Cisco Podcast Network
The Cisco Podcast Network is a collection of podcasts produced by Cisco, covering topics from technology to culture. It features insights from Cisco customers, partners, and employees. Listeners can explore various playlists and provide feedback via email.
Episodes
S7 E7 Talking insights, strategy, and the human side of AI with Pascal Bornet and Sam Charrington
Join AB for a candid conversation with AI luminaries Pascal Bornet and Sam Charrington. From the sci-fi films that sparked their early interest in tech to the strategic frameworks for mastering today's AI, this episode bridges the gap between high-level industry insight and the personal stories that shaped their careers. Discover how to move beyond the hype and truly harness the power of AI.
What Deep Space Operations Can Teach Us About Agentic AI
The Internet Report podcast examines lessons from deep space operations that can help developers build more resilient agentic AI systems that are capable of managing intermittent connectivity and stale data.
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CHAPTERS
00:54 Making Decisions Autonomously
03:08 How Intermittent Connectivity Impacts Agentic AI
07:11 Existing Protocols for Extreme Environments
12:27 Broader Implications Beyond Ex
404 Script Not Found The Evolution of WiFi
This week starts with Ian having the kind of week that feels almost made up: his AC is out, the gym AC is out, the other gym AC is out, and somehow he is just supposed to act like everything is fine! While Kat is completely unbothered by the heat, Ian is very much not, which makes the transition into Wi-Fi 7 feel a little too on the nose.
Once they get there, they talk through what Wi-Fi 7 actuall
S7 E6 Talking strategy, M&A, and accelerating Cisco innovation with Ammar Maraqa
AB sits down with Ammar Maraqa, Cisco’s Chief Strategy Officer, to discuss topics such as turning an acquisition into a competitive advantage, fostering an agile and customer-centric culture, aligning business cases with long-term innovation goals to drive real value, and much more.
404 Script Not Found Talking Tech in Sports with Bryan Bedford
Ever wonder how 80,000 people can upload to TikTok at the exact same time during a halftime show? Or how NFL teams are using AI to draft the next superstar? This week, Kat flies solo (while Ian is off "hosting partners"—sure, Ian, we know you're golfing) to sit down with Bryan Bedford, Cisco’s Director of US Commercial Sports, Media, and Entertainment. Bryan shares his hilarious journey from colle
Is AI Breaking the Data Center? | Tech Unscripted
Is AI breaking our data centers? We explore the power, cooling, and sustainability crisis with experts from Devoteam and Dutch Air Traffic Control. Discover how to navigate the AI era responsibly on this episode of Tech Unscripted.
SHIFT HAPPENS Ep. 37 - 35 Years. One Handshake The Cisco & NTT Partnership
Thirty-five years ago, there was no AI, no cloud, no smartphones—and no contract.
Just a handshake.
In this special episode of Shift Happens, Jeff Edwards sits down with John Van Der Vyver (NTT DATA) and Tony Meredith (Cisco) to explore one of the most successful and enduring partnerships in technology.
What started with a handshake in South Africa grew into a global relationship spanning 50 count
Beyond the Fiber - S1E4 - Voice of the Customer with Fidium Fiber
Beyond the Fiber - S1E4 - Voice of the Customer with Fidium Fiber by Cisco
Cisco Tech Stories - ep 35 - CCIE with a twist
In this episode, we interview Sheikh Habeebul Haq who is the first visually impaired engineer to ever pass the CCIE exam. He didn't ask for accomodations to pass his CCIE, he developped them and took the actual legit exam over two days. And what about you ?what's your excuse for not being a CCIE ? :-)
AI Insights - Ep.5: Forecasting Mental Health with ML, Deep Learning and LLMs
In this episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco’s Technical Leader in Machine Learning Engineering Leticia Fernandes to explore the groundbreaking study, "A Comparative Study of Traditional Machine Learning, Deep Learning, and Large Language Models for Mental Health Forecasting Using Smartphone Sensing Data," which evaluates how differen
404 Script Not Found: My Friend Claude
This week’s episode starts with Ian’s birthday, a conversation about fitness age that quickly goes off the rails, and the very real realization that getting older is, honestly, kind of rude.
From there, Kat and Ian dive into something they’ve both been curious about lately: Claude.
Kat recently switched from ChatGPT and shares what’s actually been useful so far — from using Claude to organize he
Secure Hybrid Offices People Love | Tech Unscripted
Learn how experts are using AI, SASE, and data analytics to build a future-proof hybrid workplace. This Tech Unscripted episode explores how to balance technology, security, and the human element to create a truly productive workspace.
Cisco SE Talks: Conversation on AI, Cisco + CDW
Cisco SE Talks: Conversation on AI, Cisco + CDW by Cisco
Episode 9 - CDW
In this episode of Cisco SE Talks, we sit down with industry experts Joe Chenevey, AI Solutions Strategy Lead, and Cody Weaver, Cisco AI Team Lead from CDW to cut through the noise surrounding Artificial Intelligence. As AI moves from experimental "front-office" use cases to core IT infrastructure, organizations are facing a critical inflection point.
Our panel explores the shifting landscape o
404 Script Not Found: We Love MFA!
Join Kat and Ian as they stumble through the basics of DRIP (yes, we finally figured it out!), share some questionable life advice for surviving a seven-hour meeting marathon, and geek out over why Multi-Factor Authentication (MFA) is the ultimate digital bodyguard. We’re breaking down the "something you know, have, and are" magic that blocks 99% of attacks, and why that extra verification step is
SHIFT HAPPENS: Ep. 36: Talking Shift - The Coach’s Playbook: Unlocking your Potential w/Sam Barcus
In this special edition Talking Shift episode, host Jeff Edwards sits down with executive coach and NewLeaf Partners International co-founder Sam Barcus — the trusted advisor behind many of Cisco’s most influential leaders.
But this conversation is bigger than leadership coaching. It’s about the invisible ceilings that hold ambitious people back… the difference between performing and simply looki
Is AI Ready for Healthcare? Real Talk from the Frontlines | Tech Unscripted
As hospitals move toward Automation and Smart Buildings, we explore how Integrated Technology is transforming the Patient Experience. We discuss the infrastructure required to make "Smart Hospitals" a reality.
What Complex Failure Modes at Anthropic and X Reveal
The Internet Report explores recent disruptions at Anthropic and X, analyzing how architectural differences and deployment cycles impact digital reliability.
CHAPTERS
00:54 Anthropic's Claude: Three Early April Events
06:03 The Deployment Hypothesis
08:51 The Reliability Challenge for AI Services
11:24 A Pattern to Disruptions at X
12:45 Outage Trends: By the Numbers
17:59 Get in Touch
For add
Beyond the Fiber - S1E3 - Tech Talk on AI with Jim Grubb
The Challenge: AI is fundamentally changing traffic patterns, operations, and customer expectations, exposing the limits of legacy network architectures built for static connectivity rather than intelligent, real-time automation. Service providers are now under pressure to scale AI-ready infrastructure, manage growing operational complexity, and deliver predictive, always-on customer experiences.
404 Script Not Found: Bad Actors
We’re back to tech this week, and Ian and Kat are tackling a question that feels equal parts fascinating and mildly terrifying: how are bad actors using LLMs? From prompt injection attacks (Kat's really passionate about these) to phishing emails that sound way more convincing than they used to, they dig into the very real ways AI is changing the cybersecurity landscape—and why that matters for eve
S7 E5: Talking AgenticOps and the evolution of artificial intelligence with Akshay Bhargava
AB sits down with Akshay Bhargava, Cisco's VP of Product Management, AI Software and Platform, to chat about AgenticOps, how Cisco is providing guardrails to keep AI safe, and the risks modern businesses face if they fail to adopt AI quickly.
S7 E5: Talking securing legacy networks in the AI era with Anthony Grieco and Eric Wenger
AB chats with Anthony Grieco, Cisco's SVP & Chief Security & Trust Officer, Security and Trust Organization. and Eric Wenger, Cisco's Senior Director, Technology Policy, Global Government Affairs, about how Cisco is revolutionizing product security by removing insecure protocols, updating defaults, and strengthening authentication across our portfolio.
AI Insights - Ep.4: Can AI Pick Stocks by Reading the News?
In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques explore the evolving landscape of sentiment analysis with Cisco machine learning engineer Joan Rossello. The conversation centers on the research paper from Imperial College London, “FinDPO: Financial Sentiment Analysis for Algorithmic Trading Through Preference Optimization of LLMs,” which proposes a
SHIFT HAPPENS - EP.35: Listen. Learn. Act. Measure. Celebrate: A Leader’s Playbook w/Mario Castro
In this episode of Shift Happens, Jeff Edwards sits down with Mario Castro, the executive leading Cisco's $2B+ AI Infrastructure business, for a candid conversation on what it really takes to build AI that works at enterprise scale.
Everyone is talking about AI. Far fewer are prepared for what it actually demands.
Mario breaks through the noise to explain why successful AI adoption has very little
404 Script Not Found: Unicorns
Ian finally finished his book, so naturally it is time to deep dive into it... "Be the Unicorn" by William Vanderbloemen, exploring what it truly means to be a unicorn at work—the rare, top-performing individual who goes beyond their job description.
Ian and Kat unpack several of the habits that set unicorns apart, such as being highly responsive (even when you don’t have all the answers). The h
Cisco Tech Stories - 34 - Kubernetes Networking : the new fabric ?
In this episode, we interview Marcos Hernandez who tell us about the Isovalent products and integration. From Live Protect, to Cilium which allows kubernetes container networking with the same level of abstraction, mobility and security as fabric networking.
Inside HSBC: AI & Data Sovereignty |Tech Unscripted
When you see new tech, the first questions are often about safety and control. The focus should be on building critical infrastructure that doesn't just look "shiny" but actually addresses cybersecurity and scalability needs. Learn how to solve the problems of today while preparing for the future.
SHIFT HAPPENS - EP.34: The Human API: Why Trust Still Wins w/Kevin Brown
In this episode of Shift Happens, Jeff Edwards sits down with Kevin Brown, VP of Partner Management at Insight, to unpack what it really takes to build durable partnerships in one of the most disruptive moments in IT history. With a career shaped by crisis management at RSA, ecosystem design at Vectra, and years of deep collaboration with Cisco, Kevin shares why trust—not transactions—is still the
404 Script Not Found: Kat is Emotionally Intelligent
Kat is back, and immediately finds a mystery pair of sunglasses to derail us. Ian then somehow turns seeing 11:11 into a segue about emotional intelligence. It’s a chaotic start.
Then we get into what we actually meant to talk about: why emotional intelligence matters at work, and how much of it comes down to self-awareness. Kat brings MBA-class receipts, Ian reflects on how badly young-20s Ian h
Why Localized Failures Go Global
The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture.
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CHAPTERS
00:54 Anatomy of the Microsoft 365 Disruption
02:52 What the Failure Pattern Shows
03:41 Mitigation vs. Resolution
04:58 Outlook Issues on Artemis II: Coincidence?
08:11 Takeaways for NetOps
404 Script Not Found: Negotiation Tactics
Ian and THE Sammy Brenner are back, and Sammy has officially negotiated her way into the co-chair seat for this week’s episode. We’re ditching the usual format to get into the nitty-gritty of the "art of the ask." Sammy shares her journey from "begging" to co-hosting, while Ian reflects on his own early-career lessons and the realization that if you don't ask, you simply won't get.
Beyond the ba
Beyond the Fiber - S1E2 - Voice of the Customer with Lumen
The Challenge: Service Providers are facing a dual pressure: exploding bandwidth demands from AI/ML workloads and the critical need to reduce cost-per-bit. Traditional hub-and-spoke architectures can no longer keep up.
Francis will pull back the curtain on how Lumen is transforming its metro and long-haul networks using Cisco Routed Optical Networking.
In this session, we will explore:
•Archite
SHIFT HAPPENS: EP. 33: Its not about the Peak, its about the Rebound w/Amy Bahlo
20 years. One company. Zero shortcuts.
In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that moti
Accessing Health with Data: Mercy Ships & Milton Keynes | Tech Unscripted
How are Mercy Ships and Milton Keynes Hospital using data collection to transform accessing health? In this episode of Tech Unscripted, we explore the future of Tech for Healthcare and its role in improving global patient outcomes. Join us as we sit down with Grady Nichols from Mercy Ships and Ollie Chandler from Milton Keynes University Hospital to discuss how cutting-edge technology is bridging
404 Script Not Found: AI Agents
Happy (belated) one-year anniversary to the pod! To celebrate, Ian is looking forward to reliving 2016 with The Chainsmokers at Cisco Live, and Kat is building an army of AI agents to do her job for her.
We're breaking down the actual difference between a regular chatbot and an autonomous AI agent, and debating whether outsourcing your life to a virtual Board of Directors makes you lazy or just
SHIFT HAPPENS-EP.32: Feedback is a Gift - But you have to Open It w/Gary Wolfson
In the latest episode of Shift Happens, Jeff sits down with Gary Wolfson, Director of Global Partner Communities at Cisco, for a behind-the-scenes look at what it really took to co-design The Cisco 360 Partner Program—not just in theory, but in practice.
This isn’t just a story about partner programs—it’s a masterclass in trust.
Gary breaks down the difference between listening and hearing (and wh
When the Cloud Goes Down: Unpacking Recent SaaS Disruptions
The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage.
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CHAPTERS
00:10 Intro
00:52 Cloudflare
08:38 Salesforce
13:27 Outage Trends: By the Numbers
15:34 Get in Touch
———
Explore the Cloudflare and Salesforce outages further in the ThousandEyes platform (no login req
404 Script Not Found: What’s Your Personal Brand?
We jump right in by asking a deceptively simple question: do you have a personal brand, and if so...what is it? That quickly turns into Kat and Ian accidentally hyping each other up, questioning their professional identities, and landing on the idea that being good at work starts with being a good human.
Ian explains why he’s sending out 360 feedback surveys “because he’s insecure,” while Kat def
Cisco Tech Stories - ep 33 - The Rice and Shine of eBPF
In this episode, we interview Liz Rice, a contributor to eBPF. She tells us what this technology means for the linux kernel but also for future security app, for kernel observability and last but not least for container networking. A technology so good it's even coming to Windows.
AI for Retail: Boost Sales with Predictive Data Analytics | Tech Unscripted
Unlock AI for Retail and Predictive data analytics success with Samsoe Samsoe and Cisco Meraki.
In this episode of Tech Unscripted, Bryan Jones (SVP, Cisco) sits down with Simeon Solarsky, Head of IT and Operations at Samsoe Samsoe, to explore how to bridge the gap between online presence and brick-and-mortar stores. We dive deep into how leveraging Predictive data analytics and modern infrastruct
SHIFT HAPPENS EP.31 - Talking Shift: Stop Presenting. Start Connecting w/Ari Butler
In this special edition of Shift Happens: Talking Shift, Jeff Edwards sits down with Ari Butler, founder of AB3 Communications, to unpack a powerful tension in today’s workplace: how you can be more productive than ever… and trusted less at the same time.
From his roots in theater to advising leaders across companies like Cisco, Google Cloud, and Goldman Sachs, Ari brings a unique perspective: lea
404 Script Not Found: Life Hacks
A prompt from former guest Brad Oliver sparks this week’s conversation as Kat and Ian swap their favorite life hacks — from AI-powered routines to everyday habits that (mostly) keep things on track.
Kat shares her go-to method for turning a packed morning into a time-blocked, lock-screen-ready game plan (truly, you should steal this), while Ian brings ideas on using AI as a personal coach for gro
AI Insights - Ep.3: Rethinking AI Performance Metrics
In the latest episode of the Cisco AI Insights podcast, hosts Rafael Herrera and Sonia Marques are joined by Dr. Catarina Carvalho, a Cisco leader in machine learning engineering. Together, they unpack the complex academic paper " Multi-Crit: Benchmarking Multimodal Judges on Pluralistic Criteria-Following," developed by researchers from the University of Maryland and the University of Waterloo.
SHIFT HAPPENS EP.30 - Pack the Parachute w/Stacy Betts
30 episodes… already?! 🎙️ And this one hits different.
Jeff sits down with Stacy Betts—VP leading Splunk’s Americas Partner Sales—to unpack a career that spans from the early days of the internet to the frontlines of AI transformation. But this isn’t just about strategy or a $28B acquisition… it’s about leadership that lasts.
From not knowing what the “internet” was in 1994 to helping shape one
S7 E3: Talking security innovations in the age of AI, the intersection of creativity and tech, and more with Tom Gillis
AB sits down with Tom Gillis, Cisco’s SVP and GM, Infrastructure & Security Group, to explore the crucial role security plays in the ever-changing AI landscape.
404 Script Not Found: The Car Crash
Ian and Kat are back with a "yin and yang" week of personal chaos and professional growth. Kat recounts the harrowing story of her recent hit-and-run—including a very embarrassing realization about her side-view mirror—and shares how she managed to keep her cool (and her work schedule) on track.
Beyond the road drama, Kat dives into her experience at a women’s-only C-suite event, discussing the p
SHIFT HAPPENS-EP 29: The Architecture of Partner Value w/Brian Overmeyer
What does it really take to redesign one of the most influential partner programs in the tech industry?
In this episode of Shift Happens, Jeff Edwards sits down with Brian Overmeyer, Director of Partner Strategy and Programs at Cisco, to go behind the scenes of The Cisco 360 Partner Program.
With a background in industrial-organizational psychology and more than two decades shaping Cisco’s partn
Beyond the Fiber - S1E1 - Tech Talk on X-Haul with Waris Sagheer
Unified Networking Architecture: Find out how X-Haul consolidates fronthaul, midhaul, and backhaul into a single, software-defined transport platform, and enables seamless 5G deployment across diverse topologies. AI-Drive Automation and Optimization: Learn to reduce operational expenses by up to 40% while improving service reliability. Future-Ready Scalability: Dive deep into how this technology
Inside Distributed Monitoring Infrastructures in Network Management
Visibility from diverse networks can help uncover blind spots to detect regional issues and invisible failures impacting end users. In this episode, you’ll hear first-hand insights on the operational challenges and technical strategies involved in building, validating, and expanding a global monitoring infrastructure.
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CHAPTERS
00:00 Intro
03:21 Why Multi-location Monitoring Matters
06:4
404 Script Not Found: Spring Cleaning
Happy spring cleaning time! We're cleaning house with this episode. Enjoy some behind-the-scenes recordings from 404 over the last few months!
If you haven’t already, and you want to keep these BTS episodes coming, check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html
SHIFT HAPPENS EP.28: Talking Shift: Who are you without the title?
Jeff Edwards sits down with Rebecca Leach—former Cisco and AppDynamics leader turned executive coach and founder of Growth Road, an executive coaching practice focused on helping leaders navigate change with clarity, confidence, and connection.
After nearly two decades in tech leadership, Rebecca reached a pivotal moment: stay in the familiar rhythm of corporate success, or step into ambiguity and
S7 E2: Talking the role of partnerships in the AI era, the Cisco 360 Partner Program, and how tech alliances drive business success, with Tim Coogan
AB sits down with Tim Coogan, Cisco’s SVP, Global Partner Sales, for a fun chat about the important role partners play to drive positive business outcomes. From partnering in the AI era to the link between sales and partnerships, this informative conversation highlights why it’s critical for business to cultivate a powerful partner ecosystem.
SHIFT HAPPENS EP.27: Talking Shift - Culture Happens One on One
In this special edition of Shift Happens — Talking Shift, host Jeff Edwards sits down with Jon Sanchez, Founder & CEO of Team Performance Institute, to unpack a simple truth: leadership isn’t about managing projects — it’s about developing people.
Drawing on Jon’s background at the United States Naval Academy and in SEAL training, they explore why the most powerful leadership tool isn’t a stra
Cisco Tech Stories - ep 32 - Open Source Pizza Boxes in the DC
In this episode, we interview Jean Christophe Rode, principal engineer working in the IOS-XR engineering team. He also specalizes in SONIC support. He explains how this open source operating system is gaining ground and what are the difference with Cisco proprietary IOS-XR.
No blue Hedgehogs are mentioned in this episode
404 Script Not Found: Field Marketing
Ian’s out, Carina’s in (for a week) — and somehow 404 is both nicer and more organized?
In this week’s episode, Kat is joined by her best friend in marketing, Carina Barreto for a very real and relatable deep dive into life in field marketing. From partner strategy and demand gen to why events are way more than just catering and a PowerPoint, the two unpack what actually makes a customer say “yes
AI Insights – EP.2: Unlocking Cost-Effective AI with Small Language Models
In the latest episode of the Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Cisco AI operations engineer James Tidd for a discussion on the world of small language models (SLMs) and the evolution of efficient AI inference. Together, they unravel the complexities behind “Fast Inference from Transformers via Speculative Decoding,” a groundbreaking paper from Google that ex
Cisco SE Talks: AI in Manufacturing with Sentinel
Cisco SE Talks: AI in Manufacturing with Sentinel- Episode 8 is LIVE!
In this episode of Cisco SE Talks, we dive deep into the practical applications of AI with many of our manufacturing customers. We’re thrilled to also bring in Bob Keblusek – Chief Innovation and Technology Office at Sentinel and Richard Sonnen, Director of AI Innovation and Matt LeMasters, Cisco SE as we talk through customer
S7 E1: Talking sovereign critical infrastructure, AI, and the EMEA Moment with Gordon Thomson
AB sits down with Gordon Thomson, Cisco’s SVP EMEA Sales and EMEA President, for a great talk about The EMEA Moment, sovereign critical infrastructure, and how AI is a tool that is helping unlock human potential.
SHIFT HAPPENS EP.26: Identity at the Edge of Change w/Jon Sanchez - Part 1
What does it really take to lead through massive change?
In this special edition episode: Talking Shift, we explore the human side of transformation — in the middle of the biggest partner evolution in 25+ years: The Cisco 360 Partner Program.
But this conversation goes deeper than programs. Jeff Edwards sits with Jon Sanchez, Founder and CEO of Team Performance Institute, to unpack… why change is
S6 E12: Talking the role of a tech analyst, trends and innovations, and why the network is critical, with Zeus Kerravala
AB sits down with Zeus Kerravala, founder of ZK Research and a leading technology industry analyst, for a great conversation on the role analysts play in the world of tech, trends and innovations related to AI infrastructure, why the network is critical to AI workloads, and more.
S6 E11: Talking people, policy, and purpose, and how Cisco is empowering employees in the AI era, with Fran Katsoudas
Fran Katsoudas, Cisco's EVP and Chief People, Policy & Purpose Officer, discusses her 29-year Cisco journey and shares insights on AI’s workplace impact.
S6 E10: Talking CX and how AI is revolutionizing customer engagement and operational efficiency, with Carlos Pereira
Carlos Pereira, Cisco Fellow & CX Chief Architect, discusses real AI adoption challenges/opportunities, and why Cisco is the trusted AI partner for businesses.
404 Script Not Found: Business School
Kat enters her MBA era and quickly learns that going back to school with a full-time job is less glow-up and more calendar Tetris, midnight accounting homework, and life choices made over coffee and mild panic. We get into the real reason she chose to go back to school, and the career pivot logic before the conversation turns to time management, burnout, and the very real kitchen-counter study ses
SHIFT HAPPENS - EP.25: The Power (and Risk) of How You Tell the Story
What if the real competitive advantage isn’t the technology—but the story you tell about it?
In this episode of Shift Happens, Jeff Edwards sits down with Jason Marks, CEO of Techrategy and LEAD Above, to explore why storytelling—not specs—is what actually wins in tech. From simplifying complex platforms to making AI readiness feel practical (not risky), this conversation breaks down how the One C
404 Script Not Found: Managing Up
We’re talking “managing up” today—yes, that elusive art of keeping your boss in the loop (without sounding like you’re bragging or, you know, a robot). Kat and Ian break down what it really means to make your boss’s life easier, from running those infamous one-on-ones to knowing when to say “no, but here’s a solution.” Along the way, we tackle the big questions: Can a yellow sweater actually help
The New Realities of Data Sovereignty
Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the importance of understanding the path your data takes.
CHAPTERS
00:00 Intro
03:38 Data in Flight
06:52 Consideration Factors for Data Paths
10:17 Failover Considerations
12:13 On Encryption and Quantum Computing
13:57 How AI Adds Complexity to Dat
SHIFT HAPPENS - EP.24: Stop Marketing to People. Start Talking to Them w/Bryan Jones
🚀 What if the future of marketing isn’t campaigns—but conversations?
Jeff Edwards sits down with Bryan Jones, SVP of Global Revenue Field & Partner Marketing at Cisco, to unpack a core belief behind The Cisco 360 Partner Program: stop marketing to people and start talking with them. From simplifying how partners go to market, to increasing velocity with less friction, to turning marketing into
404 Script Not Found: Lying About Microsoft Office Proficiency
Ian and Kat are back and talking things they think they are better at than they actually are...both skiing and the Microsoft Office Suite. From concatenating cells in Excel to creating works of art in PowerPoint, we delve into the products that every single person in the corporate world uses every day and where are our gaps are.
Ian gives tricks to help fake it until you make it in Excel, Kat may
SHIFT HAPPENS-EP.23: The Economics of Partner Profitability w/John Roger
What if growth isn’t the problem—revenue quality is? This is the moment before the Shift.
Jeff Edwards sat down with John Roger, Founder and Managing Partner of Southern Technology Partners, around the holidays to break down the real economics behind partner success. From recurring revenue and managed services to lifecycle engagement and the Cisco 360 Partner Program – on the heels of its launch,
Cisco Tech Stories - ep 31 - Hardening the core with resilient infrastructure
In this episode , Tristan takes us through a tour of what Cisco is doing to make all network devices more secure, not just the new products. Security concerns are not just about security vulnerabilities, your base configuration has the biggest impact actually ...
Resilient Infrastructure overview: https://www.cisco.com/c/en/us/about/trust-center/resilient-infrastructure.html#~overview
Feature
404 Script Not Found: Partner Programs
Kat and Ian are back—and this time, they’ve brought in Steve Guillman, Cisco’s US Distribution Partner Sales Leader and the mastermind behind (joking) Cisco's new partner program, Cisco 360. Together, they unpack what partner programs are, why we should care and the buzz around Cisco’s big partner program update, tossing out the jargon and serving up the real story (we think).
Curious why Cisco d
Looking Ahead: 2026’s Biggest Outage Risks
Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond.
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CHAPTERS
00:00 Intro
02:30 Monitoring for Component and Interaction Health
05:14 The Rising Scope of Automation
07:20 Real-World Scenarios
09:05 Observability Challenges
11:05 Getting Ahead of Interaction Failures
13:24 Outage Trends: By the Numbers
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For addition
SHIFT HAPPENS–EP 22: From Data to Action: Powering Partners with PXP
Every major transformation needs a backbone—and for Cisco partners, that backbone is the Partner Experience Platform (PXP).
In this episode of Shift Happens, Jeff Edwards sits down with Patrick Heenan, leader of PXP strategy and development, to explore how Cisco is redefining partner experience through co-design, simplicity, and AI-powered insights—all in support of the Cisco 360 partner program.
404 Script Not Found: Getting Hired
Ian and Kat finally let an actual expert onto the pod with their first external guest, technical recruiter Ann McCreight of Find Great People, for a wildly honest chat about AI in hiring, resumes that try way too hard, and why you absolutely should not list “English” as your programming language.
Along the way, we cover keyword stuffing, Canva crimes, interview prep with robots, four-mile interv
AI Insights - EP. 1: Building Better AI Agents
In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Giota Antonakaki, a Cisco leader in machine learning engineering, for an illuminating deep dive into a recent academic research shaping AI agent technology. Together, they unpack “The Illusion of Diminishing Returns: Measuring Long Horizon Execution in LLMs”, a paper challenging the common beli
SHIFT HAPPENS - EP 21: The Shift that Happened w/Elisabeth DeDobbeleer & Tim Coogan
🚨 This wasn't a tweak. It was an identity shift.
This is the shift that happened.
In this episode of Shift Happens, Jeff Edwards goes behind the scenes of the Cisco 360 Partner Program with Tim Coogan and Elisabeth DeDobbeleer to unpack the human story behind the biggest partner transformation in Cisco's history. Less framework, more truth. Less polish, more courage.
Why listen 🎧
🔄 From "partner-f
404 Script Not Found: Mentoring
Ian and Kat are joined this week by their white whale, Ian's mentor and Cisco's Vice President of Global Channel Marketing and Mid-Market/SMB, Stephen Tessitore. Stephen is on a mission to mentor 100 new leaders (he's WELL on his way), and shares his insights with us on how to find a mentor, how to be a mentor and how to come prepared to get the most out of the relationship.
Kat and Ian then spen
SHIFT HAPPENS-EP 20: Cisco 360 Explained-Incentives, AI, & the Future of Profitability w/Fred Farges
What does it take to redesign a partner incentive program after more than 20 years—without losing trust, predictability, or momentum?
In this episode of Shift Happens, host Jeff Edwards sits down with Fred Farges, Senior Director of Cisco’s Global Partner Incentive Program and a key architect of the Cisco 360 Partner Program, to unpack one of the most significant transformations in Cisco’s partner
The Top Internet Outages of 2025
Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026.
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CHAPTERS
00:00 Intro
03:16 An Important Nuance
05:16 Global Impacts
07:44 Architecture and Failure Modes
10:05 When DNS Is The Culprit
13:05 The Importance of Looking at Combined Signals
15:54 On Configuration Change Issues
19:23 Key Takeaways
——
404 Script Not Found: New Year’s Resolutions
New year, new us? Probably not.
But we ARE talking all things about resolutions - from Kat's witchiness and vision boards to Ian's list of goals we share our process and take a look back at our 2025 resolutions and year-over-year (YoY) improvements - including Ian drinking less soda...shock!
We then dive into how to go about making good resolutions (~6:20 in) before devolving into Kat mocking I
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AI Proving Ground Podcast: Exploring Artificial Intelligence & Enterprise AI with World Wide Technology
Dating and Desire Podcast
Creative Capital
Real Estate Uncovered
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