
Terms of Service with Clare Duffy
New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in. Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mean for your life in terms that don’t require an engineering degree to understand. And we’ll empower you to start experimenting with these tools, without getting played by them.
Episodes
Your Chatbot Conversations Could Be Used in Court
Some AI chatbot users are now seeing their chats being used as evidence in court cases. CNN's Eric Levenson explains how this works, why it’s happening now and why you should think twice before sharing sensitive information with a chatbot.
Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Hazel Hoffman. At Goat Rodeo, the lead producer is Rebecca Seidel, a
Are Self-Driving Cars Safe? We Got Into a Waymo to Find Out
Self-driving cars have hit the road. What does that mean for the future of driving? On a Waymo ride through San Francisco, Clare asks Waymo executive Nicole Gavel about the technology behind robotaxis and how Waymo works to keep people safe.
Terms of Service is a CNN Podcasts and Goat Rodeo production. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadol
Replace or Repair? What to Do With Your Broken Tech
It's not just you: tech gadgets are hard to repair. When a device breaks down, replacing it can feel easiest — even if it's costly and feels wasteful. Nathan Proctor, Senior Director of PIRG's Right to Repair campaign, says there's a better way.
Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Hazel Hoffman. At Goat Rodeo, the lead producer is Rebecca Sei
How Solar Panels Can Help You Fight Rising Energy Costs
Electricity prices are on the rise, thanks in part to the rise of AI data centers. Can installing solar panels help offset that cost? Jan Rosenow, a professor of energy and climate policy at Oxford, answers a listener’s question.
Terms of Service is a CNN Podcasts and Goat Rodeo production. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian
Overusing Screens is Ruining Our Health. Here’s a Fix
Sitting in front of a screen all day has serious health consequences, but in corporate America, many of us have no choice. Journalist Manoush Zomorodi decided to find a solution. She shares her tips for bringing movement back into our daily lives.
Manoush's new book is called Body Electric: The Hidden Health Costs of the Digital Age and New Science to Reclaim Your Well-Being.
Terms of Service is
Could Sexual Assault Lawsuits Change Rideshare Apps?
Rideshare apps Uber and Lyft face thousands of lawsuits from users alleging they were assaulted by drivers. What do these cases say about safety on the apps? And how can you stay safe on your ride home? Attorneys for victims and Uber explain.
Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel,
The Wild West of AI Actors: A Conversation with Mercedes Kilmer
Val Kilmer is set to star in the film "As Deep as the Grave" — although he never made it to set. It’ll be an AI replica of Kilmer, who passed away last year. His daughter, Mercedes Kilmer, shares why the family agreed to the project.
Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Hazel Hoffman. At Goat Rodeo, the lead producer is Rebecca Seidel, and the
Can Kara Swisher Show You How To Live Forever?
What would it be like to live forever? Some in Silicon Valley want to find out. Tech journalist Kara Swisher dug into the growing longevity movement, testing some of its most far-flung treatments and biohacks. Hear her advice on living long and well.“Kara Swisher Wants to Live Forever” airs on Saturdays at 9PM. Episodes are also available to stream on the CNN app.
Terms of Service is a CNN Podcas
FanDuel’s President on Reining In Risky Betting
The explosion in sports betting apps raises questions about safety and the culture around sports. FanDuel Group President Christian Genetski addresses those questions and offers an inside look at the biggest sports betting app in the US.
To hear another perspective on this topic, listen to Clare’s interview with gambling counselor Harry Levant.
Terms of Service is a CNN Podcasts and Goat Rodeo
How to Protect Yourself from Automated Pricing Schemes
We’re all used to paying the same price as our neighbor for the same product in the same store. But that system of consistent pricing is starting to change. Using consumer data to inform AI-powered pricing algorithms, some companies have begun charging different consumers different prices for the same product. Consumer Reports policy analyst Grace Gedye shares how this algorithmic pricing could af
How a Landmark Verdict Could Reshape Social Media
A Los Angeles jury found that Meta and YouTube knowingly created addictive platforms that harmed the mental health of a young woman. It’s a landmark decision that could serve as a roadmap for thousands of similar cases. But will this legal pressure lead to real change to how social media platforms operate? And what can parents learn from this case?
Clare is joined by Nicki Petrossi, host of the
The Tech Helping Women Take Control of Their Health
We’re surrounded by digital tools promising to help us track and manage our health. And there’s a growing set of products targeted at addressing women’s unique health needs, a category known as FemTech. Just how reliable are these tools? And is it safe to share our personal health data with them? Attorney and CEO of Femme Innovation, Bethany Corbin, explains the benefits and risks of using these p
50 Years of Apple: How the iPhone Maker Revolutionized Tech
With Apple marking its 50th birthday next month, we dive into the inside story about how the iPhone maker and its founders changed the way we live, work and communicate by revolutionizing personal technology. How did Apple get its devices into more than a quarter of the world’s hands? And what’s coming in the next 50 years? CBS Sunday Morning Correspondent David Pogue tells Clare what he found whi
Could an ‘AI Bubble’ Threaten Your Retirement Savings?
Excitement around AI has driven huge stock market gains over the past few years, but there’s growing worry that the good times may not last. Some investors worry we could be nearing an AI crash similar to the dot com bubble burst in 2000. So, how worried do individual investors need to be about what that would mean for the economy and their retirement funds? Investment strategist Ross Mayfield, of
How to Keep Your Parents and Grandparents Safe Online
Misinformation and online scams are incredibly common, especially among older adults in the US. And with the rise of AI and dependence on online tools for so many aspects of life, they are becoming increasingly difficult to identify. So, how can we keep our parents and grandparents — and ourselves — safe online? Tazin Khan, founder and CEO of Cyber Collective, shares tips for staying “internet str
How are ICE Agents Using Facial Recognition Technology?
Amid President Donald Trump's massive immigration crackdown, protesters have shared videos showing ICE agents appearing to photograph or videotape people with their cell phone cameras. The reason why? Investigative journalists at CNN found immigration agents are running facial recognition software to identify people. CNN reporter/producer Yahya Abou-Ghazala explains how this technology works and w
Could AI Become Smarter Than Humans?
Many in Silicon Valley say smarter-than-humans “Artificial General Intelligence” is just around the corner. But is it really possible to create superhuman AI? And should we want to? AI researcher and Cohere co-founder Nick Frosst explains why he thinks the industry shouldn’t be focused on AGI. And he shares his take on perhaps the biggest question surrounding this technology: Could it pose an exis
Hinge’s CEO on Fighting Dating App Fatigue
Dating apps have been part of modern romance for years, but data suggests users are experiencing a bit of swiping fatigue. Hinge, however, has managed to avoid the dating app downturn. Hinge CEO Jackie Jantos chats with Clare about how the app supports the evolving needs of Gen Z daters, whether AI can help us find love, and her advice for people seeking connections this Valentine’s Day season.
T
Placing Bets on Super Bowl Sunday? Here are Some Things to Keep in Mind
Online sports gambling has become a massive business. That means that for individual bettors, there can be serious money on the line, too. So how exactly do sports betting apps work, and what should users keep in mind when placing bets? Sports betting apps say they have taken steps to protect customers, but Harry Levant, Director of Gambling Policy at the Public Health Advocacy Institute, thinks p
Three Teens on How AI is Reshaping Their Job Prospects
Silicon Valley leaders have said that the jobs poised to be most affected by AI are entry-level positions. What does the next generation of workers think about that? On this episode, three high school students share how they’re planning their futures with AI in mind. Plus, a tech executive shares advice for teens as they approach this changing job market.
We’re taking listener questions for upcom
How to Make Your Online Communications More Secure
Your email sits at the center of your online life — it holds personal communications, purchase history and the ability to reset other passwords. Email security isn’t just for people who handle sensitive information at work. How can everyone keep their emails and other online data more secure? Patricia Egger, Head of Security at Proton, shares some practical tips for safeguarding your communication
More Young People are Using AI Chatbots. Is it Safe?
Since 2024, multiple families have filed lawsuits against major AI companies, claiming their children were driven to self-harm and even suicide after talking with chatbots. Some AI companies have begun implementing safety measures, and legislation is cropping up to curb these potentially harmful uses of AI. If you’re a parent, what do you need to know about AI chatbots and what can you do right no
The Best Way to Search for Info Online in the AI Era
Finding information online can be overwhelming. And as more people turn to chatbots for information, search engines are adapting. Google Search has added an AI mode and its chatbot, Gemini, to help users get the information they need. So what’s the best way to conduct a search now? Robby Stein, vice president of product at Google Search, walks us through the newest features available to users.
Do
The Year in News: Deepfakes, MAHA & AI
After a head-spinning year in the worlds of health and technology, Audie Cornish of The Assignment sat down with Dr. Sanjay Gupta and Clare Duffy to break down the stories that ended up on all their podcasts this year.
Producer: Dan Bloom
Technical Director: Dan Dzula
Executive Producer: Steve Lickteig
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‘Tis the Season for Recycling e-Waste
If you have new tech gadgets on your holiday wishlist, chances are you also have old devices that have passed their prime. What’s the safest and most responsible way to get rid of these items? Christine Datz-Romero, the co-founder and executive director of the Lower East Side Ecology Center, shares some tips for reducing and recycling e-waste.
Terms of Service is a CNN Podcasts and Goat Rodeo pro
Trying out Friend, the Viral AI Necklace
Making friends can be hard. So, 23-year-old Avi Schiffmann decided to create his own Friend, a wearable AI device that he says “bottles” the best human relationships he’s had. Friend listens and creates “memories” of everything you say and chats with you via an app. Clare sat down with Avi to discuss why he created the device, his controversial New York City marketing campaign and why he thinks we
Is It Actually Possible to Control Kids’ Screen Time?
Trying to get kids to spend less time online is an uphill battle. It can be hard to keep track of parental controls, especially when they function differently across devices and apps. Is there a single, foolproof way to stay on top of it all? Nicki Petrossi, host of the podcast Scrolling 2 Death, says it’s not that simple – but she does have some concrete tips for managing your kids’ screen time.
We Tried Smart Glasses to See If They’re Worth the Hype
Smart glasses aren’t a new idea, but they’re having a moment in Silicon Valley. With sleeker designs and AI-enhanced capabilities, the newest models of these glasses have the potential to enter the mainstream. But just how much can you actually do with smart glasses? And could they really one day replace our smartphones? CNN Tech Editor Lisa Eadicicco, who’s covered the tech and gadget world for m
Why Our Feeds are Filled with AI Slop—and What to Do about It
With the launch of apps like OpenAI’s Sora 2, creating videos with AI is easier than ever. On our feeds, it’s getting harder to spot AI-generated videos — and to avoid obvious slop. How much of this boom is novelty and how much is here to stay? Henry Ajder, a deepfake expert and co-founder of the University of Cambridge’s AI in Business Program, charts the latest developments in the field and offe
What We’ve Learned in One Year of Terms of Service
This week marks a special milestone for Terms of Service! It’s been one year of demystifying technology and talking about how to engage with new tools without getting played by them. To celebrate, CNN Anchor and Correspondent Omar Jimenez took over hosting duties to ask Clare about the inception of the podcast, how hosting has changed her own tech habits and what she hopes to achieve in the next y
Crypto ATM Scams are on the Rise. Here’s What You Need to Know
Cryptocurrency ATM machines have become a prime tool for scammers to seize money from victims — in some cases, tens of thousands of dollars. How do these scams work, and how can you steer clear of them? Curt Devine, a producer for CNN Investigates, shares what his team found when they dug into these scams. You can read more about their investigation here.
–For an upcoming episode, we want to know
Why Have We Gotten Worse at Reading?
Over the past few decades, we have all collectively gotten worse at reading. Is our ever-increasing screen time part of the problem? Or could new technology actually help us raise better readers? According to Susan Neuman, a specialist in early literacy development and a professor at NYU, it’s a bit of both.
We’re taking listener questions for upcoming episodes! If you have tech questions or conc
The Tech Helping Humans Understand Animal Communication
What if we could understand what the animals around us are saying? It’s the subject of countless movies and thought experiments, and something many of us wish we could do. Thanks to artificial intelligence, that reality may be closer than ever. Aza Raskin is the co-founder of the Earth Species Project, a nonprofit that's using AI to decode animal communication. He explains how AI identifies langua
Billionaire Investor Frank McCourt on Why We Should Control Our Own Data
Frank McCourt was one of the first investors to make a bid to buy TikTok earlier this year, with a promise to give users more control over their own data. Months later, a TikTok deal has come together and it’s not clear he’ll be part of it. But Frank and his organization Project Liberty haven’t given up on their vision of an internet that puts users first, instead of handing over their personal in
Why Tech Platforms Are Now Asking for Your Age
Tech platforms are increasingly trying to figure out how old you are. Why is this happening? And should you be worried about handing over your information to these platforms to verify your age? CT Jones, a culture writer at Rolling Stone, has been reporting on the rollout of new age verification laws. They explain how these laws work and what they mean for anyone navigating the internet.
Learn mor
Saving Energy and Money with Smart Technology
Across the country, Americans are seeing their energy bills increase, in part due to the power demands of new AI data centers. But Rachel Cericola, a writer for the New York Times’ product review site Wirecutter, says that smart home technology could help lower your living expenses. She explains how you can solve everyday inconveniences with these gadgets and lower your utility bills at the same t
What Dr. Sanjay Gupta Learned from Being the Target of a Deepfake Health Ad
As a practicing neurosurgeon and CNN’s chief medical correspondent, Dr. Sanjay Gupta can spot false health claims from a mile away. Still, he recently became the unwitting subject of an AI disinformation campaign that used his likeness to sell sham health products. On today’s episode, Dr. Gupta shares what happened, and offers tips to avoid getting duped by medical misinformation online.
Learn mor
Back to School -- with Help from AI
Kids are heading back to school. One thing students, teachers and parents can expect to encounter this year is artificial intelligence, which has raised all kinds of questions, both positive and negative. So, how can you make sure your student is navigating AI safely and successfully? Dr. Kathleen Torregrossa has been an educator for 37 years in Cranston, Rhode Island. She explains how teachers ar
How to Keep Your Private Messages Truly Private
DMs and text messages can feel like private forms of communication — but it’s not always that simple. There are scenarios where third parties might be able to access your messaging data, whether it's your employer or law enforcement. So how can you make sure your private conversations actually remain private? Riana Pfefferkorn, a policy fellow at the Stanford Institute for Human-Centered Artificia
From VPNs to Cookies: Staying Secure Online
Should you trust public WiFi? How do you choose the right VPN? And what should you do when yet another website asks you to allow cookies? On today’s episode, ethical hacker and SocialProof Security CEO Rachel Tobac answers some rapid-fire questions about staying safe and savvy online.
You can hear our previous episode with Rachel, about the safest way to create and manage your passwords, here.
L
How Your Memories Can Live On After You Die
When Lucy Simic was diagnosed with stage 4 cancer in 2018, she wondered how to spend the time she had left — and what kind of legacy she’d leave behind. In the years since, she’s collaborated with ReimagineAI CEO David Usher to develop LucyAI, an interactive chatbot trained on her thoughts and memories. It’s an early example of what could become a new form of memoir or scrapbook for the 21st centu
Keeping a Language Alive With a Robot
Many Indigenous languages are at risk of disappearing. 24-year-old inventor Danielle Boyer is on a mission to change that. She designed SkoBot, an interactive robot that teaches children her own native language, Anishinaabemowin. Danielle shares how she developed SkoBot, the ethical questions that came up along the way, and how she involved her own community in the process.
You can read more abou
How AI Generated Police Reports Could Affect You
AI is being used right now by police officers across the United States to draft their reports — and it also has ramifications for prosecutors, defense attorneys, judges and community members. Could this tool become the new norm? In part two of this special two-episode deep dive, host Clare Duffy gets a demo of how AI-drafted police reports work. And, she hears from a legal advocate about why this
Meet the Police Officers Using AI to Draft Police Reports
For the last year, officers in Fort Collins, Colorado, have used AI to draft police reports. In part one of this special two-episode deep dive, host Clare Duffy visits Fort Collins to meet the officers using this tool on the job. Plus, she digs into some of the legal and ethical questions this raises and hears from an executive at the company that makes the product about how they developed it — an
Writing a Sequel to ‘Contagion’...With AI
The 2011 medical thriller Contagion had a big resurgence in popularity during the Covid-19 pandemic. Scott Z. Burns, the screenwriter behind the film, started getting questions about a possible sequel. But he wasn’t quite sure where to start, so he decided to see if AI could help. After documenting the project in his new podcast on Audible, What Could Go Wrong?, Scott shares how he sees this contr
How Will You Benefit From Commercial Space Travel?
In the past few years, the commercial spaceflight industry has taken off — literally. But is the industry just turning space into a playground for the ultrawealthy, or do these flights have benefits for the rest of us, too? And could commercial space travel one day be available to more than just the super rich? Lee Billings, a senior editor at Scientific American, shares some of the latest stories
How Fake Videos Are Adding to the Fog of War
In June, violence escalated between Israel and Iran. Footage from this conflict traveled quickly, with images and videos spreading online. The problem is that not all this footage was real. Hany Farid, a professor at UC Berkeley and the Chief Science Officer at GetReal, explains just how widespread AI-generated war footage has become — and shares some tips to avoid getting misled.
Learn more about
Producing Hit Songs in the Age of AI
AI is poised to transform the way music gets written, recorded, and produced. And it’s possible that you’ve already heard AI-generated music without even knowing it. What does this mean for the future of the music industry? Harvey Mason Jr., CEO of the Recording Academy and the GRAMMYs, shares his thoughts on what musicians need to thrive in the age of AI.
Learn more about your ad choices. Visit p
AI Is Changing the Game for Heart Disease Diagnosis
For doctors, diagnosing diseases early is a huge priority. New AI systems can analyze medical tests and images to help diagnose patients faster and more accurately, potentially picking up on patterns or issues that doctors can’t. Dr. Pierre Elias, NewYork-Presbyterian’s Medical Director for Artificial Intelligence and a cardiologist at the hospital and Columbia University, explains why he’s hopefu
Will AI Replace Human Artists? One Study Says Not Yet
AI-generated art is sweeping the internet. With programs like Midjourney or DALL-E, users can generate images from text prompts in seconds. Should working artists be alarmed by these tools? Sheena Iyengar, a professor at Columbia Business School, says not quite. In a recent study, she had participants rate AI-generated art versus human-made art — and found that people still like human-made art mor
Digg’s Founder on Making Social Media More Human Again
Tech entrepreneur Kevin Rose is relaunching Digg, the Reddit-like platform he founded in 2004. He’s doing it with an unlikely partner: Reddit co-founder and former rival Alexis Ohanian. In a moment when bots and AI-generated content are flooding the internet, leading to more division and confusion, they say their goal is to make social media human again. Kevin explains what exactly that means, and
Can Fitness Trackers Really Make You Healthier?
From smartwatches to rings, the market for wearable health trackers has exploded in recent years. There are also apps to track your sleep, your exercise, your food intake and more. Can this tracking technology really lead us to make healthier choices? Dr. Leana Wen, an emergency physician and CNN's health and wellness expert, weighs in.
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How Safe Is Online Gaming for Kids? Roblox’s CEO Has Some Thoughts
Children and teens are spending more time than ever in online gaming spaces. But how safe are these platforms for kids? David Baszucki has thought about this question a lot. He’s the co-founder and CEO of Roblox, an online game platform that millions of young people use every day. Clare spoke with him while he was in Washington, DC, talking to members of Congress about how to protect kids online.
Cars Are In Their Computer Era
Self-driving cars have hit the streets of several US cities. And even in human-driven cars, giant tablet screens and automated driver assistance features can make it feel like a computer is your co-pilot. What does this all mean for the future of driving? Aarian Marshall, staff writer at WIRED, has tips for drivers and passengers alike.
The Mozilla report Aarian mentioned about the data different
How Safe Is It to Fly Right Now?
As US travelers gear up for Memorial Day, one question is on many people’s minds: Is it safe to fly right now? In the wake of frightening headlines about plane crashes and communication issues, Pete Muntean shares some insights. He’s CNN’s aviation and transportation correspondent – and a pilot himself.
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How Are Algorithms Changing Our Beauty Standards?
From “looksmaxxing” to “glass skin,” algorithms are changing how we define beauty — online and in real life. In a world of ever-evolving beauty trends and hyper-realistic AI filters, journalist Elise Hu has some tips for navigating it all.
Elise’s book is called Flawless: Lessons in Looks and Culture from the K-Beauty Capital. You can also hear her on Ted Talks Daily and NPR.
What questions do y
Could Genetic Testing Tell You Who to Have Kids With?
After 23andMe filed for bankruptcy in March, VC-backed genetic testing company Nucleus Genomics put up its hand to acquire the platform. Nucleus uses whole-genome testing to give users a fuller picture of their DNA. The company also recently released a new feature that raised eyebrows among some ethicists. Kian Sadeghi, Nucleus’ founder and CEO, lays out his vision for a future where genetic testi
Why Do People Believe Conspiracy Theories?
Conspiracy theories are not new. They’re as old as time itself. But if you feel like they’re everywhere right now, you’re not alone. So, what do you do when somebody you love has fallen down a rabbit hole? CNN’s Donie O’Sullivan has been covering the world of misinformation for more than a decade, but now he's less interested in what people believe than why they believe it. So, he’s trying to find
How to Recession-Proof Your Personal Finances
With tariffs kicking in and stock prices taking wild swings, uncertainty has racked the US economy in recent weeks. What’s the best way to navigate your personal finances in a moment like this? Jeanne Sahadi, a senior writer for CNN Business, has some tips for weathering the storm.
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What’s Going on When Airport Security Scans Your Face
If you’ve been to the airport recently, you might have noticed something different while going through security: a TSA agent taking your photo. Face scans can speed up the security process, but according to Dr. Joy Buolamwini, this technology comes with big picture risks. She explains what’s going on with these face scans — and how to opt out.
Read more about Dr. Joy’s nonprofit, the Algorithmic
This Tech Could Change Conspiracy Believers’ Minds
Conspiracy theories can take many forms, from misgivings about the first moon landing to false claims that the 2020 election was stolen. As anyone who’s tried to reason with a conspiracy theorist knows, it’s hard to debunk such deeply held beliefs – and arguing with a loved one about them can be emotionally taxing. What if an AI chatbot could help? A recent study, published in Science, asked that
Can Grief Bots Help Us Heal?
Grief is one of the most human experiences we have—so what happens when AI gets involved? How are people using it in their healing process? Audio producer Rebecca Nolan shares her own experience creating an AI chatbot based on her deceased father, and University of Arizona psychology professor Mary-Frances O’Connor talks with Clare about whether using AI for the grieving process has therapeutic be
Think Before You Ring: Keeping Home Surveillance Safe
In the past decade, technology has transformed the way we use doorbells. Home security cameras that capture footage of people around your home give some people peace of mind in the face of potential break-ins or theft. Clare talks with Matthew Guariglia, a senior policy analyst at the Electronic Frontier Foundation working on issues of surveillance and policing, about where that footage is going a
Online Genetic Testing: How Private Is Your DNA?
The popularity of for-profit genetic testing services like Ancestry and 23andMe has skyrocketed in recent years. These tests can teach users more about their ancestry or health. But they can also have some unexpected outcomes. 23andMe recently filed for bankruptcy to pursue a sale, raising questions about what could happen to users’ data under a new owner. University of Iowa law professor Anya Pri
Baby Tech: What Do New Parents Actually Need?
Becoming a parent is overwhelming. So is all the technology out there that’s marketed toward new parents, from smart bassinets to high-tech baby monitors and breastfeeding tracker apps. What gadgets do new parents actually need, and do you need them at all? Sophie Brickman explored this in her book Baby, Unplugged, and she shares some insights for fellow parents in the digital age.
What questions
Can AI Turn Music into Medicine?
It’s no surprise that music can affect our emotions. But can music actually improve our mental health? Aaron Labbé, founder and chief technology officer at the Toronto-based company LUCID, believes it can. With the help of AI-curated music playlists, and technology that reads your facial expressions as you listen, LUCID is trying to turn music into medicine.
LUCID has an app called Resonance Rx t
Robot Recruiters: How AI is Helping Decide Who Gets Hired
If you apply for a job online, there’s a good chance that your application will be put through some kind of AI evaluation. But what is the AI algorithm looking for, and how effective is AI at helping the most qualified candidates get the job? Hilke Schellmann, an investigative reporter and assistant professor at New York University, gives us the lowdown on how AI is changing hiring and what you sh
Are Your Conversations With AI Killing the Planet?
Every time users talk to AI chatbots, their queries go to data centers, where stacks of computers do rapid, complex calculations in order to respond. This process requires significant amounts of electricity and water, and experts worry about the environmental cost of this rapidly growing technology. But what is that cost, exactly? And is there anything we can do as individuals to reduce the impact
What Happens to Your Digital Footprint When You Die?
Many of us have seen this happen. Someone dies IRL, but their online presence lives on. It’s estimated that millions of accounts on Facebook belong to people who have died. And many of us have so many online accounts, it’s hard to keep track of them ourselves – let alone leaving that work to loved ones after we’re gone. So, what “digital remains” are we leaving behind when we die? And how do we en
Love and Robots: How AI is Changing the Dating Scene
Since the dawn of match.com in 1995, people have had a lot of questions about how online dating would change the experience of falling in love. But that was 30 years ago, and it was only the beginning of a total sea change in the way we date. Now, artificial intelligence is promising to switch things up in the dating world once more. And just like in 1995, we’re left wondering—what does all of thi
Do Young People Need Smartphones? A Parent and a Teen Weigh In.
It’s become the norm for teens and tweens to have smartphones — but lately, the pendulum has been swinging back. Parents and educators worry smartphones can cause distraction, loneliness and other mental health challenges among young people. So when is the right time to give your kid a smartphone, if at all? Mark SooHoo, a parent involved with the organization Wait Until 8th, shares why he and his
Why We're So Hooked on Scrolling
In an age of personalized algorithms and constant notifications, it can be hard to resist the pull of our devices. Why is it so hard to stop mindlessly scrolling? Cultural anthropologist Natasha Schüll shares some of her research on why we’re so hooked to our phones – and some thoughts on how to pull away from the infinite scroll.
What questions do you have about the technology in your life? Em
How Do You Fact-Check Social Media?
Meta CEO Mark Zuckerberg says the company is ending its partnership with third-party fact-checkers in the US because the program caused too much censorship on the company’s platforms. The announcement raised a big question: How much were third-party fact-checkers really responsible for what content stays or goes on Meta’s platforms? Carlos Hernández-Echevarría, head of public policy at fact checki
AI Voice Scams Are on the Rise. Here’s How You Stay Safe.
Gary Schildhorn sprang into action to help when he got a call in his son’s voice saying he’d landed in jail after getting into a car accident. That is, until he got a FaceTime call from his son, who was not actually in jail. Gary was the target of an AI voice cloning scam, one that nearly cost him $9,000. As AI technology advances, these scams are becoming more common and more effective. Digital f
If TikTok is Banned, What Happens to Creators and Fans?
TikTok is facing a looming ban in the United States. The company will make a final effort to argue its case before the Supreme Court on Friday; if it loses, the law forcing TikTok to spin off from its China-based parent company or be banned in the United States is set to go into effect on January 19. Will that mean the app disappears from users’ phones overnight? Eva Galperin, director of cybersec
What You Should Buy Before Trump’s Tariffs
Many people voted for President-elect Donald Trump with the hope that he’d lower the cost of groceries and other essentials. But Trump’s promised tariffs on imported goods could raise the cost of products ranging from computers to cars to refrigerators. So, is there anything you should consider buying now, before that happens? CNN Business economics writer Elisabeth Buchwald has the lowdown. Read
Should You Say Yes to a TSA Face Scan?
If you’ve been to the airport recently, you might have noticed something different while going through security: a TSA agent taking your photo. More than 200 US airports are now using facial recognition technology to identify passengers. Face scans can speed up the security process, but according to Dr. Joy Buolamwini, this technology comes with big picture risks. She explains what’s going on with
Remembering All Your Passwords is Hard. Let's Make It Easier
CNN Audio’s senior producer Haley has a confession: she uses the same password for everything. Research shows she’s not alone. Why is this a problem? And what’s the safest way to create and manage your passwords? Rachel Tobac, an ethical hacker and CEO of SocialProof Security, has some answers that won’t make your head spin.
The password managers Rachel mentions include: Bitwarden, 1Password, Das
Debunking Conspiracies This Holiday Season? Let AI Help.
Conspiracy theories can take many forms, from misgivings about the first moon landing to false claims that the 2020 election was stolen. These kinds of beliefs are nothing new, but social media has helped make many of them more mainstream. As anyone who’s tried to reason with a conspiracy theorist knows, it’s hard to debunk such deeply held beliefs – and arguing with a loved one about them can be
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It’s a familiar feeling if you spend enough time on the internet: you talk about something in the real world, and then you see that same thing advertised to you online. This uncanny experience has led many people to wonder: are our devices listening to us? And is that how online advertisers are able to serve such specific ads? David Choffnes, associate professor at Northeastern University, says it
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