The Center for Medical Simulation
A nurse preceptor watches a trainee commit a serious error despite extensive training, and struggles with frustration. An ICU attending is not called when a patient deteriorates, leading to anger. The podcast explores how to reset to a place of care, curiosity, and compassion in these moments. Host Jenny Rudolph, a social scientist, examines hidden structures that shape behavior, culture, and learning in healthcare. Listeners learn to approach their reactions with psychological safety and connect with curiosity and compassion.
Episodes
Dr. Lia Cruz | CMS Fellowship Stories
For another highlight of our CMS Fellowship stories, we talked with Dr. Lia Cruz (DO, Pediatric Emergency Medicine).
Dr. Cruz has sinced joined the Center for Medical Simulation as our Associate Director for the CMS-ALPS consulting team!
Learn more about the CMS Fellowship program: https://harvardmedsim.org/simulation-fellowship-and-international-scholars-program/
Caring for Caretakers | Curious Now with Jenny Rudolph
How do we take care of ourselves in a way that allows us to bring the right leadership moves to the needs of the moment? : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Whether it’s an identity snarl or an identity tsunami, we have to be able to lift the grip of our anger and bitterness off of our internal steering wheel and get back to a place where our act
Why Visionary Leadership Isn’t Authoritarian | Curious Now with Jenny Rudolph
Instead of threats about the consequences of not staffing their clinics adequately during the holidays, a healthcare leader was persuaded to present the staffing goal as a challenge and ask for solutions from the team for how to get there: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Many of us think of leadership as a trait that you are born with, but rese
Compassion Versus Empathy | Curious Now with Jenny Rudolph
Breaking eight ribs and puncturing a lung after hitting a tree in a downhill biking accident, Jenny got the coffin’s eye view of someone being completely flooded at the scene of an emergency: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Using Name-Claim-Aim as a crisis management strategy in the moment allowed the team to down-regulate their reactions and e
Thinking Makes It So | Curious Now with Jenny Rudolph
Varying the narration that accompanies a situation can change the physiological way that learners experience it: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
How do we reset ourselves when people come at us with intense emotions? One of Jenny’s useful reframes for herself was: when someone argues with me, that’s a good thing. When someone cares enough about
Distanced Self-Talk | Curious Now with Jenny Rudolph
As we learn to manage, we have to acknowledge that defensive survival circuits are automatic, and produce immediate behavioral and physiological changes: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
When we react, we know from the research that our management is not to prevent reactions, but rather what we do AFTER we react. We have to reset ourselves and r
Knocked Off Your "A" Game | Curious Now 51
Little and big glitches both can knock you out of inhabiting your best self when you least expect it. Stress about her daughter’s upcoming wedding burst out in an unexpected way in Jenny’s morning huddle: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
What makes us bring up the fists and start fighting, or as Jenny puts is, releases her inner magpie when her
10 Psych Safety Workouts | Curious Now with Jenny Rudolph
Interested in just the workouts? This week, we’ve assembled a package of 10 workouts to improve your team’s psych safety: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Hey friends! Jenny is off this week attending her daughter’s wedding, so we thought it was a great time to put together a special highlight reel of 10 focused workouts on psych safety. We hope
Am I Safe? | Curious Now 50
Self-awareness of our stress level is the foundation of our ability to self-regulate, which is what allows us to notice what’s going on with others more accurately: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
What makes us feel safe and social? People’s lower brain stems have evolved to underweight positive experiences in the face of stress. When we feel h
Tactical Mindfulness | Curious Now 49
Managing our own attention at critical moments is one of the key elements of self-leadership, allowing us to control our reactions and focus rather than being controlled by it: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Borrowing from Chris Voss’ idea of Tactical Empathy, Tactical Mindfulness is the idea that even if we don’t want to commit to a mindfulne
What Problems Do You Love? | Curious Now 48
How do we help our colleagues push through initial effort to focus into a realm where they feel like they have achieved flow and are doing their best work? : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
A clear why, and a sense of working on problems that engage us, that matter to us, and that light us up, is the fuel or the wellspring of feeling like our j
Can You Have Too Much Psych Safety? | Curious Now 47
“If I create too much psychological safety, won’t discussions just become endless? It sounds nice, but I have actual work to get done.” : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Psychological safety isn’t the opposite of discipline; it’s the partner of discipline. When we have to get things done, we have to get them done, but that doesn’t mean we can’t
Destigmatizing Failure | Curious Now 46
People are going to make mistakes. As the leader of a team, how do we help people move from the mindset of failure as a character flaw to seeing failure as a moment for growth?: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
How do we separate out the part of us that’s aware that mistakes are required from us for growth and the part that feels like we’ve done
Responding Productively When Feedback Hurts | Curious Now 45
What should a leader do when they’ve encouraged their team to speak up, they’ve created psych safety, and then their team gives them feedback they didn’t really want to hear: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Whether and how we respond when people share their perspective with us has a big impact on whether they will do it again later.
Pockets of
Teamwork Isn't Free | Curious Now 44
Teamwork isn’t free—our teammates are always making cost calculations about the benefits of weighing in versus the potential costs: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
One of the main reasons people will choose not to join in a workplace discussion is because they’ve sensed that the short term risk to themselves of speaking is greater than the long
Listener Reps: Asking Real Questions | Curious Now 43
Emira Yusufova, Lucas Farris, and Julie Hartman join us again to talk their experience at asking questions where they truly don’t know the answer: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Lucas, Julie and Esmira discuss how to balance being the expert in a debriefing for a case you’ve run many times versus allowing the participants to surprise you, how
Simulation to Readiness: Training That Actually Transfers | CMS Grand Rounds
“There should be no more simulation programs. There should be READINESS programs.” Jenny Rudolph and Chris Roussin team up to show how simulation programs can make themselves essential to their larger organizations: https://harvardmedsim.org/blog/simulation-to-readiness-training-that-actually-translates
This video podcast was originally presented as a keynote at SimGlobe 2026 in Bengaluru, India,
Mary Fey & Penni Watts: Getting Nursing Schools Ready for INACSL Endorsement | Dare to Be Ready #6
n this special episode led by Mary Fey, Dr. Penni Watts, President of INACSL, joins us to discuss what we learned helping two nursing schools achieve INACSL endorsement, and how other nursing programs can get there!
Listen: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Watch: https://www.youtube.com/medicalsimulation
What does high-quality simulation look
Jenny Rudolph Meets the SSH Mindfulness SIG | Curious Now 42
Esmira Yusufova, RN, Lucas Ferris, RN, and Julie Hartman from the Society for Simulation in Healthcare’s Mindfulness Special Interest Group join us to reflect on their recent tries at the workout of the week: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
The Mindfulness Group chose to work on Curious Now #9, “What Are You Listening For?” about different list
How to Invite People In | Curious Now 41
“Walk me through what your work looks like,” is one of the most powerful questions a leader can ask: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
By understanding how each worker accomplishes the tasks that they’ve been assigned, we can often spot weaknesses in the system that would not be evident from an assessment of each role in the team on its own.
Wor
Making Work More Tolerable | Curious Now 40
What does it mean when psych safety literature asks us to emphasize the purpose of the work as a leader? When we have psych safety, it can make the risks involved in making things better feel worth the effort: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
There are so many ordinary, even menial things we do every day, where if we can ferret out how they conn
CMS Fellowship Stories: Dr. Hannah Lawn, New Zealand
When Dr. Hannah Lawn returned home after completing a fellowship at Center for Medical Simulation, colleagues asked a simple question: How did the experience change you?
“It’s changed my career,” she said. “I honestly feel like a different doctor since returning from my fellowship.”
https://harvardmedsim.org/simulation-fellowship-and-international-scholars-program/
Psych Safety for Leaders | Curious Now 39
Moving our series on psych safety to the team level: how do we set expectations regarding things like reporting mistakes, managing uncertainty, or how we’re going to depend on one another? https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
As a leader, we’re in charge of setting standards for issues like, whose voice gets heard in meetings? Who gets to decide whe
Psych Safety: Boundaries & the Cost of Growth | Curious Now 38
Psych Safety: Boundaries and the Cost of Growth | Curious Now 38
Why are we talking about boundaries in a series on psych safety? When we can’t hold consistent standards for ourselves and what we will tolerate, that unpredictability begins to undermine our team’s feelings of safety: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
As we start to change ourselv
Psych Safety: The Tradeoffs of Staying Silent | Curious Now 37
Where’s the line between requests and boundaries that we’re comfortable making, and ones that seem impossible to set? https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
How do we recognize the trade-offs we are called to make when we are considering setting a boundary about what we will and won’t do? The reason we think about this in the context of psychological
Psych Safety in Duos: Seeing & Being Seen | Curious Now 36
How do we offer the kind of connection our teammates need to strengthen psychological safety in our teams, especially in duos? https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
In the still-face experiment, not receiving the kind of mirroring or attention that infants expected led to rapid deregulation of emotion. We see similar types of emotional deregulation w
Developing an AI Tool that Gets Teams Ready | DTBR #5
A clinical situation involving a violent patient led Dr. Henrique Arantes and team at Hospital Universitário Sagrada Família in Araguari, Brazil to examine whether it would be possible to use AI to quickly design an effective readiness plan around de-escalating violent patients in conjunction with a new safety protocol in their hospital: https://www.harvardmedsim.org/blog/ an-easy-free-ai-tool-tha
The First Step of Psychological Self-Rescue (with Hans Florine) | Curious Now 35
When we make a mistake and get into psychologically unsafe territory, how do we recover quickly, especially when the consequences of freezing are so high?:
https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Hans Florine, a renowned name in the world of rock climbing, joins us to discuss a particularly difficult recovery from an error: having to descend El Capit
Are You Psychologically Safe? | Curious Now 34
Are You Psychologically Safe? | Curious Now 34
What are the nature of the moments where our feelings of safety in a role evaporate, and we suddenly find ourselves feeling very exposed?: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
There are moments when our perceptions of being able to do the task in front of us drain away, the floor drops out, and you ha
Psych Safety: HVAC for Learning | Curious Now 33
How do we create psychological safety for our learners, especially when their day to day work begins to feel increasingly challenging and risky?: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Whether the task is cognitive, emotional, or kinesthetic, having each other’s backs and supporting one another are going to be keys to helping people reach out for the
That's Not What I Meant | Curious Now 32
Today on Curious Now we’re looking at how to repair after what you said or did lands the wrong way: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Intent/impact mismatches are really common, and for good reason: We have access to our intentions--We do not have access to others’ intentions--So we fill in the gap, often with the most negative possible interpret
Just Tell Your Learners What to Do! (with Mary Fey) | Curious Now 31
Introducing “Coaching with Good Judgment”: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
In simulation, we’ve often defaulted to debriefing and asking curious questions to our learners to try to understand the frames behind their actions and struggles. This can be hard to balance with the truth many teachers of novices know, which is: sometimes learners just
Navigating Fight/Flight/Freeze in ER Conversations (with Hayden Richards) | Curious Now 30
Hayden Richards, an Australian emergency physician and founder of the Youtube channel CommsLab, joins us to compare notes on confronting what’s going on underneath our fight/flight/freeze responses as clinicians in high stakes conversations: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
This collaboration began with Hayden’s excellent explainer on Advocacy I
How Shared Standards Can Bring Down the Heat (with Gabe Reedy) | Curious Now 29
How Shared Standards Can Bring Down the Heat (with Gabe Reedy) | Curious Now 29
Gabriel Reedy, Editor-in-Chief of Advances in Simulation, joins us to talk about how shared standards can bring down the heat in workplace conflicts: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
How do we as teachers and clinicians provide the conditions for people to thrive? I
Debriefing Teacher Judgments (with the Canberra Meta Debrief Club) | Curious Now 28
Thank you so much to our Australian hosts including Nathan Oliver and the Canberra Region Debriefing Club, a community of skilled, thoughtful teachers who made this virtual visit a deep and helpful conversation: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
In this week’s episode, Jenny joins the Canberra Region Meta Debrief Club to talk about moments in our
The Edge of Jenny's Practice | Curious Now #27
Working from a challenge by Eve Purdy, this week Jenny is focusing on the edge of her expertise and the work she’s currently doing for herself, which is self-leadership using internal family systems.
What this does is cast on floodlights onto your reactions, allowing you to understand the parts of yourself that are in conflict and that are putting you into a reactive mode. So who is the part of J
Why Are You Hiding Your Judgment? | Curious Now #26
A very common dilemma—you can see something that you know can be done better, but you’re struggling with how to say that to the person doing it without damaging your relationship. Why does it keep happening that we hide our expert judgment about the situation?
Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/
Apple Podcasts: https:
Pushback and Interruption as Learning Cues (with Walter Eppich) | Curious Now 25
We’re joined by Walter Eppich to talk about how learning happens in conversations. Specifically, Walter discusses how he watched a surprisingly successful call by a junior doctor that brought a surgeon running from the OR down to the ED to see their patient. Doctors in the early stages of their career tend to ramble when giving reports—including every piece of information that they know in the hop
Agency is the Power to Act | CMS Book Club Live at #IMSH2026
Agency is the Power to Act | CMS Book Club Live at #IMSH2026
Roxane Gardner and Grace Ng react to Shawn Kanungo’s keynote talk on innovation at #IMSH2026. Watch here: https://youtu.be/tbUfYHhM3kE
Roxane and Grace both felt that the content of the talk was surprisingly supportive, especially for an ‘innovator’ who was speaking about the role of AI in the changing industry. Much in the way that we
Change Comes From Curiosity and Caring | Curious Now Live at #IMSH2026
Change Comes from Curiosity and Caring | Curious Now Live at #IMSH2026
Commenting on Kevin Brown’s “The Hero Effect” – How do we bring our presence to ordinary moments?
Jenny Rudolph, James Lipshaw, and Jenny Bourque discuss Kevin Brown’s story of a chef using an encounter with his son’s specific dietary restrictions as the launch point for a higher standard which makes Disney’s restaurants mor
Ready to Work Creatively Whether Our Organization Likes It Or Not | Dare to Be Ready Live at #IMSH2026
Ready to Work Creatively Whether Our Organization Likes It Or Not | Dare to Be Ready Live at #IMSH2026
Chris Roussin reacts to Tania Katan Keynote Lecture at #IMSH2026 on The Dare to Be Ready Podcast
“You need to be different from the status quo to make change.” What does it mean to be called to innovate and work creatively in an organization that is ready and asking for it, versus in an organiza
Grand Rounds: The Advocacy-Inquiry Rubric (AIR), a Standard to Build Debriefing and Feedback Skills
Welcome to the Center for Medical Simulation’s Grand Rounds presentation of the new publication in Advances in Simulation, “The Advocacy Inquiry Rubric (AIR), a Standard to Build Debriefing and Feedback Skills”.
Lead author Clément Buléon, an anesthesiologist based in Caen, France, joins CMS Senior Director of Innovation Jenny Rudolph and CMS Assistant Director of Instructional Design James Lips
Making the Standard Explicit | Curious Now #24
This week, Jenny and James discuss how organizations, not just individuals, can have hidden or implicit standards that are not spoken aloud. We look at how a tool like the new Advocacy Inquiry Rubric, or AIR, can help make excellent performance visible, learnable, and repeatable, and how explicit standards help us target what actually matters in performance and what we want to move toward as a sh
Happy Holidays, and See You at IMSH 2026!
We're taking this week off, but we'll have a new podcast on January 2nd, and the CMS media team will be in San Antonio from January 11-14 for IMSH 2026! We hope to see you there.
Debriefing Universal Clinical Struggles (with Bridget Van Gotten) | Curious Now #23
This week on Curious Now, we’re joined by an expert in the exploration phase of debriefing to help us better understand the “listen and explore” region of PAAIL. Bridget Van Gotten is a Learning and Design Strategist for the Zamierowski Institute for Experiential Learning at Kansas University Medical Center, and a 2015 alum of the CMS Healthcare Simulation Essentials: Design & Debriefing course.
Why Real Questions Feel Risky in Debriefing | Curious Now #22
Debriefings are often delayed and diminished by questions the asker already knows the answer to. “Wouldn’t it have been better to give epinephrine faster?” “Did it occur to you to have a family meeting?” And when asked why they don’t just share what they clearly think is the answer, the debriefer will often say something like, “It’s better for them to come to the answer themselves.” But we aren’t
DTBR#3: Ready for Pediatric ECMO + ECPR
Dr. Catherine Allan, Director of the Cardiac Care Unit and Inpatient Cardiology at the Cleveland Clinic joins us to talk about readiness for teams to perform pediatric ECMO, a high-risk, high-complexity therapy that staff might only see a third as often as they see patients on ventilators. ECMO can also be called for during CPR, which greatly increases the time pressure and complexity of the proce
Awkward Silences and How to Prevent Them | CMS Book Club #16
Just in time for the Thanksgiving Holiday— the CMS Book Club reviews “How to Avoid Awkward Silences” by Patrick King!
“You set the tone for how people react to this… when you act awkward and diffident, people feel awkward and diffident.”
Join us as eight learning conversation experts debate the value of silence, and how we can get the conversation back to flowing when we feel like we’ve lost to
Impact, Not Feelings | Curious Now #21
Why is it so hard for healthcare educators to share what they actually think in a debriefing or feedback situation? Jenny shares the story of a participant in an anesthesia clinical simulation who helped guide her to be more transparent: “I’m often talking to providers on the worst day of their career, after a medical error has occurred. If I’m going to ask them to be honest with me about what the
Making Leadership More Fair | Curious Now #20
When we lead a conversation where we only bring our conclusions and inferences to the table, rather than the concrete data that helped lead us there, we are influencing (sometimes unjustly) what is even discussable among our teams. By going back down to discussing the data that helped us shape those conclusions, we can make conversations and meetings more fair, more equal, and more productive.
Wo
What They Aren't Saying | Curious Now #19
Too often, meetings and announcements, especially around policy changes and new ways of working, are a list of topics that fail to address the fundamental questions that matters to team members—why are we talking about this? Whose decision was it? And is that decision final?
Leaders and team members need to understand how power is being wielded, especially when it comes down the line in seemingly
A Deep Dive into Psychologically Safe Conversations | Curious Now #18
This week, Jenny and James explore recent conversations that didn’t go as well as they could have, because of different types of failures in the words we chose to use or the things we chose to reveal. Building on the work of recent guest Amy Edmondson, we look at the way that people in fearless organizations can talk—using the conversations that you have to frame the work, emphasize shared purpose
DTBR#2: Ready to Declare a Case Has Gone Wrong
Christian Balmer, an anesthesiologist and critical care doctor from Switzerland, joins us to look at the readiness of surgical teams in his organization to recognize and deal with cases that have gone beyond the capacity of the peripheral center to handle.
Far from being a readiness plan around technical skills, the team discovers that it is the gray areas between intersecting teams and intersec
Debriefing Jenny's Performance | Curious Now #17
In this special episode, Jenny Rudolph and James Lipshaw, producer of Curious Now, debrief our performance so far with the podcast, what we had in our original vision that we haven’t achieved yet, and where we’d like to go next. How can we rachet up the interactivity of the podcast, how do we make the experience of trying to do this work right more relatable and less of a lecture, and how do we tu
Amy Edmondson: Creating Psychological Safety | Curious Now #16 Special Event
We have an incredibly special guest this week on Curious Now! Amy Edmondson, Professor at Harvard Business School, and author of numerous books including Right Kind of Wrong: The Science of Failing Well, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy and The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
Curious Now Listeners #15: "There's a little sigh of relief."
This week Laura Rock and Janice Palaganas return to crack the code of team culture, map the blueprint underneath what we’re thinking. In the final episode of this chapter, we ask our guests what they’ve discovered about themselves with a Frames, Actions, Results test.
Janice has a glitch with a student where their understandings didn’t match, and Laura shares how being honest about her own critic
Curious Now #15: Scaling Good Judgment to Your Team
This week on Curious Now we’re introducing a tool to help us bring the approach of understanding why people did what they did and helping them change the underlying analysis that got them into trouble, called the FAR or Frames, Actions, Results tool.
Where has your team gotten stuck or glitchy, and what were the underlying frames that got your team intro trouble or got the job done great?
Spoti
DTBR #1: Ready to Help "Safe" Patients with Diabetes in the ER
Dare to Be Ready with Dr. Chris Roussin, founder of CMS-ALPS, the Center for Medical Simulation’s team and organization readiness consulting service. In this podcast, available on Spotify, Apple Podcasts, and in video form on Youtube, Chris will meet with a series of guests with specific readiness challenges in their healthcare teams. Each week we will approach the challenge of how to get teams re
Curious Now Listeners #14: "The curiosity is not there and everyone can feel it."
Laura Rock, Janice Palaganas and Jenny explore where they are currently struggling in their practice of sharing their point of view clearly and then really inviting the other person’s perspective. How does this go when your identity is more provisional, and you feel like to have to establish yourself and insert your point of view to be ‘strong’?
Spotify: https://open.spotify.com/show/72gzzWGegiXd
Curious Now #14: Transforming Toxic Culture One Conversation at a Time
Today we’re talking about transforming toxic culture, whether on your floor, in your unit, or in your department. How do we change unit culture via point of care conversations? You can teach people all the speaking skills in the world, but if they don’t care about the other people in the room or don’t think there’s a possibility they aren’t perfectly right, it won’t take. This topic was featured i
Curious Now Listeners #13: "Culture is something we can change."
Janice Palaganas and Laura Rock rejoin us to talk about their experiences of moving from mental rehearsal to actually asking the group, “What am I missing?” We explore what are the things we do or struggle with in terms of point of care conversations?
Spotify: https://open.spotify.com/show/72gzzWGegiXd9i2G6UJ0kP
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulat
Curious Now #13: How We Talk Shapes the Way We Work
This week on Curious Now, bring home the heart of this summer's work on internal resets, thought bystanding, communication, and teamwork. Our workout of the week is a simple one: go from mental rehearsal to actual practice.
In previous weeks we asked ourselves, and this week ask the group:
• “Who sees this differently?”
• “What am I not noticing?”
Learn more and get coaching from Je
New Podcast Coming Soon! Get Ready for "Dare to Be Ready"
Coming soon on the CMS Podcast channel-- The "Dare to Be Ready" podcast with Chris Roussin! Join us and a series of rotating guests as we examine readiness challenges across a broad swath of healthcare settings, and work with experts to solve their team problems in real time.
Our first episodes include getting Boston Emergency Room teams ready to handle diabetic patients who are "safe" to be dis
Curious Now Listeners #12: "You have to do a scene assessment."
On this week’s Curious Now Listeners, Jenny, Laura Rock, and Janice Palaganas each share a recent time that they’ve struggled to be transparent with their own thinking as they rejoin us to discuss their experience with last week’s workout of sharing one vulnerable point of view in a conversation to try to work towards a collaborative inquiry rather than mystery and defensiveness.
Spotify: https:/
Curious Now #12: The Greatest Obstacle to Effective Learning Conversations
In decades of faculty and clinician training at the Center for Medical Simulation, we’ve identified one element of our approach to Good Judgment learning conversations that people have the most difficulty with. This obstacle can take what should be an insightful, curious inquiry and leave it with a defensive or confused learner. Similar effects happen in negotiations at point of care and feedback
Curious Now Listeners #11: "This respiratory therapist knows something I don't."
Janice Palaganas and Laura Rock join us for our first Listeners episode of this new chapter! This week we are discussing how the mental rehearsal of asking “What am I missing?” worked out for them in situations where they were very sure that they were right.
Emerging again is a theme where our listeners find that they experience the work of checking their emotions and getting curious very differ
Curious Now #11: You May Be Right, You May Be Crazy
Join us for our third chapter of Curious Now, as we talk about words and mindsets that can transform toxic culture!
Becoming skeptical of your own thoughts and beliefs, bystanding your own perception of events so that you can ask with curiosity: “What am I missing here?” We’re setting the stage for our third chapter of Curious Now, looking at how we can skillfully lead teams and scale up our goo
Curious Now Listeners #10: "I could have asked for the frame."
BJ So and Mel Barlow join us for the final time to discuss last week’s exercise of trying to come up with a frame to understand an action we saw that didn’t make sense in the moment. BJ shares the story of a near miss in a complex case, and how he tried to understand his junior doctor’s actions.
• Get coaching from Jenny Rudolph at www.harvardmedsim.org
• Spotify: https://open.spotify.com/show/7
Curious Now #10: Little Acts of Genius
Little Acts of Genius: In this week’s Curious Now, we’re introducing the idea of ‘Frames, Actions, Results’, an action science framework that CMS has used for many years to help advanced clinical and debriefing practitioners overcome the internal obstacles that are keeping them from being able to reach their goals. Here, we want to apply the framework to other people’s actions—what could the perso
Curious Now Listeners #9: "My Wife Finds It Mind-Boggling"
Mel Barlow and BJ So rejoin us to talk about the experience of testing using new listening styles at home and at work. Both noticed a similar trend of listening to respond with family and loved ones even when our professional practice is a conscious listening to understand. How do we bring what we know about being a better listener from our professional life back into our home life?
• Get coachin
Curious Now #9: What Are We Listening For?
This week on Curious Now we’re looking at new research on listening styles and how they impact our teams and cultures in the world of healthcare. What are we listening for when we listen to people? We’ll explore our default style, and notice how we can intentionally shift the way that we listen in order to lower our internal tension and work with others better.
Get coaching from Jenny Rudolph at
Curious Now Listeners #8: "I really underestimated what it would be like for someone new."
In this week’s Curious Now, our two listeners examine the results they got using the Feedback Pre-Think Chart in preparation for a feedback conversation. In the first, BJ So describes being asked to supervise a more senior clinician learning a newer technique, while in the second Mel Barlow tries onboarding a new colleague from a less feedback-positive culture into an established team with good fe
Curious Now #8: The Core Feedback Dilemma
This week on Curious Now we dig into the central dilemma in all feedback conversations--how do I criticize your performance without hurting your feelings? On the podcast we've delved deeply into our own processing and understanding of our judgment and reactions to situations where someone else didn't meet our standard. Ultimately, though, for healthcare professionals we often have a final step whe
Curious Now Listeners #7: How Could They Turn Down My Slam Dunk Proposal?
This week on Curious Now, B.J. So and Mel Barlow return to share their experience with last week’s exercise on the generous inference.
Get coaching from Jenny Rudolph at www.harvardmedsim.org
Spotify: https://open.spotify.com/show/72gzzWGegiXd9i2G6UJ0kP
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Curious Now #7: "I Wouldn't Run Them Over in the Parking Lot."
In this week’s Curious Now, Jenny explains how the “Generous Inference” was a complete game-changer for her career in debriefing and education, how it became the core philosophy of the Center for Medical Simulation, and how to bring it to play in healing your toxic work culture.
Get coaching from Jenny Rudolph at www.harvardmedsim.org
Spotify: https://open.spotify.com/show/72gzzWGegiXd9i2G6UJ0kP
Curious Now Listeners #6: "I set my learner up to fail..."
Welcome to our second chapter of Curious Now! We’re joined by a new set of simulation educators as they work through our weekly workouts together. For the next five episodes, we’ll have an Australian focus as we’re joined by B.J. So, an anesthetist and simulation educator based in the Sydney area, and Mel Barlow, a registered nurse and academic lead for faculty support at Australian Catholic Unive
Getting Your Message Heard in a Sea of Content | CMS Book Club #15
In this month's CMS Book Club, Roxane Gardner, Executive Director of the Center for Medical Simulation, is joined by Jenny Rudolph, Grace Ng, and James Lipshaw to discuss Melanie Deziel's "The Content Fuel Framework." Join us for a spicy discussion on getting your team's message heard, whether ideas have any value at all, and if this book is a useful tool for those brought up in the STEM pathway t
Curious Now #6: Surviving Psychological Contract Breaches
A nurse of Ned/Surg has been there for two years. She’s interested in moving into cardiac care—she’s always been interested in it—and as she sits in the break room, the clinical nurse specialist comes in to talk to her, and says, “Hey, we’re going to be able to get you some time in the CCU! We should be able to do this in the next couple of weeks. I know you’ve really been wanting to get some expe
Curious Now Listeners #5: Why is My Patient So Angry with Me?
Colleen Donovan shares a story from her time as a resident where an encounter with a consistently angry, unhelpful, and very sick patient turned into a moment of wonderful human connection and support after she was able to reset herself and get curious about what was going on.
Coaching from Jenny Rudolph at www.harvardmedsim.org
Curious Now on Spotify: https://open.spotify.com/show/72gzzWGegiXd9
Curious Now #5: WTF to WTF
If you’re in the same boat as so many of the clinicians we work with, you may be feeling that the puff is still out of your pillow post-pandemic. Understaffed, working with colleagues who are newer to their professions, and feeling like there are fewer moments we can rest in trusting our teams to get the work done right. In the final episode of Chapter 1 of Curious Now, we put the whole package to
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