Insurance Journal Podcast
The Insurance Journal Podcast delivers property and casualty insurance industry news and features. It covers topics relevant to insurance professionals, including market trends, risk management, and industry developments. The show is produced by Insurance Journal, a media outlet dedicated to the insurance sector.
Episodes
When AI Takes Action, Who’s Liable? | WSIA San Diego
As AI evolves from chatbots to autonomous agents, businesses must consider how unintended actions could create liability exposures for directors, officers, agents, and brokers. Watch this clip from … Read More »
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How Geopolitical Risk Is Shaping the E&S Market | WSIA San Diego
Tariffs, inflation, shifting construction activity and global security threats are influencing E&S exposures, underscoring the need for timely data to respond to rapidly changing risks. Check out this … Read More »
The post How Geopolitical Risk Is Shaping the E&S Market | WSIA San Diego appeared first on Insurance Journal TV.
Coming Soon: Lifecycle Marketing That Delights Customers
Act-on’s Steve O’Brien and Vicki Valdez preview their upcoming IMCA peer2peer podcast conversation, with hosts Jim Flynn and Leslie Castillo, on how strategic lifecycle marketing helps B2B and … Read More »
The post Coming Soon: Lifecycle Marketing That Delights Customers appeared first on Insurance Journal TV.
Maintaining a Positive Company Culture Through Industry Consolidation
How do insurance leaders maintain a strong company culture during a time of industry consolidation? Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of … Read More »
The post Maintaining a Positive Company Culture Through Industry Consolidation appeared first on Insurance Journal TV.
Blending AI & the Underwriting Process: Role Changes and Potential Risks
How is AI reshaping underwriting? Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Mark Schauss, Chief Underwriting … Read More »
The post Blending AI & the Underwriting Process: Role Changes and Potential Risks appeared first on Insurance Journal TV.
Liquor Liability: Is Tort Reform Bringing New Optimism?
At the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Ashley Moffatt, SVP, at Nationwide E&S Specialty, about how recent … Read More »
The post Liquor Liability: Is Tort Reform Bringing New Optimism? appeared first on Insurance Journal TV.
LinkedIn Ad Doctor
To be sure, LinkedIn is the dominant social media hub for the risk and insurance business. It serves perfectly for professionals connecting within the industry—and for producers building … Read More »
The post LinkedIn Ad Doctor appeared first on Insurance Journal TV.
Where Cannabis Brokers See Opportunity in Emerging Products
Michael DeNault of World Insurance Associates explains why carrier pullback on THC beverages and uncertainty around Delta-8 have kept his team focused on state-licensed medical and adult-use cannabis … Read More »
The post Where Cannabis Brokers See Opportunity in Emerging Products appeared first on Insurance Journal TV.
Crisis Communications: What Insurers Should Expect Before an Incident
Carriers should look for proof that policyholders have made key crisis communications decisions in advance, starting with a designated company spokesperson and an alternate. Check out this clip … Read More »
The post Crisis Communications: What Insurers Should Expect Before an Incident appeared first on Insurance Journal TV.
AI Data Centers: Physical Risks and Insurance Challenges
In part two of this Between the Lines series, Swiss Re’s Jérôme Haegeli and Howden US’s Stuart Adam examine how natural catastrophes, power constraints and complex cooling and … Read More »
The post AI Data Centers: Physical Risks and Insurance Challenges appeared first on Insurance Journal TV.
ITC Las Vegas 2026 | What Will Insurance Professionals Stop Doing in Five Years?
At InsureTech Connect in Las Vegas, insurance professionals predict AI will automate routine tasks, from chasing claims documents to sending emails, freeing teams to focus on more meaningful … Read More »
The post ITC Las Vegas 2026 | What Will Insurance Professionals Stop Doing in Five Years? appeared first on Insurance Journal TV.
ITC Vegas 2026: Turning Unstructured Claims Data Into Better Decisions
At InsureTech Connect, Kelly De La Mora talks with Jenna Earnshaw, CEO of Wisedocs, about how simplifying document analysis can help insurers connect unstructured data and make faster, … Read More »
The post ITC Vegas 2026: Turning Unstructured Claims Data Into Better Decisions appeared first on Insurance Journal TV.
Why Investing in Claims Staffing Pays Off | IJA Aftershow with Fred and Chantal
Fred Fisher and Chantal Roberts discuss how investing in claims staffing, training and mentorship can reduce costs, preserve expertise and strengthen insurers’ bottom lines, with hosts George Jack … Read More »
The post Why Investing in Claims Staffing Pays Off | IJA Aftershow with Fred and Chantal appeared first on Insurance Journal TV.
ITC Vegas 2026: Less Busywork, Better Customer Experiences in Insurance
Kelly De La Mora talks with Amrish Singh, CEO and Founder of Liberate, about how automating routine calls and emails helps insurance agents and carriers focus on meaningful … Read More »
The post ITC Vegas 2026: Less Busywork, Better Customer Experiences in Insurance appeared first on Insurance Journal TV.
ITC Vegas 2026: Social Media Insights – An Untapped Tool for Insurance Claims
At InsurTech Connect in Las Vegas, Kelly De La Mora speaks with Social Discovery’s Allan Stark about how social media reports can help adjusters validate claims, make faster … Read More »
The post ITC Vegas 2026: Social Media Insights – An Untapped Tool for Insurance Claims appeared first on Insurance Journal TV.
EP. 118: The First 48 Hours After a Cyber Breach and Why They’re Crucial
Cyber insurance has become increasingly sophisticated at preparing for and responding to the technical side of a breach, but what happens when the incident becomes public? In this … Read More »
The post EP. 118: The First 48 Hours After a Cyber Breach and Why They’re Crucial appeared first on Insurance Journal TV.
The Evolution of Cannabis Insurance
Jesse Parenti of JP Squared Consulting explains how better risk data is helping insurers expand coverage, ease underwriting requirements and lower cannabis insurance prices, though he says premiums … Read More »
The post The Evolution of Cannabis Insurance appeared first on Insurance Journal TV.
Binding Policies Faster
“AI is really starting to help us execute real insurance work. It’s not just about summarizing documents; it actually can turn the conversation into action,” which means binding … Read More »
The post Binding Policies Faster appeared first on Insurance Journal TV.
Cannabis Product Liability Lawsuits: What Operators Can Learn
As cannabis product liability lawsuits draw attention, Curaleaf’s Al Ochosa explains how testing, quality controls, documentation and supplier oversight can help operators manage risk. Check out the 2026 … Read More »
The post Cannabis Product Liability Lawsuits: What Operators Can Learn appeared first on Insurance Journal TV.
How Insurance Agencies Can Prevent E&O Claims | IJA Aftershow with Nancy Germond
Nancy Germond explains how strong training, clear procedures and thorough documentation can help insurance agents avoid common errors and omissions claims. She also explores coverage knowledge, evolving standards … Read More »
The post How Insurance Agencies Can Prevent E&O Claims | IJA Aftershow with Nancy Germond appeared first on Insurance Journal TV.
Beyond Property: Expanding Insurance Solutions for Data Center Risks
Joe Macejak of Marsh explains how Stratus could expand into inland marine, cyber and casualty to provide flexible, coordinated coverage for evolving data center risks. Check out the … Read More »
The post Beyond Property: Expanding Insurance Solutions for Data Center Risks appeared first on Insurance Journal TV.
2026 Insuring Cannabis Summit | What Cannabis Insurance Buyers Want
Al Ochosa of Curaleaf, Jesse Parenti of JP Squared Consulting and Michael DeNault of World Insurance Associates explore the coverage needs, operational exposures and regulatory challenges shaping cannabis … Read More »
The post 2026 Insuring Cannabis Summit | What Cannabis Insurance Buyers Want appeared first on Insurance Journal TV.
Agents Fight Through Personal Lines Stresses
Our guest on this lively episode is Pat Sullivan with Risk Information, a firm analyzing trends in auto and home insurance. He is bullish on the future of … Read More »
The post Agents Fight Through Personal Lines Stresses appeared first on Insurance Journal TV.
Data Center Construction Risks: Planning for Delays and Disruptions
Jon Tellekamp of AXA XL explains how insurers can assess tight construction timelines, supply chain and labor challenges, contingency plans, and community concerns as developers race to bring … Read More »
The post Data Center Construction Risks: Planning for Delays and Disruptions appeared first on Insurance Journal TV.
Why Data Centers Are Becoming a Specialized Insurance Risk
The rapid expansion of AI-powered data centers is creating complex exposures, from construction delays and equipment breakdowns to cyber incidents, climate threats and utility disruptions, requiring insurers to … Read More »
The post Why Data Centers Are Becoming a Specialized Insurance Risk appeared first on Insurance Journal TV.
The Hidden Insurance Risks of Renting Out What You Own | IJA Aftershow with Kevin Amrhein
Patrick Wraight talks with instructor Kevin Amrhein in this Aftershow about how homeowners are monetizing everything from spare rooms and event spaces to boats and personal property, creating … Read More »
The post The Hidden Insurance Risks of Renting Out What You Own | IJA Aftershow with Kevin Amrhein appeared first on Insurance Journal TV.
The Hidden Insurance Risks Behind the Data Center Boom
Coming up on Between the Lines, Elizabeth Blosfield talks with Jon Tellekamp about how soaring construction costs, concentrated development, aggressive timelines and massive power demands are reshaping data … Read More »
The post The Hidden Insurance Risks Behind the Data Center Boom appeared first on Insurance Journal TV.
How Insurers Are Expanding Risk Management for AI
Insurers are exploring AI-specific loss prevention services, but the wide variety of AI applications makes it difficult to identify solutions that work consistently across businesses. Check out this … Read More »
The post How Insurers Are Expanding Risk Management for AI appeared first on Insurance Journal TV.
The Data Center Boom: How AI Growth Is Reshaping Insurance Risk
As AI fuels rapid data center expansion, insurers are facing a growing web of interconnected risks. Carrier Management’s Between the Lines explores how extreme weather, grid constraints, and … Read More »
The post The Data Center Boom: How AI Growth Is Reshaping Insurance Risk appeared first on Insurance Journal TV.
Allstate Bets Big on AI With New Large Language Model, ALLIE
Allstate is building ALLIE as part of a broader strategy to put artificial intelligence at the center of its business. The insurer says AI could help reduce costs, … Read More »
The post Allstate Bets Big on AI With New Large Language Model, ALLIE appeared first on Insurance Journal TV.
EP. 117: When AI Agents Go Beyond the Guardrails
AI is rapidly changing the way businesses operate, but as companies embrace increasingly autonomous AI systems, they’re also confronting a new and evolving set of risks. This episode … Read More »
The post EP. 117: When AI Agents Go Beyond the Guardrails appeared first on Insurance Journal TV.
Alabama Courthouse Workers Smelled a Rat. Court Must Decide if Insurer Defends Suit
Rats, leaks, faulty A/C… and now an insurance coverage fight before Alabama’s highest court. Thirty-two courthouse workers in Greene County, Alabama, sued county commissioners, alleging years of unsafe … Read More »
The post Alabama Courthouse Workers Smelled a Rat. Court Must Decide if Insurer Defends Suit appeared first on Insurance Journal TV.
Why Certificates of Insurance Aren’t Enough | Aftershow with Michael DeFelice
Michael DeFelice explains why certificates of insurance only provide a surface-level view of coverage and why reviewing the actual policy is critical for understanding exclusions, endorsements, and potential … Read More »
The post Why Certificates of Insurance Aren’t Enough | Aftershow with Michael DeFelice appeared first on Insurance Journal TV.
AI Tools for Agents
Earlier this year, Vertafore rolled out a series of AI-supported tools for agents, MGAs and carriers that automate manual work and allow them to focus on customers, says … Read More »
The post AI Tools for Agents appeared first on Insurance Journal TV.
How Bill Wilson Turned Engineering Into an Insurance Career | IJA Aftershow
Insurance expert Bill Wilson shares how a background in fire protection engineering sparked a lifelong passion for insurance coverage, leading to a decades-long career educating the industry on … Read More »
The post How Bill Wilson Turned Engineering Into an Insurance Career | IJA Aftershow appeared first on Insurance Journal TV.
Why Restricting Public Adjusters Could Send More Claims to Attorneys
Steven Badger explains how limiting the role of public adjusters could drive more policyholders to hire attorneys, increasing costs and making insurance claims more difficult to resolve. Check … Read More »
The post Why Restricting Public Adjusters Could Send More Claims to Attorneys appeared first on Insurance Journal TV.
No MFA? A Cyber Attack Could Leave Your Business Uninsured
Learn how failing to meet multi-factor authentication (MFA) requirements can jeopardize cyber insurance claims and why many small businesses remain financially vulnerable to costly cyber breaches. To view … Read More »
The post No MFA? A Cyber Attack Could Leave Your Business Uninsured appeared first on Insurance Journal TV.
Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry
Industry experts discuss how misconduct by a small number of public adjusters is fueling insurer pushback, restrictive policy changes, and legislative efforts that could reshape the future of … Read More »
The post Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry appeared first on Insurance Journal TV.
EP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers
In a fast-changing cyber landscape, agents and carriers have a lot on their plates navigating how cyber risk is affecting their clients, but on this episode of The … Read More »
The post EP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers appeared first on Insurance Journal TV.
How to Build Underwriter Trust in AI
Trust in AI grows when underwriters stay in control, reviewing and refining AI-generated work within their existing workflows until confidence is built through consistent, measurable results. Check out … Read More »
The post How to Build Underwriter Trust in AI appeared first on Insurance Journal TV.
Why AI Governance Matters More Than Ever in Insurance Agencies | Tom Wetzel
In this Aftershow, George and Patrick talk with Tom Wetzel about how AI can improve agency productivity; but without strong cybersecurity, governance, and employee training, it can also … Read More »
The post Why AI Governance Matters More Than Ever in Insurance Agencies | Tom Wetzel appeared first on Insurance Journal TV.
EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention
The majority of public adjusters are doing good, and most agree there’s a need for the profession. But there are those frequent reports of bad PAs and they … Read More »
The post EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention appeared first on Insurance Journal TV.
The Biggest Decision-Making Mistake Insurers Make Under Pressure
Nicole Farley, Chief Insurance Officer of Bold Penguin explains that when facing pressure, insurers often make the mistake of collecting more data instead of first defining a clear … Read More »
The post The Biggest Decision-Making Mistake Insurers Make Under Pressure appeared first on Insurance Journal TV.
‘Old Soul’ Young Agent Loves Contracts
A mentor suggested insurance to emerging talent Patience Noah — and lucky us, she went for it! You’ll sense the energy from this agency owner as she outlines … Read More »
The post ‘Old Soul’ Young Agent Loves Contracts appeared first on Insurance Journal TV.
Business Auto Pollution Coverage: Debunking Common Insurance Myths | Casey Roberts
Casey Roberts explains the biggest misconceptions surrounding business auto pollution coverage, breaking down complex policy language and showing why understanding definitions is essential for determining coverage in this … Read More »
The post Business Auto Pollution Coverage: Debunking Common Insurance Myths | Casey Roberts appeared first on Insurance Journal TV.
How AI Is Transforming Claims Adjuster Training
Modern claims training is shifting from manuals and classroom learning to AI-powered, real-time guidance that helps adjusters access knowledge, build confidence, and make better decisions directly within their … Read More »
The post How AI Is Transforming Claims Adjuster Training appeared first on Insurance Journal TV.
Sponsored EP. 02: Turn Data Into Action | Enlyte Podcast
For years, claims organizations have focused on controlling costs, improving efficiency, and delivering better outcomes. Today, many leaders are facing a new challenge. It’s that claims are becoming … Read More »
The post Sponsored EP. 02: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV.
Why AI Adoption Depends on Hiring the Next Generation of Talent
AI adoption isn’t just a technology challenge—organizations that invest in young professionals with AI-native skills will be better positioned to accelerate innovation and future growth. Check out this … Read More »
The post Why AI Adoption Depends on Hiring the Next Generation of Talent appeared first on Insurance Journal TV.
How to Tell if an Insurance Carrier Is Truly Ready to Scale AI
A carrier is genuinely ready to scale AI when it focuses on business outcomes, process transformation, and operational impact rather than just discussing technology, models, or AI theory. … Read More »
The post How to Tell if an Insurance Carrier Is Truly Ready to Scale AI appeared first on Insurance Journal TV.
AI is Changing Who Gets Hired | Special Report
In this special report, Elizabeth Blosfield, Deputy Editor of Carrier Management, explores one of the defining business questions of our time: How is artificial intelligence reshaping hiring—and who … Read More »
The post AI is Changing Who Gets Hired | Special Report appeared first on Insurance Journal TV.
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