Bringing Business to Retail
Salena Knight, a retail and eCommerce growth strategist, hosts this podcast offering information, inspiration, and interviews with business leaders. The show focuses on helping entrepreneurs and retailers build more profitable, sustainable, and dynamic businesses. Topics cover practical strategies for merging passion with profit in the retail and eCommerce space.
Episodes
Don't Build a Bigger Black Friday List. Build More Black Friday Customers.
Why The Products That You Regret Buying Are More Important Than You Think
In this episode, Salena Knight explains why the products you regret buying can be some of the most valuable data in your retail or ecommerce business. It is easy to focus on best sellers, products that sold out, and suppliers that performed well. But your clearance section, old stock, and products that have been sitting in the warehouse can tell you just as much - and sometimes more - about your b
How To Buy Products That Make More Money
You found the perfect product. You know your customers will love it. So you buy it. But what if that isn't enough to make it a good buying decision? In this episode, Salena challenges the way retailers think about inventory and explains why buying isn't just about finding products that fit your brand or that you believe will sell. Every dollar you put into stock is a dollar that can't be used some
How to Get More Sales Without Spending More on Marketing
In this episode, we're talking about a problem a lot of retailers are feeling right now: getting customers to your website is costing more, so how do you make more money from the traffic you already have? Krisztian Kiraly, International Partnership Manager at OptiMonk, joins us to unpack the idea of "conversion before acquisition" - improving the customer experience and conversion rate before simp
How This Fabric Store Increased Profits by 40%
What does it take to build a retail business that is profitable, deeply connected to its community, and still growing years after opening? In this episode, Salena chats with Jill Schuler, CEO of The Stitchery Studio, a fabric shop and studio that has grown from one person's dream into a thriving creative community. Since opening in 2017, Jill has taken a considered approach to modern textiles, com
How to Make More Money From the Stock You Already Have
Somewhere in your product catalogue, there's revenue you're missing, sitting in data you're not tracking. In this episode of Bringing Business to Retail, Salena Knight sits down with Leon Bart-Williams, a former Amazon sales leader and founder of a retail technology platform, to talk about how the world's biggest retailers use product data to make decisions, and how independent retailers can use t
The Stupidest Thing I Ever Bought For My Store
What if the biggest mistake you ever made in your business wasn't actually a mistake at all? In this episode, Salena shares the story of the most ridiculous purchase she ever made for her retail store - a box of decorative sew-on barrettes that had absolutely no place in an eco baby boutique. Nearly 20 years later, she found them again while packing up her house, and they reminded her of one of th
She Lost Everything. Then Built a $50 Million Dollar Business.
Jennifer Ann Johnson knows what it's like to lose everything and start again. After rebuilding from the ground up, she created True Fashionistas into a $50 million resale business while discovering that confidence isn't something you're born with. It's something you build. In this conversation with Salena Knight, Jennifer shares the lessons she's learned about resilience, leadership, business grow
How This Retailer Quadrupled Orders in Just a Few Weeks
What would you do if your orders suddenly quadrupled in just a few weeks? For one retailer, a simple change to her shipping strategy delivered exactly that. Orders surged, the Shopify notifications kept coming, and it looked like she'd found the perfect way to increase sales. But was it really a win? In this episode, Salena Knight shares the story behind a coaching call that uncovered what was rea
The Safe Choice That's Draining Your Cashflow Right Now
Playing it safe feels responsible. It feels sensible. But what if it's the thing keeping your business from growing? In this episode, Salena shares one of the most pivotal moments in her retail journey, and unpacks why the safe decision is often the most expensive one a business owner makes. From setting conservative revenue goals to avoiding difficult conversations, underpricing products, and und
The Real Reason You're Still Doing Everything Yourself
Think you're the only one who can do it properly? That belief might be the thing keeping your business from growing. If you've ever caught yourself saying "it's just quicker if I do it myself," this one's for you. This week, Salena Knight exposes one of the biggest hidden traps in scaling a retail or ecommerce business. It has nothing to do with working harder, hiring more people, or finding a bet
How to Find the Money That You're Leaving On the Table
Are you working harder than ever but still feeling like profits aren't where they should be? With rising wages, increasing software subscriptions, higher freight costs, and customers becoming more selective about how they spend their money, many retail and ecommerce business owners are finding themselves squeezed from every direction. The natural reaction is often to focus on getting more customer
How to Get Customers to Say Yes
Why do customers ignore review requests, newsletter signups, and referral programs even when they love your products? In this episode of the Bringing Business to Retail podcast, Salena Knight shares a simple but powerful communication strategy that can help retail and ecommerce businesses increase customer participation without changing their marketing systems or spending more money on advertising
Do You Feel Guilty When Customers Spend Big?
Do you find yourself feeling guilty when customers spend a significant amount of money in your store? You're not alone. Many retailers feel uncomfortable when customers make large purchases. Instead of celebrating the sale, they worry the customer will change their mind, question the value, or think they've spent too much. In this mini episode, Salena shares the story of her first $1,000 sale and
It Didn't Work - Should I Try Again?
Every retailer has done it. You launch a bundle, run a gift-with-purchase promotion, or test a new offer. The results aren't what you hoped for, so you file it away under "that doesn't work for my store." But what if the offer wasn't the problem? In this short episode, Salena Knight shares a coaching conversation with Jill from Stitchery Fabric Store about a challenge many retailers face: knowing
How Your Generosity Can Attract The Wrong Customers
In this episode, Salena coaches Cathy, the owner of an online gifting business, through one of the most common struggles in retail and ecommerce - spending too much time and money on customers who may never become profitable. Cathy shares how she has been sending free gifts with purchase to customers in an effort to get people to try her products, along with the challenges she faces when corporate
Could Your Business Survive a Cancer Diagnosis?
What would happen to your business if you couldn't show up tomorrow? It's a question most entrepreneurs avoid asking, until life asks it for them. In this deeply personal episode, Salena Knight opens up about the terrifying moment she was told she was likely facing cancer and how that experience forced her to confront a reality many business owners quietly fear: has the business been built to surv
Your Competitors Are Keeping You Stuck
If you've ever left a networking event wondering whether your business is behind everyone else's, this episode is for you. Salena Knight breaks down the dangerous comparison cycle that many retail and ecommerce store owners fall into without even realising it. From hearing someone talk about record-breaking sales to another retailer struggling with foot traffic, it's easy to start mentally measuri
This Simple Marketing Mistake Cost Me $200,000
Most retailers assume that when customers are already buying, there's no need to market harder. In this episode, Salena shares the costly lesson she learned after treating busy seasons like "business as usual" instead of strategically maximizing every customer interaction. From missed upsell opportunities to poor inventory planning and passive selling, she reveals how retailers unknowingly leave m
The Key to Consistent Sales
Show Notes Every week in retail and e-commerce Facebook groups, the same question appears. Sales have dropped off. Is anyone else experiencing this? And every single time, the comments fill up with store owners saying the same things back to each other - it's the economy, the algorithm killed my reach, I've tried everything and nothing works. But here's what almost nobody says: what they've actual
Why Your Marketing Isn't Turning Into Sales - And What to Do About It
Show Notes You're not being ignored, you're being overlooked. And that's a very different problem. In this episode, Salena Knight shares a simple but powerful story - walking past a beautifully curated store for 18 months without ever going in, despite being the ideal customer. It highlights a problem many retailers and ecommerce brands face: being visible, but not truly seen. If your store isn't
Why Not Raising Your Prices is the Riskiest Thing You Can Do Right Now
I recently stopped at a fuel station to fill up my car - something I don't do very often - and watched the bowser tick past $90, $100, $110, $120. I was genuinely waiting for fuel to come gushing out because surely it had to be broken. It wasn't broken. And that moment is exactly what this episode is about. Rising costs are hitting every part of retail and e-commerce - freight, fuel, wages, rent,
How to Stay Profitable in a Retail Store (When Costs Are Rising)
My guest today is Teresa Olson, founder of Olson House in Milwaukee, a beautifully curated store known for Scandinavian-inspired homewares, design-led products, and now a growing vintage collection. But her story does not begin in retail showrooms and brand catalogues. It starts in a Kmart, moves through a record store, a speech communications degree, DJing, interior design, corporate office life,
Why Discounting Isn't the Answer to More Sales
Discounting is not the only way to increase sales. In a recent conversation on the She Sells Differently podcast with Andee Hart, I sat down to talk about what actually drives profitable sales for independent retailers, makers, and eCommerce brands. If you are relying on discounts to generate revenue, this episode will challenge that thinking. We unpack why so many promotions fall flat, how to bu
How to Charge Double for Paper Plates (And Have Customers Thank You)
What makes someone pay more for the same product? That question sits at the heart of this episode. In this wide-ranging conversation, Salena and Matt dive into what separates a premium brand from a commodity business, why experience matters just as much as the product, and how smart retailers use positioning to make price feel justified. They also explore something most people avoid talking about:
Why So Many Retail Businesses Grow Broke
Most business owners do not fail because they are bad at business. They fail because no one taught them how money actually works inside a growing retail or ecommerce brand. In this episode, Salena unpacks the real financial blind spots that hold founders back, including inventory sitting on shelves as trapped cash, contribution margin mistakes, hidden fulfillment costs, and the dangers of building
Why Your Team Isn't Doing What You Want
When something goes wrong in your business, it's easy to assume the problem sits with your team. But most of the time, it doesn't. In this episode, Salena Knight explains why team members often miss the mark and why the root cause usually comes down to one thing - unclear leadership. Retail and ecommerce founders frequently hand over responsibilities without defining what success actually looks li
How to Build Profitable Promotions
You plan a promotion. You send the emails. You post on social media. And the sales do not come in the way you expected. So you assume the offer was not strong enough. You increase the discount. You add free shipping. You stack more value. But what if the offer was never the problem? In this episode, I break down why most promotions underperform and what to fix before you touch your pricing again.
Your "Gut Feel" Might Be Costing You More Than You Think
Four different retail businesses. Four completely different niches. One identical complaint. "I feel like it's not working." In this episode, we unpack why so many retail and ecommerce founders misdiagnose marketing problems and how that mistake quietly erodes profit. When sales dip, most retailers assume: Customers are not spending The offer was wrong The discount was not strong enough Th
How to Buy Inventory That Drives Sales and Protects Profit
What does hunting for Airbnb properties have to do with buying inventory? More than you think. In this episode, I break down how searching for rental properties to grow my Airbnb portfolio completely reframed how retailers should approach inventory buying. When I inspect a property, I do not ask, Do I like it? I ask: Will it generate cash flow? What is the risk? How quickly will I see a re
Stop Guessing What Will Sell: Do This Instead
You know that moment when you place a stock order and feel equal parts excited and anxious. You've done the maths. You've picked the colours. You've crossed your fingers. And then the stock arrives… and it doesn't sell the way you hoped. In this episode, Salena breaks down why ordering stock on hope is one of the biggest reasons retailers end up with cash stuck on shelves, reactive marketing, and
Stop Training Customers to Forget You
Emma thought she was "doing marketing." She posted. She emailed. She showed up when she could. And then everything went quiet. When she finally ran a promotion, nobody responded. In this episode, Salena Knight breaks down why inconsistent marketing doesn't just slow growth – it actively works against you. You'll learn the three invisible costs of inconsistency that most retailers never factor in,
3 Sneaky Ways Your Product Strategy Is Draining Your Cashflow
Many store owners assume cashflow problems come from marketing or pricing. In reality, some of the biggest profit leaks are hiding inside your product strategy. In this episode, Salena unpacks three subtle but costly mistakes that drain cash even in businesses with strong sales and loyal customers. These issues compound quietly over time. You'll learn why premium customers do not buy premium in ev
Busy Isn't Your Problem - This Is
Most retail and ecommerce business owners are exhausted, busy, and still stuck. Not because they're bad at business, but because they're spending their time in the wrong category of work. In this episode, Salena breaks down the difference between BAU work and CEO work and introduces a clear, practical time allocation framework designed specifically for independent retailers and ecommerce founders.
Mastering TikTok Marketing - Ian Page
TikTok can be a money-printing machine for retailers — if you know how to feed it properly. In this episode, we break down why most brands fail on TikTok Shop and how to build a strategy that actually converts views into sales. What You'll Learn Why TikTok is nothing like Amazon or Meta ads, and how to rethink your entire marketing approach for disruptive, scroll-based buying behavior. The sim
Just How Fun Making Money Can Be
Bringing Business to Retail is the podcast for retail and e-commerce owners who are ready to stop guessing and start making money on purpose. Each episode delivers sharp strategy, real-world stories, and practical insights to help you scale smarter and more profitably. What You'll Learn How to think like a CEO, not just a store owner, so every decision you make is rooted in profit, clarity, and
RE-RUN: Steal The Marketing Secrets Of Lululemon & Pottery Barn With Jessica Shirra
What if you could steal the marketing secrets behind powerhouse brands like Lululemon and Pottery Barn, and use them to grow your own retail or ecommerce business? In this episode, Sal sits down with fractional CMO Jessica Shirra, who has led global campaigns, shaped iconic brand identities, and helped companies of all sizes create marketing that builds true community. Jessica breaks down the stra
Re-Run: Do This To Get More Sales
As the holiday season reaches its peak, this re-run of one of our most-loved episodes is the perfect pause-and-reset moment. If you're heading into 2026 wanting to get more sales and more customers, this episode is where you start. Sal breaks down three simple but powerful strategies retailers consistently miss — and they're some of the easiest ways to boost visibility and bring in better customer
The Smart Way to Do Post-Christmas Sales
Most retailers panic on Boxing Day and end up giving away their December profits. In this episode, Sal shares a simple, strategic framework to discount smart, not desperately. Learn how to segment your stock, protect your margins, turn gift card holders into high-value customers, and use "Treat Yourself" messaging to keep sales strong after Christmas. If you want your post-Christmas sales to work
The Returns Strategy Every Retailer Needs
Most retailers dread returns, but what if they're not the problem you think they are? In this episode, Sal breaks down the real story behind returns — why they happen, what they reveal about your customers, and how the smartest retailers turn returns into repeat sales instead of lost revenue. You'll learn simple ways to streamline your returns process, reduce unnecessary returns, and create an exp
3 Quick Wins for Your Busiest Season
Short on time but need big wins? This Black Friday special combines three game-changing strategies from our most popular episodes. You'll learn: The "Most Popular" trick: How one word change increases sales and average order value (backed by behavioral science) From nurse to 7-figures: Why starting before you're ready beats waiting for the perfect plan Subscription box gold: How 400 monthly subsc
From 1 Store to 100+ in 5 Years - How PayMore Did It
How do you grow from one small electronics store to over 100 locations in just a few years—while redefining what secondhand retail looks like? In this episode of the Bringing Business to Retail Podcast, Salena Knight sits down with Stephen Preuss, CEO & Co-Founder of PayMore, one of the fastest-scaling secondhand electronics franchises in the U.S. Stephen shares the real story behind PayMore's exp
Redefining Sales - Andee Hart
Sales shouldn't feel manipulative or uncomfortable. In this episode, we sit down with Andee Hart, sales coach and founder of *She Sells Differently*, to talk about how to sell with confidence, clarity, and care — without feeling "salesy." Andee shares lessons from 17 years in tech sales, including how to set better goals, follow up effectively, and turn your best products into consistent revenue.
Before You Discount This Black Friday, Listen to This
Black Friday is coming — but before you slash your prices, listen to this. In this episode, Salena Knight shares how to make your Black Friday and Cyber Monday campaigns profitable without destroying your margins or training your customers to only buy on sale. Learn how to segment your customers, reverse-engineer your profit goals, and create irresistible offers that add value — not just discounts
Keep Customers Spending After Black Friday
You nailed your Black Friday sales — but did your customers come back? In this episode, Salena Knight reveals how to turn one-time holiday buyers into repeat, loyal customers. You'll learn why 75% of shoppers never make a second purchase, and the simple retention strategies that can change that. From the unboxing experience to post-purchase emails and referral programs, Salena walks you through th
$400K Tied Up in Stock She Couldn't Sell
Imagine having $400K tied up in stock you can't sell. That's what happened to Eva—and it might be happening to you too. In this episode, I'll walk you through a simple 15-minute audit to identify your bottom 25% of products and calculate exactly how much they're costing you in rent, opportunity cost, and lost revenue. You'll discover how one $20 product could generate over $1 million in revenue in
Meta Suspended My Ads Account (Here's What Happened Next)
Hey friends, So this is a tough one to share, but you need to hear it. Picture this: Sunday morning, cup of tea, sitting down to catch up on social media during our BIGGEST launch of the year. I open Facebook and see "We've suspended your page." At first, I wasn't worried. This had happened before with a hacking attempt. But this time? Different story.
Sell Smarter Using Buyer Psychology with Phill Agnew
What makes people buy — logic or emotion? In this episode, behavioral science expert Phill Agnew, host of The Nudge Podcast, joins Sal to unpack the psychology behind every purchase decision. From the power of scarcity ("12 per customer") to why "National Days" actually drive sales, Phill reveals how simple, science-backed tweaks can dramatically increase conversions — without resorting to gimmick
Build Recurring Revenue That Lasts with Sarah Williams
What if you could wake up every month knowing your bills were already paid? Sarah Williams turned her local gift shop into a subscription box business generating consistent monthly recurring revenue—and she's sharing exactly how she did it. Sarah started with 44 subscribers and grew to thousands, keeping customers for an average of 17.3 months at $74/month with a 67% profit margin. She reveals how
The "Customers Are Already Buying" Trap
You know that feeling when your store is buzzing with holiday shoppers and you're thinking, "Finally, I don't need to do anything — they're already buying!" Yeah… that mindset cost me over $200,000. 😬 In this episode of Bringing Business to Retail, I'm pulling back the curtain on one of the most expensive assumptions I ever made: believing that busy seasons mean you can stop actively marketing. He
5 Step Framework to Choose the Right Products
Are you sure you've got the right products for the holiday season? In this episode of Bringing Business to Retail, I share the painful lesson I learned during my very first Christmas in business — and the 5-step framework that will help you choose products that actually sell (and make this Q4 your most profitable yet). Here's what you'll learn: 🎁 Why stocking "good products" isn't enough for holid
What Makes A Product Sell Out
In this episode of the Bringing Business to Retail Podcast, I'm joined by retail buyer and showroom founder Erica Kiang to unpack the strategies that separate successful retailers from the rest. Whether you're stocking your own shelves or trying to get your product into stores, Erica shares hard-won insights from her experience with brands like Ann Taylor, her own boutiques, and now as founder of
You Can't Afford to Miss This January Plan
What if you could look at your bank account on January 1st and feel proud, confident, and excited instead of anxious? In this episode of the Bringing Business to Retail Podcast, Salena Knight introduces the January Vision Method — a powerful approach to planning Q4 so you can stop flying blind and start creating the results you want. You'll hear the story of Kelly, a retailer who transformed her h
Why Customers Want to Give You Money (If You Let Them)
Black Friday and the holiday season don't have to mean discounting your brand into the ground. In this episode, Salena Knight unpacks the psychology of holiday spending and shows you how to tap into customer behavior without racing to the bottom. You'll discover: Why customers budget for holiday spending months in advance How gift-giving flips normal price sensitivity The role urgency and de
Using AI Without Losing Your Authentic Voice - Anita Nielsen
In this episode, Salena Knight is joined by sales performance expert and author Anita Nielsen to unpack how businesses can embrace AI without sacrificing their authenticity. As AI tools become faster, cheaper, and more widespread, how do we avoid sounding like everyone else? From mapping the customer journey to identifying friction points, Anita shares how to use AI strategically—so it adds value
"We Need More Sales" - Breaking Down What To Do Next
In this episode of Bringing Business to Retail, Sal takes you behind the scenes of her Walk Club – where business strategy meets the footpath. Walking alongside a store owner who's struggling to lift sales, Sal dives deep into their numbers to uncover whether the real challenge is traffic, conversions, or sheer volume. You'll hear how to make sense of email marketing metrics, the power of segmenti
The 3 Essentials to Working Less & Achieving More with Jenna Harrison
What if working less was the secret to growing more? In this inspiring and unconventional episode, Salena Knight sits down with business coach Jenna Harrison to explore how redefining success, rewiring your nervous system, and letting go of guilt can radically transform how you work, lead, and live. From building a real estate empire and working in fashion to burning out and finding clarity on a n
How To Revolutionize Your Visual Merchandising with Simon Molnar
What if you could treat your physical store like your website—tracking what works, what doesn't, and where the money's really being made? In this episode, Salena is joined by Simon Molnar, founder of Flagship, a tech startup that's helping retailers bring the power of ecommerce-style data into their bricks-and-mortar locations. From his early days selling Pandora charms on eBay to building one of
Why Shoppers Are Visiting Your Website And Not Buying
Three times in one week, I tried to buy something and never completed the purchase—pants, accommodation, and those perfect green trousers. Each time, friction killed the sale. These are micro moments: split-second instances when customers grab their phones ready to buy immediately. With mobile commerce accounting for 60% of sales, optimizing for these moments is crucial. You'll Learn: What micro
Alisha Built Two Viral Brands From Scratch—Here's How
What do you get when you mix creativity, hustle, and a bit of chaos? A viral product brand that lands on Nordstrom's shelves—twice. In this episode, I sit down with Alisha Athreya, the powerhouse founder behind KURVWEAR. and Don't Eat My Candle, two product-based businesses that have achieved what most brand owners dream of: retail placement in stores like Nordstrom, Woolworths, Priceline, and The
When Should You Spend MORE Money To Get a Customer?
When my house insurance doubled, I realized most retailers are stuck in transaction tunnel vision—treating customers like one-night stands instead of building lifetime relationships. This episode breaks down the Customer Lifetime Value formula that separates genius marketers from those throwing money at the wall. Discover why a $30 customer can be worth $1,380 over time, and learn three strategies
These 3 Strategies Will Add Thousands in Revenue
What does scaling past 8 figures really allow you to achieve? I thought my answer was too silly to share at first - maybe I could finally shop without obsessively checking price tags. But our purchasing psychology runs deeper than we think, and that's exactly what makes these sales strategies so powerful. In this episode, I'm breaking down three game-changing techniques that most independen
Your 4-Step CEO Reset to End the Year Strong
Halfway through 2025, I woke up facing a massive decision that would change everything. An opportunity I'd been thinking about for five years suddenly became viable - but it meant scrapping our entire plan for the rest of the year. In this episode, I'm sharing the exact 4-step half-yearly reset framework I used to navigate this crossroads. You'll learn how to identify what's truly working in your
How Lisa Turned Eco Values into a Global Brand
Ever had that fantasy where your business suddenly blows up online and everything changes overnight? In this episode, I sit down with Lisa Sjöblom—a digital growth strategist and operations expert—to unpack the real story of what happens when your business goes viral. Together, we talk about the traffic surge, the customer service avalanche, the unexpected pressure on operations… and the surprisin
How Natalie Trains Her Customers To Buy From Day One
What if your audience knew exactly when and why to buy—without you constantly reminding them? In this episode, I sit down with Natalie Santini, founder of Sew Hungry Hippie, to unpack how she turned her loyal followers into paying customers—from day one. With no marketing degree, no fancy funnels, and no burnout, Natalie built an engaged community that buys because she shows up consistently, with
Stop Gambling With Your Promotions
Can we talk about something that's been driving me absolutely crazy? I keep seeing you amazing business owners setting these big, juicy revenue goals for your promotions - and I'm talking $10K, $50K, even $100K - only to watch you hit the wall halfway through wondering if it was even possible in the first place. Sound familiar? Yeah, I thought so. Here's the thing - I used to do this too. I'd get
Work Less, Earn More: The Power of Being the Most Expensive
In this episode, I sit down with Cat (Catalina Viau), an inspiring entrepreneur who turned her passion for photography into a thriving, seven-figure photo booth business. We talk about her journey from a corporate insurance career to building a brand that truly stands out — focusing on branding, quality, and strategic marketing. Cat shares her insights on finding high-value clients, differentiatin
Why Holding Onto Potential Could Ruin Your Business
Tired of spinning your wheels trying to grow your retail or e-commerce business? You're in the right place. Welcome to Bringing Business to Retail, the show where I, Salena Knight—retail strategist, speaker, and former multi-store owner—share real, unfiltered strategies to help you scale with clarity, confidence, and cash flow. Each week, you'll get: Behind-the-scenes lessons from my own 7-figur
Selling To Rich People
I watched a wealthy man hand his trash to a hotel staff member and tip him for it. That moment changed everything about how I think about business. In this episode, I'm sharing the mindset shift that helped me (and my clients) stop selling to price-sensitive shoppers and start attracting high-value customers who expect to pay more. I'll walk you through why the mid-market is risky territory, how t
Busy ≠ Productive: How to Build a Business That Runs Without You
I didn't start my business to answer customer emails at midnight or manually post to social media—and I'm guessing you didn't either. But somehow, those "little tasks" have taken over your calendar, your energy, and your vision. In this episode, I'm talking about what it really takes to step out of the day-to-day and into the role of CEO. I'll share how to figure out what's draining your time, how
How to Leverage FOMO Without Being Sleazy
When it comes to promotions, there's one word that can either make you cringe... or cash in: FOMO. In this episode, I'm sharing why FOMO isn't a dirty word — it's actually your secret weapon for getting customers off the fence and into action, without sounding pushy, salesy, or desperate. I'm telling you a story about one of the worst marketing decisions I ever made (spoiler: it involved a dusty T
Coach, Mentor, Strategist and Mastermind – What's the Difference?
In this episode, I'm getting real about the different types of support you think you need—and the ones that actually move the needle. I've invested over $45,000 (plus multiple trips to the U.S.) to be part of a mastermind that's been absolutely game-changing for my business. But it wasn't always like that. I've worked with coaches, joined programs that didn't deliver, and realized—sometimes too la
The Investments That Changed My Business—And the Ones That Nearly Broke It
I'm embarrassed to admit this… but I once spent nearly $100k on a business coach who didn't actually help me grow. Not because he was bad—but because I hired the wrong kind of help for where I was at in my business journey. In this episode, I'm pulling back the curtain and sharing the real, unfiltered story of the investments I've made over the years—some that paid off
How to Get More People to Buy (Without Just Getting More People)
If you've ever found yourself thinking, "I just need more customers to grow my business" — this episode is for you. The truth is, chasing new customers isn't always the answer. In fact, it can drain your time, money, and energy faster than you think. Today, I'm unpacking exactly how you can increase your revenue without spending more on ads or hustling to attract fresh faces. We're diving deep int
How to Price your Product to Increase Sales - PART 1
What if one overheard sentence could change the entire trajectory of your business? In this powerful episode of Bringing Business to Retail, we share the moment everything shifted—not during a strategy session or a big launch, but in a quiet, unexpected instant. We dive into: How a single sentence triggered a total business rethink Why being "booked out" isn't always the dream The connection
Overwhelmed by Your To-Do List? Here's How AI Helped Me Take Back Control
Overwhelmed by your to-do list? I was too—until I turned to AI. In this episode of the Bringing Business to Retail podcast, I share how I opened Asana and was met with more tasks than I could handle in a year (yep, a full year). Instead of spiraling into busywork, I turned to my custom-built ChatGPT for support. What happened next surprised me. You'll hear how I used AI to ask myself four game-cha
Inventory Math: The Business Mindset That Will Save You Thousands
Are You Paying Rent on Your Own Inventory? What if I told you that some of your inventory is quietly draining money from your business every single month—without you even realizing it? And what if I told you that freeing up cash flow in your business has nothing to do with selling more, running ads, or tweaking your pricing—but everything to do with understanding when your stock stops making you m
Can the Moon Really Boost Your Revenue? - Lucy Bloomfield
What if I told you there's a way to make more money in your business—without changing your products, pricing, or marketing budget? And what if I told you this strategy has been quietly influencing financial markets, human behavior, and even retail trends for years? So when Lucy Bloomfield asked me if she could come on the show and discuss something she'd been putting into action to create more sal
The Google Ads Nightmare You Might Not See Coming
Google Ads—it's a game-changer for retailers and eCommerce brands. But what happens when your ad account gets shut down without warning? No explanation. No help. Just gone... In this episode, I sit down with Google Ads expert John Horn, CEO of StubGroup, to uncover why ad accounts are getting flagged, suspended, and even banned—and what you can do to protect yourself. What you'll learn: ✔️ The m
Do Customers Really Care About Sustainability
My first foray into commerce was selling reusable nappy-making fabrics on parenting forums. I would import these massive rolls, cut them up, and sell them to the mums (and dads) on the forums. This was back in 2008. Before "eco" was cool According to a 2022 NielsenIQ study, 78% of global consumers say that companies should be environmentally responsible. That sounds amazing, right? But here's wh
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