Speak to an Agent
Speak to an Agent explores what it takes to bring AI into large organizations. It argues that AI cannot fix a problem you haven't already solved and that real understanding matters more than a polished voice. The show features innovators, thought leaders, and decision-makers shaping the future of CX AI. Guests discuss what is working, what isn't, and how work changes as machines can reason, plan, and act at human levels. It is aimed at people responsible for putting AI to work inside their organizations.
Episodes
Value Is Sexy | Eric Siegel
Season 1 Episode 4 | Value Is SexyGooder AI’s Eric Siegel on Why Most AI Projects Never Make It to DeploymentGooder AI founder Eric Siegel says the industry is obsessed with the wrong number. Accuracy, precision, AUC score, none of it matters if nobody can translate what a model does into dollars. Eric makes the case for predictive AI's quiet comeback, why 80-95% of AI projects still fail
Whoever Owns the Workflow Owns the Enterprise | Sarup Paul
Season 1 Episode 3 | Whoever Owns the Workflow Owns the Enterprise | Sarup PaulWhy Sarup Is Betting on Workflow Orchestration as the AI Control PlaneServiceNow's CRM product lead Sarup Paul draws a hard distinction between engagement-layer platforms and resolution-layer platforms, arguing that complex enterprise workflows,not the UI or the model will determine who controls the agentic ent
Everything Is a Code Problem | Uri Eliabayev
Season 1 Episode 2 | Everything Is a Code Problem | Uri EliabayevFounder of Israel's Biggest AI Community, on Why AI Strategy Is Really an Engineering ProblemUri Eliabayev, who founded Machine & Deep Learning Israel, now the country's largest AI community with tens of thousands of members, joins Sascha Poggemann to explain why he evaluates AI models on task-specific outcomes rather th
Voice AI's Biggest Bottleneck | Dylan Fox
Season 1 Episode 1 | Voice AI's Biggest Bottleneck | Dylan FoxWhat It Actually Takes to Ship Voice AIAssemblyAI founder Dylan Fox on why voice AI was left for dead. He unpacks the messy multi-model voice stacks behind today's AI agents. Should AI even try to sound human? A sharp, no-fluff look at what it takes to ship real voice AI.👉 NiCE:https://www.nice.com/speak-to-an-agent🔗Connect wi
Speak to an Agent, Coming Soon
Launching Wednesday, September 30th. Speak to an Agent explores what it really takes to bring AI into large organizations, why AI can't fix a problem you haven't already solved, why real understanding matters more than a polished voice, and why the domain expert who knows how to use AI is becoming the most valuable person in the business.The show features the leaders, founders, and techno
