Cisco Podcast Network
The Cisco Podcast Network is a collection of podcasts produced by Cisco, covering topics from technology to culture. It features insights from Cisco customers, partners, and employees. Listeners can explore various playlists and provide feedback via email.
Episodes
Scaling AI: The Playbook for IT Services Delivery
Cisco Technical Assistance Center (TAC) manages 1.4 million SRs annually, and today, 97% are touched by AI. As we shift from task-based automation to Agentic AI, some of these interactions are becoming "no-touch"—driving higher customer satisfaction and faster resolution. How did Cisco transform its Support at scale, and where is the IT services industry heading?
In this episode of Scaling AI in t
404 Script Not Found Part 2! AI Deep Dive with Annie Hardy
Back for part two of our split episode with the founder of Split Futures, Annie Hardy and jump right in where we left off...getting practical about choosing the right AI model—because apparently not every task requires the AI equivalent of a Nobel Prize winner. Annie breaks down when to use smaller models, why bigger isn’t always better, and how those choices connect to energy, water use, and buil
404 Script Not Found AI Deep Dive with Annie Hardy
Your company bought all the AI tools and now nobody knows what to do with them. Sound familiar?
Kat and Ian sit down with Annie Hardy, founder and Chief AI Architect at Split Futures, to unpack why leaders aren't listening, why measuring employees by "lines of code" is quietly torching everything, and why Gen Z is somewhere between anxious, angry, and low-key sabotaging the robots.
You'll learn ho
The evolution of good technology | Tech Unscripted
In this episode, industry leaders discuss how to redefine “good” technology today — weighing speed, agility and AI against security, ethics and human impact. Panelists share real examples, from digital avatars for pediatric care to network and industrial use cases, and explore how AI can enhance outcomes without replacing human judgment.
The conversation highlights practical steps for bringing org
Cisco Tech Stories Season 4 Kickoff: Top Episodes & Wild Tech Tales
Episode 37 kicks off Cisco Tech Stories' fourth season with a highlights reel of the best episodes from the past three years. Hosts Nico and Tristan revisit standout interviews and mini‑series, sharing short snippets that cover troubleshooting adventures, accessibility and disability in networking, eBPF, quantum computing, CCIE stories, cruise‑ship deployments and more.
Listeners get a concise tou
Scaling AI: Enterprise Requirements of Agentic AI
95% of enterprise IT leaders plan to launch agentic AI projects — but 69% aren't ready. So, what's standing in the way?
In this episode of Scaling AI in the Enterprise, we bring together an expert panel to tackle the real engineering and organizational challenges of AI deployments: the probabilistic nature of AI agents, the limits of traditional testing, and why "making your prompt stronger" is n
9. Hyperscalers, NeoClouds, Sovereign Clouds, and Service Providers with Jeetu Patel and Guru Shenoy
Jeetu Patel and Guru Shenoy discuss the evolution of how Cisco is working with some of its largest and most innovative customers as they transform to address the challenges and opportunities of AI.
8. The Opportunity and Challenge of Agentic Security with Jeetu Patel, DJ Sampath, and Matt Caulfield
Jeetu Patel, Matt Caufield and DJ Sampath tackle the shift toward a landscape where AI agents are no longer just assisting humans but are actively executing critical security tasks. As these agents take on more autonomy, the traditional pillars of cybersecurity, particularly identity, must undergo a radical evolution to ensure that our automated defenses remain both powerful and trustworthy.
7. The Evolution of Cisco’s Silicon Architecture with Jeetu Patel, Nick Kucharewski, and Mohammad Issa
Jeetu Patel, Nick, and Mohammad delve into our custom silicon strategy. While many see networking as a software-driven game, we discuss why many of the most significant breakthroughs are happening at the physical layer. We explore how Cisco’s unique approach to co-designing silicon alongside our software and systems portfolio is creating a level of performance and efficiency that simply cannot be
10. Observability in the Age of AI with Jeetu Patel, Atin Sanyal, and Yash Sheth
As enterprise environments become increasingly distributed and complex, the volume of telemetry data has outpaced human capacity to analyze it. This has been future compounded by the challenges of tokenomics. Jeetu Patel sits down with the founders of Galileo to discuss how we are moving beyond passive dashboards toward a future of autonomous, intelligent agents that can reason through system issu
6. The Path to Digital Resilience with Jeetu Patel and Kamal Hathi on Digital Resilience
Jeetu Patel and Kamal Hathi dive into how the addition of Splunk to the Cisco family is about more than just portfolio expansion; it’s about providing our customers with the most comprehensive platform for security and observability in the industry. By breaking down the barriers between the network and the data that runs on it, our customers can operate with unprecedented speed, confidence, and cl
Reimagining Cisco Security with Jeetu Patel and Peter Bailey
Reimagining Cisco Security with Jeetu Patel and Peter Bailey by Cisco
4. Building AI-Ready Data Centers w Jeetu Patel, Tom Gillis, Kevin Wollenweber, and Will Eatherton
Jeetu, Tom Gillis, Kevin Wollenweber, and Will Eatherton discuss why the "AI revolution" is fundamentally a networking challenge and how Cisco has evolved its portfolio to serve as backbone for the next generation of enterprise intelligence. By aligning our networking, compute, and security innovations, we are providing our customers with the foundation they need to move from experimentation to pr
3. Cisco AI and Cisco Cloud Control with Jeetu Patel and DJ Sampath
3. Cisco AI and Cisco Cloud Control with Jeetu Patel and DJ Sampath by Cisco
Shaping Cisco’s Portfolio Strategy with Jeetu Patel and Jeff Schultz
Jeff Schultz joins Jeetu Patel to delve into the evolution of the Cisco Portfolio and how this focus on critical business outcomes for the AI era is delivering real results for the ecosystem.
Building Future-Proofed Workplaces with Jeetu Patel and Anurag Dhingra
Jeetu and Anurag Dhingra explore the transformation of physical infrastructure and intelligent software as the foundation for the workplace. As the nature of work continues to evolve, the demand for environments that are both seamless and secure has never been higher.
AI Insights - Ep.7 Building Better Memory for Smarter AI Agents
This month on The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco software engineer João Costa to explore Andrej Karpathy’s GitHub Gist on the LLM wiki pattern concept. It imagines how Large Language Models can move beyond one-off chat sessions and help build a persistent, interconnected knowledge base that grows and improves over time.
The conversation examin
404 Script Not Found Resumes and Interviews
Welcome to another episode of 404 Script Not Found, where we start with sports betting, pivot to the emotional rollercoaster of a new fidget toy, and somehow land on the serious business of hiring.
Ian and Kat dive into the wild world of corporate recruiting, where Ian admits he doesn’t read cover letters...Does anyone?
We tackle the big questions:
- Is it okay to use AI to write your resume? (Ma
Operational AI Insight | Tech Unscripted
This episode of Tech Unscripted explores how agentic AI, advanced networks like Wi‑Fi 7, and automation are transforming workplaces in higher education and live sports production.
Leaders from Georgetown University and NBCUniversal discuss using AI to reduce administrative load, enable real‑time operational insights, ensure resilient low‑latency networks, and augment teams to deliver seamless glob
S 07 E 09 Talking women in tech leadership, customer experience, and marketing in the AI era with Carrie Palin
AB sits down with Carrie Palin, Cisco’s Chief Marketing Officer, for a spirited conversation on a variety of topics, from her journey as a marketing leader across several tech giants, to the skills she looks for when building an incredible organization, to how AI is positively reshaping the marketing landscape and customer outcomes.
404 Script Not Found How to Beat Linkedin
I'm sure the algorithm will love this one!
This week on 404 Script Not Found, Ian and Kat tackle the wild world of LinkedIn-but only after settling the truly pressing issues first (like whether Messi is undeniably the GOAT). Once they finally stop getting distracted, they break down what makes a profile genuinely click-worthy and why the old "set it and forget it" strategy is doing you no favors.
S7 E8 Talking humanitarian aid, World Central Kitchen, and food as a unifying human experience, with Chef José Andrés and Brian Tippens
AB joins Chef José Andrés and Brian Tippens for a powerful talk on food, disaster relief, and how technology helps World Central Kitchen deliver hope globally
CISCO SHIFT HAPPENS - EP. 40 The CSAP Episode
What do law school, Monster.com, the San Francisco 49ers, Baby Spice on roller skates, and one accidental conversation with Cisco's CFO have in common?
They're all part of the incredible stories behind Cisco's Sales Associate Program (CSAP).
In this special panel episode, Jeff Edwards sits down with five CSAP alumni whose careers span more than two decades—from early hires in 2000 to entrepreneurs
404 Script Not Found Change Management
This week, Sammy is back with Ian and Kat, which means the episode starts exactly where you’d expect: haircut commentary, a brief discussion about dating, and Kat casually considering a move to San Francisco by lunchtime. Somewhere in the middle of all that, they do eventually get to the actual topic: change management.
Together, they unpack what it looks like to lead through change when everyone
Why Universities Must Master AI Now | Tech Unscripted
In this episode of Tech Unscripted Season 3, leaders Dr. José-Marie Griffiths and Dr. Kristina Johnson discuss how artificial intelligence is reshaping higher education across learning, research, and campus operations. They explore infrastructure needs like data modernization, emerging teaching and assessment methods, and the importance of interdisciplinary collaboration and ethics.
The conversati
SHIFT HAPPENS EP.39 Beside Every Great Leader w Samantha Ha
What Great Leaders Do That Most People Never See
The best leaders aren't defined by what happens on stage—they're shaped by what happens behind the scenes.
In this episode of Shift Happens, Samantha Ha shares lessons from decades spent alongside some of Cisco's most senior leaders. Through stories of trust, influence, and emotional intelligence, she reveals why the strongest leaders create calm un
404 Script Not Found Tech Annoyances
This week starts with plans to see Damon Wayans Jr. (Coach, from New Girl) and somehow turns into a full therapy session about all the little ways technology can sometimes frustrate us a bit (even as two tech evangelists).
Ian and Kat riff on the everyday tech frustrations that seem small until they absolutely are not—printers that still don’t work, painful guest Wi-Fi experiences, verification co
Cisco Tech Stories - ep 36 - Smooth Sailing Network Overhaul
In today's episode, Cisco CX engineers and architects reveal how cruise ship networks are built and upgraded: everything from door locks and cameras to navigation and guest entertainment runs over the same segmented, secured infrastructure, and internet connectivity depends on intermittent satellite links so content must be stored locally. We follow a high‑stakes dry dock upgrade on a large cruise
Digital Inclusion in Higher Education | Tech Unscripted
In this episode of Tech Unscripted host George Lewis talks with Terry Bankston (Delaware State University), Dr. Vicki Robinson (retired U.S. Department of Education), and T.J. Mercer (founder of Move In Day Mafia) about closing the digital divide at HBCUs and in surrounding communities.
They explore pressing challenges—aging infrastructure, unreliable connectivity, disconnected cell plans, and lac
Ep.6 How Real-World Messiness Impacts AI Agent Success
In this episode of the Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco ML Engineer Paul Mutawe to explore the fascinating paper, "Measuring AI Ability to Complete Long Software Tasks," which introduces a novel time horizon metric to evaluate how autonomously AI agents can execute complex, multi-hour engineering projects.
The discussion looks at the rapid evolu
Shift Happens Episode 38 Rolling Out AI to 90,000 People w Greg Sylvester
Most companies are still figuring out how to use AI.
Greg Sylvester is figuring out how to deliver it to nearly 90,000 employees.
As Cisco's VP of Enterprise AI Platform & Infrastructure, Greg is leading the transformation of Circuit from a simple AI assistant into a full-scale enterprise AI platform—while tackling the realities of adoption, governance, cost, and change along the way.
In this
404 Script Not Found Cisco Live 2026
Strap in, folks—we’re recapping all the chaos, genius, and buffet lines from Cisco Live (just a few weeks late)!
Kat and Ian are cutting through the noise to tell you what actually mattered (and what should have stayed in Vegas).
We’re breaking down the big keynote moments, including why Starbucks CEO Brian Niccol—a guy who knows more about burritos and macchiatos than binary—is driving real-world
S7 E7 Talking insights, strategy, and the human side of AI with Pascal Bornet and Sam Charrington
Join AB for a candid conversation with AI luminaries Pascal Bornet and Sam Charrington. From the sci-fi films that sparked their early interest in tech to the strategic frameworks for mastering today's AI, this episode bridges the gap between high-level industry insight and the personal stories that shaped their careers. Discover how to move beyond the hype and truly harness the power of AI.
What Deep Space Operations Can Teach Us About Agentic AI
The Internet Report podcast examines lessons from deep space operations that can help developers build more resilient agentic AI systems that are capable of managing intermittent connectivity and stale data.
———
CHAPTERS
00:54 Making Decisions Autonomously
03:08 How Intermittent Connectivity Impacts Agentic AI
07:11 Existing Protocols for Extreme Environments
12:27 Broader Implications Beyond Ex
404 Script Not Found The Evolution of WiFi
This week starts with Ian having the kind of week that feels almost made up: his AC is out, the gym AC is out, the other gym AC is out, and somehow he is just supposed to act like everything is fine! While Kat is completely unbothered by the heat, Ian is very much not, which makes the transition into Wi-Fi 7 feel a little too on the nose.
Once they get there, they talk through what Wi-Fi 7 actuall
S7 E6 Talking strategy, M&A, and accelerating Cisco innovation with Ammar Maraqa
AB sits down with Ammar Maraqa, Cisco’s Chief Strategy Officer, to discuss topics such as turning an acquisition into a competitive advantage, fostering an agile and customer-centric culture, aligning business cases with long-term innovation goals to drive real value, and much more.
404 Script Not Found Talking Tech in Sports with Bryan Bedford
Ever wonder how 80,000 people can upload to TikTok at the exact same time during a halftime show? Or how NFL teams are using AI to draft the next superstar? This week, Kat flies solo (while Ian is off "hosting partners"—sure, Ian, we know you're golfing) to sit down with Bryan Bedford, Cisco’s Director of US Commercial Sports, Media, and Entertainment. Bryan shares his hilarious journey from colle
Is AI Breaking the Data Center? | Tech Unscripted
Is AI breaking our data centers? We explore the power, cooling, and sustainability crisis with experts from Devoteam and Dutch Air Traffic Control. Discover how to navigate the AI era responsibly on this episode of Tech Unscripted.
SHIFT HAPPENS Ep. 37 - 35 Years. One Handshake The Cisco & NTT Partnership
Thirty-five years ago, there was no AI, no cloud, no smartphones—and no contract.
Just a handshake.
In this special episode of Shift Happens, Jeff Edwards sits down with John Van Der Vyver (NTT DATA) and Tony Meredith (Cisco) to explore one of the most successful and enduring partnerships in technology.
What started with a handshake in South Africa grew into a global relationship spanning 50 count
Beyond the Fiber - S1E4 - Voice of the Customer with Fidium Fiber
Beyond the Fiber - S1E4 - Voice of the Customer with Fidium Fiber by Cisco
Cisco Tech Stories - ep 35 - CCIE with a twist
In this episode, we interview Sheikh Habeebul Haq who is the first visually impaired engineer to ever pass the CCIE exam. He didn't ask for accomodations to pass his CCIE, he developped them and took the actual legit exam over two days. And what about you ?what's your excuse for not being a CCIE ? :-)
AI Insights - Ep.5: Forecasting Mental Health with ML, Deep Learning and LLMs
In this episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco’s Technical Leader in Machine Learning Engineering Leticia Fernandes to explore the groundbreaking study, "A Comparative Study of Traditional Machine Learning, Deep Learning, and Large Language Models for Mental Health Forecasting Using Smartphone Sensing Data," which evaluates how differen
404 Script Not Found: My Friend Claude
This week’s episode starts with Ian’s birthday, a conversation about fitness age that quickly goes off the rails, and the very real realization that getting older is, honestly, kind of rude.
From there, Kat and Ian dive into something they’ve both been curious about lately: Claude.
Kat recently switched from ChatGPT and shares what’s actually been useful so far — from using Claude to organize he
Secure Hybrid Offices People Love | Tech Unscripted
Learn how experts are using AI, SASE, and data analytics to build a future-proof hybrid workplace. This Tech Unscripted episode explores how to balance technology, security, and the human element to create a truly productive workspace.
Cisco SE Talks: Conversation on AI, Cisco + CDW
Cisco SE Talks: Conversation on AI, Cisco + CDW by Cisco
Episode 9 - CDW
In this episode of Cisco SE Talks, we sit down with industry experts Joe Chenevey, AI Solutions Strategy Lead, and Cody Weaver, Cisco AI Team Lead from CDW to cut through the noise surrounding Artificial Intelligence. As AI moves from experimental "front-office" use cases to core IT infrastructure, organizations are facing a critical inflection point.
Our panel explores the shifting landscape o
404 Script Not Found: We Love MFA!
Join Kat and Ian as they stumble through the basics of DRIP (yes, we finally figured it out!), share some questionable life advice for surviving a seven-hour meeting marathon, and geek out over why Multi-Factor Authentication (MFA) is the ultimate digital bodyguard. We’re breaking down the "something you know, have, and are" magic that blocks 99% of attacks, and why that extra verification step is
SHIFT HAPPENS: Ep. 36: Talking Shift - The Coach’s Playbook: Unlocking your Potential w/Sam Barcus
In this special edition Talking Shift episode, host Jeff Edwards sits down with executive coach and NewLeaf Partners International co-founder Sam Barcus — the trusted advisor behind many of Cisco’s most influential leaders.
But this conversation is bigger than leadership coaching. It’s about the invisible ceilings that hold ambitious people back… the difference between performing and simply looki
Is AI Ready for Healthcare? Real Talk from the Frontlines | Tech Unscripted
As hospitals move toward Automation and Smart Buildings, we explore how Integrated Technology is transforming the Patient Experience. We discuss the infrastructure required to make "Smart Hospitals" a reality.
What Complex Failure Modes at Anthropic and X Reveal
The Internet Report explores recent disruptions at Anthropic and X, analyzing how architectural differences and deployment cycles impact digital reliability.
CHAPTERS
00:54 Anthropic's Claude: Three Early April Events
06:03 The Deployment Hypothesis
08:51 The Reliability Challenge for AI Services
11:24 A Pattern to Disruptions at X
12:45 Outage Trends: By the Numbers
17:59 Get in Touch
For add
Beyond the Fiber - S1E3 - Tech Talk on AI with Jim Grubb
The Challenge: AI is fundamentally changing traffic patterns, operations, and customer expectations, exposing the limits of legacy network architectures built for static connectivity rather than intelligent, real-time automation. Service providers are now under pressure to scale AI-ready infrastructure, manage growing operational complexity, and deliver predictive, always-on customer experiences.
404 Script Not Found: Bad Actors
We’re back to tech this week, and Ian and Kat are tackling a question that feels equal parts fascinating and mildly terrifying: how are bad actors using LLMs? From prompt injection attacks (Kat's really passionate about these) to phishing emails that sound way more convincing than they used to, they dig into the very real ways AI is changing the cybersecurity landscape—and why that matters for eve
S7 E5: Talking AgenticOps and the evolution of artificial intelligence with Akshay Bhargava
AB sits down with Akshay Bhargava, Cisco's VP of Product Management, AI Software and Platform, to chat about AgenticOps, how Cisco is providing guardrails to keep AI safe, and the risks modern businesses face if they fail to adopt AI quickly.
S7 E5: Talking securing legacy networks in the AI era with Anthony Grieco and Eric Wenger
AB chats with Anthony Grieco, Cisco's SVP & Chief Security & Trust Officer, Security and Trust Organization. and Eric Wenger, Cisco's Senior Director, Technology Policy, Global Government Affairs, about how Cisco is revolutionizing product security by removing insecure protocols, updating defaults, and strengthening authentication across our portfolio.
AI Insights - Ep.4: Can AI Pick Stocks by Reading the News?
In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques explore the evolving landscape of sentiment analysis with Cisco machine learning engineer Joan Rossello. The conversation centers on the research paper from Imperial College London, “FinDPO: Financial Sentiment Analysis for Algorithmic Trading Through Preference Optimization of LLMs,” which proposes a
SHIFT HAPPENS - EP.35: Listen. Learn. Act. Measure. Celebrate: A Leader’s Playbook w/Mario Castro
In this episode of Shift Happens, Jeff Edwards sits down with Mario Castro, the executive leading Cisco's $2B+ AI Infrastructure business, for a candid conversation on what it really takes to build AI that works at enterprise scale.
Everyone is talking about AI. Far fewer are prepared for what it actually demands.
Mario breaks through the noise to explain why successful AI adoption has very little
404 Script Not Found: Unicorns
Ian finally finished his book, so naturally it is time to deep dive into it... "Be the Unicorn" by William Vanderbloemen, exploring what it truly means to be a unicorn at work—the rare, top-performing individual who goes beyond their job description.
Ian and Kat unpack several of the habits that set unicorns apart, such as being highly responsive (even when you don’t have all the answers). The h
Cisco Tech Stories - 34 - Kubernetes Networking : the new fabric ?
In this episode, we interview Marcos Hernandez who tell us about the Isovalent products and integration. From Live Protect, to Cilium which allows kubernetes container networking with the same level of abstraction, mobility and security as fabric networking.
Inside HSBC: AI & Data Sovereignty |Tech Unscripted
When you see new tech, the first questions are often about safety and control. The focus should be on building critical infrastructure that doesn't just look "shiny" but actually addresses cybersecurity and scalability needs. Learn how to solve the problems of today while preparing for the future.
SHIFT HAPPENS - EP.34: The Human API: Why Trust Still Wins w/Kevin Brown
In this episode of Shift Happens, Jeff Edwards sits down with Kevin Brown, VP of Partner Management at Insight, to unpack what it really takes to build durable partnerships in one of the most disruptive moments in IT history. With a career shaped by crisis management at RSA, ecosystem design at Vectra, and years of deep collaboration with Cisco, Kevin shares why trust—not transactions—is still the
404 Script Not Found: Kat is Emotionally Intelligent
Kat is back, and immediately finds a mystery pair of sunglasses to derail us. Ian then somehow turns seeing 11:11 into a segue about emotional intelligence. It’s a chaotic start.
Then we get into what we actually meant to talk about: why emotional intelligence matters at work, and how much of it comes down to self-awareness. Kat brings MBA-class receipts, Ian reflects on how badly young-20s Ian h
Why Localized Failures Go Global
The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture.
———
CHAPTERS
00:54 Anatomy of the Microsoft 365 Disruption
02:52 What the Failure Pattern Shows
03:41 Mitigation vs. Resolution
04:58 Outlook Issues on Artemis II: Coincidence?
08:11 Takeaways for NetOps
404 Script Not Found: Negotiation Tactics
Ian and THE Sammy Brenner are back, and Sammy has officially negotiated her way into the co-chair seat for this week’s episode. We’re ditching the usual format to get into the nitty-gritty of the "art of the ask." Sammy shares her journey from "begging" to co-hosting, while Ian reflects on his own early-career lessons and the realization that if you don't ask, you simply won't get.
Beyond the ba
Beyond the Fiber - S1E2 - Voice of the Customer with Lumen
The Challenge: Service Providers are facing a dual pressure: exploding bandwidth demands from AI/ML workloads and the critical need to reduce cost-per-bit. Traditional hub-and-spoke architectures can no longer keep up.
Francis will pull back the curtain on how Lumen is transforming its metro and long-haul networks using Cisco Routed Optical Networking.
In this session, we will explore:
•Archite
SHIFT HAPPENS: EP. 33: Its not about the Peak, its about the Rebound w/Amy Bahlo
20 years. One company. Zero shortcuts.
In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that moti
Accessing Health with Data: Mercy Ships & Milton Keynes | Tech Unscripted
How are Mercy Ships and Milton Keynes Hospital using data collection to transform accessing health? In this episode of Tech Unscripted, we explore the future of Tech for Healthcare and its role in improving global patient outcomes. Join us as we sit down with Grady Nichols from Mercy Ships and Ollie Chandler from Milton Keynes University Hospital to discuss how cutting-edge technology is bridging
404 Script Not Found: AI Agents
Happy (belated) one-year anniversary to the pod! To celebrate, Ian is looking forward to reliving 2016 with The Chainsmokers at Cisco Live, and Kat is building an army of AI agents to do her job for her.
We're breaking down the actual difference between a regular chatbot and an autonomous AI agent, and debating whether outsourcing your life to a virtual Board of Directors makes you lazy or just
SHIFT HAPPENS-EP.32: Feedback is a Gift - But you have to Open It w/Gary Wolfson
In the latest episode of Shift Happens, Jeff sits down with Gary Wolfson, Director of Global Partner Communities at Cisco, for a behind-the-scenes look at what it really took to co-design The Cisco 360 Partner Program—not just in theory, but in practice.
This isn’t just a story about partner programs—it’s a masterclass in trust.
Gary breaks down the difference between listening and hearing (and wh
When the Cloud Goes Down: Unpacking Recent SaaS Disruptions
The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage.
———
CHAPTERS
00:10 Intro
00:52 Cloudflare
08:38 Salesforce
13:27 Outage Trends: By the Numbers
15:34 Get in Touch
———
Explore the Cloudflare and Salesforce outages further in the ThousandEyes platform (no login req
404 Script Not Found: What’s Your Personal Brand?
We jump right in by asking a deceptively simple question: do you have a personal brand, and if so...what is it? That quickly turns into Kat and Ian accidentally hyping each other up, questioning their professional identities, and landing on the idea that being good at work starts with being a good human.
Ian explains why he’s sending out 360 feedback surveys “because he’s insecure,” while Kat def
Cisco Tech Stories - ep 33 - The Rice and Shine of eBPF
In this episode, we interview Liz Rice, a contributor to eBPF. She tells us what this technology means for the linux kernel but also for future security app, for kernel observability and last but not least for container networking. A technology so good it's even coming to Windows.
AI for Retail: Boost Sales with Predictive Data Analytics | Tech Unscripted
Unlock AI for Retail and Predictive data analytics success with Samsoe Samsoe and Cisco Meraki.
In this episode of Tech Unscripted, Bryan Jones (SVP, Cisco) sits down with Simeon Solarsky, Head of IT and Operations at Samsoe Samsoe, to explore how to bridge the gap between online presence and brick-and-mortar stores. We dive deep into how leveraging Predictive data analytics and modern infrastruct
SHIFT HAPPENS EP.31 - Talking Shift: Stop Presenting. Start Connecting w/Ari Butler
In this special edition of Shift Happens: Talking Shift, Jeff Edwards sits down with Ari Butler, founder of AB3 Communications, to unpack a powerful tension in today’s workplace: how you can be more productive than ever… and trusted less at the same time.
From his roots in theater to advising leaders across companies like Cisco, Google Cloud, and Goldman Sachs, Ari brings a unique perspective: lea
404 Script Not Found: Life Hacks
A prompt from former guest Brad Oliver sparks this week’s conversation as Kat and Ian swap their favorite life hacks — from AI-powered routines to everyday habits that (mostly) keep things on track.
Kat shares her go-to method for turning a packed morning into a time-blocked, lock-screen-ready game plan (truly, you should steal this), while Ian brings ideas on using AI as a personal coach for gro
AI Insights - Ep.3: Rethinking AI Performance Metrics
In the latest episode of the Cisco AI Insights podcast, hosts Rafael Herrera and Sonia Marques are joined by Dr. Catarina Carvalho, a Cisco leader in machine learning engineering. Together, they unpack the complex academic paper " Multi-Crit: Benchmarking Multimodal Judges on Pluralistic Criteria-Following," developed by researchers from the University of Maryland and the University of Waterloo.
SHIFT HAPPENS EP.30 - Pack the Parachute w/Stacy Betts
30 episodes… already?! 🎙️ And this one hits different.
Jeff sits down with Stacy Betts—VP leading Splunk’s Americas Partner Sales—to unpack a career that spans from the early days of the internet to the frontlines of AI transformation. But this isn’t just about strategy or a $28B acquisition… it’s about leadership that lasts.
From not knowing what the “internet” was in 1994 to helping shape one
S7 E3: Talking security innovations in the age of AI, the intersection of creativity and tech, and more with Tom Gillis
AB sits down with Tom Gillis, Cisco’s SVP and GM, Infrastructure & Security Group, to explore the crucial role security plays in the ever-changing AI landscape.
404 Script Not Found: The Car Crash
Ian and Kat are back with a "yin and yang" week of personal chaos and professional growth. Kat recounts the harrowing story of her recent hit-and-run—including a very embarrassing realization about her side-view mirror—and shares how she managed to keep her cool (and her work schedule) on track.
Beyond the road drama, Kat dives into her experience at a women’s-only C-suite event, discussing the p
SHIFT HAPPENS-EP 29: The Architecture of Partner Value w/Brian Overmeyer
What does it really take to redesign one of the most influential partner programs in the tech industry?
In this episode of Shift Happens, Jeff Edwards sits down with Brian Overmeyer, Director of Partner Strategy and Programs at Cisco, to go behind the scenes of The Cisco 360 Partner Program.
With a background in industrial-organizational psychology and more than two decades shaping Cisco’s partn
Beyond the Fiber - S1E1 - Tech Talk on X-Haul with Waris Sagheer
Unified Networking Architecture: Find out how X-Haul consolidates fronthaul, midhaul, and backhaul into a single, software-defined transport platform, and enables seamless 5G deployment across diverse topologies. AI-Drive Automation and Optimization: Learn to reduce operational expenses by up to 40% while improving service reliability. Future-Ready Scalability: Dive deep into how this technology
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