The Retail Razor: Retail Transformers Podcast
Retail Transformers is a podcast that offers an insider's look at the people shaping the future of retail. Each episode features candid conversations with innovative thinkers, rebels, and disruptors who are transforming the industry. Topics include redefining shopping experiences, revolutionizing supply chains, using AI for frontline retail teams, and the rise of agentic commerce. It's aimed at those passionate about innovation, leadership, and the future of commerce, and is part of the Retail Razor Podcast Network.
Episodes
31% of the Fortune 500 Has No CMO Role
S2E8 Cole Moir on what replaced the CMO role - the four hires that matter, and how he'd manage budget for a $200 million brand. 31% of Fortune 500 companies don't have a CMO right now. Starbucks, Walgreens, and General Motors are three of them. That number is the cleanest way to describe what's happened to the CMO role. Cole Moir has spent close to 20 years inside the shift. He led
The Leadership Capacity Gap
S2E7 Louisa Loran on Why Retail Transformation Stalls in the AI Era What if the biggest obstacle to retail transformation isn't your tech stack or your budget, but the people sitting in the corner offices? In this episode of Retail Transformers, Ricardo Belmar and Casey Golden sit down with Louisa Loran, former executive at Google, Maersk, Moet Hennessy and Diageo, board member, and author of
In Retail AI Transformation, AI Doesn’t Fix Your Culture, It Reveals It
S2E6 Julie Averill, Chief Impact Officer, on Retail AI Transformation & Human-Centered Leadership Everyone in retail is chasing AI right now, and most of them are about to learn an expensive lesson. In this episode of Retail Transformers, Ricardo Belmar and Casey Golden sit down with Julie Averill, the former Global CIO of Lululemon and author of the new book Chief Impact Officer, to talk
Voice of the Frontline - 25 Years on the Sales Floor with Kit Campoy
S2E5 The voice of the frontline reveals the truth about 80% retail turnover, and what corporate keeps missing about stores What corporate keeps getting wrong about the store floor, told by someone who actually ran it. In this episode of Retail Transformers, Ricardo Belmar and Casey Golden sit down with Kit Campoy, a 25-year retail store leader, author of The Retail Leader's Field Guide, and t
The Agentic Commerce Playbook | Scot Wingo on AI Agents, Product Catalog Strategy & the Future of Retail
S2E4 Agentic Commerce Is Here: Scot Wingo on How AI Agents Are Rewriting the Rules of Retail What happens when your next customer never visits your website because their AI agent already bought what they needed? And what does it mean for your brand when your product catalog is essentially invisible to the AI doing the shopping? In this episode of Retail Transformers, Ricardo and Casey si
Primark’s US Expansion | Rene Federico on Retail Growth & In Store Strategy
S2E3 Primark’s US Expansion: How Style, Quality & Affordability Are Rewriting the Rules of Retail In this episode of the Retail Transformers Podcast, we sit down with Rene Federico, the US Head of Marketing for Primark, for a deep dive into Primark’s US expansion, the brand’s bold growth strategy, and why the in‑store retail experience remains the most powerful engine for customer connect
Why Retail Strategies Fail - Kevin Ertell Breaks Down The Strategy Trap
S2E2 Your Strategy Isn’t Failing - Your Execution Is. Here’s How to Fix It. Most strategies don’t fail in the boardroom - they fail in the real world. In this episode of Retail Transformers, Ricardo and Casey sit down with Kevin Ertell, longtime retail operator and author of The Strategy Trap: Why Companies Fail at Execution and How to Get It Right. Kevin shares why 67% of well‑crafted strate
Retail Transformation Playbook: Michelle Pacynski on Innovation, Startups, and What’s Next
S2E1 Ulta Beauty’s $2B Digital Transformation: Michelle Pacynski Reveals the Retail Innovation Playbook In this season‑opening episode of The Retail Razor: Retail Transformers, Ricardo and Casey sit down with Michelle Pacynski, former VP of Innovation and Consumer Technology at Ulta Beauty, to unpack one of the most compelling retail transformation journeys in modern retail. Michelle s
Retail Is Being Rewritten - Meet the Leaders Transforming It
The Boldest Voices in Retail Return | Season 2 Trailer Season 2 of Retail Transformers is here, and this year, we’re going deeper into the ideas, innovations, and leadership philosophies redefining the retail industry. Hosted by Ricardo Belmar and Casey Golden, this season brings you candid conversations with the executives, innovators, and bold thinkers transforming commerce from the inside
AI and the Future of Retail - Dave Finnegan on Identity, Trust, Culture & Human Connection
S1E6 From Anthropology to AI: Dave Finnegan on What Retail Leaders Must Understand Now AI isn’t just a technological shift, it’s a cultural revolution. In this powerful episode of The Retail Razor: Retail Transformers, Ricardo Belmar and Casey Golden sit down with retail innovation leader Dave Finnegan. Dave is a former CIO of Build‑A‑Bearand CIO/CMO of Orvis, explorer, anthropologist, and me
Retail Leadership Lessons with Bobby Johnson – A People-First Culture
S1E5 Retail Resilience & Innovation | Bobby Johnson on Mentorship, Culture, & AI In this episode of the Retail Razor: Retail Transformers Podcast, hosts Ricardo Belmar and Casey Golden sit down with retail veteran Bobby Johnson, former people-first COO of BrandsMart and now co-founder of Spinjoy, a groundbreaking wash-and-fold laundry service in partnership with Walmart. Bobby sh
The Playbook for Scaling Startup Innovation with Anna Farberov
S1E4 - From Pilot to Scale: How Anna Farberov Drives Innovation at PepsiCo Labs In this episode of the Retail Transformers Podcast, hosts Ricardo Belmar and Casey Golden talk with Anna Farberov, GM of PepsiCo Labs, about how one of the world’s largest CPG companies scales startup innovation from pilot to enterprise-wide transformation. Anna shares her journey from finance and strategy into co
Built on Belief: Matt Marcotte on Cultures of Commitment in Retail
S1E3- Why Compliance Isn’t Enough: Matt Marcotte on Fostering True Commitment In this episode of the Retail Transformers podcast, part of the Retail Razor Podcast Network, hosts Ricardo Belmar and Casey Golden sit down with retail legend Matt Marcotte — founder of M2 Collaborative, former COO of Bergdorf Goodman, retail executive at Apple, Tory Burch, and The Gap, and former Global Industry A
Building Community & Transforming Careers: Vicki Cantrell
S1E2 - Transforming Retail: Vicki Cantrell on Building Community, AI, and Human ConnectionsIn this episode of The Retail Razor: Retail Transformers, hosts Ricardo Belmar and Casey Golden sit down with Vicki Cantrell — retail executive, technology leader, and CEO & Co‑Founder of Vendors in Partnership (VIP) — to explore her extraordinary journey from wrapping gifts in a small shop to leading te
Leading with Positivity: April Sabral's Retail Revolution
S1E1- Transforming Retail: April Sabral on Mindset and AI Welcome to the first episode of The Retail Razor: Retail Transformers podcast! Hosts Ricardo Belmar and Casey Golden dive into candid conversations with top innovators, change-makers, and disruptors in the retail industry. In this episode, they welcome April Sabral, a renowned leadership and mindset expert, who shares insights on the p
Spotlighting Real Change Makers in Retail Beyond the Buzz - Season 1 Trailer
S1 Trailer - Insider’s Guide to the Visionaries Shaping the Future of Retail In this trailer for The Retail Razor: Retail Transformers, hosts Ricardo Belmar and Casey Golden introduce our new podcast series, part of The Retail Razor Podcast Network, focused on the individuals driving real transformation in the retail industry. Highlighting the importance of bold leadership, cutting-edge techn
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