Coaching Culture with Ben Herring
Coaching Culture with Ben Herring is a weekly podcast that explores the softer skills of coaching, including cultural innovation, communication, empathy, leadership, stress management, and motivation. Each episode features conversations with top international rugby coaches who share personal stories and insights behind their winning cultures, as well as their failures and lessons learned. The podcast aims to empower coaches at all levels to foster authentic connections and inspire their teams, focusing on the human elements beyond the scoreboard.
Episodes
The Welsh Rugby Programme Punching WAY Above Its Weight | Coleg Sir Gar
A lot of talent pathways talk about “development,” but few are honest about what it really takes to build better players without losing the person. We sit down with Euros Evans, Director of Rugby at Coleg Sir Gar and Head Coach at Llandovery RFC, to explore how one of Welsh rugby’s most productive 16 to 18 programs operates inside the Welsh Rugby Union pathway and the Scarlets region. The result i
Building A British And Irish Expat Rugby Team
A lot of people talk about “culture” like it’s a slogan. Dan Elsom lives it, by building a brand-new representative rugby team for the British and Irish expat community in Australia, then turning it into a real platform for players who want more than a club season and a few match fees. This chat gets into the real work: selection standards, coaching alignment, logistics, media, and why making some
Inside Canada’s Rugby Factory | Shawnigan Lake School
Watching pro rugby on TV can make school rugby look intimidating, but the truth is far more hopeful and far more practical. We’re joined by Tim Murdy, Director of Sport at Shawnigan Lake School, to talk about how a youth rugby program becomes a place where kids feel safe, challenged, and proud. Tim explains why rugby is a powerful shared experience for younger students, especially in a boarding sc
Campese Ma’afu’s Incredible Road Back to Professional Coaching
A lot of people talk about “culture” like it’s a slogan on a wall. We wanted something more real, so I sat down with Campese Maafu, a three-time Rugby World Cup prop and 63-test Flying Fijian, to hear what actually holds teams and people together when pressure hits. For Campese, culture is values plus standards, fueled by faith and the responsibility of “upholding your name” for your family, your
Merchiston Castle School | Inside One of Scotland’s Great Rugby Schools
Winning is loud. Development is quiet. And in school rugby, the noise can crush the very kids we are trying to help. I sit down with Roddy Dean, one of Scotland’s leading schoolboy rugby coaches and longtime Director of Rugby at Merciston Castle School, to unpack what actually builds a lasting coaching culture, especially when expectations, parents, and tradition all pull in different directions.W
They Said It Couldn’t Be Done, So He Built the Asia Pacific Lions
A packed stadium, free entry, a brand-new team built across borders, and a cold email that ends with Northampton Saints landing in Colombo. We talk with Saabir Cader, the founder behind the Asian Pacific Lions, about how Sri Lanka rugby became the perfect home for a world-class showcase and why belief matters more than permission when you’re trying to build something that doesn’t exist yet. If you
The New Rugby Team That Could Change Asian Rugby | Jamie Henry
A captain’s job gets real when the message is hard and the stakes are higher than one person’s pride. Jamie Henry joins us to talk about the uncomfortable side of professional rugby: selection, disappointment, and the quiet way a results-driven environment can make players feel like decisions are personal. We dig into what actually earns respect inside strong teams, why “no one is bigger than the
The Culture Behind 54 All Blacks | Auckland Grammar School
What if the strongest teams aren’t built by hype, slogans, or “high performance” talk, but by a few clear rituals everyone can count on? I sit down with Dave Askew, deputy principal and First XV coach at Auckland Grammar School, to get a behind-the-scenes look at how one of New Zealand’s most storied schoolboy rugby programs builds culture that holds up under pressure.We talk about the daily assem
Paarl Boys High School | Inside the Program with Sean Eramus
Rugby can fill a stadium. Culture can shape a life. We sit down with Sean Erasmus, head coach at Paul Boys High School, to unpack what it takes to build a values-led rugby program inside one of the most tradition-heavy environments in the world. His core idea is simple and demanding: culture is a living thing, and if we do not feed it and prune it every day, it drifts into something we never inten
How Ryan Martin led Northland’s Historic Ranfurly Shield Win
The Ranfurly Shield isn’t just a trophy. It’s a pressure cooker that turns every home match into a final, pulls entire towns into the story, and asks players to carry something heavier than a scoreboard. After Northland’s first Shield win since 1978, head coach Ryan Martin joins me to explain how his group handled the moment and why the celebration and the responsibility can actually fuel performa
Why Winning Teams Still Have Culture Problems | Ross Neal
If someone had to “explain” your culture to a new hire, would it fall apart the moment pressure hits? Ross Neal joins us to get brutally practical about what culture actually is: what you do and how you do it, so clear that a person could sit in your environment for a week and tell the truth about it. From pro rugby locker rooms to corporate leadership teams, Ross shows how culture is built in the
Newington College GPS Champions | Inside the Program
A championship season can tempt coaches to talk only about tactics, but the real story sits in the spaces between school, sport, and growing up. We sit down with Tim Rapp, head coach of Newington College First XV and Australia U16 head coach, to unpack how a winning schoolboy rugby program is built on values, relationships, and the daily experience players have when they arrive at 3:40 pm carrying
Why So Many Good Coaches Are Struggling | The Invisible load
You can spot a coach on the sideline in seconds. What’s harder to see is everything they carry home afterward: the player who’s struggling, the conversation they should have handled better, the pressure from parents or committees, the fear of judgment, and the constant need to stay calm for everyone else. That hidden weight has a name, and once you name it, you can finally do something about it.We
Ex-Wallaby Reveals How Culture Is Really Made | Ben Darwin
“Culture” is the most overused word in sport, and we’ve both heard it used as a lazy explanation for everything from blowout losses to surprise championships. So we put the uncomfortable question on the table with Ben Darwin from Game Line Analytics: is culture a load of crap, or is it just misunderstood? What follows is a grounded, data-informed look at what culture actually looks like when you s
Ex-All Blacks Analyst Reveals the Danger of Statistics | Al Rodgers
You can know the “right” answer as a coach and still miss the point if your environment pushes people in the wrong direction. That’s the thread we pull on with Al Rogers, who spent nine years as an All Blacks analyst during a golden run, then moved into coaching across Super Rugby, international rugby, and Japan. We get honest about what actually changes performance: not a wall of slogans or a spr
Why Good Coaches Don't Always Pick the Good Players
The hottest debate in any team sport is selection, and we get why it drives people crazy. From the stands, it looks like a simple list of the most talented players. From the coach’s seat, it’s risk management, culture building, and performance under pressure all rolled into one call. That’s the contrarian idea we’re unpacking: selection isn’t about picking the best players, it’s about picking the
Pressure Made Me Forget Who I Was | Joey Mongalo
Pressure doesn’t usually change a coach with one big blow. It changes you slowly, one compromise at a time, until the season ends and you realize you’ve been walking around in fog. Joey Mongalo joins us for a contrarian round of questions on coaching culture and leadership, starting with a deceptively simple one: are holidays just as important as seasons? From tornado-speed weekly cycles to the ne
How to Break Through as a Coach (Without a Playing Career)
A Champions Cup-winning rugby attack coach who never played professional rugby should not make sense and that’s exactly why Noel McNamara’s story matters. We sit with the uncomfortable truth that the “perfect CV” is often overrated, and the real separator is how you think when an opportunity is risky, unglamorous, or confusing to everyone around you.We dig into what stood out most from Noel’s jour
How a maths teacher became a world class coach | Noel McNamara
Winning a major trophy is supposed to be the moment, but Noel McNamara doesn’t romanticize it. He explains why a title can feel like relief for ten minutes, and why the harder, more meaningful work starts immediately after: rebuilding energy, sharpening clarity, and chasing improvement in a world where success keeps moving further away the moment you get close. If you coach rugby, lead a team, or
What 23 Years at Leicester Taught Me About Leadership | Geordan Murphy
Some teams win because they have better players. Leicester Tigers, at their best, won because they had a culture that could survive anything, including brutal training, relentless internal competition, and the pressure of living up to an identity everyone could see from the stands.We sit down with Geordan Murphy, Leicester player, captain, coach, and senior leader across 23 years at the club. Geor
THE NEW MASCULINITY OF COACHING Craig White
Most teams don’t lose because they lack information. They lose because pressure hijacks attention, connection, and decision making. Craig White joins us to unpack a simple truth that too many coaches miss: your team feels your nervous system before they hear your message, and what you model becomes the culture.We dig into conscious leadership and the difference between regulated and dysregulated c
How the Hurricanes Value Culture. Tom Kindley
A 60-5 final score makes headlines, but the real story is what has to be true inside a team for that kind of performance to show up when it matters most. We’re joined by Tom Kinley, General Manager of the Hurricanes, to break down the culture systems and leadership habits that turn a talented roster into a connected, resilient, high-performing group.We dig into how Tom defines team culture as shar
The Power of In-Person Conversations
Getting selection wrong isn’t only about who you pick. It’s about how you tell people. We dig into one of the most uncomfortable parts of coaching: delivering news that changes an athlete’s week, their confidence, and sometimes their future. Whether you coach school teams, club sports, or high-performance environments, we make the case that face-to-face communication still beats texts, calls, and
The Real Job of a Coach Isn't What You Think...John Dams
Ever wonder why some teams click faster, learn quicker, and bounce back stronger? We unpack the real levers behind high performance—where data sharpens intuition, language creates buy-in, and framing turns meetings into movement. With performance strategist and developmental coach John Dams, we trace his path from early rugby roles to shaping elite environments, pulling out lessons any coach or le
The Hardest Transition Of My Life Nemani Nandolo
What happens when a record-setting, globe-trotting winger trades the try line for a whiteboard? We sit down with Nems to explore how he’s building the Fijian Drua development pathway with a people-first approach that still demands edge. From Leicester’s cold logic of the kicking game to the Crusaders’ obsession with nailing roles, he unpacks the methods that actually travel—and the ones that don’t
Coaching Your Own Kid
Coaching kids is one thing. Coaching your own child can feel like stepping onto a field where every word carries twice the weight. I’ve been thinking about why so many coaches avoid coaching their son or daughter, even when they love the sport, and I’ve come to a simple reframe: the real question isn’t “why is my kid hard to coach?” It’s “what changes in me when the athlete is someone I love?”I wa
Dark Moments Build Great Players. Joe Rokocoko
Ever been told to start at zero? Joe Rokocoko has—and he calls it the sentence that rebuilt his standards, his respect, and his career. From a Fijian village to Parisian match nights, Joe opens up about the unseen work behind greatness: how culture lives like a village, why tone matters more than volume, and what it takes to make the dark zone feel like home.We go deep on the soul of French rugby—
The Power Of Little Hooks
A small moment can change an athlete more than a big speech ever will. We’re digging into the idea of “little hooks” the tiny wins, cues, and shared moments that get players latched onto learning and pulling themselves forward.We start with a simple family story: an alphabet game where an eight-year-old learns a country for every letter. The real magic isn’t the trivia. It’s what happens after he
Alex Laybourne: Swedens rise to Top 30 on a shoestring
What does it take for a fully amateur national team to punch above its weight and chase top-30 ambitions? We unpack Sweden’s rise with head coach Alex Laybourne, tracing a bold shift from “show up and play” to a no-excuses culture where standards, clarity, and innovation fuel results. From the outside, it looks improbable: limited budget, a shallow depth chart, and COVID-era hurdles. Inside, it’s
How to Make and Break Confidence
If you’ve ever walked into a team review wondering which clip will make you look stupid, you already know how confidence gets crushed. We talk about coaching confidence through the most common tool coaches use and misuse: feedback. When reviews become a public list of everything that went wrong, players don’t just feel corrected, they feel exposed. And once fear shows up, learning slows down, deci
Gary Gold: What Coaches Get Wrong With Culture.
If “culture” makes your eyes glaze over, try this: design the environment and make excellence a habit. That’s the heartbeat of our conversation with international head coach Gary Gold, who has led in South Africa, England, Japan, and the U.S. We dig into what truly differentiates winning clubs when talent is close—and why it’s rarely another page in the playbook. Gary reframes culture as daily, ob
What If Your Best Coaching Is Silence
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Filo Tiatia: Edge And Empathy In Coaching
Culture isn’t a slogan; it’s the air your team breathes. With Filo Tiatia, iconic loose forward turned pro coach across New Zealand, Japan, and Wales—we unpack how identity, empathy, and non-negotiable standards create environments where people feel safe, stretched, and proud of how they do things here. From Samoan and Japanese customs to the daily rituals inside a professional club, Filo shows wh
How Community Rugby Sustains Elite Performance, and How You can See it
Elite rugby loves to talk about high performance, but the uncomfortable question is simpler: what happens when the clubs empty out? We dig into the community game and why participation is the true performance metric that quietly decides a nation’s future. With a powerful snippet from David Nusafora, we unpack the idea that high performance can’t operate in isolation and that the relationship betwe
David Nucifora: INSIDE IRELAND’S RISE
Most teams say they want a great culture. Far fewer leaders can explain what culture looks like on a random Tuesday, or how to build it when pressure is high and everyone is watching the scoreboard. We sit down with David Nucifora, a longtime performance director and high performance leader across international rugby, to get concrete about what actually moves performance: daily behaviors, clear st
The Greatest Poem For Coaches to have in their Pocket
The most dangerous trap for a coach is thinking leadership is a clean job. It isn’t. Rugby coaching lives in the arena: the training ground when energy is flat, the change room when emotions run high, and game day when every decision gets judged in real time. That’s why we come back to Theodore Roosevelt’s “The Man in the Arena,” a short piece of language that hits hardest when you need it most.We
Scott Johnson: Why most team values are meaningless… and what actually builds culture.
Forget the posters. Scott Johnson, one of rugby’s most widely traveled coaches, breaks down culture as the simple, repeatable ways we do things—and the accountability that keeps them real. We explore why “team as family” sets people up to fail, how buzzwords like honesty can backfire, and why deeds and shared language matter more than slogans. Scott’s stories move from national team pressure to re
How Physical Micro-Rituals Stop Overthinking In Sport
A single mistake can hijack an entire training session. We’ve both seen it: a young player drops a ball, throws a pass behind, misses a read and then spends the next 20 minutes replaying it in their head. Confidence dips, choices get slower, and the game stops feeling fun. That’s why we’re digging into mental resilience and mental strength through a surprisingly simple lens: the body can help the
Culture Is a Delusion: Jed Thian’s Brutal Truth About Rugby
The opening punch lands fast: learn how to control yourself or someone will control you. From there, we pull a thread that runs from Roman drill fields to packed terraces—how rugby evolved as organized collision, how the ball operates as a symbol of authority, and why our modern pursuit of power and pace may be steering the sport into dangerous territory. Jedi brings a provocative thesis: culture
Kieran Read: What I recommend you do, if you were All Blacks captain.
One careless comment can shrink a player for months. One intentional conversation can change a career. That’s the tension at the heart of leadership and it’s exactly where Kieran Read goes with us. From describing himself as a shy kid who didn’t speak up, Kieran walks through how he grew into captaining the All Blacks, and what that journey teaches anyone trying to build a stronger team culture at
Joe Launchbury on Leadership, Culture & Accountability in Rugby
What really builds culture when results, bodies, and time are under pressure? We sit down with Joe Launchbury—70-cap England lock, longtime Wasps leader, and current Harlequin—to unpack how simple behaviors, sharp communication, and quiet ownership become competitive edges. Joe’s definition of culture is disarmingly clear: do what you said you would do, through good and bad. From coffee cups and p
What If Losing Is Where Culture Begins
A team loses a final. The microphone shows up. Most leaders reach for explanations, soft excuses, or someone to blame. We don’t. We play a short, stunning post-game interview from Gav Hickey, who coaches the Naval Academy in the United States, and we slow it down to hear what it reveals about real leadership, coaching culture, and what your players learn from your voice.Gav’s message is all pride
Mark Jones on Leadership : Why Coaches Fail When Players Don’t Buy In.
What makes a team’s culture visible when the pressure is highest? We sit down with Ospreys head coach Mark Jones to unpack the daily habits, leadership handoffs, and language choices that turn values into actions. From Neath’s valley steel to Swansea’s coastal ease, Mark traces how a region’s identity shapes a squad’s edge—and why the first job of a head coach is to confirm the group still believe
Tony Shaw on Rugby Toughness & Culture: “If You Want Comfort, You’re in the Wrong Game”
If you would like to get on this tour: https://gullivers.com.au/product/wallabiesvspumas-argentina-tour-2026/?utm_source=partnername&utm_medium=affiliate&utm_campaign=CoachingCulture_Podcast_8AprilCulture isn’t a poster on the wall. It’s what your team does when nobody is watching, when someone gets dropped, and when the trip gets uncomfortable. I’m joined by Wallabies legend and former Ru
Felipe Contepomi: When Your Greatest Strength Becomes Your Biggest Flaw
What if passion isn’t the finish line but the fuel—and only excellence keeps the engine from overheating? We sit down with Hall of Famer and Argentina head coach Felipe Contepomi to unpack a coaching philosophy that’s as rigorous as it is human: high standards matched with high support. From Buenos Aires to the global stage, Felipe explains how the Pumas preserve their Latin fire while adopting th
The Right Music Turns A Group Into A Team
The fastest way to change a team’s mood might be sitting right on the gym wall: the speaker. We get into a simple coaching decision that quietly shapes everything that follows training effort, energy, and unity. When anyone can grab the iPad and throw on whatever track they feel like, the room drifts. But when the music matches the purpose of the session, it becomes a cue. Just like calm sound bel
Ben John: Building Community And Skill In Online Rugby
What if online coaching didn’t just deliver drills but built a real sense of belonging? We sit down with Ben John—ex-Ospreys center and the force behind The Rugby Trainer—to explore how a lockdown idea became a global coaching platform that helps players love the craft, master the details, and feel part of something bigger than themselves.Ben shares the simple cornerstone of his method: a ten-minu
When Kids Tackle Their Dads They Learn Faster
Watching kids train can tell you everything about a coaching environment in minutes. Are they going through the motions, or are they lit up with purpose? We share a small, practical idea that creates a huge shift in youth rugby coaching: stop leaving parents on the sideline and bring them onto the field as part of the session. After seeing a junior team in Sydney’s inner west learn tackling techni
Greg Cooper: Character will beat talent.
Winning teams aren’t built on slogans. They’re built on agreed standards lived every day, and Greg Cooper shows how to get there with clarity, compassion, and competitive edge. From record points as a player to head coaching across New Zealand, Japan, France, and the USA, Greg walks us through the culture mechanics that actually move the needle: listening first, understanding the region and its hi
How Rugby Coach Sam Vesty Prepares A Team For A Final
Pressure doesn’t have to create panic. Sometimes it can create your best performance, if you coach the week the right way. Today we reflect on two powerful lessons from Sam Vesty, head coach of Northampton Saints, shared in our new release How to Be a Great Coach: Lessons from the World’s Best Coaches, Volume 2. If you lead a team, coach athletes, or manage people in high-stakes moments, these ide
Gavin Hickie: What Rugby can learn from Navy Culture
Purpose isn’t a slogan at Navy Rugby; it’s the engine. We sit down with head coach Gavin Hickey to trace his journey from Ireland and Leicester to Annapolis, where a career-ending injury became the start of purpose-driven coaching. Gavin opens the doors to a culture that welcomes spouses and kids, treats athletes like “another set of our children,” and uses rugby to develop decision-making under p
Matt O'Connor: The Harsh Truths of Coaching Winning Teams
Pressure makes culture visible. With Matt O’Connor, we go inside elite rugby environments to show how trust, standards, and brutally honest conversations turn potential into performance. Matt’s coached at Kubota, the Brumbies, Leicester Tigers, Leinster, and the Queensland Reds, and he draws a sharp line between glossy values and the gritty, day-to-day actions that actually win games.We talk about
Reflections: Farewell To A Quiet Architect Of Rugby
A quiet architect just left the building—and the story behind his work is a masterclass in leadership. We take a clear-eyed look at Chris Lendrum’s two decades inside New Zealand Rugby, showing how a behind-the-scenes operator shaped player pathways, stabilized competitions, and helped elevate the Black Ferns with a strategy equal parts rigor and heart. This is a journey through culture you can fe
Stu Woodhouse: Leading a school rugby program and an International side
What does it take for a national team with little budget and less infrastructure to climb from 71st to 40th in the world? We sit down with Stu Woodhouse to unpack a decade leading the Philippines—where family, identity, and bravery weren’t slogans but the spine of performance. This is a story of players scattered across the globe, many who never felt “Filipino enough,” finding home in a jersey and
Stu Edwards: Looking after Coaches Mental Well Being
Add to the research here:https://docs.google.com/forms/d/e/1FAIpQLSeEaFJl2Iks5RDGq93lTXyOv3RS5SoNJsibRPVWytiQgSWarg/viewform?pli=1What if the biggest performance edge your team is missing is the well-being of the person leading it? We sit down with Stuart Edwards—defense coach for Finland and former police officer—who’s conducting one of the first deep academic dives into stress, burnout, and supp
Craig Newby: Losing Teaches What Winning Hides
What do you do when the scoreboard won’t budge? We sit down with Cambridge head coach Craig Newby for an unfiltered look at leadership, culture, and performance in the middle of a 14-game winless run—and why this stretch might be the most rewarding of his career. Craig breaks down the simple, sturdy framework that keeps his team aligned: “Fit, Tight, Fight” as non-negotiable standards, and three b
Reflections: Work Rate Beats Game IQ More Than Coaches Admit.
What if the fastest way to a stronger culture isn’t a better speech but a better session plan? We take a hard look at Gordon Tietjens’ legendary methods with the All Blacks Sevens and unpack why brutal fitness, unbendable standards, and purpose‑driven training turned talent into titles—and teammates into family.We start with the heart of Tietjens’ philosophy: the harder you work together, the clos
Gordon Tietjens: I Coach Intensity Before Tactics
What if the hardest session you’ve ever done became the moment your team truly bonded? We sit down with Sir Gordon Tietjens, the architect of All Blacks Sevens dominance, to unpack a culture built on honesty, humility, discipline, and relentless work—and why those values still win when talent alone can’t.Tietjens takes us inside his selection philosophy, revealing why character outruns hype in a s
Reflections: How to deal with Pressure
Pressure isn’t a detour in coaching—it’s the road itself. We open up about the weight leaders carry, from constant decision-making to public scrutiny, and why stress doesn’t signal failure but commitment. Instead of wishing problems away, we talk about building the muscle to walk through them, drawing on research-backed ideas about process-focused mindset shifts that shorten the emotional downtime
Joey Mongalo: How to Deal with the Pressures of Coaching
Ever feel like your work is judged on the tiniest slice of time while everything that matters happens in the shadows? We sit down with Sharks coach and leadership consultant Joey Mongalo to unpack how identity, conviction, and a clear model help leaders thrive under pressure—on the field and in the boardroom.We start with the uncomfortable truth: people judge coaches on 80 minutes. Joey explains h
Reflections: How First and Last Moments Shape Coaching
A surgeon’s simple habit changed the way we coach. We dig into how the first and last moments of any experience anchor the emotion, memory, and meaning people carry forward—and how that insight can turn ordinary sessions into powerful learning events. Starting from an unexpected colonoscopy analogy, we translate a soft start and a calm finish into practical tools for rugby and any team environment
Andre Pretorius: Understand And Assist
A late-night training, a tired team, and a coach who missed the real story—that’s where everything changed. Andre Petorius shares how a single moment of misread effort led him to apologize, “break the chain” of how he was coached, and build a people-first approach anchored in three words: understand and assist.We dive into a definition you’ll remember long after the episode ends: culture as your t
Reflection: Learning from a master coach
Pressure without panic. That was the standout energy we brought home from the Brisbane youth rugby coaches forum, where we watched Mike Cron turn complex coaching into something calm, sharp, and deeply human. We open up our notes on how sky-high standards can thrive without fear, why fewer cues and more silence often produce better reps, and how the right tech can transform players into self-direc
Nick Evans: Removing the Burden of Outcome
What if performance starts with belonging, not tactics? We sit down with Nick Evans—All Black fly-half turned Harlequins attack coach—to unpack how culture, clarity, and a few well-chosen words can change the way a team competes under pressure. From honoring ancestry to owning identity, Nick shows why connection is the foundation that makes hard conversations possible and results sustainable.We tr
Reflections: Bens Coaching Playbook
https://www.coachingculture.com.au/Bens_Culture_Playbook DownloadEver notice two teams run the same drills with the same energy, yet one takes off while the other stalls? We dig into the invisible factor that decides that split: culture. Not the poster on the wall or the pregame speech, but the lived behaviors you tolerate, the way mistakes are handled, whose voice carries, and what gets ignored.
Ben Darwin: Why coaches get sacked.
Want to know why the “hot coach” from a powerhouse program often struggles at your club? We sit down with Ben Darwin of Gain Line Analytics to unpack the data behind coach hiring, culture, and the compounding power of cohesion. The conversation challenges easy narratives and asks harder questions about why stability, system fit, and patience routinely beat short-term fixes.We break down a striking
Reflections: Twenty Years, Five Lessons In Love And Coaching
Download Bens free Culture Playbook here: https://www.coachingculture.com.au/Bens_Culture_PlaybookA 20-year anniversary felt like the right moment to unpack how love, family, and coaching actually work together in real life. I share five lessons that kept our marriage strong and made me a better pro rugby coach: trusting instinct, choosing adventure together, building a home that tells the truth k
Zane Hilton: I Was A Bad Player, So I Coached Instead
What if the most important part of coaching isn’t the playbook, but the five-minute chat before training? We sit down with Zane Hilton, assistant coach of the Queensland Reds, to unpack a career built on process, simplicity, and relentless human connection—despite never having played professionally. Zane’s story spans Italy, Japan, Samoa, Tonga, and Australia, revealing how culture becomes real on
Reflections: Bens Book Review
A dusty bookshelf turned into a wake-up call. While sorting old favorites, we found a box of Tuesdays with Morrie—and that rediscovery became a fresh look at how culture, love, and emotion shape the way we coach and lead. What starts as a short memoir about weekly visits to a dying professor unfolds into a clear-eyed syllabus for living with purpose when the world keeps pushing speed, status, and
Andrew Hore: Hard Conversations Keep Standards High
What if the toughest conversations are actually acts of care? We sit down with Andrew Hore—veteran leader across the Crusaders, Ospreys, New Zealand Rugby, and the Blues—to unpack how culture really works when the stakes are high and the calendars are relentless. Andrew doesn’t sell slogans; he shares systems. From the iceberg of unwritten behaviors to the moments a leader must step back and let t
Reflections: Privilege, Context, And The Real Measure Of Coaching
A year can teach more than a stack of textbooks when you commit to showing up every week. We look back on a season built on a simple promise: open a door to world-class coaching minds so any coach, in any town, can learn directly from people who are in the arena. Along the way, we learned new crafts—audio, video, messy garage setups, timezone chaos—and hit 100,000 downloads, a milestone that matte
Warren Kennaugh: Your Team Is Not A Democracy, And That’s Okay
Pressure doesn’t invent behavior; it reveals it. That’s the heartbeat of our conversation with behavioral strategist Warren Kenor, who brings three decades of coaching across elite rugby, cricket, golf, and Olympic equestrian. We dig into why “snaps” are almost never sudden and how the minutes leading up to a mistake hold the clues coaches overlook. Warren shows how to decode patterns with robust
Yes, We Ran A Christmas Beep Test And Loved It
Want a team that shows up, leans in, and stays connected when it matters most? Start with one small tradition. Ben shares a simple holiday story—a family beep test before Christmas lunch—and turns it into a clear playbook for leaders who want stronger culture and steadier performance. From youth to grandparents, everyone takes a role, and that shared ritual becomes a model for belonging, clarity,
Chris Lendrum: Leading the leaders, running the NZRU
What truly turns a collection of talented individuals into a team that outperforms its parts? Chris Lendrum, GM of Professional Rugby and Performance at New Zealand Rugby, reframes culture with a striking idea: ten times eight can equal 60, 80, or 120 depending on the environment you build. From there, we unpack the daily leadership work that makes the “120” possible—where psychological safety mee
Reflections: Small Players Tackle, Big Players Run
One sentence can tell the truth about a team: small players want to tackle and big players want to run. We took that line apart and found the blueprint for a culture that turns comfort zones into competitive edges and effort into belonging. Across the mic, we share stories from the 10–7 connection, why the jersey’s history pulls more weight than any motivational speech, and how visible acts of cou
Reflections: From D Team to the Working with the Worlds Best
A team list can teach you more than a scoreboard. Ben opens up about growing up in New Zealand rugby culture, missing A teams year after year, and how that sting forged a durable kind of resilience that later powered a professional career and a life in coaching. The story tracks an unlikely path from D team disappointment to Super Rugby, through concussion and identity loss, and into a craft that
Augustine Pulu: How Coaches Can Create Monsters!
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Mike Catt: No Dumb Questions. Building Brave Team Cultures
A golden Sydney evening sets the scene, but the real heat in this conversation is Mike Catt’s blueprint for durable, high-performing teams. We go far beyond tactics to unpack why love for the game, genuine care, and trained calm turn individual talent into collective results. Mike traces a remarkable journey from South Africa’s hard-edged competitiveness to Bath’s winning heyday, through Italy’s t
The Tony Brown Effect. How he has got the Springboks to a new level.
A 70-point demolition tells one story. The way South Africa kept shape with cards, shuffled roles without panic, and attacked with conviction tells the real one: culture, clarity, and coaching aligned. We trace that edge back to Tony Brown’s fingerprints and the mindset that flips good teams into ruthless, resilient units.We start with the simplest signal that changes everything: show up as a rugb
Phil Dowson: How A Director Of Rugby Shapes Behavior, Balance, And Belief
If culture is just words on a wall, it won’t survive a 30‑game season. We sat down with Northampton Saints Director of Rugby Phil Dowson to unpack how a top Premiership club actually lives its values: clear behaviors, blunt but caring feedback, and a sense of humor that makes hard work sustainable. From academy integration to senior leadership, from recruitment to mindset, Phil shares the framewor
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