
Car Dealership Guy Podcast
Car Dealership Guy 504 episodes Nov 10, 2026
The Car Dealership Guy Podcast Network offers three formats covering automotive retail: The main podcast features interviews with dealers and innovators, Daily Dealer Live provides real-time news and commentary, and Industry Spotlight highlights dealerships and vendors with tactical insights.
Episodes

The Car Affordability Trap That Keeps a 50-Year Dealer Up at Night & Where It's Going Next | Rita Case + Jordan Zimmerman
Rita Case has run car dealerships for 50 years, and she says nothing worries her more right now than affordability: loans stretching to 84 months, a basic new car costing $48,000 to $52,000, and used cars on the road averaging more than 14 years old.
She and Jordan Zimmerman, once the titans of TV car advertising, explain why general TV "isn't really a good spend anymore," and Jordan walks throu

Osmer on Dealership Succession, Hansen on Service-Lane Acquisition | Daily Dealer Live
Today's show features:
- Amanda Grappone Osmer, Chief Vision Officer at Grappone Automotive
- Derek Hansen, Senior Vice President, Dealer, Lender & Inventory Solutions at vAuto by Cox Automotive
This episode is brought to you by:
The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive industry's leading buy-sell advisors. In the last few week

Fixed Ops Friday w/ Aldo de Cima, Jesse Colburn, & Michael Darlin | Daily Dealer Live
Today's show features:
- Aldo de Cima, General Manager at Pedder Auto Group
- Jesse Colburn, Fixed Ops Director at BMW of Tuscaloosa
- Michael Darlin, Fixed Ops Director & CDG Circles Member
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local mar

Why Out-of-State Car Deals Turn Into Train Wrecks 90 Days Later (And How to Avoid Them) | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are David Donaldson, Senior Vice President of DLR50 at DLRdmv, and Justin Buzzell, Vice President of Financial Services at Morgan Auto Group to discuss why out-of-state car deals so often fall apart weeks after the customer drives away, and how getting every tax, fee, and form right before they leave protects the lender's claim on t

Cartaya on Turnaround, Knox/Ruth/Spradlin/English Guy on Used Car Buying | Daily Dealer Live
Today's show features:
- Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore
- Frank Knox, Chief Operating Officer at AutoAcquire AI
- Charlie Spradlin, General Manager at Art Moehn Auto Group
- Rob Ruth, President / Owner at Bob Ruth Ford
- Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan
This episode is brought to you by:
Haig Partners – To

The Walmart Business Lesson That Built a Ferrari Dealer Empire & What He'd Do Differently | Stuart Hayim, Owner at Experience Auto Group
Stuart Hayim spent 20 years selling $3 handmade rugs before he ever owned a dealership, and a Walmart buyer who asked for a 50-cent discount in exchange for a bigger order taught him the lesson that built his dealer group.
He walks through how that deal grew from 1 million rugs to 2.5 million, and argues that the best deals in the car business are the ones where the dealer, the customer, and the

Cullen on Short-Form, Mohammad on Video, Cartaya on Turnaround | Daily Dealer Live
Today's show features:
- Drew Cullen, General Manager at Terry Cullen Chevrolet
- Omar Mohammad, CEO at Nomad Content Studio
- Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local mark

Fixed Ops Friday w/ Eddie Palomba, Chris Wood, & Andrew Batenhorst | Daily Dealer Live
Today's show features:
- Eddie Palomba, Parts and Service Director at McGovern Automotive
- Chris Wood, VP Client Strategy (Automotive) at LocalIQ/USA Today
- Andrew Batenhorst, Body Shop Manager at Pacific BMW
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high milea

Digital Retailing Was a Broken Promise. Here's What Finally Fixed It | Noah Lee, Director of Product Consulting for Multi-Solution Sales at Cox Automotive
Online car buying was sold to dealers as a way to sell cars on the internet, but for years it delivered little more than a souped-up lead, and the idea became a dirty word across the industry.
Noah Lee explains why the technology has finally caught up, with deals that start online now closing about 46% more often and bringing in about 26% more gross profit, and argues that the biggest thing stil

Wilkins on VinSolutions, Dortch on Processing Rates, Strong on VW | Daily Dealer Live
Today's show features:
- Jason Wilkins, Dealer Principal at Joshua Tree CDJR & Victorville Mitsubishi
- Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc.
- Walker Strong, GM at Strong Automotive
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high

Why This 50-Year Dealer Group Grows by Shutting Down Stores & Why It Works | Jay Healey, Chief Marketing Officer at Healey Brothers Automotive Group
Jay Healey is the Chief Marketing Officer at Healey Brothers Automotive Group, the largest dealer group in New York's Hudson Valley, with 10 stores, more than 750 employees, and a newly added Cadillac franchise.
A third-generation leader of the business his grandfather started nearly 50 years ago, he works alongside his father and uncle, while his 94-year-old grandfather still reads the store num

Miles on Pre-Owned, Pulluaim on Absorption, Stapleton on 3x Sales | Daily Dealer Live
Today's show features:
- Kip Miles, Director of Automotive Operations at Tom Wood Group
- Korey Pulluaim, Vice President at Pocket20
- Ben Stapleton, GM at McGraw Ford
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you n

Fixed Ops Friday w/ Greg Johnson, Scott Painter, Mark Payne & Joseph Ruppel | Daily Dealer Live
Today's show features:
- David Thomas, Director of Content Marketing at CDK Global
- Greg Johnson, General Manager at Mohawk Honda
- Mark Payne, President at Total Dealer Solutions
- Scott Painter, Founder and CEO at TrueCar
- Joeseph Ruppel, Parts and Service Director at Meier Chevrolet Buick
This episode is brought to you by:
Zurich North America – Turn everyday service visi

"It's All Going Away!" Why Your Dealership's Software Stack Is About to Collapse (+ What Replaces It) | Mike Gilson, CEO at Conversica
Mike Gilson believes that five years from now, the car business will look back and laugh at the software dealers run on today.
Groups with 50 to 100 stores often juggle dozens of different store management and customer management systems, stacked up through decades of acquisitions, and replacing any one of them, he says, is like open heart surgery.
Meanwhile, 64% of car buyers now use AI tools

Preston on Turnarounds, Saylor on Service, Shivers on Community | Daily Dealer Live
Today's show features:
- Bobby Preston, President at Preston Auto Group
- Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global
- Mark Shivers, GM at Suburu of Orillia
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. G

The Coin Flip That Built an 11-Store Dealer Empire | Jim Speck, President of Circle Auto Group
Jim Speck walks through how he turned down a $125,000 job in Arizona for $4,000 a month plus 8% of a profit that didn't exist yet, and argues that a young operator trying the same climb in a big metro market today would get squeezed out by the public companies.
Jim Speck is the Pesident of Circle Auto Group in Southern California, where he built an 11-store group alongside his late partner Hank a

Seale on New, Kent/Salicco on co-marketing, Meisinger on Fixed | Daily Dealer Live
Today's show features:
- James Seale, Managing Partner & General Manager at Parkway Family Auto Group
- Jamie Kent, Chief Strategy Officer at Overfuel
- Michael Salicco, CEO at On.Page
- Michael Meisinger, CEO at Mauer Auto Group
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealer

Fixed Ops Friday w/ Wilson, Grajewski, Goerlitz, Martin & Egan | Daily Dealer Live
Today's show features:
- CJ Wilson, Owner and GM at Porsche Fresno
- Sarah Grajewski, Chief Operating Officer at PureCars
- Luke Goerlitz, Service Manager at Napleton Palatine Subaru
- Maureen Martin, VP Strategic Aliances at Dynatron
- Damon Egan, Service Director at Sherwood Ford
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio

Why Putting Every Ad Dollar Into Google Is a Trap (+ How to Fix It) | Jason Goldberg, General Manager of Automotive at The Trade Desk
71% of the brands a car shopper will ever consider are already in their head before they type a single search, and Jason Goldberg says that's exactly why dealers putting 90% or more of their ad budget into search and social are showing up too late.
He walks through how dealers in one automaker's regions pooled their ad dollars into streaming TV and audio to buy the customer instead of the networ

Kramer on Ignite 2026, Pucillo on OSHA, Sporn on Saving $1M | Daily Dealer Live
Today's show features:
- Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce
- Ben Sporn, CMO at VIP Automotive Group of Long Island
- Zach Pucillo, Regulatory Director at KPA
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Report

What Jim Koons Taught Alex Perdikis, And What He’s Doing Next | Alex Perdikis, Owner/CEO at Koons Motors Inc
Alex Perdikis walks through how his AI texted service customers about selling or trading their car and drew a 60% response rate at his Ford store, with cars bought the same day, and argues that the customers you've already sold are the best source of used car inventory you will ever find.
Alex Perdikis is the Owner/CEO of Koons Motors Inc, which runs Ford, Lincoln and Mazda stores in the Washingt

Keenan on Accounting, Steiner on Trade, Wilmeth on Sales | Daily Dealer Live
Today's show features:
- Alex Keenan, Corperate Head of Market Strategy (CHoMS) at Ewing Automotive
- Marc Steiner, Founder & CEO at Turn Automotive
- Eric Wilmeth, VP of Operations at Waxahachie Chrysler Dodge Jeep and Ram
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors

Fixed Ops Friday w/ Dennis Gingrich, Cody Short, & Travis Graddon | Daily Dealer Live
Today's show features:
- Dennis Gingrich, Platform / Group Executive at The Niello Company
- Cody Short, CRO at The Laundry Guy
- Travis Graddon, General Manager at Wilder Auto Center
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventor

"I Was Devastated!" His Dad Sold the Store Out From Under Him. He Built an Empire Instead | Michael Brown, Owner at Empire Automotive Group
Joining host Matthew Haiken today is Michael Brown. Michael was running his father's Jaguar and Porsche store on Long Island when his dad sold it out from under him in 1998, a move that left him devastated and turned out to be the best thing that ever happened to him.
He walks through learning the business under Roger Penske and John Staluppi, the handshake deal where he signed over his house an

Triolo on Running 3 Dealerships, Franco/Raghav/Kennedy on Cyber Threats | Daily Dealer Live
Today's show features:
- Vaughn Triolo, Platform GM at Pedder Auto Group
- Peter Franco, Head of P&C Acquisition, Direct Markets at Zurich U.S.
- Mahima Raghav, AVP/Senior Consultant, Staff Legal, Judicial and Legislative Affairs at Zurich U.S.
- Chris Kennedy, Dealer Principal at Kennedy Auto Group
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50

The Hidden Reason Car Buying Still Feels Broken (+ How to Fix It) | Aaron Baldwin, President at Mobility Global, Sales Solutions
Aaron Baldwin estimates that coordination between dealers, automakers, and vendors is maybe 10% effective today, and argues that a bad car buying experience doesn't start in the showroom, it starts with the very first ad a shopper sees.
Aaron Baldwin is the President of Mobility Global Sales Solutions, the division that brings Automotive Mastermind, MarketScan, and Polk under one roof.
He start

Frehsée on Negative, Reutsky on Advertising, Webb on Throughput | Daily Dealer Live
Today's show features:
- Andrew Reutsky, Business Student at Harvard
- Eric Frehsée, President at Tamaroff Group
- Spencer Webb, General Manager at Audi Salt Lake City
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to so

Fixed Ops Friday w/ Richard Meneely, Bill Egan, & Matthew Whittenberger | Daily Dealer Live
Today's show features:
- Richard Meneely, Fixed Operations Director at Norm Reeves Honda Superstore North Richland Hills
- Bill Egan, Vice President of Product at automotiveMastermind
- Matthew Whittenberger, Fixed Ops Director at Diehl Automotive
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to

He Lost $1.2M in 2009. Now He Sells More Used Cars Than Carvana in New York & The Lessons That Mattered | Bill Solko, Dealer Principal at Automotive Avenues
Today Guest Host Matt Haiken is joined by Bill Solko, Dealer Principal at Automotive Avenues.
In 2009, Bill's accountant told him he had lost $1.2 million, and a few weeks later he drove past an empty dealership and decided to go retail.
Last month Automotive Avenues sold 1,025 used cars across two New Jersey stores, and it outsells Carvana in the New York market while making around $800 a car,

Service Drive and Used Car Buying Panel w/ Wilburn, Gaughan, & Smith | Daily Dealer Live
Today's show features:
- Cooper Wilburn, Sales Manager at Al Serra Autoplaza
- Dan Gaughan, General Manager at AutoHub
- Aaron Smith, Platform Director at Fred Beans Automotive Group
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effective

The Acquisition Secret Behind This General Manager's Best Month Ever | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are Rick Vrablik, General Manager at Nielsen Automotive Group, and Babak Mofrad, President at AutoVision to discuss how an 11-store group that shares every used car across every rooftop sourced, appraised, and priced its way to a 400-unit record month just five months after switching appraisal tools.
Rick admits he fought the share

Mayoral on Rohrman, Thomas on Fuel, Raposo on Kia | Daily Dealer Live
Today's show features:
- Jeremy Mayoral, General Manager at Arlington Acura (Rohrman Auto Group)
- David Thomas, Director of Content Marketing at CDK Global
- Kareem Raposo, General Manager at Kia of Port Charlotte (Morgan Auto Group)
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I tea

Fixed Ops Friday w/ Ed Roberts & Greg Heinz | Daily Dealer Live
Today's show features:
- Ed Roberts, COO at Bozard Ford Lincoln
- Greg Heinz, Managing Partner at Corwin Toyota Boulder
This episode is brought to you by:
Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across mul

How Two Mormon Missionaries Built a Multi-Billion Dollar Empire (+ The AI Playbook Behind It) | Eric Rea & Dennis Steele, Co-Founders of Podium
Eric Rea and Dennis Steele's first pitch to a car dealership ended with the general manager writing a check for the entire year on the spot, and they say that moment is what convinced them dealerships, not the tire shops they started with, would build their company.
They walk through how a 700-location collision repair network let Podium's voice agent take over 61% of its after-hours phone calls,

Daily Dealer Live in Detroit at Digital Dealer 2026
Today's show features:
- Adam Crowell, Chief Legal & Strategy Officer at KPA
- Tustin Ulrich, General Manager at Roper Kia
- Scott Traylor, Vice President of Sales at Mia
- Sefi Adasi Lucki, Owner & Controller at Lucki Mazda of Woodbridge
- Mike Lucki, Dealer Principal at Lucki Mazda of Woodbridge
This episode is brought to you by:
Haig Partners – When it comes to selling your

The Real Reason 90% of Dealer Listings Don't Sell Cars | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are Shawn Dennis, Marketing Director of the Ron Marhoffer Auto Group, and Patrick Janes, AVP of Inventory Solutions at vAuto to discuss why more than 90 percent of vehicle listings fail to sell themselves, and what it actually takes to merchandise a car the right way in 2026.
Shawn breaks down why proper merchandising, accurate opt

Zuniga on People, Novoa on Co-op, Kline on Risk | Daily Dealer Live
Today's show features:
- David Zuniga, General Sales Manager at Performance Auto Group
- Tina Novoa, Director of Operations at We Help Dealers
- Tom Kline, Lead Consultant & Founder at Better Vantage Point | Tuck The Octopus
This episode is brought to you by:
Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing

Fixed Ops Friday w/ Barrett Charapp Beaty, Stephen Rand, & Lucas Goerlitz | Daily Dealer Live
Today's show features:
- Barrett Charapp Beaty, Attorney at Charapp & Weiss
- Stephen Rand, Fixed Operations Director at Mercedes-Benz of Plano
- Lucas Goerlitz, Service Manager at Napleton Palatine Subaru
This episode is brought to you by:
Experian Automotive – Experian AutoCheck is the only vehicle history report available across top consumer shopping sites, helping dealers build

He Sold His Dealerships to a $1.8 Billion Ponzi Scheme. Then Bought Them Back! | Charlie Caprara, Owner of FX Caprara
Charlie Caprara is the Owner of FX Caprara, a nine-store dealer group he has built with his family over 52 years in the car business.
He started selling cars out of the family's home in Watertown, bought his first store in 1990, and grew it into a multi-brand group before watching most of it sold out from under him when the new majority owners turned out to be running a massive Ponzi scheme.
H

Ricart on Ford Pro Elite, DeCecco on AI, Le on China Entrance | Daily Dealer Live
Today's show features:
- Jared Ricart, President & Chief Executive Officer at Ricart Automotive Group
- Mike DeCecco, Director, Partner Management at Impel
- Tu Le, Founder at Sino Auto Insights
This episode is brought to you by:
Experian Automotive – Experian AutoCheck is the only vehicle history report available across top consumer shopping sites, helping dealers build shopper con

"I Was Hungry!" From Bronx Projects to Launching a Dealership Empire & What It Takes to Build It | Frank Pena, President at Dare to Dream Automotive
Frank Peña grew up sleeping on a relative's floor in Washington Heights after his family immigrated to the United States when he was two years old, and by the time he left the company that gave him his start, he had spent twenty years working his way from used car salesman to company president.
He walks through how he took over three dealerships without losing a single employee, and argues that

Hill on Vendor Trust, McCormick AI Compliance, Lundy/Strosnider/Guy Panel | Daily Dealer Live
Today's show features:
- Beth Hill, General Counsel/COO at The Shop FordDirect
- Ryan McCormick, Compliance Officer at Preston Automotive Group
- Glenn Lundy, President at 800% Elite Automotive Club
- Kevin Strosnider, Dealer Operator / General Manager at Strosnider Chevrolet
- Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan
This episode is brought to you

Fixed Ops Friday w/ Dave Rogers, Tully Williams, Ed Roberts, & Richard Lupo | Daily Dealer Live
Today's show features:
- Dave Rogers, Fixed Operations Director at Piazza Management Company
- Tully Williams, Fixed Operations Director at The Niello Company
- Ed Roberts, COO at Bozard Ford Lincoln
- Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of

Why CSI Is Broken and What's Replacing It | Cuyler Owens, CEO of Widewail
Cuyler Owens is the CEO of Widewail, a customer reputation and review intelligence company that works with thousands of dealership rooftops across the country.
He built software companies before coming into automotive, and now works alongside a market advisory board of dealer principals to turn millions of customer reviews into staff coaching, training, and revenue decisions.
Topics:
00:20

Barron on Tech, Johnson on Dealership Workplace, Kaulback on Strategy | Daily Dealer Live
Today's show features:
- Josh Barron, COO at Habberstad Auto Group
- Bruce Johnson, Vice President, Product Marketing & Enablement at CDK Global
- Devin Kaulback, General Manager at Subaru of Niagara
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new R

The Dealership Model Built to Survive Any Crash | Jack Carter, Garrett Jones, Luke Godwin
Today I'm joined by Jack Carter, Co-owner at Turn & Burn Motors, Garrett Jones, President at Ella Blvd Motors, and Luke Godwin, General Manager and Owner at Godwin Motors.
These three operators share the specific moves working right now: Luke Godwin took his dealership from 63 percent leveraged, in his words "up to my neck," down to 36 percent today by pausing car buying to let cash flow catch up

Wyler on Sponsorship, Hudson on "No Sell Nell", L'Ecuyer on AI | Daily Dealer Live
Today's show features:
- David Wyler, President and CEO at Jeff Wyler Automotive Family
- Chris Hudson, General Manager at Mark Miller Subaru
- Caleb L'Ecuyer, Sales Professional at Coastal Chevrolet Cadillac Nissan
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit

Why Saving $300,000 Started With a Crashed Loaner Car | Industry Spotlight
Jonathan Kienle's team once sent a salesperson to chase down a customer's canceled check, and he crashed the loaner car doing it, and Kienle says that single moment is exactly why he stopped trusting cash, checks, and credit cards to handle his dealership's biggest transactions.
He walks through how switching the default down payment method saved his group $168,000 in fees so far this year, with

Fixed Ops Friday w/ Dave Rogers, Pam LeJeune, & William Demaree | Daily Dealer Live
Today's show features:
- Dave Rogers, Fixed Operations Director at Piazza Management Company
- Pam LeJeune, VP at The Moran Group
- William Demaree, Group Director of Fixed Operations at Tom Wood Group
This episode is brought to you by:
Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileag

"That's Flushed Money!" What ChatGPT Really Looks for Before Recommending a Dealer (+ How to Fix It) | Zach Billings, CEO at Wikimotive
Zach Billings is the CEO of Wikimotive, a search marketing agency he has led for over two decades, building it into a bootstrapped, U.S.-based team of 50 professional writers serving dealers across the country.
Free of outside investors, Wikimotive recently ran an all-staff exercise to rewrite its mission statement around a single measure, dealer outcomes rather than its own bottom line, and it

Ruth on Used, Helms on Streaming, Zabawa/Moroz on Digital Retailing | Daily Dealer Live
Today's show features:
- Rob Ruth, President / Owner at Bob Ruth Ford
- Shane Helms, Founder / CEO at TrueView Media Group
- Matthew Zabawa, Chief Product Officer at WebBuy Digital Retailing
- Steve Moroz, Managing Partner/GSM at EZ Nissan
This episode is brought to you by:
Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% onli

From $30K Cash Backpacks to a $400 Million Wholesaling Empire (+ How He Built a Better Auction) | Anthony Clavenna, CEO of gateway Car Connection
Anthony Clavenna used to fly across the country with $30,000 in cash stuffed in a backpack just to buy trucks off strangers, and he says that scrappy, no-safety-net approach is exactly what let him outpace giants like Carvana and CarMax at buying cars off the street.
He walks through the moment the business finally graduated from cash runs to wires and a private app, how a single fraud incident g

Hartman on Carvana, Pharr on F&I, Spradlin on Transforming BDC | Daily Dealer Live
Today's show features:
- Jason Hartman, Founder at JXCE
- Scott Pharr, CEO at Pharr Motor Group
- Charlie Spradlin, General Manager at Art Moehn Auto Group
This episode is brought to you by:
Carmax – CarMax Auctions Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need t

"Where Did The Money Go?!" The 100-Year-Old Payment Process This Dealer Group Finally Killed | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are Travis Siebert, SVP at DealerPay, and Kris Towle, Chief Accounting Officer at Niello Company to discuss why one of the auto industry's oldest processes, collecting cash and checks from parts and service customers, still costs dealerships money, time, and trust.
They speak candidly about the safety risk of sending drivers out wi

Fixed Ops Friday w/ Wes Lloyd, Spencer Nicholson, Ryan Maher, & Galal Hamdy | Daily Dealer Live
Today's show features:
- Wes Lloyd, Service Director at Stuckey Auto
- Spencer Nicholson, Fixed Operations Director at Stuckey Automotive
- Ryan Maher, CEO at BizzyCar
- Galal Hamdy, Strategic Relationship Leader at Zurich U.S. – Direct Markets
This episode is brought to you by:
Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I team

The 65-Year Dealership Empire Born Out of the Wild West of NY Auctions & The Hard Lessons Learned | Laddie Stern of Stern Auto Group
Laddie Stern is the Founder of Stern Auto Group, a 20-store empire he has built over 65 years in the car business.
He started as a wholesaler for his uncle before buying and scaling the Skyline and Hatfield auctions into the country's largest privately held auction company, then returned to grow a new car group alongside his son Jonathan.
He speaks candidly about the 2008 downturn that changed

Ulrich on Digital Dealer, McVeigh on Leadership Balance, Yates on AEO | Daily Dealer Live
Today's show features:
- Tustin Ulrich, General Manager at Roper Kia
- Mike Yates, General Manager at BMW of Bridgewater
- Mike McVeigh, Sales Manager at Jeff D'Ambrosio Auto Group
This episode is brought to you by:
Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real

How a Viral Lemon Video Took This Dealer to #1 in Alabama | Kielan Whitner, General Manager at Townsend Nissan
Kielan Whitner made more in his first 90 days selling cars than he made in an entire year working as a certified public accountant at a Big Four firm, and he says that gap is exactly why automotive struggles to attract the talent it needs.
A fourth-generation dealer, he built his foundation on the fixed side of the business, service advisor to service manager, before stepping into the general ma

Shaver on Auto Tech, Schrementi on Risk, Singleton on Recession-Proofing | Daily Dealer Live
Today's show features:
- Nathan Shaver, Managing Partner at Shaver Auto Group
- Christopher Schrementi, Managing Director at Gallagher
- Chris Singleton, Managing Partner at Mike Terry Auto Group
This episode is brought to you by:
Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectivel

Meet The Secret Agent Running This Dealer's Operations | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are John Keohane, VP of Operations and Partner at Temecula Valley Buick GMC, and Liam Golightly, SVP of Customer Success at Podium to discuss how AI operator agents are giving dealership leaders a way to run their entire operation without being in every conversation themselves.
John built his own AI agent, which he nicknamed Emily,

Fixed Ops Friday w/ Diana Lee, Felicia Barr, & Bobby Perkins | Daily Dealer Live
Today's show features:
- Diana Lee, CEO and Founder at Constellation
- Felicia Barr, Service Director at Bertera Auto Group
- Bobby Perkins, Fixed Operations Director at Lexus Montgomery & Toyota of Montgomery
This episode is brought to you by:
Digital Dealer – Lost opportunities and slow processes are quietly draining your dealership's bottom line — Digital Dealer fixes that with r

The Biggest Opportunity in Car Dealership Acquisitions Nobody's Talking About | Alan Haig, President/Founder of Haig Partners
Alan Haig is the President and founder of Haig Partners, the leading merger and acquisition advisory firm for auto dealerships, where he has guided some of the industry's largest deals.
He tracks buy-sell trends and franchise values across every major brand, and he's watched Infiniti collapse further than any other name in the business while Toyota and Lexus keep climbing.
He speaks candidly a

Lundy on Training, Nielsen on Digital Dealer, Salas on EV's and Hybrids | Daily Dealer Live
Today's show features:
- Glenn Lundy, President at 800% Elite Automotive Club
- Jaymie Nielsen, Show Director at Digital Dealer
- Al Salas, Founder/Chairman at Eco Auto
This episode is brought to you by:
Digital Dealer – Lost opportunities and slow processes are quietly draining your dealership's bottom line — Digital Dealer fixes that with real sessions, hands-on labs, and live dem

The Chick-fil-A Strategy Behind This Dealer's Explosive Growth to $1B | Leo Portaluppi, Owner/CEO at P4 Automotive
Leo Portaluppi says the accountability gap holding back growing dealer groups is one owners create themselves.
He argues that titles without real equity produce managers who still think like employees, and that fixing it means giving partners a real path to owning 10, then 20 percent of the store they run.
Topics:
02:10 Fixed Needs Variable, Vice Versa.
04:10 "If You Want Reliable, Don't Bu

Cavazos on Women in Auto, Gates/Lusk on China Cars Risk, Spisak on Leaders | Daily Dealer Live
Today's show features:
- Ashley Cavazos, President at WOCAN & Moderator/Trainer at NCM Associates
- Steve Gates, President at Gates Auto Family
- Cody Lusk, President/CEO at American International Automobile Dealers Association (AIADA)
- David Spisak, President/CEO at Disruptive Growth Solutions, LLC
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Digital Dealer – Lost opportunities and slow

Fixed Ops Friday w/ David Hennessey, Tully Williams, & Owen Montgomery | Daily Dealer Live
Today's show features:
- David Hennessey, VP of Fixed Operations at Harris Auto Group
- Tully Williams, Fixed Operations Director at The Niello Company
- Owen Montgomery, Service Advisor at Chariot Automotive Group
This episode is brought to you by:
800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align O

The $100K Secret Why Dealer Credit Card Fees Keep Climbing Every Year | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are Eric Cohen, CEO of Merchant Advocate, and Cole Frankman, Owner/Operator of Frankman Motors, to discuss why credit card processing fees keep climbing year after year and how dealers can uncover the hidden increases buried in their merchant statements.
Eric reveals that 80 percent of dealerships he reviews are being overcharged b

Lundy & Law on Partnership, Naamani on Sales Data, Cunningham on Auctions | Daily Dealer Live
Today's show features:
- Glenn Lundy, President at 800% Elite Automotive Club
- Jay Law, Head of Sales at Car Dealership Guy
- Jad Naamani, Director of Marketing at Seez
- Chad Cunningham, CEO at DuPONT Registry Exchange and Live
This episode is brought to you by:
800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executiv

"The Poison Is Out": Confessions of a Former Broker-Addicted Car Dealer | Matt Haiken, President of Prestige Auto Group
Matt Haiken is the President of Prestige Auto Group, a second-generation dealer who has run stores under the Lincoln, Volvo, and Polestar brands for more than 20 years.
He built LotVision, an AI platform that gives dealers live analytics on competitors' inventory, and he watched Polestar pull its franchise from under him with almost no warning.
Topics:
13:40 Carvana Runs Without Sales Manag

Pecoraro on Used, Swiech on F&I, Anderson on Social | Daily Dealer Live
Today's show features:
- Phil Pecoraro, Operating Partner at Murdock CDJR
- Jason Swiech, Sr. Product Marketer, F&I at CDK Global
- Jimmy Anderson, GM at Checkered Flag Porsche
This episode is brought to you by:
800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align Owners, Sales, F&I, BDC, Marketing, and

The Hidden System Behind the Country's Fastest-Growing EV Dealer Empire | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are Alex Lawrence, CEO and co-founder of EVauto, and Chris Roig, Director of Sales Engineering at Netchex, to discuss how the country's largest EV-only dealer group is scaling into new states without letting payroll and HR become the bottleneck.
Alex reveals a payroll tax scare that nearly caught EVauto off guard and how a surprise

Fixed Ops Friday w/ Bob Kuehl & David Meltzer | Daily Dealer Live
Today's show features:
- Bob Kuehl, Vice President of Fixed Operations at Zeigler Automotive Group
- David Meltzer, Owner at David Meltzer Enterprises
This episode is brought to you by:
Podium – Most AI is a black box. Podium's is yours to control — and it increases conversion by upwards of 26%. Check it out at podium.com Check it out at https://www.podium.com/
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"That Job Is Gone!" AI Already Killed This Dealership Job (+ How to Prepare for It) | Matt Muilenburg, Chief Product Officer at Impel
Matt Muilenburg is the Chief Product Officer at Impel, a company building the AI platform used by thousands of dealerships to run sales, service, and fixed operations.
He has spent thirty years working in dealer technology, starting at the Cobalt Group in the early internet era. He has focused on the impact of artificial intelligence on dealership operations over the last several years.
Topic

Laethem on Growth, Gage on Process, "Car Dealership Kid" on Service-Sales | Daily Dealer Live
Today's show features:
- Jeff Laethem, President at Ray Laethem Buick GMC
- Malcolm Gage, General Manager at Park Place Motorcars Arlington
- Peter McKay, Owner at Car Dealership Kid
This episode is brought to you by:
Podium – Most AI is a black box. Podium's is yours to control — and it increases conversion by upwards of 26%. Check it out at podium.com Check it out at https://www.p

The Ford Whisperer Who Turns Broken Dealerships Into Empires | Eddie Stivers, President at Stivers Auto Group
Today I'm joined by Eddie Stivers, President of Stivers Auto Group.
He breaks down why his own cost of people sits at 56% of gross against Carvana's 20%, and the plan to fix it within 36 months.
Eddie also unpacks how he is using Claude to catch missed fleet sales and rethink decades of gut-feel vehicle ordering.
Topics:
03:30Ford Hit Dead Last In Satisfaction.
08:05Stivers Buys Broken Toy

O'Koniewski on Chinese Cars, Mowid/Wear on Reinsurance, Hudson on OpenAI | Daily Dealer Live
Today's show features:
- Robert O'Koniewski, Executive Vice President and General Counsel at Massachusetts State Automobile Dealers Association (MADA)
- Dan Mowid, Senior Division Reinsurance Executive, Direct Markets at Zurich North America
- Josh Wear, Vice President of Underwriting, Direct Markets at Zurich North America
- Chris Hudson, General Manager at Mark Miller Subaru
This

Fixed Ops Friday w/ Jeff Pister, Chris Collins, & Nicolas Salvo Labelle | Daily Dealer Live
Today's show features:
- Jeff Pister, Executive Manager at Honda Marysville
- Chris Collins, Owner at Chris Collins Inc
- Nicolas Salvo Labelle, Fixed Ops Manager at Rolls-Royce Motor Cars Quebec
This episode is brought to you by:
Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectivel

"Values Rose!" The EV Bloodbath That Never Happened (and What Smart Dealers Are Doing Now) | Jimmy Douglas, Founder & CEO at Plug
Today I'm joined by Jimmy Douglas, Founder & CEO at Plug.
He breaks down why the top used EV dealers turn inventory in 30 days instead of 59 while selling for 3% more, and shares the arbitrage move of stocking a competitor's EV so you capture a sale that was happening anyway.
Topics:
00:47 Tax Credits Killed EV Residuals.
08:20 Selling A Computer On Wheels.
18:29 Live With An EV For One Mo

Dell on Used Cars, Miller on Embedded Insurance, Midgett on GM Search | Daily Dealer Live
Today's show features:
- Rob Dell, Vice President at Bob Ruth Ford
- Jeremy Miller, Director of National Partnerships at In the Car
- Kelly Midgett, Owner at Kelly’s Automotive
This episode is brought to you by:
Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real tran

"The Million Dollar Swing!" How One GM Drove $1M in Profit Growth in a Year & The Numbers Behind It | Frank Esparza, General Manager at Tracy Honda
Today I'm joined by Frank Esparza, General Manager at Tracy Honda.
Frank walks through how his Honda store in Tracy, California, turned a stagnant pay plan into more than a million dollars in net profit growth in twelve months.
He breaks down enforcing minimum sales standards, why he moved his advertising budget from broad reach to buyers already in the market, and how a lending partner is appr
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