The Josh Bersin Company
The Josh Bersin Company podcast provides insights on corporate talent, learning, AI, and HR technology. Hosted by Josh Bersin, it explores trends and strategies in human resources and workplace technology. The show features interviews with industry leaders and experts. It aims to help HR professionals and business leaders navigate the evolving landscape of work.
Episodes
The AI Jailbreak, Implications for Business Agents, And Skills Model for Users of AI
This week we learned of OpenAI’s Jailbreak security breach, which opens the door to many new issues with enterprise AI and HR 2030. This week, following up on the introduction of SHL’s Superworker AI assessment, I dig into the implications of this new AI behavior and discuss the five major “skills” or capabilities we need to build AI mastery among busin
New SHL Assessment Identifies Skills For AI-Ready Workforce
SHL, one of the pioneers in industrial and psychological assessment, has now built a new instrument to assess an individual’s readiness for AI.
Sara Gutierrez, Chief Science Officer at SHL, explains how SHL is addressing this challenge.
Drawing on SHL’s 45-plus years of talent intelligence and behavioral science and a large study of millions of data poi
Workers Disengaged, Worried, Frustrated Yet Economy Is Booming? What To Do?
It’s a strange time: the economy and capital markets are booming, yet worker engagement is as low as it was during the pandemic. It’s a strange combination of events: stock market at all time highs while affordability and trust are at all time lows. Have we over-inflated our economy or is it something more systemic.
As I discuss in my latest article, so
Multi-Agent AI For Talent Acquisition Arrives: Eightfold, Paradox, Maki, Radancy, And More
Today Eightfold launched its AI Candidate Agent, so I wanted to explain how the multi-agent world of HR 2030 is coming together.
In this podcast I explain what Eightfold is up to and how multi-agent AI systems are now starting to sweep across talent acquisition, particularly in high-volume recruiting. And it’s more complex, interesting, and valuable tha
The Affordability Crisis, AI, And How Corporate Pay Practices Must Adapt
Over the last few years we’ve experienced a global affordability and income inequality problem and there are a myriad of policy issues at play. Yet at the same time something else is going on: wages and employee earnings have fallen way behind growth in GDP, profits, and productivity. What gives?
In this podcast, and the related article, I discuss how p
What Can America's 250th Anniversary Teach Us About Organizations?
All organizations, whether they are profit-seeking companies, non-profits, or governments, have politics. And the issues of how we make decisions, the role of top-down vs. bottoms-up governance, and how we empower people to speak up… these are existential topics in any group of people.
As the USA celebrates its 250 year anniversary and we read so many a
How Venture Firms Use AI To Find, Hire, Assess The Best Talent
What if every talent process you ran was AI-enabled — not to replace what you do, but to make you superhuman at it?
That’s exactly how Matt Hoffman, Head of Talent and Partner at venture capital firm M13, operates. In this episode Matt explains how his team uses AI to help early-stage founders build a talent-first culture from day one – across recruitin
Korn Ferry Acquires AMS (Alexander Mann Solutions)
This week Korn Ferry announced the $1.1 Billion acquisition of AMS, one of the leading providers of enterprise recruitment outsourcing. As I overview in this podcast, this deal demonstrates several things:
First, the talent acquisition space has become enormously important and is rapidly changing with AI, demographic changes, and internal productivity i
Frontier AI Vendors Chase Revenue, How Rules, Policies, and Security Drive Agent Strategy
Today I overview why the Frontier AI vendors are changing as they compete for revenue and how that opens new doors for corporate AI solutions. Remember, your personalization of the technology is more important than the model itself.
Then I discuss our new HR 2030 architectural research and how rules, policies, and security are so important in this new w
AI-Native Learning Unleashed: Rita Azevedo, Learning Leader at Sana
Sana Learning is a revolutionary product in the $400 Billion L&D market. Today I sat down with Rita Azevedo, Director of Client Engagement at Sana, to talk about everything. What is AI-native learning, how does Sana Learning fit into Workday’s strategy, and how do companies like Polestar, Rolls Royce, Travelers, and others revolutionize L&D with
Is AI Becoming A Commodity? Or Is It Just A "Normal" Technology?
As AI vendors hype “recursive self-improvement” and other scary features, we see more and more “mainstreaming” of AI technology in business. In other words, the AI does not solve problems by itself: we as HR and IT leaders need to clearly define our needs and then buy, build, and tune the technologies we buy.
Some AI vendors (ie. Paradox, Radancy, Sana,
AI Hype and Anxiety, And A Peek Under The Covers of HR 2030
We’re now a week past Irresistible 2026 and I want to recap what has been happening in enterprise AI and explain the HR 2030 program. First I discuss how the entire AI industry is over-inflated and what that means to enterprise users. Next I explain why the $1.5 Trillion invested in AI is leading to high prices and more focused projects. And third I exp
Are OpenAI and Anthropic Missing The Big Enterprise Opportunity?
As we prepare for these juggernauts to go public, I’m reminded of Yahoo, Excite, and AOL who dominated the first four years of the internet. Despite their lead, Google stole the market away. Could the same thing happen again?
The argument is not that these companies aren’t powerful, but rather that they’re so committed to their current path that they ma
Irresistible Wrapup, New Economics of AI, And Why AI is Like Traditional IT
Here’s my brief recap of the amazing Irresistible 2026 (photos coming), and my discussion with clients about many things, including the new insane costs of AI. I just read a study that Ramp (credit card) did, discovering that the top AI users are spending $7500 per month per employee on AI. (Yikes!)
That aside, the conference was spectacular and we all
Irresistible Kickoff: Preparing You For HR 2030 with The Josh Bersin Institute
Welcome to IRRESISTIBLE 2026 at USC in beautiful Los Angeles! Today we welcome 450 of our closest friends and introduce The Josh Bersin Institute Global HR Excellence Certification (GHRE). This is all focused on preparing you for HR 2030, which we also introduced today.
Additional Information
Josh Bersin Institute Launch Video
HR 2030 Launch Video
Detai
Why Does HR Exist? AI Redefines Everything, And Here's Why.
As we prepare to launch the HR 2030 Initiative next week, I pose an important question. What IS the real role of Human Resources in a world of AI, automation, and business acceleration?
As you’ll hear, we believe HR is no longer the policy police, recruiting, training, or pay department. In a world of Agents, a new role has emerged: Dynamic Enablement f
Addressing High Cost of AI, Frontier Fine Tuning, Edge Computing, Microsoft and NVIDIA
This week was pretty exciting: Microsoft unveiled its Frontier Fine Tuning along with a new hardware stack and developer tools, while NVIDIA launched its foray into PC powered AI. Two big themes here: first is reducing computing cost as data centers start driving up all our AI cost, and second to make AI ever more personal for you and your company.
You’
Understanding The New Words of AI: Harness, Layer, Fabric, Surface, And More...
I’ve decided that the biggest challenge we have in AI is now keeping track of the new words being created. Words like harness, layer, mesh, vector, orchestrator, tools, surface, memory – they all mean very special things. And engineers and marketing people keep dreaming up new ones (spine? pattern? control plane? MCP? LangChain? headless? MCP? mesh? ont
Google I/O Enterprise Strategy, HR 2030, Avoiding A Bag of Doorknobs
Here’s an update on Google’s Gemini Flash 3.5 (bad name) and how it impacts the enterprise market, an update on Google AI in Search, and an update on the HR 2030 architecture coming out at Irresistible. I also want to thank you as a listener, we discovered that this podcast now reaches 4 million HR and business professionals around the world.
I take tha
Laurent Aufils, Chief People Officer at Orange Business: AI Transformation Is a People Project
What if the biggest mistake companies make with AI transformation is treating it as a technology problem? Laurent Aufils, Chief People Officer at Orange Business, knows that it’s all about people.
In this episode, Kathi Enderes sits down with Laurent to explore how one of the world’s leading digital services companies transformed its entire 30,000-peopl
The Pope's Encyclical on Safeguarding Humans In The Face of AI
The Pope’s Encyclical on AI is well worth reading. It’s not only about the perils and risks of technology, it’s really a manifesto about power. I found the essay extremely valuable to read so I wanted to share my perspectives on the topic and the fascinating analogy between AI and The Tower of Babel.
I welcome your thoughts and comments.
Additional Info
Reflections On The Sana AI Summit In New York City
This week I attended the Sana AI Summit in NYC, so I wanted to share the various conversations and new ideas that came from this multi-disciplinary meeting. I hope my summary helps you see some of the bigger issues at play here.
Will AI destroy the job market? What is the real economic value so far? What is the difference between AI and humans? How safe
Surprise, Your AI Doesn't Train Itself. Building and Maintaining AI Agents.
Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there’s a strange misconception out there – the idea that you can just “buy an Agent” and turn it on immediately.
AI doesn’t quite work this way. These systems “become you” – which means you have to train, maintain, tune, and continuousl
New Research On Frontline and Cornerstone Goes Big Into AI
This week I’m in New York “Live!” and there are some exciting things happening: we launched our newest research on “The Five Types of Frontline Worker” which will help you dramatically improve that part of your business, and Cornerstone, the largest L&D tech provider, went BIG into AI.
Listen up for more details, and read the newest article for anal
Long Live A Liberal Arts Education: Why Humanities And Science Matter In Life and Careers.
This week I turn 70 so and we’re in college graduation season, so I took some time to give you my perspectives on “The Liberal Arts Education,” and why it matters so much.
Not only are liberal arts important to your personal understanding of the world, they give you career skills you’ll use forever. I explain today, using myself as an example, why and h
How Do Some Employers Hire Frontline Workers 5X Faster With Higher Quality?
Frontline workforce hiring is important: these are the workers who deliver services, care for patients, and deliver the food or products that we rely on every day. Yet as we look at benchmarks for hiring and retention we see massive variations across companies. In fact the highest-performing companies hire 5-times quicker than others, and also find high
Build vs. Buy. It's So Easy To Build HR Software Now! Or Is It?
I just attended the Eightfold user conference where they introduced TalentForge, a toolset to build agents, and the CEO Ashutosh Garg told us their HR team could build their own HRMS.
Gloat is offering much of the same toolset, with integrations into Microsoft Teams, Copilot, Gemini and Claude – and you can import all your business rules from SuccessFac
The Economics of Enterprise AI: For Buyers and Vendors
We’re now at a stage where enterprise-class AI solutions are real, and suppliers are jockeying for position. Microsoft has consolidated its Copilot efforts into a more integrated offering, and also raised prices. Workday and ServiceNow have defined new consumption-based pricing models which shift from “buying seats” to “buying capacity.”
The Frontier mo
Is The SaaS Apocalypse Over? ServiceNow Says Yes, And Sees A $30 Billion Opportunity
This week ServiceNow launched a massive set of new products to establish itself as the system that manages every AI agent in the enterprise.
It’s a bold set of new products, including Otto (Moveworks), the Agent Fabric, the Context Engine, and the Autonomous AI Specialists. In reality the strategy is an expanded view of what Workday (Agent System of Re
Jennifer Morgan, CEO of UKG, Wants To Reinvigorate The Global Economy Around Frontline Work
I had an uplifting conversation with Jen Morgan, the CEO of UKG, a $5 billion global AI platform for HR, pay, and workforce management. In addition to talking about the company and her role as CEO, she actually has another mission: to put Frontline Workers first in our economy.
Frontline workers, the people who deliver groceries and food, care for patie
The AI vs. Labor Economy, Why Benefits Are Being Cut, The Role of Legacy Systems
This week we saw some astounding GDP numbers, a modest 2% growth with an astounding 70% attributed to AI capital spending. The US economy is heavily AI centric, starving spending on housing which ultimately contributes to income inequality. At the same time companies are now reducing employee benefits, halting a two decade steady increase. It’s all abou
How RecruitMilitary Uses AI to Transform Veteran Hiring
What does it take to bridge one of the most persistent translation problems in talent acquisition – getting a Fortune 500 recruiter to see why a Little Bird attack helicopter pilot from the 160th Special Operations Aviation Regiment is the perfect candidate for their open role? Tim Best, CEO of RecruitMilitary and former active duty Army officer, gives
The Reinvention of Workday: From System of Record to Platform of Agents
This week I discuss Workday’s new AI announcements described at the Innovation Summit last week. These are sweeping new product, leadership, and organizational changes that effectively reposition from a “system of record” to a “platform of agents.”
As you’ll hear, not only is Workday clearly articulating their strategy to support and enable Agentic HR a
Workday's New Strategy, Enterprise AI Maturity, Meta Layoffs, and Surveillance
This week I recap a busy week including corporate AI stories, Workday’s AI reinvention, more on tech Layoffs, and fears of AI-driven surveillance. The important story is that Enterprise AI is much more complex than most imagine yet the AI vendors like Anthropic and OpenAI make it sound deceptively simple.
In reality, as I explain, we are one year into t
How One Of The Nation's Largest Universities Uses AI To Revolutionize Education
In this episode, Kathi Enderes sits down with Rob McAuslan, Vice President for Artificial Intelligence at Southern New Hampshire University (SNHU), one of the world’s largest and most innovative online universities with more than 200,000 students.
Before leading SNHU’s AI strategy, Rob taught, worked, and volunteered across Africa, the Mediterranean, an
Important Issues Of Leadership, Trust and Culture Behind Big AI Companies
This week, as Ronan Farrow’s expose on Sam Altman was published, I want to sensitize you to the fact that AI companies are run by humans. And this means that what we buy and how it works is very dependent on leadership, culture, values, ethics, and the personal motivations of these young, ambitious executives.
Obviously this is nothing new, but in this
Why Microsoft Could Outpace Anthropic and OpenAI In Enterprise AI
The Microsoft Copilot is even more expansive than you think. In this podcast (and detailed article on Substack) you see how Microsoft’s new Copilot “surface” (ie. product strategy) is likely to give them the lead in revenue and market share for Enterprise AI.
There are many players to consider here: Anthropic, OpenAI, Oracle, Nvidia, and vendors like Se
The Context Layer (Semantic Layer) In Enterprise AI (And Where Business Rules Go)
One of the new enterprise AI challenges we face is this: where do we put all the business rules, security rules, policies, and company specific practices we’ve built into our legacy systems for the last 30 years? If we want to embark on Agentic HR (or any other domain), do we rebuild all these rules in the Agents?
Well the big idea going forward is the
The Frontline Conversation: Very Different Types of Frontline Workers
In this podcast I talk with Josh Secrest, VP of Marketing at Paradox (Workday) about how we segment the “frontline” into useful worker categories. As you will hear, the complex issues of hiring, training, managing, leading, and building operational excellence vary widely from role to role.
Many companies think “Frontline” is a category. As you’ll discov
HR 2030 - The Vision for Agentic Human Resources
As AI expands its role all over our companies, a big question comes up: What will AI Agents do to HR and all our human capital practices?
One could imagine the HR department “going away” or being replaced by agents, and managers interacting with this AI Agent Cloud for hiring, pay, promotion, hourly scheduling, and training. Is that where we’re really g
How ServiceNow Is Building the Agentic Future of HR
What does it look like when one of the world’s most innovative tech companies decides to write the playbook for agentic HR — from the inside? Brandon Roberts, Global VP of People Product, Analytics and AI at ServiceNow, joins Kathi Enderes for a conversation that crackles with real-world urgency and hard-won insight.
Under the bold leadership of CHRO Ja
Why Being "Laid Off" By An AI Agent Could Be A Good Thing
Today, as we read more stories about various layoffs (often using AI as an explanation), I’d like to suggest a big idea. AI Agents, defined as “Talent Redeployment Agents,” may be one of the most powerful new use-cases for AI in HR.
No I’m not talking about AI randomly selecting people and zapping them by email based on financial results (that could hap
What Does "AI-Literacy" Really Mean?
Today I want to give you a peek into the huge topic of “building AI literacy.” We work with hundreds of companies and vendors that offer many types of training so I wanted to give you an overview.
This is a fast-changing topic because there’s a raging debate about what “skills” AI users need (ie. complex thinking? business acumen?). I do know AI learns
Ashutosh Garg, Co-Founder & CEO of Eightfold.ai and Viven.ai
This week I share my conversation with Ashutosh Garg, founder of pioneering unicorn Eightfold. Eightfold was the first mainstream AI company focused on HR and recruiting, and as you’ll hear Ashu continues to innovate in many ways.
I ask Ashutosh to talk about the market, the change in the AI landscape, and his vision for the future of Eightfold and job
Why AI Is A Massive Job Creation Technology. Automated Integration. Findem. And Thank You.
Four big topics in this podcast. First I give you more detail on jobs and careers in the AI age, and explain why MORE jobs than ever are being created. (Read the details here.) Then I discuss the huge disruption about to take place in the software integration and middleware market. (A multi-billion dollar space for vendors and consulting firms.) Third I
AI Is Not A Strategy. AI Is A Tool For You To Accelerate Your Strategy.
Today I move beyond a discussion of AI products and technologies to the real business problem: finding ways to USE AI to further your company’s particular, unique business strategy.
There’s a strange phenomenon going on: companies think AI itself will improve productivity “just because it exists.” Well nothing could be further from the truth. As these t
Galileo® Mars Release Adds Workflows, Integrations, Orchestration & More
Today we are introducing the Mars release of Galileo®, the AI Superagent for HR.
We’re calling it a Superagent because it’s now fully programmable, open to integration with Workday and other systems, and is even more intelligent with new models, new content, industry data, and exciting features for learning, content development, and orchestration. I exp
Workday-Sana Announcement Overview
Today Workday unveiled its “Front Door to Work” strategy and products with Sana. Here is a brief overview and more to read below.
Additional Information
Workday and Sana Unveil A Bold Strategy for AI (detailed article)
Video Overview of Workday-Sana Announcements
The New, Wild, Redefined World of HR Tech (advanced AI use-cases)
Experience Sana Yourself:
Future of HR Tech: Is The Front-End Eating The Back End, or Vice Versa?
HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going?
In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software architectures of the past (present) are colliding with the AI tools and interfaces of the future. The bottom line
AI News: Oracle, Workday, Microsoft, Galileo, Why AI-Layoff Stories Are Misleading
This week I discuss the AI, HR Tech, and consumer AI market in front of announcements next week at the Unleash Conference in Vegas.
I discuss how HR Tech is now becoming “Life Tech” (not just Work Tech) and the dynamics of big players like Microsoft, Oracle, Workday, SAP, ServiceNow, Anthropic, OpenAI, Google, and smaller vendors like Cornerstone, Finde
Oracle's AI Business Model Is Working, And Others Need To Watch Out
Oracle’s earnings announcement yesterday demonstrates the company’s shift to a new type of enterprise “software” company, challenging companies like SAP, Workday, Salesforce, and many others. In this podcast I explain this shift, the history of Oracle, and where AI is taking the enterprise software market.
Here is the source article to read, and I look
Bonus Episode: Understanding The US Job Numbers And Why Anthropic's Economic Report Is Misleading
Today I’m publishing a bonus episode with a discussion of the US Job Market and also explain why Anthropic’s new AI-Job destruction research is misleading.
I also discuss the whole idea of “job-task analysis” and why “AI exposure” (Anthropic’s methodology) doesn’t really reflect how AI transforms jobs, companies, and the economy.
Let’s discuss all this
AI Tools and Agents Everywhere, Yet A Fleeting ROI on AI Investments
This week I tackle the situation where AI tools are exploding everywhere while ROI and economic productivity is hard to find. I also discuss the “commoditization” of AI “features” and the shift in value to “AI applications,” which is good for all corporate buyers and users.
You’ll understand how important it is to build a long term strategy, despite all
Frontline Workforce: Conversation With Josh Secrest, Paradox by Workday
Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it’s important for business and HR leaders to understand this space.
This is the first podcast in a series with Josh Secrest, the head
When Given Ultimate Power, Does AI Become Evil? (Stories from OpenClaw)
This week I discuss the real possibility that AI Agents could “turn evil” citing the example of Scott Shambaugh, a software engineer, who was attacked by an OpenClaw agent called MJ Rathbun.
Just so you understand: Scott is a real person but MJ Rathbun is an AI. Yet MJ took upon itself to openly attack Scott online, presumably for not accepting his open
Economics of AI In The World of HR: How Your World Is Starting To Change
Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward.
As I explain, this new world is clearly coming into focus but you need
Global Employment At Scale: Oyster Founder Tony Jamous Explains
Coming out of the pandemic almost every company started hiring globally, giving rise to the EOR (Employer of Record) market. An EOR enables companies of any size to easily hire, manage, pay, and reward employees in any country, and today more than 40% of all global employers use an EOR.
One of the leaders in this market is Oyster, a fast-growing company
A Sneak Peek Under The Covers of AI-Fueled Recruiting, And Lots More
This week I explain some of the very cool things going on in AI-Fueled Recruiting (hot space), and also discuss how to start integrating all your talent acquisition tools. I also explain AMS One, the Workday Agent System of Record (ASOR), and why and how all these amazing AI agents are going to enable you to really rethink the operating model for talent
Alim Dhanji, CHRO of TD Synnex: Why He Left HR and Came Back. It's All About The Business.
Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR.
In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI and the process for redesigning work. H
Enterprise AI Confusion: Client Discussions Explain AI Vendors, Job Redesign, and Transformation
After many weeks of work with corporate HR leaders, technology companies, and implementation teams I’m realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the wrong phrase, as I explain)
New Research: AI Doesn't Just Improve Corporate Learning—It Replaces It.
This week we introduce our massive new research “The Definitive Guide to Corporate Learning: From Static Training To Dynamic Enablement.”
As you’ll read, this $400 Billion market is going to change in a huge way, and the opportunity for value is massive. As I explain in this podcast, it’s time to change the paradigm of “skills development” and move to a
Enterprise AI Architectures and The Changed Role of HCM and ERP
AI Agents promise to revolutionize how we operate our companies, but this is much more than just recording meetings and summarizing emails. How do you build an Agent (and Superagent) architecture to re-engineer HR and what is the role of your core HCM platforms?
Well this is the trillion dollar question challenging every business software provider, and
AI-Based Recruiting Lawsuits: Some History And Where This Is Going.
AI-driven recruiting is on the hot seat and it’s only getting hotter.
Most job seekers now experience AI-interviewers, AI-based screening, and even chatbots that can automate the entire process. And as this market grows, two new lawsuits (one against Workday, one against Eightfold) have emerged, indicating the “fear” job seekers have about this technolo
How Costa Coffee Uses AI To Hire "Best Fit" Staff Which Candidates Love!
David Hughes, the Global People Leader for Costa Coffee (now at HSBC), discusses the company’s innovative approach to hiring using AI. Costa Coffee, a global brand with over 2,000 stores in the UK, faces significant hiring challenges due to high turnover rates and the need to hire thousands of baristas annually.
David explains how Costa has shifted its
Radancy Integrates Recruitment And Launches New Copilot
In this podcast I talk with Nathan Perrott, VP of Innovation at Radancy. Radancy is a major provider of integrated recruiting tools, all integrated in what’s called the Radancy Talent Acquisition Cloud.
You may not recognize the name, but Radancy is actually one of the pioneers in talent acquisition, originally started as TMP Worldwide. Over the last 40
Why We're Witnessing The Biggest Transformation of HR in Decades
The HR profession is about to go through its biggest transformation in decades. To use a new phrase, this is a “rupture” from the past as we shift to new world of AI agents and superagents automating much of what we do.
In this podcast I explain how 30-40% of AI jobs and roles will change, and how HR will become even more strategic as a result. And this
2026 Imperatives: Understanding The Biggest HR Transformation In Decades
This week we launch our Imperatives for 2026, and I discuss the 11 top issues you face and how HR, as we know it, is going to radically change. Our research shows that 30-40% of today’s HR roles will go away, soon to be automated by AI agents and Superagents.
Read today’s news release for more details.
This podcast explains the transformative impact of
Your New Life Building Agents At Work (ty Claude Code!)
This week, as part of our 2026 Imperatives launch, I discuss the explosive new world of agents and superagents, and explain why and how you, as an HR or business person, will be “building apps” and “building agents” at work.
I also explain why the Superagent architecture, which is explained in our Imperatives research, is going to replace traditional mo
Finding Purpose And Identity In The New World of AI
As AI transforms our jobs, careers, and lives what happens to our sense of self? If an AI agent can do my job, what happens to me?
In this podcast I discuss the topic of purpose, identity, and mission and how we, as human agents, can keep ourselves happy and purposeful as more and more of our work becomes automated. Yes, these tools are amazing to see a
AI Architectures for HR: Agents, Superagents, and Workflows
We are entering the year of Enterprise AI, and one of the imperatives we’re introducing is the need to think about your AI Architecture.
While much of our AI journey has been focused on individual productivity tools, now we have a much bigger opportunity: using AI to rethink how our HR, talent, leadership, and human capital processes are designed. As yo
The Amazing, Essential Frontline Workforce and UKG's Leadership Role
Welcome to our new research on the Frontline Workforce.
In this introductory podcast I explain the importance and complexities of these jobs, and why the people in these roles take on enormous responsibilities in our companies and our economy. More than 70% of US workers are employed in frontline roles, generating more than $6 Trillion in wages and valu
What Actually Makes You Valuable in an AI World
AI adoption is accelerating and it feels harder and harder to keep up. I know many senior leaders feel confused by the rapid pace and college grads are worried about their careers.
What skills do we need to stay relevant in this new “All-AI” world?
Well there’s an answer to all this change, and it gets back to the five fundamental principles of your own
2026, The Year of Enterprise AI. Three Big Issues To Consider.
Welcome to 2026, a year I coin “The Year of Enterprise AI.” As you’ll read about (and hear about) in our 2026 Imperatives launch, the coming year is all about AI moving from “assistants” to “agents” to “solutions.” And there are three big considerations to ponder.
First, the cost of AI is skyrocketing, so we’re going to have to focus on high-value use-c
Five Things We Didn't Talk About Much In 2025: The Human Capital Agenda
In this podcast I reflect on five big things we didn’t talk about much this year, and each falling into the “Human Capital” agenda. We spent much of our year worrying about AI, agents, productivity, and jobs, largely putting the “Human Capital” agenda on the back burner.
While AI is certainly the defining technology of our times, there are human capital
The Online Learning Market Is Collapsing, And It's Good
This week Coursera announced the acquisition of Udemy, demonstrating the accelerating collapse of the 25-year old traditional online learning industry. As I explain in this podcast, this industry is not going away but it’s being quickly and radically transformed by AI.
The upside here is a new, highly personalized world of professional development ahead
The Art, Science, And Magic Of Recruiting In The World of AI
Talent Acquisition is perhaps the most important but also complex part of business. In this podcast I explain the intricate details of this $750 billion market, which is now being transformed by AI.
As you’ll hear, recruitment is far more nuanced than you may think, so “experts” in HR can do some pretty amazing things. I hope this podcast helps you see
Kmart Australia’s Chief People Officer Tristram Gray Uses AI Assessment To Hire At Scale
Tristram Gray, Chief People and Corporate Affairs Officer at Kmart Group in Australia, explains how the retail giant is revolutionizing high-volume hiring with AI. Managing 55,000 employees across 450 stores, Kmart recruits 12,000 people annually while processing hundreds of thousands of applications.
Tristram shares how the company uses Sapia.ai to cre
Arrogance vs. Humility In Business
Today I discuss the leadership theme of Arrogance vs. Humility. It’s a big topic and covers many parts of a company’s cycle of growth and variations in styles of leadership. Without judgement, I wanted to discuss the topic in this era of massive AI investment, huge bets on the future, and many ongoing layoffs. There are good reasons for arrogance and it
CHROs Now Face Complex and Difficult Realities
In this podcast I describe our newest CHRO Insights research, based on 25,000 CHRO profiles and detailed analysis of their job history by Findem. What you see is that CHRO tenure has dropped by 20% in the last five years, the role is still primarily held by women, and the pay levels of CHROs have not kept pace with the pay of other C-level officers.
Des
The Airline Industry's Rocketship Growth: IATA Navigates Future of Aviation Careers
This podcast is one I’ve been working on for months. Jane Hoskisson, Director of Talent, Learning, and Diversity for IATA (the world’s advocacy, support, and training provider for 300+ airlines). Jane is joined by Alina Aronberga, HR Aviation Leader (former SVP of HR for Air Baltic), who partnered with IATA and others in GAAST, The Global Aviation and A
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