The Learners Podcast
The Learners Podcast brings you closer to the people powering the world's top tech companies. Each episode features interviews with professionals from leading tech firms, sharing their insights and experiences. The podcast aims to inspire and educate listeners about careers in technology.
Episodes
The UX Research behind Intercom's Fin.AI with Karen Church
Recently named one of the Business Post Top 100 Women in Irish Tech, Karen Church (VP of Research & Data Science at Intercom) joins Alec Levin to talk about blending research with data science, building Intercom’s RAD org, and the story behind Fin — their AI customer-service agent.We cover:- Why Intercom merged Research + Data Science, and how the RAD org is structured- Lessons from scaling re
Sneak Peeks for Research Week 🪄 Experimenting with AI as a UXR with Kevin Newton
Kevin Newton leads UX Measurement at LinkedIn. In this preview of his upcoming talk at Research Week, he talks about how AI is changing the researcher’s role, from writing SQL with help from chatbots to experimenting with AI agents that learn your working style.They cover:How Kevin’s team is encouraging open, systematic AI experimentationWhy curiosity, not tooling, matters most in hiringHow person
Sneak Peeks for Research Week 🪄 Chatting Growth UXR with Gus Griffin
Gus Griffin (Sr. Strategic Growth Researcher at Figma) joins Alec for a sneak peek of his upcoming Research Week talk. This one’s all about long-term growth—how researchers can step outside their product and help their companies make smarter, more strategic bets.You’ll hear about:What Figma’s research team looks for in emerging marketsWhy asking dumb questions like “what’s going on out there?” can
Sneak Peeks for Research Week 🪄 Building Real Relationships with Zachary Schendel
In this special episode, Alec sits down with Zachary Schendel, Senior Director of Research at DoorDash, for a preview of his upcoming talk for UXRConf. They explore why strong cross-functional relationships are essential for researchers, and how to actually build them.You’ll learn:Why great research often gets ignoredHow to navigate different product manager personalitiesWhat hiring managers reall
Sneak Peeks for Research Week 🪄 Redefining the Research Role with Brad Orego
Brad Orego, Head of Research at Webflow, joins us to chat about their upcoming talk at UXRConf.In this episode, Brad shares how their team is expanding the scope of research—supporting executive decision-making, exploring multi-year strategy, and operating more like an insights function than a traditional UX team.We get into:🔹 Why fitting research into sprints misses the bigger opportunity🔹 How to
Growing Your Confidence in Confidence Intervals with Carl Pearson
Confidence intervals aren’t just a math concept—they’re a key tool for making better decisions in research.In this episode, Alec talks with Carl Pearson, Staff UX Researcher at Reddit, about how quantitative researchers approach surveys, metrics, and decision-making with confidence.They discuss:What confidence intervals really tell you (and what they don’t)How qualitative researchers can borrow qu
Doing the Research with Judd Antin
What does it really mean to “do the research”? Judd Antin joins The Learners Podcast to talk about the mindset, craft, and approach behind great research.We discuss:Why research isn’t just about gathering data—it’s about asking the right questionsHow to avoid research as a “safety blanket” and focus on real discoveryThe importance of relationships and trust in making research impactfulThe skills t
Adopting On The Job with Madeline Smith
Madeline Smith is a UX Researcher at Cisco. Madeline joins the podcast to talk about her choice to adopt, working through the waiting game, and finding balance between work and being a new parent.Find Madeline on LinkedIn: https://www.linkedin.com/in/madsesmith/
Designing Design Education with Michael Riddering
Michael Riddering is the founder of Dive, a creator at Figma Academy and has previously held roles as a founding designer, design lead, and design advisor.
Michael joins the podcast to talk about the changing nature of skill development, how tools shape our practice and what learning could look like in the future.
Find Michael on LinkedIn: https://www.linkedin.com/in/michaelriddering/
Learn more a
From Research to Product and Back Again with Claire Menke
Claire Menke is the Director of Research, Generative AI at Meta. Claire joins the podcast to talk about testing out career transitions as a working parent, stepping outside of your comfort zone, and taking on "one big job" at a time.
Find Claire on LinkedIn: https://www.linkedin.com/in/clairemenke/
It's Twins!!! with Asha Bhatia and Samuel Henschen
Asha Bhatia is the Director of Product at HoneyBook. Samuel Henschen is a Sr. UX Researcher at a stealth startup. Together, Asha and Samuel recently welcomed twins.
On this episode, join us to hear from Asha and Samuel about what it's like welcoming two (not just one!), building an ongoing support network, and balancing the involvement of family and help.
Find Asha on LinkedIn: https://www.linkedi
Using Gemini's AI for UXR with George Margrove
George Margrove is a Sr. Principal Psychologist at Workday, and has held a number of interesting roles like Principal Psychologist, Head of Insight, and Sr. Business Psychologist.
George joins us to talk about avoiding hallucinations in your analysis, training your teammates on AI tools and the promise of greater researcher productivity.
Find George on LinkedIn: https://www.linkedin.com/in/george-
Transitioning into Working Motherhood with Zabrina Hossain
Zabrina Hossain is a product leader previously at Wealthsimple, Shopify, and Snap. Zabrina joins us to talk about her transition into parenthood, discovering her identity as a working mother, and the differences between taking maternity leave at an early stage vs established startup.
Find Zabrina on LinkedIn: https://www.linkedin.com/in/zabrina-hossain-58bb61b/
7 Years of Growth in UX Research with Basel Fakhoury
Basel Fakhoury is the Co-Founder and CEO of User Interviews, the user research recruitment platform for teams.
Basel joins the Learners podcast to talk about the growth of research in industry - what's changed, and what hasn't.
Basel Fakhoury on LinkedIn: https://www.linkedin.com/in/baselfakhoury
Learn more about User Interviews: https://www.userinterviews.com
Research: Building a Valued Executive Research Voice with Bretton Fosbrook
Bretton Fosbrook is the Principal Product Researcher at LaunchDarkly, with previous roles at Wealthsimple and FreshBooks.
In this episode, we chat about scaling research without a research team, building trust with executives, and practicing research without insecurity.
You can find Bretton on LinkedIn: https://www.linkedin.com/in/bfosbrook/
Working Parents : The Challenges of Returning to Work with Athena Petrides
Athena Petrides is a Sr. UXR Lead at Glassdoor, and parent to a 13 month old. Join us as we talk about the challenges of returning to work in a fast paced environment like tech.
Find Athena on LinkedIn: https://www.linkedin.com/in/athena-petrides-9a1a7a35/
Founder: From Problem to Product with Oren Friedman
Oren Friedman is the Co-Founder and CEO of Rally, a CRM for UXRs. Join us as we talk about his early career working in a different kind of research, the path to product-market fit, and key learnings from building a company (not just a product).
Find Oren on LinkedIn: https://www.linkedin.com/in/oren-friedman/
Learn more about Rally: https://www.rallyuxr.com
Research: Defending NPS with Lucas Puente
Lucas Puente is the VP of Research at Slack, where he focuses on quantitative research. Join us as we talk about sample sizes, standard deviations, and most importantly, a staunch defence of NPS.
Find Lucas on LinkedIn: https://www.linkedin.com/in/lucaspuente/
Marketing: Marketing in the Age of AI with Lacey Miller
Lacey Miller is the Head of Growth Marketing at Perigon, an AI-powered a context engine that simplifies the complexity around you. Join us as we talk about approaching marketing differently, the importance of relationships and standing out.
Find Lacey on LinkedIn: https://www.linkedin.com/in/laceymiller/
Design: The Changing World of UX Education with Chris Nguyen
Chris Nguyen is a design educator and the Founder of UX Playbook. Join us as we talk about the different journeys into design, how design education is changing, and what the role of a designer could look like in the future.
Find Chris on LinkedIn: https://www.linkedin.com/in/uxchrisnguyen/details/experience/
Marketing: Strategic Marketing with Liz Egan
Liz Egan is the SVP of Marketing at Chainguard, and has held various marketing leadership roles at companies like Yext, Sprig, and Lattice. Join us as we talk about the art behind marketing, understanding what it means to be a marketing leader, and the changes ahead for the field.
Find Liz on LinkedIn: https://www.linkedin.com/in/elizabethwaltonegan/
Founder: Founder-Led Beta Programs with Brett Bejcek
Brett Bejcek is a Co-Founder at Limitless, an AI startup that has raised $33M. His previous roles include data science at Spotify, Glowforge and PwC. Join us as we talk about the changing visions of AI, how to run a founder-led beta program and managing the ups-and-downs of building a new product.
Find Brett on LinkedIn: https://www.linkedin.com/in/brettbejcek/
Learn more about Limitless: https://
Marketing: Let's Talk About Branding with Kira Klaas
Kira Klaas is the VP of Corporate Marketing at Later. Her previous roles include Global Head of Brand Marketing at Notion, Director of Brand at Brex and Sr. Brand Marketing Manager at Gusto. Join us as we talk about the difference between brand and branding, how everyone is part of the "brand team", and so much more.
Find Kira on LinkedIn: https://www.linkedin.com/in/kirstenklaas/
Research: Discussing a Decade of Change in UXR with Matt Gallivan
Matt Gallivan is an independent research leader with over two decades of experience, with previous roles at Slack, Airbnb and Facebook. Join us as we talk about changes in the field of UX Research, performance management at large companies, and reflections on his talk from UXRConf 2018.
Find Matt on LinkedIn: https://www.linkedin.com/in/mattgallivan/
Watch Matt's talk "Stepping Out from Behind the
Enterprise UXR: Impact - Shibani Shah, Director of UX Research at ServiceNow - Enterprise UXR: Research Impact
In B2B companies, there are a ton of critical stakeholders that need to be in the know when you're doing research. That means that there are even more people to keep in the loop, send reports to, build rapport with, and more.How do you stay on top of it all? How can you make sure you're driving the impact that leads to the success of the research team, and the organization at large? Join Shibani,
UXRConf 2024 - Joris Drayer - Moneyball UXR
The Oakland A's redefined baseball with their unique moneyball strategy: a statistical approach to baseball that used probabilities and a variety of unique metrics to deliver exceptional results. Could this work for UX research too?Joris thinks so. He was working for the Oakland A's on their Moneyball strategy (before Brad Pitt made it cool), and joins us to share how he applies the moneyball appr
UXRConf 2024 - Madeline Huberth - The Rise of the UX Research Scientist
With the growth of UX research, many new specialities have emerged. Are we ready for one more?Madeline is a UX Research Scientist at Meta - a new role that has one foot in UX research, and another in academia. Join us as Madeline tells us about the role, why it was created and how to know when your team is ready for a UX Research Scientist too.
UXRConf 2024 - Christie McAllister - Putting AI to Work for UX Researchers
There's no doubt that AI is changing the way we do research. New AI tools are popping up all the time, but sometimes they don't fit the bill of what we're looking for. Could there be an opportunity to build them ourselves?Christie thinks so. Join her as she discusses how her team has started to build multiple AI agents to support their research work.
UXRConf 2024 - Sam Ladner - Leading with Strategic Foresight
When we're bogged down in week after week of tactical research, it can feel like there's no opportunity for blue-sky research. But, that's not true. At least not according to Sam.Join us as Sam shares her outline for a simple and easy strategic foresight project plan you can do in just a few hours a week.
UXRConf 2024 - Nicole Wright - Efficiency Through Research Blueprints
Mapping customer journeys is something we're all familiar with, but when was the last time you mapped your research practice?Every research practice has room for improvement, but identifying those opportunities for growth can be quite challenging when you can't see the big picture. Nicole joins us to share how she uses blueprints to find the next growth opportunity for her team.
UXRConf 2024 - Marie Sbrocca - Make it Matter
On the path to research impact, there are many pitfalls that can get in your way. Some of these challenges are beyond your control, but many are not!Marie of Google joins us to outline some of the key tactics she uses to make sure the research that's being done is timely, desired, and valuable to her cross-functional partners.
Big Research - Megan McLean - Rivers and Roads: Forging Insights for Impact at Spotify
Planning for research at companies with millions, or even billions of users, can feel like an impossible challenge. There are so many people and so much to learn.But, with the right approach, we can set up our research function to get our partners in product what they need without boiling the ocean. Tune in to Megan's talk to hear about how she thinks through setting up her research practice.
Enterprise UXR: Strategy - Michelle Takemoto and Warren Davis - Creating Research Impact through Strategic Partnership
There's no doubt that partnership between research and other functions is pretty important. But, in an enterprise, B2B context, it's even more true.How do you manage the complexity of customer relationships, customer success, engineering, and more, to make sure your research has the impact it should? Michelle and Warren join us to explore.
UXR LA - Morgan Hammerstrom and Cindy Kim - Social Experience Research
You can't research social experiences like any other research project. Social experiences involve more than one person, and that adds a lot of complexity.Morgan from Snap and Cindy from CashApp join us to share their insights on managing research on social experiences.
GOOB - Bri Keenan - Managing the Challenges of Contextual Inquiry
Getting out of the office to do research has always been a fantastic way to see beyond the customer interview. Watching a customer in their context provides insights for product teams that most users wouldn't even know to share with a research team.But, getting out into the 'field' to do research comes with unique challenges: some logistical, some strategic. Watch as Bri from Toast shares here adv
Great Research - Andy Warr - Executive Presence: Stories and Lessons Learned Conducting Research with the C-Suite
Most of us are focused on tactical research to improve the products and services our organizations ship to market. But, product teams aren’t the only ones who need research.In this talk, Andy unpacks what it’s like doing research for executive and board-level stakeholders.
UXR LA - Kathryn Campbell - Researching Entertainment: When Fun is the User Experience
Researching a product that has a clear function is relatively straight-forward. Researching connection, fun, or even just 'vibes', is a lot less so.Kathryn leads research at Warner Music Group, and was previously a research leader at Instagram. These products are not used to accomplish a specific function, but rather to make people feel ways that are intuitively hard to research. Join Kathryn as s
Enterprise UXR: AI - Jessa Anderson and Hayley Mortin - Generative AI and UX Research in the Enterprise
If you're building generative AI applications for everyday consumers, there's room for error. Shipping something that's a bit half-baked, listening to feedback, and launching a better version is A-ok. But, when it comes to generative AI in enterprise applications, it's a whole different story. How do we build great experiences for business customers with this early technology, without comprim
Great Research - George Murphy - Your Attention Please: Tips for Research Communication
If an insight is generated by a researcher, but a stakeholder isn't around to absorb it, does it really make an impact?Communicating new learnings with colleagues has long been a challenge for researchers. Lucky for us, George is one of the best at exactly that. In this talk, George walks you through some of his most trusted tactics for successfully communicating research insights.
Great Research - Nizar Saqqar - Impact-Driven User Research: Breaking Barriers and Driving Value
When Nizar joined Snowflake as the company’s first user researcher, there were questions about the role of user research in driving product impact and business value. Fast forward to today, and the user research team is one of Snowflake’s fastest growing teams, expanding tenfold and playing a critical role in driving key product decisions.In this talk, Nizar discusses the driving principles and le
Great Research - Josh Williams - Unlocking Potential: Strategic Cross-Training to Transform Research Teams
As research teams change, the burden of research will end up distributed across a wider range of people, both researchers and non-researchers alike.How can we empower our entire team to develop the right skills to widen the range of projects we’re capable of doing? Tune in as Josh explores this very question.
Great Research - Claudia Natasia - Building a Scalable Revenue Engine with Research
As economic headwinds accelerate, the need to generate revenue growth is becoming more and more urgent for most businesses.What role can research play in improving the financial future of the organizations we’re a part of? According to Claudia, a very big one.
Great Research - Judd Antin - Evolving UXR for Greater Impact
There’s no doubt UX Research is going through a transition right now. But, where are we transitioning from? And where are we moving to?In this talk, Judd shares his vision for how research can elevate itself as a practice, and deliver real impact for the teams and organizations we’re a part of.
Great Research - Christelle Ngnoumen - Hypothesis-Driven Innovation: From Insights to Outcomes
One of the inherent challenges with research is the disconnect between the insights we generate and the impact of those insights on the metrics by which products and businesses are measured.In this talk, Christelle unpacks how you can use techniques from behavioural insights to design experiments that strengthen the causal relationship between research and it's business impact.
Landing the Research Role - Beth Toland, Celeste Ridlen and Summer Kim - Research Executive
Stepping into a leadership role is more than just a switch from one type of manager to another. As a research exec, you're reponsibilities and influence are greatly increased, but so is the scrutiny.How can you convince a company that you can deliver in a research leadership role? What does it take to organize and manage an entire research function? This panel featuring Beth, Celeste, and Summer,
Landing the Research Role - Zoë Glas and Louise Beryl - Entry Level Researcher
Trying to land your first or second research role? That's a tall task.The hiring process can be confusing, archaic, and arbitrary. In fact, many of the senior leaders that you look up to today had the exact same experience.In this panel, Zoë and Louise are here to unpack what you need to know as you're going through the application process, and how to best position yourself for success as an IC re
Landing the Research Role - Nizar Saqqar and Josh Williams - Research Manager
While often "the next step" on the career ladder, working as a manager couldn't be more different than being a senior IC.Working on performance reviews, hiring, firing, reporting to executives - it's a different job entirely.How do we find success in this new role? Join Nizar and Josh as they share their experience as managers and research leaders.
AI and UX Research 2023 - Jessa Anderson - The Vital Role of UXR in AI Experiences
There aren't a lot of UXRs who've been working in AI development for close to a decade, but there are a few. And one of them is Jessa.Jessa works at ServiceNow, where she leads research on a number of key experiences that leverages machine learning and AI to power the enterprise. Jessa joins us to share the key things you need to know about creating and evaluating AI experiences as a UXR.
AI and UX Research 2023 - Pete Fleming - How is AI changing UX Research?
Of all the roles in a tech organization, UX research might be the one most affected by advances in AI technology. That might leave you, and many others, more than a little concerned about what the future of UX research work and employment might look like.There are few people better to provide perspective on this important question than Pete Fleming, Director of UXR for Gemini. Join him in this fir
AI and UX Research 2023 - Lisa Nash - User Research's Critical Role in AI Development in Self-Driving Cars at Cruise
When you think of AI development, you're probably imagining a bunch of machine learning researchers and software engineers writing code, not something that speaks to the skillset of UXRs.However, this picture couldn't be further from the truth. In the case of Cruise's self-driving car technology, the UX research team played a vital role in helping the ML researchers and engineers build the technol
AI and UX Research 2023 - Sheana Ahlqvist - Meeting the Moment: Imagining New Research Methods for an AI World
As we develop new products with AI built into them, the capabilities and uniqueness of each experience expands dramatically. Given that, how should our research methods change to adapt to this new technological shift?At Instagram, Sheana is a researcher who's done extensive research on Meta's new AI experiences, and joins us to share some of the new and innovative methods their team has designed t
AI and UX Research 2023 - Ricardo Prada - UX Research in the AI Age: How Our History Can Guide Our Future
AI has been around for a lot longer than you think - it just hasn't be advancing quite as quickly in the past as it has recently.As a UXR, what do you have to do with the history of AI development? As it turns out, it's probably more than you think. Ricardo joins us to explain.
UXRConf 2023 - Emily Wurgler - Addition by Subtraction
As UX researchers, we're often doing work on new features. New additions to the product, new products for new users... new, new, new, and add, add, add.But, what if we could make our products better by taking things away? That'd be a novel idea. Here to explore that idea with you, is Emily.
UXRConf 2023 - Daniela Matos - Research in Low-Income Communities
When dealing with individuals from marginalized or disadvantaged communities, it's important to be extra cautious with how you recruit, look, and behave. Not just for the benefit of the participant, but also to make sure you limit the bias you introduce into your research.If you're not from a low-income community yourself, understanding the right way to interact with low-income folks might feel a
UXRConf 2023 - Lauren Stern - Researching Personality in Automation
More than ever before, humans are going to be interacting with robots and AIs in a human-like way. As researchers, now is the time to start thinking about how it feels to interact with these machines.Lauren leads research at iRobot, where she thinks a lot about how humans interact with machines. Join her as she explores how to research the personalities of machines in automated experiences.
UXRConf 2023 - Jordan Ross - Monetization Research
One of the greatest levers for impact within a company is making improvements to monetization. Updating pricing, repackaging the product, etc. But, where does research fit in to this conversation?In this talk, join Jordan as she shares her learnings from her time doing monetization research at Adobe.
UXRConf 2023 - Savina Hawkins - How AI Models Will Change UX Research
AI is going to change the research game, there's no doubt about that. The questions we have on the forefront are now: how will research change, and where will our careers end up?Savina is a UXR at Meta working directly with AI engineers, and she's here to tell you what to expect from new AI tooling and how research will change in the coming years.
UXRConf 2023 - Heather Breslow - Building A Values Aligned Research Career
For UX researchers, our work can be an emotional sink. That makes career planning extra hard, when you're constantly worrying about relationships with managers, stakeholders, and the customers you work with.Heather has dealt with this first-hand. Today, she's here to help you reflect and reorient towards building a values-aligned career in research.
UXRConf 2023 - Josh Williams - Too Many Tools?
There has never been more choice for researchers when it comes to tooling than there is today. Tools are more powerful, convenient, and cost-effective than ever before.But, that leads us to some important questions: are we too dependent on tools, and could we do our work without them? In this talk, Josh is here to ask the question, do we have too many tools?
UXRConf 2023 - Hannah Barbosa - Metadata for Mega Impact
Often, when it comes to executive stakeholder relationships, we feel like we're speaking a different language. And most of the time, we are.Executives love to talk numbers. But how do we do that, when our qualitative work has little that's quantitatively measured? Hannah from AWS is here to unpack how to use metadata from your qualitative research to speak the language of executives.
UXRConf 2023 - Lauren Ruben - Research Democratization: Take 2
Tensions still run high when it comes to discussing 'research democratization'. Should we let our teammates do research, or not?Lauren argues that the real question is: can we actually prevent our teammates from doing research? And if the answer is no, how do we support them in doing it the right way?
Good Research 2022 - Cristen Torrey - Building a Research Practice from the Ground Up
There are few people who've built a research practice from scratch, and even fewer who've done it at a company as iconic as Figma. But, that's exactly what Cristen did.She's here to share her experience and learnings from building the research practice at Figma, and what she thinks you should do, as you build yours.
Good Research 2022 - Evan Walden - Research from the CEOs Point of View
At the end of the day, it's the leader of the company, often the CEO, who holds the power in the organizations we work in. That means all of our work ultimately flows from initiatives and directives set from the top.What do leaders think about research? How has it helped, how has it hindered, and where do they see the most value? Evan, CEO of Getro, joins us to share his point of view.
Good Research 2022 - Behzod Sirjani - My Definition of Good Research
As a former ReOps leader at Slack, and having worked with dozens of tech executives, Behzod has developed a strong taste for research. How should it work? What does it feel like when it's successful? What is good research?In this talk, join Behzod as he explores these questions to help us figure out what "good research" actually looks like.
Good Research 2022 - Janna Bray - Relationship Building for Research
Relationships are key to research impact, mostly because, as researchers, we're used to influencing decision making, not necessarily making decisions ourselves.Join Janna as she shares her view on building and maintaining relationships with our stakeholders, managers, partners, and other colleagues.
Good Research 2022 - Christina Janzer - Creating and Growing a Research Department
There are few research executives that are as experienced as Christina Janzer. Christina was tasked with building the original Facebook research team, before moving on to do the same at Slack a few years later.Christina is here to share her lessons from building up the research function in two very different environments.
Good Research 2022 - Raz Schwartz - Planning Research Projects
Doing the research is only part of the work. Planning the research... well that's a whole other ballgame altogether, and one you deeply need to understand to be effective as a researcher.In this talk, join Raz as he outlines the key things you need to know to effectively plan and execute quality UX research projects.
Good Research 2022 - Raz Sadeq Keys - Product Research in the New Era
Over the past few years, a lot has changed in the world. COVID, lockdowns, economic turmoil, and more. How does research need to adapt?In this talk, Raz outlines her perspective on a changing world and the changing research practice.
Good Research 2022 - Emily Chu - A Deep Dive on Qualitative Analysis
Most people who start off in research know how to have a conversation and ask the important questions they've prepared, so doing a user interview can feel pretty natural. But, how do we make sense of all the words we hear in those interviews?Analyzing qualitative data is a tough task. Join Emily in this talk, as she walks us through her approach.
Good Research 2022 - Justin Threlkeld - Preparing to Research
How do you know that you're doing the right research? What are the factors that might indicate your research is successful? What are the signals that your work matters?Before starting to do the research, it's important that you understand the context you're operating in, and how to make your work matter within it. In this talk, Justin unpacks what you need to do to prepare for successful research.
Good Research 2022 - Alec Levin - Business Basics for Researchers
The majority of the time, UX research sits within the context of a for-profit business, often a corporation. So, it stands to reason that if you want to be a good partner in your role as a researcher, you need to know a little bit about the business.In this talk, Alec shares his cheat sheet for understanding the basics of how companies are structured and what matters within them.
DesignConf 2022 - Rachel Renock and Konval Matin - Startup Founding and Funding
We all know that designers can make amazing founders, just look at mega-prolific companies like Airbnb. But, even though we see the archetypical design founder on the rise, the process for raising capital as a designer might feel more than a little mysterious.In this talk, join Rachel Renock, a designer turned CEO, as she sits down with investor Konval Matin to talk about the fundraising environme
DesignConf 2022 - Lucy Denton - Wireframing Companies for Growth
As designers, we wireframe products... but, what about wireframing companies? Can we take the same ideas we use to conceptualize new experiences for customers, and use them to design companies for growth?Join Lucy, Head of Design at Dovetail, as she talks about how they've designed both their product and company for breakout growth.
DesignConf 2022 - Tom Loosemore - What Everyone Gets Wrong About The Gov.UK Design System
As far as design systems go, the Gov.UK design system is about as famous as it gets. However, the creators of this particular design system are concerned with it's popularity, and that some folks could be missing the forest for the trees.In this talk, join Tom as he explains that the real takeaway from building the Gov.UK design system is not actually the output, but the method of building it.
DesignConf 2022 - Nova Nicole - Care for Creatives
As creative professionals, we're often putting a lot of ourselves into our work. And usually that's great! Until it's not.Pressure from team members, the influence of stakeholders, being pulling in many different directions at once... all of this can feel particularly overwhelming for creatives. Join Nova as she outlines how we can take better care of ourselves, so we be more successful in our wor
DesignConf 2022 - Patrick Hertzog - The Business Value Framework for Designers
As designers, the "business side of things" can feel a bit arbitrary, confusing, and, sometimes, just downright unpleasant. But, having a solid understanding of your companies economics can be incredibly helpful when making design decisions.In this talk, Patrick provides a few heuristics for designers on how to understand what matters most to your business.
UXRConf 2022 - Christelle Ngnoumen - Integrating Behavioural Science
Many of our research methods have roots in academic fields of social science, like ethnography, anthropology, HCI, and more. But, what about behavioural science? What can we learn from that field of research?Christelle is a behavioural scientist applying methods learned during her PhD to help design interventions in products that lead to better user choices. She's here to tell us how behavioural s
UXRConf 2022 - Deirdre Costello - Superpowers Aren't Free: The Price Of Empathy
Most researchers have a keen eye and ear, able to sense how people around them feel. Those abilities are clearly a positive for our jobs, but they come with some serious drawbacks.Deirdre leads research at Toast, and is here to talk about not just how wonderful our superpowers are, but also the costs associated with having them.
UXRConf 2022 - Jessica Baratta - Designing Large-Scale Quantitative Research Programs
If you work in a large enterprise, the amount of user interaction with your product is enormous. While small sample-size qualitative research is great, we simply need ways to measure user sentiment and input at scale.That's where Jessica comes in. She's a research leader at Loblaw, one of Canada's largest grocery chains, where every day millions of people go to shop. Watch this talk to learn more
UXRConf 2022 - Danny Spitzberg - Creating Standards: Our Secret Job as Researchers
Often when we think of the outcomes from our work, it's focused on insights. Insights for PMs, insights for designers, insights for leadership. Danny has a different point of view.What if instead of outputting insights, we thought of ourselves as setting standards. As researchers, we have the ability to set mental models for what's 'good' or 'efficient' or any other metrics that are important to o
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