The Health System CXO Podcast
The Health System CXO Podcast, sponsored by The Health Management Academy, features three new content streams for Health System CXOs. Hosted by subject matter experts Anne Herleth, Jasmaine McClain, and Jackie Kimmell, the podcast covers topics for Health System Nurse Executives, Health Equity Officers, and Strategy Executives. It aims to activate health system leaders towards outcomes and scalable solutions.
Episodes
From Crisis to Innovation: Is Tech Easing the Workforce Strain?
In this episode, Robin Brand and Naj Khan discuss the pressing workforce challenges facing health systems, particularly the clinician shortages and rising costs. They explore how technology and AI are being adopted to address these issues, revealing a gap between interest and implementation. The conversation also covers staffing strategies, care model redesigns, and the importance of tailoring sol
Agile Scaling: How Health System CXOs are Pursuing Asset-Light Growth
In this episode of the Health Systems CXO podcast, Brian Contos discusses the current challenges facing health systems, including financial pressures and policy changes. He emphasizes the need for health systems to rethink their growth strategies, focusing on operational scale through AI and site of service optimization. Welcome to the Health System CXO Podcast, sponsored by The Health Management
The '50/50 Rule' – and Other Unconventional AI Practices That Create Lasting Value
In this conversation, Anne Herleth discusses the critical importance of governance in healthcare AI, emphasizing the need for practical rules to manage AI effectively. She introduces four key rules: the 50-50 rule for balancing quick wins with long-term transformation, the 80% rule for choosing good enough solutions, the one-in-two-out rule for managing vendor relationships, and the 12-month rule
Why (a lack of) Change Management is Holding Back Value-Based Care with Kairon Health Cofounder Nick Bartz
In this episode of the Health System CXO podcast, Robin Brand interviews Nick Bartz, co-founder and CEO of Kairon Health. This conversation covers the importance of understanding the operational realities of healthcare, the role of technology in facilitating change, and the challenges of implementing value-based care.Welcome to the Health System CXO Podcast, sponsored by The Health Management Aca
Aligning on Equity: Leading Change Through Strategic Communication
In this episode, Jess discusses the strategic communication necessary for healthcare leaders to advance health equity amidst changing legislation. The conversation emphasizes the importance of aligning health equity initiatives with organizational priorities, understanding stakeholder needs, and the role of influence in driving change. Jess highlights the significance of executive buy-in while cau
Understanding AI's Impact on Nursing Care Delivery: Early Lessons from the Frontlines
This conversation explores the impact of AI on nursing care delivery, focusing on the challenges of nursing workload and labor costs. Anne Herleth discusses various AI pilot projects that aim to improve patient safety and nursing education, highlighting successful outcomes and the importance of nurse involvement in AI implementation.Welcome to the Health System CXO Podcast, sponsored by The Health
Closing the Women's Healthcare Gap: A Conversation with Tia cofounder Felicity Yost
In this conversation, Felicity Yost, co-founder and CEO of TIA, discusses the evolution of women's healthcare through the lens of her company, TIA. Starting as a health information app, TIA has transformed into a full-service clinic model that emphasizes holistic care, patient relationships, and innovative solutions to address the unique needs of women. Felicity shares insights on the challen
What Happened to Walgreens?
This conversation explores the rise and fall of Walgreens, focusing on its healthcare strategy and the challenges it faced in the retail pharmacy market. The discussion highlights key events, including the merger with Alliance Boots, the impact of online competition, and the company's attempts to diversify into healthcare delivery. It also examines the lessons learned from Walgreens' str
AI’s Implications for Healthcare Quality and Accountability
In this episode, Jess Evara discusses the transformative potential of artificialintelligence (AI) in healthcare, particularly focusing on ambient listeningtechnology. The conversation explores how AI can enhance health equity, improveaccountability, and address disparities in health outcomes. Key insights includethe benefits of ambient listening in fostering deeper patient-provider connections,imp
Nurse Manager Series Part 2: How Health Systems are Failing These Leaders with Nadia Critchley
In this conversation, Anne Herleth and Nadia Critchley discuss the critical need for investment in nurse manager development. They explore the challenges faced by nurse managers, the importance of change leadership over change management, and the tangible impacts of leadership development programs on healthcare systems. The discussion emphasizes the necessity of equipping nurse managers with the s
Nurse Manager Series Part 1: How Health Systems are Failing These Leaders
In this conversation, Anne Herleth discusses the critical role of nurse managers in healthcare and how health systems are failing to support them. She highlights the increasing responsibilities of nurse managers, the challenges they face with workload and burnout, and the need for strategic initiatives to improve their working conditions. The conversation emphasizes the importance of understanding
Intermountain's Rural Hub and Spoke Model: Interview with CSO Dan Liljenquist
Dan Lilienquist, Chief Strategy Officer at Intermountain Health, joins Health Systems CXO to discuss rural healthcare challenges and how the hub-and-spoke model and virtual hospitals are reshaping care delivery. From advocacy to innovation, this episode highlights scalable solutions to improve clinical outcomes and bridge healthcare disparities.Welcome to the Health System CXO Podcast, sponsored b
Moving On Mission: Insights From Healthcare Anchor Network w/ David Zuckerman [Health Equity - Jasmaine McClain, Ph.D.]
Your Health System CXO podcast host Jasmaine McClain & David Zuckerman, president and founder of the Healthcare Anchor Network, discuss the transformative potential of health systems as anchor institutions in addressing community disinvestment and economic insecurity. Together they emphasizes the importance of leveraging hiring, purchasing, and investing practices to create equitable local eco
Span of Control: The Key to Nurse Manager Sustainability Pt 1 [Nurse Executives-Anne Herleth]
Anne Herleth, your Health System CXO Podcast host discusses the critical role of nurse managers in healthcare and how health systems are failing to support them. Anne highlights the increasing responsibilities of nurse managers, the challenges they face with workload and burnout, and the need for strategic initiatives to improve their working conditions. Welcome to the Health System CXO Podcast, s
Collaborative Health Equity Initiatives Featuring Rachel Thornton- [Jasmaine McClain, Ph.D.]
Your Health System CXO podcast host Jasmaine McClain has special guest Rachel Thornton join her to discuss health equity. Rachel, pediatrician and healthcare executive at Nemours Children's Health, discusses her journey in healthcare leadership and the importance of health equity. Key Takeaways1.Health equity is a core focus at Nemours Children's Health.2.Investing in children's hea
Frontline Nurse Perspectives: Trust and Communication | Part 3 [Nurse Executives-Anne Herleth]
This week on the Health System CXO Podcast your host Anne Herleth discusses the perspectives of frontline nurses, focusing on their information sources, trust issues with leadership, and the importance of effective communication. Key Takeaways1.Frontline nurses need more information about emerging innovations.2.Peer influence is significant during periods of change or stress.3.Less than half of nu
Is Site-Neutral Payment Finally Coming? [Strategy Executives - Jackie Kimmell]
Join your Health System CXO Podcast host Jackie Kimmell as she discusses the critical topic of site neutrality in healthcare payments, exploring its implications for health systems and the evolving legislative landscape. She highlights the bipartisan momentum towards site neutral payments, the potential cost savings for Medicare, and the importance of understanding these changes for healthcare exe
From Buy-In to Breakthrough: Building True Health Equity Champions - Jasmaine McClain, Ph.D.]
Your Health System CXO Podcast host Jasmaine McClain discusses the challenges health equity leaders face in driving real change despite having leadership buy-in. Jasmaine emphasizes that buy-in is not enough and outlines three key factors for success: clear internal alignment, translation of system priorities into executive priorities, and demonstrating the value of health equity investments. McCl
AI In Nursing | Safe Staffing & Mandated Ratios | Part 2 [Nurse Executives-Anne Herleth]
Your Health System CXO podcast host Anne Herleth and Lauren Rewers discuss the findings from a research study on frontline nurses' perceptions regarding safe staffing and the use of AI in healthcare. They explore the low confidence levels among nurses about their organizations' commitment to safe staffing, the preference for human-centered solutions, and the significant communication gap
New Vehicles for Value-Based Care and Cone's CSO on Risant [Strategy Executives - Jackie Kimmell]
SummaryYour CXO host Jackie Kimmell discusses three significant developments in the healthcare sector that highlight innovative approaches to value-based care and investment. The first topic covers the surprising acquisition of Summa Health by General Catalyst, exploring the implications of this investment for healthcare systems. The second segment focuses on Longitude Health, a new collaborative
Navigating Healthcare Leadership Challenges [Health Equity - Jasmaine McClain, Ph.D.]
Our Health System CXO podcast host, Jasmaine McClain interviews Mikelle Moore, a seasoned healthcare executive with over 25 years of experience. Together they discuss the challenges of healthcare leadership, the importance of health equity, and the role of impact investing in addressing social determinants of health. Key Takeaways:1. Healthcare is challenging, and leaders must prioritize self-care
AI in Nursing | What the Headlines Got Wrong | Part 1 [Nurse Executives-Anne Herleth]
Anne Herleth, your Health System CXO podcast host, discusses the perspectives of frontline nurses regarding AI in healthcare. Anne highlights the misconceptions surrounding nurses' opposition to AI, presenting data that shows a more nuanced view. Anne also emphasizes the need for understanding and collaboration between nurses and AI to improve healthcare delivery.Key Takeaways1. Understandin
Emerging Trends in Healthcare: The Rise of Disruptors [Strategy Executives - Jackie Kimmell]
Jackie Kimmell, your Health System CXO host discusses the emerging trend of cost transparency in healthcare, focusing on the rise of companies like Surest that offer innovative insurance models aimed at reducing out-of-pocket costs for patients. Jackie highlights significant data points indicating a shift in employer-sponsored insurance offerings and the implications of rising healthcare costs for
Challenges & Parallels In Quality & Equity Work [Health Equity - Jasmaine McClain, Ph.D.]
Your Health Systems CXO Podcast host Jasmaine McClain focuses on the intersection of health equity and healthcare quality, highlighting how health systems are integrating these two vital areas. Jasmaine also explores the growing trend of health equity teams reporting through quality leadership. She also touches on the challenges health systems face, such as administrative burdens in quality repor
The Return On Investment Of Virtual Nursing [Nurse Executives-Anne Herleth]
Your Health System CXO Podcast host Anne Herleth brings a very special episode about Virtual Nursing. Virtual nursing is a solution that is gaining popularity in the healthcare industry. It involves a virtual nurse overseeing or supporting care delivery by a bedside team. Virtual nursing is not outpatient telehealth or behavioral coaching, but rather a way to enhance the work of bedside nurses. It
Future Trends In The Medicare Advantage Landscape
Jackie Kimmel, your Health Systems CXO Podcast host for Strategy Executives, discusses the challenges and trends in Medicare Advantage (MA) contract management. Jackie highlights the declining yield from MA contracts and the negative impact on health system financial sustainability. The increasing number of audits, denials, and prior authorizations from MA payers is also a major pain point for he
Advancing Health Equity With Dr. Joseph Betancourt
Our CXO Podcast host Jasmaine McClain brings on special guest Dr. Joseph Betancourt, President of the Commonwealth Fund, to discuss health equity and the work being done to improve healthcare for diverse populations. Dr. Betancourt highlights the role of the Commonwealth Fund in advancing health equity and emphasizes the importance of addressing issues such as primary care, Medicaid payment and re
Rethinking Workforce Costs In Health Systems [Nurse Executives - Anne Herleth]
Nurse Executives this episode is FOR YOU! The Health System CXO Podcast host Anne Herleth discusses the challenges and solutions in the nursing workforce. Anne highlights the financial aspect of health systems and the need to think differently about workforce costs. She also addresses the issues of turnover, shortages, workload, and clinical competence in the nursing profession. Anne emphasizes th
The Impact of Regulatory Changes on Medicare Advantage [Strategy Executives - Jackie Kimmell]
On this episode of The Health System CXO Podcast, Jackie Kimmell, Sr. Director - Member Insights at The Health Management Academy, discusses Medicare Advantage (MA) and its impact on health system executives. She also discusses the growth and significance of MA in the healthcare industry, the profitability for payers, the benefits and challenges for beneficiaries, and the struggles health systems
Moving Beyond Talk: Taking Action For Health Equity [Health Equity - Jasmaine McClain, Ph.D.]
In this episode of The Health System CXO podcast, Host Jasmaine McClain, Ph.D. discusses how health systems can effectively address health disparities by embedding equity into every aspect of their operations. Jasmaine outlines five key hallmarks of committed health systems: 1) having a community-oriented board, 2) ensuring public-facing accountability, 3) fostering a "C-suite Justice League&
Solving Complex Challenges in Healthcare Using AI with Diana Nole, CVP, Health & Life Sciences, Microsoft
Welcome back to The Table Podcast with Renee DeSilva, where she and Diana Nole, CVP, Health & Life Sciences, Microsoft, explore the ever-evolving landscape of artificial intelligence and its profound impact on healthcare. AI has taken incredible strides over the past five to 10 years, and Renee and Diana delve into Gen AI, the fastest-growing consumer software application in history. From its
Advancing Care Delivery Through Innovation with Janice Nevin, President and CEO of ChristianaCare
On today's episode of The Table Podcast, Renee DeSilva - CEO of The Health Management Academy - sat down for a conversation with Dr. Janice Nevin, the President and CEO of ChristianaCare, who brings over 21 years of dedication to the mission of service.In this episode, Renee explores Dr. Nevin's unwavering commitment to ChristianaCare's mission, delving into her perspective on culti
System CNE Leadership: Navigating Workforce Challenges and Creating Innovative Solutions in Nursing with Tammy Daniel, SVP and CNO, Baptist Health
Welcome to The Table podcast, where we gather the most insightful voices in healthcare to discuss the pressing issues and innovations shaping the industry.In this episode, The Health Management Academy's CEO and host of The Table Podcast, Renee DeSilva, sat down with Tammy Daniel, the Senior Vice President and Chief Nursing Officer at Baptist Health Florida. Tammy shared her invaluable insigh
How AI Will Impact Healthcare, featuring David Feinberg, M.D., MBA
The Health Management Academy's Table Podcast welcomes David Feinberg, M.D., MBA to the table with our host and CEO, Renee DeSilva, for an enlightening discussion AI and the impact to healthcare, as well as Oracle's vision and priorities in healthcare. As the Chairman of Oracle Health, David leads the vision and strategy of Oracle's healthcare division, leveraging over 25+ years o
Developing Next-Gen Healthcare Technology Leaders, featuring Angela Shippy, M.D.
Welcome to another episode of The Health Management Academy's The Table Podcast. In this conversation, our host and CEO Renee DeSilva, engages in a thought-provoking dialogue with Dr. Angela A. Shippy, MD, FACP, FHM, Senior Physician Executive, Nonprofit Healthcare at Amazon Web Services (AWS).Listen in as Renee and Dr. Shippy delve into the heart of The Health Management Academy's AWS
Leading Through Change, featuring Tina Freese Decker
The Health Management Academy's Table Podcast welcomes Tina Freese Decker to the table for a transparent discussion with our host and CEO, Renee DeSilva. As President & CEO of Corewell Health, Tina is leading the way for Michigan's largest health system. With over 13 billion in revenue, 22 hospitals, and 60k team members, Corewell is making a huge impact, covering 1.2 million lives u
Leading with Values and Mission Orientation, featuring Randy Haffner, Ph.D.
In this episode, Renee DeSilva is joined by Randy Haffner, Ph.D. the President & CEO of AdventHealth Florida. Together, they explore what it means to be a values-driven leader in a healthcare setting, as well as how values and mission as a faith based organization connect to consumer experience goals and service standards. Highlights from the conversation:• AdventHealth's consumer experie
Creating a Sustainable Healthcare Workforce Pipeline, featuring Van Ton-Quinlivan
In this episode, Renee DeSilva sits down with Van Ton-Quinlivan, the CEO of Futuro Health, to understand how the innovative non-profit is helping address the allied health worker pipeline issues in California and beyond. As part of the conversation, they cover the future of work, evolving education models, and advice for healthcare organizations looking to address their shortages.Highlights from t
Empowering the Next Generation of Women Leaders in Healthcare, featuring Liz Bickley
In this episode, Renee DeSilva sits down with Liz Bickley, the COO of Korn Ferry Health, to discuss how to empower the next generation of women leaders in healthcare. Liz walks us through the findings of their latest ‘Women CEOs Speak’ report, including progress towards representation goals for 2025 and the variety of career paths and experiences for today’s women CEOs. In addition, they cover the
Season 4: The Table with Renee DeSilva
Renee DeSilva invites you to The Table, a podcast brought to you by The Health Management Academy. Twice a month, we’ll serve up new perspectives on the key issues in healthcare, featuring innovators from across the industry. We believe if the right leaders have a seat at The Table, relationships thrive, and real change is possible. Welcome to the Health System CXO Podcast, sponsored by The Health
Evaluating Philanthropy's New Role at Health Systems, featuring Sage Bolte
Highlights from the conversation:How Sage’s clinical and social training work influenced her current role (2:37)Facing the challenges of philanthropy work in health systems (7:16)Playing the long game in fundraising (11:06)Using the power of storytelling (15:03)Addressing the challenges of generational differences in giving (18:17)How to engage the CEO and health boards around the philanthropy mis
Assessing the Health Policy and Investment Landscape, featuring Adaeze Enekwechi
Highlights from the conversation:Growing up in Nigeria and seeing firsthand the role of government (2:25)The state of health care policy today (6:18)Advice to policy makers on how to build effective messaging for their position (14:44)Adaeze’s move to a private equity firm (WCAS) (17:50)Opportunities to create value in healthcare (22:20)What challenges are healthcare boards facing today? (25:18)Le
Transforming the Nursing Workforce, featuring Mary Ann Fuchs
Highlights from the conversation:Nursing workforce challenges (2:37)Bringing joy and meaning back into work (9:13)Working with your executive teams (16:24)Transforming the nursing workforce (20:56)Mary Ann’s dream table (23:49)Interested in joining our Nursing Catalyst team's upcoming webinar? Sign up today, for free, here. Welcome to the Health System CXO Podcast, sponsored by The Health Man
Innovating with Speed at Scale, featuring Cheryl Pegus, M.D.
Highlights from the conversation:Introduction to today’s guest, Dr. Cheryl Pegase. (0:07)How does Walmart’s vision for healthcare work. (2:33)What has science taught us about well being. (5:36)Walmart’s take on the access barriers in healthcare. (11:01)The power of an organization with roots in retail applying zip code-level insight to the healthcare challenge (15:51)How do you move with greater s
Augmenting Clinical Care and the Workforce with AI, featuring Pete Durlach
Highlights from the conversation:Pete’s background and career journey (2:25)Channeling AI from other industries (4:40)The landscape of AI in healthcare today (6:18)Defining “artificial intelligence” (8:34)Maturity on the common use cases (10:04)Implementing AI for greater team member efficiency (18:46)Measuring ROI (25:44)What success looks like in an ever-evolving future (29:45)Advice for board m
Attracting and Retaining Talent During the ‘Great Reimagining’, featuring Maxine Carrington
Highlights from the conversation:Maxine’s background and career journey (3:13)The opportunity of “the great resignation” (7:35)Reimagining the employee experience (12:50)Building from non-traditional backgrounds (17:41)Incorporating values into day-to-day work (24:12)Why equity and inclusion matters (28:22)Maxine’s dream table (35:29)Welcome to the Health System CXO Podcast, sponsored by The Healt
Addressing Loneliness with Compassionate Technology, featuring Cindy Jordan
Highlights from the conversation:Cindy’s early shaping influences (3:32)The deeply emotional Pyx origin story (5:24)Defining loneliness (7:56)Resolving loneliness (10:22)Technology with compassion (15:20)Highlights of the Thrive program (18:10)Starting with government-insured populations (20:28)Future partnerships and growth (23:27)Navigating a deeply emotional origin story (26:46)Being the only _
Defining a Brand Promise of Value, Access, and Experience, featuring Roxanna Gapstur
Highlights from the conversation:Roxanna’s background and career journey (2:31)About WellSpan Health (5:59)Reimagining the patient experience (7:20)Using technology to further a mission (10:39)Partnership as a key part to strategy achievement (14:49)CEOs coming from a nursing background (18:10)Building pathways to executive leadership (21:54)Roxanna’s dream table (24:30)Welcome to the Health Syste
Why Healthcare Should Lead on Climate Change Action, featuring Neal Hogan
Highlights from the conversation:About Healthcare Climate ActionWorks (3:06)Neal’s background and career journey (4:10)Why the climate crisis is a healthcare crisis (6:22)Taking the steps required to move forward (8:50)Defining “net zero commitments” and “ESG” (10:49)Good examples of change makers moving forward (15:17)Thinking about governance and decision making (18:19)The state of our progress
Creating a Movement to Improve Workplace Mental Health, featuring Daryl Tol
Highlights from the conversation:Daryl’s background and career journey (3:13)Daryl’s personal experience with anxiety (5:30)Managing the communication process with colleagues (9:34)Caring about folks in the workplace (12:59)The draw and mission of One Mind (14:47)Getting behind the movement (18:40)The importance yet insufficiency of resilience (21:17)Foundational elements leaders need (23:57)What
Leading Transformation Through Empowered Patients and Employees, featuring Pete McCanna
Highlights from the conversation:Pete’s background and career journey (2:17)External versus internal C suite hires (6:34)What’s different about the CEO position (8:46)BSW’s new strategic direction (10:48)How the pandemic has affected health care leadership (14:30)BSW’s 10-year mission (22:45)Succession planning (24:20)Pete’s dream table (34:00)Welcome to the Health System CXO Podcast, sponsored by
Applying ‘Lightspeed’ Behaviors to the Pandemic & Beyond, featuring Angela Hwang
Highlights from the conversation:Angela’s role and how she got there (0:30)Key factors that shortened the time frame of creating the vaccine (9:44)Global collaboration across the scientific community (14:29)Moving forward with the lessons gleaned (18:48)The behavioral side of light speed (24:51)How to think about well-being in a stressed workforce (30:59)Anegla’s personal background (36:15)Angela’
Creating a Culture of Well-being, featuring Heather Farley, M.D.
Highlights from the conversation:Heather’s background and career journey (2:38)Defining “well-being” (7:51)How ChristianaCare brought joy back to work (9:27)Orchestrating strategy as a chief wellness officer (11:42)What constitutes an organizational culture of well-being (13:40)Bottoms-up things that have worked in a local environment (17:58)Curating well-being based on gender and ethnic diversity
Building Trust Among Patients and Employees, featuring Tom Lee, M.D.
Topics in this conversation include: The early forces that impacted Tom’s interest in healthcare (2:49) Primary factors influencing healthcare workers to remain with an organization (6:16)The power of a nudge to momentum building career roles (12:11)Why women physicians are burning out at higher rates than their male counterparts (13:55)Defining trust and how to cultivate it with patients and emp
Evaluating Today’s Healthcare Talent Landscape, featuring Mia Jung
Highlights from the conversation:Mia’s career journey (2:50)Building a diverse board (7:32)The Break into the Boardroom program (12:39)The power of cultivating talent in rising leaders (15:08)In-demand qualities for executive leaders (21:49)Retaining talent in “the great resignation” (27:10)Mia’s ideal table (32:50)Welcome to the Health System CXO Podcast, sponsored by The Health Management Academ
Driving Innovation in Employer-Sponsored Healthcare, featuring Dan Mendelson
Highlights from the conversation:Dan’s background and career journey (3:35)Managing benefits from an employee perspective (10:13)Allocating Avalere Health’s first investment (12:13)How Dan shapes his core team (14:34)Avalere’s current undertakings (18:00)The Kaiser partnership (22:11)Adopting models you're not directly involved in (25:12)Success measuring metric (27:26)Patient affordability (
Season 2 in Review
In this year-end recap, Renee DeSilva highlights some of the key topics of The Table throughout 2021 as well as where episodes will focus in 2022. Health equity, the current challenges of health systems, and leadership characteristics were all themes this past year and Renee looks forward to discussing these topics further along with practical steps that health systems can take to make progress in
Building a Modern and Diverse Health System Board, featuring Andrew Chastain
Topics in this conversation include: Andrew shares successful methods from non-healthcare boards as they search for new members for their board with the goal of creating diverse, functional, effective boards. 3:44Organizations are focusing on board diversity but in order to create this type of diversity, organizations will have to change how and where they look for board members. 12:09Andrew discu
Reimagining the Patient Education Experience, featuring Anjali Kataria
Highlights from this episode include: Anjali shares about her experience working with the Obama administration as an Entrepreneur in Residence with the FDA doing several 6-month appointments as well as serving as a Senior Technology Advisor. 2:00Customer Relationship Management (CRM) is a tool that has widely been used for marketing strategies, but Anjeli shows how Mytonomy has expanded the use ca
Empowering Clinicians to Prescribe Digital Health, featuring Mike McSherry
Highlights in this conversation include: Mike shares about his past successes and what brought him into the healthcare arena. 1:40Mike provides insight into the process of coming up with Xealth and the trials and struggles they worked through to bring Xealth to the market. 3:07The use of Xealth is already making an impact on people's lives and Mike shares positive outcomes that are being seen
Moving from Equal Treatment to Equitable Outcomes, Featuring Sarah Krevans
Highlights from the conversation include: Sarah explains why she chose to focus on mental health, diversity and inclusion, advocacy, and philanthropy as key focuses when she became CEO of Sutter Health. 5:31Sarah discusses how health equity is not treating everyone the same, but focusing on producing the same, equitable outcomes for every person. 12:25California was able to greatly improve its mat
Improving Healthcare IT through Handshakes and Handoffs, featuring Aneesh Chopra
Topics in this conversation include: Aneesh explains why he was chosen by President Obama to be the first Chief Technology officer and the goals that he had while in that position. 5:27Aneesh discusses how transitioning to value-based care will drive interoperability among healthcare systems, providing higher quality, more connected care for patients. 16:00There are handshakes and handoffs between
Visionary Thinking, featuring Judy Faulkner
Highlights of this conversation: Judy shares her predictions for the future of healthcare, incorporating the electronic health record into how doctors will make patient-facing decisions based on actual, current data. 2:01Judy discusses the ways that Epic's Cosmos can benefit both clinicians and patients in the care that they provide and receive, specifically sharing examples that occurred dur
How to Redesign Healthcare Experiences From the Inside Out, featuring Sonia Rhodes
Topics in this conversation include: While burnout is a common phrase even among healthcare students, organizations can design their culture for joy, healing, and passion in caring for others. 8:57Sonia shares about the "Big E Experience" which involves designing experiences for everyone within an organization, starting with those who work for the organization as that is where true chang
How to Solve Healthcare’s Engagement Problem, featuring Michael Serbinis
Topics in this conversation include: Healthcare has been stuck in a system of record transaction model during episodes of care versus more of a system of engagement model that is continuous. 2:00Mike describes League and the platform solution that they bring to the healthcare space, bringing consumer-centric digital transformation to the industry. 8:38Mike shares about his background, including wo
A People-First Culture that Cuts through the Noise, featuring Stephen Jones, M.D.
Topics in this conversation include: Stephen explains Inova's focus on people, excellence, and becoming a true system and how they will continue to focus all of their future transformation on these three key areas. 4:22Inova is investing in physical infrastructure as well as virtual capabilities, making accommodations that will help them succeed in world-class, flexible care which will allow
Delivering a Personalized & Compassionate Payment Experience, featuring Florian Otto
Topics in this conversation include: Florian discusses his international background and experience with healthcare and cost which has impacted his vision and philosophy for Cedar, describes Cedar as a company to those who come from the international world with no understanding of the US healthcare payment model, and shares the experience for his wife that launched his vision for Cedar. 1:58Price t
Applying a 'Moonshot' Lens to Health Equity, featuring Gene Woods
Highlights in this conversation include: Gene tells of personal experiences from his childhood with the best and worst of healthcare as well as how accidentally sitting in on an orientation for hospital management impacted his career in healthcare. 2:08Geo-mapping allowed Atrium to specifically help not only zip codes but areas within zip codes that were being most affected by COVID and eliminate
How to Holistically Invest in Health Equity, featuring Erickajoy Daniels
In this episode, Erickajoy Daniels, SVP and Chief DE&I Officer, Advocate Aurora Health, joins Renee at The Table. They explore how Advocate Aurora has made an organization-wide commitment to equity-like leveraging its spending power through supplier diversity to benefit the community and engaging all team members, from providers to the executive suite.Welcome to the Health System CXO Podcast,
How a Private Equity Exec Evaluates Partnerships and Leadership, featuring Brian Regan
Highlights in this conversation include: Brian discusses why tremendous growth is occurring in private equity (PE) investments as well as how this is impacting healthcare, specifically investments into pharma-related and specialized services. 2:19Successful partnerships often focus on alignment of values, vision, strategy, and process. 9:24A CEO's success is determined by the team that they b
What it Means to Democratize Healthcare, featuring Jaewon Ryu
Later, they discuss Dr. Ryu's evolving journey as a leader and how his unique intersection of identities – Gen X, Asian American, from a multigenerational household – impact his approach.Dr. Ryu explains his nonlinear career path and how being exposed to communities different than his suburban upbringing impacted his career and his desire to bring better value and health to the communities th
Engaging White Men in Equity Conversations, Featuring Carl Armato
Carl Armato, CEO of Novant Health in Winston-Salem is our guest in this episode of The Academy Table. Carl shares his journey into healthcare and details how he has created a culture of equity, diversity, and inclusion at Novant Health. We discuss how Carl embeds this focus into every aspect of their organization and how this has allowed them to improve overall health outcomes across the board.Car
A Bold Vision for Data Transformation in Healthcare, Featuring Terry Myerson
Terry Myerson shares about his introduction to technology, the internet, and Microsoft (2:25) The three-dimensional filter Terry uses for evaluating and filtering data importance (5:46)Why vision is key for dealing with competition and leading a team (7:11)Terry describes how he began with Truveta and the company vision (9:07)Input on why the healthcare industry has been behind the curve with tec
How to Invite Diverse Talent to Lead, featuring Mary Jo Cagle, M.D.
In this first episode of The Academy Table, host Renee DeSilva interviews Dr. Mary Jo Cagle, chief operating officer of Cone Health in Greensboro, NC. Together, they delve into the topics of diversity, women in the workplace, healing from discrimination, and Dr. Cagle's future. Dr. Cagle's transition from owning her own practice to administrative leadership medicine (4:54) Work-life bala
Season 2: Welcome to The Academy Table with Renee DeSilva
The Academy Table is a podcast that serves up real conversations and an occasional good debate on issues impacting healthcare. The Table will feature the best healthcare leaders and thinkers – many of whom you will know, and some who we will introduce you to for the first time.Our intention is to broaden who is at the table, to amplify important voices and perspectives with the potential to move t
86: Crisis Leadership: Focus, Clarity, Communication, and Empathy, with Renee DeSilva, CEO, The Health Management Academy
In this final episode of Fireside Chat, we sit down with Renee DeSilva, CEO, The Health Management Academy, to review top characteristics of health system CEOs and other leaders during the COVID crisis. Renee shared plans for Season 2 of The Academy podcast, called The Academy Table, what the name represents and how it will enhance The Academy experience.Welcome to the Health System CXO Podcast, s
85: Leadership Beyond the Pandemic with Michael Dowling, Dr. Roxanna Gapstur, James Hereford, Dr. Rod Hochman, Kevin Mahoney, Jim Skogsbergh
In this episode of Fireside Chat, we invited six CEOs, all of whom have appeared previously on the show to explore leadership beyond the crisis. We spoke about the lessons learned during the pandemic and how this crisis will shape healthcare and its leaders in the years ahead. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Healt
84: Telemedicine: A Convenience Patients Expect From Us, with Joseph Impicciche, President and CEO, Ascension
In this episode of Fireside Chat, we sit down with Joseph Impicciche, President and CEO, Ascension, to talk about the explosion of telemedicine and virtual care among health systems. We also talked about the next generation of healthcare CEO's and how the COVID crisis will impact that generation in leadership. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academ
83: Urgency to Transform Our Health System, with Lydia Jumonville, President and CEO, SCL Health
In this episode of Fireside Chat, we sit down with Lydia Jumonville, President and CEO, SCL Health to talk about the necessity of transforming care to become increasingly integrated and less expensive. We also discussed lessons learned for SCL in the COVID crisis and the importance of being transparent and clear in communication as a leader. Welcome to the Health System CXO Podcast, sponsored by T
82: Children Don’t Vote, with Sandra Fenwick, President and CEO, Boston Children’s Hospital
In this episode of Fireside Chat, we sit down with Sandra Fenwick, President and CEO, Boston Children’s Hospital, to talk about the high level of Medicaid patients in children's hospitals and the need for more governmental support. We also discussed major trends in children's hospitals and outlined the successes and challenges that are inherent in leading a children's hospital. Welc
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