Small Business Big Visibility
Are you a small business owner seeking effective, efficient, and profitable ways to grow your business without the overwhelm? Welcome to "Small Business Big Visibility", the podcast dedicated to empowering adventurous entrepreneurs like you to simplify marketing, reduce stress, and boost revenue. Hosted by Jason McKenzie, we dive into topics from different angles, providing actionable insights, innovative strategies, and easy-to-implement tools. Our mission is to help you focus on what truly matters: your passion, your family, and your freedom.
Episodes
How to Ask for Reviews Without Feeling Like You're Begging
Do you dread asking a happy customer for a review? Almost every business owner knows they should be asking. What stops them cold isn't laziness, it's the cringe, the feeling of pestering someone who just wanted to pay and leave. Here's the part worth sitting with: that awkwardness usually isn't about the customer at all. It's something going on in your own head, and once you se
The Website Fix That Matters More Than Speed
Were you told to fix your site speed before anything else? A lot of small business owners pour hours, money, and stress into chasing a near-perfect speed score while something far more important sits quietly broken on their site. One person once told me his site had to score a 95 to 100 on speed. When I asked why, he had no idea. Reasonable speed is good. Obsessing over a perfect score while ignor
Your Google Business Profile Got Suspended. Now What?
Your Google Business Profile got suspended, maybe out of nowhere, and Google won't tell you exactly why. That is genuinely one of the most stressful things that can happen to a local business, because that listing is often where your customers find you. The good news: there is an appeal process, and if you handle the first moves right, you can usually get reinstated.In this episode, I'll w
No Storefront? How to Set Up a Google Business Profile
Do you serve customers at their location instead of yours, with no storefront to point to? If you're a plumber, mobile mechanic, landscaper, house cleaner, or HVAC tech, most Google Business Profile advice doesn't quite fit you, because it assumes you have a front door customers walk through. You don't need one to show up on Google. You need the setup that's actually built for you.
Is Your Call Tracking Losing You Customers?
Is your call tracking losing you customers? Here's how it happens. A business owner once got a call from a confused customer: "Why'd you change your phone number? I called your number and got a shoe store." He hadn't changed anything. His call-tracking service had swapped the number on his website months earlier, customers had saved the tracking number, and now it was ringing a shoe store across t
The Google Business Profile Mistake Costing You Customers
Do you know if your Google Business Profile is quietly costing you customers? There's one specific mistake that keeps more good local businesses out of Google's map results than almost anything else, and it's probably not what you'd guess. It isn't bad reviews or a weak website. It's an incomplete profile.In this episode, I'll show you why that little map box with three businesses (the map pack) i
How to Write an About Page That Gets You Hired
Does your About Us page actually explain why someone should hire you? Most don't. They fail in one of two predictable ways, and there's a good chance yours does at least one of them right now. The fix is a simple five-part structure that turns a page most owners treat as an afterthought into one that quietly closes the deal.In this episode, I'll walk through the two failure patterns (the diary ent
This Mom-and-Son Team Teaches Teens What School Won't
Tara Lynn Haley wanted a doctorate in psychology. Instead, she failed Psych 101 and started her adult life thousands of dollars in debt. What followed was a winding path (flight attendant, an injury, an ADHD and OCD diagnosis, and years teaching alternative and neurodivergent students) that led her somewhere she never expected: building a business with her teenage son, Liam.In this conversation, T
How to Write a Homepage AI Can Actually Recommend
When someone asks an AI assistant for a good local business, the AI reads your website to decide whether to recommend you. If your homepage says something like "we provide quality solutions for all your needs," it has nothing to work with, and it moves on to the business that made itself easy to understand. Writing a homepage AI can actually recommend starts with one thing: brand clarity.In this e
Why AI Might Be Recommending Your Competitor, Not You
Someone in your town grabs their phone and asks, "who's a good electrician near me?" The AI gives them a short, confident answer with just a few names. Your business was either in that answer or it wasn't. If AI is naming your competitor instead of you, this series is about fixing that.In this episode, I'll explain what GEO (Generative Engine Optimization) actually is in plai
The 4 Referral Partners You Should Fire
Some of your referral partners are actually costing you business, and you're still buying them lunch. Every piece of networking advice tells you to build your network, add more partners, grow it bigger. Almost none of it tells you that some partners are worth more gone than kept, and that hanging on to the wrong ones quietly drains the time and energy you should be spending on the right ones.I
15 Minutes a Week Keeps Your Referral Network Alive
A referral partner you never talk to isn't really a partner. They're someone you used to know, and they've probably already forgotten what you do. Referral relationships decay over time, quietly, without either person deciding to let them go. The good news: keeping an entire network alive takes about 15 minutes a week.In this episode, I'll walk through a simple three-tier system fo
The 90-Second Message That Saves a Networking Connection
You met someone great at a networking event. You both said you should sit down for a one-to-one. And then neither of you ever did. That connection, one that could have sent you business for years, quietly evaporated in the gap between meeting someone and actually meeting with them. The fix is a single follow-up message that takes about 90 seconds to write.In this episode, I'll give you the exa
4 Questions That Turn a 1:1 Meeting Into a Referral Partner
You sat down with a potential referral partner. You talked for an hour. You both had a great time. And you never got a single piece of business from it. That's the most common outcome of a networking meeting, and it's completely avoidable.In this episode, I'll walk through what a one-to-one meeting actually is (a working session disguised as a friendly conversation), the single mistake
How to Build an Offer That's Easy to Refer
Your offer can be perfectly clear and still be impossible to refer. Clear and referable are two different things, and most small business owners only build for one of them. You can fully understand what someone does and still never send them a single client.In this episode, I'll walk through the three properties that make an offer easy to hand off: a trigger (the specific situation that makes
Every Referral Happens in a Conversation You're Not In
A confused referral partner sends you nothing. Not because they don't like you, but because they don't actually understand what your business does, and they can't explain you to someone else. Here's the thing most small business owners miss: every referral happens in a conversation you're not in. Your partner is at a barbecue or a job site, someone mentions a problem, and your
How to Answer 'What Do You Do?' in One Sentence
The most important 30 seconds in networking is the moment someone asks what you do. Most small business owners blow it. They launch into a wandering explanation of their title, their company history, and every service they offer, and by the time they finish, the person who asked has completely forgotten what they actually do.In this episode, I'll walk through why your answer should be one sent
How to Turn Your Referral List Into a Referral Team
A list of 50 potential referral partners isn't a referral team. It's a list. And most small business owners stop there, then wonder six months later why no referrals ever came in. The conversion from list to team is a four-step process, and most people skip the middle two steps entirely.In this episode, I'll walk through the actual sequence: the warm introduction or cold ask (and how t
The 3 Tests for Spotting a Real Referral Partner
Most small business owners can't name five people who could realistically send them a referral every month. And that's exactly why their networking isn't working. They're showing up at events being polite to everyone, hoping the right relationships will just emerge from the chaos. They almost never do.In this episode, I'll walk through the three tests that separate a real refer
How to Identify Your Top 5 Referral Partners
Most small business owners can't name five people in their network who could realistically send them a referral every month for the next year. If you can't either, you're spending your networking time at random. Random networking produces random results.In this episode, I'll walk through three quick tests that separate your actual referral partners from polite acquaintances you hap
Stop Asking for Referrals. Start Giving First
Why do some small business owners get a steady stream of referrals while others, doing the same amount of networking, get nothing? The difference usually isn't talent or charisma. It's one specific mindset shift in how you show up to every conversation.In this episode, I'll walk through why givers build referral pipelines that compound for years while takers burn out their network in m
Stop Networking for Clients. Do this instead
Most small business owners network for the wrong reason. They walk into a room looking for clients. They leave with nothing. Six months later, they've spent thousands of hours and zero dollars made, and they conclude networking doesn't work.The truth: networking works fine. The version most small business owners practice is broken. In this episode, I'll walk through three broken assump
Trust Is the New Currency. AI Is Burning It
Trust is becoming the most valuable currency in business, and AI is accelerating its erosion. People can spot a fake response, a cloned voice, or an AI-written book within paragraphs, and the moment they do, you're done. The fix isn't to avoid AI. It's to be transparent about exactly where you're using it.In this conversation with Andrea Peer and Susan Leonardson, founders of Geeko
AI Isn't About Tools. It's About How Work Gets Done
The future of AI isn't about which tool you use. It's about how work gets done, and four specific shifts are already underway that will reshape what running a small business looks like over the next few years.In this episode, I'll walk through the four shifts I'm betting on: AI filling the gaps where software couldn't and humans had to (the systems shift), smaller teams produci
Why College Programmers Aren't Getting Hired Anymore
Most small business owners are still using AI like a fancy search engine — asking it questions, getting answers, doing the work themselves. That's not where AI is anymore. The next phase is already here, and it's something different entirely.In this episode, I'll walk through what agentic AI actually means in practice: instead of you asking it a question, you give it a goal, and it tak
How to Use AI Without Losing Your Voice
Half the social media posts in your feed sound like AI wrote them — flat, generic, forgettable. But it's not the tool's fault. It's how people are using it.In this episode, I'll walk through a three-step method for using AI to generate content that still sounds like you: feeding the AI your past writing so it can identify your social fingerprint (the traits, quirks, and even misspe
Don't Start with AI. Start with the Problem
What if you could hire three new employees this week — without payroll, benefits, or a hiring process? AI can fill three specific roles in your small business right now, and you can set them up in an afternoon.In this episode, I'll walk through three concrete AI setups every small business owner can build today: a market research assistant that finds potential referral partners in your service
Don't Start with AI. Start with the Problem
Most small business owners reach for AI before they know what problem they're trying to solve — and that's why they quit a week later. The fix is a different starting point.In this episode, I'll walk through why "open ChatGPT and figure it out" is the wrong way to start with AI, and what to do instead: pick one repetitive task in your business, use AI to create a first draft,
4 Jobs You Shouldn't Trust AI With (and 3 You Should)
Most small business owners are using AI in places it doesn't belong — and avoiding it in places where it would actually help. There are four jobs you shouldn't trust AI with, and three it does better than you'd expect.In this episode, I'll walk through the three categories of work AI is genuinely good at right now (repetitive tasks, structured thinking, and first drafts), with conc
How to Tell If AI Is a Fad or a Real Shift
Is AI just another fad like Beanie Babies, Fidget Spinners, or NFTs? It's a fair question — and most small business owners are getting the answer wrong.In this episode, I'll walk through a simple three-part test for separating real shifts from hype: whether something reduces cost, increases speed, and increases access. I'll show you why AI passes all three, why the messy early stage do
Why Dismissing AI Is Like Dismissing the Internet in 1995
Most people are talking about AI without understanding why it matters — and the ones dismissing it are making the same mistake people made about the internet in the 1990s.In this episode, I'll walk through the predictable cycle every major technology goes through (confusion, hype, adoption, dominance), where AI sits in that cycle right now, and why AI is breaking the old speed-cost-quality tra
390 What Is Agentic AI? | AI for Small Business
What is agentic AI, and why does it matter for small business owners? In this video, we break down what agentic AI actually is, how it differs from standard LLMs, and why it is becoming such a powerful tool for getting real work done in business.You will learn how agentic AI can help with follow ups, scheduling, lead nurturing, repetitive admin tasks, and data handling. This video also explains th
389 What Is an LLM? | AI for Small Business
Discover what an LLM (large language model) is and why it matters for small business owners today. This video breaks down AI in simple terms and explains how tools like ChatGPT are changing the way business gets done. Learn the key differences between traditional AI and modern LLMs, and why this shift is bigger than social media or even the early internet. You will also see how AI can help with sa
388 What is AI in simple terms for beginners | AI for Small Business
What is AI, really and should small business owners be worried? In this video, we break down artificial intelligence in simple terms so you can understand what it is, how it works, and what it actually means for your business.You will learn:What AI is and where it came fromHow AI and large language models actually workWhy AI is more like a prediction tool than true intelligenceThe real risks and o
387 Small Business Finances Made Simple | Business Fundamentals for Small Business Owners
Managing small business finances does not have to be overwhelming. In this video, we break down simple, practical financial basics every small business owner needs to understand to stay on track and grow with confidence.You will learn why finding the “just right” balance matters when handling your bookkeeping, how to avoid common financial mistakes, and which key numbers actually matter in your bu
386: Communication That Drives Business Growth | Business Fundamentals for Small Business Owners
Strong communication can make or break your business. In this video, we break down how knowing what to say and when to say it can dramatically improve your results as a small business owner.Learn why many entrepreneurs struggle with over-communication or unclear messaging, and how having a clear objective transforms the way you connect with customers, teams, and prospects. This episode walks throu
385: Systems vs Artist: Scale Your Business Faster | Business Fundamentals for Small Business Owners
Are you running your business like an artist or building systems that actually scale? In this video, we break down the critical difference between the artist mindset and systems thinking in small business growth. Learn why doing everything yourself can hold your business back, and how shifting to systems can unlock real growth, consistency, and freedom.In this video, you will discover:The differen
384: The Right Metrics to Scale Your Business | Business Fundamentals for Small Business Owners
Are you tracking the right metrics in your business or are you unknowingly holding yourself back? In this video, we break down how choosing the right numbers can make the difference between growth and stagnation.Using a simple cycling analogy, you will learn why not all metrics matter at all times and how focusing on the wrong ones can trap your business. Discover how to identify the key numbers t
383: From Busy to Growth: The Power of Vision | Business Fundamentals for Small Business Owners
Feeling stuck, overwhelmed, or like your business is going nowhere? The missing piece might be simpler than you think. In this video, we break down why having a clear vision is essential for small business growth and how it shifts you from busy work to meaningful progress.You will learn:Why lack of vision causes frustration and stagnationThe difference between working in your business and thinking
382: Attention Is the Real Currency in Business | Business Fundamentals for Small Business Owners
Attention is one of the most valuable assets in today’s business world. In this episode of Small Business Big Visibility, we break down why attention drives growth and how small business owners can start using it intentionally. You will learn:Why attention is more powerful than traditional word of mouthHow influencers turn attention into real business valueThe difference between working in your bu
381: Delegate Smarter, Grow Faster | Business Fundamentals for Small Business Owners
Learn how delegation can transform your small business and free you from doing everything yourself. In this video, we break down the mindset shift every business owner needs to scale effectively and reduce overwhelm.You will discover:Why trying to do everything yourself is holding your business backHow to identify the different roles or “hats” you are wearingThe importance of conducting a time aud
380: How Guarantees Help Small Business Stand Out | Business Fundamentals for Small Business Owners
A strong guarantee can be one of the simplest ways to help a small business stand out. In this video, we break down how guarantees build trust, reduce hesitation, and make your offer more compelling to potential customers.You will learn why a clear guarantee matters, how it helps separate your business from competitors, and what makes a guarantee meaningful in the eyes of a customer. This is a pra
379: Why Offers Sell Better Than Products | Business Fundamentals for Small Business Owners
In this Business Fundamentals episode, we explore why creating an offer is different from simply selling a product or service. This lesson is designed to help small business owners understand how better packaging can lead to more clarity, more value, and more growth.Using examples from infomercials and a carpet cleaning business, this video shows how combining related products or services can turn
378: Business Plans Made Simple for Beginners | Business Fundamentals for Small Business Owners
Learn how to create a simple business plan that actually works. In this video, we break down why most traditional business plans fail and how a one page approach can help small business owners stay focused, grow faster, and make better decisions.Based on real experience, you’ll discover how overcomplicated plans can waste time and how simplifying your strategy can lead to better results, clearer d
377: How to Define Your Ideal Customer Clearly | Business Fundamentals for Small Business Owners
Learn how to clearly define your ideal customer so you can grow your business faster and more effectively. In this video, we break down why trying to serve everyone holds your business back and how focusing on the right audience creates better results.You will discover:Why “everyone” is not your ideal clientHow to identify the traits of your best customersThe role of core values and communication
376: Avoid Analysis Paralysis in Your Business | Business Fundamentals for Small Business Owners
Are you stuck overthinking every decision in your business? In this video, we break down how to avoid analysis paralysis and take meaningful action that actually moves your business forward.You will learn why trying to plan every detail upfront can hold you back, and how a simple, flexible approach to planning leads to better results in the real world. This is especially important for small busine
375: Internal vs External Marketing Made Simple | Business Fundamentals for Small Business Owners
What does marketing actually do in a business? In this video, we break down the real role of marketing and why it goes far beyond just running ads. You’ll learn the difference between internal and external marketing, and how both work together to build a strong, consistent brand. Discover why aligning your team, systems, and communication with your brand is essential for long-term growth and scala
374: Why Marketing Is Not Just Advertising | Business Fundamentals for Small Business Owners
What is marketing, really? In this video, we break down the true meaning of marketing and why it goes far beyond just running ads.If you are a small business owner, this episode will help you understand how marketing connects every part of your business. From your brand identity to your messaging, offers, and customer experience, marketing plays a critical role in keeping everything aligned and co
373: Business Basics: Company and Brand Defined: Business Fundamentals for Small Business Owners
What is a company, and what is a brand? In this video, we break down two of the most important business fundamentals every small business owner needs to understand. You will learn:What a company actually is in simple termsHow businesses exchange goods or services for valueWhy a brand is more than just logos, colors, and fontsHow your company’s personality, values, and communication style shape you
372: How to Rank in AI Search and Beat Competitors | Customer Winning Websites Miniseries
What is GEO and how do you rank in AI search results? In this episode, we break down how AI tools decide which businesses to recommend and what you can do to get your company mentioned instead of your competitors.Learn how AI gathers information, why having a strong website is essential, and how elements like clear messaging, FAQs, schema, and credibility signals impact your visibility in AI-drive
371: SEO Basics Every Small Business Should Know | Customer Winning Websites Miniseries
What is SEO, and does your small business really need it? In this video, we explain search engine optimization in clear, practical terms so you can understand how it works and whether it makes sense for your business.You will learn how search engines organize information, why SEO exists, how search rankings evolved, and why SEO is a long term strategy instead of an instant fix. We also cover the d
370: Do You Really Need Website Analytics | Customer Winning Websites Miniseries
Do you really need website analytics for your small business? In this episode of the Customer Winning Websites Miniseries, we unpack what website tracking actually matters, what does not, and how to avoid getting buried in data that does not help you grow.You will learn why tools like Google Analytics and Google Search Console can be useful, which website metrics are worth paying attention to, and
369: Landing Pages That Turn Ad Clicks Into Leads | Customer Winning Websites Miniseries
If you are running paid ads but sending traffic to your homepage, you may be missing valuable opportunities to turn visitors into leads. In this video from the Customer Winning Websites miniseries, we break down why dedicated landing pages are critical for converting paid traffic into real business results.You will learn why sending ad traffic to a generic homepage often creates confusion for pote
368: Best Option: Website, Funnel, or Landing Page | Customer Winning Websites Miniseries
Should your small business use a website, a sales funnel, or a landing page? In this episode of the Customer Winning Websites Miniseries, we break down the difference between each tool and explain when each one makes the most sense.You will learn how a website serves as your business headquarters online, how a sales funnel helps move people toward a specific offer, and why some businesses need a f
367: Contact Us Page Tips for Small Business Websites | Customer Winning Websites Miniseries
Your Contact Us page might be costing you customers without you realizing it. In this episode of the Customer Winning Websites miniseries, we break down the simple but critical elements every small business should include on their Contact Us page to make it easier for potential customers to reach you.Learn why missing information like your phone number, address, hours of operation, or a simple map
366: Should Small Businesses List Prices Online | Customer Winning Websites Miniseries
Should small businesses list prices online? In this episode of the Customer Winning Websites Miniseries, we break down the pros and cons of putting pricing on your website and how to decide what is best for your business.You will learn when it makes sense to show exact pricing, when price ranges or starting prices may work better, and when it is smarter to leave pricing off your site altogether. T
365: FAQ Tips for Better SEO and Customer Flow | Customer Winning Websites Miniseries
Should your small business website have an FAQ page? In this video, we break down when FAQs actually help, when they hurt, and how to use them to improve both SEO and customer flow.You will learn where FAQs belong on your website, how to choose the right questions, and why short, specific answers work better than long, vague content. The video also covers common FAQ mistakes, how FAQs can support
364: Why Your Website Needs a Gallery Page | Customer Winning Websites Miniseries
A gallery page can be one of the most powerful trust building tools on your small business website. In this video from the Customer Winning Websites Miniseries, we break down why a gallery matters and how it helps potential customers feel confident choosing your business.You will learn how gallery pages showcase real results, help visitors visualize the quality of your work, and move customers fro
363: Service Pages That Help Customers and SEO | Customer Winning Websites Miniseries
If you are wondering how many service pages your website really needs, this episode will help you think it through the right way.In this video, Jason McKenzie breaks down how to decide whether your business needs one general services page, separate pages for individual services, or a more detailed structure. You will learn how to organize your website around the way customers actually think, searc
362: What to Put in Your Website Footer | Customer Winning Websites Miniseries
What should you put in your website footer? In this episode of the Customer Winning Websites Miniseries, we walk through the key footer elements that help small business websites work better for real customers.You will learn why your website footer matters, what contact information to include, which legal links may be important, and how social proof and navigation links can make your site more use
361: Fix Your Website Header to Get More Customers | Customer Winning Websites Miniseries
Your website header plays a bigger role than most business owners realize. In this video, we break down what makes a website header effective, what common mistakes to avoid, and how a better header can help you create a smoother customer experience.Learn why mobile design matters so much, how oversized logos and bulky sticky headers can hurt usability, and which core elements every small business
360: Mindset, Burnout and Social Media With Nick Yerhart & Kyle Swanson
In this episode, we sit down with business partners and friends Nick Earhart and Kyle Swanson of Infinite Success Media to talk mindset, burnout, social media and building a life that actually works. From Nick proving doctors wrong about his cerebral palsy to running a family waste removal business with his dad, to Kyle logging over a million miles as a CDL driver and raising two daughters as a si
359: Level Up Your About Us Page | Customer Winning Websites Miniseries
Your About Us page should be one of the hardest working pages on your website. In this episode of the Customer Winning Websites Miniseries, you will learn how to level up your About Us page so it actually builds trust, connects with visitors, and helps your small business win more customers.We walk through the key elements every strong About page needs, including your origin story, the real reason
358: 5 Essential Pages For Your Small Business Website | Customer Winning Websites Miniseries
Is your small business website quietly costing you customers instead of bringing them in? In this Customer Winning Websites miniseries episode, we walk through the 4 critical pages every local business needs plus a powerful bonus page that can instantly boost trust.You will learn:Why your homepage must guide visitors emotionally and intellectually toward becoming customersHow to write an About Us
357: Homepage Essentials for Local Small Businesses | Successful Delegation Miniseries
Your homepage is the most visited page on your site and often the first real interaction someone has with your business. In this episode of the Successful Delegation Miniseries, we break down exactly what a local small business homepage needs so it grabs attention, builds trust, and helps visitors take the next step toward becoming customers.You will learn how to move beyond weak “Welcome to our w
356: When a One Page Website Makes Sense | Successful Delegation Miniseries
In this episode of the Successful Delegation Miniseries, we break down when a one page website can actually benefit a small business. If you're just getting started, working with a tight budget, or need something simple to establish legitimacy online, a single page site can sometimes be the right fit.Learn why one page sites became popular, the limitations that often hold businesses back, and
355: How Online Challenges Build Trust and Boost Sales With Heather Remec
What if your marketing did more than sell once and actually built long term trust with your audience? In this episode of Small Business Big Visibility, Heather Remick, founder of Sales Song, shares how she uses psychology, brand voice and online challenges to help service and information based businesses grow profitably.Heather walks through her unique journey from starting in a Fortune 500 compan
354: Is Your Website Doing Its Job | Customer Winning Websites Miniseries
Discover the three essential jobs every small business website must accomplish to truly support your business. In this episode of the Customer Winning Websites Miniseries, we dig into why so many websites fail and what their real purpose should be.Learn how to evaluate your own website from the perspective of a potential customer, understand what information it must communicate, and identify wheth
353: 3 Signs It Is Time To Redesign Your Website | Customer Winning Websites Miniseries
Discover the three key indicators that signal it is time to redesign your website. In this episode of the Customer Winning Websites Miniseries, we break down how outdated technology, outdated design, and major business changes can leave your current site working against you instead of supporting your growth.Learn why small adjustments are sometimes enough and when a full rebuild is the smarter mov
352: Do You Need a Website Yet for Your Business? Customer Winning Websites Miniseries
Are you being told that you absolutely must have a website for your small business, but your budget and reality say otherwise? In this first episode of the Customer Winning Websites, we walk through when a website really matters and when it might be smarter to wait.You will hear real examples, including how a brand new home inspector realized a website was not his best first investment and why bui
351: Three step process to manage delegated work | Successful Delegation Miniseries
Learn the three step process that ensures your delegated work actually gets done. In this episode of the Successful Delegation Miniseries, we walk through how to follow up with employees, verify real progress, and stay aware of what is happening inside your business.You will hear a real example of delegation gone wrong and the simple management habits that prevent work from slipping through the cr
350: Kevin Mills on Real Estate, Wealth and Purpose
Kevin Mills shares how early hustles like shoveling snow and delivering newspapers led to a 40 year career across real estate, construction, consulting and authorship. Kevin breaks down how curiosity, reading, and taking action shaped his path, and why purpose plays a central role in everything he builds.He also talks about his EmpowerX framework, the businesses he has started over the years, and
349: Teaching Employees When to Ask for Help | Successful Delegation Miniseries
Learn how to train employees to confidently solve problems while knowing exactly when it is appropriate to come to you for support. In this episode of the Successful Delegation Miniseries, we explore clear decision boundaries, practical examples, and real stories that highlight why a defined process helps eliminate confusion and strengthen company culture.This video breaks down how new and experie
348: How To Train Employees For Tasks They Have Never Done | Successful Delegation Miniseries
Training is one of the most overlooked steps in successful delegation. In this episode of the Successful Delegation Miniseries, we explore how to teach employees tasks they have never done before by using clear instruction, real examples, and a simple training workflow that works in any small business.Using the chocolate chip cookie metaphor, this video breaks down the difference between the desir
347: How to Give Clear Instructions That Employees Follow | Successful Delegation Miniseries
In this episode of the Successful Delegation Miniseries, learn why giving clear, actionable instructions is essential for helping your team deliver consistent results. Using simple examples like riding a bicycle, tying shoes, and following a recipe, this video breaks down how clarity removes confusion and empowers employees to succeed.You’ll discover how defining the desired result and outlining t
346: Set Expectations Right and Delegate With Confidence | Successful Delegation Miniseries
In this episode of the Successful Delegation Miniseries, we break down why setting clear expected results is the foundation of effective delegation. Many small business owners unintentionally create frustration and confusion simply by failing to define what success looks like.You’ll learn how unclear expectations impact employees, why clarity eliminates frustration on both sides, and how a simple
345: How Investors Win With Jonna Weber
Discover how everyday business owners and investors can win through strategic real estate decisions with Jonna Weber. In this episode, Jonna shares her 20 year journey from negative cash flow to financial freedom, revealing how she built the Idaho Real Estate Investor Network and why community, clarity, and smart strategy matter more than ever.Learn how she transformed a struggling investment into
344: Why Tech Will Not Fix Your Delegation Problems | Successful Delegation Miniseries
In this episode of the Successful Delegation Miniseries, we break down why technology is not the solution to your delegation challenges. Before investing in tools or software, you need clarity on what you are delegating and the outcomes you expect.You’ll learn why many small business owners overcomplicate delegation by chasing tech too early, and why simple methods like writing clear instructions
343: Who You Should Delegate To in Your Small Business | Successful Delegation Miniseries
Who you delegate to matters just as much as what you delegate. In this episode of the Successful Delegation Miniseries, we break down how small business owners can choose the right people to support their growth without creating unnecessary problems.You will learn why hiring friends, family, or neighbors often backfires, how existing relationships can blur boundaries, and what to look for instead
342 What to Delegate First in Your Small Business | Successful Delegation Miniseries
Discover how to confidently take the first steps toward effective delegation in your small business. This episode of the Successful Delegation Miniseries breaks down what to delegate first so you can stop doing everything yourself and start creating real breathing room in your schedule.Learn why starting small matters, how a time audit reveals what tasks you should offload, and why hiring an expen
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Crime Stories with Nancy Grace
Bible Tea
