The Business of Travel
The Business of Travel is the official podcast of the Global Business Travel Association, covering all aspects of business travel. Each week, episodes feature interviews with industry experts and thought leaders discussing key issues affecting the business travel industry. The podcast aims to provide insights and updates for professionals in the field.
Episodes
Personalisation Technology Trends in Accommodation
In this episode of The Business of Travel, the GBTA Europe Accommodation Committee explores how technology is shaping personalisation across the accommodation experience in business travel. Hosted by Daniel Norris, Regional Director of Sales at ehotel and members of the GBTA Europe Accommodation Committee, the conversation brings together perspectives from across the business travel ecosystem,
Digital Accessibility in Business Travel: From Compliance to Competitive Advantage
Digital accessibility is often treated as a compliance checkbox—but in reality, it's a complex, evolving discipline with direct implications for risk, customer experience, and operational efficiency. In this episode, a Product Manager and Accessibility Compliance lead at Cytric Easy at Amadeus IT Group (Nick Hebrant) breaks down what accessibility actually means in practice. The conversation demys
BTI en foco: Tendencias de viajes de negocios en América Latina / BTI findings for Latin America and share perspective from Visa
Nota: Este episodio está disponible en español. En este episodio de The Business of Travel, Mariana Pérez Ponce de León, Regional Director, Mexico, Central America and Colombia de GBTA, y Daniel Duarte, South Regional Manager de GBTA, conversan con Alfredo Dellepiane, Sr. Director – LAC Agro & WCS Head, Visa Commercial Solutions, LAC, sobre los hallazgos más recientes del GBTA Business Travel Inde
2026 Hotel RFP Trends presented by the US GBTA Accommodations Committee
In this episode of The Business of Travel, presented by the GBTA U.S. Accommodations Committee, Fred Veliyev, Principal Product Manager at Cvent Transient, David Mollov, Managing Director of Travel Industry Solutions at Emburse, and Annette Cumming, SVP Business Development at CerebriAI, discuss the key trends that emerged from the 2026 hotel RFP season. The conversation explores what buyers s
GBTA Board View: Are You Ready for Convention?
The GBTA Convention annually brings together thousands of business travel professionals to connect, learn, grow and shape the future of the global industry. So, what can attendees expect at GBTA Convention 2026 in Chicago, August 3-5, and how can they make the most of their experience? In this podcast, Alison Rogan, Vice President of the GBTA Board of Directors and Head of Travel, Events and Expen
Small Meetings, Big Footprint
Simple meetings may represent the majority of meeting volume, but they often remain the least visible, least controlled, and most difficult to measure. In this three-part podcast series from the GBTA Europe Meetings & Events Committee, Jason Long, Senior Vice President of Global Business Development at HRS, speaks with industry leaders about how organisations are tackling data gaps, improving comp
Smarter Meetings Management via Integrated Technology
Simple meetings may represent the majority of meeting volume, but they often remain the least visible, least controlled, and most difficult to measure. In this three-part podcast series from the GBTA Europe Meetings & Events Committee, Jason Long, Senior Vice President of Global Business Development at HRS, speaks with industry leaders about how organisations are tackling data gaps, improving comp
AI in Meetings: From Insight to Action
Simple meetings may represent the majority of meeting volume, but they often remain the least visible, least controlled, and most difficult to measure. In this three-part podcast series from the GBTA Europe Meetings & Events Committee, Jason Long, Senior Vice President of Global Business Development at HRS, speaks with industry leaders about how organisations are tackling data gaps, improving comp
GBTA Europe Tech Committee - Rethinking Corporate Travel with AI
AI in corporate travel is no longer theoretical. It is operational. In this episode of Business of Travel, the GBTA Europe Technology Committee takes a practical look at how AI assistants are being deployed across managed travel programs. Host Lenny Hornsby speaks with Johnny Thorsen, a technology leader with hands-on experience implementing AI solutions, about availability, onboarding, ideal cl
GBTA BTI - A View From Europe
Diving into the European business travel outlook, using recent data from the GBTA Business Travel Index, our annual global benchmark sponsored by Visa, Chris Ely, Research Director, GBTA sits down with Romain Mialane, Visa, Sales Director, Europe. What you'll hear: What Europe data really says How payments data adds context What travel managers should be paying attention to as we head into th
GBTA BTI Global Highlights
In this episode of GBTA's The Business of Travel, Chris Ely, Research Director, GBTA, sits down with Edward Galvin, Head of Visa Commercial Solutions, North America, to unpack what the latest GBTA Business Travel Index (BTI) forecasts about the state of business travel worldwide. From the big-picture forces driving global spend to a closer look at how key regions are performing, they break down th
Jet Fuel Pricing and Supply Risk: Implications for Global Business Travel
While the situation continues to evolve, regional experts discuss how disruptions across the Middle East are having global ramifications impacting aviation, fuel availability, and airline operations. Designed for global travel buyers, this episode aims to provide clarity, context, and actionable takeaways to support informed decision-making in global business travel. Hear scenario-based insights
Reframing Sustainability: Navigating Uncertainty with Action | The Carbon Compass
Geopolitical uncertainty, shifting ESG narratives, and budget pressures are forcing companies to think differently about sustainability. This session dives into how organizations are turning these constraints into catalysts—reframing sustainability as business value, leveraging it as a competitive advantage, and finding innovative ways to fund and scale their efforts. Speakers: Townsend Bailey,
GBTA M&E APAC Power Talk Series – Episode 1 - Featuring Destination Singapore with Carrie Kwik from Singapore Tourism Board
About Episode One: Singapore has a 2040 vision for the future of business events. What does that mean for the rest of APAC? In the latest episode of Business of Travel, GBTA's APAC MICE Power Talks series, Navodit Srivastava, Hospitality Cloud Leader for Cvent in Asia Pacific, sits down with Carrie Kwik, Executive Director, Conventions, Meetings & Incentive Travel, Singapore Tourism Board to
The Big Idea: How divisive debates in travel are shaping the future
The Big Idea: How divisive debates in travel are shaping the future The verdict is in! After three fiery debates across GBTA's APAC, Europe, and Australia conferences, we're unpacking the results, reactions, and revelations that shook the business travel community. This isn't a replay; it's a deep dive into what the debates revealed about the future of our industry. Which arguments swayed the aud
When the Data is the Story
In an era where data tells the truth about traveller motivations, "When the Data is the Story" explores how numbers can illuminate narratives of culture, identity, and experience. Drawing from the 2025 Traveller Identity Consensus report, Evita Robinson and Dr. Alana Dillette reveals how BIPOC traveller data does more than quantify, it humanises and reframes the industry's understanding of communi
Rethinking Corporate Travel with AI - Episode 2
Brought to you by the GBTA Technology Committee Europe. In this episode Sarah Whiting & SkyLink (Episode1), Christopher Feuerecker & Blockskye (Episode 2) and Heinz Lennard Hornsby & Serko, Content will be about AI, revolutionizing the industry with a new approach, challenges with the customer demand (scope, requirements, etc.) This is the second in the podcast series featuring Christopher Feuerec
Are the roles of traditional TMCs becoming obsolete or just going through a serious shake-up?
Corporate travel management: obsolete relic of the fax machine era… or the industry's best-kept secret weapon? Depends who you ask. Airlines will say, 'We don't need TMCs.' TMCs will say, 'Good luck with duty of care when your VP of Sales is stuck in O'Hare at 11pm.' This 20-minute discussion will focus on the predictions and fears of the TMC's future role Speakers: Stephanie Lachance EHI, Stra
Personalising the Business Travel Journey: 5 Key Trends You Need to Know
Personalising the Business Travel Journey: 5 Key Trends You Need to Know Dan Norris, Andrea Batchelor, Juliet Howie, Jo Westlake GBTA Europe Accommodations Committee Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License
Rethinking Corporate Travel with AI - Episode 1
This is the first in a series of podcasts from the GBTA Europe Technology Committee - exploring the opportunities for AI in the business travel industry. First up is Sarah Whiting & SkyLink. Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License
Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities
The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several tra
The Future of Business Travel Leadership: Re-shape, Re-frame, and Reinvigorate
Featuring Liz Fraser, Chief Revenue Officer at Serko, in this thoughtful conversation, we explore how leadership in business travel is transforming to meet the demands of a rapidly changing world. From redefining purpose and embracing AI to reinvigorating company culture and building diverse, future-ready teams—this episode uncovers the mindset shifts, skillsets, and strategies that will shape the
Corporate Travel Tuesday with the Allied Leadership Council: Trends and Priorities
The business travel industry is fueled by innovative supplier companies who focus on serving the needs of both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several trav
GBTA Board View | Are You Ready for Convention? – A Buyer/Supplier Perspective
The GBTA Convention annually brings together thousands of professionals in person to connect, learn, grow and do business for the world's $1.4 trillion business travel industry. So what can attendees expect at the upcoming GBTA Convention 2025 in Denver, July 21-23, and how can they make the most of their experience? In this podcast, GBTA Board President, Mark Cuschieri, and travel supplier, Trea
Corporate Travel Tuesday with the Allied Leadership Council (ALC)
The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel
GBTA Allied Leadership Council | What's Hot in Business Travel
The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel
Thriving Through Change: How Sustainability can give your travel program a competitive edge | The Carbon Compass
In this episode of The Carbon Compass, Chrissa Pagitsas (CEO, Pagitsas Advisors) joins Fanny Everard (Sustainability Program Manager, GBTA Foundation) to explore how sustainability drives business value, insights on GBTA Sustainability Summit, and why sustainability is good for business —despite policy rollbacks. Interested in continuing the conversation? Join Chrissa, Fanny, and other sustainabil
WINiT Wisdoms | Rising above the Double Bind, a conversation with Katie Brown
Research says 80% of all women struggle with confidence, and in even greater numbers, the higher up you go in a company. This translates into fewer women rising through the ranks and reaching their greatest potential in the workplace. How can we be - and support - bolder risk-takers yet avoid the 'double bind' of being labeled too aggressive or assertive? Katie Brown will challenge you to rise abo
Championing Allyship: Advancing Women's Leadership in Business Travel
Allyship is a powerful force for change. In this episode, we explore how allies play a crucial role in advancing women's leadership and inclusion in the business travel sector. Our guest, Anne Feeney, Assistant Vice President of Global Strategic Sales at Enterprise Mobility shares real-world insights on what effective allyship looks like and how individuals at all levels can contribute to gender e
Corporate Travel Tuesday with the Allied Leadership Council (ALC)
Share Marriott's perspective on responsibility and oversight of tech and digital strategy, trends we see in the hospitality industry as it relates to the supplier side of the business. The podcast is hosted by Suzanne Neufang, CEO of GBTA, aligned with Tammy Routh, who is President of the GBTA Allied Leadership Council and Senior Vice President of Marriott International. Moderators and Speakers:
GBTA Board View | Changing Trends in Travel Policies
Corporate travel policies are more than just a set of guidelines—they define how employees travel, how companies manage costs, and how organizations adapt to an ever-changing business environment. And they are an essential and fundamental element of the day-to-day work and long-term approach of every travel buyer. With shifting workforce dynamics, new expectations around flexibility, and ongoing
WINiT - Why Community Matters
Networking and community building are crucial for women's professional development. In this WINiT podcast sponsored by CWT, moderator Bev Heinritz, Director of Foundation Programs at GBTA Foundation, and Lisa Nelson, Senior Director of Customer Management at CWT, discuss how collective networking and community-building efforts can drive broader systemic change by advocating for policies, practices
The Big Idea: The domino effect of today's working culture & impacts to business travel
Does when, where, and how the work gets done matter if deadlines and deliverables are met? How do ways of working impact organizations, employees, and travelers? Listen to this podcast to hear our expert panel as they debate the workplace of the future and the role of the travel manager in supporting this transformation. Drawing on the insights from 300+ participants captured at the GBTA Europe Co
GBTA Board View | Heading Into 2025: The Economy and Other Effects on Business Travel
Globally, despite certain challenges, business travel spend has continued to grow in 2024. According to GBTA's latest Business Travel Index forecast, business travel spend is expected to end 2024 above the $1.5 trillion mark – for the first time surpassing 2019 spend. As we head into 2025, what are the current headwinds and tailwinds business travel buyers, suppliers and economists are seeing with
Navigating Event Contracts with the GBTA Meetings & Events Committee Canada
Welcome to this episode of the GBTA Business of Travel brought to you by the Canadian Meetings & Events Committee with special guest Heather Reid, Founder and CEO of Planner Protect Inc and the Canadian authority on event contracts. With over 30 years planning conferences and events for clients, Heather has helped hundreds of event organizers generate more than $9M in cash savings and avoided risk
How AI Optimizes Venue Sourcing for Buyers and Suppliers
The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn mo
Does NDC Matter to My Programme?
Not every Corporate needs to implement NDC immediately and many can wait for their TMC to enable NDC content. Given all the noise around NDC, is there a temptation to rush NDC content rather than question whether it is relevant at this time? Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License
It's Time: Business Travel in the Climate Era | The Carbon Compass
In this episode of the Carbon Compass, the planet-focused subseries of the Business of Travel podcast, GBTA Sustainability Leaders Nora Lovell Marchant, VP for Global Sustainability at American Express Global Business Travel and Page Motes, Chief Compliance and Sustainability Officer at Hertz, share their insights on the key success factors for accelerating climate action in business travel. Li
Women's Health - Plan B
Brought to you by the GBTA | Risk Committee - US. The speakers are: Valerie Ferraro, Manager, Program Operations Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT; Dr. Katherine O'Reilly, International SOS. Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License
Refining the Landscape of Accommodation Payment and Billing in Business Travel
Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also
GBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier Perspective
The GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world's $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-ti
Navigating the Shift: From DEI to Inclusion
Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success.
Careers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024
Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evo
AI and the Quest for the Perfect Trip: A Conversation with Steve Singh
This is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management
It's Time to Bring Accessibility Center Stage in Business Travel
For years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers? In this podcast, the GBTA Foundation explores these question
The Solution to Sustainable Hotel Procurement | The Carbon Compass
In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation's Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more. The Business of Travel Podca
Reflections on the Big Idea: Artificial Intelligence
Reflections on the Big Idea: Artificial Intelligence In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business
GBTA Board View: Regional Insights on Business Travel
Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry lea
Individual Profile Risk
In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cult
Sustainability is a Team Sport | The Carbon Compass
Welcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast. In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability
Travel Management in the Age of AI
Travel Management in the Age of AI In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use
How AI is (Re)Shaping Business Travel: A Conversation with McKinsey
This is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitalit
Behind the Scenes at COP28: A Global Business Travel Perspective
Business of Travel Behind the Scenes at COP28: A Global Business Travel Perspective December 14, 2023 In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA's CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They
GBTA Board View: Reflections & Projections
Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024
Human Trafficking: Get Onboard and Make a Difference
The intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation.
Technology Solutions that Take Care of Travelers
Travel has seen a shift from Duty of Care to Duty TO Care and the wellbeing of travelers is a key part of that shift. When we take care of travelers, they perform better and are happier and healthier individuals. New technology solutions are enabling better care of travelers and this discussion with industry experts Romain Aubanel, Jack and Ferdi and Josh Gunn, CTM will discuss redefining wellbein
Using Technology for Simple Meetings Success
Business of Travel Using Technology for Simple Meetings Success October 20, 2023 In-person meetings and events are driving industry stabilization and the increasing volume is requiring new approaches. Meetings are coming back strong and this discussion with industry experts Ciaran Delany, Hubli and Meredith Smith FESTIVE ROAD, will give you the trends and insights into how companies are using t
Lessons on Fostering Innovation in Travel
In this episode, John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, join Tara Erwin, Communications and Public Relations Manager with GBTA discuss Flight Centre's digital journey, the distinction between internal and third-party innovation projects, the impact of AI on the travel industry, KPIs for mea
AI and the Future of Business Travel | GBTA-AI: AI and Business Travel
In the inaugural episode of "GBTA-AI," a series exploring the role that AI has to play in business travel, host Kevin Fliess, GBTA's Chief Marketing Officer, brings together a panel of experts in the field of artificial intelligence and business travel. Joining the discussion are Tom Allen, CEO at AI Journal; Sam Hilgendorf, CIO at Fox World Travel; and Mat Orrego, CEO and co-founder of Cornersto
There is Power in Women Supporting Each Other in the Workplace
Business of Travel There is Power in Women Supporting Each Other in the Workplace September 22, 2023 Having programs for women in the workplace is considered table stakes for most companies, but in order to drive meaningful progress, more needs to be done. Cynthia Barnes and Jennifer Miranda from American Airlines discuss their experiences and the benefits from being a part of thei
Insights from the Instructor of Advanced Principles of Business Travel Management Course
GBTA's Advanced Principles of Business Travel Management has been a core professional development offering for business travelers for nearly a decade. This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. It serves as the next step after GBTA's Fundamentals courses as well as a preparatory course for indi
Protections for the Traveling LGBTQ+ Workforce
A discussion on how your corporate travel policy can reflect the LGBTQ+ business traveler in 2023. Organizations have an obligation to ensure their workforce is safe, regardless of individual profiles, and it is essential that your travel risk management program acknowledges and plans for the diverse risks faced by its LGBTQ+ employees. How can travel and security managers ensure the safety of the
Our "Favorite" Time of Year: A Look Ahead at the 2024 Hotel Sourcing Season
Brought to you by the US Accommodations Committee. In the third installment of the GBTA Accommodation Committee's Hotel Sourcing Podcast Series, Steven Van Overmeiren (Baker McKenzie), John Berkley (Tripbam), Lukasz Dabrowski (HRS), Iggy Fisher (Club Quarters), and Chris Massucci (Marriott) discuss a macro view of current industry trends and what we can expect to see as we head into the traditiona
GBTA Ladders | Meet the Season 9 Winning Team, Travel Change!
In this podcast, we discuss GBTA Ladders and speak with the Season 9 winning team, Travel Change! The group discusses the premise of their project and how rounding up on every travel transaction can be a force for change in today's world! Moderating the discussion is Grace Morrisey, Director, Travel & Expense, General Atlantic and GBTA Ladders Co-Chair who is joined by members of the Season 9 wi
The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem
New Distribution Capability (NDC) has been around for over a decade in the travel industry – but now the effort has accelerated. In a recent GBTA poll, 53% of business travel industry professionals said airlines are trying to roll out NDC too quickly. So where does the industry stand now on NDC and what's next? In this podcast, experts discuss their view on how NDC is impacting the industry ecosy
Meetings & Events Industry Trends Discussion
Brought to you by the GBTA Meetings & Events Europe Committee. Dan Humby, VP Sales Europe with Groups360 and co-chair of the GBTA Meetings & Events Europe Committee, is joined by fellow committee members travel buyers, Jennifer Pape, Global Meetings & Events Manager with Shell, and Jason Hart, Strategic Sourcing Manager with Amgen. Their discussion explores the most prominent trends in the Meetin
Tech Safari Series: Why are travel analytics more important than ever?
The GBTA Tech Committee brings you the podcast version of the Tech Safari Series which showcases new technologies launching cutting-edge solutions in business travel. In this episode, Mike Daly, Chair of the GBTA Tech Committee, will interview expert data analyst and serial entrepreneur, Jean Belanger, CEO and Founder of Cerebri AI. Amidst the recent chaos surrounding NDC, the significance of tr
Empowering Capital | Female Angel Investors in the Startup Ecosystem
This GBTA WINiT podcast explores the transformative impact of female angel investors in the startup ecosystem. In this episode, we speak with Cara Whitehill, advisor, and angel investor at her firm, Unlock Advisors, where she has taken early-stage startups from 0-1 and larger organizations from $10m-$100m+ in revenue growth. We'll discuss the journey - including her roots in the travel industry –
Meetings & Events Committee Negotiated Outcomes
Discussing key types of agreements for the meetings and events supply chain to include NDAs (Non-Disclosure Agreements), MSA (Master Services Agreement), and RFP (request for proposal). Shauna Whitehead, GBTA Meetings & Events Committee Donna Patrick, Abbott Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativ
Demystifying 'SAF'
Description: Join Karolien De Hertogh, Director UK & Ireland, United Airlines, Calum Hawley, Global Travel Manager, Endeavour Mining Plc and Rohini Sengupta, Director, Environmental Sustainability, United Airlines for an indepth discussion on how the aviation industry has pledged to achieve net zero carbon emissions by 2050 and Sustainable Aviation Fuel otherwise known as SAF is key to sustainable
The Great Attraction
"Happy employees, happy company!" Placing employee well-being, DE&I and digitalization 'front and centre' is critical to spur employee engagement and appeal to job seekers. Chad Lemon, former TV broadcaster and BCD moderator is joined by industry experts Angela Williams, VP- People & Culture BCD UK & Ireland and Lynne Griffiths, CEO, Sirus Talent Solutions to discuss the challenges facing the busi
I benefici delle politiche di DEI per le aziende - The benefits of DEI policies for companies.
Con il contributo di Stefano Ferri, giornalista, scrittore, consulente di comunicazione e attivista dei diritti civili, in questo podcast GBTA parliamo di Diversity, Equality and Inclusion. A che punto sono le politiche di DEI? Come le aziende stanno progredendo in tal senso? Cosa succede nella catena del valore del Business Travel? Facciamo il punto nel Podcast. --- With the contribution of Ste
Regenerative Business Travel: Leaving a Net Positive Impact | The Carbon Compass
A new phrase has entered the lexicon alongside sustainable travel: regenerative travel. Regenerative travel emphasizes net positive impacts on both people and planet. In this podcast, we introduce the topic of regenerative travel, how this works in a business travel context, and what travel managers and the business travel community can do to truly have a net positive impact on the destinations, c
Virtual Payments - One of many solutions for Hotel Payments
The Podcast is looking for the best-in-class payment solution for hotel expenditure: Industry buyers share their view of the pros and cons of a virtual card as a possible payment solution for hotel bookings. The podcast also highlights, what needs to be considered, if a virtual payment solution is selected for hotel payments. Join Marion Klar - Director Payments and Product Experience – AmexGBT, A
Best Practices to Manage Emissions from Business Travel. Results from GBTA Corporate Benchmarking Study | The Carbon Compass
To date, companies are practicing a wide range of strategies to decarbonize their travel programs and deliver on their Net Zero targets. These include better point-of-booking information to nudge employees to select lower-carbon options, tracking emissions against a set baseline, investing in low-carbon technologies, and many others. A conversation with Maarten Dansen, sustainability manager at
Super Woman: Fact or Fiction | An Industry Conversation
The pressure to "do it all" and be all things to all people while advancing their careers causes many women to feel anxiety in both their personal and professional lives. The pressure to be a "Super Woman" is unsustainable and unrealistic. How can we create a new definition of the Super Woman that is realistic and allows women to have a satisfying career along with a happy and healthy family life?
Preparing for the new world of airline retailing
Changes in airline distribution mean that corporate travel managers may soon no longer have access to the same fares and products as they are accustomed through their traditional channels. What this means to individual corporates will depend on which airline, TMC and OBT they are using. In this podcast three travel buyers will discuss how they are preparing for the evolution of airline distributio
Reaching the 'Finish" Line: A Recap of the 2023 Hotel Sourcing Season
In the second installment of the GBTA Accommodation Committee's Sourcing Podcast Series, Lukasz Dabrowski (HRS), Pauline Robin (RoomIt by CWT), David Mollov (TRIPBAM), and Steven Van Overmeiren (Baker McKenzie) discuss post sourcing season insights, how the RFP season compared with forecasts, as well as high level-strategies utilized. Music track is Space Jazz by Kevin MacLeod (incompetech.com
What is GBTA Ladders? Mentorship, Education and Industry Networking for You!
Are you looking to join a top-talent community of the industry's rising stars and senior leaders, and to enhance your personal and professional career development? On this podcast, you'll hear from the Season 9 leadership team as they talk all things GBTA Ladders – from the program's key pillars of mentorship, networking and education, to the benefits to members and how you can get involved. Tune
Eventi, meeting e congressi: trend e sfide della ripresa / Events, meetings and congresses: trends and challenges of the recovery.
La seconda parte del 2022 ha visto la riscoperta degli eventi fisici come momenti indispensabili di condivisione, formazione, business e networking. I trend che oggi connotano il comparto hanno le radici proprio nella ripartenza dell'anno scorso a cui si aggiungono nuove sfide. Quali sono le opportunità da cogliere nel 2023? Perché gli eventi sono da considerarsi un elemento di sviluppo fondamenta
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