Pay It Forward: A Podcast by J.P. Morgan Payments
Pay It Forward is a podcast by J.P. Morgan Payments that explores the connection between the work of the payments team and its impact on the business and the world. It covers topics related to the payments industry, including the processing of nearly $10 trillion in transactions daily and over half of all e-commerce in the United States. The podcast is aimed at both new and seasoned team members, providing insights into the role of payments in the broader financial landscape.
Episodes
AI in Practice: Building Skills for the Future of Work
Explore what it really means to embrace AI in the workplace with Sri Shivananda, Chief Information Officer, and Tony Wimmer, Head of Data and Analytics at J.P. Morgan Payments, in conversation with host Bria Bell, Vice President, Communications. Recorded at the March 2026 Global Town Hall, Sri and Tony reflect on navigating AI uncertainty, reframing anxiety as a signal to act, and building the hab
Kinexys: Leadership, Scale, and the Future of On-Chain Finance
Explore the big picture behind Kinexys with Kara Kennedy, Global Head of Kinexys Market Development, as she shares why on-chain finance is moving from experimental to foundational and why this moment represents a true inflection point for scale across the financial industry.
In conversation with Stephanie Lok, Product Lead on Kinexys Digital Assets, Kara reflects on balancing speed with execution,
Inside Money 20/20: Innovation, Inspiration, and the Future of Payments
On this special edition of Pay It Forward, host Emma Lawton, EMEA Payments & Global Kinexys Public Relations lead, takes you inside the electrifying world of Money 20/20, where the brightest minds, breakthrough technologies, and boldest ideas in payments and fintech converge.Step onto the conference floor with Emma and hear firsthand from J.P. Morgan Payments leaders, including Max Neukirchen, Tri
Preventing Burnout and Building a Sustainable Career
In this episode of Pay It Forward, host Kristin Kwiatkowski, V.P. HR Business Advisor at J.P. Morgan Payments engages in a compelling conversation with Soomin Hu, Head of J.P. Morgan Access at J.P. Morgan Payments.From Soomin’s beginnings as a computer science graduate to her leadership role in building digital-first payment experiences, she has navigated pivotal career accelerations, intentional
Inside Kinexys: Building The Blockchain Infrastructure Powering J.P. Morgan
In this episode of Pay It Forward, host Emma Lawton, EMEA Payments & Global Kinexys Public Relations Lead, discusses the story behind Kinexys, the firm’s industry-leading blockchain business unit, with the colleagues bringing it to life: Alexandra Prager, Head of Kinexys Labs, and Nelli Zaltsman, Head of Platform Settlement Solutions for Kinexys Digital Payments.Hear how Kinexys serves as the foun
Blueprint for Innovation: Inside the CIO's Playbook
In this episode of Pay It Forward, host Adam Garbooshian, Head of Business Architecture, Payments Channels, sits down with Sri Shivananda, Chief Information Officer at J.P. Morgan Payments, for an energizing conversation about leadership, innovation, and why Sri believes payments is one of the most dynamic and impactful spaces to build a career today. Together, they explore the trust-powered found
Purpose, Pathways & Paying It Forward
In this episode of Pay It Forward, host Steph Forkins sits down with three dynamic leaders—Marques Charbonnet, Jennifer Acosta, and Harvey Colli—to explore the people, purpose, and culture shaping J.P. Morgan Payments and the future of payments. From unexpected career pivots and defining leadership moments to behind-the-scenes views of internal mobility at J.P. Morgan Payments, each story offers
Fraud Frontlines: How Payments Stay Protected
Most people don’t think twice about how their payments work until they don’t. Whether it’s a fraud alert freezing your card, a delayed online order, or a transaction that won’t go through, payment operations and fraud prevention take center stage.In this episode, Shao Shroff sits down with Josh Pope, Global Head of Payments Operations and Jenifer Robinson, Global Head of Fraud Prevention, to explo
Mentorship and Culture: Empowering Careers and Building Community
This episode focuses on the heart of workplace culture—mentorship, community and leadership. Host Lisa Davis, Managing Director, Digital & Design Head of Commercialization at J.P. Morgan Payments, welcomes Jonelle Robinson, Executive Director in Financial Institution (FIG) Sales, J.P. Morgan Payments, to discuss her career journey, the importance of mentorship and the power of community in profess
Lights, Camera, Payments: The Business of Film Finance
In this episode, Lori Schwartz, Global Head of Treasury Services at J.P. Morgan Payments, is joined by Brooke Tilton-Foley, Vice President of Treasury Operations at Paramount, to discuss the unique financial challenges of the movie production industry. They dive into the intricacies of managing global payments, liquidity, and vendor relations across dynamic film locations. Brooke shares insights i
Insights from J.P. Morgan Payments’ Global Co-Heads
In this episode, Max Neukirchen and Umar Farooq explore the incredible transformation of J.P. Morgan Payments over the past decade. From the integration of treasury and merchant services to the rise of real-time payments and biometrics, they highlight the challenges and opportunities in an ever-evolving payments landscape.Disclaimer:The views and opinions expressed herein are those of the author a
Silent Night: Behind the Scenes of Peak Payments Season
In this episode of Pay It Forward, hosts Mike Blandina and Mike Lozanoff discuss the high-stakes, fast-paced world at J.P. Morgan Payments and the critical work required to keep payments seamless—even during peak days like Black Friday. Hear insights into bridging technology and business, the importance of “silent nights” during high transaction periods, and the intense preparation that supports o
Trailer
Welcome to "Pay It Forward: A Podcast by J.P. Morgan Payments for J.P. Morgan Payments." We are part of a business that powers nearly $10 trillion in transactions every day and processes more than half of all e-commerce in the United States. Whether you're new to our team or a seasoned veteran, this podcast explores the connection between the work we do as a payments team and its impact on both th
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