The Future of Voice AI
The Future of Voice AI is an interview series where host Davit Baghdasaryan talks with industry guests about enterprise voice AI. Each episode focuses on three questions: current problems in enterprise voice AI, how the guest's company solves these problems, and what solutions they envision over the next five years. The show aims to capture insights from practitioners and founders working in the voice AI space.
Episodes
Voice AI for Frontline Safety | Arpan Podduturi (VP of Product, Samsara)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Arpan Podduturi, VP of Product at Samsara.Arpan Podduturi is Vice President of Product at Samsara, where he leads strategy and deve
AI, Fraud, and the Human Contact Center | Geoff Burbridge (Principal + Founder @ Human Edge Advisory)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Geoff Burbridge, Principal + Founder at Human Edge Advisory.Geoff Burbridge is Principal + Founder of Human Edge Advisory, where he
Scaling STT systems | Maxime Gaudin (CTO at Gladia)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Maxime Gaudin, CTO at Gladia.Former Co-Founder & CTO at Matcha and CTO at MadKudu through its private equity acquisition. Among the
Promptable Speech Language Models | Dylan Fox (Founder & CEO at AssemblyAI)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Dylan Fox, Founder & CEO at AssemblyAI.Dylan started AssemblyAI in 2017 inspired by the potential of new voice-powered products lik
Real-world problems with STT | Klemen Simonic (Soniox) & Kwindla Kramer (Daily)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guests are Klemen Simonic, Co-Founder & CEO at Soniox, and Kwindla Hultman Kramer, Co-Founder & CEO at Daily.Klemen Simonic is the CEO and C
Accent AI’s 85+ NPS Impact in India | James Bednar and Biju Pillai (TTEC)
In this special edition of the Future of Voice AI series of interviews, we're joined by industry vets to unpack:
- How clarity became a measurable KPI for CX quality and trust
- How TTEC identified and solved global voice challenges across regions
- Real results: customer satisfaction, agent confidence, cost efficiency improvements and moreThis episode’s guests are TTEC’s James Bednar, VP of Inn
Voice AI with 100% function-calling accuracy | Will Bodewes (CEO at Phonely.ai)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Will Bodewes, CEO at Phonely.ai.Will Bodewes is the Co-founder and CEO of Phonely.ai, a Y Combinator–backed startup building conver
The Race to 300M AI Agents | David Yang (Co-Founder at Newo.ai)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is David Yang, Co-Founder Newo.ai.David Yang, Ph.D., is a Silicon Valley–based serial entrepreneur and co-founder of Newo.ai. He previ
Fullband 2025: CX Research, AI Agents, and the Frontlines of Voice AI
In this special edition of the Future of Voice AI series, welcome leading voices on the state of voice AI in CX:- Nicole Kyle of CMP Research on CX market data and shifting priorities - Kwindla Hultman Kramer of Daily on building and scaling voice AI agents - Brent Stevenson of IntouchCX on AI adoption on the frontlinesFullband 2025 brought together research, technology, and frontline leaders to c
End-to-end integrated Voice AI | Neil Hammerton (CEO & Co-Founder, Natterbox)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Neil Hammerton, CEO & Co-Founder at Natterbox.Neil Hammerton is CEO of Natterbox. Neil co-founded the UK telecoms disrupter in 2010
Beyond Cascades to Speech-to-Speech | Anshul Shrivastava & Kumar Saurav (Co-Founders at Vodex.ai)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guests are Anshul Shrivastava, Co-Founder and CEO, and Kumar Saurav, Co-Founder and CTO, at Vodex.ai.Vodex specializes in Generative AI-powe
Inside the Data: The State of Voice in CX Unpacked | Peter Ryan ( Ryan Strategic Advisory)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Peter Ryan, President and Principal Analyst at Ryan Strategic Advisory.Peter Ryan is recognized as one of the world’s leading exper
Voice AI for Frontline Workers | Assaf Asbag (Chief Product & Technology Officer at aiOla)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Assaf Asbag, Chief Technology and Product Officer at aiOla.Assaf Asbag is the CPTO at aiOla, leading AI-driven product innovation a
What to expect in 2025 | Jack Piunti (GTM Lead for Communications at ElevenLabs)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Jack Piunti, GTM Lead for Communications at ElevenLabs.Jack Piunti is the GTM lead for Communications at ElevenLabs, where he overs
Solve First, Then Automate | Bryce Cressy (VP of Strategic Solutions at Nutun)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Bryce Cressy, VP of Strategic Solutions at Nutun. Bryce Cressy is the VP of Strategic Solutions at Nutun, where he leads innovation
Voice is becoming a top channel again | Sharang Sharma (Vice President at Everest Group)
In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice AI? - How does your company solve these problems? - What solutions do you envision in the next few years?This episode’s guest is Sharang Sharma, Founder and Vice President at Everest Group.Sharang Sharma is a Vice President at Everest Group, where he leads re
The CX Knowledge Crisis | Justin Robbins (Founder & Principal Analyst at Metric Sherpa)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Justin Robbins, Founder and Principal Analyst at Metric Sherpa. Justin Robbins is the founder of Metric Sherpa, an independent anal
The role of empathy in AI and CX | James Bednar ( VP of Product and Innovation at TTEC)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is James Bednar, VP of Product and Innovation at TTEC. James Bednar is VP of Product and Innovation at TTEC, where he leads strategy a
CX AI: What the Data Says | Jordan Zivoder (Quantitative Research Lead at Customer Management Practice)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This CCW episode features guest Jordan Zivoder, Quantitative Research Lead at Customer Management Practice (CMP Research). Jordan Zivoder has 10 years of e
AI-powered service starts with people | Jonathan Keane (Co-Founder and CEO at CustomerHD)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Jonathan Keane, Co-Founder and CEO at CustomerHD. Jonathan Keane is the Co-Founder and CEO of CustomerHD. Over the past 15 years, h
Building Voice AI at 11x | Francisco Izaguirre (Engineering Lead at 11x)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Francisco Izaguirre, Engineering Lead at 11x. Francisco Izaguirre is the Engineering Lead at 11x, where he’s helping redefine how v
Customer-facing, personalized Voice AI Agents | Rebecca Greene (Co-Founder and CTO at Regal AI)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Rebecca Greene, Co-Founder and CTO at Regal AI. Rebecca Greene is the Co-Founder and CTO of Regal, the AI Agent Platform for enterp
Building and Scaling Agent Copilot | Ruma Nair (Principal Product Manager at Twilio)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Ruma Nair, Principal Product Manager for AI and Customer Engagement at Twilio. Ruma Nair is a Principal Product Manager at Twilio,
BPO 4.0 Is Coming | Wayne Butterfield (AI, Automation & Contact Center Transformation at ISG)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Wayne Butterfield, Partner - AI, Automation & Contact Center Transformation at ISG.For over 15 years, Wayne has been at the forefro
Why Calls with AI Agents Fail | Tom Shapland (CEO, Canonical AI)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Tom Shapland, CEO at Canonical AI.Tom Shapland is the CEO and Co-Founder of Canonical AI, where he leads work on real-time speech A
Voice AI in Travel Booking | Travis Markel (Chief Operating Officer, arrivia)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Travis Markel, Chief Operating Officer at arrivia.Travis joined arrivia with more than two decades of experience in travel, loyalty
Emotionally smart Voice AI | Alan Cowen (CEO & Chief Scientist at Hume AI)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Alan Cowen, CEO and Chief Scientist at Hume AI.Alan Cowen is founder, CEO, and Chief Scientist of Hume AI, a research lab and techn
AI reshapes roles in CX | Nicole Kyle (Co-Founder & Managing Partner of CMP Research)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Nicole Kyle, Managing Director and Co-Founder of CMP Research.Nicole Kyle is the Managing Partner and Co-founder of CMP Research, w
AI Agents running on WebRTC | Russ d'Sa (Co-Founder & CEO of LiveKit)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Russ d’Sa, CEO and Co-Founder of LiveKit.Russ d'Sa is the co-founder and CEO of LiveKit, the network backbone for multimodal AI app
Trust, AI and Phone Numbers 2.0 | Dave Erickson (Founder at CarrierX)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is David Erickson, Founder of CarrierX. Dave Erickson is a telecom pioneer and the visionary behind CarrierX and now Phound, a platfor
Immersive Experiences with Voice AI | Alex Bordanova (Chief Product & Technology Officer at Voicemod AI)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Alex Bordanova, Chief Product & Technology Officer at Voicemod. Alex Bordanova is the Chief Product & Technology Officer at Voicemo
IVRs are dying | Jordan Dearsley (CEO and Co-Founder at Vapi)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Jordan Dearsley, CEO and Founder at Vapi. Jordan Dearsley is the cofounder of Vapi (YC W21), a developer platform for building Voic
Testing AI Voice Agents | Sumanyu Sharma (CEO and Co-Founder at Hamming AI)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Sumanyu Sharma, CEO and Co-Founder at Hamming.ai. Sumanyu Sharma is the CEO and cofounder of Hamming.ai. A founder with extensive e
AI Agents for Contact Centers | Malte (CEO and Co-Founder at Parloa)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Malte Kosub, CEO and Co-Founder at Parloa. Malte Kosub is co-founder and CEO of Parloa. The software company developed a SaaS enter
Building Video-First AI Agents | Jose Kuttan (Founder and CEO at Fluidworks)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Jose Kuttan, Founder and CEO at Fluidworks.ai. Jos is a 3x founder with successful exits and over a decade of experience building a
Conversational AI at Twilio | Brandon Hawkins (Product Lead at Twilio)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Brandon Hawkins, Conversational AI Product Lead at Twilio. Brandon Hawkins is the Product Lead for Conversational AI at Twilio, foc
Voice AI in a 500K employee BPO | Himadri Sarkar (Chief Solution Officer at Teleperformance)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Himadri Sarkar, Chief Solutions Officer for US Markets at Teleperformance. Himadri Sarkar is the Chief Solutions Officer for US Mar
Speech-to-speech AI models | Zach Koch (CEO and Co-Founder of Fixie.ai)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Zach Koch, CEO and Co-Founder of Fixie.ai. Zach Koch is the CEO and Co-Founder at Fixie.ai. He’s led product teams for some of the
AI that Sees the World Through Sound | Dani Cherkassky (CEO & Co-Founder of Kardome)
In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Dani Cherkassky, CEO and Co-Founder of Kardome. Dani Cherkassky has spearheaded the development of groundbreaking voice technology
How will AI impact the workforce | Doc Ligot (Founder, CEO & CTO of Cirrolytix)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Dominic Ligot, Founder, CEO & CTO of CirroLytix. Dominic Ligot is a data analyst, researcher, software developer, entrepreneur and
Can AI Replace BPOs? | Bing Wu (CEO & Co-Founder at Retell AI)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Bing Wu, CEO & Co-Founder at Retell AI. Bing Wu is the co-founder and CEO of Retell AI, a platform for building production-ready vo
AI Voice Moderation at scale | Mike Pappas (CEO & Co-Founder at Modulate)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Mike Pappas, CEO & Co-Founder at Modulate. Mike Pappas is the CEO/Co-founder of Modulate, which develops technology to analyze voic
AI Voice Translation is a game changer🔥 | Peter Ryan (President at Ryan Strategic Advisory)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Peter Ryan, President and Principal Analyst at Ryan Strategic Advisory.Peter Ryan is recognized as one of the world’s leading exper
Wrapping up Fullband 2024
Last week we hosted Fullband 2024, our third annual voice innovation conference.During my keynote, I shared insights from the last 10 months of interviews with CX and tech leaders, and dozens of articles from the Voice AI Newsletter.And Steve Morrell, Managing Director and Chief Analyst at ContactBabel, joined us to discuss the industry’s biggest trends, challenges, and opportunities.We dove deep
The fastest growing Voice Bot startup | Hakob Astabatsyan (CEO & Co-Founder, Synthflow AI)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Hakob Astabatsyan, CEO & Co-Founder of Synthflow AI.Hakob Astabatsyan is the CEO and Co-Founder of Synthflow, a Berlin-based startu
AI Agents lead to customer turnover, but... | John Robb (Head of Customer Success, Tenyx)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is John Robb, Head of GTM and CX at Tenyx.John (JR) leads Go-to-Market and Customer Success at Tenyx. John has GTM experience building
In Voice AI, latency is #1 priority | Trevor Back (Chief Product Officer at Speechmatics, ex-DeepMind)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Trevor Back, Chief Product Officer at Speechmatics.Trevor Back joined Speechmatics in 2023 bringing over a decade’s experience in m
Voice AI at Zoom | Tommy Gaessler (Lead Developer Advocate/Engineer at Zoom)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Tommy Gaessler, Lead Developer Advocate/Engineer, SDK at Zoom.Tommy has been at Zoom for over 5 years and is leading the developer
AI can already reduce CX costs by 30% | Praveer Chadha, Datamatics
In The Future of Voice AI series of interviews, I ask three questions to my guests: What problems do you currently see in Enterprise Voice AI? How does your company solve these problems? And what solutions do you envision in the next 5 years?This episode’s guest is Shep Hyken, CX Expert & NYT bestselling author.Shep Hyken is a customer service and experience expert and the Chief Amazement Officer
Reducing agents training time 2x with AI | Phil Bennett (Call Center Technology Director at Empire Today)
In The Future of Voice AI series of interviews, I ask three questions to my guests: What problems do you currently see in Enterprise Voice AI? How does your company solve these problems? And what solutions do you envision in the next 5 years?This episode’s guest is Shep Hyken, CX Expert & NYT bestselling author.Shep Hyken is a customer service and experience expert and the Chief Amazement Officer
Is it AI or a Person? | Shep Hyken (CX Expert and NYT bestselling author)
In The Future of Voice AI series of interviews, I ask three questions to my guests: What problems do you currently see in Enterprise Voice AI? How does your company solve these problems? And what solutions do you envision in the next 5 years?This episode’s guest is Shep Hyken, CX Expert & NYT bestselling author.Shep Hyken is a customer service and experience expert and the Chief Amazement Officer
AI Voice Translation is a game changer | Natalie Beckerman (Global Head of Customer Support Operations, IHG)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Natalie Beckerman, Global Head of Customer Support Operations at IHG Hotels and Resorts.Natalie is currently the Global Head of Cus
The AI narrative is becoming clear | Eric Guarro (SVP Digital Transformation, Ibex)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Eric Guarro, SVP Digital Transformation, Ibex.Eric is a distinguished leader in digital transformation, bringing over two decades o
API for meeting bots | David Gu (Co-Founder & CEO, Recall AI)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is David Gu, Co-Founder & CEO at Recall AI.David is CEO and co-founder of Recall.ai, the universal API for meeting bots. Prior to Reca
GPT-4o and WebRTC | Kwindla Kramer (Co-Founder & CEO, Daily)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Kwindla Hultman Kramer, Co-Founder & CEO at Daily.Kwin is CEO and co-founder of Daily, a developer platform for real-time audio, vi
Voice bots could eliminate trust in phone calls | Chris Sorensen (CEO, PhoneBurner)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Chris Sorensen, CEO at PhoneBurner.As PhoneBurner's CEO, Chris leads the development of industry-leading solutions to foster busine
AI benchmarks are like the Wild West | Dylan Fox (Founder & CEO, AssemblyAI)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Dylan Fox, Founder & CEO at AssemblyAI.Dylan started AssemblyAI in 2017 inspired by the potential of new voice-powered products lik
100K parallel conversations | Scott Stephenson (Co-Founder & CEO, Deepgram)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Scott Stephenson, Co-Founder & CEO at Deepgram.Scott is a dark matter physicist turned Deep Learning entrepreneur. He earned a PhD
Building a Human-like TTS | Lily Clifford (Founder & CEO, Rime Labs)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Lily Clifford, Founder & CEO at Rime Labs.Lily is the CEO and co-founder of Rime Labs, which develops enterprise-ready speech synth
Building an AI Co-pilot for Frontline Agents | Rameez MeeraSahib (CTO, VXI)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Rameez MeeraSahib, CTO at VXI Global Solutions.Rameez MeeraSahib is the Chief Technology Officer (CTO) of VXI Global Solutions. Wit
Solving real problems with AI Voice Bots | Gadi Shamia (Founder & CEO, Replicant)
In The Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Gadi Shamia, Founder & CEO at Replicant.Gadi Shamia is the CEO and co-founder of Replicant. Prior to Replicant, Gadi helped to take
"Can you repeat that?" is a $2B problem | Steve Morrell (Managing Director, ContactBabel)
In The Future of Voice AI series of interviews, Davit asks three questions to his guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Steve Morrell, Managing Director at ContactBabel.Steve Morrell is the Managing Director of ContactBabel. He has written hundr
Scaling Voice AI to 150M calls a day | Andy O'Dower (VP Product of Voice, Twilio)
In The Future of Voice AI series of interviews, Davit asks three questions to his guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Andy O’Dower, VP Product of Voice, Twilio.Andy is the VP of Product at Twilio, where he oversees the Voice product lines. He
A trillion dollar gap in Enterprise | Tom Lewis (SVP, TTEC Digital)
In The Future of Voice AI series of interviews, Davit asks three questions to his guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Tom Lewis, SVP Head of Consulting at TTEC Digital.Tom has spent the last 30 years focused on Customer Experience and helping
Challenges and Use Cases of Voice Bots | Jordan Dearsley (Co-Founder Vapi)
In The Future of Voice AI series of interviews, Davit asks three questions to his guests:
- What problems do you currently see in Enterprise Voice AI?
- How do you (your company) solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Jordan Dearsley, Co-Founder of Vapi AI.Jordan Dearsley is the cofounder of Vapi (YC W21), a developer platform for buil
Bringing speed and democratization to Voice AI | Marc Bernstein (CEO at Balto)
In The Future of Voice AI series of interviews, Davit Baghdasaryan asks three questions to his guests:
- What problems do you currently see in Enterprise Voice AI?
- How do you (your company) solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Marc Bernstein, Co-Founder & CEO at Balto AI.Balto is an AI-Powered Contact Center that has analyzed over
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