HVAC Know It All Podcast
The HVAC Know It All Podcast, hosted by HVAC and Refrigeration tech Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade - Such as HVAC Maintenance Tips.
Episodes
HVAC Business Growth for Contractors Being Crushed by Rebates & Complexity with Samir Pendse
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Samir Pendse, Co-founder & CEO at Coral exploring the future of HVAC financing, heat pump adoption, rebate programs, and innovative business models like HVAC-as-a-Service. They discuss why affordability remains the biggest barrier to energy-efficient equipment, ho
HVAC Sales Struggles for Contractors to Close Deals using Upfront Rebates with Samir Pendse
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Samir Pendse, Co-founder & CEO at Coral. He shares how Coral simplifies that process by guaranteeing rebates upfront, connecting homeowners with the best financing options, and helping contractors close more deals without adding administrative burden. The conversa
HVAC System Breakdowns for Managers to Avoid Catastrophic Shutdowns - Clayton & Robert Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Clayton Cassady, President, and Robert Laframboise, Vice President, Class A Operator at RC Mechanical Canada, about industrial ammonia refrigeration systems and the role of plant operators. They explain how ammonia plants work, common system pressures, direct and indirect refrigeration, operator tr
HVAC Pricing, AI Automation & Financial Strategy with Valeria Velázquez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Valeria Velázquez, Director of Customer Strategy at WorkHero and Co-Founder of Climate Champions to explore the balance between financial discipline and entrepreneurial vision. They discuss why accountants should provide clarity not dictate strategy, how contracto
The Industry Running on Ammonia is Facing a Massive Skills Crisis with Clayton & Robert Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Clayton Cassady, President, & Robert Laframboise, Vice President, Class A Operator at RC Mechanical Canada to discuss industrial ammonia refrigeration systems and how they operate. Clayton explains why ammonia is widely used in large facilities, the safety procedures required when working with it, and how ammonia lea
HVAC Heat Recovery Systems for Buildings That Replace Boilers and Reduce Costs with David Kim Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with David Kim, Engineering Manager at LG Electronics, about advanced VRF technology and new heating and cooling solutions. David explains how LG's Hydro Kit works for hydronic heating and domestic hot water, along with water communication kits for larger systems. The discussion also covers chiller appl
How to Scale an HVAC Business from $500K to $5M | Office Management, Marketing & Operations with Valeria Velázquez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Valeria Velázquez, Director of Customer Strategy at WorkHero and Co-Founder of Climate Champions to discuss what it really takes to grow and scale a successful HVAC business. Drawing from her experience helping transform an HVAC company from under $1 million to $5
AI-Driven VRF Systems for HVAC Pros to Improve Efficiency using LG Multi V i Tech - David Kim Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by David Kim, Engineering Manager at LG Electronics, to discuss variable refrigerant flow systems and how they work. David explains the difference between heat pump and heat recovery VRF systems, how inverter compressors and electronic expansion valves control refrigerant flow, and why each indoor unit can operate with
HVAC Troubleshooting Mindset for Technicians to Fix High Pressure Problems without Replacing Parts
In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a service call involving a Lennox rooftop unit that kept shutting down on high pressure. Gary explains how he checked the airflow, condenser, pressure switch, refrigerant
HVAC Business Growth Secrets: Hiring, Apprentices & Scaling Without Marketing - Cornelio Martinez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cornelio Martinez, Owner at Maize Mechanical, he shares the journey of building a successful HVAC business by focusing on relationships, strategic hiring, and long-term growth instead of chasing rapid expansion. He explains how partnerships, mentorship, and invest
HVAC Mental Health: Men with Imposter Syndrome, Who Feel Not Good Enough to Build Confidence
In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, continues the Mental Health Series with a personal discussion about imposter syndrome, emotional struggles, and the loneliness that can come with leadership and youth coaching.
How to Build a Successful HVAC Business: Heat Pumps, Growth & Customer Trust with Cornelio Martinez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cornelio Martinez, Owner at Maize Mechanical, to discuss what it really takes to build a successful HVAC business from the ground up. Cornelio shares how he left the corporate world to protect his personal reputation, navigated launching a company during the COVID
Defrost Mistake That Sends Refrigeration into a Head Pressure Death Spiral - Julian Finbow Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Julian Finbow, RSE, Service Tech Support at Swegon North America, and Principal at Finbow Inc., about the different types of defrost methods used in commercial refrigeration systems. Julian explains how electric defrost, hot gas defrost, and cool gas defrost work, along with their advantages, challenges, and energy us
HVAC Owners Who Don't Use A Whole Home Approach Are Losing Profit - Brynn Cooksey Sr, CEM, CMS
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Brynn Cooksey Sr, CEM, CMS. He is the Founder of Air Doctors Heating & Cooling and HVAC U (Building Scientists). He discuss the business side of home performance contracting and explains how contractors can build highly profitable businesses by focusing on diagnos
Refrigeration Frost vs Ice Truths for HVAC Techs to Prevent System Failure - Julian Finbow Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Julian Finbow, RSE, Service Tech Support at Swegon North America, and Principal at Finbow Inc., to discuss refrigeration defrost methods and why they are essential for system performance. Julian explains how frost forms on evaporator coils, the difference between normal frost and ice buildup, and why proper defrost
This Compressor Looked Dead, But a Stuck TXV Caused High Pressure & Bypass - Jamie Kitchen Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss about how metering devices control refrigerant flow in cooling and refrigeration systems. Jamie explains how simple restrictions like cap tubes and orifices work, then breaks down how an automatic expansion valve (AXV) holds a steady evaporator temp
HVAC Systems for Technicians That Quietly Fail in Real-World Conditions - Jamie Kitchen Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to discuss refrigeration metering devices and how they control refrigerant flow. Jamie explains what a simple restriction is, how an orifice or piston works, and how flow is set by the size of the hole and the pressure difference across it. The c
HVAC Contractors Losing Money by Skipping Energy Audits to Close Jobs with Brynn Cooksey Sr, CEM, CMS
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Brynn Cooksey Sr, CEM, CMS, the Founder of Air Doctors Heating & Cooling and HVAC U (Building Scientists). They explore how building science can transform an HVAC business. Drawing from his background in the utility industry, Brynn explains why many contractors fo
Too Busy to Grow Your Business to Unlock Revenue with AI Automation Systems - James Christian Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with James Christian, Senior Director of Product at Podium, about how artificial intelligence is helping HVAC and home service businesses improve efficiency and customer communication. James explains how AI tools can handle repetitive tasks such as scheduling maintenance agreements, managing customer inquiries, and followin
AI Employees for HVAC Businesses to Automate Booking & Increase Revenue with James Christian Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by James Christian, Senior Director of Product at Podium, to discuss how artificial intelligence is helping HVAC and home service businesses operate more efficiently. James explains what large language models are, how AI employees can assist with customer communication, scheduling, dispatching, and lead management, and
The Energy Crisis for Building Owners to Cut 70% Waste using AI Optimization - Keith Gipson Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Keith Gipson, Founder and CEO of Facil.AI, about how artificial intelligence is changing building automation and HVAC energy management. Keith explains how his AI platform continuously analyzes building data and makes adjustments to improve efficiency in central plants and rooftop unit portfolios. The conversation expl
How systems like divisor pricing & flat-rate pricing can transform profitability - TJ O'Connor
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with TJ O'Connor, President at Farmington Consulting Group to discuss key findings from the 2025 Contractor of the Future Report. Based on insights from over 1,000 HVAC contractors across the United States, the conversation explores what separates the industry's most p
AI vs Humans: How Machines Are Becoming Safer Than People with Keith Gipson Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Keith Gipson, Founder and CEO of Facil.AI and a longtime expert in controls and building automation, to discuss how artificial intelligence is changing the HVAC industry and the world around us. Keith explains what AI is, how machine learning works through pattern recognition, and why human oversight and engineering
AI in HVAC Is Reducing Call Time & Predicting Failures Without Replacing Techs – Jim & Joshua Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, about airflow, static pressure, and modern diagnostic tools. In Part 2, they talk about how AI and smart technology are changing the HVAC industry. They explain how tools like Sc
HVAC Sales Mistakes Contractors Make to Lose Profit by Offering Too Few Options – TJ O'Connor
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with TJ O'Connor, President at Farmington Consulting Group to discuss key findings from the latest Contractor of the Future Report. Based on insights from more than 1,000 HVAC contractors across the United States, TJ shares what top-performing companies are doing diffe
ChatGPT for HVAC Techs to Diagnose Problems Faster and Stay Competitive - Jim & Joshua Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, to talk about how AI is starting to impact the HVAC industry and how technicians can use it in their daily work. They explain that AI is a helpful tool, not a replacement for skilled workers, and h
HVAC Mental Health: Imposter Syndrome in Men to Regain Confidence with Gerry Wagner Part 2
In Part 2 of this Mental Health series episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC). Gerry shares his experiences with depression, suicidal thoughts, long-term sobriety, and the challenges of maintaining mental wellness. He discusses the importance of support systems,
How Slow Cash Flow for HVAC Owners is Killing Growth by Delayed Invoicing – Roland Ligtenberg
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Roland Ligtenberg, Co-Founder and SVP Growth & Innovation at Housecall Pro to discuss why cash flow is one of the most important factors for HVAC and home service businesses, especially in today's repair-focused economy. The conversation explores how CRMs and fie
HVAC Mental Health: Overcoming Addiction and Depression in the Trades - Gerry Wagner Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the Mental Health Series with Guest Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC). Gerry shares his personal journey through addiction, depression, and recovery, explaining how childhood trauma, low self-esteem, and learning challenges affected his mental health from an early age. He
How Missed Calls Are Killing HVAC Owners to Unlock Millions in Revenue with Roland Ligtenberg
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Roland Ligtenberg, Co-Founder and SVP Growth & Innovation at Housecall Pro to discuss how home service businesses scale from "one-man truck" operations into professional, systemized companies. Roland shares the origin story behind Housecall Pro, the operational b
HVAC Zoning Mistakes for Contractors Destroying Systems with Bad Design - Daniel Carrillo Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Daniel Carrillo, Technical Sales and Training Expert at Airzone Control, about ducted zoning systems for VRF and inverter HVAC equipment. They discuss how Airzone controls airflow using thermostats, sensors, and modulating dampers to improve comfort and efficiency in different zones of a home or building. Daniel explai
HVAC Techs Change System Design for New Refrigerants and Zoning Rules - Daniel Carrillo Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Daniel Carrillo, Technical Sales and Training Expert at Airzone Control, to talk about A2L refrigerants, VRF zoning, and how new mitigation standards are changing HVAC system design. They discuss the challenges of using A2L equipment in residential and commercial spaces, how zoning systems can help improve airflow an
Your HVAC System Is Losing 40% of Airflow Because of Duct Leakage - Gord & Ian Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Gord Cooke, President at Building Knowledge Canada, and Ian Walker, Sales & Marketing Manager at Aeroseal, about duct sealing and building performance. They explain how Aeroseal works by sealing leaks at the source without coating the entire duct, clearing up common misconceptions. The discussion
How Ventilation Mistakes in Tight Homes Lead to Energy Loss and Poor Air Quality - Gord & Ian Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Gord Cooke, President at Building Knowledge Canada, and Ian Walker, Sales & Marketing Manager at Aeroseal, to talk about air sealing technology and how it improves building performance. They explain how AeroBarrier works to reduce air leakage and why airtight homes need proper mechanical ventilation. The conversation
How Social Media Marketing Can Attract More Customers & Grow Your Business with Jen McKee
In this episode of the HVAC Know It All Business Edition Podcast, host Furman Haynes from WorkHero sits down with Jen McKee, Owner of Kee Hart Marketing to break down how small home service business owners can approach marketing without losing authenticity. They discuss the tension between craftsmanship and marketing, why business owners must embrace marketing as a core responsibility, and how sim
HVAC Mental Health: Learning Addiction & Overload Led to a Mental Breakdown - John Whitehead Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with John Whitehead, Owner of Honest HomePerformance and Radon Solutions, and Co‑Owner of Honest Heating and Cooling Inc., as part of the Mental Health series. John shares his experience with becoming overly focused on HVAC education and how his drive to learn turned into an unhealthy obsession. He explains how constant ac
HVAC Owners Losing Trust Leads and Google Rankings by Ignoring Video Content with Jen McKee
In this episode of the HVAC Know It All Business Edition Podcast, host Furman Haynes from WorkHero sits down with Jen McKee, Owner of Kee Hart Marketing to break down why social media is no longer optional for HVAC and trades businesses. She explains how authentic, simple content can drive real business growth without needing high production or complex strategies. The conversation focuses on how
HVAC Mental Health: When Learning Too Much Becomes an Addiction with John Whitehead, Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the mental health series with guest John Whitehead, Owner of Honest HomePerformance and Radon Solutions, and Co‑Owner of Honest Heating and Cooling Inc. John talks about his career in the trades and how a drive to learn and improve led to feelings of imposter syndrome and eventually an unhealthy obsession with education
AC Systems Fail to Control Humidity and Comfort, Learn the Dehumidification Fix with Chris Howells
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Chris Howells, Senior Training and Development Manager at AprilAire, to discuss the importance of dehumidification in indoor air quality and home comfort. Chris explains how air conditioners handle both temperature and moisture, and why many systems struggle to control humidity on their own. The conversation covers h
We Built an HVAC Business Together After 8 Years of Struggle, Hiring, and Systems with Cody & Emily
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cody Brasseal, President of Acadiana Comfort Systems, and Emily Brasseal from Acadiana Comfort System. They discuss how they balance running a successful HVAC business while maintaining a strong family dynamic. They share lessons learned from their journey, includ
HVAC Techs Are Losing Refrigerant Using Gauges & Ignoring Probe Diagnostics - Eric Ruggles Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), about airflow, static pressure, and modern diagnostic tools. In Part 2, they discuss proper system commissioning, checking pressure across components, and identifying airflow restrictions without disassembling equipment. Eric explai
How Airflow vs Static Pressure Mistakes & Bad Filters Are Killing HVAC Systems - Eric Ruggles Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), to discuss the key differences between airflow and static pressure and how to measure both correctly. Eric explains how airflow is calculated using air velocity and duct size, while static pressure is measured across system compon
HVAC Business Growth for Married Entrepreneurs to Build Legacy Over Safe Careers with Cody Brasseal & Emily Brasseal
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cody Brasseal, President of Acadiana Comfort Systems and Emily Brasseal from Acadiana Comfort Systems. As a husband-and-wife team, they share their experiences of building a successful HVAC business while navigating the challenges of balancing work and family life
HVAC Compressor Failures Caused by Airflow, Charging, and Installation Errors - Matthew Waxer Part 3
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, about the key factors that impact system performance and compressor life. In Part 3, they focus on the importance of proper maintenance, airflow, and system setup from installation through operation. Matthew explains how correct airflow, refrigerant charge, a
HVAC Techs Are Destroying Compressors with Moisture and Charging Mistakes - Matthew Waxer Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, about proper system setup and the impact of moisture and refrigerant charge on system performance. In Part 2, they discuss evacuation practices, moisture control, and how acid can form inside a system and damage components. Matthew explains the risks of under
How HVAC Owners Can Fix Broken Ops and Build Smarter Teams with AI - Andrew Blair
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Andrew Blair, Director of Product and Market Development at Helix Earth and Advisor / Angel Investor at various startups, the conversation dives into the journey of scaling an HVAC and commercial refrigeration business from early scrappy operations to a multi-mill
What Causes HVAC Compressor Failure? Installation Oil Problems and Sizing Errors - Matthew Waxer Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, to discuss how to prevent compressor failure through proper installation, service, and maintenance practices. Matthew explains how many compressor failures are caused by system issues like poor brazing, incorrect sizing, and a lack of proper oil return. The
HVAC Mental Health: From Attention Seeking Trauma to Discipline with Adam Gordon Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Adam Gordon, Director of Service and Maintenance, Mechanical Division at Orella Group Inc, in the Mental Health series. Adam speaks openly about how past trauma shaped his need for attention and validation, and how that showed up in his life and on social media. He talks about learning to manage th
HVAC Business Owners Fail Without Field Experience to Build Real Growth with Andrew Blair
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Andrew Blair, Director of Product and Market Development at Helix Earth and Advisor / Angel Investor at various startups, to explore the journey from growing up in a family-owned HVAC business to becoming a key operator in a commercial refrigeration company. The c
HVAC Mental Health: The Reality of Grief in the Trades with Adam Gordon Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the mental health series with guest Adam Gordon, Director of Service and Maintenance, Mechanical Division at Orella Group Inc. In Part 1, Adam shares his life story and speaks openly about the trauma he has faced, including witnessing a close friend die in a tragic accident, losing family members, and making the difficu
HVAC Invoicing Fixes for Service Techs to Reduce Cash Flow Gaps with Austin Wendel Part 2
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades. Austin shares valuable insights on managing cash flow, invoicing efficiently, and using smart marketing strategies to grow a successful trade business. From service agreements to financial systems, this episode covers k
HVAC Techs Can Zone Any Brand Without Bypass or Complexity with Christopher Rystedt Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Christopher Rystedt, Technical Sales and Trainer at Airzone Control, about air distribution and zoning with VRF and inverter systems. In Part 2, they discuss common applications such as hotels and residential homes, and how zoning can work with multiple brands and system types. Christopher explains how modern zoning av
How Airzone Quietly Fixed the Biggest Problem in HVAC Zoning with Christopher Rystedt Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Christopher Rystedt, Technical Sales and Trainer at Airzone Control, to discuss VRF and VRV zoning and how it applies to air distribution systems. Christopher explains how zoning can be used with inverter-driven equipment to deliver precise comfort by controlling airflow to individual spaces using modulating dampers
Moisture in POE Oil Permanently Damages HVAC Systems with Jim Bergmann
In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc, to discuss system cleanup after moisture contamination and compressor burnouts. Jim explains why moisture in POE oil cannot be fully removed with evacuation and highlights the importance of using filter dryers and
The Credit Score Secrets for New HVAC Owners to Unlock Cash Flow Stability with Austin Wendel
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades, who shares valuable insights from his experience in the trades industry, guiding entrepreneurs on how to properly set themselves up financially before taking the leap into business ownership. Austin Wendel is a seasoned
HVAC Maintenance Strategy for Techs to Prevent Failures without Gauging with John Anderson Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort, about practical HVAC maintenance and system checks. In Part 2, they discuss how technicians can use observation, temperature measurements, and airflow checks to evaluate a sy
How HVAC Owners Can Fix Pricing and Increase Net Profit Per Hour with Ruth King
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation to discuss how contractors can build sustainable profitability by focusing on the right financial metrics. Rather than obsessing over traditional profi
The Static Pressure Test for HVAC Techs to Improve Diagnostics and Airflow with John Anderson Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort, to discuss spring HVAC maintenance and the key checks technicians should perform before the cooling season begins. John shares practical methods for inspecting systems using
How HVAC Contractors Can Fix Bookkeeping and Understand Profit Before Going Broke - Ruth King
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation. They talk about the importance of understanding your finances as a contractor, especially when you're starting to scale your business. Ruth King is a
This HVAC Technician Built a $1.2M Business and Still Ended Up Broke with Jason Julian
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason shares his incredible journey from a difficult personal period of recovery and incarceration to becoming a successful HVA
HVAC Mental Health: Surviving Cancer, Divorce & Depression in the Trades - Ilija Martinovich Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Ilija Martinovich, about mental health in the trades and the personal struggles he faced over the past six years. Ilija shares his experience navigating COVID, a bladder cancer diagnosis, divorce, and the pressure of supporting his children while working as an essential tradesperson. He opens up about dark
HVAC Mental Health: How Tradesmen Rebuild Life and Mental Strength with Ilija Martinovich Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Ilija Martinovich to launch a year-long mental health series focused on the trades. Ilija shares his personal journey through the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and raising his children during a very stressful tim
HVAC Techs Are Skipping Critical Tests That Cause Dangerous System Failures with Tyler Nelson Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about Combustion Analysis and why proper testing is critical for safe and efficient equipment operation. Tyler explains how to correctly use a Combustion Analyzer, the importance of testin
How HVAC Technicians Use the Owner Mindset to Start a Successful Business with Jason Julian Part 1
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason Julian shares his personal and professional journey from a difficult period of addiction recovery to becoming a successfu
HVAC Techs Use Combustion Analysis to Diagnose Issues & Improve Efficiency with Tyler Nelson Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about his new book, Combustion Analysis: The Essentials, and the Fundamentals of Combustion Testing. Tyler explains how technicians can better understand oxygen, carbon monoxide, carbon dioxide, exces
How Service Leaders Use Soft Skills to Keep Culture Strong and Teams Accountable - Josh Zolin Part 2
In this episode of the HVAC Know It All Podcast, Host Gary McCreadie talks with Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, about leadership, accountability, and building a strong culture in the trades. They discuss the difference between being nice and being kind, and how leaders can have hard conversations while
The Overhead Mistakes Business Owners Make to Scale Lean and Boost Profitability - Robyn Hass Part 2
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her insights on managing overhead, scaling effi
The Truth About Tattoos, Soft Skills, and Respect in the Trades with Josh Zolin Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, to talk about the power of soft skills in the trades. Josh explains why communication, body language, and first impressions matter more than appearance alone. The conversation explores how b
The Personal Branding for HVAC Techs to Build Freedom and Respect in Trades with Jason Walker Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jason Walker, National Trainer at HVAC Masters of the Hustle. They discuss entrepreneurship, content creation, and the mindset behind building a brand in the trades. Jason shares how he earned his nickname through sales success and explains the lessons he learned from outsourcing installs and taking on too many podcast
White Glove Installs for HVAC Owners to Dominate Markets Using Culture & Tech - Jason Walker Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jason Walker, National Trainer at HVAC Masters of the Hustle. Jason shares his approach to sales in the HVAC industry, focusing on building trust, using data to present solutions, and creating strong relationships with customers. The conversation covers the importance of culture within a company, supporting technicia
The Financial Systems HVAC Owners Need to Scale Profit Without Chaos with Robyn Hass | Part 1
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her journey of building Core Mechanical, a comp
The Manifold Gauge Is Dead for HVAC Techs Switching to Digital Probes with John Anderson Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort. They discuss the shift away from using manifold gauge sets in favor of digital probes and low loss fittings. John explains how modern tools can reduce system contamination, i
The Financial Systems for Trades Business Owners to Build the Right Foundation with April Sackfield
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the essential but often overlooked side of running an HVAC business's financials with April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, who brings a wealth of knowledge on business finance and systems tailored for service-based compa
How Analogue Gauges Lead to Compressor Failures and Bad Training in HVAC with John Anderson Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort. John shares his insights on using analog and digital manifold gauges, discussing their pros, cons, and practical use in the field. The conversation covers the shift from ana
The Job Costing Lessons for Trades Business Owners to Stop Losing Money with April Sackfield
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss one of the most essential components of running an HVAC business: the financials.April Sackfield, Director of Operations at NumberConstruct and Fiscal Management Group, dig into the fundamentals of accounting, job costing, margins, and profitability. This episode is espec
HVAC Failures Every Installer Must Avoid to Protect Compressors with John Davidson | Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Davidson, Regional Trainer at Fujitsu General America, Inc. They discuss inverter-driven heat pump systems, emphasizing the benefits of maintaining consistent temperatures and proper system sizing. John shares best practices for installation, including flaring techniques, pressure test
How Inverter Heat Pumps Maintain Capacity in Extreme Cold for HVAC Pros with John Davidson, Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Davidson, Regional Trainer at Fujitsu General America, Inc. John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter techn
The Playbook for HVAC Owners to Build, Scale, and Exit Profitably with Greg Crumpton
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Greg is an expert in mission-critical environments like data centers and hospitals. Greg shares his vast knowledge of the HVAC business, covering everyth
What Every HVAC Contractor Misses About Humidification and Home Health with Chris Howells Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chris Howells, Senior Training and Development Manager at AprilAire. They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highl
What HVAC Technicians Must Know about Money before Starting a Business with Greg Crumpton
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Having built and sold his own HVAC business, Greg shares invaluable advice for technicians considering the leap into business ownership. Starting as a technician, he
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