills, Agents
AI for Designers: 5-week Bootcamp 💻 → Sign up for the waiting list👉 0€ Training: Build your first Claude Skill in 10 min 👈→ Build your first Claude skill in 10 min💌 Newsletter → Free Weekly UX insights and updates: UX New
AI for Designers Is Open: Everything You Need to Know
AI for Designers is officially open for enrollment for just a couple of days (or until it's sold out)- In this special episode of Future of UX, I’m answering all the biggest questions about my live bootcamp AI for Designers.We talk about:how the bootcamp workswhat’s includedhow much time you actually needAI workflows for designersvibe coding, AI UX, research, prototyping & content generati
#155 I Tested 50 AI Tools. I Kept 5. Here's Why.
AI tool overwhelm is real. Every week there's a new demo, a new hype cycle, a new tab you open twice and never touch again. In this episode I share the five tools that actually stayed in my stack and more importantly, the exact workflows I use with each one. No fluff, no sponsored picks. Just what genuinely changed how I work as a UX designer and AI consultant.In this episode I talk about why
#154 AI Evolution: The Darwin Moment in UX
Before UX, before Figma, before any of this . Patricia studied biology. And that lens changes how she sees what’s happening in design right now.Because this isn’t just another tech shift.It’s evolution.In this episode, she breaks down why AI isn’t just changing tools or workflows — it’s creating a real divide between designers who adapt and those who don’t. And why this moment feels less like a tr
#153 Claude Design: I Tested It So You Don't Have To
Claude Design launched April 17, 2026 and it's Anthropic's most designer-relevant release yet. In this episode, Patricia walks through three real experiments: a branded design system integration, an interactive infographic, and a social media carousel. She breaks down what actually works, what doesn't, and what designers need to know before they dive in.Key Learnings:Claude Design prod
#152 Claude Cowork for Designers in 30 min (5 Real Workflows, Step by Step)
Claude Cowork is one of the most underestimated tools for UX designers right now. In this episode, Patricia breaks down exactly what Cowork is, how it's different from regular AI chat, and five concrete workflows you can run today — including research synthesis, competitive analysis, flow specs, design system docs, and portfolio case studies. Step-by-step, with exact prompts. Plus: how to set
#151 The Empathic Web: When interfaces start responding to your emotions with Sebastian Löwe
What if websites could understand how you feel?In this episode of Future of UX, Patricia talks with Sebastian, Director of UX Design at Virtual Identity, about a concept that could fundamentally change how we design digital experiences: the Empathic Web.Instead of static interfaces that look the same for every user, the empathic web describes a future where digital products can adapt to a user’s e
Quarterly Update: The AI Shifts Designers Should Watch Now
In this quarterly update, Patricia shares the few AI shifts designers should actually pay attention to right now—beyond the noise. We talk about Claude Skills (prompts turning into reusable workflows), what happens when tools start connecting into real ecosystems, and why AI is moving from “answers” to agents that can take action. Plus: how learning is changing with tools like NotebookLM and what
#149 Designing AI Features: The 3-Step Framework Product Teams Need with Bansi Mehta
In this episode of the Future of UX Podcast, I’m speaking with Bansi Mehta, founder of Koru UX Design. We talk about one of the biggest challenges product teams face today:Everyone wants to add AI to their product.But very few teams know how to actually design AI features that create real value for users.Bansi recently shared a framework her team uses internally to design AI-powered experiences. T
#148 Understand Claude in 20 Minutes: Skills, Plugins, Code & What Designers Should Actually Use
Everyone is suddenly talking about Claude… but most people are still a bit confused about what it actually does.In this episode, I break down the key features like Skills, Plugins, Connectors, Canvas, and Claude Code in a simple and practical way.More importantly, I’ll show you what actually matters for you as a designer and what you should try first after listening.If you’ve been hearing the hype
#147 Why designers need to think like founders with Felix Haas
AI is changing how we design and build products faster than ever.In this episode of Future of UX, I’m talking with Felix Haas, who is currently working at Lovable. Felix shares a lot of insights online about building products with AI, vibe coding, and how the way we create software is evolving.Felix and I actually go back quite a few years. We first met in Berlin when he was running his own agency
#146 Junior Designers, If I Were Starting My Design Career Today, I’d Do These 3 Things
In this episode of Future of UX, I’m sharing the three things I would do if I were starting my design career today as a junior UX/UI/Product Designer.And I’m not saying this as abstract advice. I’m saying it as someone who started almost 10 years ago with basically zero real UX skills, taught myself a lot on the job, and built a career in a market that was booming back then.The difference is: the
#145 From Pixels to Power: Why Designers Must Become Builders with Morten Rand-Hendriksen
What if the future of UX isn’t about better interfaces — but about moving beyond interfaces altogether?In this episode, I’m joined by Morten Rand-Hendriksen, Principal Instructor at LinkedIn Learning, to talk about where design is really heading in the age of AI.Morten has a background in web development, UX, and interaction design, and over the last years has gone deep into AI and product thinkin
#144 Something Big Is Happening with Matt Shumer: Agentic AI, Hype & What UX Designers Should Really Do
In this episode, we unpack a viral AI essay that compares today’s AI moment to February 2020 the calm before global disruption.The author argues that AI has entered a new “phase change.” That systems like GPT-5.3 Codex and Claude Opus 4.6 are no longer just assistants, but autonomous agents capable of planning, executing, and iterating complex work independently.But is this reality or hype?As UX d
#143 Synthetic Users, AI Interviews, and the Future of UX Research with Julian Della Mattia
In this episode of Future of UX, I’m joined by Julian Della Mattia, Senior User Insights Manager at DuckDuckGo.I first came across Julian through his conference talk on synthetic users, and it immediately stood out. Not because it was hyped, but because it was thoughtful, critical, and refreshingly honest. At a time when AI research tools are popping up everywhere, Julian brings a grounded perspec
#142 OpenClaw and the UX Shift from Interaction to Delegation
AI tools that talk are familiar by now.AI systems that act are something else.In this episode of Future of UX, Patricia takes a closer look at OpenClaw, an emerging AI agent system that can execute real actions instead of just giving advice.Rather than repeating the hype, this episode breaks down what OpenClaw actually is, why it’s getting so much attention, and why it raises important questions f
#141 Dive into 5 Future-Ready UX Meta Skills You Need by 2030 and How to Build Them Today
AI for Designers: 5-week Bootcamp 💻 → Sign up for the 5 week bootcamp✨ Free ✨ Design Trend report 2026Get access to the trend report (40min video)In this episode, I’m taking you behind the scenes into real stories from design sprints, roadmap meetings, and client challenges and all to unpack the 6 most important meta-skills that will define successful UX
#140 AI Project Case Study with Flore de Crombrugghe
AI for Designers: 5-week Bootcamp 💻 Open Jan 26' 2026→ Sign up for the waiting listn this episode of the Future of UX Podcast, I’m joined by Flore, a former participant of my AI for Designers Bootcamp.We talk about how Flora used the bootcamp to build a real AI-powered tool and how she approached a very common challenge in design teams: co
#139 AI Updates for Designers
✨ Free ✨ Design Trend report 2026Get access to the trend report (40min video)Keeping up with AI updates has basically become a full-time job.New models, new tools, new workflows — every week something changes, and most of us don’t have the time to read every release note, test every feature, or scroll through endless feeds.So I did that for you.In this episode, I break down five major AI update
#138 Big UX Trends 2026: The Shifts Designers Can’t Ignore
2026 is not just another trend year for UX.It’s a transition phase.⚡️ Trend report Get access to the trend report (40min video)In this episode, I’m sharing my UX Trends 2026 and why this moment matters more than the last ten years combined.AI is no longer just a feature we add to products.It’s becoming the interaction itself.At the same time:interfaces are dissolvingresearch is accelerating at mac
#137 Generative UI: Lessons from Google Labs Disco
Generative UI is quietly changing how digital products work — and Google Labs’ experimental browser Disco is a perfect example of that shift.Not what buttons look like.But how interfaces are created in the first place.In this episode of Future of UX, I explore what happens when interfaces are no longer fixed screens, but generated on the fly based on user intent, context, and goals.Using Disco and
#136 The Big Shifts in UX, AI & Tech 2025
In this episode of Future of UX, Patricia breaks down the most important tech and AI shifts of 2025 — the trends that fundamentally changed how we design, build, research, and work. If you missed anything this year or simply want the essential takeaways, this episode is your shortcut.From AI Agents and deepfake-proof UX to vibe-coding, AI-native browsers, research automation, and the rise of gener
#135 People, Agents & Robots: How Work Is Changing for UX Designers
In this episode, we explore one of the biggest shifts happening in the world of work right now: the rise of people–agent–robot partnerships.I break down insights from McKinsey’s new report Agents, Robots, and Us and explain what this means for UX designers, product teams, and anyone working in digital experiences.We talk about:• how work is changing toward human + AI + robot collaboration• why mos
#134 The Economics Behind AI: What Designers Need to Know
In this episode of Future of UX, we explore the real economics behind today’s AI tools.Why are some tools stable while others quietly burn money?What does OpenAI’s IPO tell us about where the industry is heading?And what should designers expect in the next 1–3 years?A clear, easy-to-understand breakdown for anyone designing in an AI-driven world.Why AI is so expensive (training vs. inference costs
#133 What Hiring Managers Want in 2026 (and What They Don’t)
Design roles are shifting fast and AI is speeding things up. In this episode of Future of UX, we dig into what’s really changing in the UX world, which roles are emerging, and how you can stay ahead in a landscape shaped by automation, agents, and AI tools.You’ll hear:Why roles like Interaction Designer aren’t disappearing but evolvingWhat new job titles like “AI UX Designer” or “Design Ops” actua
#132 Understand AI Agents in 20 Minutes
AI Agents are reshaping how we interact with technology — from simple assistants to fully autonomous systems that think and act on their own.In this episode, Patricia breaks down what AI agents really are, how they differ from chatbots, what goes into building them, and why designers should start experimenting now.Whether you’re new to the concept or already knee-deep in agentic design, you’ll wal
#131 Quarterly AI & UX Update: Vibe-Coding, AI Design Ecosystems & the Rise of Agent Browsers
This episode mixes a few personal updates — balancing work, creativity, and life — with the top three AI trends every designer should know about this season:Vibe-Coding Goes Mainstream: How design teams are using emotional prototyping and AI-generated “vibes” to test concepts and shape user experiences faster than ever.AI Design Ecosystems: Adobe and Canva are reinventing what design software mean
#130 Halloween Special: UX AI Horror Stories and What UX Designers Should Actually Be Worried About
In this Halloween special of Future of UX, we explore the disturbing side of digital design where clever UX crosses into manipulation, AI tools launch without proper oversight, and personalization quietly erodes user autonomy.From real-life cases involving Snapchat’s rogue chatbot to Amazon’s subscription “traps” and a tragic AI-assisted suicide, this episode dives into the UX decisions and AI dep
#129 OpenAI Atlas vs. Comet vs. Dia: AI Browsers and the Future of UX –
In this episode of Future of UX, we dive into the next big shift: web browsers that don’t just open websites — they understand, summarise, act. We cover the newly launched ChatGPT Atlas (by OpenAI), and compare it with the bold efforts of Comet (by Perplexity AI) and Dia (by The Browser Company). We break down what each offers, where the UX opportunities and risks are, and what this means for us a
#128 Vibe Coding Is Useless Without Strategy: Why Random AI Prototypes Don’t Work
What if you could build a working prototype just by describing it?That’s the idea behind vibe coding a new way of designing where intent replaces execution, and AI handles the details.In this episode, we explore:what vibe coding actually is and how it workshow it’s transforming the UX process and team collaborationwhich new skills designers need to stay aheadand the real risks behind the hype — fr
#127 How ChatGPT Apps Could Redefine UX Design: When Apps Go Invisible:
What happens to UX design when apps disappear or rather, move inside ChatGPT?Please share your thoughts with me on LinkedinIn this episode of Future of UX, Patricia explores OpenAI’s latest update: ChatGPT’s new app ecosystem. With integrations from Canva, Figma, Booking.com, and Etsy, ChatGPT is evolving into more than just a chatbot it’s becoming a platform where the interface is the conversatio
#126 Synthetic Users in UX Research: Hype, Reality, and the Future of Design
Curious to hear your thoughts .Please share them here: LinkedinIn this episode of Future of UX, we dive into one of the most controversial topics in design right now: synthetic users.These AI-generated “users” promise fast, cheap, scalable insights — but can they really replace talking to real people? I’ll walk you through:What synthetic users actually are and how they’re createdThe tools and plat
#125 Ray-Ban Meta Glasses: UX Wins, Fails, and What’s Next
Smart glasses are back and this time, they actually look good. In this episode of Future of UX, Patricia Reiners breaks down Meta’s brand-new Ray-Ban Meta Glasses and what they mean for designers, technology, and the future of human-computer interaction.We’ll explore the UX lessons behind Meta’s “glasses first, tech second” design philosophy, hands-free media capture, and the in-lens display paire
#124 Understand AI in 20 Minutes: What Every Designer Must Know
AI is moving incredibly fast. Every week there is a new tool, a new model, a new headline. For designers it can feel impossible to keep up. But you do not need to know everything. You just need to understand the foundations, the language and the big trends.In this episode I take you through a clear overview of what really matters in AI right now. We cover the basics of AI, the art of prompting, th
#123 The 3 UX Skills That Will Still Matter After AI Takes Over
AI is changing the way we design fast. Tools are writing copy, generating wireframes and even running research. It is easy to wonder what is left for us as designers.In this episode I share the three core UX skills that will always matter no matter how powerful AI gets. You will hear personal stories from my own projects and workshops plus practical tips on how to practice and strengthen these ski
#122 AI Agents 2.0: Real-World Cases and the New UX Principles We Need
AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → Sign up for the waiting listIn this episode of Future of UX, we’re not just talking theory — we’re diving into real-world applications of AI agents already showing up in products people use every day. We’ll explore:Google’s Search AI Mode, which can book your dinner instead of just showing linksClaude Artifac
#121 Prompt-Driven Design: How to Use Prompts as a Creative Superpower
AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → Sign up for the waiting listIn this tutorial-style episode of Future of UX, we’re exploring one of the most essential skills for designers working with AI today: prompting.Prompting isn’t just about cool outputs. It’s becoming the new interface for design. When you know how to prompt well, it transforms you
#120 The GPT-5 Upgrade: What It Really Means for UX & Product Design
AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → Sign up for the waiting listIn this episode of Future of UX, I share my honest review of the new GPT 5 after testing it intensively for a week.If you have been on LinkedIn, X, or Instagram lately, you have seen mixed reactions. Some people are excited. Others say it is not a big deal or even that they are disa
#119 5 AI Shifts UX Designers Can’t Ignore
💻 ✨Waiting list for the AI Academy: 6-week Bootcamp to Learn How to Master AI as a Designer. Opening in September.→ Sign up for the waiting listToday, I’m breaking down the five biggest tech shifts from the past month that every designer should understand.This isn’t just about headlines — it’s about how these changes are quietly transforming what it means to design user exper
#118 Designing for AI Agents: UX Patterns, Ethics & Tools
In this episode, we're diving into one of the biggest shifts happening in digital product design right now: AI agents.AI agents are no longer just answering questions – they’re planning, making decisions, and acting on behalf of users. This fundamentally changes how we design experiences.You’ll learn:What AI agents actually are (and how they differ from chatbots)How they’re transforming UX and pro
#117 Vibe Coding: When AI Turns Your Ideas into Code
We’re back from the summer break — and kicking off this season with one of the most exciting shifts happening at the intersection of design and development: vibe coding.In this episode, I’m breaking down what vibe coding actually is, why it’s relevant for designers (not just developers), and how it’s changing the way we build digital products. You’ll hear about the tools that make it possible, how
#116 Apple's Liquid Glass: New Era of UX Design
In this episode, Patricia dives into Apple’s new Liquid Glass UI updates and what they reveal about the future of digital design.You’ll hear:✅ Why Liquid Glass is more than just a shiny update – and what it means for us as UX designers.✅ How this shift moves us beyond static screens and into dynamic, fluid, and more human experiences.✅ The excitement, the criticism, and the real opportunity in des
#115 Future Skills Beyond UX – The Key to Thriving in an Uncertain World
In this episode, we’re tackling one of the biggest questions in the future of work:💡 What are the skills that will truly future-proof your career?By 2030, 85% of the jobs that will exist haven’t even been invented yet. AI is already automating tasks we thought required human intelligence—so what skills will actually set us apart?The answer isn’t just technical skills like coding or design. Those c
#114 Lessons from a Decade of Innovation at Wix with Miri Lodman
In this episode of The Future of UX, I’m joined by Miri Lodman, Product Manager and team lead at Wix, where she’s been helping shape the future of website creation for over a decade. From her early work on one of Wix’s very first AI-powered tools to leading cutting-edge product innovation today, Miri shares how the role of AI has evolved—and how it’s transforming the way designers and professional
#113 The Psychology of UX – Are We Designing for Minds We Don’t Understand?
In this episode, we’re tackling a question that every UX designer thinks they understand—but do we really?💡 Are we designing for how people actually think—or just how we assume they think?We rely on psychology-based UX laws like:✔️ Hick’s Law (Too many choices slow people down—right?)✔️ Fitts’s Law (Bigger buttons are easier to click—makes sense?)✔️ Jakob’s Law (Users expect interfaces to be famil
#112 Quarterly UX & AI Update: Agents, Research Tools & Smarter Design Platforms
In this episode of Future of UX, I’m back from a little break — and a big life change (spoiler: I had a baby!).We’re kicking things off with a fresh quarterly update on everything new and exciting in the world of UX, AI, and design tools.I’ll walk you through:What’s new with AI agents and why they’re more than just fancy chatbotsHow tools like NotebookLM and UXAgent are giving us research superpow
#111 The Death of Navigation – Are We Designing Ourselves Out of a Job?
In this episode, we’re tackling a question that could completely change UX as we know it:💡 What happens to UX design when there’s no more "navigation"?For decades, UX has focused on creating clear navigation systems—menus, categories, filters, search bars. But AI is changing everything: ChatGPT delivers answers instantly—no need to browse. Amazon predicts what you’ll buy before you search. Spot
#110 Designing for Impact: Balancing Business, Ethics & the Future of UX with Amy Heymans
In this episode of The Future of UX, I sit down with Amy Heymans—a visionary design leader with 25+ years of experience in strategy, innovation, and ethical design. Amy has worked in health, finance, and government, always pushing for human-centered, responsible, and impactful solutions.We cover some BIG topics in this conversation:✅ Balancing business success with ethical design—how can we make a
#109 The UX Design Process in the Age of AI – Where Does AI Help (and Where Does It Hurt)?
In this episode, we’re tackling a question that every designer is asking:💡 AI is changing how we work—but is it improving or undermining the UX design process?UX is fundamentally human-centered, but AI isn’t human. So how do these two things coexist?We break down the five phases of UX design—Empathize, Define, Ideate, Prototype, and Test—and explore:✔️ Where AI is actually useful vs. where it’s ri
#108 Scaling Design & Creativity in the Age of AI with Jade Tomlin
How do you scale design teams while keeping creativity alive? How does AI fit into the future of UX?In this episode, I sit down with Jade Tomlin, Executive Creative Director at Huge, to explore the challenges and opportunities of designing at scale, fostering collaboration in large teams, and integrating AI into the creative process.Jade shares her insights on:✅ The key principles of great collabo
#107 Networking for Introverts – Can UX Design Help You Make Better Connections?
In this episode, we’re tackling something that many of us in UX, product, and design secretly struggle with: networking.Let’s be honest—traditional networking was built for extroverts.〜 Loud voices, quick conversations, and constant self-promotion dominate events.〜 Social platforms like LinkedIn reward frequent posting and engagement.〜 Conferences and meetups can be draining, especially for introv
#106 AI, UX & Sustainability: Designing a Future That Works for Everyone with Thorsten Jonas
AI is transforming the way we design and build digital products—but at what cost? In this episode of The Future of UX, I’m joined (again!) by Torsten Jonas, founder of the Sustainable UX (SUX) Network, to explore how AI, UX, and sustainability intersect.We’ll dive into:✅ Why sustainability in UX is about more than just “green” design✅ The hidden environmental cost of AI and digital products✅ How d
#105 AI UX is Broken – How Do We Measure a “Good” AI Experience?
In this episode, we’re tackling a huge question: How do we measure a “good” AI experience?AI is shaping everything—from hiring decisions to medical diagnoses, from content recommendations to self-driving cars. But here’s the issue: we don’t even have clear UX standards for AI.💡 If we don’t measure UX in AI properly, we risk building products that are functional but untrustworthy, accurate but unet
#104 The Future of Fashion UX: Metaverse, AI & Authenticity with Rachel Rosenson
In this episode of The Future of UX, I’m joined by Rachel Rosenson, a design leader at Zalando, to explore the intersection of fashion, innovation, and emerging technologies. From AI-driven fashion trends to the reality of the metaverse, Rachel shares her insights on what’s hype, what’s real, and how designers can shape the future of fashion e-commerce.✨ How Zalando’s innovation lab, The Studio, i
#103 UX in the Age of Overwhelm – Are We Designing for Exhausted Users?
In this episode, we explore a question that affects all of us:📌 Are we designing for users who are already exhausted?We wake up and immediately check our phones. We spend hours switching between apps, notifications, and endless feeds. Our brains are constantly processing information, yet focusing for more than a few minutes feels impossible.If digital fatigue is shaping how people interact with te
#102 AI, Ethics & Innovation: How Companies Can Integrate AI the Right Way with Zamina Ahmad
AI is everywhere—but how can companies integrate AI responsibly while ensuring fairness, innovation, and real business value?In this episode of The Future of UX, I’m joined by Zamina Ahmad, Founder of Shades & Contrast, a consultancy focused on fair and responsible AI solutions. With over 15 years of experience in data science, machine learning, and AI product development, Zamina shares her ex
#101 Designing for AI Agents: The Future of UX Beyond Interfaces
In this episode, we explore one of the biggest shifts happening in UX: designing for AI agents instead of traditional interfaces. As AI moves from merely responding to user inputs to making autonomous decisions, what does this mean for UX designers? We discuss the transition from screens and menus to AI-driven user-agent collaboration, the challenges of trust, explainability, and user autonomy, an
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#100 Big UX Trends for 2025 You Need to Know
we’re diving into the top UX trends for 2024 that every designer needs to know. From AI-powered experiences to sustainable design and emerging markets, we’re breaking down the biggest shifts happening right now and sharing practical tips to help you stay ahead of the curve.
In this episode, we’ll explore: ✨ The role of AI in shaping the future of UX 🌱 How to make your designs more sustainable and
#99 Design Challenges 2025 : What You Need to Know to Stay Ahead
In this episode of Future of UX, we’re diving into the biggest challenges designers will face in 2025—and what you can do to prepare. From the rapid rise of AI to shifting business priorities and the evolving role of design craft, the landscape is changing fast. We’ll explore why these challenges are happening, how they’re impacting the way we work, and what steps you can take to stay ahead of the
#98 Yearly Recap 2024: Growth, Innovation, and Planning for 2025
In this reflective episode of the Future of UX podcast, we look back at 2024—a year of transformation for the UX industry and beyond. Discover the top UX trends, including AI-powered tools, industry growth, and new design methodologies shaping the future. I’ll also share a 5-step framework to help you reflect on your own year and set meaningful goals for 2025.
Along the way, I’ll reveal personal h
#97 The Ultimate Gift Guide for UX Designers: Ideas for Creativity and Productivity
Struggling to find the perfect gift for the UX designer in your life? In this episode of the Future of UX podcast, I’ll guide you through a curated list of thoughtful, practical, and inspiring gifts that are sure to spark creativity and productivity. From tools like Time Timer and Post-it Dry Erase Surfaces to inspiring books like "The Design of Everyday Things", there’s something for every kind o
#96 Advanced UX Patterns for AI Products – Part 2
In Part 2 of Future of UX’s series on AI UX patterns, host Patricia Reiners delves deeper into design strategies that enhance user engagement and transparency in AI-powered products. Discover how advanced patterns like Token Layering, Variations, and Color Schemes are shaping user interactions and offering greater control and clarity in AI systems. With real-world examples and insights from The Sh
#95 Mastering UX Patterns for AI Products: Essential Design Strategies – Part 1
In this episode of Future of UX, Patricia Reiners unpacks the role of UX patterns in designing intuitive and user-friendly AI products. As AI becomes a staple in daily interactions—from virtual assistants to recommendation engines—designers face the challenge of making these complex systems accessible. Join Patricia as she explores foundational UX patterns, such as autocomplete, templates, suggest
