Community IT Innovators Nonprofit Technology Topics
Community IT Innovators 345 episodes Nov 10, 2026
Community IT Innovators produces this podcast to share monthly webinar-style discussions about nonprofit technology. Episodes are aimed at a range of technical skill levels and cover vendor-agnostic tools, strategies, and issues relevant to nonprofits. The show is part of Community IT’s effort to promote learning within the nonprofit technology community. Listeners are also invited to suggest topics they would like covered.
Episodes
Nonprofit AI: Midterms and Data Centers
AI can feel like a tidal wave washing over all of us, impossible to resist and hard to opt out of. But last week’s U.S. midterm elections told a different story about citizen power and data center regulations, and Carolyn Woodard thinks it’s one of the clearest examples of agency we’ve seen this year. In this short episode, she looks at what voters said and what nonprofits and communities can do n
10 Cybersecurity Essentials for Nonprofits with Johan Hammerstrom
Carolyn Woodard explores the cybersecurity essentials every nonprofit needs with Johan Hammerstrom, CEO of Community IT. Cybersecurity can feel technical and intimidating, especially for operations staff without an IT background. In this companion to our episode on the 10 operations IT essentials, Johan breaks security down into plain operational terms that apply whether your organization has 10 s
Nonprofit AI: Women in AI, AI Authority Bias
Even with a human at the helm, how much are you, as the human, actually deciding? Carolyn Woodard looks at new research on how easily experts defer to AI, why polished answers are so easy to trust, and practical ways to keep your own judgment in charge.She also shares her take on Marissa Mayer’s new AI assistant marketed to busy women, walks through five myths from Project Evident’s new white pape
Cybersecurity Playbook for Nonprofits for AI pt 2
In Part 2 of the Nonprofit Cybersecurity Playbook, Updated for AI webinar, Carolyn Woodard and Matthew Eshleman, CTO of Community IT, walk through the checklist at the heart of the new Start Here: Nonprofit Cybersecurity Basics download. Part 1 made the case that AI changes the risks but not the basics. Part 2 gets specific about what those basics are, starting with one that is not technical at al
Nonprofit AI: Anthropic IPO News, Morality for AI
Carolyn Woodard covers three questions running through this week’s AI news: who owns AI, who shapes its values, and who answers for it. Anthropic filed for its IPO the same day it expanded its nonprofit programs, and Microsoft offered voluntary buyouts to about a quarter of its workforce. For nonprofits that depend on these tools, both raise practical questions about pricing, support, and lock-in.
Cybersecurity Playbook for Nonprofits Updated for AI pt 1
In the first part of this two-part conversation, Carolyn Woodard and Matthew Eshleman, CTO of Community IT, take on a question many nonprofits are asking: does AI change what it takes to stay secure? This episode comes from the Community IT webinar celebrating the re-release of our Cybersecurity Readiness for Nonprofits Playbook, updated for AI. It looks at how the threat landscape has shifted and
Nonprofit AI: New Anthropic Philanthropic Fund
Carolyn Woodard covers what the newest wave of AI money could mean for nonprofits, starting with Anthropic's new Public Benefit Fund. Pending stockholder approval, Anthropic will commit 5% of its shares to a fund that grows with the company's value. It is a wholly owned LLC rather than a 501(c)(3), which means flexibility for Anthropic but no 990s, no payout requirement, and no public gr
10 Nonprofit IT Essentials with Johan Hammerstrom
Carolyn Woodard explores the operations essentials of nonprofit IT with Johan Hammerstrom, CEO of Community IT. If you are new to managing technology at your nonprofit, or you oversee an IT vendor without a technical background, it can be hard to know where to start. Before any conversation about transformation or AI, there are basic requirements your organization needs in place just to run, and n
Nonprofit AI: Workforce Issues
Carolyn Woodard covers a question on many nonprofit minds right now: is AI coming for our jobs? Headlines are full of tech layoffs, and recent graduates are finding entry-level work harder to land. For nonprofits the picture is more complicated, both for workforce development organizations training people for jobs that are changing and for the rest of the sector, where funding cuts seem more respo
Unauthorized Nonprofit Donation Pages After GoFundMe with Sarah Saadian
Carolyn Woodard explores the ethics of online fundraising platforms with Sarah Saadian, Senior Vice President of Public Policy and Campaigns at the National Council of Nonprofits. Hundreds of platforms now solicit and collect donations in the names of nonprofits, often without asking first, and with AI a new one can appear almost overnight. The issue came to a head in October 2025, when GoFundMe c
Nonprofit AI: AI for Humanity Report
Carolyn Woodard covers new state AI rules and Fast Forward's 2026 AI for Humanity Report this week: what the most AI-forward nonprofits worldwide are learning and what the rest of us can borrow.States are setting AI rules while federal policy stalls. California Governor Newsom signed workplace AI laws on September 30: employers cannot rely on AI alone to fire or discipline a worker, cannot us
Growing IT Management Capacity at Nonprofits with Johan Hammerstrom pt 2
In Part 2 of the Growing IT Management Capacity at Nonprofits webinar, Carolyn Woodard and Johan Hammerstrom, CEO of Community IT, get practical about what well-managed IT looks like, and why the capacity to manage IT matters more than any tool, device, or license you can buy.Johan walks through a simple framework: five capacities every nonprofit's IT should have, and ten security essential
Nonprofit AI: Policy Creation Tips
Carolyn Woodard covers a question many nonprofits keep putting off: how do you create an AI policy when you are short on time? Whether your organization is embracing AI or has decided not to use it at all, you need a written policy, because AI is already arriving inside the tools you pay for.First, two news items with nonprofit connections. The Gates Foundation has committed $1 billion to AI for h
Growing IT Management Capacity at Nonprofits with Johan Hammerstrom pt 1
In the first part of this two-part conversation, Carolyn Woodard and Johan Hammerstrom, CEO of Community IT, take on a question behind a lot of nonprofit IT frustration: who at your organization actually owns IT? Not who fixes it, but who plans, budgets, and makes the case for it. Drawn from a Community IT webinar, this episode looks at what well-managed IT requires and why building management cap
Nonprofit AI: Carve Out Time To Experiment with AI
Carolyn Woodard digs into something that hits closer to home this week: a conversation with a friend who knows that parts of her job could be automated, but can't find the hour to actually build it. That tension of fixing the plane while flying it turns out to be a well-documented, structural problem across the nonprofit sector, not a personal failing, and Carolyn spends the episode working t
Growing IT Management Capacity at Nonprofits with Jean Westrick
Carolyn Woodard talks with Jean Westrick, President and CEO of the Technology Association of Grantmakers (TAG), about why nonprofit technology management should be treated as organizational capacity. Jean argues that digital resilience is becoming as essential as financial resilience.The conversation moves through why nonprofit IT funding is so hard to secure, what it looks like when funders get t
Nonprofit AI: Calls for Regulation
This week, host Carolyn Woodard tackles the AI story that made it onto TV and radio news this weekend: an essay from Anthropic CEO Dario Amodei calling for a deliberate slowdown in frontier AI development, followed within about 24 hours by agreement from OpenAI's Sam Altman, Elon Musk, and Google DeepMind. If the headlines had you feeling like you should be very afraid, Carolyn walks through
Doing IT Assessments at Nonprofits Pt 2
In part 2 of this two-part episode, Carolyn continues her conversation with CEO Johan Hammerstrom and Senior IT Consultant Nuradeen Aboki: what you actually get at the end of an IT assessment, and what to do with it.This episode covers:Assessment deliverables — the comprehensive report, prioritized recommendations, strategic plan, and IT roadmap, and how they connect findings to what leadership ac
Nonprofit AI: LLM 101 and Best Practices Roundup
Carolyn Woodard covers two things this week: a quick and basic explainer of how large language models actually work under the hood, and a roundup of the best practices for using AI at nonprofits that Community IT has built up over nine months of this podcast and 3 years of our monthly webinars.First, the basics. An LLM is not a database and it is not doing a Google search. It is predicting the nex
Doing an IT Assessment at Nonprofits Pt 1
Is it time for an IT assessment at your nonprofit? Maybe you need an assessment for a grant requirement, a change in leadership, or a switch to a new IT provider. In part 1 of this two-part episode, Carolyn talks with CEO Johan Hammerstrom and Senior IT Consultant Nuradeen Aboki about what a comprehensive, nonprofit-focused IT assessment actually involves, and how to tell a genuine, agnostic asses
Nonprofit AI: Funding Questions and Back to School
Carolyn Woodard covers three threads in nonprofit AI news this week: new funding questions, a look at how AI is showing up for kids heading back to school, and a new advocacy group taking on AI regulation.Coefficient Giving, formerly Open Philanthropy, just announced it's raising its global health commitment from 175 million to 1 billion, betting that AI wealth will flow into philanthropy as
AI in Practice for Nonprofits with Carolyn Woodard and Erik Solce pt 2
In Part 2 of the AI in Practice for Nonprofits webinar, Carolyn Woodard and Erik Solce, IT Business Manager at Community IT, dig into the part of the project that matters most once an AI workflow is up and running: how do you know it is actually working, and how do you keep yourself in the loop instead of just trusting the output?Carolyn walks through her verify but trust framework using a real ex
Nonprofit AI: Impala MCP and Bridgespan NTEN Report
Carolyn Woodard covers two pieces of nonprofit AI news worth your time this week: a new AI connector from Impala, and a report from Bridgespan and NTEN that gives nonprofits a practical way to decide where AI actually fits their work.Impala just launched an MCP connector that links its philanthropic database to the AI assistant you already use, including Claude, ChatGPT, Gemini, and Copilot, so yo
AI in Practice for Nonprofits with Carolyn Woodard and Erik Solce pt 1
Carolyn Woodard explores how a nonprofit marketer with no IT background can run a real AI project with Erik Solce, IT Business Manager at Community IT. For years Carolyn had marketing data scattered across nine separate channel dashboards and no way to see any of it in context. Every attempt to build a unified report stalled out. In part one of this case study, she and Erik walk through the three
Nonprofit AI: Where do you get your information about AI?
Carolyn Woodard covers a question worth asking before your nonprofit makes any decision about AI: where is your information about AI coming from, and what does that source need from you? As a consumer you have had roughly a billion dollars of advertising aimed at getting you to adopt AI. That does not make what you are hearing wrong, but it does mean the messengers deserve a look.This episode maps
Nonprofit IT Migration from Google Workspace to Microsoft 365 with Steve Longenecker
Carolyn Woodard talks with Steve Longenecker, Director of IT Consulting at Community IT, about a client's decision to migrate from Google Workspace to Microsoft 365, and what a real nonprofit migration project looks like once years of technical debt have piled up.The client's story is a familiar one: a lean two-person IT team supporting 300 information workers, years of default settings,
Nonprofit AI: Jet Fuel Trade-offs, Agentic AI, Work and Learning Styles
Carolyn Woodard covers four AI stories with real implications for nonprofits this week, starting with Meta CEO Mark Zuckerberg's sprawling new manifesto on open source AI and the release of Muse Glimmer, a lightweight model anyone can run locally. Carolyn touches on why this matters for budget conscious nonprofits weighing vendor values, and why open source still requires more technical capac
AI Bias and Data Equity with Heather Krause
Carolyn Woodard explores why statistical analysis and evaluations are never neutral with Heather Krause, mathematical statistician and founder of We All Count.Heather built her career doing statistical consulting, evaluation, and causal analysis in the global south, work that eventually convinced her that the widespread belief in value neutral quantitative analysis is a myth. In this conversation,
Nonprofit AI: Caution is Prescient
Carolyn Woodard covers why deliberate, thoughtful implementation is actually your nonprofit's competitive advantage, not a liability.The commercial AI sector is in a "move fast and break things" sprint. Tech companies are pouring billions into AI, racing to scale, pushing toward the edge of the market. Today's AI race feels similar. Nonprofits tend to think differently. You ask
Nonprofit AI Case Study in Food Rescue with Joe Robbins
Carolyn Woodard talks with Joe Robbins, Chief Product Officer at Food Rescue US, about a real-world AI project built from the ground up: a predictive model that flags volunteer pickups at high risk of a last-minute cancellation.Food Rescue US connects volunteers with food donors and receiving agencies through an app similar to a delivery service, coordinating about 150,000 pickups a year across 27
Nonprofit AI: Resources Hub for Courses and Certifications
This week Carolyn Woodard covers how to get AI literate, moving from the big-picture policy questions she's been focused on lately back to a practical roundup: how do you and your staff build AI literacy, and do you need a certificate to prove it?She starts with free and low-cost nonprofit-specific options: PoliSync's four-module Certificate in Applied AI for Social Good, and Tim Lockie&
AI Maturity Model for Nonprofits pt 2
In Part 2 of the AI Maturity Model for Nonprofits webinar, Carolyn Woodard and Mimi Yeh, Engagement Director at PTKO, and George Danilovics, VP of Technology at AHIP, pick up where Part 1 left off, moving from the framework itself to the harder question of what it takes to make AI adoption become quiet, boring, and everywhere.Mimi and George walk through what it looks like when AI stops being an i
Nonprofit AI: Mozilla Report on AI as a Public Resource
Carolyn Woodard covers a growing counter-movement to concentrated AI power and what it means for nonprofits thinking about data sovereignty, open-source models, and their own agency in a moment that can feel overwhelming.Mozilla's recent State of Open Source AI Report frames this shift as a "Rebel Alliance" against winner-take-all AI development. Mozilla is deploying $1.4 billion t
AI Maturity Model for Nonprofits pt 1
In the first part of this two-part conversation, Carolyn Woodard and Mimi Yeh, Engagement Director at PTKO, and George Danilovics, Vice President of Information Technology at AHIP, walk through an AI maturity model designed to help nonprofits move from pilots and experiments to AI that is genuinely embedded in how the organization works: quiet, boring, and everywhere.The conversation opens with a
Nonprofit AI: Luddites, Environmental Impact Framework
Carolyn Woodard covers a cultural moment that's been building quietly, resistance to AI among workers, young people, and nonprofits, and connects it to a research framework for thinking honestly about AI's real environmental costs and benefits. Both threads come back to the same core question: who benefits from AI, and on what terms?This episode also introduces a three-lens approach to h
Nonprofit AI Voice Intake Technology with Chip Kennedy
Carolyn Woodard explores voice AI in the social services sector with Chip Kennedy, founder and CEO of CivicReach, a technology company building AI-powered communication tools for nonprofits and government agencies delivering human services. Chip brings a rare dual perspective: years as a technologist and startup founder alongside his role and experience running a nonprofit serving families experie
Nonprofit AI: UN AI Report, Data Sovereignty, UBI and UBC
Carolyn Woodard covers the UN's first-ever independent scientific assessment of AI — and what its findings mean for nonprofits navigating questions of data rights, economic disruption, and who actually benefits from AI's rapid rise. This episode connects the global governance conversation to practical tools and timely opportunities your organization can act on right now.From the Indigeno
Nonprofit Better Deal for Data Pledge with Jim Fruchterman
Carolyn Woodard explores responsible data governance and AI realism with Jim Fruchterman, MacArthur Fellow and founder of Tech Matters, a tech-for-good nonprofit building open source software for the social sector. Jim's work sits at the intersection of two urgent questions every nonprofit is wrestling with right now: what do you owe the people whose data you collect, and how do you make smar
Nonprofit AI: RAISE US, Citizen Advocacy Tools You Can Use
If last week's episode left you wondering what you can actually do about data center development in your community, this week's episode is the flip side. Carolyn Woodard shares a new national workforce initiative just launched last week, then digs into the tools and resources available for nonprofits and community members who want to shape how AI infrastructure gets built - before it arr
Securing Google Workspace for Nonprofits with Steve Longenecker pt 2
In Part 2 of the Securing Google Workspace for Nonprofits webinar podcast, Carolyn Woodard and Steve Longenecker, Director of IT Consulting at Community IT, move from foundational configurations into the question every nonprofit eventually asks: do we need to pay for a higher tier of Google Workspace to get real security?The short answer is: probably not right away. Steve walks through the third-p
Nonprofit AI: Public AI Fund Idea, Data Center Nonprofit Bribes
Carolyn Woodard covers two developing stories this week that together raise a bigger question for nonprofits: as AI infrastructure money floods into communities and philanthropic channels, is your organization ready to navigate it?First, Senator Bernie Sanders has introduced the American AI Sovereign Wealth Fund Act, which would require large AI companies to transfer half their stock to a federall
Securing Google Workspace for Nonprofits with Steve Longenecker pt 1
In the first part of this two-part conversation taken from a webinar, Carolyn Woodard and Steve Longenecker, Director of IT Consulting at Community IT Innovators, walk through the security settings, risks, and first steps nonprofits need to know to get the most out of Google Workspace's free nonprofit tier.Google provides a genuinely secure platform, but security is a partnership. Steve expla
Nonprofit AI: Claude Corps Announcement, Regulations News
Carolyn Woodard covers Anthropic's announcement of Claude Corps, a $150 million national fellowship program placing trained AI fellows inside nonprofit organizations, and gives a quick regulatory update on AI liability and state-level regulation.Claude Corps will train 1,000 early-career fellows on Claude and embed them full-time, in-person at host nonprofits for 12 months. Fellows are employ
Nonprofit Cybersecurity Insurance Updates with Jenna Howard
Carolyn Woodard explores how cybersecurity insurance has evolved for nonprofits with Jenna Kirkpatrick Howard, Senior Vice President at Lockton Companies, who advises nonprofit clients on risk, insurance, and mitigation strategies to protect their boards, missions, and people.When Carolyn and Jenna first presented a webinar together on cyber liability insurance, it was a new product that many nonp
Nonprofit AI: State and National Regulations
The rules for how nonprofits can use AI are being written right now, and there's a real issue over who gets to write them. In this midweek check-in, Carolyn Woodard walks through the federal-versus-state fight over AI regulation, why none of this requires you to be a lawyer to follow along, and how to stay informed about state AI rules-making where nonprofits should be at the table.She also n
Nonprofit AI Governance Tips with Nura Aboki pt 2
In Part 2 of the Nonprofit AI Governance Tips webinar, Carolyn Woodard and Nuradeen Aboki, Senior Consultant who has been helping nonprofits explore and adopt AI tools, cover the practical steps your organization can take to move from AI experimentation to intentional governance.The conversation picks up with a closer look at what belongs in a nonprofit AI policy, who needs to be at the decision-m
Nonprofit AI: Papal Encyclical and Longview Philanthropy RFP
Carolyn Woodard covers a landmark moment in the global conversation about AI governance: the release of Pope Leo XIV's encyclical Magnifica Humanitas, and what it means for nonprofits and philanthropy navigating an AI landscape increasingly shaped by concentrated power.The encyclical, released May 25, 2026 and addressed to people of every faith and none, draws a deliberate parallel to the 189
Nonprofit AI Governance Tips with Nura Aboki pt 1
In the first part of this two-part conversation, Carolyn Woodard and Nura Aboki, Senior Consultant at Community IT Innovators, dig into what it actually looks like to implement AI at a nonprofit - not in theory, but on the ground. With 80% of nonprofits using AI without any governance policies in place, unmanaged adoption is already happening. This episode helps nonprofit leaders understand where
Nonprofit AI: Environmental Costs, New Philanthropy Dollars
Carolyn Woodard covers the real-world costs of AI infrastructure, a coming wave of AI-generated philanthropic wealth, and how to think about AI fundraising tools this week.The headlines about AI tend to focus on what it can do. This episode looks at what it costs — in water, electricity, and rate increases that are already hitting low-income households — and at the enormous wealth being created on
Nonprofit AI Management Advice with Mimi Yeh
Carolyn Woodard explores the gap between AI ambition and organizational readiness with Mimi Yeh, Engagement Director at PTKO, a strategy and change management consulting firm that works exclusively with nonprofits and mission-driven organizations. Mimi focuses on the people side of technology adoption — and when it comes to AI, she sees a consistent pattern: leadership is excited, staff are uncert
Nonprofit AI: Claude for Small Business, ChatGPT Update
Carolyn Woodard covers two recent AI product updates and a thought-provoking question about what it means to use AI tools more personally: a new Claude for Small Business plugin that connects AI to the tools your nonprofit already uses, a ChatGPT model update that changes the default experience for anyone on your staff using the free tier, and an article from nonprofit AI trainer Tim Lockie that m
Technology for Nonprofit Fundraiser Events with Justin Goodhew
Carolyn Woodard explores the technology behind nonprofit fundraising events with Justin Goodhew, CEO and co-founder of Trellis. Galas and in-person events have come roaring back since COVID, and they have changed — guests expect and enjoy more experiential, mission-centered evenings. But the pressure on staff has not let up. As AI begins to reshape data entry and reconciliation, the nonprofits tha
Nonprofit AI: Canvas Hack, Candid Advice, AI for Nonprofits Book
Carolyn Woodard covers three topics this week: what the Canvas ransomware hack reveals about vendor risk for nonprofits, why roughly 80% of nonprofits still have no AI use policy and what you can do about it today, and why the new book AI for Nonprofits belongs on your leadership team's reading list even as AI tools continue to evolve rapidly.The Canvas story is at its core a governance story
AI for Nonprofits with Cheryl Contee
Carolyn Woodard explores what it really means for a nonprofit to adopt AI responsibly and effectively with Cheryl Contee, co-founder of BrightWorks AI and Change Agent AI and co-author of the Amazon bestseller AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause. Cheryl is a pioneering technology entrepreneur recognized by Fast Company, Harvard's Berkman Center for Intern
Nonprofit AI: Environment, Bubble, Survey
Carolyn Woodard covers three topics shaping the nonprofit AI conversation right now: the real environmental costs of AI infrastructure, whether the AI market is actually a bubble, and a new survey that gives nonprofits a direct voice in shaping what comes next. This episode helps you move from anxious or skeptical observer to informed, active participant.This episode covers:AI data centers consume
Nonprofit Data Retention with Ian Gottesman
Your nonprofit may be sitting on a data liability it doesn't know it has.Carolyn talks with Ian Gottesman, CEO of NGO ISAC, about data retention and why the question of what your organization keeps - and for how long - is more urgent than ever. Ian has been studying this topic for 30 years, and he makes the risks concrete: e-discovery requests, contractual disputes, subpoenas, and the exposur
Nonprofit AI: Google Chrome Skills and the Center for AI Safety
This week, Carolyn Woodard covers two resources: a practical new browser feature for Google Workspace shops and a nonprofit watchdog organization working to make the AI industry more accountable. Whether you're trying to get more out of your existing tools or looking for credible resources to bring to a board conversation about AI risk, this episode has something useful.This episode covers:Go
2026 Nonprofit Cybersecurity Incident Report with Matthew Eshleman pt 2
In Part 2 of the 2026 Nonprofit Cybersecurity Incident Report, Community IT CTO Matthew Eshleman walks through the real attack examples his team saw hitting nonprofits in 2025: scareware pop-ups, fake invoices, DMCA impersonation notices, HR job scams, and calendar phishing. He also unpacks eight years of incident data and what the numbers actually mean — including a 70% spike in malware activity
Nonprofit AI: Big Investments, Resources to Close Your Literacy Gap
Carolyn Woodard covers two major AI announcements breaking today — a landmark philanthropic gift building the country's first "AI-native" hospital, and a massive infrastructure deal between Amazon and Anthropic — and zooms out to ask what all this big-money investment means for nonprofits on the ground. The answer: now more than ever, building your own AI literacy is the most strate
2026 Nonprofit Cybersecurity Incident Report with Matthew Eshleman pt 1
In the first part of this annual check-in, Carolyn Woodard and Matthew Eshleman dive into the findings from the eighth annual Nonprofit Cybersecurity Incident Report. Analyzing data from thousands of client endpoints throughout 2025, they discuss how the landscape has shifted—specifically how AI is being used by threat actors to lower the barrier for sophisticated attacks. This episode provides a
Nonprofit AI: Claude Cowork, Good Tech Summit Reflections, Claude Mythos Preview
Carolyn Woodard opens with highlights from Good Tech Summit, a three-day Washington D.C. conference bringing together practitioners, funders, and tech leaders focused on responsible AI use in the social sector. She shares standout quotes on AI governance, accountability, and what the sector needs to do differently. This episode also covers the Claude Cowork tool nonprofits should know about, a pri
AI and Nonprofit Project Management with Alex Tuck
Carolyn Woodard explores the intersection of project management and artificial intelligence AI with Alex Tuck, founder of Tuck Consulting Group. As nonprofits face increasing pressure to do more with less, Alex shares how project managers are uniquely positioned to lead AI implementation and why human-in-the-loop systems are essential for maintaining accuracy and ethics.The conversation dives into
Nonprofit AI: Copilot Cowork, Google Workspace Studio, HBR on Leaders and AI, Climate Collective and CIVIC AI Literacy Cohort
The conversation this week highlights new "AI assistant" features from Microsoft and Google that aim to handle administrative burdens, allowing nonprofit teams to focus on mission-critical work. Host Carolyn Woodard also delves into a Havard Business Review article with qualitative interviews on AI and leadership challenges, and highlights a specialized training initiative for environmen
Accidental to Intentional Nonprofit Tech Leader with Gozi Egbuonu and Hugo Castro pt 2
Hugo Castro, author of the Accidental Techie newsletter on Linkedin, and Gozi Egbuonu, accidental and now intentional tech leader, lead you through a discussion on the transformation from firefighter to strategic advisor.In pt 1 they discuss the role of the "accidental techie" in nonprofit organizations and explore three bridges to transform your career: Skills, Relationships, and Projec
Nonprofit AI: Microsoft Elevate Changemakers Announcement
A major new initiative from Microsoft aims to provide the training and resources needed to adopt AI tools at nonprofits. In this episode, Carolyn Woodard breaks down the recently announced Microsoft Elevate for Changemakers program. This initiative is a structured effort to build AI capacity through professional certifications, hands-on training, and global fellowships designed specifically for th
Accidental to Intentional Nonprofit Tech Leader with Gozi Egbuonu and Hugo Castro pt 1
Hugo Castro, author of the Accidental Techie newsletter on Linkedin, and Gozi Egbuonu, accidental and now intentional tech leader, lead you through a discussion on the transformation from firefighter to strategic advisor.In pt 1 they discuss the role of the "accidental techie" in nonprofit organizations and explore three bridges to transform your career: Skills, Relationships, and Projec
Nonprofit AI: Resources on Workforce Changes and Training Courses, Project Evident Library of Use Cases
In this Nonprofit AI Podcast midweek check-in, Carolyn tackles the anxiety around AI and the changing labor market. While it can feel like AI is everywhere, a recent report from Anthropic shows we are nowhere near 100% adoption—but the roles most likely to be impacted are the white-collar, management, and knowledge-work positions often held by older, highly educated women in the nonprofit sector.T
Prep Your File Permissions for AI Tools with Steve Longenecker
Carolyn sits down with Steve Longenecker, Director of IT Consulting at Community IT Innovators, to tackle a question that's suddenly urgent for many nonprofits: now that AI tools like Microsoft Copilot and Google Gemini can search your entire file system, are your permissions actually set up correctly?The conversation covers the practical steps nonprofits can take to assess and clean up their
Nonprofit AI: NotebookLM, What is AI Hygiene
How can nonprofits move past the efficiency plateau to find real strategic value in AI? In this midweek check-in, Carolyn Woodard discusses statistics from the 2026 Nonprofit AI Adoption Report from Virtuous and Fundraising AI, which reveals that while 92% of nonprofits are using AI, only 7% see a major strategic impact on their mission.The episode also explores the concept of AI hygiene and why c
Write a Better RFP for IT Support for Your Nonprofit with Johan Hammerstrom
Are you struggling to articulate what your nonprofit actually needs from an IT provider? In this episode, host Carolyn Woodard and Community IT CEO Johan Hammerstrom discuss the rise of the generic, AI-generated Request for Proposal (RFP). While it is tempting to use AI to handle the heavy lifting of technical writing, doing so often results in a document that lacks the heart of your organization’
Nonprofit AI: We have agency, Anthropic-Pentagon news updates
In this Nonprofit AI Podcast midweek check-in, Carolyn explores what it means to have agency in the age of AI. With so much pressure to adopt new tools, it can feel like nonprofits have no choice — but Carolyn makes the case that you and your organization have more power than you think, both in the tools you choose and the advocacy you pursue.The conversation covers the environmental and community
How to Use AI Tools Safely at Nonprofits with Matthew Eshleman pt 2
If you have wondered about the real difference between using a free tool like ChatGPT and an enterprise-level solution like Microsoft Copilot or Google Gemini, this episode will provide much-needed clarity. While the potential for efficiency is high, many nonprofit leaders are rightfully concerned about data security and how to ensure they are using these models safely.In part one from their recen
Nonprofit AI: Pentagon and AI, Turn Off Model Sharing, Q&A
In this Nonprofit AI Podcast, Carolyn explores the complex intersection of nonprofit values and AI vendor ethics. Following a high-profile public dispute between the Pentagon and major AI providers, we look at what these corporate decisions mean for organizations that prioritize mission-aligned technology.The conversation covers the practical side of AI safety, moving beyond the headlines to answe
How to Use AI Tools Safely at Nonprofits with Matthew Eshleman pt 1
If you have wondered about the real difference between using a free tool like ChatGPT and an enterprise-level solution like Microsoft Copilot or Google Gemini, this episode will provide much-needed clarity. While the potential for efficiency is high, many nonprofit leaders are rightfully concerned about data security and how to ensure they are using these models safely.In part one from their recen
Nonprofit AI: Implementation Framework, AI Literacy
Resources shared in this episode: Gallop Poll January 2026 on AI use: https://apnews.com/article/ai-workplace-gemini-chatgpt-poll-4934bc61d039508db32bc49f85d63d99Build Consulting 5 Category AI Implementation Framework by Kyle Haines: https://buildconsulting.com/blog/a-strategic-framework-for-nonprofit-ai-investment/1: Return on Investment - what are you trying to do, and is an AI tool the best way
Single Sign On Clever for Schools with Norwin Herrera
In this episode host Carolyn Woodard is joined by Norwin Herrera, IT Business Manager and Team Lead at Community IT. Together, they walk through a real-world case study of a public charter school that implemented a Single Sign-On (SSO) platform called Clever that can solve cybersecurity and accessibility challenges for adult or child students.Strategic IT Leadership for NonprofitsUnlike a traditio
Nonprofit AI: Vetting AI Tools for Nonprofits; What Are AI Agents?
Nonprofit AI: Vetting Your Tools and Understanding AI AgentsIn this midweek AI check-in, Carolyn Woodard explores how nonprofit leaders can make informed, safe decisions in an increasingly crowded technology landscape. The episode begins with a review of a new AI Tools Safety Guide specifically designed for the nonprofit sector. This resource evaluates popular tools based on the criteria that matt
Team Building Remotely with Saba Gebru
Building Stronger Teams: Purposeful Connection in a Remote WorldHow do you maintain a cohesive, supportive team when the office is now spread across dozens of different locations? In this episode, Carolyn Woodard sits down with Saba Gebru, Vice President of Support Services at Community IT, to discuss the intentional work required to foster teamwork in a remote and hybrid environment.Saba shares h
Nonprofit AI: Human Rights and Community Rights Resources
Nonprofit AI Check-in: Reclaiming Human Rights and Protecting Local CommunitiesIn this midweek check-in, Carolyn Woodard steps back from the technical "how-to" of AI to look at the "why" behind the ethical concerns many nonprofit leaders are feeling. This episode focuses on two significant areas where AI intersects with our core mission of serving others: the protection of basi
Celebrating 25 Years of Community IT with CEO Johan Hammerstrom
In this special anniversary episode, we celebrate a major milestone: 25 years of Community IT. Founded on February 1, 2001, by David Deal as a mission-focused spin-out from Reliacom, Community IT has spent a quarter-century navigating the ever-changing tides of technology for nonprofits exclusively. CEO Johan Hammerstrom, who was one of the early employees to move from Reliacom to the new company,
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