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The Bottleneck Podcast

The Bottleneck Podcast

Bottleneck Podcast 22 Episodes Jun 21, 2026

Rory Sutherland, Vice Chairman of Ogilvy UK, and Elfried Samba, CEO and Co-Founder of Butterfly Effect, explore hidden blocks that slow teams down, from flawed strategies to missed cultural signals and outdated thinking. Each episode breaks down a real challenge through behavioral science, digital strategy, and lived experience. Joined by guests who've built or reimagined industries, they challenge assumptions and unpack failure.

Episodes

Josh Hart with Rory Sutherland and Elfried Samba on AI, people and the future of work Jun 21, 2026 01:02:39 Josh Hart co-founded YuLife nine years ago with a simple but radical idea: digital experiences should feel as good as the best computer games, not as painful as a tax return. In this special live episode, recorded in front of an audience at YuLife HQ, he joins Rory and Elfried to ask the question every HR leader is quietly dreading: what does AI actually mean for your people?```They cover the prod
James Watt with Rory Sutherland and Elfried Samba on BrewDog, gut instinct and starting again Jun 7, 2026 01:12:25 James Watt quit law after two weeks, spent seven years as a captain on a North Atlantic fishing boat, then built BrewDog from two humans and a dog into a business making a million cans of beer a day. In this episode he joins Rory and Elfried to talk about the power of naivety, why differentiation always beats optimisation, and what it actually takes to build a challenger brand from nothing.He also
Mark Tapscott and Daniel Davey with Rory Sutherland and Elfried Samba on Britain's 1st EV sportscar May 29, 2026 01:00:33 Tesla veterans Mark Tapscott and Daniel Davey are the co-founders of Longbow Motors — a British electric sports car company with a radical idea: that cars should be getting lighter, simpler and more exciting, not heavier, duller and more expensive. They join Rory and Elfried to explain what it actually takes to build a car company from scratch in 2026. From first principles and physics to the new
Jamie Bartlett with Rory Sutherland and Elfried Samba on AI, trust and the internet May 10, 2026 01:22:23 Jamie Bartlett has spent 15 years investigating the strange corners of the internet before they crash into the mainstream. In this episode, he joins Rory and Elfried to explore how AI, video, podcasts, crypto, conspiracy culture and online subcultures are changing how we think, trust and behave.From chatbot delusions and “techno admin” to why outsiders often spot the future first, this is a funny,
Robbie Lyle with Elfried Samba on AFTV, Global Fan Network, and building a sports media empire Apr 26, 2026 01:20:17 Robbie Lyle started AFTV with a borrowed camera, a borrowed mic, and a belief that football fans deserved to be heard. Thirteen years later, he’s built one of the most influential fan media businesses in sport, with billions of views, millions of followers, and a whole new generation of creators following the path he helped create.In this episode, Robbie and Elfried explore the real story behind A
Conny Kalcher with Rory Sutherland on customer loyalty, human connection and building trust at scale Apr 12, 2026 01:02:41 Conny Kalcher, Chief Marketing Officer at Zurich, joins Rory Sutherland to explore why most companies get customer experience wrong.After decades at LEGO and now at one of the world’s largest insurers, she explains how businesses drift into short-term thinking — and what it takes to shift back to building real, lasting relationships.During her time at LEGO, she helped expand the brand beyond child
Matt Pohlson with Rory Sutherland and Elfried Samba on flatlining, £400M growth and £120M donated Mar 27, 2026 00:54:01 What happens when you literally die — and come back with a completely different view on business, risk, and what actually matters?Matt Pohlson — founder and CEO of Omaze — joins Rory Sutherland and Elfried Samba to share the story behind building one of the UK’s fastest-growing businesses, and how a near-death experience changed everything.Matt recounts flatlining for four and a half minutes, the
June Sarpong with Rory Sutherland and Elfried Samba on culture, connection and staying in the game Mar 15, 2026 01:29:58 What does it take to build a career that lasts three decades — and stay curious enough to keep reinventing it?June Sarpong — broadcaster, author, entrepreneur and host of Culture Conversations — joins Rory Sutherland and Elfried Samba to talk about culture, leadership, and why visibility changes what people believe is possible.June reflects on her journey from teenage work experience at Kiss FM to
Ellie Norman with Rory Sutherland and Elfried Samba on finding fans and making them stay Mar 1, 2026 01:33:18 Ellie Norman — Chief Marketing Officer at Formula E and former Chief Communications Officer at Manchester United — joins Rory Sutherland and Elfried Samba to talk about her time at Honda and Virgin Media through to Formula One and now Formula E.Ellie explains how she walks into every room convinced she doesn't have all the answers, is always asking questions, and always learning.The conversati
Eliza Filby with Rory Sutherland and Elfried Samba on the Bank of Mum and Dad economy Feb 8, 2026 01:29:54 Dr. Eliza Filby — historian and author — joins Rory Sutherland and Elfried Samba to examine why inheritance now matters more than income.The conversation explores how the Bank of Mum and Dad has become a private financial system, why wages no longer deliver independence, and how access to family money shapes the risks people can take.It looks at why Gen Z now inhabits a world where work alone no l
Oscar Ryndziewicz with Rory Sutherland and Elfried Samba on DFYNE becoming the UK’s fastest-growing company Jan 26, 2026 01:17:59 Oscar Ryndziewicz — founder of DFYNE — joins Rory Sutherland and Elfried Samba to unpack the decisions behind one of the UK’s fastest-growing private companies.Ryndziewicz explains how DFYNE grew from a £6,000 credit card bet into a global activewear brand, why the company chose to scale from Glasgow rather than London, and how autonomy, simple metrics and trust replaced traditional management con
Clarke Ching with Rory Sutherland and Elfried Samba on bottlenecks, leadership and progress Jan 13, 2026 01:58:19 Clarke Ching — author of The Bottleneck Detective — joins Rory Sutherland and Elfried Samba to unpack why progress stalls, how leaders quietly become constraints, and why fixing the obvious problem often makes things worse.Most organisations don’t fail because of a lack of effort.
They fail because effort is applied in the wrong place.From traffic systems and hospitals to founders, governments and

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