C-Suite Sales & Marketing Perspectives

Category Leadership: Setting the Foundations of Success Oct 12, 2026 32:01 Episode #348:David Carrel, Former Global Marketing Leader at Thomson Reuters, Adobe, and AWS, explains how category leadership goes beyond thought leadership to shape how a market thinks. He outlines the foundations, from identifying a market shift and proving value through the product to building a shared narrative and company-wide operating system. He also explains how customer insight and cross

Part Seventeen: The Revenue Logic of Customer Obsession Oct 5, 2026 26:18 Episode #347:Melanie Zmetek Naconecy de Souza, Chief Marketing Officer at AERTEC, explains why customer obsession begins with clarity. She shares how purpose, shared customer understanding, and brand consistency align complex B2B organizations. Her perspective shows how marketing can build trust before a sales conversation begins.“A stronger brand can build trust. I think that’s the role of B2B ma

The Growth Asset Most Companies Barely Use Oct 1, 2026 32:38 Episode #346:Ashley Deibert, a three-time Chief Marketing Officer, explains why customers are one of the most valuable growth assets B2B companies often underuse. She shares how loyalty, advocacy, and ongoing customer partnership can protect revenue while creating trust with future buyers. Ashley also explains why long-term growth requires patience, quick wins, and a customer voice that shapes eve

The Growth Pivot: Stop Building for Yesterday’s Customer Sep 30, 2026 29:08 Episode #345:Charlie Harris, Chief Marketing Officer at Connective3, explains why past success cannot define a company’s next growth strategy. She shares how direct conversations with enterprise buyers revealed new challenges, changed positioning, and strengthened internal decisions. Charlie also explores the revenue impact of customer insight, executive events, thought leadership, and LLM search.

Part Sixteen: The Revenue Logic of Customer Obsession Sep 25, 2026 31:14 Episode #344:Vincent Placer, Chief Executive Officer at Teletech, explains why customer conversations should be treated as a source of business value, not simply a customer service cost. He shares how companies can use the voice of the customer to identify churn risk, uncover growth opportunities, and improve the customer experience. He also explores how AI can turn thousands of customer interacti

Part Fifteen: The Revenue Logic of Customer Obsession Sep 23, 2026 29:27 Episode #343:Tim Farrel, Chief Sales Officer at Soleo, explains why customer obsession is the operating logic behind sustainable revenue growth. He shares how companies can replace heroic wins with repeatable systems, build trust before buyers are ready, and align teams around customer needs. Tim also explores how AI can reveal intent within customer conversations. The human relationship remains e

Why Long-Term Growth Requires More Than Demand Sep 22, 2026 26:12 Episode #342:Jan Willem Doornbos, Chief Marketing Officer at Nomentia, explains why sustainable B2B growth starts with strong foundations. He shares how customer outcomes can align sales and marketing around a common direction. Jan Willem also outlines why companies must build trust with future buyers and create distinctive marketing before demand becomes visible.“Our job as marketers is to earn a

The Great Sales and Marketing Turnaround Story Sep 21, 2026 28:49 Episode #341:Amy Martin, Chief Marketing Officer at TRG, explains why strong sales and marketing alignment cannot be created through shared dashboards alone. She shares how daily relationships, honest discussion, customer understanding, and shared accountability make collaboration real. Her approach positions marketing as an active partner in every important commercial conversation.“The more that

The Modern CMO: From Chief Marketing Officer to Chief Growth Architect Sep 18, 2026 35:21 Episode #340:James Nester, Chief Marketing Officer and Senior Director of Client Advocacy at MCNC, explains why the modern CMO must become a chief growth architect. He shares how deep customer understanding can connect marketing, sales, product, and customer success around shared business outcomes. The conversation explores why customer empathy, trust, and internal alignment are becoming essential

Part Fourteen: The Revenue Logic of Customer Obsession Sep 17, 2026 27:23 Episode #339:Michael Gumiela, Chief Revenue Officer at Rabine, explains why customer obsession is a revenue strategy, not simply a service mindset. He shares how trust, honest conversations, and operational expertise create lasting customer relationships. Michael also outlines how AI can strengthen preparation while sales leaders balance renewals, expansion, and new business.“Without the customer,

The ABM Maturity Scale: Why Most Teams Aren’t Ready Sep 14, 2026 29:02 Episode #338:Vlad Berson, Chief Marketing Officer at SOLVE, explains why ABM is an enterprise-wide go-to-market motion, not a marketing program. He outlines the alignment, skills, and long-term investment needed to earn executive trust. He also shows why strong segmentation and buyer relevance create the foundation for sustainable enterprise growth.“ABM does not save you money. ABM gives you oppor

The Right Go-to-Market Tension Is a Growth Advantage Sep 11, 2026 27:24 Episode #337:Maxime Guirauton, Vice President, Global Head of Marketing and Sales Development at Visa Direct, explains why growth extends beyond the initial sale. He shares how connected marketing, sales development, brand, and customer success teams improve customer value and revenue outcomes. The conversation explores the bow-tie journey, buyer trust, opportunity quality, and healthy commercial

Part Thirteen: The Revenue Logic of Customer Obsession Sep 9, 2026 27:09 Episode #336:Liz Emmott, Chief Revenue Officer at CIBT, explores how commercial leaders can rebuild revenue organizations amid changing technology and buyer expectations. She explains why customer understanding, internal trust, and expert collaboration create meaningful differentiation. Her perspective shows how aligned teams can build credibility, improve the customer experience, and drive sustai

Part Twelve: The Revenue Logic of Customer Obsession Sep 8, 2026 29:19 Episode #335:Stephanie Crockett, President and CEO at Eric Mower + Associates, explains why customer obsession should influence decisions across the entire organization. She explores how customer intelligence can align teams, reduce risk, strengthen trust, and support bolder decisions. Stephanie also shows how CMOs can turn the voice of the customer into greater strategic influence and sustainable

Part Eleven: The Revenue Logic of Customer Obsession Sep 4, 2026 27:18 Episode #334:Zach Calef, Chief Revenue Officer at Infinity, explains how customer obsession becomes a practical revenue strategy. He explores client economics, strategic alignment, innovation, trust, human capital, and disciplined execution. Zach shows why understanding what customers truly need can help revenue teams differentiate, strengthen relationships, and build repeatable growth.“The obsess

The CRO's Guide to How Emotional Intelligence Leads Revenue Growth Sep 2, 2026 31:00 Episode #333:Jennifer Knecht, Chief Revenue Officer at Western States Lodging, explains how emotional intelligence strengthens B2B revenue performance. She explores how awareness, trust, transparency, and meaningful connections influence buyer decisions. Jennifer also shares how AI can help sales teams understand different perspectives, strengthen human relationships, and reach the emotional level

CROs: How to Win in Fewer and Shorter Bursts Aug 31, 2026 27:22 Episode #332:Mike Head, Chief Revenue Officer at Orderful, explains how customer understanding can strengthen every part of the go-to-market organization. He shares practical ways to prepare for executive conversations, improve discovery, coach teams with AI, strengthen retention, and align teams around customer priorities. Mike also explains why consistent execution, genuine curiosity, and contin

Part Ten: The Revenue Logic of Customer Obsession Aug 27, 2026 27:08 Episode #331:Matthias Holder, Chief Sales Officer at Lindner Recyclingtech, explains how customer obsession creates sustainable revenue by helping sales organizations understand customers, their markets, and their needs. He explores how salespeople can become trusted advisors by discussing business needs, market conditions, productivity, quality, costs, and competitive advantage before recommendin

Relationship-Led Growth: Building Executive Access That Actually Scales Aug 26, 2026 27:01 Episode #330:Brooke Norton Lais, Chief Marketing Officer at Venbrook, explains why relationship-led growth requires companies to build trust long before a buying decision occurs. She shares how marketing can create opportunities for salespeople to reach the right executives and build meaningful one-to-one relationships. Brooke also explains how established C-suite relationships can create internal

The New Skill Set Every Modern Salesperson Must Master Aug 25, 2026 32:14 Episode #329:Siddharth Singh, Chief Revenue Officer at Intangles, explains the skills modern salespeople need as buyers become more informed and meetings become harder to secure. He explores deeper discovery, primary research, creativity, and AI-enabled productivity. Siddharth shows why knowing a customer’s business beyond searchable information creates differentiation. He also explains why sales

Part Nine: The Revenue Logic of Customer Obsession Aug 23, 2026 27:27 Episode #328:Michael Scott, Global Chief Revenue Officer at LoopMe, explains the revenue logic behind customer obsession. He shares how deeper customer understanding helps companies identify problems they are uniquely positioned to solve, create greater value, and become more important to customers. The conversation explores why customer obsession requires C-suite alignment, continuous customer le

Stop Chasing AI Tools and Start Building Better Thinking Aug 20, 2026 28:53 Episode #327:Trine Tirsgaard, Group Chief Marketing Officer at Twoday, explains how customer understanding, data, experimentation, and continuous learning can create greater strategic value with AI. She explores how marketing leaders can combine technology with customer intelligence to improve decision-making, strengthen teams, and create more meaningful business value. Trine also shares why curio

Part Eight: The Revenue Logic of Customer Obsession Aug 19, 2026 27:16 Episode 326:Laura Davis, Chief Marketing Officer at Rimes Technologies, explains why customer obsession must translate into commercial outcomes. She explores customer intelligence, AI, data strategy, internal alignment, and pipeline accountability as markets rapidly evolve. Laura shows why sustainable revenue ultimately depends on continually understanding what customers need and building the busi

How to Become a Successful AI-Native Company Aug 17, 2026 26:57 Episode #325Nick Malone, Chief Revenue Officer at XTM, explains what separates successful AI-native companies from organizations simply adopting new tools. He explores value-led AI, executive leadership, experimentation, data, and practical workflows that improve productivity. Nick shows why companies that connect AI to measurable outcomes while keeping humans at the core can turn incremental gain

The Biggest B2B Growth Problem Isn't Your Pipeline Aug 14, 2026 27:54 Episode #324:Katie Strout, Chief Marketing Officer at Highspring, explains why sustainable growth requires more than a stronger pipeline. She shares how customer problems can align teams around shared outcomes. Katie explores why sales and marketing should operate as one connected revenue motion. She also explains how customer validation, internal trust, and shared ownership can turn marketing int

Part Seven: The Revenue Logic of Customer Obsession Aug 13, 2026 28:43 Episode #323: Alison Richmond, Chief Marketing Officer at Medix, explains why customer obsession requires more than collecting feedback. She explores sales and marketing alignment, customer experience, and the importance of asking better questions. Alison also shows how customer insight can shape decisions, strengthen trust, and support growth across the business.“Your best marketing campaigns and

Part Six: The Revenue Logic of Customer Obsession Aug 10, 2026 24:58 Episode #322:Cristy Garcia, Chief Marketing Officer at impact.com, explains how influencer marketing can build trust and drive measurable B2B growth. She explores buying committees, ABM, performance-based partnerships, UGC, and customer communities. Cristy shows why authentic third-party voices can become powerful assets across the entire revenue funnel.“Customer obsession doesn't happen because y

Reinventing Legacy Companies in an AI-First World Aug 4, 2026 24:17 Episode #321:Cynthia Gumbert, Chief Marketing Officer at Litera, explains how established companies can compete confidently in an AI-first market. She shares how customer trust, long-range innovation, and a dedicated Voice of the Customer program strengthen brand relevance and revenue growth. Cynthia also reveals why customer advocates often outperform traditional marketing and sales messages.“Get

The New Growth Code: Why Judgment Is the New Competitive Advantage Aug 3, 2026 28:33 Episode #320: Robert Nicklin, Chief Growth Officer at Compass Group Canada, explains why judgment is becoming a defining competitive advantage. He explores how behavior, adaptability, observational intelligence, trust, and stronger questions shape sustainable enterprise growth. Robert also reveals why leaders should design repeatable growth systems instead of continually chasing short-term outcome

Why Soft B2B Advantages Are Reshaping B2B Growth Jul 23, 2026 24:58 Episode #319: Rebecca Welsher Kaplan, Chief Marketing Officer at Slice Merchant Services, explains why trust, customer obsession, and empowered employees have become the real competitive advantage in modern B2B growth. She explores how AI, personalization, and strong relationships work together to build lasting customer loyalty. The companies that consistently prioritize people alongside technolog

Part Five: The Revenue Logic of Customer Obsession Jul 21, 2026 29:42 Episode #318: Eliana Angelova, Global Chief Revenue Officer at iSON Xperiences, explains why customer obsession has become the defining growth strategy in the AI era. She shares practical lessons on exceeding customer expectations, aligning teams around shared outcomes, and using AI to strengthen customer experiences rather than simply improve efficiency. She also provides a practical framework fo

Sales and Marketing Alignment Starts Long Before Revenue Jul 17, 2026 28:39 Episode #317John Lamb, Chief Marketing Officer at Elo Touch Solutions, explains why sales and marketing alignment begins long before revenue is generated. He shares how mutual respect, shared priorities, and customer-focused collaboration create stronger execution across every department. The conversation also explores how culture, brand consistency, and organizational alignment help companies bui

The Three-Tiered B2B Strategy to Double Revenue Jul 17, 2026 36:12 Episode #316:Justin Steinman, Chief Marketing Officer at ModMed, shares why sustainable growth requires three disciplines working together: brand, demand generation, and product marketing. He explains how a unified message increased market awareness, aligned the organization, and strengthened revenue outcomes. Justin also reveals why the best marketers listen closely to customers to create strateg

Part Four: The Revenue Logic of Customer Obsession Jul 10, 2026 25:11 Episode #315: Gregory Banning, Chief Revenue Officer at Rithum, explains why customer obsession is the foundation of sustainable revenue growth. He shares how internal alignment, company culture, and customer feedback systems help organizations stay focused on what truly matters. Gregory also reveals why leaders should regularly pause and audit whether the customer remains at the center of every d

Part Three: The Revenue Logic of Customer Obsession Jul 8, 2026 27:51 Episode #314: Lauren Shleifer Goldstein, Chief Growth Officer at Winning by Design, explains why customer obsession is the foundation of sustainable business growth. She shares practical strategies for aligning teams, building trust, and using customer insights to improve decisions across the organization. Lauren also reveals why people, processes, and customer understanding matter more than techn

Part Two: The Revenue Logic of Customer Obsession Jul 2, 2026 26:26 Episode #313: Bettina Isabelle Berntsen, Chief Marketing Officer at SuperOffice, explains how customer obsession becomes a measurable growth strategy when it drives every business decision. She shares how combining customer insight, market research, and internal alignment strengthened positioning, increased pipeline, and improved deal quality. The result is a practical framework that connects cust

Part One: The Revenue Logic of Customer Obsession Jul 2, 2026 27:58 Episode #312:Christine Ravanat, Group CMO and Executive Committee Member at Expleo Group, explains why customer obsession is becoming the foundation of sustainable B2B growth. She shares how organizations can replace assumptions with deeper customer understanding to improve alignment, trust, and revenue outcomes. She also outlines practical leadership changes that help customer insights influence

Enterprise Buyer Skepticism: The New Barrier to Growth Jul 1, 2026 26:19 Episode #311:Mike Hlushko, Chief Marketing Officer at Modern Expo, explains why enterprise buyer skepticism has become the new barrier to B2B growth. As buyers work harder to avoid costly mistakes and AI makes information instantly accessible, trust must be earned long before a sales conversation begins. Mike shares how expertise, preparation, and consistent communication help organizations become

Your Customers Are Now Your Most Important Marketing Channel Jul 1, 2026 35:13 Episode #310:Michael Ciancio, Chief Marketing Officer at Expert Institute, shares why customers have become the most important marketing channel in modern B2B growth. He explains how trust, customer voice, and consistent messaging shape buying decisions long before a prospect speaks with sales. The conversation highlights the growing influence of AI search and why authentic customer insights now o

Case Study: Customer-Led Growth And The Alignment That Changed Everything Jun 30, 2026 33:33 Episode #309: Margaret Dawson, Chief Marketing Officer at SUSE, shares a practical framework for turning customer insight into measurable business growth. She explains how customer research, AI, cross-functional alignment, and integrated campaigns transformed marketing performance and executive confidence. Learn how customer-first thinking creates a stronger pipeline, better decisions, and sustain

The New Rules of B2B Sales Leadership Jun 25, 2026 30:54 Episode #308:Mark Crompton, Outsourced CRO and Fractional VP of Sales and Consultant at Sales Xceleration, explains why many growing companies invest heavily in operations while underinvesting in the very function responsible for generating revenue. He shares how leadership, accountability, documented processes, and modern sales tools create sustainable growth. The conversation also explores how c

Customer Access Challenges: Breaking Through Modern Executive Barriers Jun 18, 2026 27:15 Episode #307:John Laughlin, CEO and President of CTI, shares why earning executive access starts with trust, not selling. He explains how customer understanding, relationship-building, and organizational culture drive long-term growth. The conversation explores why trust accelerates speed, efficiency, and decision-making. John also reveals how leaders can use culture, communication, and AI to stre

The New Rules to Sustainable Growth Jun 17, 2026 31:25 Episode #306:Julie Zwissler, Global Chief Marketing Officer at Office Beacon LLC, shares why trust, relationships, and internal alignment have become the foundation of sustainable growth. She explains how the Connector Economy is changing the way businesses build partnerships and generate opportunities. The conversation explores trusted ecosystems, executive leadership alignment, and the growing i

Modern CRO Leadership: Navigating Trust and Competition Jun 16, 2026 30:45 Episode #305: Andrea Kayal, Chief Revenue Officer at Help Scout, shares how alignment, trust, and customer centricity drive sustainable growth. She explains why marketing must own trust-building, how product supports revenue creation, and why strong service-level agreements eliminate friction across teams. The conversation also explores enterprise value, AI, competition, and the evolving role of m

AI Transformation: Rethinking Modern Revenue Leadership Jun 10, 2026 30:48 Episode #304: Keith Laska, Chief Growth Officer at GridUnity, explores the leadership principles driving sustainable growth amid an unprecedented AI transformation. He explains why executive alignment, customer obsession, and trust remain foundational growth drivers despite rapid technological change. Keith shares practical strategies for developing stronger customer relationships and preparing te

Why Internal Communication Now Drives External Growth Jun 5, 2026 39:03 Episode #303:Christian Land, Group Chief Marketing Officer at big. bechtold-gruppe, explains why internal communication has become one of the most powerful drivers of external business growth. He shares how culture, trust, employee engagement, and customer centricity are built through consistent communication and leadership. The conversation explores why employees become a company's most influenti

The Dangerous Obsession with Lead Generation Jun 5, 2026 29:54 Episode #302:Bill Taysom, Fractional Chief Marketing Officer at Savvy Strategic Partners, explains why many organizations become dangerously focused on generating more leads while overlooking the trust, credibility, and customer journey required to convert those opportunities into revenue. He shares how buyers make decisions long before entering a CRM, why the dark funnel shapes modern purchasing

Pipeline Volume Trap: Why More Leads Kill Better Deals Jun 4, 2026 30:30 Episode 301: Joe Healy, Chief Growth Officer at Fintua, explains why the pursuit of more leads often distracts companies from what actually drives revenue growth. He shares how trust, customer understanding, and relationship building create stronger commercial outcomes than traditional pipeline thinking. He also highlights the importance of diagnosing customer challenges before presenting solution

B2B C-Suite Execs: How to Win the Day One Shortlist Jun 2, 2026 29:34 Episode #300:Casey Carey, Chief Marketing Officer at TCP Software, discusses how buyer behavior, trust, customer understanding, and AI are reshaping modern B2B growth. He explains why earning a place on the buyer's shortlist before a purchase process begins has become critical. Casey also shares practical strategies for creating preference, improving alignment, and increasing win rates."That day o

How AI Is Redefining What It Means to Be a CRO May 28, 2026 33:43 Episode #299: Emil Reister, Chief AI Sales Officer at BCC Research, explains how AI is transforming modern sales leadership, buyer expectations, and team productivity. He discusses connected systems, AI-powered coaching, sales enablement, and the future of AI-driven customer engagement. He also explains why curiosity, experimentation, and human judgment remain essential as organizations adopt AI-f

The New Board Agenda to Achieve Growth May 27, 2026 30:38 Episode #298:Richard O'Connor, Chief Executive Officer at B2B Marketing, shares why traditional growth structures are breaking down across modern B2B organizations. He explains why CEOs and boards must rethink how sales, marketing, brand, and customer understanding work together to drive sustainable growth. He also explains why disruptive thinking is necessary to reinvent the way organizations app

AI Pressure on Today’s C-Suite May 26, 2026 31:41 Episode #297: Valeria Balaro, Chief Marketing Officer at Star, explains how AI is forcing companies to rethink growth, talent development, marketing influence, and customer engagement. She discusses why human judgment, differentiated thinking, and cross-functional collaboration are becoming more valuable in the AI era. She also shares why modern CMOs must evolve beyond lead generation into true re

Reinventing Growth After AI Disruption May 20, 2026 35:23 Episode #296:Giuseppe Colucci, Chief Growth Officer at Textbroker International, shares how AI disruption forced his company to rethink its business model, reposition its growth strategy, and rebuild around evolving customer needs. He explains why traditional approaches to SEO, visibility, and transactional selling are losing effectiveness in the AI era. The conversation also explores how trust, c

CRM’s 30-Year Promise Finally Delivered May 20, 2026 35:45 Episode #295: David T. Roberts, CEO at SugarAI, explains how AI is transforming CRM from a reporting tool into a platform that actively helps sellers prioritize, engage, and close opportunities. Grant Johnson, Chief Growth Officer at Chief Outsiders, shares why unified KPIs, organizational alignment, and relationship-focused execution are essential for sustainable revenue growth. Together, they re

Client Centricity Myth: Why Most Companies Get It Wrong May 18, 2026 33:51 Episode #294: Olivia Brooks Allan, Chief Client Officer at Nteractive, explains why most companies misunderstand what client centricity actually means. She shares how psychological safety, preparation, accountability, and deep client understanding create stronger relationships and long-term business growth. The conversation explores how leaders can build cultures that prioritize trust, productivit

Modern Buyer Shift: Why AI Is Rewriting Trust and Decisions May 13, 2026 30:06 Episode #293:Madison Conway, Chief Marketing Officer at The DCC Group, shares how AI is changing trust, buyer expectations, and decision-making. She explains why companies must move beyond urgency and define success before adopting AI. Shel also outlines how leaders can build confidence by aligning technology decisions with real business value.“In an AI-driven market, trust is not a soft concept.

The Evolution and Future of Competitive AI Strategy in Modern Business May 13, 2026 33:09 Episode #292:Jamie Thorpe, Chief Experience Officer & UK Service Line Leader for CX at Ipsos in the UK, shares how AI is reshaping customer experience, business growth, and competitive differentiation in modern organizations. He explains why companies must balance automation, personalization, and efficiency with authentic human connection and trust. He also outlines how organizations can align

Rethinking Human Capital: Building Teams in the AI Era May 12, 2026 27:39 Episode #291:Paul Sial, Chief Marketing Officer at AbroadWorks Inc., discusses how AI is fundamentally reshaping workforce strategy, hiring, and organizational growth. He explains why companies must rethink talent acquisition, global hiring, adaptability, and productivity in a rapidly evolving market. Paul also explores the growing importance of AI proficiency, human creativity, and resilient lead

Modern CMO Evolution: From Truth to Trust May 11, 2026 38:44 Episode #290:Margaret Dawson, Chief Marketing Officer at SUSE, explains how the modern CMO role is evolving from simply communicating products to building trust through customer understanding, storytelling, and authority. She shares why AI-driven buying behavior, growing market noise, and delayed buyer engagement are forcing marketers to rethink how they earn credibility. She also highlights why c

Customer Value Consulting: Turning Insight Into Sustainable Growth May 8, 2026 36:42 Episode #289:Ian Plummer, Chief Customer Officer at Autotrader, shares how customer value consulting helps businesses turn insight into sustainable growth. He explains why long-term growth depends on continuously helping customers make smarter decisions through actionable data, industry expertise, and consultative partnership. He also highlights how businesses can strengthen trust, improve custome

The Hard Truth About Scaling Revenue Organizations May 8, 2026 32:15 Episode #288:Ryan Wilson, Chief Revenue Officer at Generis, shares why scaling revenue organizations requires constant iteration, customer obsession, and organizational alignment. He explains how credibility, empathy, and authentic messaging create stronger customer relationships and accelerate growth. He also highlights the importance of extracting founder knowledge and turning it into scalable c

ABM Reality Check: Why Conventional Approaches Fail May 7, 2026 35:13 Episode #287:Paul Gottsegen, CMO and President at ISG, explains why conventional ABM approaches often fail to create real buyer trust. He discusses conversational messaging, customer understanding, and the limits of AI-generated communication. Paul also shares why human connection and customer pain points must guide modern go-to-market execution.\“ABM is the most ambiguous acronym in marketing. Ac

From Vendor to Peer: VoC Learning as Differentiation May 5, 2026 29:25 Episode #286:Robert From, Chief Growth Officer at Rail Europe, explores how trust drives long-term growth in complex ecosystems. He explains why businesses must move beyond transactional models and align incentives across partners. By focusing on customer value and ecosystem alignment, companies can build a durable competitive advantage. His insights show how trust compounds over time to create su

AI Strategy Shift: Moving Beyond Workflow Automation Apr 30, 2026 30:49 Episode #285: Jerome Stewart, Chief Marketing Officer at Conviva, explains why AI must move beyond workflow automation into real business impact. He shares how marketers can use iteration, systems, and sharper messaging to accelerate growth. Stewart also emphasizes that trust and relationships still matter most. His perspective shows how leaders can blend AI speed with smarter outcomes.“Embrace AI

Voice of the Customer: The Overlooked Engine Behind Scalable Growth Apr 29, 2026 31:35 Episode #284: Atri Chatterjee, Chief Marketing Officer at DigiCert, explains why trust is central to scalable growth. He shares how customer proof, platform value, and consistent delivery create stronger buying confidence. The conversation also explores AI, security, and evolving expectations. It offers practical lessons for modern growth leaders.“The voice of the customer is really important beca

C-Suite Sales and Marketing Perspectives: Why Trust Is Breaking Down Apr 15, 2026 29:55 Episode #283:Jonathan Symonds, Chief Marketing Officer at Radiant, shares how trust has become the defining factor in AI infrastructure decisions. He explains how proof points, brand credibility, and execution separate real players from market noise. The conversation highlights the challenge of communicating value to complex buying groups. Jonathan also outlines how marketers can lead decisions wh

Building Buyer Trust: Rethinking How B2B Relationships Are Built Apr 14, 2026 35:03 Episode #282: Gethin Nadin, Chief Innovation Officer at Benifex, explains why trust now sits at the center of successful B2B growth. He shows how companies can improve ABM performance by helping buyers build internal business cases, using expert-led outreach, and nurturing relationships long before an active buying cycle begins. The conversation also reveals why tailored relevance, trusted voices,

Rethinking Where B2B Growth Opportunities Actually Exist Apr 10, 2026 27:16 Episode 281: Russell Haworth, Chief Executive Officer at Acclaro, discusses how companies often overlook international growth as a scalable path to revenue. He explains why localization and cultural resonance unlock new markets faster than traditional expansion models. The conversation highlights how simultaneous launches can multiply revenue opportunities. Haworth emphasizes that personalization

Modern Growth Leadership: Owning Revenue Outcomes Apr 9, 2026 32:34 Episode #280:Jason Cimino, Chief Growth Officer at Bond Brand Loyalty, explains how growth leaders must take accountability for client business outcomes. He shares why executives should balance strategic thinking with hands-on involvement. He also discusses prioritization frameworks and alignment across leadership teams. His perspective highlights how execution and alignment drive sustainable reve

The Hidden Power of the Modern CMO in Driving Company Growth Apr 8, 2026 29:44 Episode #279:Signe Julie Valeur Bodholdt, Chief Marketing Officer at Famly, explains how modern CMOs must move beyond lead generation to represent the customer inside the business. She highlights the risks of focusing solely on decision-makers rather than end users. She also discusses category leadership, storytelling, and trust as competitive advantages. The conversation emphasizes deep customer

LinkedIn ABM Strategy: Turning Target Accounts into Real Pipeline Apr 6, 2026 29:47 Episode #278: Anthony Blatner, Managing Director, Founder, and CMO at Speedwork, explains how LinkedIn can transform ABM programs into a measurable pipeline. He outlines the importance of defining target audiences, aligning teams, and building dynamic account lists. He also discusses intent signals, persona targeting, and thought leader ads. These strategies help organizations reach buying groups

Internal Alignment Gaps: The Real Reason B2B Growth Stalls Mar 31, 2026 24:27 Episode #277:Lawrence McGlown, Chief Growth Officer at Careerminds, explains why internal alignment is the most critical factor in achieving sustainable B2B growth. He discusses how siloed functions create friction that slows revenue velocity and weakens execution. McGlown highlights the importance of shared purpose across leadership teams. He also outlines how alignment around profitable growth a

Sustainable B2B Growth: Moving Beyond the Vendor Mindset Mar 31, 2026 25:21 Episode #276:Asier Garcia, Chief Growth Officer at VML, explores why sustainable B2B growth requires moving beyond a vendor mindset and becoming a true strategic partner. He explains that companies must deeply understand their clients’ long-term objectives, not just project requirements. Asier emphasizes challenging clients, building trust across departments, and aligning with broader business goa

The Hidden Revenue Cost of Executive Misalignment Mar 30, 2026 30:47 Episode #275:Tracy Hansen, Chief Marketing Officer at SBI, The Growth Advisory, explains why executive alignment is the top barrier to sustainable growth. She describes how leadership teams often approach the same problem from different functional lenses. She shares why this creates friction across departments and slows execution. She also outlines practical ways leaders can align around shared ou

The Evolving CMO: Owning Strategy Beyond Demand Mar 27, 2026 25:51 Episode #274: Tami Cannizzaro, Chief Marketing Officer at Thryv, explores how the CMO role is expanding beyond demand generation into full growth strategy ownership. She explains how AI is transforming marketing teams, enabling personalization at scale and reshaping organizational structures. Cannizzaro highlights how CMOs must rethink staffing, workflows, and alignment. Her perspective shows how

Faster Markets, Fragile Loyalty: The CX Wake-Up Call Mar 23, 2026 31:23 Episode #273:Amita Gudipati, Chief Customer Officer at Renaissance Learning, explains why customer experience must be treated as a growth strategy. She shares how organizations can scale CX while maintaining meaningful human engagement. Her approach highlights structured voice-of-customer programs, segmentation, and ROI measurement. The discussion connects CX directly to retention, expansion, and

Scaling B2B Growth Without Scaling Headcount Mar 23, 2026 27:02 Episode #272: Abhijeet Prabhune, Chief Customer Success Officer at IP Infusion, explains how organizations can scale growth without increasing headcount. He highlights how constrained environments can drive innovation, improve organizational design, and increase efficiency. By focusing on system-level thinking and customer outcomes, teams unlock scalable performance. His insights show how delibera

Trust Epidemic: Why Transparency and Fairness Now Win B2B Growth Mar 20, 2026 28:00 Episode #271:Imogen Wethered, Chief Executive Officer at EnableAll, explores why trust, transparency, and fairness have become essential drivers of modern B2B growth. She explains how companies that prioritize customer control, clear communication, and authentic experiences reduce buyer stress and build stronger, more credible relationships. Her perspective highlights how trust is shaped not just

The New Sales Experience Model for Sustainable B2B Growth Mar 19, 2026 28:06 Episode #270:Kamron Kunce, Chief Marketing Officer at RJ Young, explains how marketing is evolving into a company-wide growth driver through customer experience, data, and sales alignment. He shares how integrating CX into marketing transforms strategy and creates scalable growth. He also outlines how aligning teams, leveraging data, and focusing on real customer insights improve both conversation

The Trust-First Advantage in Modern B2B Growth Mar 17, 2026 30:51 Episode #269: Seth Carpien, Chief Growth Officer at Tricon Infotech, and Misti Fragen, VP of Change Management and Digital Transformation at Tricon Infotech, explore why trust must come before selling in modern B2B environments. They explain how leaders who invest time in building authentic relationships create stronger opportunities for collaboration, long-term partnerships, and sustained growth

Episodes

Recommended