Oral Surgery Admin's Time Out: Practice Management Success Tips
This podcast offers practice management success tips for oral and maxillofacial surgery administrators. Hosted by the Society of OMS Administrators, it features insights from experts and fellow admins to help listeners take a break from their busy schedules and improve their skills.
Episodes
7 Things a Cybersecurity Expert Wants Every OMS Administrator to Know
Cybersecurity expert Gary Salman discusses ransomware, AI in oral surgery, HIPAA risks, healthcare data protection, and why OMS administrators need visibility into cyber risk. Listen for practical advice every oral surgery leader can use today.
Rethinking Pain Control: The Story Behind the Comfort Control Clock
In this episode, pediatric dentist Dr. Jeffrey Berlin shares the origin story of the Comfort Control Clock, a simple analog tool that helps patients correctly alternate acetaminophen and ibuprofen after surgery. While serving on a multidisciplinary committee re-evaluating pain-management practices during the opioid crisis, Dr. Berlin recognized that alternating OTC medications was well supported b
The Administrator's Secret: Automating Busy Work to Humanize the Patient Journey
In this episode, we sit down with Daniel Boyce from Digimatiq Marketing to talk about future-proofing your oral surgery practice. The digital landscape is shifting fast, but the goal isn't to replace your team with robots—it's to use artificial intelligence to handle the mundane, repetitive tasks that drain your energy. Daniel explains how to bridge the gap between technical efficiency and authent
The People Part, Continued: Hard Conversations, Letting Go, and Leading with Clarity
This SOMSA podcast episode, part of our New Admin Series, features a candid conversation between host Lucy and HR consultant Adrienne Twigg of Bent Ericksen & Associates, focused on managing difficult employee conversations and termination procedures within oral surgery practices. They dive into how OMS practice administrators can approach performance issues, interpersonal conflict, and behavior
The People Part: Culture, Mentorship, and Making Great Hires
This SOMSA podcast episode, part of our New Admin Series, features a candid conversation between host Lucy and HR consultant Adrienne Twigg of Bent Ericksen & Associates, focused on managing difficult employee conversations and termination procedures within oral surgery practices. They dive into how OMS practice administrators can approach performance issues, interpersonal conflict, and behavior
The Future of OMS Marketing: Harnessing AI and Digital Strategy (podcast ep. 201)
In this episode of the Oral Surgery Admins Timeout podcast, hosts Jamie Leos (OMS Powerhouse Consulting) and Nathan Greenberg (Firm Media) explore how modern marketing and AI are transforming OMS practices. Guest Chris Suchánek (Firm Media) shares insights from years of working with oral surgery practices, highlighting challenges in shifting from referral-based growth to direct patient acquisition
Crafting a Welcoming Environment: Patient-Centered Oral Surgery
"Patient-centered care" is more than a buzzword; it's a fundamental shift in developing treatment plans and providing patient care, and it benefits patients as well as the practices. In this episode moderated by Josh DeVries from Intiveo, our panelists explore curating the experiences of oral surgery patients. You'll hear practice leaders discuss innovations that transform the patient experience
HR Series with CEDR HR Solutions: The Great Job Hop, Cultural Add, Interview Process
Join host Jill Dunnam and co-host Halisi Tambuzi (CEDR HR Solutions) as they cover The Great Resignation... or The Great Job Hop, cultural fit versus culture add, plus the whole interview process, including two types of interview questions and interview methods... have you conducted working interviews?? Uh-oh!
106 - Current Trends in Cyber Attacks with Black Talon Security
Join host Jill Dunnam and co-host Gary Salman (Black Talon) as they talk all things cybersecurity. They cover the latest trends in cybersecurity; how long hackers scan networks and steal data before encryption and ransoming for it; what they're doing with your patient data on the dark web, why a cybersecurity is best equipped to fully protect your practice; and practical, proactive steps you can t
105 - Patient Communication Success Tips with Intiveo
Join Melissa Hathcock (Fort Worth Oral Surgery) and Joshua DeVries (Intiveo) as they discuss the importance of effective and efficient patient communication in guiding patients through the complex procedures your OMS practice performs, what features an OMS practice administrator looks for in a reminder service, and how examining your patient communication process and help you save time and remain
104 Tips for Marketing to Referring Offices
On this episode, we hear from two OMS office marketing staff with very different roles. Livia Auten holds a more traditional marketing position in her practice, while Bob Pendry uses his experience and certifications to get chair-side with doctors. Listen as they discuss how their roles differ, share tips on mileage and visit tracking, and share their most successful marketing ventures and campaig
103-Referral Process Closed Claim Review with OMSNIC
Join OMSNIC's Stephen Pavkovic and SOMSA's Donna Germann as they discuss an OMSNIC closed claim that highlights the role of effective communication within the referral process, including the informed consent process and what to do when you have any questions about a referral's treatment. Visit the podcast page on SOMSA.org to view all OMSNIC resources and a transcript of this episode.
102-Educational Opportunities at the 2019 SOMSA Conference
Host Audra and Guest David Nye, SOMSA Conference Chair, briefly discuss SOMSA's founding as JAWS Society in 2005, but really explains our educational goals the 2019 Annual Conference in Savannah, GA. David and Audra chat about the record number of attendees, sponsors, and exhibitors. David explains the theme of LEARN | GUIDE | PERFORM, and Audra shares how the 2019 Presenting Sponsor CEDR HR Solut
101-Rebranding and How an OMS Practice is like a Bee Hive
This is a transcript of episode 101 of our podcast Oral Surgery Admin's Time Out Podcast: Practice Management Success Tips, which you can listen to below or find wherever you listen to podcasts. If you enjoy it, please leave a 5-star review. Host Audra and Guest Linden discuss how the Society of OMS Administrators rebranded from JAWS Society to Society of OMS Administrators and how the new logo,
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