Maxwell Leadership Executive Podcast
The Maxwell Leadership Executive Podcast provides leadership training and coaching based on the principles of founder John C. Maxwell. It offers insights and strategies for effective leadership in business and life.
Episodes
#417: Why Aligned Teams Outperform Talented Ones
Get the learning guide from today's episode here! In this episode, Perry Holley and Chris Goede explore the performance power of aligned teams. They highlight the importance of leaders communicating vision, strategy, and individual roles frequently to create true alignment within teams. They also discuss the difference between agreement and alignment. Discover practical tips for clarifying team ro
#416: Why Your Feedback Isn't Landing, and How to Fix It
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore well-meaning feedback's unintended effects and how to curtail them. They highlight the crucial role emotions play in how team members receive and process feedback, and share practical strategies for ensuring feedback stays focused on behaviors, not people, and fostering an emotional climate that
#415: The ROI of Leadership Development
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley discuss the real return on investment that comes from prioritizing leadership development within organizations. They highlight the difference between equipping team members with technical skills and truly developing leaders who can inspire, engage, and retain talent. The conversation explores common cha
#414: Busy Isn't the Same as Effective
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore the difference between being busy and being effective as a leader. They illustrate how motion—such as planning and preparing—can often masquerade as progress when true impact comes from taking decisive action. You'll discover lessons from real-life case studies and practical strategies for turni
#413: Becoming an Influential Person
Get the learning guide from today's episode here! In this episode, our hosts discuss what it means to become an influential person instead of an influencer. You'll learn about the five levels of leadership, discover how influential people think differently, and gain practical tips to build authentic connections with others. Our hosts also explore the impact of emotional intelligence, long-term thi
#412: Leadership Blind Spots — What Growth Requires
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore common leadership blind spots and what growth requires to overcome them. Find out how to leverage self-awareness, honest feedback, and systems to identify and address often overlooked areas. This episode also shares practical strategies for handling difficult conversations, balancing results wit
#411: Self-Awareness — The Skill It's Easy to Ignore
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore the critical role of self-awareness in effective leadership. They highlight the challenges of maintaining self-awareness, especially as leaders move higher in an organization. You'll learn 3 ways to strengthen this essential skill and leverage it to build stronger, more trusted teams.
#410: How to Fix a Broken Culture
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore the signs of a broken workplace culture and outline why leaders hold primary responsibility for shaping it. Discover 3 ways to create an environment where people feel valued, seen, and heard, plus 3 elements crucial in transforming and sustaining a healthy culture. You'll gain practical strategi
#409: How to Fast-Path Your Potential
Get the learning guide from today's episode here! In this episode, Perry Holley and Chris Goede explore how leaders can accelerate their growth and unleash their full potential by adopting a mentoring mindset. Find out how staying teachable, seeking out diverse perspectives, and continuously asking intentional questions fosters your development, and what 3 things most help you and your team grow
#408: Closing the Belonging Gap
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley highlight the need for organizations to show their team members that they belong. Along with practical strategies inspired by Horst Schulze's approach at Ritz-Carlton, they also explore the critical role of empathy, honest feedback, and psychological safety in helping individuals feel valued and include
#407: Systems Beat Heroics with Greg Steely
Get the learning guide from today's episode here! This week, Chris Goede and Perry Holley are joined again by Dr. Greg Steely to explore how systems consistently outperform individual heroics in driving organizational success. Leaders often celebrate working harder and longer hours, yet neglect the long-term benefits of building effective systems. This discussion focuses on the importance of creat
#406: Momentum Is Not Clarity with Greg Steely
Get the learning guide from today's episode here! In this episode, Perry Holley, Chris Goede, and guest Greg Steely explore the critical difference between momentum and clarity in leadership. They share practical strategies for ensuring organizational clarity, like the "clarity sandwich" approach and aligning team members around a shared purpose. They discuss common pitfalls leaders face when rely
#405: How to Improve Lagging Performance
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore practical strategies for improving results in periods of underperformance. They discuss the critical role of clarity in expectations, outlining how leaders can identify gaps in communication and simplify complex processes for better outcomes. They also highlight the need to focus on developing p
#404: Designing a Culture Where No One Wants to Leave
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore what it takes to design a workplace culture where people genuinely want to stay. They outline the critical role that psychological safety, meaningful autonomy, and consistent leadership play in building loyalty rather than just retention. They also discuss the power of growth opportunities, reco
#403: Culture Eats Strategy for Lunch
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore why culture consistently shapes organizational success more than strategy alone. They share practical examples of how leaders can close the gap between stated values and everyday behaviors, ensuring the team's actions truly reflect the company's core beliefs. They highlight specific steps leader
#402: Questions I Ask Myself to Become a Leader People Remember
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley explore eight key questions leaders should ask themselves to build a memorable leadership legacy. They discuss how true leadership involves developing others, creating clarity, and fostering an environment where team members feel safe to share the truth. They also examine the importance of building futu
#401: I Quit – There's Too Much Homework
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holly explore the challenge of managing cognitive overload in today's workplace. They talk about the generational differences in how employees approach boundaries between work and personal life, highlighting the importance of understanding individual needs. They introduce a practical "RESET" framework to help
#400: The Executive Multiplier with Belay CEO, Tricia Sciortino
Get the learning guide from today's episode here! In this episode, Chris Goede, Perry Holley, and Tricia Sciortino explore how executives can harness the power of a strong executive assistant to maximize their leadership impact. They discuss strategies for building trust, delegating effectively, and rethinking the leader-assistant partnership as both roles and organizations evolve. Tricia shares p
#399: Answering Your Leadership Questions
Get the learning guide from today's episode here! In this episode, Perry Holley and Chris Goede answer key leadership questions submitted by listeners, offering practical advice for real-world challenges, including: coaching young leaders to shift from self-focused language to team-oriented communication how new leaders can maximize their first 90 days by building relationships, listening, and le
#398: How to Get a Return on Failure
Get the learning guide from today's episode here! Get your copy of John Maxwell's How to Get a Return on Failure In this episode, Chris Goede and Perry Holley explore how leaders can gain a return on failure by shifting their mindset and approach. They encourage listeners to view failure not as part of their identity but as a valuable learning opportunity that fuels growth and innovation. The host
#397: Stop Being Nice!
Get the learning guide from today's episode here! In this episode, Perry Holley and Chris Goede explore the crucial difference between being nice and being kind as a leader. They explain how avoiding difficult conversations might seem nice, but choosing kindness—delivering honest, clear feedback with care—actually drives growth and trust within teams. Through practical examples and personal storie
#396: What's the Real Cost of Leadership Development?
Get the learning guide from today's episode here! Wondering how much it costs to develop your teams? In this episode, Perry Holley and Chris Goede share research that shows how investment in leadership development not only increases team effectiveness, but also positively impacts employee engagement and retention. They discuss how developing leaders can multiply productivity, reduce turnover, and
#395: What Leaders Don't Get to Do feat. Corey Baker
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley sit down with speaker and executive coach Corey Baker to discuss what's off-limits for leaders: disengagement. They share practical stories demonstrating the importance of self-awareness and intentionality in a leader's daily actions and choices. They also highlight the necessity for leaders to set pers
#394: A Leader's AI Roadmap with Farshad Asl (Part 2)
Get the learning guide from today's episode here! In this episode, Chris Goede and Perry Holley bring back leadership expert Farshad Ashl to continue exploring how leaders can create an AI-ready culture, centering on curiosity, collaboration, and empowering innovation within their teams. They discuss strategies for building trust and transparency around AI adoption, ensuring that ethical considera
#393: A Leader's AI Roadmap with Farshad Asl (Part 1)
Become a Maxwell Leadership Certified Team Member! In this episode, Chris Goede, Perry Holley, and leadership expert Farshad Asl explore the evolving role of AI in leadership and how it can amplify, rather than replace, a leader's impact. They show listeners the value of integrating multiple dimensions of leadership to drive both personal and organizational growth. The conversation highlights the
#392: Grow Your People Before You Promote Your People
Become a Maxwell Leadership Certified Team Member! In this episode, Perry Holley and Chris Goede explore why organizations should focus on growing their people before promoting them. They discuss the pitfalls of promoting high performers without adequate leadership development and how this impacts team engagement and organizational performance. They share research-based strategies for identifying
#391: How to Create Momentum with Don Yaeger (Part 2)
In this episode, Perry Holley, Chris Goede, and Don Yaeger continue to explore the practical steps leaders can take to create and sustain momentum within their organizations. They share a visual model that helps leaders understand the importance of preparation, culture, and the recruitment of team members who prioritize group success. Listeners learn how belief and mindset work together to drive s
#390: The Law of Big Mo with Don Yaeger (Part 1)
In this episode, Perry Holley, Chris Goede, and guest Don Yeager the critical role momentum plays in leadership. They share research and real-world stories to clarify why leaders must not only recognize but also actively create and sustain momentum within their teams. The discussion highlights the importance of spotting and leveraging the "spark" that ignites progress, as well as celebrating small
#389: Margin — The Hidden Advantage of Great Leaders
Become a Maxwell Leadership Certified Team Member! In this episode, Perry Holley and Chris Goede explore the hidden advantage of margin in leadership and why it is essential for long-term success. They discuss the challenges leaders face in creating and protecting margin, including the tendency to equate busyness with productivity and value. The conversation highlights practical strategies for bui
#388: How to Eliminate Stress
Become a Maxwell Leadership Certified Team Member! In this episode, Perry Holley and Chris Goede explore actionable strategies for leaders to eliminate stress at its source rather than just manage its symptoms. They share practical habits such as preparing the night before, protecting time for deep work, and maintaining one prioritized list, which help leaders create structure and reduce anxiety.
#387: The Purpose Factor with Brian Bosché – Part 2
Become a Maxwell Leadership Certified Team Member! In this part 2 episode, Perry Holley, Chris Goede, and Brian Bosché continue their exploration of the connection between individual purpose, fulfillment, and leadership effectiveness. They illustrate how clarity of purpose not only reduces anxiety and burnout but also empowers leaders and team members to stay engaged and aligned with organizationa
#386: The Purpose Factor with Brian Bosché – Part 1
In this episode, Perry Holley and Chris Goede are joined by Maxwell Leadership President Brian Bosché to explore the critical role of purpose in both personal fulfillment and organizational engagement. Brian introduces the Purpose Factor assessment, explaining how it helps individuals uncover their unique strengths and align them with their daily work. The conversation highlights practical ways le
#385: Alertness: A Leadership Discipline You Can't Delegate
In this episode, Chris Goede and Perry Holley explore the vital role of alertness as a leadership discipline. They explain how leaders must consistently tune in to their own tendencies, their teams, and their organizational environment to prevent problems before they escalate. The conversation highlights practical strategies for developing greater self-awareness, organizational alertness, and envi
#384: Boring Before Brilliance in Leadership
In this episode, Chris Goede and Perry Holley explore the idea that brilliance in leadership often begins with consistently embracing the "boring" fundamentals. They illustrate how successful leaders build trust and drive results by mastering daily disciplines, reinforcing core values, and maintaining consistency. They also outline practical leadership habits such as having hard conversations, cla
#383: Rules of Resilience with Valorie Burton (Part 2)
In this episode, Chris Goede, Perry Holley, and Valorie Burton explore practical rules for building resilience both personally and within teams. They share strategies for managing unexpected challenges, controlling what is within reach, and cultivating supportive resources. Discover how shifting thought patterns and focusing on positive opportunities can help leaders and their organizations naviga
#382: Rules of Resilience with Valorie Burton (Part 1)
In this episode, Chris Goede, Perry Holley, and Valorie Burton explore the practical application of resilience for leaders and teams. They outline how developing resilience as a skill can significantly impact morale, foster a positive mindset, and create solutions in the face of challenges. They share the importance of using common language to build resilient cultures and highlight the role of psy
#381: Should You Be a More Hands-on Leader?
In this episode, Perry Holley and Chris Goede explore the concept of hands-on leadership and what it truly means for executives. They explain how strong leaders act as teachers and system architects, focusing on empowering teams rather than micromanaging. They discuss the importance of obsessing over metrics that customers value and architecting workflows that push decisions closer to the front li
#B2: Soul Leadership with Steve Robinson and Jared Cagle
In this episode, Jared Cagle interviews Steve Robinson about the importance of leaders addressing their own inner health to cultivate healthier organizations. They explain how unprocessed trauma can shape leadership decisions and organizational culture, and why it's crucial for executives to recognize and work through their internal challenges. Steve Robinson shares practical strategies for self-r
#380: Detachment is a Leadership Superpower
In this episode, Perry Holley and Chris Goede explore the concept of detachment as a leadership superpower. They explain how detachment allows leaders to control their emotional reactions under pressure, creating space between an event and their response. They also discuss how detached leaders can drastically improve their decision making by evaluating information more accurately and in real-time.
#379: It Helps to Have Thick Skin
In this episode, Perry Holley and Chris Goede explore the concept of developing thick skin as a leader. They discuss the importance of emotional intelligence in leadership and how leaders with high emotional intelligence can better handle negativity and criticism. They also share tips on how to reframe negative feedback and use it as an opportunity for growth and learning. Additionally, they empha
#378: How to Sustain Your Leadership Influence
In this episode, Perry Holley and Chris Goede discuss strategies for sustaining leadership influence over time. They explore the importance of modeling consistency of character, as trust is built through everyday actions rather than grand gestures. They also highlight the significance of honest communication, emphasizing the need for leaders to align their words and actions to maintain credibility
#377: Closing Your Year with Intention
In this episode, Chris Goede and Perry Holley share practical tips for leaders to intentionally close out the year and prepare for the next. They discuss the importance of reflecting on wins and lessons learned, identifying patterns, and seeking input from the team to gain valuable insights. They also explore the concept of a "letting go" list and aligning with the team's purpose and priorities. D
#376: What's the Greatest Gift a Leader Can Give?
In this episode, Perry Holley and Chris Goede explore the greatest gifts a leader can give to their team. They discuss 10 ways that leaders can powerfully influence those they lead, fostering a more engaged and motivated workforce. They also share personal experiences and examples to illustrate the power of these leadership gifts in action. Throughout the conversation, the hosts offer practical ad
#375: Connectors Connect on Common Ground
In this episode, Chris Goede and Perry Holley explore the concept of finding common ground to connect with others. They discuss the barriers that prevent leaders from effectively connecting, like assumptions, arrogance, and indifference, and provide strategies for overcoming these obstacles. Chris Goede and Perry Holley share personal stories that illustrate the power of genuine curiosity and the
#374: Lessons in Resilience During a Government Shutdown
In this episode, Perry Holley and Chris Goede share lessons in resilience during a government shutdown that disrupted their travel plans. They walk through Valerie Burton's Rules of Resilience and how they applied them in real-time to navigate the challenges they faced. They discuss the importance of staying adaptive as a leader and keeping calm in the face of uncertainty, as the team will take em
#373: The Empathetically Driven Leader
In this episode, Perry Holley and Chris Goede unpack what it means to be an empathetically driven leader—balancing care with accountability. They explore eliminating double standards, making development a daily priority, inspiring teams effectively, and embracing feedback with vulnerability. The conversation offers practical insights for leaders who want to connect deeply while driving results. Be
#372: Using Feedback to Rekindle Engagement
In this episode, Chris Goede and Perry Holley explore the crucial role feedback plays in driving employee engagement. They stress the importance of leaders providing regular, constructive feedback to their team members, as this helps individuals understand their performance and feel valued within the organization. Goede and Holley also discuss practical strategies for conducting effective one-on-o
#371: The Positive Power of Confrontation
In this episode, Perry Holley and Chris Goede explore the positive power of confrontation and how leaders can use it effectively. They provide a framework for leaders to approach confrontation with the right mindset, focusing on clarity, purpose, and building trust rather than conflict. They also share practical steps for preparing for and engaging in confrontation, such as preparing one's heart,
#370: Is Burnout Affecting Your Team?
In this episode, Perry Holley and Chris Goede discuss the concerning trend of "quiet cracking" affecting employees. They explain that quiet cracking is a persistent feeling of unhappiness and being overwhelmed that leads to disengagement, poor performance, and increased desire to quit. Holley and Goede offer practical suggestions for leaders to address this issue, such as providing training and de
#369: How Leaders Develop the Potential of Others
In this episode, Perry Holley and Chris Goede explore how leaders can identify and cultivate the potential in their team members. They discuss the importance of having the right mindset and seeing people as valuable assets to develop, rather than just means to an end. The hosts also share practical strategies for encouraging and nurturing growth, such as providing opportunities that stretch people
#368: The Evolution of Servant Leadership
In this episode, Chris Goede and Perry Holley explore the evolution of servant leadership and its increasing relevance in today's business landscape. They discuss how servant leadership now prioritizes emotional resilience, empowering team members, and leveraging technology to create personal connections at scale. They also emphasize the importance of connecting daily work to a greater purpose, wh
#367: Soloist to Conductor – What's the Organization to Do?
Perry Holley and Chris Goede stress the need for organizations to intentionally develop their leadership pipeline before promotions. They advise identifying emerging leaders by competencies—not just technical skills—and offering stretch assignments, mentoring, and shadowing to build influence early. They also recommend separate tracks for technical and leadership growth and celebrating when lea
#366: Soloist to Conductor – What's a Soloist to Do?
In this episode, Perry Holley and Chris Goede discuss the transition from being an individual contributor to becoming a leader. They provide practical tips for soloists to prepare themselves for leadership roles, such as leading without a title, building relationships, and managing themselves effectively. They also encourage soloists to let go of being the expert and celebrate team wins, fostering
#365: The Multi-hat Leader
Perry Holley and Chris Goede explore the concept of the multi-hat leader and the importance of adapting to different leadership situations. They outline four essential hats—coach, advisor, leader, and mentor—and share insights on when and how to switch between them. Drawing from personal experiences, they offer practical advice for overcoming the challenges of wearing multiple hats and choosing th
#364: How Do Leaders Drive Team Unity?
In this episode, Chris Goede and Perry Holley explore the importance of team unity and how leaders can drive it within their organizations. They discuss the need for leaders to define what unity looks like in terms of behaviors and actions, setting a shared expectation for the team. They also suggest ways leaders can build trust and vulnerability among team members, such as having each person shar
#363: What Were You Thinking?
In this episode, Perry Holley and Chris Goede explore the importance of critical thinking for leaders. They explain how critical thinking helps leaders enhance their problem-solving skills, make informed decisions, and communicate more effectively. The hosts also share practical tips for developing critical thinking skills, such as asking thoughtful questions, evaluating information sources, and c
#362: Developing Confidence as a Leader
In this episode, Perry Holley and Chris Goede explore how leaders can develop confidence in themselves and their abilities. They share insights from Bill Belichick's book, The Art of Winning, which emphasizes the importance of preparation, mastering details, and owning mistakes in building confidence. They also discuss the value of creating challenging scenarios for teams to help them perform u
#361: Gravitas That Drives Connection
Perry Holley and Chris Goede explore gravitas as a key element of leadership presence and influence. They share practical ways to develop it—building self-awareness, communicating with confidence and humility, and staying calm under pressure. With consistency and integrity, leaders can inspire trust, command attention, and strengthen connections with their teams. Become a Maxwell Leadership Certif
#360: Can You Really Work with Complicated People?
In this episode, Perry Holley and Chris Goede explore strategies for working effectively with complicated people. They discuss the importance of seeing individuals as people rather than problems and offer practical tools for fostering collaboration and understanding. They also emphasize the role of clear communication in reducing friction and frustration when working with difficult colleagues. Add
#359: Mastering the Push and Pull of Leadership
In this episode, Chris Goede and Perry Holley explore the concept of balancing the push and pull of leadership. They discuss the importance of building positive relationships, demonstrating technical competence, and showing consistency in order to establish trust with team members. The hosts explain the dangers of focusing too heavily on either the push (driving for results) or the pull (inspiring
#358: How to Live Out the Law of Victory
In this episode, Chris Goede and Perry Holley explore the key attributes and mindsets leaders need to embrace to lead their teams to victory. They discuss the importance of taking full responsibility as a leader, especially in times of difficulty or setbacks, as this builds trust and accountability within the team. They also stress the significance of having a unified vision that is clearly commun
#357: Stop Killing My Momentum
In this episode, Chris Goede and Perry Holley unpack the power of momentum and why it's a game-changer for leadership and team performance. They explore how momentum starts—with a clear vision, realistic goals, and a culture of collaboration—and why leaders must protect the "spark" that sets it in motion. You'll hear practical strategies and real-world examples to help you build, sustain, and ampl
#356: Can an Introvert Be a Leader?
In this episode, Perry Holley and Chris Goede address the common assumption that only extroverts can be effective leaders. They highlight the unique strengths and abilities that introverted leaders bring to the table, such as their ability to steady a room, think deeply, and listen closely. They also discuss how introverted leaders excel in one-on-one situations, providing motivation through empat
#355: How Inclusive Is Your Communication?
Inclusive communication is key to building trust and belonging on any team. This episode explores practical ways leaders can communicate more effectively—by listening actively, using inclusive language, and encouraging diverse perspectives. You'll also get tips for running more inclusive meetings, like sharing agendas in advance, setting clear expectations, and making space for all voices to be
#354: The Unwritten Rules of the Inclusive Leader
Perry Holley and Chris Goede explore the concept of unwritten rules and their impact on inclusive leadership. They explain how these implied expectations can unintentionally exclude team members and hinder their sense of belonging within the organization. Holley and Goede provide practical strategies for leaders to identify and address their own unwritten rules, such as asking the team for feedba
#353: What's the Big Deal with Empathy?
Perry Holley and Chris Goede explore the importance of empathy in leadership and how it shapes a culture where people feel seen, valued, and cared for, ultimately driving higher retention and engagement. They share practical strategies for developing empathy, including staying curious, asking open-ended questions, and leading with vulnerability and transparency. The conversation highlights the rol
#352: I Don't Mind You Thinking I'm Perfect
Perry Holley and Chris Goede explore the importance of authenticity in leadership, offering insights on how leaders can cultivate self-awareness, recognize their unique strengths and weaknesses, and consistently communicate their core values. They emphasize the power of vulnerability and transparency in building genuine connections with team members and highlight the value of daily self-reflect
#351: But I Don't Feel Charismatic
Join Perry Holley and Chris Goede as they share strategies for developing charisma and its role in effective leadership. They explain that charisma is not an innate trait but a learnable skill that involves focusing on others, making them feel valued, and connecting with them genuinely. They introduce a three-part model for developing charisma: becoming interested in people, investing in people, a
#350: Strategies for Leading a Remote Workforce
In this episode, Chris Goede and Perry Holley discuss strategies for leading a remote workforce effectively. They share insightful data from a recent Gallup report, which reveals the engagement levels and overall well-being of remote, hybrid, and on-site employees. Chris and Perry explore the factors that contribute to the mental and emotional challenges faced by remote workers, such as physical
#349: Improving Your Micromanagement
In this episode, Perry Holley and Chris Goede explore the concept of micromanagement and its potential benefits in leadership. They discuss the importance of leaders ensuring their expectations are clearly communicated and fully understood by their teams to drive the desired outcomes. They also stress the need for leaders to be aware of what's happening in their organizations so they can provide n
#348: Firm Feedback with Jeff Hancher - Part 2
In this episode, Chris Goede and Perry Holley discuss the importance of effective feedback for leaders with guest Jeff Hancher. They explore the different types of feedback, such as directive, supportive, and collaborative, and how leaders can determine the best approach for each situation. Jeff shares personal stories that illustrate the power of earning the right to give feedback and the transfo
#347: Firm Feedback with Jeff Hancher – Part 1
In this episode, Perry Holley and Chris Goede welcome guest Jeff Hancher to discuss the importance of giving firm feedback as a leader. Jeff shares his expertise on how leaders can deliver challenging conversations effectively, tying it to the engagement and performance of their teams. He provides a practical framework for earning the right to give tough feedback by setting clear expectations, inv
#346: How Leaders Handle Criticism
Chris Goede and Perry Holley explore how leaders can effectively handle criticism. They encourage leaders to maintain humility and face criticism directly, being open to feedback while also discerning whether it is constructive or not. They recommend determining if action is required based on the criticism and, if so, taking steps to address the issue and restore relationships with the criticizers
#345: Are You Delivering Appreciated Value?
In this episode, Chris Goede and Perry Holley explore the concept of delivering appreciated value to customers. They explain the importance of going beyond simply providing value to align that value with the true needs of the customer. They also emphasize the need to exceed client expectations and make the value personally relevant to create an emotional connection and foster loyalty. The episode
#344: Building an Extraordinary Culture
Perry Holley and Chris Goede share a powerful 7-step model for building an extraordinary culture within an organization. They show how leaders must continuously inform their teams about the core values and mission, while also involving them in the experience to boost morale and commitment. They stress the importance of leaders inspiring others by being present, setting an example, and living ou
#343: Delivering WOW
In this episode, Chris Goede and Perry Holley explore the concept of delivering "WOW" experiences to customers. They discuss the importance of being distinctive rather than just different from competitors to create unique and memorable moments for clients. The hosts also introduce the idea of identifying "un-WOWs," which are areas where the customer experience falls short and needs improvement. T
#342: Leaders Who Attract Leaders
Perry Holley and Chris Goede explore the differences between leaders who attract followers vs. those who attract other leaders. They point out that leaders who attract followers may experience some success, but leaders who attract leaders will experience incredible success. Throughout the conversation, Holley and Goede provide examples and insights to help listeners understand what it takes to bec
#341: Are You an Influencer or a Person of Influence?
Chris Goede and Perry Holley explore the difference between being an influencer and a person of influence. They discuss four phases of influence: modeling, motivating, mentoring, and multiplying. Explaining that modeling involves people observing a leader's actions, reactions, and interactions, while motivating requires engaging and connecting with individuals on an emotional level. Mentoring, the
#340: Help! I Work for a Bad Boss
Chris Goede and Perry Holley discuss strategies for dealing with a challenging or bad boss. They provide insights on how to handle these difficult situations by focusing on adding value to the leader rather than trying to fix them. They share practical tips such as increasing communication, documenting work, and understanding the leader's priorities and challenges. The episode offers helpful advic
#339: The Power of FOR
This episode discusses the concept of knowing what you are for as a leader. Chris and Perry discuss five key actions leaders can take to show their team they are for them, including believing abundantly, appreciating consistently, developing intentionally, listening actively, and living repeatedly. They also share insights and examples from Truett Cathy, founder of Chick-fil-A, who modeled these b
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