Real Talk Payments
Real Talk Payments is a podcast that dives deep into the payments industry, cutting through buzzwords and filters to deliver candid, expert-driven conversations. Hosted by Pagos, it aims to educate and challenge assumptions, providing substance over hype for payments professionals. Each episode focuses on real-world expertise and experience, making complex topics accessible and engaging.
Episodes
Payments in the AI Era
In this episode of Real Talk Payments, Kapil Mokhat is joined by Julie Ferguson, co-founder of the Merchant Risk Council, along with Pagos co-founders Klas Bäck and Albert Drouart, for a timely conversation about what it means to operate payments and fraud in the AI era.The discussion explores how AI is already changing the work of payments and fraud professionals, not by replacing people outright
Why Payment Optimization Is a Discipline, Not a Project
In this episode of Real Talk Payments, Kapil Mokhat is joined by Pagos co-founders Klas Bäck and Albert Drouart for a candid conversation about one of the most overlooked areas in payments: cost optimization.The episode focuses on four common myths that keep merchants from truly understanding and improving their payment costs. First, they address the belief that lowering costs is simply about nego
Unbundling Payments in the Agentic Era
In this episode of Real Talk Payments, host Kapil Mokhat is joined by Albert Drouart, CTO of Pagos, along with Colin Luce, CEO and Co-founder of Basis Theory, and James Armstead, CTO of Basis Theory, for a lively conversation about where payments infrastructure is headed next. What starts as a discussion about bundled versus unbundled payments quickly turns into a bigger look at merchant control,
The BIN Madness in Payments
In this episode, Kapil Mokhat is joined by Grace Greenwood and Andy Barker from Pagos for a deep dive into one of the most important and misunderstood topics in payments today: BIN data. As the industry moves from 6-digit to 8-digit BINs, merchants, PSPs, and payments teams are being forced to rethink how they identify cards, manage routing, improve authorization rates, reduce fraud, and control c
AI in Payments: Hype vs. Reality
In this episode of Real Talk Payments, host Kapil Mokhat sits down with Klas Back (CEO, Pagos) and Albert Drouart (CPO, Pagos) to cut through the hype and separate the signal from noise in the AI and payments conversation.They dig into what is actually changing for modern merchants. Payments stacks are getting more complex with more markets, more payment methods, and more vendors. At the same time
The Dark Arts of Payments: Decoding Declines, Downgrades, and Hidden Costs
Real Talk Payments pulls back the curtain on the payment processing industry through candid conversations with seasoned veterans who've seen it all. Hosted by Pagos, this podcast brings together industry leaders with decades of combined experience to share the unfiltered truth about what really happens behind every transaction.In this inaugural episode, our host, Kapil Mokhat is joined by And
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