Healthcare IT Today Interviews
Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare.
Episodes
PerfectServe Uses AI to Transform Healthcare Workflow Orchestration
After 30 years of orchestrating workflows and connecting systems across providers and IT vendors, PerfectServe continues to expand what it offers provider organizations, including a new AI layer called ConnectiveIQ that will underpin all of its AI-native products moving forward. The first ConnectiveIQ-infused product, Intelligent Answering, offers AI call handling and launched in August. CEO Guill
How CSIRO is Making Interoperability a Front-of-House Clinical Benefit
CSIRO’s Smart Health Checks is Bringing Conversations Back to CareHealthcare interoperability is seen as a back-office challenge and it is rarely spoken about as a benefit to clinicians. But what if it was? Could it help accelerate initiatives? An initiative in Australia is doing just that - improving data exchange to reduce screen time so that clinicians can focus more on conversations with patie
Inside Epic’s Push to Help Customers Build Their Own AI Agents Using Agent Factory
Epic Agent Factory, a tool for Epic users to build their own AI agents, was announced this past January. Now, according to Derek De Young, Software Developer at Epic, the tool is moving into a new stage where Epic will quickly put it into the hands of their customers.Agent Factory provides a platform to leverage 129 of the AI features in Epic. De Young describes three stages in its use. First, he
Why Healthcare Needs Coordinated Infrastructure, Not More Point Solutions
Cotiviti ties together providers and payers, including the top 25 US health plans, that collectively serve 300 million members in the United States. In this video, CEO Ric Sinclair describes how the "friction" between providers and payers can be resolved by leveraging smarter infrastructure like what Cotiviti provides.Sinclair looks beyond technology and data, even beyond the use of AI,
Anita Ghose Shares Real-World Tactics for Women in Health IT Leadership
Standard networking events and leadership courses fail to keep women in digital health careers. Half of female tech talent exits the sector by age 35. The solution? Offering practical advice and operational mentorship from women who have actually been successful. At HIC2026 in Sydney, Australia, Healthcare IT Today sat down with Anita Ghose, CEO at InventiveX and Program Lead for Women in Digital
The Global HIM Evolution: Why AI Requires Human Data Stewards According to HIMAA
The health information management (HIM) profession is undergoing a massive worldwide evolution. AI require strict data governance to function safely, putting a direct spotlight on clinical data quality…and right in the wheelhouse of HIM professionals.Healthcare IT Today sat down with Kathleen Rogers, Member & Profession Services Manager, and Danika Bakalich, Director of Workforce Advocacy &
The Healthcare Infrastructure Working Behind the Scenes
One of the most interesting organizations in healthcare is Civitas Networks for Health. This non-profit organization brings together some of the key organizations that provide the national infrastructure for health and health data. One of their best venues to convene their community is at the upcoming Civitas 2026 Annual conference.I recently sat down with Jolie Ritzo, CEO at Civitas Networks fo
Faster, Safer Patient Care Starts With Better Team Chat
In every corner of health care—as with other industries—software tools are adding AI capabilities. AI has now come to HIPAA-compliant chat, as explained in this video by Jackie Frey, Product Expert - Healthcare at Zenzap.Chat and text messaging themselves are complicated in a regulated environment. In the first part of our interview, Frey explains what secure chat must offer to be useful to health
Stop Waiting for Interop: PocketHealth Uses Agentic AI to Automate Operations Across Systems
[SPONSORED] Custom APIs Are Failing Interoperability: How Agentic AI Replaces Manual Data Entry Healthcare systems spend billions attempting to force disparate software to connect through complex data standards. What if agentic AI could solve the problem without complex integration or the need for universal agreement on data standards?In this interview, Rishi Nayyar, CEO of PocketHealth, explains
AI Plus Larger Data Sets Drive Workflows to the Cloud and to the Edge
The sudden emergence of AI models for all sorts of healthcare procedures, along with advanced hardware such as NVIDIA's GPU processors, creates questions for healthcare practices that want to improve outcomes and costs with these technologies. In a recent video interview, Dan Schneider, Enterprise Platforms Product Specialist at NVIDIA, and Sandra Colner, GM Global Healthcare & Life Scienc
The Patient Remains at the Center with NTT Data's Healthcare Technology and Services
Lindsey Bengfort, Managing Director, Healthcare Provider at NTT Data, cites two key principles that healthcare institutions are concerned with today. First, put the patient outcome at the forefront, which requires empathy but also a sense of urgency. Second, do more with less, which requires the right technology and, when AI is deployed, the right models for each situation.Learn more about NTT Dat
A Demo of Truven Health Insights Turning Data Into Actionable Insights
Renee Wiczorek, Lead Product Manager at Truven by Merative, wants healthcare institutions to ask the deep questions about the trends they're seeing: What caused a recent cost increase? What programs are working? Which of their populations need more attention? When you ask the right questions and have the right data, healthcare organizations can glean a lot of value.Truven's dashboards, wh
Human in the Loop Does Not Mean Safe: The Hidden Risks of Agentic AI in Healthcare
Treating healthcare AI like a standard software rollout creates a dangerous false sense of security for health system executives. Slapping human oversight onto agentic AI does not eliminate operational risk, it simply shifts massive legal and operational liability onto overburdened clinicians.In this interview from eHealth26, Julia Zarb, founder of Blue x Blue, breaks down why traditional IT playb
The Hidden Risk of Rushed Technology: Patrick Lo on Establishing AI Governance
Healthcare organizations are rushing to implement artificial intelligence tools without establishing basic operational safeguards. Moving too fast exposes your health system to severe compliance failures and massive security risks. In this interview, Patrick Lo, CEO of Privacy Horizon, maps out the critical framework needed to govern clinical AI before signing vendor contracts. Discover how to mov
Why US Hospitals Drown in Claims While Canada Misses Clinical Data
Health information management conferences expose a massive continental divide: US teams fight endless billing complexity while Canadian facilities struggle to capture basic clinical facts. Structural differences in healthcare funding alter the daily operational reality for professionals on each side of the border.Healthcare IT Today sits down with Jodi McMullin, CEO of ScoJo Consulting, at the eHe
AI and Automation Are Reshaping Revenue Cycle Management
Anurag Mehta, Chief Executive Officer and Cofounder at Omega Healthcare, has seen a 10-20% increase in human productivity through AI in revenue cycle management (RCM), and expects at least another 20% improvement over the next couple of years. In our recent interview, Mehta describes the current stresses in healthcare RCM and where AI can help.When you improve RCM, Mehta says, you improve profits
Moving HIM from the Back Office to Strategic Leadership: Insights from CHIMA
Hospital leaders who view health information management strictly as a back-office coding function are making a massive operational mistake. Modern healthcare depends on accurate data to survive. Protecting that data requires active stewardship.Healthcare IT Today sat down with Mahmoud Suleiman, CEO and Registrar at CHIMA. We discussed the accelerating evolution of the HIM profession. Watch to lear
New Value in Service Desk Data Collected through AI
At the service desks that HCTec runs for health care institutions, AI is transforming the healthcare IT service desk from a reactive support function into a strategic source of operational intelligence. For example, now 100% of service calls can now be reviewed thanks to AI and that data can be put into action. In our recent interview with Dan O’Connor, Vice President of Partner Success, and Chris
OntarioMD on Practical AI and the Reality of Data Standards
The healthcare industry is finally moving past the hype of artificial intelligence and the hope of data standards. Inserting immature tech or standard into an established workflow easily backfires if the deployment fails to adapt to human behavior.Healthcare IT Today sat down with Aidan Lee and Matt Leduc, Executive Directors at OntarioMD, during the #eHealth26 conference. They share the practical
The 2026 EHR Market is Cooling as Leaders Pivot to AI
Switching your electronic health record system is a multi-year journey that derails clinical workflows. Instead of taking on a massive migration, health systems are freezing their budgets and betting on short-term AI pilots instead. Healthcare IT Today sat down with Paul Warburton, Senior Market Research Analyst at KLAS Research, to dissect the latest US Acute Care EHR Market Share Report. We brea
Trust and Interoperability: How ELLKAY is Connecting Canadian Healthcare
Most people assume the Canadian healthcare system is highly coordinated because of single-payer funding. The truth is that data exchange across provinces is just as fragmented as it is in the US. Healthcare IT Today sat down with Karen Gauthier, VP of International, and Gurpreet (GP) Singh, SVP for Interoperability Strategy & Solutions at ELLKAY, to discuss their deep roots in Canada. We cover
Unlocking Capabilities in Revenue Cycle Management with Generative AI
AKASA focuses on the revenue cycle and on improving billing so that doctors are fully paid for their services. Although the company has been doing this for quite a while before generative AI became feasible, CEO and Cofounder Malinka Walaliyadde has seen that LLMs "unlock capabilities in the revenue cycle that weren't available before."In a recent interivew with Walaliyaadde, we talk
The Power of Voice AI Agents in Automating RCM
In the not-too-far future, as envisioned by Sam Schwager, Co-Founder and CEO at SuperDial, most revenue cycle management (RCM) will be handled by an AI agent at the provider that communicates with an AI agent at the payer. SuperDial is on that path, handling large numbers of billing calls with its voice agent.SuperDial entered the AI space in an unusual way. They were an RCM company themselves, fo
Sherpas Healthcare Solutions Relieves the Burden of Release of Information Requests
Health care organizations still have to handle thousands of patient record requests manually. In addition to individual records requested by doctors, patients, lawyers, and others, there is a constant stream of requests for hundreds of records at a time for audits and quality reviews—and a lot of them still come in by fax, telephone, or postal mail.Sherpas Healthcare Solutions is a medical record
The Hidden Link Between Legacy Data and Patient Safety
Fragmented Legacy Data Causes Burnout. Smart Archiving Restores Patient Safety.Keeping a dozen old EHRs alive is a massive technical debt. It is also a major patient safety risk.Healthcare IT Today sat down with Justin Campbell from RLDatix to uncover the reality of legacy data management. Campbell explains how modernizing your data archives directly reduces clinician burden. He details how applyi
Reducing Hold Times and Staff Burnout with AI Call Automation
At many health centers, plain old telephone service (POTS) is still one of the primary forms of interaction with patients outside of office visits. In a recent interview with Tracy Causey, CEO of Capital Area Health Network, he shares how their three sites, servicing about 17,000 patients, used AI to streamline patient interactions.As an eClinicalWorks site, the health system decided to try healow
Building the Healthcare AI Infrastructure Needed for the Next Era of Care
In a recent video interview with Healthcare IT Today, experts from two healthcare technology companies focus on the latest happenings with healthcare AI and the IT infrastructure to support it. Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, and Connie W. Hebert, Healthcare Chief Nursing Officer at Dell Technologies are in a position to think long-term and look at developments a
Sunoh.ai Helps Ampla Health Improve Coding, Billing, and Physician Satisfaction
Ambient note-taking scribes have achieved such successes—according to Mustafa Ammar, MD, Chief Medical Officer at Ampla Health—that the first question from doctors interviewing for jobs at his federally qualified health center is whether they offer a scribe. Luckily, they do: Sunoh.ai.Burnout is often on the top of doctors' and their managers' minds. And Sunoh.ai definitely delivered resul
The AI That Watches You Operate: Inside Stanford’s Breakthrough for Surgical Residents
Hospitals are sitting on hundreds of hours of unwatched surgical video. Residents and attendings simply do not have the time to review it together. The footage sits on thumb drives and gathers dust.Dr. Chloe Nobuhara is a general surgery resident at Stanford. She sat down with Healthcare IT Today to discuss a new AI application built specifically for laparoscopic surgery. This tool watches the foo
How Payers Can Modernize Operations With AI and Automation — Without Ripping Everything Out
In a recent video interview, Brian Yavorsky, CTO at Imagenet, discusses how the company helps payers use AI and other data technologies to achieve efficiencies. Emphasizing the difficulties in getting skilled staff, Yavorsky says that automation can reduce labor not by removing people, but by automating areas that are difficult to staff. Plus, by automating the mundane tasks you allow staff to wo
How TPMG Cracked the Value-Based Care Code
The Financial Math of Value-Based Care Fails + How TPMG Cracked the CodeValue-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups struggle to align their technology and processes with risk contracts without drowning in overhead.Healthcare IT Today sat down with Jeff Morrison, Vice President and CMIO at TPMG. We
From Fragmented Data to Actionable Intelligence
Modern tools, including AI, offer healthcare institutions new windows onto their data with the potential for real business changes. In our recent interview, we sat down with Paul Brockington, Vice President of Integrations at the ONCare Alliance, a consortium of independent oncology providers sharing their data for research and to improve their operations, and Sergio Wagner, Salient Health's C
Your Healthcare Hosting Provider Says They're Compliant, Can They Prove It?
In a recent Healthcare IT Today interview, Kelly Goolsby, Director of Solution Architecture at Nexcess, says that many clients come to them after trying another managed hosting provider who made impressive claims but failed to follow through on compliance, security, and other promises.Claiming to be a "show me" kind of guy, Goolsby recommends that clients not rely on promises made by pot
Integration Into the Workflow Is Key to Ambient Scribe Success
The first year that Central Oklahoma Family Medical Center deployed the Sunoh.ai ambient transcription software, it was getting very little use and therefore wasn't achieving their goals for installing it. To address this lack of adoption, Liz Massey, Executive Vice President of Clinical Operations, was put in charge of integrating it into their practice. In a recent interview with Massey, she
Why Health Payers Need a Unified Content Strategy
Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that a health care provider should not have to call a payer to plan treatment or submit a bill; he should be self-served through a web search or chat. As we know, the health care field is far away from such simplicity.In this video, Desai and Jami Hernandez, Senior Vice President of Product Engineering & D
AdvancedMD’s New eMAR Fills Gap in Behavioral Health
Behavioral health rarely gets the funding or attention it deserves. Relying on makeshift tracking for controlled substances is a massive liability.David Wilson, Vice President of Business Development at AdvancedMD, sat down with Healthcare IT Today to share the origin story of their new eMAR solution. He breaks down why mental health practices are shifting care in-house to combat shrinking reimbur
From Patient Outreach to Patient Engagement at IKS Health
In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike.Learn more about IKS Hea
How Continuous Risk Monitoring Is Transforming Healthcare Revenue Integrity Amid Rising Audits
One of the biggest challenges facing healthcare organizations today has to do with revenue integrity and healthcare compliance. Every organization is focusing on improving its revenue while still ensuring compliance. Plus, this is becoming even more challenging as the government is leveraging AI to increase the number of audits and holding payments from many providers. This crackdown means provi
Stop Forcing Patients Into Decision Trees: The MyCare Medical Approach with healow Genie
Rigid phone trees frustrate your patients. They also waste your staff’s time.MyCare Medical decided to fix their digital front door. They implemented healow Genie AI to handle calls. Gary Moorefield, VP of Technology at MyCare Medical, explains how they did it. He breaks down why handling messy, non-linear patient conversations is critical. He also shares how automation gives valuable time back to
Healthcare AI Success Starts with a Bias Toward Action
The potential applications of AI are endless; there are so many solutions in the marketplace that health care organizations can get "paralyzed," according to Kim Lynch, Founder and CEO at Metis Health Technologies. She advises organizations not to debate endless what to do, but to "try something" with "a bias toward action." Jeffrey Nelson, Enterprise Chief Informatio
Making AI and Value-Based Care Work in Rural Health Facilities
Everyone knows that rural health care systems are stressed: costly populations, low reimbursements, staffing shortages, transportation problems—and the 900 billion to one trillion dollar cuts upcoming in Medicaid will severely add to those stresses. But rural providers also have advantages when it comes to the chances for transformation. In a recent video interview, we explore the opportunities in
Sunoh.ai's Ambient AI Scribe Helps Clinicians Spend Less Time Charting at Night
Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal
How Physicians Are Using AI to Improve Care and Coding with Navina
While at the recent Navina Ascend user conference, Healthcare IT Today had the opportunity to sit down with three of Navina's customers to learn more about their experience using Navina at their organizations. Needless to say, the doctors were all candid with their experience with the technology and the impact it was having on their organization.Learn more about Privia Health: https://www.pri
How Axia Women's Health Cured Recall Anxiety and Payment Friction
Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room.Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women’s Health. We discussed how her team used platforms like eClinicalWorks to tackle the
How Corewell Health Integrated Epic and Illumia to Cut Waste and Improve Patient Safety
Trying to stitch together legacy software after a merger is a guaranteed way to bleed productivity. The smartest health systems bypass the politics and build from scratch.Anthony Boggs, Senior Director of Support Services at Corewell Health, reveals how his team completely overhauled their foodservice operations following a massive three-system merger. He shares how standardizing on Illumia NetMen
MedFlorida Uses eClinicalWorks’ AI Solutions as a Growth Enabler
You cannot open new clinics if your administrative workflows are stuck in the past.Healthcare IT Today sits down with Robert DeLuca, EHR Innovation Administrator at MedFlorida Medical Centers. We explore how deploying point-of-care automation, AI in revenue cycle and AI scribes allows their practice to expand without bottlenecking their back office. You will see how giving clinicians the right too
New Smart Data Archiving Features at MediQuant
MediQuant is a data migration and health data archiving company for hospitals, health systems and medical practices. It offers healthcare organizations the opportunity to retire legacy applications while maintaining compliance needs. Plus, they keep important metainformation about the healthcare data so that the archive can be searched and data can be retrieved quickly. In a recent interview with
Ensuring a Successful Epic Go-Live with Real-Time Training Dashboards & Personalization
We recently had the chance to sit down with Rajeeb Khatua, MD, Chief Operating Officer at ReMedi Health Solutions, and Sara Helvey, MD, Chief Clinical Information Officer at Care New England to talk about the Epic Go-Live experience at Care New England. In our discussion, we dive into some of the specialized training and support Remedi Health Solutions provided leading up to, during, and after the
Sunoh.ai's Ambient AI Scribe Helps Clinicians Spend Less Time Charting at Night
Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal
From Systems to Information: Rethinking Legacy Data in Healthcare
At HIMSS26, Legacy Data Access CEO Shawn Fichter joined us to talk about why health systems should transition from holding on to legacy applications to a more strategic approach that makes access to their historical data easier and more purposeful.Post-COVID cost pressures and a wave of point solutions left many organizations drowning in siloed data. Fichter argues the problem runs deeper than tec
MediQuant Reduces Cyber Exposure, Tech Footprint, and Costs with Application Rationalization
Over the decades, IT systems proliferate at health care systems, particularly when individual departments install solutions optimized for their particular use case. Jim Jacobs, CEO at MediQuant, points out that users tend to rely on existing systems and resist having them taken away. But consolidation can help customers meet their defined priorities: reducing cyber exposure, tech footprint, and co
AVIA's Intelligent Platform Is Available for Free for Hospitals & Health Systems
I think that every reader who has followed health IT companies would agree when Clay Holderman, CEO of AVIA, in a recent interview with Healthcare IT Today says, “There is so much noise in the market, it’s impossible to sift through.” AVIA has been offering knowledge and expertise to health care institutions for years. Following their recent acquisition of Panda Health, they now evolved their mark
Aledade Assist Brings Value-Based Care Data Into the Doctor’s EHR Workflow
Aledade has been supporting primary care organizations to succeed in value-based care arrangements since 2014. By providing the resources, technology, and data necessary for success, Aledade enables clinicians to focus on what matters most: the patient. As Aledade’s Co-founder and CEO, Farzad Mostashari, MD, often says, the company’s goal is to make it more profitable to prevent a stroke than to t
Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health
The Empty Promise of Automated Outreach and The Messy Reality of Human Connection.Healthcare relies too heavily on automated text messages to fix complex human problems. People do not skip their medications just because they are forgetful.Chandra Osborn, Chief Experience Officer at AdhereHealth, breaks down what actually works to keep patients on track. She shares how her team moves beyond simple
How Modern Systems Power Financial Stewardship in Rural Healthcare
The financial realities in rural healthcare in particular are quite challenging. That's why I was really excited by the opportunity to talk with Bryant Blay, CFO at Montgomery County Memorial Hospital + Clinics (MCMH) in southwest Iowa, about some of the financial realities they face. A big part of their efforts to manage these financial challenges included leveraging the Multiview ERP to gi
AI Orchestration: The End of Healthcare’s "Click Fatigue"?
AI was supposed to save radiology. Instead, it often just adds more noise to an already crowded screen. We don't need more standalone tools; we need better AI orchestration.Healthcare IT Today sat down with Vijay Ramanathan, CEO and Founder of RamSoft. He discussed how his team delivers "negative clicks" in medical imaging. You will learn how embedding AI directly into the RIS and PA
Fragmented Vendors. Info-Blocking Risks. How Harmony Healthcare IT is Fixing Data Migrations.
Data migrations are notoriously painful. Legacy systems trap your data and juggling multiple vendors usually guarantees missed deadlines and blown budgets.Jim Hammer, Chief Operating Officer at Harmony Healthcare IT, discusses the messy reality of moving historical patient records. Hammer shares why health systems are rapidly consolidating their migration partners to a single vendor. He also revea
Data Interoperability Should Not Be a Luxury
Gurpreet (GP) Singh, SVP, Interoperability Strategy & Solutions at ELLKAY, shared in our recent interview that the exchange of health care data between organizations is still a "luxury." Although standards for representing data are in place and a lot of progress has been made, organizations are still operating with "silos" of data and aren't able to derive the value it
How UNC Health & RLDatix Are Using AI and Integrated Systems to Strengthen a Culture of Safety
Healthcare organizations generate enormous amounts of safety and operational data—but much of it remains fragmented across disconnected systems.In our recent interview with Rachini Moosavi, Chief Analytics Officer at UNC Health, and August Calhoun, President of North America at RLDatix, a global provider of safety, workforce, and data solutions for healthcare organizations, we discussed how AI sys
Helping Providers of All Sizes Adopt the Epic EHR
Although Epic is a large, expensive product historically used by institutions with deep pockets, it is increasingly also the choice of community health centers, tribal health facilities, and other ambulatory practices. In our recent interview with two health IT leaders from Med Tech Solutions: Kaitlyn Nelson, Director, Strategic Accounts, and Imran Siddiqui, Chief Client Officer, we explore the pr
EHR Downtime Resilience for MEDITECH Hospitals
EHR downtime is inevitable. Cyberattacks, network outages, and even planned system upgrades can disrupt access to patient records, placing care delivery, patient safety, and operations at risk.In this video, Jackie Rice, Vice President and Chief Information Officer at Frederick Health, shares how her organization proactively prepared for EHR downtime by moving away from paper-based workflows to a
Transforming Workflows: AI and HPC for Efficient Healthcare Operations
At the recent HIMSS annual conference, we collaborated with AMD at the Dell Technologies to feature thought leaders in healthcare technology. With this panel we discussed how cutting-edge advancements in Artificial Intelligence (AI) and High-Performance Computing (HPC) are revolutionizing healthcare workflows, driving operational efficiency, and enabling better patient outcomes.Check out our full
Why BMJ Group is Embedding 200 Years of Evidence Directly into Clinical Workflows
Clinicians do not have time to switch screens to search for medical evidence. Forcing them to open another application to find answers just adds to their cognitive load.Healthcare IT Today sat down with Derrick Leung from the BMJ Group. We discussed how his organization is rethinking the delivery of medical evidence. You will learn why they are moving their knowledge base directly into the clinica
When Phones Aren’t an Option: How UCHealth Modernized Meal Ordering in a Behavioral Health Unit
Behavioral health units require strict safety measures. That often means no bedside phones. Taking away the phone completely broke the standard meal ordering process at UCHealth.Healthcare IT Today sat down with Jenna Sampson, Nutrition Systems Coordinator at UCHealth. We discussed how her team turned this intentional constraint into a massive operational win. You will learn how they deployed an e
CommonWell Expands Data Exchanges in Volume and in Purpose
In this video, Paul L Wilder, Executive Director of the CommonWell Health Alliance, discusses the spread of health data exchange as it involves not just providers but new actors such as payers, public health, and patients themselves.CommonWell, a nonprofit QHIN that started in 2013 and has an enormous reach today, contains IT vendors ranging from startups to big EHR vendors, and providers now as w
Are Disconnected Food Systems Your Hospital’s Biggest Blind Spot? Illumia Has The Solution.
Healthcare organizations bleed money through disconnected food service systems. It takes more than a spreadsheet to fix a broken supply chain.Healthcare IT Today sits down with Arun Ahuja, SVP and GM for Healthcare, and Aric Alibrio, SVP of Sales and Client Success at Illumia. They discuss the hidden risks of fragmented nutrition technology. Viewers will learn how unifying these systems protects p
Standard AI is a Black Box. Here is Why RAAPID Built a Glass One for Risk Adjustment.
Generative AI is powerful but its unpredictable nature can create compliance risks for health systems, especially for revenue cycle. You cannot afford to guess how an algorithm arrived at a billing code.Healthcare IT Today sat down with Chetan Parikh, Founder and CEO of RAAPID. We discuss how their neuro-symbolic AI moves risk adjustment away from opaque models to a fully transparent approach. Vie
Reclaiming the Exam Room: How ModMed Scribe 2.0 Empowers Specialists
In our latest clinical deep dive, Dr. Caleb Masterson from B&B Sinus and Allergy Relief Centers) and Dr. Joel Salamon, Medical Director of Pain Management at ModMed, explore the impact of removing screens from the exam room.For Masterson, an ENT specialist, this technology goes beyond saving time—it’s reviving the independent medical practice.Learn more about B&B Sinus and Allergy Relief C
From Image to Insight: Clinical Edge AI in Practice
Healthcare CIOs are under pressure to deliver faster insights, safer care, and sustainable operations—without adding complexity. In this joint NVIDIA and Dell Technologies panel at HIMSS26, leaders from across the ecosystem explored how imaging, connected devices, and clinical edge AI are converging to transform care delivery.Here's a look at our panel of experts:* Rebecca Woods, Former CIO an
Ramsoft and Lamb Technologies on Why Buying More IT Doesn’t Equal Higher Productivity in Radiology
Buying more software does not automatically equal higher productivity in radiology.Vijay Ramanathan, CEO at Ramsoft, and Charlie Lamb, CEO at Lamb Technologies, break down the realities of modern medical imaging. They explain why successful IT deployments require deep workflow integration instead of just dropping off a new product. Viewers will learn how to shift from reactive break-fix IT to cont
The EHR is Broken. Why Greenway Started Over with Novare.
Physicians are drowning in pajama time and rework. If your current system feels like a digital weight around your neck, it is because it was built for a world that no longer exists.Healthcare IT Today sat down with Richard Atkin, CEO, and Dr. Michael Blackman, Chief Medical Officer at Greenway Health, at HIMSS26. We dig into their new AI platform, Novare. You will hear exactly why they stopped add
Why Schneider Electric Was at HIMSS26 (And Why CIOs Need to Take Note)
We spend all our time obsessing over the latest healthcare software and completely forget about the electricity needed to run it. Health systems are rapidly hitting a physical wall as new AI tools demand more power than existing buildings can handle.Healthcare IT Today sat down with Malcolm Murray from Schneider Electric to discuss this exact problem. He breaks down why hospitals must prioritize t
Stop Waiting on Mandates: CMS Challenges Health IT to Act Now
Data sharing in healthcare is deeply broken. Waiting years for federal rules to take effect only hurts patients and frustrates IT teams. We need a faster approach.Healthcare IT Today sat down with Amy Gleason, Administrator at the US Digital Service and Strategic Advisor to CMS and HHS. She breaks down the new CMS Health Tech Ecosystem pledge and explains how the industry is voluntarily coming tog
Ditch the Security Snapshots. Why TripleKey Says Point-in-Time Audits Must End.
Security in healthcare feels like an unwinnable race right now. Threat actors move incredibly fast, leaving hospital networks highly exposed.Healthcare IT Today sat down with Patrick McGill, President and CEO of Community Health Network, and Jon Brown, CIO at TripleKey. They discussed why traditional patching cycles and static security audit reports no longer protect patient safety. They explain h
How NextGen Healthcare's Closed Loop Experience Saved 700 Staff Hours and Improved Access
[SPONSORED] If your patient access team feels stretched thin, you’re not imagining it. Most organizations are carrying more demand than their current workflows can handle.In this interview, Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare (NextGen), breaks down what happens when AI starts handling the routine work that slows practices down. She shares how one organization sav
Why Healthcare Safety Is a Data Problem: A Conversation with RLDatix’s August Calhoun
Safety incidents in healthcare cause tremendous patient suffering—and they also create major financial and operational consequences for health systems. The challenge is that most organizations don’t have enough time, staff, or resources to fully investigate every incident or near miss. According to August Calhoun, president of North America at RLDatix, a global provider of safety, workforce, and d
An "Empathy First" Approach to Chronic Illness Among Vulnerable Populations
You always know an interview is special when it gives you the chills as you listen to the stories. That was my experience when I met with 86Borders at the recent HIMSS conference. 86Borders counsels people in vulnerable populations who disproportionately suffer from chronic health conditions. These people face multiple barriers, such as in cost, transportation, and time commitments. Furthermore,
Bringing AI Agents to Healthcare with Anshar AI
In our recent interview with Pinaki Saha, CEO & Founder at Anshar AI, he put some numbers on the problems that are commonly cited in healthcare billing and revenue. Saha shared that 40-50% of medical claims are denied, and that it can take up to 14 hours for a human to figure out how to get around the denial, so the provider often abandons the claim. Saha also suggests that doctors are spendin
Healthcare's Multi-Billion Dollar Fraud Problem Starts at the Front Door: How FaceTec is Closing It
The healthcare industry loses billions to fraud every year and struggles with dangerous patient matching errors. We often treat these as back-office problems to fix later. They are actually severe clinical risks that need immediate attention.Jay Meier, Chief Identity Technology Strategist at FaceTec, joins Healthcare IT Today to discuss the realities of healthcare fraud and duplicate records. He b
AI Can Quickly Become a Confident Liar. Dimensional Insight Explains How to Prevent It.
Feed bad data into an artificial intelligence model and it will confidently lie to you. AI is a pattern matcher with zero intuition. It will simply scale your existing data mistakes at a terrifying speed. Proper data governance is the only way to prevent this.Healthcare IT Today sat down with James Kirtley, Senior Software Engineer, and Julie Lamoureux, Senior Healthcare Consultant, from Dimension
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