Modern Car Wash Podcast
The Modern Car Wash Podcast is designed for car wash operators and owners who want to improve performance, consistency, and profitability. Through its Ask the Expert series, the podcast features conversations with experienced operators and industry leaders. Topics include wash quality, equipment, labor, water management, and growth strategies. The show focuses on practical advice that actually works in real-world operations.
Episodes
How to Scale Car Washes Without Bottlenecks | Michael MacDowell (Ask the Expert)
What slows car wash growth isn’t always the market — sometimes it’s the process behind the build itself.In this episode of Ask the Expert Michael MacDowell, CEO of Momentum Car Wash Specialists discusses the operational and planning decisions that impact how efficiently operators can scale.From site planning and throughput to faster startup timelines, customer flow, equipment strategy, and optimiz
What It Takes to Build a Car Wash That Lasts | Zac Hamilton (Ask the Expert)
Opening a car wash is just the beginning.In this episode of Ask the Expert, we sit down with Zac Hamilton, Director of Channel Sales at AVW Equipment.With over 20 years of experience as a distributor, operator, and owner, Zac shares what it actually takes to build a car wash that performs long-term — not just on opening day.From site selection and equipment decisions to hiring, training, and opera
What Operators Get Wrong When Building a Car Wash | Aaron Green (Ask the Expert)
In this episode of Ask the Expert, Aaron Green, President of Focused Car Wash Solutions and owner-operator of Wild Blue Car Wash, breaks down what actually drives car wash performance—from site selection and layout decisions to operations, staffing, and cost management.Drawing on more than 20 years of experience as both an operator and distributor, Aaron shares how small design decisions can have
How Chemistry Impacts Car Wash Performance and Cost | Chris Bossa (Ask the Expert)
In this episode of Ask the Expert, Chris Bossa, Technical Innovation Manager at Simoniz, breaks down what actually drives car wash performance and cost.Drawing on experience across both equipment and chemistry, Chris explains how water quality, chemical application, and system design work together to impact wash results, chemical usage, and cost per car. He also highlights common mistakes operator
How to Run a High-Performing Car Wash in the Toughest Conditions | Shane Robb (Ask the Expert)
How do you run a high-performing car wash in one of the toughest climates in the country? Shane Robb, Operations Director at Sudzy Salmon, shares how his team maintains quality, consistency, and throughput across six locations in Alaska.In this episode of the Modern Car Wash Podcast: Ask the Expert Series, Shane breaks down what it really takes to deliver consistent results in extreme conditions—f
Zac Myers: The Car Wash Cowboy
In our latest episode of the Modern Car Wash Podcast co-hosts Kevin Zalaznik and Shane Groff are joined by Zac Myers, a seasoned sales and support representative from Hoffman innovateIT Car Wash Equipment.A true car wash journeyman, Zac has seen it all. After starting at the ground level at Hoffman Car Wash, Zac climbed the ladder to a management role before moving into his current sales and suppo
Anne Mauler: Soapy Joe's Strategies For Growth and Inclusivity
Anne Mauler, the VP of Marketing for Soapy Joe's (San Diego, CA) joins host Kevin Zalaznik on the latest episode of the Modern Car Wash Podcast, providing insights on everything from marketing a new location to employee retention.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
Jake Collison: Master of Chemicals
Simoniz's Jake Collison has spent over two decades in car washes. In this episode, Jake dives into the evolution of car wash products, Simoniz's commitment to quality and innovation, and how Simoniz collaborates with car wash operators to meet their specific needs and challenges.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
Suzanne Stansbury: What To Expect At The 2023 NRCC
Suzanne Stansbury, the Education Chair for the Northeast Regional Carwash Convention (NRCC) and the editor/publisher of Northeast Carwasher Magazine, joins the podcast to preview the 2023 NRCC. She breaks down what attendees can expect from this year’s installment, as well as how to maximize your convention experience. Plus, we get breaking news about the 2024 NRCC keynote speaker!🖊️ Register for
Chris Michael: The Express Lane To Success
Chris Michael, CEO of Express Carwash in Kansas City joins the podcast this week, providing valuable insights into maximizing profitability of your car wash, leveraging data for success, and the future of the car wash industry. Learn how Express went from operating locations to building car washes, and how they're now helping other operators thrive.Follow us on InstagramFollow us on YouTubeOu
Rob Meng: The Intersection of Speed, Convenience, and Service
In the latest episode of the Modern Car Wash podcast, co-hosts Kevin Zalaznik and Shane Groff are joined by FasterLines Founder & CEO Rob Meng.FasterLines is assisting car wash operators by harnessing technology to decode the challenges customers encounter in queues. Join us as Rob delves into the realm of speed, convenience, and service, and how they are connected in the car wash experience.R
Paul Stagg Always Makes A Splash
Splash Carwash (Arksansas) President and CEO Paul Stagg joins host Kevin Zalaznik on the latest episode of the Modern Car Wash Podcast. Paul shares invaluable insights on his experience in the industry, establishing a brand identity, managing family involvement in the business, expansion strategies, labor management, and more.🎙️ Subscribe now and stay updated on the latest episodes of the Modern C
Glen Sheeley: Future World Record Holder?
Third-generation car washer Glen Sheeley joins hosts Kevin Zalaznik and Shane Groff on the podcast this week. Born with soap in his blood, Glen discusses going from car wash operator to installer, and the changes he's seen in the industry. He also delves into the world of drag racing, where he and his father are looking to set a world record in September.Follow us on InstagramFollow us on You
Welcoming innovateIT's New GM Stefan Casey To The Car Wash Industry
innovateIT's new General Manager Stefan Casey joins hosts Kevin Zalaznik and Shane Groff to discuss his transition from the world of robotics to the car wash industry. The group tackles the importance of automation, supply chain challenges, and more, including the next shows you should binge.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E10: Al West - The Chemical Guru
Simoniz Northeast Sales Director Al West joins the Modern Car Wash Podcast to provide some insights on how operators can get the most out of the chemicals in their washes. With over 3 decades of experience in the car wash business and 25 years with Simoniz, Al is truly a chemical guru committed to getting operators dialed in.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.c
S2E9: Matt DeWolf: Maximizing The Efficiency & Effectiveness Of Your Marketing Efforts
International Car Wash Association (ICA) Editor-In-Chief and Brand Officer Matt DeWolf joins the podcast, sharing his extensive knowledge on all things marketing. The CAR WASH Magazine Live host covers everything from content strategy to mapping the customer journey to leveraging data, and everything in between. He also previews the The Car Wash Show 2022 and lets us in on a little secret on a soo
S2E8: The Return of Tom Hoffman Jr.
Modern Car Wash Podcast's first-ever guest Tom Hoffman Jr. returns! The Hoffman Car Wash CEO discusses the Company's newest express exterior location, as well as what the future holds for Hoffman Car Wash and innovateIT Car Wash Equipment. Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E7: Jason Woodward: Car Washing on the Last Frontier
Sudzy Salmon Owner and Operator Jason Woodward discusses how Sudzy Salmon is revitalizing the tunnel car wash industry in Alaska.Watch Jason's interview on Car Wash Magazine Live: https://www.youtube.com/watch?v=hSkwFvrKy48 Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E6: Morgan Williston: Helping Independent Operators Compete & Remain Independent
Buying Group Services COO Morgan Williston joins the Mordern Car Wash Podcast to discuss how the N1 Buying Group helps independent operators and suppliers remain independent and still compete with private equity investors.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E5: Nathan Bertsch On Building & Developing New Car Washes In The Rapidly Growing Industry
Express Carwash Managing Partner Nathan Bertsch joins the Modern Car Wash Podcast to discuss Express Carwash's growth, also outlining the process of building and developing new car washes in the rapidly growing industry. Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E4: John Michael Fery: The Car Wash Industry's New Blood
BlueBird Car Wash President & Founder John Michael Fery joins the Modern Car Wash Podcast, discussing building a brand from the ground up, both literally and philosophically.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E3: Walt Hartl On Developing Employees And The Importance Of Training
Hoffman Development Director of Training Walt Hartl sits down for the latest episode of the Modern Car Wash Podcast, discussing the evolution of training and employee development at Hoffman Car Wash. The New York State Car Wash Association President also previews the 2021 Northeast Regional Carwash Convention in Atlantic City.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.
S2E2: Bob Hodge: Philosopher, Manufacturer, Waterskier, Karaoke Star
A pioneer and an innovator in the car wash industry, Bob Hodge discusses his 50 years in the car wash business. The ICA Hall of Famer covers everything from his start in car wash equipment manufacturing to his love of karaoke.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S2E1: Mary Ellen Olenyk Talks Human Resources Challenges & Solutions
Hoffman Development Director of Human Resources Mary Ellen Olenyk sits down for the first episode of Season 2 of the Modern Car Wash Podcast to discuss staffing, training, navigating COVID and today's labor market.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1E9: Kevin Zalaznik Tackles The Ever-Changing Car Wash Marketing Landscape
Hoffman Development Director of Marketing Kevin Zalaznik shifts from host to guest on the latest episode of the Modern Car Wash Podcast, discussing the always evolving world of car wash marketing.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1E8 - Shane Groff & Dan St-Jacques Recap The 2021 SCWA Convention & Expo
innovateIT's Director of National Sales & Innovation Shane Groff and Marketing Manager Dan St-Jacques recap their experience at the 2021 SCWA Convention & Expo in Forth Worth.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1EP7 - Bill Martin Tackles Building And Scaling Successful Brands
With over 50 years in the car wash business, Bill Martin, owner and operator of Metro Express Car Wash and founding partner of Amplify Car Wash Advisors, shares his expertise on operational strategy, building successful brands and maximizing business value.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1EP6 - David Melhorn On Car Washing Strategies for a Rural Population
David Melhorn, General Manager of Kleen Mist Car Washes in Central Pennsylvania, sits down for the latest episode of the Modern Car Wash. David discusses operating a family-owned business, satisfying the car wash needs of a rural population and shifting car wash models to address challenges created by COVID-19 and the current labor market.Follow us on InstagramFollow us on YouTubeOur Productsinnov
S1EP5 - With Justin Alford at the Helm, Benny's Car Wash is Striving In It's 70th Year
Justin Alford is at the helm of Benny's Car Wash as it celebrates its 70th year of operation and he sat down for the latest episode of the Modern Car Wash Podcast. Justin is a third-generation owner located in Baton Rouge and is well known throughout the industry. We had the privilege to pick his brain on all things car washing.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITC
S1EP4 - Keith McKenna is becoming an industry insider
In less than one year, Keith McKenna is becoming a car wash industry insider as he attempts to help scale innovateIT Car Wash, putting the most durable and innovative equipment in high-volume tunnels around the world.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1EP3 - Stop Putting Off IT Systems In Your Car Wash
AJ Davison (Director of IT at Hoffman Development) discusses his ever-growing field and makes a case that every car wash needs its own IT staff. He also touches on cybersecurity and the future AI has inside the tunnel.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1EP2 - Shane Groff
Shane Groff shares parts of his nearly 30 years of experience in the car wash industry and pulls back the curtain on driving innovateIT's product development. Although Shane can be soft-spoken at times, his knowledge speaks volumes.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.com
S1EP1 - Tom Hoffman Jr.
In the inaugural episode of the Modern Car Wash Podcast. Host Kevin Zalaznik sits down with Owner and CEO of Hoffman Development Tom Hoffman Jr. to discuss a wide range of topics, including operating in the COVID era, building an all-new, high-tech car wash, growing up in the industry, and what's ahead in the near future.Follow us on InstagramFollow us on YouTubeOur ProductsinnovateITCarwash.
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