Wrestling Payments
Wrestling Payments is a podcast for professionals working at banks, credit unions, and FinTechs who are responsible for managing ACH and payment operations. In each episode, members of NEACH guide conversations to help professionals examine the challenges of modernizing payment operations. The stories uncovered through guest interviews and solo episodes highlight industry trends and identify how organizations can build their payment operations for the future.
Episodes
What's Good Enough? ACH Fraud Monitoring, Web Entries, and Risk Management
Send us a text. (email us if you need a response)Sean Carter, Caitlin Mullins-Smith, and Averee Jimenez dig into where ACH compliance breaks down in practice: origination-side fraud monitoring that nobody set up, web entries treated by label instead of by rule, mishandled written statements that turn into warranty breach exposure, and exposure limits that only look at credit risk.EPISODE DESCRIPTI
1857 Called. It Wants Its Fraud Back
Send us a text. (email us if you need a response)EPISODE SUMMARYJoe Casali uses this solo episode to argue that the proposed Stop Payments Fraud Act of 2026 is a useful but limited step against check fraud. He compares today’s check fraud problem to the 1800s, when thousands of banks issued their own currencies and the US eventually solved the issue by standardizing and phasing out the old system.
Governance Before Technology: A Framework for Stablecoins and Tokenized Deposits with Guest David Dwumah
Send us a text. (email us if you need a response)Episode Summary In this episode of Wrestling Payments, host Joe Casali welcomes David Dwumah, Founder & CEO of OurFiin and faculty member at the WPI Business School, for a conversation about one of the most important questions facing the payments industry today: how do organizations innovate without sacrificing trust? As stablecoins, tokenized
True Crime Fighters: Why Your Ops Team Is on the Front Line
Send us a text. (email us if you need a response)Nanci McKenzie, MLS, JM, AAP, APRP, CAMS, payments expert in Capital One’s commercial bank treasury management group, joins Joe ahead of her session at NEACH’s End User Payments Fraud Symposium. First party fraud is the one where your account holder is not the victim. Nanci walks through how to tell it apart from authorized credit push fraud, what t
One Employee, Five Branches: The Wire Room Reality
Send us a text. (email us if you need a response)One Employee, Five Branches: The Wire Room RealitySHORT SUMMARYNPG surveyed roughly 45 banks about how they actually run wires and found almost no consensus. Sean Carter walks through the numbers, including the 32 percent that train annually on their wire policy and the wire rooms covering more than five branches per employee.EPISODE DESCRIPTIONSean
Fighting Back Against Credit Push Fraud: New ACH Rules for Originators
Send us a text. (email us if you need a response)Jordan Bennett, AAP, APRP (Senior Director, ACH Network Risk Management at Nacha) joins Joe ahead of NEACH's End User Fraud Symposium to break down the new ACH rules targeting social engineering fraud — and for the first time, they put real obligations on originators, not just financial institutions.Jordan BennettKey topicsJordan Bennett introd
Unlocking Data and Decision Making in Banking: A Conversation on AI-Driven Insights
Send us a text. (email us if you need a response)How can community banks compete with the largest financial institutions in an AI-driven world?In this episode of Wrestling Payments, host Joe Casali sits down with Sean Carter, President & CEO of NEACH, and Toli Amare, co-founder of Predium.ai, to discuss how artificial intelligence, decision intelligence, and data analytics are transforming ban
The Fintech Regulation Cage Match
Send us a text. (email us if you need a response)Understanding the Future of Fintech Regulation: The Cage Match BeginsIn this episode of Wrestling Payments, Joe Casali dives into the recent executive order that aims to overhaul fintech regulation. As the landscape shifts, understanding how regulation affects fintech firms, banking partnerships, and consumer protections becomes critical for industr
FedNow Goes Global: How Proposed Reg J Changes Could Enable Cross-Border Instant Payments
Send us a text. (email us if you need a response)Episode DescriptionThe Federal Reserve just proposed changes to Regulation J that would allow FedNow participants to designate intermediary banks — opening the door for cross-border payments over FedNow for the first time.Joe Casali breaks down what the rule actually changes, how the domestic and international legs of a cross-border FedNow payment w
Conversations from The Clearing House Conference
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali sits down with Phil Robin, SVP of Strategy at The Clearing House. They explore how financial institutions are approaching the challenges of modernizing payment operations, with a focus on risk, governance, and the rapid pace of change in new technologies.Phil shares his perspectiv
Washington Update
Send us a text. (email us if you need a response)Episode SummaryWrestling Payments kicks off 2026 with a trip to the Hill. Host Joe Casali sits down with William Sullivan, Associate Managing Director of Government and Industry Relations at Nacha, for a wide-ranging Washington update on the policies shaping the future of payments.William breaks down the latest twists in open banking rulemaking—incl
The OCC Charter Loophole: An Illegal Hold on Community Banking?
Send us a text. (email us if you need a response)Episode SummaryWrestling Payments kicks off 2026 with a critical conversation. Host Joe Casali is joined by Brian Laverdure and Mickey Marshall from the Independent Community Bankers of America (ICBA) to unpack the growing regulatory gap between fintechs and traditional banking. As non-banks rapidly expand into mortgage lending and payments, communi
Building a Stablecoin Strategy: Steve Wasserman and Larry Pruss Weigh In
Send us a text. (email us if you need a response)Episode Summary In this episode of Wrestling Payments, Joe Casali sits down with Steve Wasserman of Vments and Larry Pruss of Strategic Resource Management for an urgent conversation about the seismic shifts happening in payments right now. Stablecoins and tokenized deposits aren't coming—they're here, and they're already pulling depo
Locked In or Moving Forward: Rethinking Core Renewals
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joe Casali sits down with Rich Carty from Remedy to dig into the realities of core technology contracts in banking and payments. Rich shares how financial institutions weigh tough choices when locked into long-term vendor agreements and why early planning is critical. He explains how most ba
Jordan Thaeler on Merchant Choice and the True Cost of Payments
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joe Casali sits down with Jordan Thaeler to explore how embedded payments lock merchants into costly, inflexible systems. Jordan explains why many software providers bundle payment services with their core products, leaving merchants with few choices and rising costs. He shares how this mode
Stablecoins vs. SWIFT: The Revolution in Cross-Border Payments
Send us a text. (email us if you need a response)While domestic payments are faster than ever, international transactions remain stuck in the past. In this episode, Monex Chief Economist John Min explains why cross-border payments are often slow, costly, and unpredictable.GUEST-AT-A-GLANCEName: John Min, Ph.DWhat they do: Chief EconomistCompany: MonexNoteworthy: John specializes in global payments
How AI Is Changing Fraud Detection in Modern Payments
Send us a text. (email us if you need a response)AI is changing the world as we know it. I'm please to present a great conversation i had with Brian Keef of Nice Actimize who are a leader in many things, but AI in Banking. In this Wrestling Payments episode, host Joe Casali interviews Brian Keefe, Manager of Portfolio Pre-Sales at Nice Actimize, about AI's transformative role in fraud de
Compliance v Sales: Wrestling with Pay by Bank Growth
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joe Casali sits down with Sarah Stapp, Chief Commercial Officer, and Geoff Scott, Head of Compliance, at Aeropay. Together, they dive into the ongoing push and pull between sales and compliance in the world of pay by bank, exploring how teams can move fast without leaving risk behind.Sarah a
The Send Side of Instant Payments: How RTP® is Transforming Business
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, Jim Colassano, Senior Vice President at The Clearing House, joins host Joe Casali to discuss the transformative impact of the Real-Time Payments (RTP) network. He explains how RTP is revolutionizing how businesses manage payments, particularly on the send side. Jim highlights the shift from tradi
Breaking the Silo Surface: Uncovering the People-Powered Currents of FinTech Strategy
Send us a text. (email us if you need a response)Episode Summary Mid-market banks and credit unions are trapped between agile FinTechs and mega banks, held back by internal silos. On Wrestling Payments, host Elyssa Morgan explores how these institutions can break barriers and leverage their unique strengths.Randy San Nicolas (Braid CEO) and Daryn Barney (Role FinTech Partners founder) reveal how t
Revenue in the Water: Turning FinTech Strategy into Profit
Send us a text. (email us if you need a response)Episode SummaryFinancial institutions struggle to identify and monetize revenue opportunities through FinTech partnerships while justifying upfront costs to leadership. Wrestling Payments host Elyssa Morgan speaks with Scott Goldthwaite from FinTech Futures, who breaks down where banks can find immediate revenue streams and build compelling business
Into the Depths: Busting the Myths About FinTech “Tech” Readiness
Send us a text. (email us if you need a response)Episode SummaryMany financial institutions feel stuck, believing technology myths hold them back from innovation. In this Wrestling Payments episode, host Elyssa Morgan talks with Brian Anderson, VP of Banking Transformation at Finzly, about busting these myths and competing in today's payments ecosystem without waiting for core systems to catc
FinTech Waves Ahead: Navigating Growth with Risk in Mind
Send us a text. (email us if you need a response)Episode SummaryFinancial institutions face a critical challenge: modernizing payment operations through FinTech partnerships without compromising compliance. On Wrestling Payments, host Elyssa Morgan explores practical strategies for balancing innovation with regulatory requirements.Mark Forbis (former Jack Henry CTO) and Stephen Coburn (Avalo Labs
FinTech in Open Water – Seize the Opportunity While Maintaining Control
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, Host Elyssa Morgan talks with Dr. Angela Murphy from Pidgin about the shift from competition to collaboration between financial institutions and fintechs. They explore why partnership is a critical strategy for shaping the future of financial services and meeting rapidly evolving customer expecta
Introducing Mascoma Technologies - From Legacy Cores to Agile Banking Platforms
Send us a text. (email us if you need a response)Episode Summary In this episode of Wrestling Payments, Joe Casali from NEACH sits down with Raphael Reznek and Ingrid Hebert from Mascoma Bank and Mascoma Technologies to explore an incredible success story: how a community bank built its own fintech platform from scratch. After years of vendor disappointments and legacy system limitations, Mascoma
Behind the Network: Treasury Software's Role in Payment Processing
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joe Casali from NEACH speaks with Glenn Fromer of Treasury Software about solving the critical "last mile" disconnect between small businesses and the ACH network.Glenn shares how his journey from accountant at fast food chains to payment software developer revealed significant ine
Nacha Smackdown Series - Part 3 Technical Foul Throwdown
Send us a text. (email us if you need a response)QUESTIONS ALWAYS WELCOME. jcasali@neach.orgEPISODE SUMMARYIn this third installment of the NACHA "Smackdown" Rules Violations in the Ring series, Wrestling Payments host Joseph Casali dives into NACHA's enforcement process, examining real rules violation cases and their consequences. The episode unpacks three enforcement cases involvi
Nacha Smackdown Series - Part 2 Unauthorized Cage Match
Send us a text. (email us if you need a response)EPISODE SUMMARY:QUESTIONS ALWAYS WELCOME. jcasali@neach.orgIn this episode of Wrestling Payments, host Joseph Casali continues his three-part NACHA SmackDown series, taking listeners inside the high-stakes world of ACH rules violations. Through compelling real-world cases, Joseph reveals the consequences when financial institutions fail to follow pr
Nacha Smackdown Series - Part 1 The Reversal Rumble
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, Joseph Casali launches a three-part "SmackDown Rules Violations in the Ring" series, examining ACH rule violations through wrestling metaphors. He analyzes two critical NACHA case studies that payment professionals should understand to avoid costly compliance mistakes.The first case inv
Building Your Payment Story: Are You the Hero or the Guide?
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joseph Casali draws surprising parallels between professional wrestling and the evolution of payment systems. After watching WrestleMania 41, he experienced an "aha moment" recognizing that successful payment transformations follow the same narrative structure as compelling wrestli
Guardrails For The Fintech FastLane
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joe Casali sits down with Travis Dulaney, CEO and Co-founder of BalancedTrust, to unpack the ongoing friction between fintech startups and their bank partners. From missing compliance standards to misunderstandings around regulatory risk, Travis explains why so many good ideas hit a wall.Tra
Beyond Credit: Sean Carter on Reframing Exposure Limits in Payments
Send us a text. (email us if you need a response)EPISODE SUMMARYThis episode of Wrestling Payments tackles the critical topic of exposure limits in modern payments. Host Joe Casali and guest Sean Carter, President & CEO of Neach Payments Group, dissect an article by Jordan Bennett of Nacha, which focuses on payment modernization and digital transformation. Sean highlights a common misconceptio
Fraud Trends from an FI to Law Enforcement (The Lost Tapes)
Send us a text. (email us if you need a response)EPISODE SUMMARYIt happens to the best of us. This session was recorded last year, but got lost in the shuffle. It may be a crime as the interview was with law enforcement and a member financial institution (at the time) on the topic of fraud... the show notes below.In this episode of Wrestling Payments, host Joe Casali engages in an insightful discu
Pay-By-Bank, Not What You Think It Is!
Send us a text. (email us if you need a response)EPISODE SUMMARY Sarah Stapp, Chief Commercial Officer at Aeropay, joins Joseph Casali to discuss the evolving payments landscape, focusing on Pay by Bank. Sarah shares her unique journey into fintech, from Craigslist job ads to leading global expansion at Braintree, and dives into ACH rails and real-time payments. Why Pay by Bank Matters: It offers
March Top 3
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joseph Casali breaks down three timely developments in the payments world. First, he tackles the slow adoption of faster payments among smaller financial institutions. Despite strong growth in RTP and FedNow, integration costs and a lack of clear pricing models continue to hold many back.Nex
Compliance Cage Match: Electronic Payments v Project 2025
Send us a text. (email us if you need a response)In this episode of Wrestling Payments, host Joseph Casali unpacks Project 2025 and its potential impact on banking regulations, community banks, and credit unions. The discussion focuses on regulatory shifts, compliance adjustments, and how financial institutions should prepare for possible changes in payment systems, digital assets, and risk manage
Exploring Positive Pay
Send us a text. (email us if you need a response)Check fraud is skyrocketing, and financial institutions are scrambling to keep up. In this episode of Wrestling Payments, host Joseph Casali sits down with Sean Carter, President & CEO of NPG, to unpack why fraudsters are winning—and how banks and businesses can fight back. Carter explains the alarming rise in fraudulent checks, the organized cr
Spinning Plates of Efficiency
Send us a text. (email us if you need a response)In this episode of Wrestling Payments, host Joe Casali uses a unique metaphor—the spinning plates act from the Ed Sullivan Show—to explore the complexities of compliance, risk management, and operational efficiency in financial institutions. He shares insights into how organizations must continuously monitor and adjust their processes to stay in ali
How FinTech, Fraud, and Regulation Are Shaping Payments
Send us a text. (email us if you need a response)Episode SummaryJoin us for this final episode of season 2. In this episode of Wrestling Payments, host Joseph Casali is joined by Sean Carter, President & CEO of NEACH, and Mary Mumper-Morrison, NEACH’s Education Director, for an insightful discussion on the evolving landscape of payments. The trio dives into the significant changes from 2024, i
Post Election Politics and Payments: A Look Ahead
Send us a text. (email us if you need a response)Welcome to another episode of Wrestling Payments.In this episode of Wrestling Payments, Joe Casali speaks with Bill Sullivan, Associate Managing Director for Government and Industry Relations at Nacha, about the post-election political landscape and its implications for the payments industry. Bill analyzes the Republican control of the Senate, House
ISO 20022 & Smart Instant Payments
Send us a text. (email us if you need a response)EPISODE SUMMARYIn this episode of Wrestling Payments, host Joseph Casil talks with Steve Wasserman from Photon Commerce about the growing importance of ISO 20022 and its impact on the global payments landscape. Wasserman delves into how this emerging standard is transforming instant payments and financial messaging by providing a more structured and
NEACH Responds to Federal Reserve System Change
Send us a text. (email us if you need a response)EPISODE SUMMARYThe U.S. payment system stands on the verge of a monumental shift. The Federal Reserve is proposing 24/7 operations for the National Net Settlement System (NSS), the backbone of payment finality. This means no more "lights out" on weekends; wires, ACH, and other payment types could flow around the clock.In this episode of Wr
Time for A New Approach to Scam Prevention
Send us a text. (email us if you need a response)[Podcasters note: In this episode we show our real passions for payments and appear not as CEO & EVP, but more as "two guys from Boston" as we tackle the alarming rise of scams and financial fraud.]Joe Casali and guest Sean Carter, President & CEO of NEACH, dissect the recent "Chase Bank Glitch" where individuals fell pre
RTP - Wrestling with Milestones
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali from NEACH sits down with Rusiru Gunasena, the head of the RTP network at The Clearing House, to dive into the evolution and current state of real-time payments in the U.S. Rusiru highlights the journey of RTP since its launch in 2017, emphasizing its growth and the increasing ado
Onboarding FedNow with the Payments Professor
Send us a text. (email us if you need a response)EPISODE SUMMARYIn the latest episode of Wrestling Payments, host Joe Casali is joined by Kevin Olsen, the Senior Vice President of Innovation and Strategy at Pidgin. They dive into the intricacies of onboarding the FedNow payment system, emphasizing the challenges and strategies involved. Olsen highlights the essential steps for a successful onboard
The Next Level in Instant Payments Roll Out
Send us a text. (email us if you need a response)Welcome to another episode of Wrestling Payments. In this episode of Wrestling Payments, host Joe Casali dives into the transformative world of faster payments, focusing on the development and implementation of instant payment systems in the U.S. and globally. Casali discusses the journey from traditional ACH payments to the more advanced Real-Time
Third-Party Relationships - an Update
Send us a text. (email us if you need a response)In this episode of "Wrestling Payments," host Joe Casali welcomes back Nanci McKenzie for a follow-up discussion on third-party relationships within the financial industry. Nanci, an independent consultant with extensive credentials in banking and risk management, shares insights from her session at PMC 2024. She emphasizes the evolving na
International Payments Alliance Meeting Part 2
Send us a text. (email us if you need a response)In this episode of Wrestling Payments, Joe Casali and Kevin Olsen continue their discussion from the International Payments Alliance meeting by Nacha, diving into various topics surrounding payment systems and regulations. They start by addressing the move in Germany to eliminate checks and explore how the reduction of paper transactions could simpl
International Payments Alliance Meeting Part 1
Send us a text. (email us if you need a response)In this episode of "Wrestling Payments," host Joe Casali sits down with Kevin Olsen, also known as the "Payments Professor." The discussion kicks off with Kevin's signature introduction and his enthusiasm for making payments engaging. They delve into their experiences at the Nacha Payments Alliance international meeting in B
Elder Financial Abuse: Insights and Solutions with Guests Andrea Higgens and Patty Presta
Send us a text. (email us if you need a response)Today, June 15, is National Elder Abuse Awareness Day. The Wrestling Payments podcast was started to discuss "wrestling" with payment topics. Topics like technology implementation and AI, but perhaps we've become so numb to the problems of Elder Financial Abuse and Human Trafficking, that the issues have faded into the background. I a
Defending Against Financial Fraud with ACH Alert
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali sits down with Jaime Shapiro Berg from Alkami - ACH Alert to discuss the rapidly changing payments landscape and the critical role of fraud prevention. Jaime shares her extensive career journey, from starting in treasury management at KeyBank to her current role at Alkami, emphasi
AI and Small Business: Tips from Joe Casali
Send us a text. (email us if you need a response)Episode SummaryIn this episode of "Wrestling Payments," host Joe Casali dives into the details of National Small Business Week. He emphasizes the importance of utilizing available resources, such as the SBA’s virtual summit and educational programs, to help small businesses thrive. Joe highlights key sessions on AI, cybersecurity, and mark
From Laws to Liability: Mastering Government Payment Processes
Send us a text. (email us if you need a response)Episode SummaryIn this episode of "Wrestling Payments," Joseph Casali dives into the often-misunderstood realm of government benefit payments and their reclamation process. Highlighting a new course he's developed; Joe explains the crucial difference between the Nacha Rules and those dictated by government agencies when a beneficiary
Wrestling with Change
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, Joe Casali sits down with Charlie Kelly from Remedy Consulting. They dive into the evolving landscape of payment systems. Charlie shares insights from his vast experience, focusing on core conversions, contract negotiations, and the challenges community banks and credit unions face. Charlie empha
Patty Presta Talks Payments and Protecting the Vulnerable
Send us a text. (email us if you need a response)Episode SummaryWelcome to our 25 Episode. Before we get to the official description, this was such an enjoyable episode to record and catch up with an old "Ring" veteran. What started out as a catch-up session, turned into an amazing valuable episode, check below for some resource links.In this episode of Wrestling Payments, host Joe Casal
Wrestling with Executives
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali dives into the complexities of the modern banking sector, focusing on the dynamic between risk management and innovation. Joe, an expert in the field, shares insights on how banks are adapting to regulatory changes and the increasing importance of cybersecurity.The conversation sh
Critical Nacha Rule Changes
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali talks with Sean Carter, President & CEO at NEACH, about the significant changes in ACH rules. They dive into the recent ballots passed with over 93% approval, focusing on the new risk management framework. This framework aims to protect the payment network from fraud, a challe
Back to the Fintech Gym
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, Joe Casali shares insights from the MIT Fintech Conference, focusing on the rapid evolution of fintech. He discusses how artificial intelligence and blockchain technology are driving change in the payments industry. Joe also highlights the importance of navigating regulatory landscapes to foster
Wrestling with Priorities
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali engages with the intricate world of payment systems. He dives into the evolving landscape, highlighting the shift towards faster and more secure transactions. Joe sheds light on the technological advancements driving change, from blockchain to AI, emphasizing their impact on both
Wrestling with Entrepreneurs - Tilled
Send us a text. (email us if you need a response)Tilled, to discuss the evolving world of payment processing. Caleb shares his journey from door-to-door sales to pioneering innovative payment solutions. He reflects on the complexities of the industry, highlighting the nuances of competing and partnering within the same space. Caleb dives into the intricacies of payment facilitation, explaining how
Crowdsourcing Your Opinion
Send us a text. (email us if you need a response)Episode SummaryIn the Season 1 Finale show of Wrestling Payments, Joe Casali delves into the dynamic world of financial technology and seeks audience input or crowdsourcing of the critical issues for 2024. Joe discusses a list of important, interesting and pressing issues with a request of the audience suggest how the Association should direct resou
Storytime - Wrestling with Problems
Send us a text. (email us if you need a response)Episode SummaryIn this insightful episode of Wrestling Payments, Joe Casali dives deep into the complexities and challenges of payment operations. He emphasizes the critical role of problem-solving in the industry, highlighting how essential it is for professionals to understand the rules and mechanisms of different payment systems. Joe narrates a r
Wrestling with Third-Party Senders
Send us a text. (email us if you need a response)Episode SummaryIn the latest episode of Wrestling Payments, host Joe Casali and guests Dennis Walker and Stephen Dillon engage in a candid conversation about the complex world of third-party sender relationships in the realm of banking and ACH payments. Drawing from their extensive experience in the industry, Dennis and Stephen share valuable insigh
Opening Matches - What's in the News
Send us a text. (email us if you need a response)Welcome to another episode of Wrestling Payments. In this episode of Wrestling Payments, host Joe Casali delves into the evolving landscape of real-time payments. He highlights the recent developments at The Clearing House, emphasizing the organization's efforts to enhance transaction speeds. Casali also discusses the integration of new hires i
Unlocking Career Growth in Payments with NEACH U
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali sits down with Mark Dixon, the Vice President of Education at NEACH. Mark dives into his journey in the banking and payment sector, highlighting his passion for the industry and the intersections of technology, disruption, and the future of banking. He emphasizes the importance of
Risk Management in Payments
Send us a text. (email us if you need a response)Episode SummaryIn this episode, Joe Casali sits down with Sean Carter, the top man at Neach Payments Group. They dive deep into the world of risk management in payments. Sean emphasizes the power of interpersonal skills and the value of curiosity in the industry.The talk shifts to the intricate dance between Enterprise Risk Management (ERM) and St
Something Payment Ops needs to Know About ISO 20022
Send us a text. (email us if you need a response)In this episode, Joe Casali from NEACH dives deep into the world of ISO 20022, the international standard for payments messaging. While ISO 20022 might be a fresh face in the US, its significance can't be understated. Drawing a unique parallel, Joe likens the fervor for ISO 20022 to that of a "mark" in wrestling - someone deeply passi
Instant Payments Strategic Dilemma with The Payments Professor
Send us a text. (email us if you need a response)In this episode of Wrestling Payments, host Joe Casali sits down with Kevin Olsen, the Payments Professor. Kevin shares his unexpected journey into the payments field, sparked by a job loss during the dot-com bubble. His path led him to become a leader in the industry, teaching others about the intricacies of electronic payments. The conversation sh
Instant Payment Conspiracy Theories Episode
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali, along with guests Sean Carter and Mark Dixon from NEACH, dive into the world of payment systems. They tackle the pressing issues of misinformation and conspiracy theories in the payment industry. Carter, NEACH's president, views these as outside interference, while Dixon, Vi
Wrestling with ACH Originators with Nanci McKenzie and James Rowe
Send us a text. (email us if you need a response)Episode SummaryIn this episode of Wrestling Payments, host Joe Casali welcomes Nanci McKenzie and James Rowe from Affirmative Technology. They dive into the challenges of creating a risk rating for originators in the payments industry.The conversation highlights the importance of risk management in financial institutions. Nanci and James discuss the
A New Look at Innovation with Linda Cooper
Send us a text. (email us if you need a response)Episode SummaryIt's hard to imagine life without a smartphone, as it has integrated into every aspect of our personal and professional lives. Let's take a look at banking. No one writes checks anymore. Instead, we use mobile banking apps; even our credit and debit cards are tap-and-go or tap-to-pay. We understand it's all technology-d
SPECIAL BONUS EPISODE 03: Nanci McKenzie on Risk Management in Payment Processing
Send us a text. (email us if you need a response)This is the third and final episode that was recorded live at the Annual Payments Management Conference, this year NEACH celebrated its 50th Anniversary. The last but definitely not the least. we could have easily kept talking about risk and payments.Episode SummaryIn this episode of Wrestling Payments, host Joe Casali engages in a rich conversation
SPECIAL BONUS EPISODE 02: Fireside Chat with Peter Tapling
Send us a text. (email us if you need a response)This episode was recorded live at the Annual Payments Management Conference, this year NEACH celebrated its 50th Anniversary.Episode SummaryIn this episode of Wrestling Payments, host Joe Casali sits down with Peter Tapling from PTAP Advisory, LLC. They dive into the world of payments, discussing the importance of continuous learning in the face of
SPECIAL BONUS EPISODE 01: Jordan Bennett on ACH Risk Management Evolution
Send us a text. (email us if you need a response)Episode SummaryThis episode was recorded live at the Annual Payments Management Conference, this year NEACH celebrated its 50th Anniversary.In this episode of Wrestling Payments, host Joe Casali welcomes Jordan Bennett from Nacha to delve into the intricacies of risk management for ACH payments. They discuss the evolving role of the Risk Management
Proposed Rules Changes That Could Change the ACH Forever
Send us a text. (email us if you need a response)Episode SummaryIn this episode, our host delves into the timely topic of ACH's proposed rule changes with guest expert, Sean Carter. The conversation digs into the specifics, including the revised rules around defining entries as ‘PURCHASE’ or 'PAYROLL'. They discuss the implications these modifications could have on the e-commerce an
Examining "The New Role of Operations" in Payments
Send us a text. (email us if you need a response)Episode SummaryThe COVID-19 pandemic spurred innovation and modernization across different businesses and industries, and banking is one of the fields that had no choice but to keep up. However, innovation is an ongoing process that requires leveraging both new and existing resources effectively.In this episode of the Wrestling Payments podcast, our
Introducing FedNow in New England and How the System Will Affect FIs' Instant Payment Strategies
Send us a text. (email us if you need a response)How the Finance Industry Is Adopting Instant PaymentsIntroducing FedNow in New England and How the System Will Affect the Instant Payment Strategies of FIsNEACH Survey: Are FIs in an Either-Or Situation With RTP and FedNow?Episode SummaryNEACH recently conducted a survey with 145 participants about how the finance industry is adopting instant paymen
How to Manage Notifications of Change
Send us a text. (email us if you need a response)How to Manage ACH Notifications of Change With Joe Casali of NEACH Joe Casali of NEACH on Educating Staff on the Importance of Properly Fixing NOCs Joe Casali of NEACH: Three Tips on How to Avoid Unpleasant Scenarios Caused by Neglecting Notifications of ChangeEpisode SummaryWelcome to another episode of Wrestling Payments. We dedicate this session
Why you should listen to the Wrestling Payments podcast
Send us a text. (email us if you need a response)Welcome to the first episode of Wrestling Payments by NEACH, a member-based payment association for financial institutions in other organizations supplying payment-related services. NEACH is a recognized and licensed ACH education, publications, and support provider. In the show's first episode, we are joined by Sean Carter, the president &
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