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The Business Fix

The Business Fix

Josh Troche and Chrissy Myers 59 Episodes Jul 1, 2026

The Business Fix is a podcast where CEO vision meets on-the-ground operations. Hosts Chrissy Myers, an HR expert and CEO, and Josh Troche, a marketing and operations guru, tackle challenges facing small and medium-sized businesses. Each episode dissects a common business problem, offering diverse perspectives and actionable solutions. The conversational, down-to-earth approach covers critical aspects of building a thriving business.

Episodes

The Culture Audit: Are You Leading with Clarity or Just Being Nice? Jul 1, 2026 2871 Send us Fan MailMost leaders don't realize they're doing it.They think they're being supportive, approachable, and understanding. But what if your desire to be the "nice leader" is actually creating confusion, inconsistency, gossip, and a lack of accountability across your team?In this episode of The Business Fix, Chrissy and Josh revisit one of their most popular topics,
Stop Babysitting Your Team: Build Process, Not Superheroes Jun 24, 2026 2522 Send us Fan MailWhat happens when your business depends on one exhausted “hero” to save the day every single time?In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest hidden problems in small business leadership: hero culture. If your company only works when a specific employee or YOU constantly jump in to fix problems, your business may be running on dependency instead
The Sweaty 10-Minute Conversation Every Leader Needs to Master Jun 17, 2026 2779 Send us Fan MailMost leaders don’t fail because they avoid hard work, they fail because they avoid hard conversations. In this episode of The Business Fix, Chrissy and Josh break down the “Sweaty Ten-Minute Conversation”, the short but uncomfortable discussion that can prevent massive culture problems, performance breakdowns, and legal headaches inside your business.From separating behavior from i
Managing the Brilliant Jerk Without Letting Them Wreck Your Culture Jun 10, 2026 2855 Send us Fan MailEvery business owner or manager has met this person: the high performer who delivers big results, closes the deal, writes the code, owns the relationship, or keeps the operation moving…but leaves emotional wreckage everywhere they go.In this episode of The Business Fix, Chrissy and Josh tackle one of the hardest leadership problems in small and mid-sized businesses: the brilliant j
When Crisis Hits: How Leaders Stop the Bleeding Without Making It Worse Jun 3, 2026 3342 Send us Fan MailA crisis will show you exactly what your business culture, systems, and leadership are made of. Fun, right?In this episode of The Business Fix, Chrissy and Josh break down how small business owners, CEOs, and managers should respond when things go sideways whether it is an operational failure, a PR problem, a key employee leaving, a legal threat, a broken brand promise, or the kind
Why Great Leaders Listen Before They Lead May 27, 2026 2831 Send us Fan MailBusiness owners and managers are right a lot. That is usually a strength… until the moment they are wrong and refuse to hear the other side.In this episode of The Business Fix, Chrissy and Josh dig into one of the most underrated leadership skills in business: intentional listening. Not the “I’m waiting for my turn to talk” kind of listening. Not the “let me reload my rebuttal whil
Trust Isn’t Blind Faith: How Leaders Build It Without Getting Burned May 20, 2026 2630 Send us Fan MailTrust is one of the most important ingredients in a healthy business but let’s be honest, a lot of leaders confuse trust with “I hope this works out and nobody lights anything on fire.”In this episode of The Business Fix, Chrissy and Josh dig into the difference between real trust and blind faith in business leadership. From motorcycles and distracted drivers to brilliant jerks, ve
Innovation Without Breaking Your Business May 13, 2026 2780 Send us Fan MailEverybody wants to be innovative until the “great new idea” breaks the workflow, overwhelms the team, tanks productivity, or becomes one more shiny object nobody asked for.In this episode of The Business Fix, Chrissy and Josh take innovation back to basics. Instead of chasing every AI tool, trend, or “million-dollar idea,” they talk about how small and midsize business owners can i
Why Your Hybrid Work Model Is Failing (And How to Fix It Fast) May 6, 2026 2905 Send us Fan MailHybrid work isn’t broken… your leadership systems might be.In this episode of The Business Fix, Josh and Chrissy tackle one of the most misunderstood challenges in modern business: the hybrid work model. While many companies blame remote employees for lack of productivity, the reality is far different and far more fixable.If you’ve ever thought:“My team just isn’t working unless I
The Competition Paradox: When Winning Hurts Your Team Apr 29, 2026 2893 Send us Fan MailIs competition helping your team grow or quietly tearing it apart?In this episode of The Business Fix, Josh and Chrissy tackle The Competition Paradox, the delicate balance between driving performance and maintaining a healthy, collaborative culture. Because here’s the truth: competition isn’t the problem… misaligned competition is.They break down why so many businesses unintention
Coach, Correct, or Cut? The Leadership Decision You're Avoiding Apr 22, 2026 3142 Send us Fan MailAre you holding onto employees too long… or letting them go too quickly?In this episode of The Business Fix, Chrissy and Josh break down one of the toughest decisions every business owner and manager faces: when to coach, when to correct, and when it’s time to cut someone loose.Using real-world leadership insights (and a few hilarious sports analogies), they unpack how to identify
Psychological Safety Isn’t Coddling: It’s Your Biggest Performance Advantage Apr 15, 2026 2791 Send us Fan MailIf you think psychological safety is “soft,” “coddling,” or just another HR buzzword… this episode will challenge everything you believe about leadership.In this episode of The Business Fix, Josh and Chrissy break down why psychological safety isn’t about making employees comfortable, it's about making it safe to tell the truth. And if your team can’t tell you the truth, your

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