The Learning & Development Podcast
The Learning & Development Podcast is a fortnightly show for L&D professionals hosted by David James and presented by 360Learning. Each episode features discussions and debates on topics affecting the profession alongside expert guests. David James, Chief Learning Officer at 360Learning, is recognized as a top global influencer in L&D. The podcast has over 500,000 downloads and ranks in the top 1% globally.
Episodes
Beyond Content: Rebuilding L&D Around The Transformation Triangle with Egle Vinauskaite
In this episode of The Learning & Development Podcast, David James is joined by Egle Vinauskaite to discuss the launch of her highly anticipated follow-up to the ‘Race for Impact’ report. They explore the core objectives behind this new research and the methodology Egle used to capture the reality of today's learning landscape.
Egle reflects on the "Transformation Triangle" - a core concept of th
Strength in Chaos: Leadership Development for an Unpredictable World With Kevin Black
In this episode, Kevin Black joins David to explore why leadership so often feels chaotic and why most leadership development fails to prepare leaders for that reality.
Together, they examine the gap between how leadership is taught and how it’s experienced, unpacking how leaders respond to pressure, uncertainty, and loss of control and why those responses can either escalate or stabilise chaos.
Navigating a Shifting L&D Jobs Market with Nick Jones
In this episode of The Learning & Development Podcast, David James is joined by Nick Jones of Blue Eskimo to discuss the state of the industry following the launch of the 2026 Blue Eskimo Work & Salary Report. Nick dives into the current market reality, exploring what is actually happening on the ground and how global shifts are impacting the jobs market.
The conversation addresses the significan
7 Steps to Better Learning Engagement, A Blueprint for Creating Impactful L&D, Live in NYC with Becky Willis
In this episode of The Learning & Development Podcast, David James is joined by Becky Willis to break down the essential components of her new book, 7 Steps to Better Learning Engagement: A Blueprint for Creating Impactful L&D. Together, they explore what it truly takes for an organization to shift its attention toward L&D and, more importantly, how to convert that attention into tangible business
Exposing L&D’s Operating Model: Navigating the Most Significant Disruption in L&D History with Tom Kupetis and Brandon Dickens
In this episode of The Learning & Development Podcast, David James is joined by Tom Kupetis and Brandon Dickens to explore how AI is revealing deep-seated flaws in the traditional L&D operating model. They discuss why the industry’s long-standing reliance on static content and "one size fits all" curricula is no longer fit for purpose in a world where expertise is now available on tap.
Tom and Br
L&D at the AI Table: Shaping Strategy, Not Just Providing the Training with Simon Brown
In this episode, Simon Brown takes us inside his role as Global Learning & Development Leader at EY, sharing how he sits at the table shaping the organisation’s AI agenda rather than just delivering training. We explore how L&D can move from a support function to a strategic driver in the AI era, the practical ways his team is role-modelling AI, and the benefits of taking an integrated approach ac
Influence, Evidence and Building High-Impact L&D with Hillary Miller
In this episode, Hillary Miller takes us behind the scenes of scaling L&D across a complex healthcare system. She discusses how she adapted team structures to meet the needs of hospitals, outpatient services, and physician networks, and how she identified what was working and what needed to change.
Hillary also explores her approach to influencing senior stakeholders, using evidence over anecdote
Transforming L&D at WM: From Running Legacy L&D to Making Real Business Impact with Brian Jarvis
In this episode of The Learning & Development Podcast, David James is joined by Brian Jarvis to explore what it takes to lead an L&D transformation inside a long-established organisation.
Brian reflects on stepping into WM, the early signals that learning wasn’t supporting the business in the way it needed and the first moves he made to begin changing direction. He discusses building credibility
L&D Global Sentiment Survey 2026 Findings with Donald H Taylor
Since 2014, the L&D Global Sentiment Survey has been a barometer of what’s hot and what’s not in the Learning & Development profession, guiding people development professionals towards the trends that their peers are most concerned about. In this episode, Donald H Taylor takes a deep dive into the 2026 report and explores in conversation what we should all be taking note of.
Take your L&D to the
Transforming L&D: From A Reactive Service to a Strategic Driver with Geraldine Murphy
In this episode of The Learning & Development Podcast, David James is joined by Geraldine Murphy to explore how learning can move from a reactive service to a strategic driver of business impact.
Geraldine shares how she built the foundations for transformation - introducing governance, process, and consistency - and shifted the culture from chasing “shiny new things” to making smarter decisions
Owning Your Brand: A new expectation in Career Management With Andy Storch
In this episode of The Learning & Development Podcast, David James is joined by Andy Storch, co-author of Own Your Brand, Own Your Career, to explore why personal branding has become a central tool for career growth.
Andy discusses the workplace shifts that inspired his book and reframes traditional career development, showing how L&D leaders can help employees discover and articulate an authenti
The L&D Leader with Laura Overton and Michelle Ockers
In this episode of The Learning & Development Podcast, David James is joined by Laura Overton and Michelle Ockers, co-authors of the new book The L&D Leader: Principles and Practice for Delivering Business Value.
Together, they explore why the L&D profession must shift from delivering learning to driving business value and how leaders at every stage of their career can navigate this change. Drawi
The Learning & Development Podcast Live: The AI edition With Egle Vinaustaite, Ross Stevenson and Peter Manniche Riber
In this special live AI edition of the Learning & Development Podcast, David James brings together Egle Vinauskaite, Ross Stevenson, and Peter Manniche Riber for a candid, practical conversation about what AI really means for L&D today. The discussion explores the gap between hype and reality, the tools and applications that are starting to make a meaningful difference and how AI is already being
Live in Stockholm: Navigating L&D Trends With Elliott Masie. Bob Mosher & Jennifer Florido
Recorded live at The Learning Conference in Stockholm, David is joined by Elliott Masie, Bob Mosher and Jennifer Florido to explore the forces reshaping workplace learning. From lasting shifts versus failed fads, to performance-first strategies, AI’s real impact, and rising stakeholder expectations, the panel cuts through the noise to share what matters most for L&D leaders right now.
Packed with
AI, Workflow Learning and the Future of Performance with Bob Mosher
As AI reshapes the world of work, Learning and Development faces a defining moment. Will the profession double down on creating faster training or finally step up as a true driver of performance?
In this episode of The Learning & Development Podcast, David James is joined by Bob Mosher - Chief Learning Evangelist at APPLY Synergies and one of the world’s foremost advocates for workflow learning.
Enterprise Skills Unlocked With Craig Friedman
In this episode, Craig Friedman, author of Enterprise Skills Unlocked, joins David to explore what it really means to build a skills-based organisation, and why now is the critical moment for change.
Together, they unpack the macro forces reshaping work, the difference between skills-based and role-based approaches, and the most compelling business cases driving adoption. Craig shares where organ
Breaking Free from Legacy Expectations: The Next Chapter for L&D Skills With Candice Mitchell
L&D has long carried the “hangover” of legacy expectations: delivering courses, creating content, and measuring completions. But in 2025, those skills won’t cut it - and they could even put the profession at risk of being replaced by AI.
In this episode of The Learning & Development Podcast, David James is joined by Candice Mitchell - consultant, founder of the Talent Development Academy, and res
The Race for Impact With Egle Vinauskaite
In this episode, Egle Vinauskaite joins David to discuss the very latest AI in L&D report, The Race for Impact, and why L&D is at a pivotal moment.
They explore the shift from AI experimentation to implementation, the barriers holding teams back, and the new models of impact outlined in her “Transformation Triangle.” With case studies from Leyton and TTEC, Egle shows how L&D can move beyond conte
L&D Order Taker No More with Jess Almlie
Too often, Learning and Development professionals find themselves reacting to requests, churning out courses, and struggling to prove their value. In this episode, Jess Almlie—L&D leader and author of L&D Order Taker No More—shares how L&D teams can stop spinning their wheels and start stepping into a more strategic, credible role.
Drawing from her 20+ years of experience and the insights in her
L&D Detective Kit For Investigating Performance Impact With Kevin M Yates
In this episode, Kevin Yates - widely known as the L&D Detective® - joins David to explore why measuring impact remains one of the most persistent challenges in Learning & Development, and how L&D can finally start getting it right.
Together, they unpack why reporting on learning activity isn’t enough, what it really means to uncover evidence of performance impact, and how L&D must evolve to cont
Taking the Pain Out of Compliance with Nick Taylor
For many L&D teams, compliance training is a necessary burden—dominated by tick-box exercises, clunky e-learning, and endless chasing. But it doesn’t have to be this way - even in highly regulated industries! In this episode, Nick Taylor, Head of Learning at Ishida Europe, shares how his team has reimagined compliance as a practical, performance-oriented part of everyday work.
Drawing on his expe
Organising L&D for Results with Guus van Deelen
Many L&D teams are under pressure to deliver business impact—but are held back by disorganisation, unclear positioning, and a lack of strategic focus. In this episode, Guus van Deelen, author of Organising L&D for Results, shares a practical approach for transforming how L&D functions operate from the inside out.
Drawing on his experience and research, Guus explores why traditional L&D structures
Making Sense of the Learning Technology Market with Becky Willis
In this episode, Becky Willis joins David to explore the increasingly crowded world of learning platforms—from the evolution of LXPs to the challenge of aligning stakeholders with vastly different needs. Together, they tackle what’s hot (and what’s not) in the market right now, why so many organisations are still unhappy with their chosen platforms, and how L&D teams can start with strategy, not s
Driving Business Impact with Talent Development at Scale With Martha Soehren
Traditional L&D teams often struggle to prove their value—but at Comcast, Martha Soehren built a Talent Development function that drove measurable business impact at scale.
In this episode, Martha shares how her team aligned with strategic priorities, built trusted stakeholder relationships, and embedded governance to keep L&D at the heart of business conversations. She also explains how data, st
The L&D Podcast Experience, Live! – Rethinking L&D, Performance, and the Power of AI With Laura Overton, Donald Clark, and Gemma Paterson
In this special live episode recorded with a virtual audience, host David James is joined by an all-star panel of Learning & Development leaders - Laura Overton, Donald Clark, and Gemma Paterson - for a dynamic conversation on the future of workplace learning.
Together, they explore:
Whether "Learning & Development" is the wrong name for the profession.
The growing shift from learning-centric t
Reinventing L&D for Long-Term Impact with Avinash Chandarana
How do you continuously reinvent L&D while working with the same stakeholders and navigating constant change? In this episode, Avinash Chadarana, Global Learning & Development Director at MCI Group, shares the realities of leading L&D over the long haul—building from scratch, overcoming challenges like budget cuts and COVID, and evolving with a geographically dispersed remote team.
We dive into t
Rethinking L&D: Why Accomplishments Matter More Than Behaviours With Carl Binder
L&D has long been focused on behaviour change—but what if that’s the wrong goal? In this episode, Carl Binder challenges conventional wisdom and makes the case for shifting our focus from behaviours to work outputs—the measurable accomplishments that drive business results.
Carl explains why this approach is more effective, how L&D teams can correctly identify and measure accomplishments, and wha
Hope Isn’t a Plan: Building a Progressive L&D Strategy with Dani Johnson
Traditional L&D strategies rely too much on hope. Hope that training will stick, hope that stakeholders will engage, and hope that impact will follow. But as Dani Johnson of RedThread Research explains in this episode, hope isn’t a plan.
Drawing on insights from the latest report, Dani outlines why L&D’s influence in strategic business discussions is declining - and what leaders must do to revers
The L&D Maturity Model: David James in the Hot Seat
In this special episode of The Learning & Development Podcast, we’re turning the tables! Host of The Learning Hack podcast, John Helmer, takes over the mic to interview our very own David James about 360Learning’s new L&D Maturity Model.
With a wealth of experience in the learning industry, John brings a sharp, inquisitive lens to this conversation, challenging David on why L&D needs another matu
Live from New York: Leading L&D for Impact with Julianne Gill
For the first time ever, The Learning & Development Podcast was recorded in front of a live audience in New York! In this special episode, I sit down with Julianne Gill, Director of Learning & Development at Smile Brands, to explore what it truly takes to build an L&D function that delivers measurable impact.
Julianne shares insights from her career journey, how she assessed and transformed L&D a
The Great Reset: Unlocking the Power of Organisational Learning With Nigel Paine
In a time when organisations must adapt and evolve more rapidly than ever, the role of learning is at a crossroads. In this episode, Nigel Paine, author of The Great Reset: Unlocking the Power of Organisational Learning, shares his vision for transforming L&D into a strategic driver of culture, leadership, and inclusion-focused change.
Nigel outlines the dimensions of organisational learning, the
Designing Learning for Impact with Julie Dirksen
Too often, L&D delivers learning solutions that fail to drive real behaviour change. But why does this happen, and how can we design interventions that truly make an impact? In this episode, learning design expert Julie Dirksen unpacks the science behind effective learning and what actually motivates people to apply what they’ve learned.
Julie explores the biggest reasons training fails, the role
Revisiting Aviva’s Ambitious Digital Reskilling With Molly Howes & Alex Price
Reskilling is high on the agenda for many organisations, but how do you do it reliably—and at scale? In this episode, Molly Howes returns to share the incredible progress of the Aviva Foundry, an ambitious initiative to upskill employees from Customer Support roles into Digital careers, alongside Alex Price, who was a successful participant in the program.
They discuss what’s changed since their
The Long-Distance Leader, Revised Rules for Remarkable Remote and Hybrid Leadership With Wayne Turmel
As remote and hybrid work redefine the modern workplace, leadership must evolve to meet new challenges and opportunities. In this episode, Wayne Turmel, co-author of The Long-Distance Leader: Revised Rules for Remarkable Remote and Hybrid Leadership, shares invaluable insights on leading in this new era.
Wayne explores how leadership has fundamentally changed, the unique challenges of asynchronou
L&D Podcast Live: Strategy & Structures
In this special live episode, with guests Lisa Christensen, Hillary Miller and Christopher Lind, we explore their experience and deep expertise on the topics of L&D strategy and team structures - and it’s a masterclass of a conversation.
Register for L&D Next 3rd - 6th March for free today at https://360learning.com/l-and-d-next/2025/
KEY TAKEAWAYS
Understand what L&D is there to achieve.
Te
How Generative AI is transforming L&D right now With Sean Bengry
As generative AI continues to evolve from novelty to everyday adoption, its transformative potential for Learning & Development is becoming increasingly clear. In this episode, Sean Bengry, a senior L&D leader, shares his experiences and insights on harnessing AI to drive impact and innovation in our field.
Sean discusses the pivotal moment that revealed the power of generative AI, offers jaw-dro
The Skills Advantage with Anish Lalchandani
In a world where skills gaps are widening and job demands are evolving at unprecedented rates, understanding how to gain a "skills advantage" is critical for organizations to stay competitive. In this episode, Anish Lalchandani, author of The Skills Advantage, delves into his insights on bridging skills gaps, building resilient teams, and preparing organizations for the future.
Anish walks us thr
How To Establish Yourself and Your Team As a New Head of L&D with Sam Allen
Stepping into a new L&D leadership role is challenging, and establishing both yourself and your team can be even harder. It’s not just about filling gaps—it’s about aligning your vision with the business’s needs and building a strategy that delivers tangible results. In this episode, Sam Allen, Global Head of Learning and Development at Ideagen, shares how he has navigated this journey, from under
The Talent-Fueled Enterprise With Mike Ohata
The Talent Fueled Enterprise seeks to provide insight into key disruptors driving an imperative for talent in organizations. The book also provides a fresh perspective on how leaders should consider navigating the evolving landscape of talent management. It challenges the conventional framework for talent management, urging leaders to reimagine how they perceive, nurture, and leverage the people w
Non-Linear Careers in L&D with Jennifer Sutherland
Many of us fall into L&D - and some of us make sacrifices in order to do so. At a time when many of us have faced layoffs and unexpected setbacks, we wanted to spotlight career journeys that had tough times and what our guests did to overcome these. In this episode, I’m speaking with Jennifer Sutherland, Global Leader of Culture, Learning & Development at Trustwave, about her incredible career and
What Your Finance Department Want To See From Your L&D Department with Ajay Pangarkar
L&D can sometimes fail to make sense to even the most seasoned L&D leader but what about our colleagues in other departments? What do they make of our products and approaches? What do they make of our inability to equate our spend and effort to ROI? Well Ajay Pangarkar can tell us. His frustrations with L&D had him lean in from his Accounting background and tell us. But not just by heckling. But b
L&D and Leadership Trends with David Kelly
When we have an opportunity to understand L&D and Leadership trends from global L&D experts we should take them, right? On the eve of DevLearn, David Kelly (Chairman of the Learning Guild) gives us his perspective on the things we should be paying attention to as well as the areas we should be focusing our development on.
KEY TAKEAWAYS
Technology is changing the L&D landscape and we need to evo
Unleashing The Power of L&D Through Governance With Noah Rabinowitz and Tom Kupetis
A governance structure in L&D is a move from implicit to explicit practices. It brings rigour and structure to decision-making practices that would otherwise be nebulous and ill-defined. It is a recognition that L&D is, fundamentally, a strategic function – equally critical for the organisation’s growth and for its survival in turbulent times. But it doesn’t exist in every L&D team.
In this epis
The Skills Accelerator with Heather Stefanski & Bjorn Billhardt
CLOs today must ask: Is our work building lasting, relevant skills right now? Are we delivering business impact? Is the work building or diminishing L&Ds effectiveness and credibility? If the answer to any of these questions is no, then perhaps it is time for a skills accelerator approach. This is the title of a CLO Lift report and in this episode, we unpack what it means and why it’s critical to
From ‘Time’ to ‘Value’: Reframing the Value of Organizational Learning
L&D leaders in large organizations often cite a lack of time as the main barrier to upskilling and reskilling. While increasing learning hours is important, the CLO Lift team found that time is not the most critical factor. Instead, the quality of learning has equal or greater influence on performance than the quantity of time spent. Rather than focusing solely on hours, business leaders and L&D p
Numbers & Narratives 7 Steps to Proving L&D Value with Neil John Cunningham
At some point or another, we’ve all found ourselves struggling to demonstrate the value of our L&D solutions, wondering if there has been value or whether we’ll find it. For many of us, it’s a constant search. In this episode, Neil John Cunningham unpacks this for us and lets us in on the steps outlined in his most recent book, Numbers & Narratives, to prove the value of our L&D.
KEY TAKEAWAYS
The Learning & Development Podcast Live with Nick Shackleton-Jones and Kenny Temowo
What do 146 L&D professionals care most about?
What are the killer stats L&D should know about right now?
Is ‘learning content’ really necessary?
What questions will be pulled from the cuddly toy’s posterior?
Find out the answers to all these questions and more in this very special live edition of The Learning & Development Podcast with guests Nick Shackleton-Jones and Kenny Temowo.
KEY TAKE
Enterprise-Wide Skills-Based Learning with Ryan Tracey
L&D at enterprise scale is very difficult. To say the least. This is why so many start and end by ‘providing learning’ in the hope that some of it sticks and makes a difference. But the opposite to relying on hope is to stand for addressing skills gaps and holding yourself accountable to actually closing them. This is what Ryan has aimed to achieve in his roles and what he shares with us in this e
Organisational Culture Change With Lily Woi
Good or bad? Positive or toxic? Powerful or incongruent? Culture plays a huge part in our working lives. In L&D we ignore culture at our peril. But what does it mean to understand and change organisational culture? In this episode, former Deloitte Management Consultant, Lily Woi, unpacks this for us and provides insight and guidance on how we can change culture in our organisations.
KEY TAKEAWAYS
Organisational Learning Communities With Andy Lancaster
Learning communities transform organisations through sharing knowledge, spearheading practice, solving problems, seeding innovation, and supercharging development. So how can you develop a culture of learning in your organisation? In this episode, Andy Lancaster addresses this question - and many more.
KEY TAKEAWAYS
From the very start of humankind people have learned from each other, often in
The State of Online Learning With Alice Thompson and Ross Stevenson
A new report, published by 360Learning, illustrates how far online has come in recent years: from poor relation to classroom training to expected and respected and recognised for helping learners bridge their skills gaps. But is that enough? In this episode, Alice and Ross join David to explore the findings and what this tells us about our ability to scale L&D today.
KEY TAKEAWAYS
Both employer
The Role of CLO in the Age of AI With Christopher Lind
All the talk is of AI but what about the action? Is it too soon to act or are we at risk of missing the bus? In this episode, seasoned CLO, Christopher Lind, explores how he has led his team and organisation in the age of AI towards expecting and achieving more.
KEY TAKEAWAYS
L&D teams need to adapt fast to both technological and economic disruptors and learn to use a new bag of tricks.
You ha
Learning Experience Design With Greg Arthur
With a low barrier to entry, everyone fancies themselves a learning designer. How hard can it be? In this episode, Greg Arthur shares his approach to creating engaging and impactful learning experiences, honed over his years of working in L&D teams at highly successful, world-renowned companies.
KEY TAKEAWAYS
Because you are dealing with people, every business is different, even those operating
Agile Learning & Development with Natal Dank: Part 2
When pressed to run a Learning & Development team that reliably, efficiently, and predictably impacts performance, time and time again professionals turn to Agile. As an approach, it has long been employed in HR and L&D teams but like most trends, when the hype dies down many move their attention to elsewhere. However, why move on from something that works? In this episode, Natal Dank returns to t
AI-Powered Skills-Based Learning In Action With Brandon Caldwell
With so much talk, and perhaps hype, around skills-based learning, how do we tune into the signal and tune out the noise? One way to do this is to talk with the leaders who have incorporated skills-based learning in more than one organisation and are making it work for them, their workforce, and organisation. In this episode Brandon Caldwell explains how he’s done just this - the hard way and the
Implementing Skills-Based Learning With James Griffin
Skills-based learning is the response to the skills gaps and skills shortages being experienced across organisations, industries, and even entire economies. But how do we ensure that we achieve this, and that skills-based learning isn’t just another fad that departs as swiftly as it emerged without achieving what it’s intended to? In this episode, James Griffin talks about how L&D can step up, ups
L&D Leadership Today With Simon Gibson
There’s often a huge difference between the rhetoric around L&D leadership and the reality. It’s not all about creating a Learning Culture and sailing a course to L&D nirvana. The reality is it’s a lot messier with a lot of hustle, winning some days and losing many more. In this episode, presented by 360Learning, Simon Gibson lifts the lid on his reality and how L&D leadership today is evolving an
Using Data to Build Skills With Laura Paramoure
Using data effectively is a growing priority for - and skill set in - L&D. It’s essential for both planning for and measuring impact. In this episode, presented by 360Learning, we explore this in detail in the hope that 2024 is our year for greater planned and demonstrable impact.
KEY TAKEAWAYS
Data-wise, L&D has always looked at what they have done – in the rear-view mirror. Now, it is necessa
L&D Global Sentiment Survey 2024 Findings with Donald H Taylor
Since 2014, the L&D Global Sentiment Survey has been a barometer of what’s hot and what’s not in the Learning & Development profession, guiding people development professionals towards the trends that their peers are most concerned about. In this episode, Donald H Taylor takes a deep dive into the recently published report and explores in conversation what we should all be taking note of.
KEY TAK
L&D Leadership, Making Impact and Skills-based Learning With Josh Novelle
In this wide-ranging conversation, we explore what has helped Josh achieve senior leadership in different sectors, what it means to make a planned and demonstrable impact as well as how HSBC is changing to a skills-based organisation.
KEY TAKEAWAYS
Josh has headed up L&D for several large companies including for Warner Music Group and is now VP of People Experience and Insights for HSBC.
Take
Where Are We At With Generative AI in L&D? with Egle Vinauskaite
Without a doubt, generative AI dominated the conversation, not only in L&D but in wider business and politics - and it’s not going away. So where are we now in terms of advancement, adoption, and application? These are important questions explored with Egle Vinauskaite in this episode, presented by 360Learning.
KEY TAKEAWAYS
Most L&D departments have not yet fully integrated AI. Around 30% have
Leadership Development At Netflix With Kenny Temowo
It was clear that one podcast episode wouldn’t be enough to cover everything we wanted to so Kenny’s back to unpack what leadership development at Netflix means and what it’s there to achieve. This conversation is both revealing and inspiring.
KEY TAKEAWAYS
There are universal leadership principles that apply to any industry. However, each leadership role is still different.
Context is crucia
Starting Out in L&D Today With John Hinchliffe
Like so many professions, Learning & Development is evolving and transforming fast. Starting out in the profession had a standard path just a short while ago but expectations and technological advances have been catalysts for great change. In this episode, presented by 360Learning, John and David explore what it takes now to start out - and grow a career - in L&D.
KEY TAKEAWAYS
In the past, L&D
The Insightful Innovator with Danny Seals
Want to know how to level up your employee experience using design thinking? Want a no-nonsense approach to designing people-centred products, services, and experience? Well, Danny Seals has written the book on these and tells us all about it in this episode.
KEY TAKEAWAYS
Levelling up your employee experience has never been more important.
Examine the problem properly, don´t simply go with wh
Performance-Oriented Soft Skills Development with Guy Wallace
Do we need to concede that we’ll never be able to accurately measure the impact of our soft skills development solutions? If so, that’s an enormous amount of spending without knowing if we’re making enough of a difference. In this episode, we discuss how it is possible to plan, design and deliver for real impact and how this is already working.
KEY TAKEAWAYS
Tell people upfront how what they le
L&D At Netflix With Kenny Temowo
What’s it like to lead L&D at one of the world’s most renowned and successful companies? Netflix has grown into an international powerhouse of home entertainment and is almost as famous for its people practices as its product. In this episode we lift the lid on L&D at Netflix and explore what development looks like at this aspirational and ambitious brand.
KEY TAKEAWAYS
The culture informs ever
Skills-based Learning With Gabe Gloege
Skills-based approaches to organisations, the workforce and development are gaining in prominence. This is hardly a surprise when one of the biggest problems across entire industries and economies is the growing skills gap. So a skills-based approach is aimed at meeting these problems head-on. In this episode, we explore what this all means for L&D and our stakeholders and how we get involved.
KE
How ChatGPT Can Supercharge Your L&D With Ross Stevenson
Without doubt, 2023 has been dominated by AI. Whether it’s through fear, anxiety, excitement or over-exposure, generative AI - and most prominently ChatGPT - has been at the forefront of thinking, development and investment as the world rushes to catch up with this emergent technology. But what could it mean for L&D? According to Ross Stevenson, quite a lot. Listen as Ross shares his exhaustive ex
CIPD's Learning at Work Report With Laura Overton
The latest CIPD report on the Learning & Development profession is both revealing and inspiring. L&D practitioners and leaders have had a huge amount to deal with, in recent years, with many using circumstances to make radical changes. For others, not so much. So, what does this all mean and what do we need to do about it? In this conversation, we unpack the report and highlight some key findings
The Current State of Podcasts With Shannon Martin
Since Shannon first appeared on the podcast in 2021, podcasting has grown exponentially into a mainstream channel for organisations and individuals. However, despite this growth, it is still a marginal tool in corporate learning and not fully embraced for its potential to make culture accessible and make exclusive conversations open for employees to hear. In this episode we address some of the cha
Aviva’s Response to Developing Digital Skills with Sarah Allen & Molly Howes
As organisations face disruption from digital advancements, a parallel skills shortage is being experienced in the labour market. In the face of these two challenges, Learning & Development teams are seeking ways to make a predictable and reliable impact on developing their people. In this episode, we explore what Aviva is doing to upskill and re-skill in digital skills to ensure the company thriv
Measuring Business Impact Of Learning With Bonnie Beresford
Business impact is an elusive goal for Learning & Development, but it needn’t be. In this episode, as part of a series on achieving measurable impact, Bonnie Beresford unpacks what we should mean by business impact and how we make it attainable as well as planned and measurable.
KEY TAKEAWAYS
Learning must be aligned with business goals.
Effectively measuring learning effectiveness based on bu
Measuring Behaviour Change with Laura Paramoure
If L&D can’t influence or change behaviour, then we need to ask ourselves “What are we for?” Similarly, if we can’t measure whether behaviour change has occurred then our position should be precarious. In this episode, Laura Paramoure tackles this topic head-on to make it measuring behaviour change accessible and attainable.
KEY TAKEAWAYS
Giving knowledge to an employee doesn't make any differe
How To Plan For Impact In The Beginning So It's Easier To Measure In The End With Kevin M Yates
We kick off our mini-series on Measuring Impact with Kevin answering questions about how we plan to make a measurable difference rather than leaving it to chance or trying to retrospectively seek value once we’ve delivered an agreed - if not largely hopeful - solution.
KEY TAKEAWAYS
Start with the end in mind. Intentionally align to the performance requirements that help organisations achieve
How Has L&D Leadership Changed? With John Tomlinson
We’ve both been in Learning & Development (or Training, as it was known) since the 1990s. It seems that so much has changed and yet so much remains the same. I.e., Classroom training was the primary means of development, tech was emerging but seen as supplementary (and perhaps inferior), and we struggled to demonstrate our value beyond attendance and satisfaction. And yet the nature of work has ev
Lively & Disagreeable
Have you ever wanted to hear learning experts with different views explore ways in which they disagree? Respectfully, of course.Well, this is our opportunity to listen in on a couple of L&D titans as they debate.Enjoy Guy Wallace and Nick Shackleton-Jones as they discuss and debate the differences in their opinions and approaches in response to questions posed by Gabrielle Bayme and moderated by D
Performance-Oriented L&D at Pret a Manger With Lila Warren
What does a pivot to performance-oriented L&D look like in a fast-paced high street environment? In this episode, Lila Warren, Global Head of Retail Academy at Pret a Manger, shares her motivations and approaches to affecting performance with learning solutions designed to make a meaningful impact.
KEY TAKEAWAYS
L&D should be seen as the experts, somewhere people automatically turn to solve pr
Measuring Impact With Bonnie Beresford, Laura Paramoure, and Kevin M. Yates
Measuring impact is notoriously difficult but without it, our profession cannot progress, and we won’t fulfil our potential. There is a huge role for Learning & Development in the upskilling and reskilling efforts required to plug the skills gap, but we won’t do that without holding ourselves accountable for actual impact. In this episode - and first in a mini-series on L&D impact - our panel expl
After The L&D Handbook With Michelle Parry-Slater
In 2021, Michelle published her book, The L&D Handbook, aimed at providing practical steps and tools for L&D professionals wanting to move away from traditional classroom teaching but not sure where to start. Since then, the need for this pivot has only increased. In this episode, we explore what L&D can do to make a greater impact in what is likely to be a tough time for all.
KEY TAKEAWAYS
The
Supporting Executive Transitions With Navid Nazemian
Would it surprise you to learn that 40% of executive transitions fail during the first 18 months? These can work out to be expensive failures. So, what can L&D do to ensure a more successful transition? In this episode, Navid Nazemian, author of Masting Executive Transitions shares insights and practical steps that organisations can take.
KEY TAKEAWAYS
The ripple effect means that every execut
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