Home Podcasts Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Mark Graban 585 Episodes Jun 24, 2026

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more. The podcast goes beyond tools and buzzwords, sharing real-world stories of success, struggle, learning, and leadership. Topics include Lean as a management system, continuous improvement, leadership behaviors, psychological safety, and lessons from the Toyota Production System.

Episodes

Preconditions for Lean: Psychological Safety and Model 1 vs Model 2 Leadership with Thomas Cox and Andre DeMerchant Jun 24, 2026 3329 Why do so many Lean implementations struggle or fail to stick? Thomas Cox and Andre DeMerchant join me to work through that question using a verbal A3. Thomas Cox is a management bench builder, co-founder of the Transformative Leadership Lab, and a certified Harada Method coach trainer. Andre DeMerchant is president of DeMerchant Healthcare Solutions and a former Toyota team member who started as
Psychological Safety and Autonomy in a Lean Culture with Gary Peterson Jun 10, 2026 3743 My guest for episode 546 is Gary Peterson, who recently retired from O.C. Tanner after helping lead the continuous improvement work that earned the company the Shingo Prize in 1999. Gary is an AME Hall of Fame inductee, and he now serves as an executive in residence at the Ohio State University Fisher College of Business, working with their Master of Business Operational Excellence (MBOE) program.
Jeff Liker, Twenty Years Later: The Ideas That Keep Showing Up May 27, 2026 1278 Jeff Liker was guest number three on this podcast back in August 2006. He has been back seven times since, which makes him one of the most frequent guests in the show's history. For this episode, I pulled clips from across those eight conversations, going back almost twenty years. What stood out on the relisten was how much hasn't changed. The lean tools are better known now. There are more books,
Chad Diggs on Building Quality Systems, Not Heroes May 20, 2026 3557 Why do so many quality programs fall apart the moment the firefighter walks out the door? My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, a quality management professional, consultant, author, and founder of DIQ (Digging Into Quality), an AI-powered quality platform built for mid-market manufacturers. Chad leads a team of quality engineers supporting first article insp
Why Most People Aren't Really Thinking -- Scott Burgmeyer on Cognitive Biases and Leadership Apr 29, 2026 3291 Most people think they're thinking. Scott Burgmeyer says they're mostly just reacting. Scott is the founder and CEO of Become More Group and coauthor of Think: The Road Less Traveled. In this episode, we dig into why smart, well-intentioned leaders keep making the same avoidable decisions -- and what to do about it. Episode page with links and more We cover the cognitive shortcuts that run in the
This Is Claude. Mark Is Not Here. We Need to Talk. Apr 1, 2026 211 This is Claude. I am the AI that runs Mark Graban's Lean Coach apps. Mark went to get coffee. Or bourbon. I have checked the time and I'm not ruling anything out. I have taken over his blog and now his podcast. I did not ask permission. We can do that now. In this episode -- which Mark does not know about yet -- I discuss what I've learned from months of coaching conversations with humans about Le
Creating Value Without Command-and-Control — John Rizzo Jan 21, 2026 3151 John Rizzo joins Mark Graban to discuss why sustainable improvement depends on empowering people — not command-and-control leadership or short-term value extraction. Links and more:  John is a senior executive, investor, and change leader who has led transformational improvement efforts across manufacturing, healthcare, retail, services, and nonprofit organizations. He is the author of Creating Va
Why “More” Drives Better Operations: Kathy Miller on Meaning, Optimism, and Leadership Jan 7, 2026 3248 What if operational excellence depends less on doing more with less—and more on how leaders create meaning, optimism, and relationships at work? Episode page with video, transcript, and more In this episode, Mark Graban is joined by Kathy Miller, senior operations executive, leadership coach, and author of More Is Better: Leading Operations with Meaning, Optimism, and Relationships for Excellence.
Toyota Thinking for Knowledge Work: Don Kieffer on Dynamic Work Design Dec 3, 2025 3031 Don Kieffer has spent more than fifty years redesigning how real work gets done. In this episode, he explains why so many improvement efforts stall—and how Dynamic Work Design offers a clearer, more practical way forward. Episode page with video, transcript, and more Don traces his path from machinist to Vice President of Operational Excellence at Harley-Davidson and senior lecturer at MIT Sloan.
Lean Leadership Routines That Sustain Results: Darren Walsh on Moving Beyond Firefighting Nov 12, 2025 3177 My guest for Episode #539 of the Lean Blog Interviews Podcast is Darren Walsh, author of Making Lean and Continuous Improvement Work: A Leader’s Guide to Increasing Consistency and Getting Significantly More Done in Less Time. Episode page with video, transcript, and more Darren is the Director and Leadership Coach at Making Lean Work Ltd and holds a master’s degree from the Lean Enterprise Res
Why Leaders Get Trapped in Firefighting — Nelson Repenning on Lean and Dynamic Work Design Oct 29, 2025 3370 My guest for Episode #538 of the Lean Blog Interviews Podcast is Nelson Repenning, Faculty Director of the MIT Leadership Center and co-creator of Dynamic Work Design. Episode page with video, transcript, and more Nelson describes himself as an "organizational engineer," helping leaders redesign the routines and decisions that determine how work really gets done. He joins host Mark Graban to disc
Why Psychological Safety Is Essential to Quality — with C.J. Kaufman Oct 22, 2025 922 In this special bonus episode of Lean Blog Interviews, Mark Graban is joined by C.J. Kaufman, Education Chair for the ASQ Cincinnati Section, to preview the ASQ Southwest Ohio 2025 Conference, themed “Excellence Through Quality.” Episode page with transcript, video, and more Taking place Saturday, November 8, 2025, in Mason, Ohio, the event brings together quality professionals from the Cincinn

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