Building Better Managers
Building Better Managers is a podcast from New Level Work, dedicated to helping leaders at every level create thriving, productive, and people-focused workplaces. Each episode features insightful conversations with leadership experts and organizational thinkers on topics like leadership development, coaching, communication, culture, productivity, employee engagement, and accountability. The podcast aims to equip leaders with the tools, mindset, and inspiration to bring out the best in their teams and themselves.
Episodes
The Manager as Coach: How to Use Coaching Conversations to Develop Your Team | Ep. #129
In this episode of Building Better Managers, produced by New Level Work, we explore one of the most high-leverage skills a manager can develop: coaching. Coaching isn't about having all the answers—it's about helping your team find their own. By learning how to ask powerful questions, guide problem-solving, and create an environment of trust, you can turn everyday interactions into meaningful deve
Difficult Conversations Planner: How to Prepare, Deliver & Follow Up Like a Pro | Ep. #128
In this episode of Building Better Managers, produced by New Level Work, we dive into one of the most stressful and avoided parts of leadership: the difficult conversation. Whether you're giving tough feedback to a direct report, navigating a peer conflict, or even managing up, these high-stakes dialogs can easily go off the rails. But they don't have to. We break down a practical two-part plannin
Mastering One-on-One Meetings: The Manager's Most Underrated Superpower | Ep. #127
In this episode of Building Better Managers, produced by New Level Work, we explore one of the most underrated yet high-impact tools in a manager's toolkit: the one-on-one meeting. While many treat one-on-ones as routine check-ins or status updates, top-performing managers know they're so much more. When done right, one-on-ones are a strategic space to build trust, drive clarity, and accelerate de
The Leadership Power of Listening: How Enhanced Listening Skills Can Transform Your Team | Ep. #126
In this episode of Building Better Managers, produced by New Level Work, we dive into one of the most underestimated leadership superpowers: listening. At a time when hybrid work, constant pings, and AI overload are stealing our attention, truly listening—with focus, curiosity, and empathy—has become a lost art. But it doesn't have to be. We explore the key techniques and mindset shifts from New L
Mastering Feedback with the SBI Model: A Framework for Growth and Trust | Ep #125
In this episode of Building Better Managers, we explore one of the most essential tools in every leader's toolkit: giving effective feedback. We introduce the SBI Model — Situation, Behavior, Impact, a practical, repeatable framework adapted from the Center for Creative Leadership. Whether you're delivering constructive feedback or reinforcing great work, SBI helps managers communicate with clari
Creating a Culture of Psychological Safety with Karolin Helbig and Minette Norman (Encore) | Ep #124
In this encore episode of Building Better Managers, host Wendy Hanson talks with experts Karolin Helbig and Minette Norman to explore the critical concept of psychological safety in the workplace. They discuss the importance of creating an environment where employees feel safe to express themselves, share ideas, and take risks without fear of negative consequences. The conversation covers practica
Navigating Workplace Drama Effectively with Marlene Chism (Encore) | Ep #123
In this encore episode of Building Better Managers, host Wendy Hanson engages with Marlene Chism to explore the complexities of conflict in the workplace. They discuss the importance of developing conflict capacity, emotional integrity, and leadership clarity. Marlene emphasizes the need for leaders to confront their inner narratives and the impact of organizational culture on conflict resolution.
Self-Care Strategies for Leaders with Liz Kislik (Encore) | Ep #122
In this encore episode of Building Better Managers, host Wendy Hanson discusses the importance of self-care for leaders with management consultant Liz Kislik. They explore effective time management strategies, the distinction between empathy and compassion, and the structural solutions that can support self-care in the workplace. The conversation emphasizes the need for leaders to model self-care,
Personal Connections: The Heart of Sales and Leadership with Chris Wells (Encore) | Ep #121
In this episode of Building Better Managers, host Wendy Hanson engages in a deep conversation with Chris Wells, VP of EMEA at New Level Work, about the intersections of sales, HR, and learning and development. They explore the importance of personal connections in sales, the similarities between HR and sales professionals, and the common blind spots in leadership development programs. The discussi
The Role of AI in Modern Leadership with Kristine Ellis (Encore) | Ep #120
Host Wendy Hanson engages with Kristine Ellis, Director of Talent Development at GuideWell, to explore the complexities of leadership in the healthcare sector. They discuss the unique challenges faced by healthcare leaders, the innovative use of AI in management, and the importance of coaching and collaboration in fostering a supportive work environment. The conversation also highlights strategies
Navigating Career Development in Modern Workplaces with Julie Winkle Giulioni (Encore) | Ep #119
In this encore episode of Building Better Managers, Wendy engages with Julie Winkle Giulioni, a renowned expert in career development. They discuss the evolution of career conversations, the importance of psychological safety, and the impact of remote work on employee growth. Julie emphasizes the need for continuous dialogue about career development rather than relying on annual reviews. The conve
AI: A Game Changer for Coaches with David Evans (Encore) | Ep #118
In this encore episode, host Wendy Hanson engages with David Evans, VP of Product at New Level Work, to explore the transformative role of artificial intelligence (AI) in leadership development. They discuss the definitions of AI, its applications in product development, and successful integrations in the industry. David shares insights on how AI can enhance coaching, streamline administrative tas
Kate Rath, Luis Vides & Rafael Tinoco on Building a Culture of Collaboration (Encore) | Ep #117
In this episode, host Wendy Hanson talks with the customer success team at Better Manager, discussing their roles, the importance of customer success, and the collaborative culture they foster. The conversation highlights the team's commitment to helping clients thrive at work, the lessons learned in their journey, and their vision for the future of customer success. Key takeaways: Customer succ
Dr. Julie Pham: Building Better Relationships Through Respect (Encore) | Ep #116
In this encore episode, host Wendy Hanson engages with Dr. Julie Pham, founder of CuriosityBase, to explore the critical role of respect in relationships, particularly in the workplace. They discuss the seven forms of respect — procedure, punctuality, information, candor, consideration, acknowledgement, and attention — and how understanding these can enhance communication and collaboration within
Meighan Hackett Poritz: Coaching and Fostering Trust in Leadership Development (Encore) | Ep #115
In this episode, Meighan Hackett Poritz, managing director of the Learning Forum, discusses the importance of peer learning and collaboration among leaders in the workplace. She talks about the evolution of work dynamics post-pandemic, the significance of trust in professional relationships, and innovative practices in talent development. The conversation highlights the need for a coaching culture
Karen Benz: Navigating Change and Empowering Leaders with 1:1 Coaching (Encore) | Ep #114
Dedicated and high-performing Executive Coach and former Vice President of Coaching at New Level Work, Karen Benz, explores the nuances of coaching in leadership. Learn the importance of understanding what coaching is and isn't, the concept of directed coaching, and the significance of building a strong coaching community. This conversation with host Wendy Hanson highlights the transformative 'Aha
Understanding the People Side of Change (Encore) with Tim Creasey | Ep #113
In this encore episode with Tim Creasey, we discuss the critical aspects of change management in organizations, especially in the context of the post-pandemic workplace. We explore the importance of understanding the people side of change, the role of managers as change agents, and the need for effective communication and support for employees during transitions. Tim emphasizes that successful cha
AI and Humor: The Future of Learning with Melissa Looney (Encore) | Ep #112
Join us for a special episode of Building Better Managers as we explore the intersection of humor and artificial intelligence with Dr. Melissa Looney. Discover how AI is shaping the future of higher education and the role humor plays in learning environments. As we look forward to 2025, learn about New Level Work's innovative AI product, Leora, and the importance of curiosity in the age of AI. Tun
Unlock the Power of Personal Connections in Leadership with Chris Wells | Ep #111
In our latest episode, Wendy sits down with Chris Wells, VP Sales EMEA, New Level Work, to explore how personal connections can redefine success in management and leadership. Chris shares a transformative story from his career, highlighting the importance of understanding personal goals over business objectives. Discover the surprising similarities between HR, L&D, and sales professionals and lear
Transforming Healthcare Leadership with AI and Coaching with Kristine Ellis | Ep #110
In our latest episode, we explore the dynamic world of healthcare leadership with Kristine Ellis from GuideWell. Discover how this health solutions company is utilizing innovative AI strategies to enhance team efficiency and security. Kristine shares her insights on leading through change, the critical role of coaching, and fostering collaboration across a geographically diverse workforce. Whether
Unlock the Power of Kindness in Leadership with Christy Pretzinger | Ep #109
Join host Wendy Hanson in this enlightening episode of Building Better Managers, where we explore the transformative power of kindness in the workplace with guest Christy Pretzinger. Christy, a high-energy entrepreneur and founder of WG Content, shares her insights on fostering a people-focused culture and the importance of self-awareness and vulnerability in leadership. Discover how kindness can
Julie Winkle Giulioni: Elevate Your Career Development Skills | Ep #108
In our latest episode, Wendy welcomes back Julie Winkle Giulioni to discuss her updated book, "Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Still Want." Julie shares invaluable insights on the importance of career development, the impact of remote work, and how AI can complement but not replace human interaction in career growth. Discover practical tips fo
Hannah MacDonald-Dannecker: Unlocking the Potential of Gen Z in the Workplace | Ep #107
In our latest podcast episode, we explore the unique characteristics and expectations of Gen Z employees. Join host Wendy Hanson and special guest Hannah MacDonald-Dannecker as they delve into the strengths and challenges of this digital-native generation. Learn how to effectively manage and integrate Gen Z into your organization, foster collaboration across generations, and create an environment
Derrick Mains: Transform Your Organization with Dr. D's Insights! | Ep #106
Are you ready to take your organization to the next level? In our latest podcast episode, we sit down with Emmy award-winning content creator and optimization consultant Derrick Mains. Derrick shares invaluable insights on improving organizational systems, the role of AI in business, and the importance of empathetic leadership. Discover how to create productive, happy workplaces and drive busines
Bragging Rights: How to Talk About Your Work Using Purposeful Self-Promotion with Lisa Bragg | Ep #105
In this enlightening episode of Building Better Managers, host Wendy Hanson engages in a thoughtful conversation with Lisa Bragg, the esteemed author of "Bragging Rights: How to Talk About Your Work Using Purposeful Self-Promotion." They explore the intricate art of self-promotion, providing listeners with invaluable, actionable advice on how to highlight their strengths without appearing boastful
Elevate Your Leadership Game with Michael Barton's Expert Strategies | Ep #104
Join us in this enlightening conversation with Michael Barton, a seasoned entrepreneur and executive coach, as we unravel the stages of company maturity and the vital role of leadership in navigating these phases. Michael shares his 25-year journey from a logic-driven consultant to a holistic coach, blending left-brain analytics with right-brain empathy to guide leaders through personal and organi
Transforming HR: Insights from Kathi Enderes on Systemic HR | Ep #103
In this episode, we delve into the transformative journey of systemic HR with Kathi Enderes from the Josh Bersin Company. Kathi shares insights from their comprehensive study involving 7.5 million HR professionals on LinkedIn, revealing a new framework for systemic HR that aligns HR strategies with business outcomes. Discover how leading companies like Lego, Mastercard, and New York Presbyterian a
Kendall Wallace: Unlocking Workplace Harmony with Bowen Systems Theory | Ep #102
Unlock the secrets to a harmonious and productive workplace in our latest podcast episode featuring Kendall Wallace. Discover how Bowen Systems Theory can help you understand and improve team dynamics by exploring the influence of family patterns on workplace behavior. Kendall shares her personal journey, practical strategies for managers, and the profound lessons Hawaiian culture can offer to cor
Turning Stress into Resilience: Insights from Dr. G | Ep #101
Welcome to another insightful episode of "Building Better Managers" with your host, Wendy Hanson. In this episode, Wendy dives deep into the topic of stress and resilience with renowned resilience expert, Dr. Deborah Gilboa, popularly known as Doctor G. Discover how stress, if managed correctly, can be transformed into a tool for resilience and productivity. Learn practical strategies to navigate
Unlock the Power of Data-Driven Leadership with Lora Kyle (Our 100th Episode!) | Ep #100
In this milestone 100th episode of Building Better Managers, we celebrate with a deep dive into the transformative power of data-driven leadership development. Our special guest, Lora Kyle, VP of Global Talent Development at Chegg, shares invaluable insights on leveraging metrics to amplify HR and L&D efforts. Discover the secrets to gaining C-suite buy-in, the Kirkpatrick Model, and the future of
Celebrating 100 Episodes of Building Better Managers - Clips from Our Top 5 | Special Edition
Join us for the centennial celebration of 'Building Better Managers' with your host Wendy Hanson, as we look back on the wisdom imparted by our distinguished guests. This milestone episode revisits the top five segments that have made an impact on our listeners, offering a blend of expert insights on culture, leadership, emotional intelligence, and the power of AI in business. Whether you're a sea
Redefining Career Paths with Alisia Gill | Ep #99
Have you ever felt stuck in your career, unsure whether to seek a new job or embark on an entirely different path? The latest episode of Building Better Managers is a treasure trove of wisdom for anyone standing at this crossroads. Alisia Gill, the founder and CEO of Navista, joins host Wendy Hanson to discuss a topic that resonates with many: career navigation. With over 15 years of experience g
Cultivating an Inclusive and Productive Workplace Culture with Chrysta Wilson | Ep #98
It's time to rethink DEI in the workplace with Chrysta Wilson on the Building Better Managers Podcast! Explore how genuine care and emotional intelligence can transform your company's culture and lead to unprecedented growth and innovation. Chrysta's practical framework, LOVE, will guide you through the essential steps of listening, offering support, valuing contributions, and exercising emotional
Unveiling DEI: Daisy Auger-Dominguez's Journey from Google to Vice Media | Ep #97
Join Wendy Hanson as she welcomes DEI expert Daisy Auger-Dominguez to the Building Better Managers podcast for a transformative discussion on the future of workplace culture. Daisy, with her wealth of experience from Google to Vice Media, offers actionable insights on how companies can navigate the "messy middle" and move towards a more inclusive and equitable environment. Get ready to be challeng
AI-Driven Leadership Development: Blessing or Curse? with David Evans | Special Edition
Are you ready to unlock the potential of AI in your leadership journey? Tune into the Building Better Managers podcast where Wendy Hanson and David Evans, VP of Product at New Level Work, delve into the transformative power of AI in leadership and development. Learn about the cutting-edge Leadership Oracle, AI's role in 360 reports, and how machine intelligence can be your ally in fostering a more
Breaking Boundaries: Navigating Non-Linear Growth and Visionary Leadership with Jan Foo | Ep #96
In this empowering episode of the Building Better Managers podcast, we sit down with Jan Foo, a senior director at Servicenow, to delve into her remarkable career spanning two decades. As we honor Women's Leadership Month, Jan takes us through her experiences at companies like UBS, Cisco, and VMware, and her relentless pursuit of pushing boundaries and taking risks. She discusses the significance
Great Advice from a Woman Leader with Charlene Dodson | Ep #95
Charlene Dodson is the VP of Human Resources for Dollar Tree Stores, serving over 8000+ locations and 100,000 associates. That's a big job! Charlene gives practical advice for new and seasoned women leaders on the importance of having diverse perspectives in the room, especially women and people of color, and the need to speak up and share those perspectives. She encourages all women to step into
Leading with Vision: Essential Skills for Hiring and Leading with David Dodson | Ep #94
In this must-listen episode of the Building Better Managers podcast, Wendy Hanson and David Dodson, a Stanford GSB luminary, delve into the art of mastering management in today's complex business environment. Discover the unexpected findings from Dodson's extensive research on market growth and investment success, and learn about the five non-negotiable skills for leading an organization to victor
Elevated Talent Acquisition: Tips for Successful Hiring in 2024 with Ken Schmitt | Ep #93
Welcome to a new episode of Building Better Managers! I'm your host, Wendy Hanson, and I'm very excited to introduce today's guest – TurningPoint Recruiting Founder and CEO, and author of The Practical Optimist: An Entrepreneurial Journey Through Life's Turning Points, Ken Schmitt. In this episode, Ken and I take a deep dive into the current landscape of hiring, uncover challenges and changes th
Navigating Leadership Challenges in 2024: Insights from New Level Work Coaches | Ep #92
Welcome to a brand new episode of Building Better Managers! As we step into 2024, join us for an insightful conversation with Daphna Gale and Rachel Peterson, seasoned coaches from New Level Work. Formerly known as BetterManager. In this episode, our hosts share the latest insights gleaned from coaching leaders across the globe, shedding light on the challenges faced by emerging managers, high-po
New Year - New Level Work with Sonja Lutz | Ep #91
Welcome to 2024 and our first episode of the year with your host, Wendy Hanson, and our very special guest, Sonja Lutz, New Level Work (formerly BetterManager), CMO. In this episode, we will introduce the idea behind re-naming the company and the exciting focus of our marketing in the future. New Level Work is a tech-enabled coaching solution that provides a unique leadership framework, focusing
Laughing into the Future: Exploring AI, Humor, and Learning with Melissa Looney | Ep #90
Join Wendy Hanson and Melissa Looney on "Building Better Managers" for a lively exploration of AI and humor. Melissa, a learning professional and doctoral candidate, unveils the evolving role of AI in higher education, spotlighting the curiosity around generative AI like ChatGPT. Delve into the profound impact of humor in instructional settings, where Melissa underscores its innate connection to
2024 Trends: A Deep Dive into AI Tools for Leaders with Denise Brosseau | Ep #89
In this episode of "Building Better Managers," host Wendy Hanson welcomes special guest Denise Brosseau to discuss the exciting world of AI tools in leadership. Denise shares her favorite tools, from Chat GPT to otter.ai, Canva, Grammarly, pi.ai, and perplexity.ai. Explore how these tools can be game-changers in content creation while navigating potential pitfalls with Denise's expert guidance. G
Navigating Soft Skills for Hard Conversations with Special Guest Sam Horn | Ep #88
In this episode of Building Better Managers, co-founder of Better Manager, Wendy Hanson, engages in a thought-provoking conversation with renowned author Sam Horn. Together, they explore the intricate landscape of soft skills, focusing on effective communication and strategies for handling challenging conversations in the workplace. Sam shares valuable insights from her latest book, "Talking on Eg
Boosting Profits Through Leadership Development: John Topping's Insights | Ep #87
Welcome to "Building Better Managers" with your host, Wendy Hanson, and special guest John Topping, President & COO at BetterManager. In this episode, John shares the results of a recent ROI study conducted by BetterManager. The study focused on the impact of leadership development programs on organizations and their financial benefits. Wendy introduces John and highlights his impressive career,
From Burnout to Balance: Expert Advice with Cait Donovan | Ep #86
Welcome to another insightful episode of "Building Better Managers" with your host, Wendy Hanson, and our special guest, Cait Donovan. Today, we're diving deep into the world of burnout, how it affects us personally and professionally, and most importantly, how we can prevent it. Cait Donovan, an expert in burnout and acupuncture, will be sharing her wisdom and practical strategies to help you st
Leading with Heart: Meg Donovan's Journey to Vulnerable Leadership | Ep #85
Welcome to "Building Better Managers," hosted by Wendy Hanson with special guest Meg Donovan. Today, we explore vulnerability in leaders, a concept popularized by Brene Brown. Our special guest, Meg Donovan, Chief People Officer at NextThink, shares her personal experience of vulnerability and empathy in the workplace. Meg's journey through personal challenges revealed the power of empathy, which
Cultivating Gratitude in Leadership: Insights from Star Dargin's Journey | Ep #84
Welcome to another insightful episode of "Building Better Managers," the podcast hosted by Wendy Hanson. In today's engaging conversation, Wendy welcomes a special guest, Star Dargin, a seasoned coach and expert in the field of gratitude. Join Wendy and Star as they explore the remarkable impact of gratitude on workplace culture and leadership. Star Dargin, a professional coach with extensive exp
Cultivating a Culture of Appreciation: Insights from Wendy Hanson | Ep #83
Welcome to Building Better Managers, the podcast that explores the important work of managers, hosted by Wendy Hanson. In this episode, Wendy takes center stage to discuss one of her favorite topics: gratitude, recognition, and appreciation. Join her as she delves into the heart of these essential values and their impact on creating a thriving workplace culture. Meet Wendy Hanson, co-founder of B
Mastering the Art of Communication with Susan Freeman | Ep #82
Welcome to "Building Better Managers," hosted by Wendy Hanson. In today's episode, we're privileged to have a thought-provoking conversation with Susan Freeman MBA PCC, a seasoned executive coach, team coach, author, and leadership consultant. Our focus today is on the profound impact of communication in leadership and how internal energy plays a pivotal role in transforming working relationships.
Empower Your Workplace: Exploring Positive Influence with Brian Smith | Ep #81
Welcome to "Building Better Managers," the ultimate podcast for ambitious leaders and managers. Hosted by Wendy Hanson, co-founder of BetterManager, this podcast is thrilled to welcome a special guest, Brian Smith, founder of IA Business Advisors, a renowned management consulting firm. In this episode, Wendy and Brian explore the power of positive influence and effective communication, highlight
Self-Care for Success: Empowering Leaders to Take Care of Themselves and Their Teams with Liz Kislik | Ep #80
Welcome to "Building Better Managers," the podcast where Wendy Hanson, co-founder of BetterManager, interviews top leadership professionals to uncover strategies for creating a happier, highly engaged, and more productive workplace. In this episode, Wendy sits down with Liz Kislik, a management consultant and executive coach with a wealth of experience in developing high-performing leaders and wor
Strategies for Collaboration and Strong Relationships in the Workplace with Sally Helgesen | Ep #79
Welcome to "Building Better Managers" the podcast that brings you insightful conversations and actionable strategies for creating an inclusive and thriving workplace. With your host, Wendy Hanson, and in today's episode, we have a very special guest, Sally Helgesen, joining us. Diversity and inclusion are more than just buzzwords; they are essential for driving success in any organization. In thi
Thriving at Work: Customer Success Stories from BetterManager with Kate Rath, Luis Vides & Rafael Tinoco | Ep #78
Welcome to "Building Better Managers", today we will explore customer success and BetterManager's mission to help people thrive at work. In this episode, we interview key managers on our internal BetterManager team, Kate Rath, VP of Customer Success, Luis Vides and Rafael Tinoco, both passionate customer success managers. Discover their insights, experiences, and the exciting possibilities of fost
Embracing Diversity for Success: Creating an Inclusive Workplace with Mike Robbins | Ep #77
Join host Wendy Hanson and renowned speaker and coach Mike Robbins on the "Creating an Inclusive Workplace with Mike Robbins" podcast. Together, they explore the transformative power of diversity in the workplace. Discover practical strategies, inspiring stories, and expert insights on fostering psychological safety, creating an inclusive culture, and leveraging the strengths of diverse teams. Wh
Leadership through Change: Empowering Managers to Guide Teams with the CLARC Method | Ep #76
Join us for an engaging and insightful conversation on the critical role of people managers in times of change. Our guest, Tim Creasey, shares his wealth of knowledge and experience on how to lead with empathy and purpose during these challenging times. Through a memorable and easy-to-remember acronym, the CLARC method, Tim offers practical guidance on how to effectively manage change. Whether it
Coaching Insights & Trends with BetterManager Coaches David Andrews & Tommie English | Ep #75
In today's persistently challenging business environment, having a thought partner to help reframe feelings and reflect on experiences from a new perspective can be invaluable. At BetterManager, our top-rated community of coaches serve in this all-important role for managers and leaders at every level within organizations all over the globe. On this episode, Wendy is joined by BetterManager coach
Thriving in the Modern Workplace: How to Build a More Inclusive Culture with Karen Catlin | Ep #74
Being an ally and creating a more inclusive workplace culture is a responsibility for everyone, not just those who work in Diversity, Equity, and Inclusion roles. For organizations to get diversity and inclusion right, you need to build a culture that truly embraces difference, where everyone feels valued and heard. Only then can you truly begin to thrive. On our latest podcast, we are joined by
The Hidden Key to High-Performing Teams: Psychological Safety in the Workplace with Karolin Helbig and Minette Norman | Ep #73
While there is an abundance of research on the concept of psychological safety, there is limited practical information on how to create psychologically-safe, highly-engaged and healthier workplaces where one can speak up without the risk of punishment or humiliation. Join us as we welcome Karolin Helbig and Minette Norman, authors of The Psychological Safety Playbook: Lead More Powerfully by Bein
Culture-Building Best Practices from A to Z with Simon D'Arcy | Ep #72
Your company's culture is either a headwind holding you back or a tailwind helping push you forward toward greater success and productivity. Which is yours? And if it's not headed in the right direction, what's the quickest way to turn it around? Our guest today, Simon D'Arcy, is an executive coach and partner at Evolution.team, a coaching, consulting and investment firm, where he focuses on help
Why 1:1 Coaching is a Game Changer for Managers with Karen Benz | Ep #71
Every business is invested in growing and developing its leaders. If they can be taught, they can lead. And, good leadership has a ripple effect. While the need for greater leadership development has never been more critical, determining what kind of solution will best equip your team to lead successfully—today and into the future—remains a difficult task. The corporate learning industry is fille
How to Go from Leader to Thought Leader with Denise Brosseau | Ep #70
The very best leaders and managers, at every level, carry a a presence about them. Whether among a small team or an entire organization, that presence can draw people to you. And your role as a leader, of course, is not just to bring people together through your actions and ideas, but to move them toward a common goal or cause. Being a thought leader is a time-tested, effective way of harnessing
Positive Persuasion and Influencing with Integrity Featuring Stephen McGarvey | Ep #69
At BetterManager, we consistently see the importance of interpersonal communication skills as the top topic being discussed in 1:1 coaching – no matter what role individuals and managers play within an organization. Developing the skills to persuade and influence others will open doors in your professional, as well as your personal life, as you're able to better communicate with others and lead t
Co-Creating the Future of Your Organization with Daniel Truran | Ep #68
The business world is in a state of great change and opportunity. With an ever-growing remote and hybrid workforce, an increasing emphasis on DEI, sustainability, and technology, the "command and control" style of leadership has become more or less obsolete. The future success of your company relies on managers that lead with values and vision, and work together as super-collaborators solving pro
Making the Most of Your First 30 Days on the Job with Charley Longfellow | Ep #67
Your first 30-to-90 days as a new leader in an organization can make or break you. It's so easy to get caught up in "Here's how I'm going to fix things!" But do you really know the situation well enough? It's often much better to align with your team on a general vision and direction first, and use that first month to listen, observe, and assess why things are the way they are. This puts you in a
Building Better Virtual Connections with Dr. Amy Mednick and Dr. Diane Lennard | Ep #66
Remote and hybrid working environments, in some form, are here to stay. Understanding how to maintain well-being, increase employee engagement, and strengthen connections in professional contexts as our interactions become more and more remote can be a game changer for managers and leaders at any organization. Today's guests, Dr. Amy Mednick and Dr. Diane Lennard are the authors of the deeply-res
Shining a Light on Hidden Disabilities in the Workplace with Harper Spero | Ep #65
People with invisible illnesses may look fine, but that doesn't mean they aren't struggling. When Harper Spero was diagnosed with an extremely rare immunodeficiency disorder, she was determined to create her own narrative. And not only has Harper learned to embrace her invisible illness, but now she's on a mission to provide resources and hope to others who are silently struggling. Harper Spero i
Get Your Company Unstuck! with Mpume Ncube-Daka | Ep #64
Does your company work hard to identify and get the most from each individual's unique talents? Or does it just accept talent flight, "The Great Resignation" and "quiet quitting" as unavoidable? The truth is that all your leaders from the C-Suite to your frontline managers can benefit from recognizing the signs and helping people out when they get stuck. Mpume Ncube-Daka is an internationally-acc
What Neuroscience Reveals About Hope and Why It Matters to Your Workplace with Dr. George Woods | Ep #63
Hope is more than a "nice to have"; it can play a central role in business, as it drives resilient behavior, engagement, and innovation. In this episode, we explore the neuroscience behind hope and mindfulness, and the discuss benefits of applying the learnings in the workplace with forensic neuropsychiatrist Dr. George Woods. Dr. Woods is an accomplished physician, specializing in neuropsychiatr
How to Build a Thriving Company Culture with Marc Reifenrath | Ep #62
We've all heard the expression "culture eats strategy for breakfast." But what does a strong organizational culture actually look like? It's about a lot more than just occasional happy hours, pool tables, or free snacks. When your culture comes from living your core values, it will be the guiding star for your actions and how you attack each day with your team. Marc Reifenrath is the co-founder
Creative Techniques for Leading Remote & Global Teams with Charlie Nelson | Ep #61
If your organization has embraced a hybrid or fully-remote work model, your managers need to be equipped with an array of adaptable and effective tools for team development, including coaching. Today's guest, Charlie Nelson, is responsible for all aspects of worldwide operations for SmartRecruiters, including GTM & distribution strategy and performance optimization. Translation: he knows a thing o
You CAN Have a Drama Free Workplace! with Marlene Chism | Ep #60
Workplace drama can affect every aspect of business: Employee engagement, productivity, teamwork, customer service, and, ultimately, your bottom line. And from frontline managers to top-level executives, leaders often do not realize how much they themselves actually contribute to the conflict and drama within their workplaces. Everyone has blind spots, so it's critical to evaluate how conflict an
How Being a Great Facilitator Betters Your Business Outcomes with Jaren Murphy | Ep #59
All leaders and managers need to know how to effectively facilitate a meeting that brings together their team, peers, and customers in a meaningful way. Our guest, Jaren Murphy, is the Vice President of Business Development at McCarthy Building Companies, a builder of water infrastructure and other commercial projects across the United States. Jaren believes that while every meeting is different
How Organizations Can Thrive By Promoting Neurodiversity & Psychological Safety with Tara May | Ep #58
As the world of work evolves, leaders and managers are being asked to do more. In addition to day-to-day responsibilities, successful companies are engaging leaders in conversations about broader issues like return on investment. What's one of the best ways to ensure a company's financial success? By putting people first and embracing a culture of growth and innovation. Teams who can innovate, ev
Use These 7 Forms of Respect to Transform Your Workplace with Dr. Julie Pham | Ep #57
Leaders, and particularly middle managers, are constantly being challenged. While it's never been easy to navigate the needs of both the C-Suite and junior staff members, the past few years have created a slew of new priorities and pressures. From managing remote and hybrid teams and effectively implementing and supporting company DEI priorities to rallying staff during times of crisis and reduci
Powerful Storytelling Skills for Leaders and Managers with Richard Newman | Ep #56
Over 80% of people from the front lines to the C-Suite point to ineffective communication as a root cause of many team project failures. And the migration to more remote and hybrid workplace setups isn't making things any easier! To help you up your game we've brought in Richard Newman, founder of Body Talk and author of "You Were Born to Speak", to show us how leaders and managers can add some p
Leading with Confidence, Vision, and Direction with Jennifer Chapman | Ep #55
If your leadership development program isn't cultivating leaders and managers that know how to build and develop a culture of trust, loyalty, and positive work relationships, it's already hurting your bottom line. Every day your people managers encounter opportunities to lead, nurture, and take care of their employees, but they also need to learn how to take care of and manage themselves. In thi
The Minimalist Approach to Meeting Today's Leadership Challenges with Danny Hadas | Ep #54
Leadership challenges are in the spotlight due to the upheavals of the pandemic and The Great Resignation. Organizations are struggling to find effective solutions as people are leaving workplaces left and right. Today's guest, Danny Hadas, believes that Minimalist Leadership is a great place to get some answers. Danny is a #1 Best-selling author, leadership coach, and former adviser to the world
Making Workplaces Work for Everyone with Ultimate Medical Academy's Nicole Anzuoni & Crystal Lauderdale | Ep #53
The way we work together has changed in profound ways over the past two-plus years. Making the most of this moment means more than simply "getting back to the office." On the Building Better Managers podcast, we're always excited to spotlight strategies, tools, and tips that organizations and leaders can model to create positive and healthy work environments. In this episode, we're joined by Nico
Leading with Authenticity: Having Algorithm & Learning How to Dance with Roberto Giannicola | Ep #52
No matter how well-designed your algorithms, they won't teach you how to lead with empathy and heart. The hard truth is that no matter how brilliant you may be, your technical abilities won't provide you with the charisma, empathy, and grace often needed to advance. Leading with authenticity may not come naturally for everyone, but it can be an absolute game-changer when trying to get the most fr
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