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Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Amazing Apps is a podcast for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build business apps. Hosted by Microsoft MVP Neil Benson, it covers topics like Dynamics 365, Power Apps, Power Automate, and Power Virtual Agents. The show aims to help listeners create apps that users will love.
Episodes
Free Customer Academy Courses: Master Agile in the Age of AI
#163. Ready to rethink what it means to build amazing apps in the age of AI?In this episode, I challenge the growing narrative that agile practices and Scrum are obsolete just because Copilot, Claude, Codex or your favourite AI can write code in seconds. Sure, Power Platform lets you create apps from prompts, and AI can spin up test cases and integrations in a flash, but speed without structure is
Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds
#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! In this episode, I spill the beans on how Dynamics 365 and Power Platform partners can get their teams Scrum trained and certified — on Microsoft’s dime, without touching your training budget, thanks to Microsoft Incentive co-op funds.I walk you through what co-op funds are, how to check your eligibility, and exactly
The Inevitable Underestimation of Power Platform Projects
#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has been underestimated.Because no one wins overestimated projects...
Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild
#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects. Join us as we discuss:03:43 Design thinking exercises
Here's when to use a waterfall approach with Power Platform
#159. Should you use a traditional, waterfall approach to build Power Platform apps? In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach.Highlights00:11 Everyone should try waterfall at least once.02:18 When to adopt a waterfall approach02:53 #1 Predictable and well-defined requirements04:
What is Scrum and why should Power Platform teams care?
#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews!In this short episode, you'll learn:What Scrum really isWhy it's a framework and not a methodologyA simple hack for remembering the 18 components of Scrum🚀 Agile Foundations for Microsoft Business Apps: Lear
Are Scrum Masters Overrated?
#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted me to question if scrum masters might be overrated.Comparing scrum teams to sports teams like Ultimate Frisbee, where players self-regulate without referees. Imagine a world where your scrum team opera
Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1
#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organizational influences. I emphasize five core capabilities needed for continuous improvement: teaching, facilitation, coaching, technical excellence, and servant leadership.I discuss the continuous improv
Do We Need to Rethink How We Build Power Platform and Dynamics 365 Apps?
#155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and adapting to new information in the dynamic landscape of app development.Unpacking the concept of "thinking like a scientist" and its impact on creating agile business apps.Understanding cognitive entrenchment and how it can hinder our progress in app d
The Power of Learning Through Experiments in Power Apps Development
#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the va
Should .NET Developers Stick or Switch to Power Platform?
#153. Keith Atherton is a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform.What do developers lose and gain using Power Platform compared to developing an app from scratch with .NET and SQL Server.The power of rapidly prototyping appl
Unpacking User Stories and Backlog Refinement with Dani Kahil
#152. Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. They dive into the hierarchy of backlog items, including epics, features, user stories, a
Super CRM: a case study
#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers.Member Super's existing CRM app was limiting thei
A Big Bang? Going Live with Dynamics 365 or Power Platform with Andrew Bibby
#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful go live. From addressing technical difficulties to
Breaking Free from the Tyranny of the Deliverable with Andrew Welch
#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership, cloud ecosystems, data platforms, artificial int
Amazing CRM & ERP Apps in Manufacturing with Shawn Tabor
#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi's product landscape, investment strategies, and the art of iden
Power Platform pipelines or Azure DevOps pipelines for ALM? with Benedikt Bergmann
#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps.Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). Neil and Benedikt delve into the world of ALM, discu
Can you really gain competitive advantage with Dynamics 365? with Martin Hinshelwood
#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you're looking for competitive advantage. Hit the play button and div
Chris Huntingford Doesn't Believe in Citizen Developers
#145. We're back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead & Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, the importance of enabling everyone to buil
Joining an existing team as a new scrum master with Matthew Venamore
#144. Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team and their work before making any changes or addin
Who do we need in our Business Apps team?
#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our teams as product owner, developers and scrum master. Should Microsoft partners offer to provide a consultant for every role on the team? Listen in to find out.Timestamps(02:04) Product owner maximizes value, sets goals.(03:02) Product owner orders ba
Smaller Teams, Bigger Wins: how to split your enterprise apps teams
#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and organizing teams around specific components or external systems they need to integrate with. Neil also recommends self-organizing teams and coaches teams to create their own code of conduct and establish expected behaviors. He shares his experience o
Architects in a Scrum Teams with Allan de Castro
#141. In this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France.They discuss their experience applying Scrum to recent projects, including the role of an architect in the Scrum framework. The episode covers key challenges such as the importance of ensuring clarity in the backlog, prioritization of
Running experiments to build Dynamics 365 and Power Platform apps
#140. Today, it’s just me, and I’d like to discuss what EMPIRICISM means to teams building complex, enterprise Dynamics 365 and Power Platform applications.In this episode, I’ll break down what empiricism is and its importance in Scrum, provide examples of work that would benefit from an empirical approach, and share insights on how we can use empiricism to build better business apps and improve o
Agile Testing for Dynamics 365 with Emma Beckett
#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional footballer, Emma pursued a career in software testing, even though her first role in tech was in Desktop Support — hardware, not software!As you’ll hear, Emma is a Certified ISTQB Test Consultant and trained in Microsoft Dynamics AX 2012 and Microsoft Dynamics
Deep Dive into Dynamics 365 Marketing with Malin Martnes
#138. Our guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t have any technical background on Dynamics 365 and Power Platform but she focuses on using these systems.In this episode, Malin talks about how she came to be a CRM consultant and set up her own consulting business. With years of experience as
What's Next for Customery Academy?
#137. Customery Academy is the online business through which Amazing Apps host, Neil Benson, trains and coaches Microsoft customers and partners to build amazing, agile business applications.In this episode, Neil shares a short history of Customery Academy, where it's at today, and its goals for 2023. Halfway through editing the episode, there's a surprise about just how many Customery Academy stu
Professional Scrum and DevOps with Richard Hundhausen
136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus Scaled Professional Scrum Framework. As you’ll hear, Richard doesn’t have a background in Dynamics 365 or Power Platform, but he’s no stranger to developing apps on Microsoft technology.In this episode, Richard talks about his experience working with
I'm Beginning to Hate Scrum
#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. It's a shame, then, that Remy doesn't understand Scrum. And doesn't want to understand Scrum.Don't be like Remy.ResourcesKanban Guide on Kanban UniversityProfessional Scrum with Kanban training from Scrum.orgSupport the showCONNECT🌏 Amazing Apps website🟦 Customery on LinkedIn🟦 N
Is Power Fx really low code? with Rishona Elijah
#134. Rishona Elijah is a Microsoft MVP and Microsoft Certified Trainer, who works as a Power Platform Trainer and Evangelist at Barhead Solutions in Sydney, Australia. She spends most of her time running training sessions and delivering events around Power Platform to business users to show them what they can achieve with this technology.In this episode, Rishona shares how she got started in Busi
Power Platform Governance Possibilities with Michael Roth
#133. Today’s guest is Michael Roth, a Power Platform consultant with Avanade who specializes in governance.In this episode, Michael walks us through how he keeps business apps amazing by working on only the fun stuff, i.e., governance and licensing, and understanding how users experience tech, specifically Power Platform.Michael also highlights the importance of governance and shares with us some
Using Figma to design business apps with Andrew Ly
132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia.Andrew shares his 22 years of experience in the Microsoft space, including the type of work he does and the clients he works with.Andrew also gives his two cents on the low-code, no-code approach and talks about the demand of in a day trainings like App-in-a-Day sessions, Figma, and P
Deploying Dynamics 365 Field Service with Magnus Sørensen
#131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark. Magnus shares with us some of the Field Service projects he has worked on, as well as the interesting challenges that his customers have encountered using the application.Plus, Magnus talks about what’s new and next for Field Service and gives a few tips for teams implementing the
Sprint 1 is done!
#130. Sprint 1 is a magical, wonderful, beautiful thing. Find out how my messy, unstructured and un-estimated sprint 1 unfurled on a recent project to build a Power Platform app for a mid-size Microsoft customer in financial services.In-person conferences I didn't attend:Power Platform ConferenceNordic SummitSouth Coast SummitUpcoming online conferences I'm presenting at:2 Nov 2022 at Power Platfo
Estimating Requirements for Your Microsoft Business App
#129. Learn how to use story point estimation to estimate the relative size of your Dynamics 365 or Power Platform application's requirements.You'll also learn:How to slice user stories into the right size for estimation and developmentHow to decide on a standard user story for comparing other stories against when estimatingHow to use affinity estimation or planning poker to estimate the relative
Using Story Points to Estimate Power Platform and Dynamics 365 Apps
#128. My wife, Natascha, is a faster trail runner than I am. Find out why estimating trail runs in units of time leads to misaligned expectations about how long it'll take for us to run the same trail together. You'll also learn:What story points areThree factors affecting the size of a requirementHow to account for Hick's Law and Weber's Law when choosing an estimation scaleThe two est
Why Estimate Business Apps At All?
#127. Do you really have to estimate the effort of building the Dynamics 365 or Power Platform apps you've been asked to build? If you work for a Microsoft partner, you probably do -- unless you work for a customer who doesn't care how much it costs or how long it takes. Find out how I approach estimation:How much and how long?Why estimates are notoriously inaccurateEstimating time doesn't wo
Advanced Estimating Q&A
#126. Thanks for all your questions about estimating business applications. In this episode, I tackle four tricky situations when it comes to estimating Dynamics 365 and Power Platform applications.Should we re-estimate items in our backlog after we’re done because they were easier or harder than originally expected? — TanikaIf we don’t complete a story by the end of the sprint, should we re-estim
EY's PowerPost reduces lead times by 95%
#125. In this episode of Amazing Applications, Emil Hovgaard and Sheelan Bhana of EY Nordic Tech Hub share the story behind EY's PowerPost application and how it has made the General Ledger posting process easier and faster for the EY organization. Emil’s background and his role at the EY organizationSheelan’s background and his role at the EY organizationEmil’s favorite Microsoft application
Documenting Power Platform Applications
#124. When you're using an agile approach, like Scrum, how and when should you document your Dynamics 365 or Power Platform applications? After all, the Agile Manifesto says, "We value working software over comprehensive documentation", right?Before projects start, my teams document requirements in a product backlog, visualise the backlog in a user story map, and discuss the project during a solut
Sprint Goals for Microsoft Business Apps
#123. Learn how to use sprint goals to communicate to your stakeholders what your team has committed to building this sprint. If you can write your sprint goal in the subject line of the sprint review invitation to your stakeholders, and they stampede to accept your invite and beat down the door at sprint review, that's a great sprint goal.This episode includes examples of sprint goals for Dy
Can You Build Power Apps Without a Product Owner?
#122. Ethan is a scrum master for a Power Platform team and his team is trying to build an app but the customer's product owner hasn't shown up yet! What should he do?If your team's product owner is missing in action, in this episode you'll learn how to prevent this situation from happening, what to do to recover, and what could happen if you don't. Support the showCONNECT🌏 Amazing Apps websi
Power Platform governance at a global scale with Rene Modery
#121. What's it like trying to manage 10 Microsoft 365 tenants with hundreds of environments, apps and citizen developers. Rene Modery, Power Platform Technical Lead shares his journey at global advertising company, WPP. Managing ten Microsoft 365 tenants for a global company with hundreds of subsidiaries.Power Platform environment policies and other guard rails to help makers.How do you know
Defining Requirements for Complex Power Apps with Hamish Sheild
#120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Apps.Hamish has discovered Outlook's Board View and Neil is evaluating Motion for improving productivity.AppRising's Solution Mapping FrameworkWhat is a complex application?Observing users in their environmentCustomer journey mappingSwimlane busin
Is Pre-Sales the Key to Power Platform Success? with Craig McGeough
#119. What's the role of pre-sales in setting up Microsoft customers and partners for successful Dynamics 365 and Power Platform projects? Today's guest is Craig McGeough, Power Platform Pre-Sales Consultant at Incremental Group.Make sure you catch Craig's session, More than "selling the dream"! Why Pre-Sales is the key to Power Platform success, at Scottish Summit on Friday, 9 June 2022. Register
Power Pages and Beyond! with Ulrikke Akerbæk
#118. Ulrikke Akerbæk joins to discuss what's new with Power Pages (still called Power Apps Portals when we recorded this episode under NDA!). Discover some of the goodies Microsoft has been releasing for professional developers Power Pages and which portal template Ulrikke uses for almost every portals project.Announcing the preview of Microsoft Power Pages on the Power Apps blog.Ulrikke is the L
Answer These Five Questions Before You Build Anything with Chike Eduputa
#117. Chike Eduputa challenges citizen developers (and professional developers) to ask themselves five critical questions before building their next Power Platform or Dynamics 365 app. Chike Eduputa is a senior manager at Capgemini Invent in London where he specialises in digital strategy and transformation. He's presenting at Scottish Summit on 9 June with the topic "Build what matters: critical
Six challenges of enterprise Dynamics 365 projects with Andrew Bibby and Dani Kahil
#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services. Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an independent consultant and online trainer specialising in requirements analysis and solution envisioning. Andrew Bibby is a founder of Proximo 3, a Microsoft training and a
Application Eggs and Change Chickens with Angeliki Patsiavou
#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change managers to their projects from inception instead of deferring it until near the end.Angeliki is a senior consultant at Avanade, specialising in change management, and has a background as a change manager at HSBC and a digital marketer.Join us as we
Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair
#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer Insights, and Omni-channel for Customer Service.GuestsTricia Sinclair is a customer servi
From the Basement to the Cloud with Vivian Voss
#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE.Register today for Scottish Summit.Congratulations to Yacob Shenkute from Power Platform School for achieving his Scrum.org PSM1 certification.ResourcesVivian Voss on LinkedIn Vivian Voss on TwitterVivian's blogCustomer Experience Pl
Power Platform at the Heart of Scotland’s New Recycling Scheme
#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers.Scots people are famous for being careful with their money so I imagine any program to pay them for recycling containers was always going to be a big hit.Learn about Paddy's Power Platform team:Meeting public-sector's accessibility and security requ
Start Here: How to Build Amazing Apps
#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications.In this episode, you'll learn:Why I use an agile approach building Dynamics 365 and Power AppWhen an agile approach is suitable and when it's notThe benefits that Microsoft customers and partners experience using an agile approachWhat agile actually means, the history of agile
Testing Heaven: When Should We Test Power Platform Apps?
#110. My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. What should agile testing look like on a Dynamics 365 or Power Platform project? I describe my agile testing Heaven, and the next best thing, Elysium. And what it's like to be stuck in Limbo.
Enterprise CRM with scaled Scrum at RACQ
#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland). RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and Ap
Behind the Scenes of Amazing Apps
108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production process.If you have any questions about starting a business apps podcast, I'd love to do my best to help. Email me at amazingapps@customery.com. ResourcesSome of these resources i
Blended Teams: Customer and Partner Co-development
#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers?This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orphanages, wants Selina to include a couple of the orphanage's developers onto the team. But the developers don't have any experience with Dynamics 365 or Power Platform. And Selin
Product Backlog Refinement: Who's Involved? (And Why!)
#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the desired results. It’s not your fault; it’s a systemic problem. The problem is that it is incredibly common for only one stakehol
How Did You Get Scrum Master Training?
#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?"I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and certification. Find out which one I recommend for Dynamics 365 and Power Platfor
Should You Assign Stories to Developers in Sprint Planning?
#104. Should we assign items to a developer during sprint planning?Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not?That’s the question we’re going to be answering in this episode of Amazing Applications.Resources"The New New Product Development Game",
Microsoft FastTrack Success by Design with Seth Kircher
103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update .What is Success by Design? Is it the latest incarnation of the Dynamics SureStep methodology or is it a new framework that all Dynamics 365 partners should consider adopting for their enterprise projects?To find out, I'm joi
"OMG, I love your new system. It's so easy to use!" with Bruce Sithole, 365 Mechanix
#102. Bruce Sithole's team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications.We also cover:Starting your own Microsoft partner businessWhat is takes to achieve FastTrack Recognized Solution ArchitectWhich is better: FTRSA award or MVP award?Building amazing Po
Business Transformation with Microsoft Business Apps with Lipi Sarkar
#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future.ResourcesRegister for DynamicsConLipi Sarkar on LinkedInSamit Saini and Eric McKinney on LinkedInBuilding a Digital Future by Lipi Sarkar and Vinny (Amazing affiliate link)South Coast Summit conferenceScott
Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil
#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements.Why use Azure DevOps to manage requirements?Structuring requirements into epics, features and user storiesUsing a definition of ready to manage your backlogIs requirements approval an anti-pattern?Using dif
How to Design Forms for Amazing User Experiences with Mary Ann Castro
#99. We all know that good form design is important especially when we're building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design?Join me as Mary Ann Castro shares her secrets of effective form design from her upcoming presentation at DynamicsCon.ResourcesMary Ann Castro on LinkedInRegister for DynamicsConSpecial mention to Andrew Butenko, Amey Holde
Hello, My Sweet Chatbot 🥰 with Dian Taylor
#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She's presenting, 'Getting Started with Power Virtual Agents' at DynamicsCon on 20 September. So I invited Dian onto the Amazing Apps show to tells us all about Power Virtual Agents and give us a sneak peek into her presentation.We discuss the summer weather in Florida and the easy
5 Reasons To Avoid Analysis in Advance
#97. I share five reasons why I think you should avoid analysis in advance when you're building Dynamics 365 and Power Platform applications. My five top reasons:Peak ignorance. You're analyzing the requirements during the period when your stakeholders know least about Microsoft business applications and your analysts know least about their needs. Priority categorization. Your requiremen
Advanced Product Owner Questions
#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. This episode covers:Can the product owner role be combined with scrum master or developer?Which product owner certification that I recommend?Making decisions about the product backlog,Whether the Product Owner needs to be technical,What's the difference between a product owner and a proje
10 Product Owner Myths on Power Platform and Dynamics 365 Projects
#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum team is building. And I think our product owners in Power Platform and Dynamics 365 projects have a couple of twists compared to product owners on other scrum teams. This episode covers 10 myths about Product Owners. ResourcesCustomery AcademyAmazing Ap
Product Goals for Power Platform and Dynamics 365
#94. I dive deeper into getting into the right mindset to build applications. In the last episode, we looked at ten potential candidates for the product owner role in our scrum teams building Power Platform and Dynamics 365 applications. In this episode, we're going to continue the product owner topic by helping the product owner set a product goal.This episode covers:The 2020 edition of the
Who Makes the Best Scrum Product Owner?
#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach.This episode covers:Why the Product Owner is the most critical role in the Scrum team.The accountability of the Product Owner.Which type of person within an organisation makes the best Product Owner.ResourcesProduct Mastery - from good to great product ownership, by Geoff WattsAgi
Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions
#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsoft partners clarify their marketing message and produce compelling digital content that inspires Microsoft customers to take action. Our discussion covers:Why Mercer-MacKay decided to Deploy Microsoft business applications internally.Gail's persp
Power BI Deferred Design with Reza Rad, RADACAD
#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers and partners every year. Reza's list of achievements is pretty embarrassing. He's not just a 10 times Microsoft MVP. He's a Microsoft Regional Director. He's written over 15 books on data analytics, in addition to dozens of courses
Building a CRM App for Financial Advisors with Stephen Handley, Fin365
#90. Join me with Stephen Handley,founder, CEO and chief architect at Fin365, an application development business serving financial services professionals in Australia. Fin365 was born out of need for better data management practice management platform that Stephen identified in his own financial planning business.Our discussion covers:How Stephen's background of being a software developer an
A Power Apps Portal for 1 Million Users in 100 hours with Mohammed Mohsin Khalid, Imperium Dynamics
#89. Join me with Mohammad Mohsin Khalid. And he's the founder, CEO and chief architect at Imperium Dynamics. He and his team built a Power Portal to support a million constituents booking their COVID test appointments, and they did it in less than 100 hours.Our discussion covers:The physical logistics of drive-up COVID testing for thousands of people.Why custom scheduling was used instead of
Adopting the Power Platform with Brendan Eger, Partners in Health
#88. Join me with Brendan Eger, an Associate Director of Information Systems and Analytics at Partners In Health in New Orleans, Louisiana, United States. Brendan's story is a fascinating journey of a small, bootstrapped team adopting the Power Platform.Our discussion covers:Knowledge sharing within teams - invest in team members in a semi-formal structured environment, sharing what they&apo
Power Apps for 100,000 users with Mandar Zope, Slalom Consulting
#87. Join me with Mandar Zope, a principal consultant at Slalom Consulting from Seattle. Mandar has been busy building business applications that are being used by a hundred thousand users at a global oil and gas company.Our discussion covers:The user adoption approach used to train and communicate with thousands or tens of thousands of users at a time, using Power Apps.Building data import automa
Agile Dynamics 365 Finance and Operations with Paul Heisterkamp
#86. Join me with Paul Heisterkamp, a Dynamics 365 Finance and Operations solution architect and developer at GWS in Germany. Paul shares with us his story of a multi-country Dynamics 365 Finance and Operations project for an international automotive parts supplier.Our discussion covers:Phasing long-term international enterprise projects.Adopting an agile approach to ERP.Dealing with the challenge
Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp
#85. Join me with Julie Yack and Julian Sharp as we discuss my question, "Are Microsoft certifications causing projects to fail?" Julie Yack is a founder and the chief operations officer at Colorado Technology Consultants. She's an author, a trainer, a solution architect, and an MVP. Julian Sharp is the founder of Ready 365. He recently received an MVP award and is best known as a
3 Big Lessons in Change Management with Britt Damkjaer
#84. Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change management and business applications and other insights from her experience as a product owner and coach. I like how Britt is expanding our minds to thinking not just about our users, but also our end customers and the impact that our busines
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