C-Suite Intelligence
CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
Episodes
The Problem with Performance Reviews
Performance reviews often fall short because they’re treated as a single conversation rather than the outcome of a year-long management process. When expectations aren’t clearly defined, and feedback isn’t captured along the way, reviews can become vague, shaped by recency bias, or less useful than they should be.In this episode, host Bobby Williams is joined by Taylor Griffin and Courtney Hamilto
AI, Leadership, and the Future of Performance
AI may be transforming how work gets done, but the fundamentals of leadership haven’t changed. Sound judgment, clear direction, and trust remain the true differentiators.In this episode, host Robert Williams sits down with Stephen Miles, Founder & CEO of TMG, and Taylor Griffin, Managing Partner, to explore how AI is reshaping work, leadership, and employee value. As intelligence shifts from a
Turning Tension into Trust: Leading Under Pressure
High-pressure environments have a way of bringing real team dynamics to the surface. When deadlines loom and priorities pile up, conflict can either pull a team apart or strengthen trust, alignment, and performance.In this episode, host Robert Williams is joined by TMG’s Liz Kelly and John Nasr to discuss what leaders can do when the pressure is on and the team starts feeling the strain. Liz and J
Making the Most of Your Coaching Relationship
Coaching has become part of the leadership operating model at the top of organizations. What used to be perceived as a corrective measure is recognized as an investment in leadership -- a disciplined way to strengthen individual decision-making, accountability, performance, and support overall leadership effectiveness.In this episode, host Robert Williams is joined by TMG Managing Directors Liz Ke
New Member = New Team
When a new team member joins, leaders often focus on getting the individual up to speed while overlooking the broader impact on the rest of the team. Over time, this can create misalignment and friction within team dynamics, even when performance might appear strong on the surface.In this episode, TMG’s Robert Williams is joined by Courtney Hamilton and John Nasr to look at what happens to the tea
Beyond Labels: Leading a Multigenerational Workforce
With four generations now working side by side, leaders are being challenged to rethink how they communicate, motivate, and build trust across different work styles and expectations.In this episode, host Bobby Williams speaks with Taylor Griffin and Courtney Hamilton about managing multiple generations in today’s workplace. They explore why flexibility is more important than generational labels, h
Protecting Time at the Top
Senior leaders are often pulled in countless directions, responding to stakeholders, managing fast-moving priorities, and trying to stay focused amid constant fragmentation. Over time, this can dilute impact, pulling even the most capable leaders away from high-value work.In this episode, TMG’s Robert Williams, Taylor Griffin, and John Nasr explore what it means to prioritize at the executive leve
The Board’s New Mandate: Enterprise-Wide Talent
Boards are taking a more active role in overseeing talent, expanding their focus from CEO succession into examining leadership strength across the enterprise.In this episode, TMG’s John Nasr and Eric Shor examine how directors are partnering more closely with CHROs, connecting people decisions to business strategy, and evolving compensation committees into true “People Committees.” They share how
Leading with an Enterprise Lens
As leaders rise, they must shift their focus from leading a team to shaping the business. Success at the top depends on how well they see across the enterprise, not just how well they manage their own business or function.In this episode, John Nasr and Stephanie Loquvam break down what it means to operate with an enterprise lens. Through the idea of “T leadership,” they explore how leaders balance
Using Influence to Drive Outcomes
Have you ever left a meeting thinking everyone was on board, only to realize weeks later that nothing is actually moving forward? In this episode, TMG’s John Nasr and William “Billy” Stern unpack what it really takes to build influence. Real influence isn’t about making a strong argument in the room. It comes from understanding the people around you, earning their trust, and creating the condition
Raising the Bar: Leading with a Growth Mindset
At the CEO level, a growth mindset shows up in how leaders think, act, and respond under pressure. It also shapes how they learn, solve hard problems, and set the tone for resilience and accountability. In this episode, Stephen Miles and Taylor Griffin talk about how growth-minded CEOs stay curious, take on challenges early, and lead their teams through uncertainty with clarity and composure. They
Five Trends Reshaping Executive Leadership
The role of the senior leader is changing at an unprecedented rate. From tech disruption to talent strategy, five major trends are redefining what it takes to guide organizations forward. In this episode, Stephen Miles and Taylor Griffin examine how technology is transforming every business model, why organizations are moving faster and flattening, what it means for leaders to continually raise th
Promotable vs. Ready
High performers often reach a point in their careers where forward momentum slows down. Promotions that once followed a steady rhythm now come with higher stakes, less predictability, and more scrutiny. In this episode, TMG’s Taylor Griffin and Maizie Nelson explore what really changes as leaders rise, and why strong performance alone isn’t always enough to signal readiness for the next step. They
Culture Is What Leaders Let Happen
Company culture is shaped by what leaders do, not just what they say. In this episode, TMG’s Robert Williams sits down with Taylor Griffin and Liz Kelly to talk about how culture takes root through behavior. They explore how leadership choices—what gets rewarded, what gets overlooked, and how decisions are made—send powerful cultural signals. The conversation looks at how consistency shapes cultur
Feedback at the Top: Why Great Leaders Keep Listening
Coachability is one of the clearest differentiators between leaders who continue to rise and those who hit a ceiling. In this episode, TMG Senior Managing Directors Courtney Hamilton and John Nasr unpack why this quality is more critical than ever for top executives.They explore the difficulty of staying truly open to feedback in the high-pressure, high-stakes world of senior leadership. Drawing o
Is Your Leadership Model Built to Scale?
As companies scale, the way decisions get made can either accelerate progress or create hidden drag. Early-stage models that depend on a few senior leaders making most calls eventually slow things down. In this episode, TMG’s Taylor Griffin and Courtney Hamilton explore how organizations can build decision-making systems designed for growth.They discuss why the common "hub and spoke" model creates
Battery Life: Managing Energy
In this episode, TMG’s Liz Kelly and John Nasr explore a leadership skill that rarely gets the attention it deserves: managing energy. They look at how a leader’s energy shows up across internal meetings, client engagements, and executive forums and how it shapes the way others experience their leadership.Drawing on their coaching work with senior executives, Liz and John discuss how staying consi
Built on Trust: How Leaders Drive Performance
In this episode, Courtney Hamilton and John Nasr explore how trust shows up on high-performing teams and why it’s a critical part of effective leadership. They break down the core components of trust, including credibility, reliability, and interpersonal connection, and explore how consistent leadership behavior directly impacts team alignment and results. Courtney and John also share actionable t
Making Room to Lead
In this episode, John Nasr and Liz Kelly explore the traits that distinguish top-performing leaders—and how those traits help build team capacity. They cover why a strong management operating system drives consistency, how effective delegation allows leaders to focus on strategic priorities, and what it takes to run purposeful and efficient meetings. John and Liz also discuss how to balance your t
Coaching Doesn’t Stop at the C-Suite
In this episode, Stephen sits down with Robert Williams, Senior Consultant at TMG, to unpack how continuous development sharpens leadership at the highest levels. They explore the role of executive coaching in helping CEOs adapt to new challenges, refine their approach, and stay ahead of the curve. From embracing feedback to cultivating a growth mindset, this conversation offers a clear look at wh
High Agency Leadership: How Productive Friction Powers Great Teams
In this episode, Stephen sits down with John Nasr, Senior Managing Director at TMG, to explore how high agency leadership can shape organizational success. They discuss the importance of micro-leadership—being deeply involved in the details, setting clear context, and maintaining accountability. John and Stephen also cover how leaders can assess their own agency, adapt to organizational needs, and
The Agent Problem: Who’s Advocating for You?
In this episode, Taylor Griffin, COO of TMG, and Senior Managing Director Courtney Hamilton break down the “agent problem”—the often-overlooked challenge leaders face when key career decisions are made behind closed doors. Many assume their work speaks for itself, but in reality, it’s the conversations happening when they’re not in the room that shape their trajectory. Taylor and Courtney share pr
Leading at Scale: How to Build a Management Operating System
In this episode, Stephen Miles, CEO of TMG, and John Nasr, Senior Managing Director, discuss how leaders can scale their impact by developing a structured management operating system. Many leaders advance by relying on intellect and adaptability, but as responsibilities grow, those skills alone aren’t enough. The key to navigating this shift is implementing a system that enables leaders to scale e
Lessons in Leadership & Growth
In this episode, Taylor sits down with Laura Cococcia, Managing Director at Council Advisors, for a conversation on leadership, career growth, and the skills that set top executives apart. Drawing from her experience across nonprofits, tech giants, and corporate enterprises, Laura shares insights on leading through uncertainty, building strong teams, and the role of mentorship and feedback in shap
Send the Right Signals
Today, we’re exploring a leadership skill that’s often overlooked: signaling your leadership style. Stephen is joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss how intentional signaling builds trust, fosters collaboration, and drives team success. They’ll explore how choices like structuring team check-ins and communicating your preferences can create clarity and improve pe
Navigating the Boardroom: Building Relationships That Drive Results, Part 2
In today’s episode, Stephen is joined by John Nasr, Senior Managing Director at TMG, for the second part of our two-part series on building effective relationships with Boards. Together, they explore how trust and alignment between leadership teams and the Board can improve decision-making, clarify strategy, and support long-term success.Join us as we discuss:Practical strategies for handling toug
Navigating the Boardroom: Building Relationships That Drive Results, Part 1
In today’s episode, Stephen is joined by John Nasr, Senior Managing Director at TMG, for the first part of a two-part series on building effective relationships with Boards. Together, they explore how trust and alignment between leadership teams and the Board can improve decision-making, clarify strategy, and support long-term success.Join us as we discuss:Practical strategies for handling tough q
Embracing Idea Conflict: Creating Space for Healthy Debate
In today’s episode, TMG CEO Stephen Miles and Managing Director Stephanie McCoy Loquvam discuss the importance of fostering idea conflict without devolving into social conflict. They explore going “hard on the idea, soft on the person” to drive effective decision-making and encourage diverse perspectives. Tune in for insights on what causes social conflict, why it undermines team dynamics, and how
A Leader's Guide to Crisis Prevention
In this episode, Stephen is joined by Taylor Griffin, COO of TMG, to explore how spotting early signs of potential threats can transform the way senior leaders navigate their organizations. Together, they’ll discuss how the ability to identify subtle warning signs—before a full-blown crisis emerges—empowers leaders to make smarter, proactive decisions. They’ll also share a practical toolkit for de
Founder Mode for the Rest of Us
What exactly is founder mode? Is it just another form of micromanagement, or is it a practical approach to leadership in today’s fast-paced business environment?In this episode, Stephen and Taylor dive into the debate sparked by figures like Paul Graham and Brian Chesky, proposing a middle ground between founder and manager mode—micro-leadership. By striking the right balance between employee empo
Judo vs. MMA: Choosing Talent for Critical Roles
Choosing the right talent for a role is always important, but it's even more crucial when that role is essential to meeting your company's strategic priorities. A leader in a critical position who can't foster deep team alignment and synchronized prioritization can have a cascading negative effect. In this episode, TMG CEO Stephen Miles and COO Taylor Griffin discuss how to determine a role's crit
From Automatic to Manual: How to Lead With Intention
In today's episode, we're joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss one of our favorite coaching concepts: shifting to a manual operating mode. As leaders succeed in their careers, they often start defaulting to autopilot. However, there are situations where making the conscious decision to "go to manual"–a process that involves consciously hijacking your automatic r
Developing Next-Gen CEO Talent: Practical Tips for Emerging Leaders
Join TMG’s CEO Stephen Miles and COO Taylor Griffin as they unpack the secrets to developing the next generation of general management talent. From doing a staff job to taking something good and making it better, they walk through key experiential moves that can help you take your career to the next level. Whether you're focused on your own development or tasked with developing people, this episod
Turning Stress Into Success: How to Manage Through Turbulent Times
Today, our host Stephen Miles, CEO of TMG, is joined by Senior Managing Director John Nasr for an insightful discussion on how executives can effectively lead during turbulent times. In today’s high-velocity, high-stakes environment, understanding the intricacies of leadership under stress has never been more important. From practical tips on turning outward and leveraging your team to the nuances
The Art of Followership: How to Reduce Friction and Drive Results
While the world is saturated with content on leadership, most of us spend the majority of our careers as followers. Today's guest, TMG SMD John Nasr, joins us to explain effective followership and why it's essential for career advancement.In this episode, we discuss practical strategies for creating a low-friction relationship with your leader and how to manage interpersonal dynamics between diffe
Power in the Details: Using Micro-Leadership to Drive High-Performing Teams
Micromanagement gets a bad rap, but could more involvement in the details be the key to successful leadership?This week, Stephen Miles and Taylor Griffin dive deep into the difference between detail-oriented micro leadership and overbearing micromanagement. Listen in as we uncover how a hands-on approach empowers leaders, enhances team alignment, and boosts organizational velocity.Learn more about
Pt. 2 Strategies for Success: A Guide to Leadership in a Complex World
In part two of our discussion on the challenges facing CEOs in 2024, Stephen and Taylor dive deeper into the mechanics of the return to office, the ins and outs of virtual collaboration, what to expect from the regulatory environment in an election year, and the importance of embracing generative AI.Join us as we discuss:How CEOs can help teams balance the need for in-person socialization and coll
Pt. 1 Strategies for Success: A Guide to Leadership in a Complex World
”What you actually hear from CEOs is that they're more in Crisis Leadership planning mode than ever before.”From the issues surrounding return-to-office policies and decreased headcounts to broader geopolitical challenges, Taylor Griffin, Chief Operating Officer at The Miles Group, joins us to talk about how CEOs can navigate the ambiguity of 2024.Join us as we discuss:Leadership strategies for CE
14. High-Performance Coaching – A Conversation with Harley Finkelstein of Shopify
Special guest Harley Finkelstein, President of Shopify, joins TMG CEO Stephen Miles to discuss their successful coaching relationship and what an ideal high-performance coaching experience can achieve. For executives and founders who may have never considered executive coaching or are unsure of what a coaching relationship looks like day-to-day, Stephen and Harley illustrate what the very best exe
13. Re-Engaging Burned Out Employees
Employees and teams are experiencing burnout across all levels of the organization. Burnout challenges not only workforce engagement, but quality, productivity, and problem-solving abilities. Courtney Hamilton and Christina Woodard discuss the causes of burnout and the strategies to combat it in order to reconnect teams to their company, culture, and meaningful work.
12. Weak Signal Detection
Every time there’s a threat against a company, there is almost always a weak signal or a whiff of smoke that can serve as an early warning of the risk to the organization. If that threat is dismissed or ignored, the whiff of smoke can turn into a forest fire. Then the organization faces a much bigger problem, with fewer options to solve it. CEO Stephen Miles and Managing Director John Nasr discuss
11. Building Trust on Your Team and Inside Your Company
Without trust, there is no shared or mutual accountability, and teams do not have strong enough foundations to accomplish their goals. Yet, many people cannot articulate what they and their teams actually need to do in order to form that trust. Stephen Miles and Maizie Nelson share the 8 ways to build trust on your team and inside your company.
10. Onboarding Into a Senior Role
Derailment rates for executives in transition, particularly in senior level roles, tend to be higher because they don’t always have the proper understanding of the degree of difficulty related to a given transition. Courtney Hamilton and Christina Woodard discuss how to develop an effective onboarding plan for the first year, allowing proper time to connect with stakeholders, build alignment on th
09. Coachability: Getting Serious About Your Own Development
Regardless of raw potential and natural talent, every person who is serious about their leadership development and growth demonstrates coachability. Taylor Griffin and Samantha Smith explore the concept of coachability – openness to feedback and new ways of doing things, and following through with those changes as part of an iterative, ongoing process.
08. The Dark Side of Company Culture: Stasis and Conformity
Culture is most often shaped and fortified on the margin, when leaders must make hard choices. Depending on what they can tolerate, their decisions will either result in a high-performing company culture or one that leads to high levels of conformity and stasis. TMG CEO Stephen Miles and Managing Director John Nasr discuss the criticality of a company’s culture to its longevity and long-term succe
07. Every Job is a People Leader Job
HR has changed dramatically over the last few years, growing well beyond recruiting and development. Jeff Vijungco – the former Chief People Officer at Rubrik and VP of Global Talent at Adobe, and now Partner at One North Talent – joins The Miles Group COO Taylor Griffin and Managing Director Samantha Smith to discuss the changing landscape of the industry and the needs of today’s Chief People Off
06. High-Performing Leadership Teams: Raising the Bar and Lowering the Cost of Coordination
Frustration among leaders is mounting when it comes to the overall effectiveness and collective performance of their leadership teams. Amplified by the shift to the virtual world, the transition has lowered shared context while increasing the default to individual executives executing in their own lanes. As a result, companies and leadership teams became more vertical and less horizontal, decreasi
05. Performance and Purpose – An Interview with Tom Williams of Parker Hannifin
Special guest Tom Williams discusses key issues CEOs are facing today – and will face tomorrow. Executive chairman and former CEO of Parker Hannifin, the multi-billion-dollar, Fortune 250 global leader in motion and control technologies, Tom joins TMG CEO Stephen Miles to discuss leadership challenges such as driving productivity during high inflation, performance optimization, and utilizing AI.
04. Ask for Advice, Not Feedback
Employees crave feedback on how to improve their performance, but according to workplace surveys, most say they don’t get it. Taylor Griffin and Samantha Smith suggest asking for advice, not feedback. Advice changes the content from backward-looking and often negative to something that is forward-looking and framed in a more constructive, developmental manner.
03. The Preparedness Playbook for Leadership in Difficult Times – Part 2
The world is less predictable – for many leaders and people inside companies, it’s hard and stressful. TMG CEO Stephen Miles and featured guest, Oracle EVP Rob Tarkoff, continue their discussion about how best to lead in stress events; the importance of “high context” leaders; building organizational capacity; and using resilience as a learning opportunity.
02. The Preparedness Playbook for Leadership in Difficult Times – Part 1
TMG CEO Stephen Miles invites a special guest, Oracle EVP Rob Tarkoff, to explore the preparedness playbook for leaders in difficult times. In this first of a 2-part series, they share their thoughts on performance leadership, rethinking basic assumptions, the necessity of triangulation, the importance of high content friction and low behavioral friction, and more.
01. The Case for Change: Building Operating Models and Cultures That Are Flexible and Adaptable
CEOs and executives are facing a tsunami of real-time change – at a pace and velocity never seen before. Stephen Miles and Taylor Griffin discuss the leadership tools needed in today’s environment to create flexible and adaptable companies and cultures, so that change is something leaders can take on successfully and with confidence.
C-Suite Intelligence Returns for Season 3
The go-to podcast for high performers and aspiring leaders is back for a third season. Hear CEO Stephen Miles, COO Taylor Griffin, and top executive coaches at The Miles Group and their special guests discuss how to thrive through impending recession and systemic inflation, how to build operating models that are flexible and adaptable, why ultimate high-performing leadership teams reduce friction,
19. Low Friction Leadership
One of the most important elements of being a high performance, high growth executive is identifying ways to reduce behavioral friction. These “low friction” leaders line up to stakeholders’ preferences and styles. Stephen Miles and Taylor Griffin discuss common examples of behaviorial friction, and explain how low friction leadership can lead to exponential growth and create leadership opportunit
18. It’s What You Learn After You Know It All: How Founders and High-Growth Executives Can Scale Their Own Leadership and Stay Ahead of Thei
Most founders and executives are so deeply immersed in their business model and products that they forget about themselves – their own personal growth as a leader. Everybody talks about business growth or the exponential growth of an organization, but personal growth is just as important, say Stephen Miles and Taylor Griffin. The research is clear that when a founder can effectively scale with the
17. The New Leadership Toolkit: From Potential to Performance
Even though they can be inspirational, motivational, and passionate, many Silicon Valley leaders lack the right performance-driven toolkit to achieve success in every economic environment. Rob Tarkoff, EVP of Oracle, joins Stephen Miles and Taylor Griffin to describe the kind of “ambidextrous” nature VCs look for in executives – the combination of a potential-driven mindset with the performance-dr
16. Executing for Outcomes: What It Takes To Win
Operating in highly complex and dynamic environments, the best CEOs maintain alignment with their teams by communicating frequently, collaborating effectively, and prioritizing routinely. Good process delivers good outcomes, say Stephen Miles and Taylor Griffin, and if you take the time to thoughtfully recalibrate and refocus teams with constant context, you can create a culture and environment wh
15. Executing for Outcomes: Pivoting from Potential to Performance
As layoffs hit the tech sector, Stephen Miles and Taylor Griffin discuss how companies need to pivot from potential to performance. We’ve seen valuations come down at a catastrophic level that nobody could have ever imagined, say Miles and Griffin. They explain how the sudden change redefines expectations for leaders, who may need to refocus their teams on their core business – that “original wick
14. Executing for Outcomes: A New Operating Environment
Unlocking performance inside an organization requires delivering real outcomes, not just a proliferation of activities, say Stephen Miles and Taylor Griffin. This can prove difficult in our new multivariate and asynchronous operating environment. Miles and Griffin discuss how “executing for outcomes” can help refocus and reorient teams in turbulent, highly complex times.
13. Critical Measures of Leadership Awareness: MeQ, EmQ, and SocQ
There are three levels of leadership awareness that are critical for any leader, or aspiring leader: self-awareness (MeQ), one-to-one leadership (EmQ), and one-to-many leadership (SocQ), which includes the broader social context and environment. Taylor Griffin and Courtney Hamilton discuss why today’s “social economy” compels leaders to develop a more nuanced awareness toward various stakeholders
12. The Paradox of High-Potential Employees
High-potential employees are easy to spot – they’re usually quick on the uptake, light on their feet, and have a high capacity for growth. Leaders are attracted to hiring people who they believe will grow into roles, however, they don’t always invest the proper training to get them there. Taylor Griffin and Courtney Hamilton discuss how leaders can ultimately build out a mosaic of talent across th
11. The Real Meaning of Executive Presence: Followership
Conversations around developing an effective executive presence tend to focus heavily on “leadership” but not enough on “followership.” Most executives are followers long before they are leaders. For Stephen Miles and Taylor Griffin, good followership requires understanding your own style and making sure it complements both your boss's and your teammates' styles. And that is critical to becoming a
10. The Real Meaning of Executive Presence: Introverts and Extroverts; Thinkers and Blinkers
Introvert or Extrovert; Thinker or Blinker – one is not better than the other when it comes to elevating your executive presence. Rather, it’s about mastering your personal leadership style to show up as the best version of yourself. Stephen Miles and Taylor Griffin explore the differences between these various styles and discuss how high-performing executives can add range to their style so they
09. The Real Meaning of Executive Presence: Beyond the Sartorial
Many executives who have been working from home during Covid may need a wardrobe and executive appearance refresh. Yet the challenge for most leaders who receive feedback around their executive presence is that their sartorial style is fine. Stephen Miles and Taylor Griffin discuss how real executive presence extends far beyond dress, to the substance of executives’ contributions and their ability
08. Being Best at the People Business
No matter where you work or whatever industry you are in, being best at the “people business” can help you succeed. When talent management is as critical to your company’s long-term goals as it is to your short-term bottom line, you need a team you can rely on, and one that can rely on you, too. Stephen Miles and Taylor Griffin explain steps leaders can take to set their people up for success.
07. The Leader of the Future – And You Thought Covid-19 Was Hard
The job of high-performing leaders isn’t what it used to be. On top of running the company amidst a complex business environment of overlapping crises, CEOs and other C-Suite leaders bear the weight of increasing responsibility, at times defending their companies’ very license to operate. Stephen Miles and Taylor Griffin explain how a new kind of ‘Leader of the Future’ is emerging as we begin to r
06. The Great Transition
What does it mean to successfully reframe “The Great Resignation” into “The Great Transition?" Top executive coaches Stephen Miles and Courtney Hamilton discuss how companies are successfully onboarding new employees; what it's like to welcome someone remotely; and, what the best and worst practices are in this environment for leaders, employees, and those taking on senior roles in new companies.
05. The Office as a Private Club
As business leaders continue to reimagine the way we work, offices everywhere are getting revamped to support new organizational priorities. For Stephen Miles and Christina Woodard, office density and intentionality top the list. We need to be purposeful about what we’re doing, says Miles, and why we’re asking teams to convene. Working together, colleagues can peel away from virtual meeting rooms
04. Getting Your Mojo Back
“This is what happens when you put everybody in solitary confinement for an extended period of time,” says Stephen Miles, Founder and CEO of The Miles Group. “Covid quarantines have led to all kinds of strains on individuals’ energy,” adds Taylor Griffin, COO of The Miles Group. "We have a lot of senior executives coming to us and asking how they deal with this for themselves, as well as for their
03. Office Next – How We Can Make Offices Work Better
The pandemic lockdown called for CEOs everywhere to transform their businesses to remote operation. Two years in, millions of white-collar workers are returning to the office – an exercise that is playing out in multiple phases and to varying degrees of success. As Stephen Miles and Taylor Griffin explain, since 2020, remote work has gotten very transactional and people are less engaged. With attr
02. Struggling to Lead in Hyperinflation
Inflation continues to climb at its fastest pace in decades, but most CEOs and board directors today have never dealt with hyperinflation – that’s when inflation “turns from transitory to intrinsic, affecting every facet of business in the world today.” Stephen Miles and Taylor Griffin discuss how executives can begin to lead – and win – in this new dynamic environment.
01. Resilience Redefined
Faced with new challenges every day, the world we live in is full of setbacks. Stephen Miles and Taylor Griffin discuss how unfamiliar setbacks can test even the strongest leaders, and why leaders should practice embracing these learning moments.
C-Suite Intelligence returns for season 2
The go-to podcast for high performers and aspiring leaders is back for a second season. Hear top executive coaches at The Miles Group discuss how successful leaders amp up their game, even as business conditions grow more complex every day.
18. Leading During the Coronavirus Crisis
The coronavirus pandemic is challenging leaders at unprecedented levels. Executives are facing the complexity of severe business impact and employee health concerns while they and many employees work from home. But many leaders haven’t led during a crisis, says Stephen Miles; they react poorly, amplify stress, and ignore critical information and advice. Miles provides tools for leading powerfully
17. 10 Critical Keys to Business Survival
The incredible challenges companies are facing today are creating shocks to the system that every CEO needs to prepare for, says Stephen Miles. From the stunning impact of the coronavirus to the increasingly rigorous ESG expectations placed on every company to the exceptional level of performance demanded of leaders 24/7/365, the best CEOs are shifting the way they and their teams approach these d
16. Dealing with Sudden Change
During times of sudden change, how leaders respond is critical to driving the best outcome. Leaders who are less effective make decisions too quickly or not at all. The best leaders are like the best athletes: they slow the game down around them and make it easier for other people to participate. Stephen Miles and Taylor Griffin explain how great leaders communicate with and leverage their teams,
15. Managing Underperformance
Nearly all leaders wait far too long to deal with underperformers. “I wish I had handled the problem sooner” is what Taylor Griffin says she hears from every person she coaches. Leaders are evaluated on how well they select and develop talent by whoever is the lowest performer on their team, so managing underperformance is critical. Griffin explains how to recognize signs of habitual low performer
14. What Does a General Counsel Do?
The General Counsel acts as air traffic control for all legal issues across a company, says Billy Stern – from HR, compliance, and IP to a host of business risks. But while a lawyer is typically a “no” person, the best GCs have a “yes” mentality, working with the CEO to think expansively as a true business partner. Stern explains the complex job of GCs as they serve this and other roles including
13. The Agent Problem: Becoming a Better Advocate for Your Best People
The most critical decisions around an employee’s future at a company usually happen when they aren’t in the room. But most organizations have an “agent problem,” says Stephen Miles: its leaders aren’t effective agents or advocates for valuable employees, and talent discussions can get dominated by fast talkers or bullies who push forward “their” people who are less qualified. Miles explains steps
12. Dealing with Difference: Adapting to a Diverse Global Workforce
Working with colleagues and clients who come from many cultures, countries, and backgrounds is a hallmark of global business today. But how effective are you when working with people who are not like you? To succeed in an economy that is increasingly diverse, says Taylor Griffin, individuals must adapt to culture and gender differences as well as to a broad range of personality and communication s
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