Me, Myself, and AI
Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.
Episodes
AI for Interoperability in Health Care: Philips’s Carla Goulart Peron
On today's episode, Philips’s chief medical officer Carla Goulart Peron shares how artificial intelligence is reshaping health care — not by replacing clinicians but by expanding access, improving diagnostics, and freeing doctors to focus more time on patients. Drawing on her experience practicing medicine in Brazil’s strained public health system, she explains how technologies like AI-assisted im
A Need for Nuance: The Economist’s Andrew Palmer
On today’s episode, Andrew Palmer, senior editor at The
Economist, describes how organizations can experiment with
generative AI while balancing speed, quality, and risk. At his own
organization, Andrew and others test AI with human oversight to develop editing and publishing efficiencies.
As the host of The Economist’s Boss Class podcast, Andrew speaks with leaders as well as early-career profe
Behind the AI in the Newsroom: The Washington Post’s Vineet Khosla
In this episode, Sam speaks with Vineet Khosla, CTO of The Washington Post, about how AI is reshaping the way news is produced, delivered, and consumed. Vineet argues that journalism itself isn’t broken — but the formats people use to consume news are rapidly evolving, especially as audiences increasingly interact with information through AI.
The conversation explores how the Post is experimenti
Industrial AI for the Physical World: Siemens’s Peter Koerte
In this episode, Sam talks with Peter Koerte, member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday life.
While consumer AI grabs headlines, Peter explains how artificial
intelligence is improving factories, transportation systems, energy
grids, and buildings behind the scenes.
Disintegrating the Org Chart: ServiceNow’s Jacqui Canney
In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui outlines how the software company has embedded AI agents into processes like employee onboarding to automate tasks, personalize experiences, and free up people’s time to focus on higher-value work. She emphasizes that successful adoption of artificial intelligence requires strong chan
Shifting AI From Fear to Optimism: U.S. Department of Labor’s Taylor Stockton
In this episode, Sam speaks with Taylor Stockton, chief innovation officer at the U.S. Department of Labor, about how artificial intelligence is reshaping the workforce. Taylor emphasizes that AI is having an economywide impact,
transforming tasks within nearly every job rather than affecting only certain
industries or specific roles. He stresses the importance of helping
workers and businesses ad
An Industry Benchmark for Data Fairness: Sony’s Alice Xiang
On today’s episode, Sam talks with Alice Xiang, global head of AI governance at Sony and lead research scientist for AI ethics at Sony AI, about what it actually takes to put responsible artificial intelligence into practice at scale.
Alice shares how Sony moved early on AI ethics and why governance, not just principles, is now the real challenge as AI spreads across products and workflows. The
AI Is Not Improving Productivity: Nobel Laureate Daron Acemoglu
In this bonus episode, Nobel Prize-winning economist Daron Acemoglu joins Sam to challenge some of the most common assumptions about artificial intelligence’s future. Drawing on his book Power and Progress, Daron argues that technology doesn’t have a fixed destiny — and that today’s choices will determine whether AI boosts workers or simply accelerates automation and inequality. He makes a case f
Connecting Language and (Artificial) Intelligence: Princeton’s Tom Griffiths
In this bonus episode, Princeton University professor and artificial intelligence researcher Tom Griffiths joins Sam to unpack The Laws of
Thought, his new book exploring how math has been used for
centuries to understand how minds — human and machine — actually work.
Tom walks through three main frameworks shaping intelligence today — rules and symbols, neural networks, and probability — and h
Hungry for Learning: Wendy’s Will Croushorn
On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers. From handling 200 billion ways to order a Dave’s Double burger to making fast food more accessible for guests in multiple languages, Will reveals how empathy and innovation will p
Science, Innovation, and Economic Growth: OpenAI’s Ronnie Chatterji
On this episode, OpenAI’s chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term boost from infrastructure investments like chips and data centers, and the longer-term productivity gains as AI tools integrate into enterprises and consumer life. Beyond consumer c
Creating More, Not Less, With AI: GeekWire’s Todd Bishop
AI isn’t taking jobs — it’s changing what jobs are. On today’s episode, GeekWire’s Todd Bishop joins host Sam Ransbotham to dive into how artificial intelligence is reshaping work, learning, and creativity — not by replacing humans but by amplifying what we can do.
From classrooms where students use AI on exams to newsrooms rethinking how news stories get written, they explore the opportunities
From Rabbit Holes to Recommendations: Reddit’s Vishal Gupta
Vishal Gupta, engineering manager, machine learning at Reddit, joins the podcast to explain how the social media community platform uses artificial intelligence to improve user experience and ad relevance. Much of the advertising work relies on increasingly sophisticated recommender systems that have evolved from simple collaborative filtering to deep learning and large language model–based sys
Personalization and Innovation in a Regulated Industry: Experian’s Kathleen Peters
Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and explaining how the recent democratization of generative AI tools has made even more innovative thinking possible, both for tech experts and for contr
Never Fight a Megatrend: Cisco’s Jeetu Patel
Cisco is well known for its data, networking, security, and collaboration products. On today’s episode, Cisco’s president and chief product officer, Jeetu Patel, joins Sam for a discussion about artificial intelligence, a “megatrend” Jeetu sees as perhaps more significant than the development of the internet or the automobile because of its ability to build on past technological advances.
Jeetu a
Protection, Provenance, and Prompts: YouTube’s Angela Nakalembe
A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety.
At YouTube, Angela explains, AI has become a first line of defense against harmful content. The technology not only accelerates content moderation tasks but makes the process more humane, by filtering out pr
Challenging the Average With Open-Source AI: Hugging Face’s Thomas Wolf
Thomas Wolf is the cofounder and chief science officer of open-source AI platform Hugging Face, which provides access to thousands of pretrained AI models that can be downloaded and run locally. With over 10 million users, getting started on the site can be a daunting task. Thomas explains how the company aims to improve its accessibility through documentation on the company blog as well as commun
Feed Drop: MIT CSAIL Alliances Podcast
Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We'll be back on September 16 with new episodes of Me, Myself, and AI.
Chris Miller is professor of international history at Tufts University. He joins the MIT CSAIL Alliances podcast to share insights from his recent book, Chip War: The Fight for the World's Most Critical Technology.
Me, Myself, and AI is
Training AI to Detect Disease: Stand Up To Cancer’s Julian Adams
Julian Adams tried but didn’t succeed at retirement after a productive career as a medical chemist with several U.S. Food and Drug Association approvals of cancer-related treatments, including cell therapy for bone marrow transplantation. Soon after, his participation in a Stand Up To
Cancer advisory group led to his appointment as the nonprofit’s president and CEO.
The research organization rais
Delivering More Connected Care Through AI: CVS Health's Josh Weiner
Josh Weiner, senior vice president of consumer engagement and analytics at CVS Health, is passionate about making health care more personalized, connected, preventative, and accessible. On today’s episode, Josh joins Sam and Shervin to explain how the integrated health care company is structured and how it is using AI to achieve those goals. Read the episode transcript here.
Me, Myself, and AI is
Building Better Answers With AI Agents: SAP’s Walter Sun
The suggestions and support offered by AI are helpful only if they’re relevant. On today’s episode, Walter Sun, senior vice president and global head of artificial intelligence at SAP, joins Sam and Shervin to share how his organization is helping employees get smarter about artificial intelligence through the company’s AI Days. Additionally, Walter gives specific examples of support that AI agen
Upcycling and Upskilling With AI: Goodwill's Steve Preston
Many of us know Goodwill Industries International as a retailer that accepts and resells donated goods. What the average consumer may not know is that the nonprofit takes in over 5 billion pounds of goods each year — and not all of it can be resold. For those unwanted or unviable items, the organization can either look into recycling or upcycling, and with the help of AI, it’s able to efficiently
Overcoming AI Hallucinations: Truist’s Chandra Kapireddy
In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around e
Speed, Ease, and Expertise With AI: Lenovo’s Linda Yao
Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy,
Solutions, and Services Group and vice president of hybrid cloud and AI
solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implement AI in the enterprise.
She shares both a fra
Reskilling the Workforce With AI: Harvard Business School’s Raffaella Sadun
Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient and satisfied in their roles. She shares a bit ab
Monetizing Data With AI: MIT CISR's Barb Wixom
Barbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why.
With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case examples to highlight best practices for AI implem
Tackling Injuries With AI: The NFL's Jeff Miller
Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data sets to track injuries, and then segment their li
How a 160-Year-Old Startup Uses AI: The Heineken Company’s Ronald den Elzen
After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 markets. When members of his team can work with agilit
Collective Learning With Generative AI
Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations grapple with how to use them at the enterprise level
Leveling the Playing Field With AI: Special Olympics's Mary Davis
Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often overlooked in tech discussions — are included in AI development.
Bonus Episode: Lessons From Jobs in the Age of AI
On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI. Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief economist. In this bonus episode recorded during this
Sharing AI Mistakes: Partnership on AI’s Rebecca Finlay
Rebecca Finlay, CEO of Partnership on AI (PAI), believes that artificial intelligence poses risks — and that organizations should learn from one another and help others avoid the same hazards by disclosing the mistakes they’ve made in implementing the technology.
In this episode, Rebecca discusses the nonprofit’s work supporting the responsible use of AI, including how it’s incorporating global pe
The Risks of Too Much AI: Fortune’s Jeremy Kahn
Jeremy Kahn’s investigation into the risks and effects of artificial intelligence are reflected in a new book, Mastering AI: A Survival Guide to Our Superpowered Future. But he has also written extensively about the technology in his role as Fortune magazine’s AI editor. On today’s episode, he joins Sam and Shervin to share the insights on AI that he has gained through his work.
heir conversation
Never Too Much AI: Upwork's Andrew Rabinovich
Andrew Rabinovich began his career in technology working on AI applications for cancer detection. He also spent time at Google, working on early iterations of products like Google Glass. Now at Upwork, as vice president and head of AI and machine learning, Rabinovich and his team are working to enhance the digital labor platform’s capabilities with AI solutions to enable more sophisticated matchin
Ethically Sourced Creativity: Shutterstock's Alessandra Sala
Alessandra Sala, senior director of data science and AI at Shutterstock, brings an impressive background in responsible AI to her role. Also the global president of Women in AI and cochair of the Women4Ethical AI platform at UNESCO, Alessandra joins this episode to describe how Shutterstock, widely known as a stock photo company, has become a go-to destination for creative assets — and AI training
Meet Your New Teammate, AI: Asana’s Saket Srivastava
Saket Srivastava, CIO at work management platform Asana, has had technology roles at organizations such as General Electric, IBM, and Fujitsu, moving from back-end IT services positions to more strategic business leadership roles. Asana has already been working with artificial intelligence for several years, Saket notes, and has seen the technology’s role evolve: Rather than simply optimizing task
Feed Drop: Why Only 10% of Companies Succeed With AI With Sam Ransbotham, Professor at Boston College
In the time before Me, Myself, and AI returns for Season 10, we're pleased to bring you a special episode from our friends at the Modern CTO podcast. Read the episode transcript here.
From Modern CTO:
Today we’re talking to Sam Ransbotham, professor at Boston College. Sam shares with us the reason that the vast majority of companies are falling behind the AI curve, why most people just slap AI ont
Building Connections Through Open Research: Meta’s Joelle Pineau
Joelle Pineau’s curiosity led her to pursue a doctorate in engineering with a focus on robotics, which she describes as her “gateway into AI.” As vice president of AI research at Meta, Joelle leads a team committed to openness in the service of high-quality research, responsible AI development, and community contribution.
In this episode, Joelle, who is also a professor at McGill University, weigh
Authoring Creativity With AI: Researcher Patrick Hebron
If you’ve played with Photoshop’s Generative Fill feature or worked in Nvidia’s Omniverse platform, you’ve touched tools that Patrick Hebron’s work has made possible.
A dual major in philosophy and film production, Patrick approaches creative pursuits with a deep curiosity and the belief that if a “tool gets used in exactly the way that we anticipated, then we have really failed catastrophically.
If 10% of the World Were Developers: GitHub’s Mario Rodriguez
When Mario Rodriguez emigrated from Cuba to the United States at age 14 with his parents — a university professor, and a teacher turned electrical engineer — they had already instilled in him the value of education and a love of learning. That passion has guided him throughout his career — as a program manager with Microsoft; then as part of GitHub, following Microsoft’s 2018 acquisition of the de
AI Hype and Skepticism: Economist Paul Romer
Paul Romer once considered himself the most optimistic economist. He rightfully predicted that technology would blow up as an economic driver coming out of the inflation of the 1970s but acknowledges he did not foresee the inequality that technology advances would lead to.
On this episode, Paul shares his views on AI advances and their implications for society. Rather than pave the way for full au
Lights, AI, Action: Wonder Dynamics's Tye Sheridan
Actor Tye Sheridan may not consider himself a technology expert, but his knowledge of visual effects (VFX) processes led him to cofound AI-driven startup Wonder Dynamics. With the company’s new product, Wonder Studio, creators can upload 2D video and transform it into 3D animations at a fraction of the cost of the motion-capture animation process typically used by Hollywood studios.
Tye joins thi
Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper
Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while realizing operational efficiencies. He also talks
Solving Real User Problems With Generative AI: Slack’s Jackie Rocca
Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the collaboration platform’s Slack AI product.
As a produ
Driving Manufacturing Efficiency With AI: Pirelli’s Daniele Petecchi
Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance requirements of the Formula One racers and luxury ve
Bonus Episode: How Can Organizations Better Measure and Manage Artificial Intelligence?
On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023.
In our final of three bonus episodes derived from this event,
Bonus Episode: Artificial Intelligence Podcasts With Jennifer Strong
While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episodes. Read the episode transcript here.
Find the additional podcasts mentioned in the episode below:
SHIFT podcast
In Machines We Trust
WSJ’s The Future of Everything
Guest Bio:
Bonus Episode: How Is Artificial Intelligence Transforming Manufacturing?
On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023.
In our second of three bonus episodes derived from this event
Bonus Episode: Generative AI Trends for 2024 With Tom Davenport
While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College, joins Sam and Shervin to talk about their predictions for AI trends in 2024. Read the episode transcript here.
Find the additional studies and resources mentioned in the episode below:
Tom Davenport’s articles w
Bonus Episode: How Is Artificial Intelligence Transforming Retail Organizations?
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On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transformi
Punk Rock, the Peace Movement, and Open-Source AI: The Mozilla Foundation’s Mark Surman
*New! For a limited time, please take our short listener survey. We value your feedback!*
When Mark Surman produced a pro-peace public service announcement for his local TV station as a self-proclaimed “punk rock kid” in the 1980s, he wasn’t thinking about a future career evangelizing fair, equitable, and trustworthy technology access for everyone. But today, as president of the Mozilla Foundation
Making Magic With Gen AI: Capital One’s Prem Natarajan
Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One.
Prem joins this episode to share how Capital One’s technology
AI on Mars: NASA’s Vandi Verma
When Vandi Verma saw the Spirit and Opportunity rovers land on Mars while she was working toward a Ph.D. in robotics, it set her on a path toward working at NASA in space exploration., Perhaps unsurprisingly, today, as chief engineer for robotic operations at Nasa’s Jet Propulsion Laboratory (JPL), Vandi sees the biggest opportunities for artificial intelligence in robotics and automation.
She des
Operational Safety With AI: Chevron's Ellen Nielsen
Ellen Nielsen, Chevron’s first chief data officer, sees data as the common thread throughout a career that has spanned systems, digital data, procurement, and supply chain. In her current role, she applies what she’s learned to Chevron’s wide-ranging AI and machine learning initiatives, including the use of robots and computer vision to inspect tanks, digital twins to simulate operations, and sens
Micro Utility With Gen AI: Shopify's Miqdad Jaffer
Miqdad Jaffer brings a background in engineering to his role as director of product for digital marketplace platform Shopify. Users might recognize the commerce platform as one that enables a fast and secure online checkout experience. On the merchant side, Shopify enables business owners to set up e-commerce sites where they can list and sell their products.
Using generative AI, the platform als
Marketing With Generative AI: Harvard Business School’s Ayelet Israeli
As an associate professor at Harvard Business School and cofounder of the Customer Intelligence Lab at the school’s Digital Data Design Institute, Ayelet Israeli’s work is focused on how data and technology can inform marketing strategy, as well as how generative AI can be a useful tool in eliminating algorithmic bias. One of the products of her recent work is a paper she coauthored with two Micro
Entrepreneurial AI in the Enterprise: LG Nova's Shilpa Prasad
A former startup employee herself, Shilpa Prasad knows the level of commitment and effort required to begin a new venture. That’s what led her to join LG Nova, electronics manufacturer LG’s innovation incubator, as an entrepreneur in residence. In her role, Shilpa identifies promising startups — particularly those working with AI — and coaches and nurtures entrepreneurs while keeping a close eye o
Fueling Interdisciplinary Innovation With AI: Volvo’s Anders Sjögren
Starting a career with the ambition of becoming a medical doctor and ending up a technical leader for a major automaker might seem an unlikely path, but for Anders Sjögren, who leads data and AI innovation projects for Volvo Cars, it was a perfect trajectory.
On this episode, Anders joins Sam and Shervin to explain the ways the carmaker uses data and artificial intelligence to inform manufacturin
Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part Two)
At Amnesty Tech, a division of human rights organization Amnesty International, Damini Satija and Matt Mahmoudi leverage their expertise in technology and public policy to examine the use of AI in the public sector and its impact on citizens worldwide.
In Part 1 of Matt and Damini’s conversation with Sam and Shervin, they described scenarios in which AI tools can put human rights at risk and how t
Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part One)
Amnesty International brings together more than 10 million staff members and volunteers worldwide to advocate for social justice. Damini Satija and Matt Mahmoudi work with Amnesty Tech, a division of the human rights organization that focuses on the role of government, Big Tech, and technologies like artificial intelligence in areas like surveillance, discrimination, and bias.
On this episode, Mat
Images and Inspiration With AI: Pinterest’s Jeremy King
Jeremy King leads a team of 1,400 passionate engineers working on the continuous improvement of Pinterest’s image-driven platform. With a background that includes heading up a translation team at eBay and overseeing the technology behind Walmart’s U.S. retail stores and e-commerce business, Jeremy is now responsible for technology operations at Pinterest. To support the company’s mission to inspir
Learning From and With AI: Duolingo’s Zan Gilani
When Zan Gilani came to the U.S. from Pakistan to complete his undergraduate studies, he chose to study Chinese because it was rumored to be a difficult language. At the time, the tech industry was booming, and he quickly became interested in applying his passion for foreign languages and learning more generally in a technology-rich environment.
Those interests led Zan to Duolingo, where he has be
Detecting the Good and the Bad With AI: Airbnb’s Naba Banerjee
Naba Banerjee’s identity as a “forever learner” led to her become the first female engineer in her family. That curiosity has informed her career choices as well, leading her to companies as varied as Tata, Cognizent, Walmart, and AAA. Now, as director of trust product and operations at vacation rental platform Airbnb, she is continuing let her curiosity be her guide as she applies her previous da
Regulating AI Innovation: Aboitiz Data Innovation’s David Hardoon
As CEO of Aboitiz Data Innovation, David Hardoon oversees the operations of a technology conglomerate focused on using data science and AI to support its businesses in a range of sectors, including banking, financial services, utilities, agriculture, and construction in Singapore and the Philippines. In his role, David is leading some unexpected — but practical — uses of artificial intelligence, i
The Social Science of AI: Intel’s Elizabeth Anne Watkins
When Elizabeth Anne Watkins started her doctoral program, she landed a research role studying journalists’ use of security and privacy technologies — but she found the security tools confusing and difficult to use. Today, as a research scientist in the social science of AI at Intel Labs, she advocates for other end users faced with understanding and working with new technologies.
Elizabeth employs
Making Investments in AI: Samsung’s Hina Dixit
Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer service skills have served her well as both a software
Continuous Learning With AI: Aflac’s Shelia Anderson
Shelia Anderson parlayed a love of learning into studying the emerging field of engineering when she began her undergraduate education. After gaining experience leading IT teams in the technology, airline, and insurance industries, she joined Aflac in the summer of 2022.
Shelia joins Sam and Shervin to share how using artificial intelligence and machine learning to automate the processing of somew
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Stephanie Moyerman’s background in cosmology and astrophysics — where she worked with large data sets, looking for a signal among what was mostly noise — prepared her well for a career in data science and ethics. Today, she is the data science director of well-being at Instagram, where she works to enhance trust, safety, and integrity for users of the social media platform.
Stephanie joins Sam and
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
Wildlife conservation efforts may not be the first thing that comes to mind when one thinks about opportunities to use artificial intelligence and machine learning. But Dave Thau, data and technology lead scientist at the World Wildlife Fund (WWF), can share myriad examples of how these technologies are helping our planet.
On this episode, Dave joins Sam and Shervin to discuss WWF’s many uses of A
Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
Rathi Murthy has always been passionate about technology roles that allow her to drive business transformation and improve customer experience. In her current role as CTO and president of Product & Technology for Expedia Group, she’s able to do both. One of her key goals is to enhance and unify the end-user experience across Expedia’s many brands, among them Hotels.com, Vrbo, and Travelocity. Anot
A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
Anders Butzbach Christensen began his career in product management before landing his dream job working for the Lego Group in Denmark. Today, as head of data engineering, he’s leading Lego’s digital transformation with a specific focus on designing and building data products, including self-service applications that technology and business teams can all use to better serve their customers.
In this
A Third Path to Talent Development: Delta’s Michelle McCrackin
Michelle McCrackin, senior manager of analytics learning and development at Delta Air Lines, never imagined that she’d be an analytics leader when she first joined the airline as an HR business partner. But, faced with the challenge of hiring outside analytics talent, she proposed a solution that would change her career path along with the paths of other Delta employees: an internal analytics trai
Out of the Lab and Into a Product: Microsoft’s Eric Boyd
As a partner with OpenAI — the company that recently wowed the tech world and the general public with its DALL-E image generator and ChatGPT chatbot — Microsoft helped to make those generative AI tools possible. But Microsoft has long invested in developing its own artificial intelligence technologies, for internal and external customers alike. And even when AI is not the centerpiece of a specific
Helping Doctors Make Better Decisions With Data: UC Berkeley's Ziad Obermeyer
When Ziad Obermeyer was a resident in an emergency medicine program, he found himself lying awake at night worrying about the complex elements of patient diagnoses that physicians could miss. He subsequently found his way to data science and research and has since coauthored numerous papers on algorithmic bias and the use of AI and machine learning in predictive analytics in health care.
Ziad joi
Bonus Episode: How Encouraging AI Use Will Benefit Your Organization
While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2022 research report, "Achieving Individual — and Organizational — Value With AI."
Cohost Sam Ransbotham is joined by BCG Henderson Institute's global director François Candelon for a discussion of our global survey findings.
Download a PDF copy o
Bonus Episode: Learn to Make the Most of Your Relationship With AI
While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2020 research report, "Expanding AI's Impact With Organizational Learning."
Download a PDF copy of the slide deck from this webinar here.
Follow along with our speakers:
1:15-1:35 — Page 3
1:38-1:52 — Page 4
1:53-3:13 — Page 7
3:14-3:38 — Page 8
Digital First, Physical Second: Wayfair’s Fiona Tan
With a background in building enterprise platforms for organizations, including Oracle and Walmart, Wayfair CTO Fiona Tan oversees all of the technology initiatives for the Boston-based e-commerce company. As the home furnishings retailer begins to open brick-and-mortar stores, it’s taking lessons learned from the digital space to inform how it markets its home products to customers in physical lo
Investing in the Last Mile: PayPal’s Khatereh Khodavirdi
Khatereh (KK) Khodavirdi is focused on using AI to create better customer experiences — a process she compares to creating an “AI Legoland,” in which various technology components fit together to build cohesive solutions for PayPal’s customers. This is an approach she is applying in her role as senior director of data science in the online payment systems company’s consumer products division, wher
Keeping Humans in the (Feedback) Loop: Orangetheory Fitness’s Ameen Kazerouni
Ameen Kazerouni, chief data and analytics officer at Orangetheory Fitness (OTF), believes that AI’s role isn’t to replace human experts but rather to help them make better decisions. That’s why OTF collects heart rate and telemetry data during its in-studio fitness classes: so that AI algorithms can turn that data into feedback that empowers people to make real-time choices about their workouts an
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As chief data officer of payroll and benefits management company ADP, Jack Berkowitz has three primary responsibilities. One is to oversee the organization’s data overall, ensuring that functions like data governance, security, and analytics, are running well. Another is to build ADP’s data products, such as people analytics and benchmark tools. But the responsibility that’s of most interest to ou
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