Omni Talk Retail
Omni Talk Retail delivers news, analysis, and commentary on the latest trends and issues in the retail industry, covering e-commerce, technology, marketing, and consumer behavior. Hosted by industry experts Chris Walton and Anne Mezzenga, the podcast features insights from retail thought leaders on current developments.
Episodes
Retail’s Mid-Year Report Card With Ethan Chernofsky of Placer.ai | Ask An Expert
It is that time of the year again! The time where Omni Talk and Placer.ai get together for their annual tradition of handing out mid-year grades across retail.Placer.ai's Chief Marketing Officer, Ethan Chernofsky, is back to give his mid-year report card assessment of which retailers are setting the pace, which ones are making impressive comebacks, and which emerging trends are shaping the future
Retail Daily Minute | Kroger Acquires Giant Eagle, Dick's Debuts ScoreCard+ & PlayStation Ends Physical Discs
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Kroger agrees to acquire Giant Eagle for $1.65 billion, with the Pittsburgh grocer keeping its name, headquarters, and myPerks loyalty program as a division of Kroger.Dick's Sporting Goods launches ScoreCard+, a $99-a-year paid loyalty tier offering $100 in qu
Retail Daily Minute | Target Rolls Out Attendance Points System, Allstate & Macy's Team Up for Product Protection & Amazon Expands Alexa for Shopping Price History
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Target begins tracking unexcused absences and tardiness with a new points-based system launching this September, terminating workers who reach 12 points.Allstate partners with Macy's and Bloomingdale's to offer enhanced product protection plans at point of sal
Retail Daily Minute | Saks Exits Bankruptcy, Prime Day Delivers Mixed Signals & Rhode Island Mandates Self-Checkout Staffing
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Saks Global exits Chapter 11 as "Exemplar Luxury Group," emerging with a dramatically smaller store footprint, sharply reduced debt, and a new strategic bet on full-price luxury.Amazon Prime Day 2026 logged $26.4 billion in U.S. online spend across four days —
Radios Are Dead and Here Is What Comes Next for Retail Store Ops
In this Retail Technology Spotlight series, Chris Walton sits down with Soroosh Seyhoon, Chief Revenue Officer at Zello, to explore how capturing and analyzing frontline voice data is transforming the way retailers understand and manage store operations. From AI-powered in-ear assistants to real-time operational intelligence, Soroosh explains why the conversations happening on the sales floor repr
Retail Daily Minute | Lowe's Brings Its Marketplace In-Store, Beverage Giants Add QR Codes & REI Gets Burned by Meta AI
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Lowe's integrates its third-party marketplace into its My Red Vest associate software, putting thousands of marketplace products directly in the hands of store employees at over 1,700 locations.Coca-Cola, PepsiCo, and Keurig Dr Pepper roll out QR codes linking
Lightning Round: Prime Day Shopping, Fast Food Takes, & Old Hickory | Fast Five Shorts
This Omni Talk Retail Fast Five lightning round covers a little bit of everything, from the passing of legendary Fed chairman Alan Greenspan at age 100 and the question of who deserves the title of favorite economist, to whether Chris and Jenn are Prime Day shoppers (spoiler: neither is exactly hitting refresh at midnight).They also weigh in on Jersey Mike's overtaking Chick-fil-A as Florida's fav
Target's "Cheap Chic" Is Back With Isaac Mizrahi? | Fast Five Shorts
This Omni Talk Retail Fast Five segment reacts to Target's decision to name fashion icon Isaac Mizrahi as its first-ever Creative Director at Large, a brand new role in which Mizrahi will advise on product design, mentor Target designers, and help the retailer reclaim its iconic cheap chic identity.Chris Walton and Jenn Hahn aren't exactly wowed. While they agree that creativity never hurts, both
Bed Bath & Beyond Wants Your OLD Coupons Back | Fast Five Shorts
This Omni Talk Retail Fast Five segment covers Bed Bath & Beyond's Legendary Coupon Hunt, a 21-day nationwide sweepstakes inviting customers to dig out their old iconic blue 20% off coupons for a chance to win a $100,000 home refresh.Chris Walton and Jenn Hahn don't hold back. With only around 22 Bed Bath & Beyond branded stores still open and a grand prize that signals the brand isn't exa
Kroger's E-Commerce Finally Turns a Profit | Fast Five Shorts
This Omni Talk Retail Fast Five segment tackles Kroger's Q1 fiscal 2026 earnings, where the grocery giant posted $46.1 billion in total sales and announced that its e-commerce business turned a profit for the very first time, ahead of schedule.Chris Walton and Jenn Hahn give credit where it's due, but push back hard on the feel-good narrative. With identical sales missing expectations, e-commerce
E-Grocery Just Surged 28% And Regional Grocers Should Look to Sweden | Fast Five Shorts
This Omni Talk Retail Fast Five segment breaks down the explosive June 2025 e-grocery data from Brick Meets Click and Mercatus, which showed a 28% year-over-year surge to $9.8 billion, with delivery, pickup, and ship-to-home all posting gains of 25% or more.Chris Walton and Jenn Hahn dig into what's really driving the growth, from the rise of the free delivery era to why time-starved consumers are
Ahold Delhaize Looks to Amazon for Its Next CEO | Fast Five Shorts
This Omni Talk Retail Fast Five segment examines Ahold Delhaize's decision to appoint former Amazon Fresh executive Claire Peters as CEO of Ahold Delhaize USA and what the hire could mean for one of the largest grocery retailers in the U.S.Chris Walton and Jenn Hahn discuss why Ahold Delhaize looked beyond traditional grocery talent, what Claire Peters' experience at Amazon, Woolworths, and Tesco
Danone Is Building Healthier Lives Through Data and AI | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Ayla Ziz, Chief Commercial & Customer Officer and SVP Sales Europe at Danone, to discuss how AI, sustainability, and industry collaboration are shaping the future of consumer health.Ayla shares how Danone is integrating AI into its commercial operations, why
From Protein to Healthy Aging & Where Danone Sees Growth Next | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Pablo Perversi, President of EMEA at Danone, to discuss how one of the world's leading food companies is navigating the growing consumer focus on health, nutrition, and sustainability.Pablo shares how the rise of GLP-1 medications is influencing consumer behavio
Preparing Retail for What's Next with Wesley Wilson on AI Innovation | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Wesley Wilson, Regional Director, North America at the Consumer Goods Forum, to discuss the biggest trends shaping the future of retail and consumer goods.One year into his leadership role, Wilson reflects on how the Consumer Goods Forum is expanding its innovat
A Look at IGA's $80B Global Network Connecting 8,000 Independent Grocers Worldwide | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026, Chris Walton sits down with John Ross, President & CEO of IGA, as the organization celebrates its 100th anniversary and reflects on the evolving role of independent grocers around the world.Ross explains how IGA's network of more than 8,000 independent stores across 30+ countries is helping loca
Kearney's 100-Year Perspective on the Future of Retail | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Rhiannon Thomas, Global Lead of Consumer, Retail, and Luxury at Kearney, to discuss how retail and consumer goods companies are redefining value creation in an AI-driven world as Kearney celebrates its 100th anniversary.Rhiannon explains why traditional scale ad
What CGF's Latest Healthier Lives Research Reveals About Consumers | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Sharon Bligh, Director of Health and Sustainability at the Consumer Goods Forum, to discuss the evolving intersection of consumer health, sustainability, food waste, climate action, and AI.Drawing on insights from CGF's latest Healthier Lives report, Sharon expl
Migros Türkiye Group CEO Özgür Tort on Winning the Last Mile | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Özgür Tort, Migros Türkiye Group CEO, to discuss how one of the world's most advanced grocery retailers is combining e-commerce, automation, AI, and omnichannel operations to serve consumers across Türkiye.Özgür Tort, Migros Türkiye Group CEO, shares how Migros
Collaboration Is Reshaping Sustainability with Ahold Delhaize & Mondelēz | CGF 2026
In this Omni Talk Retail interview, recorded live from The Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Alex Holt, Chief Sustainability Officer at Ahold Delhaize, and Christine McGrath, SVP & Chief Impact and Sustainability Officer at Mondelēz International, to discuss how collaboration is reshaping sustainability across the consumer goods industry.Alex and Chri
Inside The Global Cocoa Crisis With Mondelēz's Chief Cocoa Officer | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Darren O'Brien, Chief Corporate and Government Affairs Officer and Chief Cocoa Officer at Mondelēz International, to discuss the global cocoa crisis and what it will take to build a more resilient cocoa supply chain for the future.Darren shares how Mondelēz respon
What Retailers Need to Know from Bain & Company's State of Food Habits Report | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Ruth Lewis, Senior Manager at Bain & Company, to discuss the findings from Bain's new State of Food Habits report and what retailers, brands, and food manufacturers need to understand about the future of consumer eating behaviors.Ruth shares insights from Bain
Bel Group's Chief Growth Officer on Turning Ideas Into Impact | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Béatrice de Noray, Chief Growth Officer at Bel Group, to discuss how organizations can turn ideas into impact by combining innovation, technology, and collaboration to drive meaningful growth.Béatrice shares how Bel Group has organized its business around an end-t
Justin Honaman of AWS on the Data Challenge Behind AI Scale | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton is joined by Justin Honaman, Global Head of Worldwide Retail, Restaurants, and Consumer Goods Business Development at AWS, to discuss the realities of scaling AI and why data remains the biggest challenge standing in the way.Justin shares how the conversation around AI has rap
The Rohlik Group's Formula for Profitable Online Grocery | 5IM
In this 5 Insightful Minutes episode, Rita Kerbaj, Chief Strategy Officer at the Rohlik Group, joins Omni Talk to discuss the evolving economics of online grocery and what retailers need to do to build a profitable e-grocery business for the long term.Drawing from Rohlik Group's success operating one of Europe's leading online grocery businesses, Rita explains why the industry's early struggles wi
Retail Daily Minute | Prime Day's Conflicting Data, SNAP Restrictions Blocked & Uber Eats Adds New Retailers
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Prime Day is generating conflicting signals, and both matter. Adobe reports $8.3 billion in online spend on day one — the biggest e-commerce day of 2026 — while Numerator shows per-household Amazon spending down 16% year-over-year.A federal judge blocked USDA-
Target Turns The Dial Back to 2005, E-Grocery Surges 28% & Bed Bath Wants Your Coupons | Fast Five
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton checked in from Vienna, Austria, the final stop on Walton World Tour 2, alongside recurring Fast Five favorite Jenn Hahn, Founder & CEO of J Recruiting Services, to discuss:• Ahold Delhaize naming former Amazon Worldwide Fresh executive Claire Pe
Can 14,000 Stores Innovate as One Network? SPAR's CEO Explains | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Tobias Wasmuht, CEO and Managing Director of SPAR International, to discuss how one of the world's largest independent retail networks is using collaboration, data, and AI to drive innovation across more than 14,000 stores worldwide.Tobias shares how SPAR's uniq
Bringing Credibility to Sustainability Audits with Luiza Reguse | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Luiza Reguse, Senior Manager of Sustainable Supply Chain Initiatives at the Consumer Goods Forum, to discuss the growing complexity of sustainability compliance and how the industry is working toward greater consistency, transparency, and accountability across g
Mengniu Group Is Reinventing Dairy for a Health-Conscious Future | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Chen Yiyi, Vice President of Mengniu Group, to discuss how one of China's leading dairy companies is navigating changing consumer expectations, health trends, and digital transformation.Chen shares how Mengniu has grown into one of China's leading dairy companie
Why DFI Retail Group Believes Agility Beats Scale | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Scott Price, Group Chief Executive of DFI Retail Group, to discuss how AI is reshaping retail and consumer goods, and why strong business fundamentals still matter more than ever.Scott shares how AI is accelerating innovation across retail and consumer goods, wh
Moving Beyond AI Experimentation with BCG X | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Nicolas de Bellefonds, Managing Director of BCG X for EMEA and South America, to separate AI hype from business reality.Drawing on more than 15 years of experience building AI capabilities and insights from BCG's latest research, Nicolas explains where consumer
What It Takes to Build an Autonomous Delivery Business with Neolix AI | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Will Zhao, Executive President of Neolix AI, to explore what it really takes to scale autonomous delivery from a technology experiment into a viable business.With more than 20,000 autonomous delivery vehicles operating across 300+ cities and over 160 million aut
Consumer Goods Forum on Latin America's Next Growth Opportunity | CGF 2026
In this Omni Talk Retail interview, recorded live from the Consumer Goods Forum Global Summit 2026 in Vienna, Chris Walton sits down with Erika Rodríguez Cuervo, General Manager of Latin America at the Consumer Goods Forum, to explore why one of the most important growth stories in global retail is unfolding far beyond Europe.Erika discusses how Latin America's rapidly evolving consumer markets ar
Retail Daily Minute | Walmart Acquires Vibe.co, Bath & Body Works Enters Ulta & Instacart Pilots Shoppable Video
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Walmart moves deeper into connected TV advertising by acquiring Vibe.co, a self-serve CTV platform, to make streaming ad buying more accessible and measurable for SMB and mid-market brands through Walmart Connect.Bath & Body Works enters Ulta Beauty, bring
Retail Daily Minute | Prime Day Set to Shatter Records, Duluth Trading Bets on Amazon Fulfillment & Bed Bath & Beyond Launches the Legendary Coupon Hunt
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Adobe projects Prime Day 2026 will drive a record $26.3 billion in U.S. online spend, with AI traffic to retail sites expected to surge 103% and mobile shopping hitting an all-time high at 54.2% of online sales.Duluth Trading Co. is handing Amazon full fulfill
Retail Daily Minute | Kroger's Store Reckoning, Ahold Delhaize Taps an Amazon Veteran & Wayfair Heads to New Jersey
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Kroger posted soft Q1 comp sales of just 1%, but turned an e-commerce profit for the first time ever, and CEO Greg Foran admitted 60% of stores need to step up their game.Ahold Delhaize nominated Claire Peters, Amazon's VP of worldwide fresh, as the next CEO o
Lightning Round: World Cup Predictions, James Bond, Cycling & European Food | Fast Five Shorts
This Omni Talk Retail Fast Five Lightning Round segment closes out the show with World Cup predictions, James Bond casting debates, cycling culture, and Chris Walton's favorite meal from his European conference tour.Chris Walton and Ben Miller discuss where a potential U.S. World Cup victory would rank among the greatest sports achievements of their lifetimes, while also sharing some classic Briti
DoorDash's AI Search Could Leave Traditional Retail Search Behind | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores DoorDash's new AI-powered search experience and why conversational commerce may be arriving faster than retailers realize.Chris Walton and Ben Miller discuss natural language search, AI shopping assistants, customer discovery, and why retailers must rethink how shoppers find products online.The conversation also examines how platforms like DoorDash,
Does The U.S. Consumer Need Delivery Subscription Option From Dollar General? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Dollar General's plans to test a new subscription membership program and whether value-focused shoppers are ready for another retail membership offering.Chris Walton and Ben Miller debate the opportunities and risks of launching a paid program, including delivery benefits, customer loyalty, and whether Dollar General's assortment can support a compe
Walmart.com Opens To International Shoppers, Starting In Mexico | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Walmart's decision to open Walmart.com to shoppers in Mexico and what it means for the future of global marketplaces.Chris Walton and Ben Miller discuss cross-border commerce, international marketplace growth, pricing transparency, and why Walmart continues to make bold investments in long-term growth opportunities.The conversation also examines ope
Target's Shoppable Bravo Show Signals a Bigger Retail Trend | Fast Five Shorts
This Omni Talk Retail Fast Five segment examines Target's new shoppable Bravo digital series and what it says about the growing convergence of entertainment, media, and commerce.Chris Walton and Ben Miller discuss whether retailers are increasingly competing with streaming platforms, creators, and social media companies for consumer attention, and why discovery continues to evolve beyond tradition
Starbucks Wants 10,000 More Stores. Is the Third Place Strategy at Risk? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Starbucks' ambitious plans to add up to 10,000 additional U.S. stores and whether smaller-format locations can still deliver on the company's vision of rebuilding the coffeehouse experience.Chris Walton and Ben Miller discuss Starbucks' "Back to Starbucks" strategy, the role of drive-thru, mobile ordering, and delivery, and whether smaller stores ca
Bunnings COO Ryan Baker on the Future of DIY Retail and Customer Trust | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Ryan Baker, Chief Operating Officer of Bunnings Group, about customer trust, omnichannel retail, and how one of the world's most successful home improvement retailers continues to evolve in a rapidly changing market.Ryan shares his 25-year journey with Bunnings, from starting on
From Molecular Biology to Consumer Innovation with 3M's Raha Been | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Raha Been, Senior Vice President of Research & Development and Commercialization, Consumer Business at 3M, about innovation, consumer behavior, and how one of the world's most recognizable brands is adapting to a rapidly changing market.Raha shares her unique journey from can
Planet-Centered Innovation With Hansgrohe's Steffen Erath | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Steffen Erath, Head of Innovation at Hansgrohe, about why sustainability should be more than a business objective and instead become a starting point for innovation.Steffen shares how Hansgrohe approaches innovation at the intersection of sustainability, technology, and customer
Castorama's Robert Wicha On Why Technology Alone Doesn't Create Value | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Robert Wicha, Commercial Director at Castorama Poland, about the company's marketplace strategy, the growing importance of data quality, and how technology is reshaping the future of home improvement retail.Robert explains why Castorama views its marketplace as a curated extensio
Retail Daily Minute | Yum! Brands Sells Off Pizza Hut, U.S. eGrocery Sales Keep Surging & Lidl Preps New Loyalty Program
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Yum! Brands agrees to sell Pizza Hut in a two-part, $2.7 billion deal, splitting ownership between private equity firm LongRange Capital and Yum China.New data from Brick Meets Click and Mercatus shows U.S. online grocery sales surging nearly 28% year over yea
Starbucks Goes Small, Target Goes Bravo & Walmart's Marketplace Goes International | Fast Five
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton was joined by special guest Ben Miller, former Vice President of Original Content at ShopTalk, now an independent retail analyst, to discuss:• Starbucks' plans to potentially add 5,000 to 10,000 new U.S. stores through a smaller-format concept, and w
Why Sharing Grocery and DIY Data Gives Kesko an Edge | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Harri Karumo, Senior Vice President and K-Rauta Chain Director at Kesko, about what makes Nordic home improvement retail unique and how Kesko leverages insights across multiple retail businesses.Harri shares his journey from finance to retail leadership, explains Kesko's retailer
The Best DIY Retailers Sell Solutions, Not Products with Intergamma CEO | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton talks with Joost de Beijer, CEO of Intergamma, about what makes DIY retail in the Netherlands unique and how the company is evolving its omnichannel strategy to meet changing customer expectations.Joost explains why Dutch consumers prioritize convenience, how smaller homes and gardens shape
How Do it Best Doubled in Size Overnight and What's Next | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton catches up with Dan Starr, President & CEO of Do it Best Group, to discuss the company's transformation following its acquisition of True Value.Dan shares what it takes to integrate two major wholesale distribution organizations, how Do it Best is eliminating duplicate costs while prese
Community Impact Is Good Business With Do it Best's Curtis Smith | Global DIY Summit 2026
In this Omni Talk Retail interview, recorded live from the Global DIY Summit 2026 in Amsterdam, Chris Walton sits down with Curtis Smith, Executive Director of the Do it Best Foundation and True Value Foundation, to discuss the role of community impact in the future of retail.Curtis shares the story behind Do it Best's acquisition of True Value, how the combined organization has expanded to roughl
Retail Daily Minute | Pinterest Deepens Amazon Ties, Dick's Sporting Goods Teams Up with Lids & Target Names Isaac Mizrahi Creative Director
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Pinterest rolls out a new storefront-linking tool that connects creators' Amazon storefronts directly to their Pinterest profiles, automatically applying affiliate links whenever they tag an eligible product.Dick's Sporting Goods partners with Lids to launch d
Retail Daily Minute | Starbucks Plans 10,000 New Smaller Stores, Dollar General Eyes Subscription, and Walmart.com Opens to Mexico
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Starbucks CEO Brian Niccol says the chain can add as many as 10,000 net new U.S. locations by shifting to smaller, cheaper-to-build stores under 1,000 square feet.Dollar General reports that same-day delivery is already a profitable business, contributing 70 b
The Biggest AI Mistake Is Waiting for Perfect Data | 5IM
In this 5 Insightful Minutes episode, Tomáš Čupr, Co-Founder and CEO of duvo.ai and CEO of the Rohlik Group, joins Omni Talk live from Shoptalk Europe to discuss why retailers need to rethink how they approach AI adoption.Drawing from his experience building duvo.ai while leading one of Europe's largest online grocers, Tomáš explains why AI shouldn't be viewed as a replacement for people, but as a
Lightning Round: Summer in Europe, Vikings Fandom, & Retail Bucket Lists | Fast Five Shorts
This Omni Talk Retail Fast Five Lightning Round segment closes out the show with summer travel recommendations, lifelong sports loyalties, and the retail leaders Chris Walton and Chap Achen would most love to spend time with.Chris and Chap discuss why Europe tops their summer bucket lists, from iconic destinations to the experiences they believe everyone should have at least once. They also bond o
Can Anyone Actually Build the "Spotify of Shopping"? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores The Mall, a startup attempting to create a universal shopping feed across thousands of brands.Chris Walton and Chap Achen debate whether consumers actually want a new discovery platform, what makes shopping different from streaming, and why the biggest players may already be solving this problem.The conversation also examines what this idea reveals
Amazon Is Reinventing Product Search Again With Visual Search | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Amazon's latest AI-powered visual search features and what they reveal about the future of shopping.Chris Walton and Chap Achen discuss whether shoppers want to search using aesthetics instead of keywords, how discovery is evolving, and why visual commerce could reshape customer expectations.The conversation also examines the risks that come with AI
Would You Pay More Than the Person Next to You? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores New York's proposed legislation aimed at limiting AI-powered personalized pricing.Chris Walton and Chap Achen discuss the fine line between personalization and surveillance pricing, why retailers should tread carefully, and how AI can still enhance the customer experience without eroding trust.The conversation also highlights the growing regulatory
Amazon Just Merged Grocery And Everything Else Into One Same-day Basket In The UK | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Amazon's expansion of same-day grocery delivery in the UK and what it could mean for the future of grocery retail.Chris Walton and Chap Achen discuss why the UK grocery market presents unique challenges, whether Amazon can steal share from established players, and why omnichannel execution remains critical.The conversation also examines how delivery
Walmart Just Fired a Shot at DoorDash | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Walmart's move into restaurant delivery by bringing Subway sandwiches directly to customers through its app.Chris Walton and Chap Achen discuss why this expansion is about much more than sandwiches, how Walmart's fulfillment infrastructure continues to evolve, and why Uber Eats and DoorDash should be paying close attention.The conversation also exam
Your Exclusive Shoptalk Europe 2026 Key Takeaways Podcast
In this special and exclusive live podcast episode recorded at Shoptalk Europe 2026, Chris Walton is joined by Rebecca Bemhena (Shoptalk VP Content Luxe), Adam Plom (Shoptalk VP Content Europe), and Ben Miller (Shoptalk VP Original Content) for a rapid-fire breakdown of the show’s biggest moments, boldest stats, and most memorable quotes.From agentic commerce and GLP-1 disruption to channel pragma
Retail Daily Minute | Walmart & Wing Expand Drone Delivery, B&R Stores Deploys Shelf Robots & Grocery Outlet Goes All-In on AI Ordering
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Walmart and Wing add seven new metro markets to their drone delivery expansion plan, targeting operations from 270-plus stores by 2027.B&R Stores, a family-owned Midwest grocer, deploys Simbe's Tally autonomous shelf-scanning robots to capture real-time in
Footlongs, Fresh Produce & A Side Of Legislation | Fast Five
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton and special guest Chap Achen, Senior Director, Analyst for Digital Commerce and Supply Chain at Gartner, discussed:• Walmart partnering with Subway to deliver made-to-order restaurant meals alongside groceries and household essentials through its Exp
Retail Daily Minute | Bed Bath & Beyond Keeps Acquiring, Starship Robots Head to Grocery & DoorDash Levels Up Its Ad Network
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Bed Bath & Beyond announces the all-stock acquisition of Installed Right and SFV Services, adding installation and renovation capabilities to its rapidly expanding Beyond Home Services portfolio.Starship Technologies winds down U.S. campus robot operations
Retail Daily Minute | Best Buy Launches Meta Lab In-Store Spaces, NY Passes Surveillance Pricing Bill & Amazon Debuts Third-Party Grocery Delivery in Arizona
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Best Buy is rolling out immersive 900-sq.-ft. "Meta Lab @ Best Buy" spaces in 50 stores this summer, giving customers hands-on access to Meta's full lineup of AI glasses and VR headsets through interactive demos, smart mirrors, and personalized fittings.New Yo
Retail Daily Minute | Lululemon Slashes Guidance, Walmart Enters Restaurant Delivery & The Mall App Launches
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Walmart announces 30-minute delivery from 1,400 in-store Subway locations by midsummer, the opening move in a direct push into restaurant delivery that puts it on a collision course with DoorDash and Uber.Lululemon cuts its full-year revenue guidance to flat o
Lightning Round: Tourist Traps, European Imports, & CEO Dinner Dates | Fast Five Shorts
This Omni Talk Retail Fast Five Lightning Round segment closes out the show with Arizona travel recommendations, European retail innovations, retail leadership discussions, and a hilarious attempt to predict what The Rock's new cologne actually smells like.Chris Walton and Shelley Huff discuss must-see destinations in Arizona, why European grocery stores may have the best scan-and-go experiences i
Amazon Wants To Power Retail AI. Is That A Good Idea? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Amazon Web Services' new Agentic Shopping Assistant and the growing battle for control of customer relationships in retail.Chris Walton and Shelley Huff discuss whether retailers should trust Amazon to power their AI shopping experiences, why customer data remains one of retail's most valuable assets, and what brands must protect as commerce becomes
Could Walmart Become America's Convenience Store? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Walmart's growing delivery network, expanding drone operations, and rapid rise in store-fulfilled orders.Chris Walton and Shelley Huff discuss why speed is becoming one of retail's strongest competitive advantages, how Walmart is increasing customer loyalty through convenience, and why repeat usage may be the most important metric to watch.The conve
SPAR Austria's Robot Experiment Is Expanding Fast | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores SPAR Austria's decision to expand its shelf-scanning robot program and what it means for the future of retail operations.Chris Walton and Shelley Huff discuss how robotics can improve inventory visibility, reduce labor-intensive tasks, and help employees focus more on serving customers.The discussion also highlights why successful adoption among Eur
The Walmart Strategy Small Brands Should Be Watching | Fast Five Shorts
This Omni Talk Retail Fast Five segment examines Walmart's new prepaid consolidation program and why it could simplify logistics for thousands of suppliers.Chris Walton and Shelley Huff discuss how Walmart is helping vendors reduce operational complexity while improving inventory flow, replenishment speed, and distribution efficiency across its network.They also debate whether the initiative stren
Is Google About To Own The Future Of Commerce? | Fast Five Shorts
This Omni Talk Retail Fast Five segment explores Google's new Universal Cart, which allows shoppers to add products from Search, Gemini, YouTube, and Gmail into a single AI-powered shopping experience.Chris Walton and Shelley Huff discuss why Google has pursued this vision for years, how AI-powered shopping could reshape customer behavior, and whether Google's latest move represents the biggest ch
From RFID To Real-Time Retail With Radar CEO Spencer Hewett | 5IM
In this 5 Insightful Minutes episode, Spencer Hewett, CEO and Founder of Radar, joins Omni Talk to discuss the company's recent funding milestone, rapid retail expansion, and how real-time inventory intelligence is transforming store operations.Spencer shares how Radar has grown from 500 to 1,500 stores in just one year, helping retailers achieve greater inventory accuracy, reduce shrink, improve
Retail Daily Minute | Macy's Stages a Real Comeback, Ulta Beauty Crushes Q1 & Amazon Reinvents Visual Search
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Macy's reports Q1 net sales of $4.7B, up 1.8% YoY, with comps rising 3% overall and 2.4% at its 200 reimagined stores.Ulta Beauty beats top and bottom line estimates with EPS of $7.74 vs. $6.86 expected and revenue of $3.16B, raises full-year EPS guidance, and
Google's Universal Cart, Walmart's Speed Machine & AWS Wants To Be Your AI Brain | Fast Five
In this week’s Omni Talk Retail Fast Five sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso and Veloq, Chris Walton and special guest Shelley Huff, former CEO of Serta Simmons Bedding and co-founder of The Interval, discussed:• Google unveiling its new Universal Cart that allows shoppers to add products across retailers and channels into a single AI-powered shoppin
Retail Daily Minute | Dollar General's Trade-Down Surge, Walmart Caps AI Tool Usage & Victoria's Secret Delivers a Blockbuster Quarter
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Dollar General reports Q1 net sales up 3.4% to $10.8 billion as CEO Todd Vasos says trade-down activity is accelerating, with rural customers cutting back on household expenses amid rising gas prices.Walmart has capped employee usage of its in-house AI tool Co
Retail Daily Minute | J.C. Penney's Holiday Miss, Whole Foods' Supper Club Series & Walmart's Millionth Drone Delivery
Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:J.C. Penney's turnaround stalls as Q4 net sales fall 8% and net losses widen 77%, raising fresh questions about whether the department store can regain relevance under the Catalyst Brands structure.Whole Foods Market launches a three-city Supper Club event ser
The Hidden Framework Behind Retail Technology Winners With UBS's Furhaan Khan
In this episode of Investor Perspectives on Retail & the Consumer, Chris Walton sits down with Furhaan Khan, Managing Director and Head of Internet & Digital Commerce Investment Banking at UBS, to explore one of the biggest questions facing retail and technology today: Who actually wins in an AI-driven future?As AI rapidly transforms how consumers discover, shop for, and purchase products
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