
Leadership, Untangled
Leadership feels harder than it used to. Not because leaders have suddenly become less capable, but because many of the assumptions we've relied on for years no longer seem to hold. This podcast explores how to lead when AI is changing work, employees want something different, customers expect more, and the future feels unpredictable. Host Blaire Palmer, a four-times published author and authority on the future of work, talks with leaders navigating uncertainty, transformation, growth, and performance in real time. It's not leadership theory or hacks, but real people wrestling with real challenges inside real organisations.
Episodes
When AI Meets Insurance: Leading Transformation at Aviva | Michael Yabantu
In this episode of Leadership Untangled, Blaire Palmer speaks with Michael Yabantu, Managing Director of Mid Market at Aviva, about one of the most significant and human-centred transformation stories in commercial insurance. Michael leads a business responsible for over a billion pounds of premium, and since 2019 has been at the forefront of embedding AI and automation into the underwrit
When AI Makes a Five-Year Business Plan Impossible | Keith Mackay
Keith MacKay has spent 35 years inside the software economy as a CTO, founder, board advisor, and teacher, and now advises private equity and corporate clients as Managing Director of the Software Strategy Group at EY-Parthenon. In this conversation with Blaire, he breaks down what's actually happening when investors try to put a value on a software business in a world where AI capabiliti
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