Security Management Highlights
Security Management Highlights offers security professionals expert interviews and insights on critical industry topics. Host Brendan Howard speaks with thought leaders and industry professionals, as well as editors from Security Management magazine. The podcast covers a wide range of security-related subjects to help listeners stay informed.
Episodes
Let’s Get Real About Deception—Deepfakes and Other Online Fraud
Security Management magazine Senior Editor Megan Gates talks about the online frauds we’re seeing personally and professionally, as well as the serious costs involved. Then, cybersecurity expert Tom Cross, head of threat research at GetReal Security, gets into deepfakes: AI-tech-enabled recorded or live audio and video that looks so legitimate the world thinks fake news is real, fake job applicant
GSX Daily: A Firsthand Security Account of the FIFA 2026 World Cup
GSX 2026 wraps up today, so we’re taking a look back at another major event that concluded recently: The FIFA World Cup 2026. James Weston, a team-base camp security specialist for FIFA, kept the Croatian team safe as it trained, practiced, and rested in Alexandria, Virginia, for its North American matches. He shares how he got the gig, what he learned on site, and why he found the players particu
GSX Daily: Meet a Man Who Protects Penguins and People from Harm
GSX 2026 is in Atlanta, Georgia, and one of the city’s world-class attractions is the Georgia Aquarium. Attending the ASIS Celebrates networking event on 15 September? You’ll be there, and the man in charge of your safety is Jonathan Thomas, the aquarium’s senior manager of security and compliance. One of the biggest challenges for him and his team? “Trying to give our guests, along with our team
GSX Daily: Don’t Worry—New Intelligence Standards Are on the Way
Angela Lewis, PhD, vice chair of the ASIS Intelligence Standard Technical Committee, will be sharing details on 14 September at GSX 2026 about her work with dozens of others creating an ANSI-certified international intelligence standard. In this podcast episode, Lewis breaks down the value of intelligence for driving influence in enterprise decisions, where the new intelligence standard is in the
Leadership Out of Antarctica and a Sneak Peek into SM’s 2027 Calendar
Security Management magazine Editor-in-Chief Claire Meyer spills the tea on a big crisis-communications package, the content calendar for 2027, and the first step to getting published online. Then, management and leadership consultant Gregory Shea, PhD, author of the recent Rising From Ground Zero: 9/11 and the FDNY’s Path Through Crisis to Transformation, shares leadership lessons gathered from a
Violence Domestic and Abroad Against U.S. Workers, Supreme Court Justices, and Aid Workers
Two professors—Jillian Peterson and James Densley—are combing through thousands of incidents of violence in workplaces, healthcare facilities, and schools to find actionable advice to prevent future crime. Then Security Management senior editor Megan Gates follows the trail of violent cases working their way through the justice system and a new U.S. federal rule on drone take-downs. Finally, we he
Protecting What’s Precious: Trade Secrets, Best Practices, and Children
Have you identified all of your trade secrets? It feels like table stakes, but it’s a critical first question to get all parties on the same page about trade secret protection, says Thomas Stutler, CPP. Then, ASIS Content Development Director Scott Briscoe shares some of the findings from the latest ASIS research report, sponsored by FacilityOS—including key takeaways about compliance, security co
World Cup Security: Keep Your Eye on the Ball
Little can prepare security teams for the sheer noise, pyrotechnics, national pride, and fan enthusiasm around FIFA World Cup events, but in this episode of Security Management Highlights, we’ll give it a shot. First, Anton Kalaydjian shares how his experience on close protection details for celebrities and VIPs at World Cup events translated to a broader career in soccer security. Then, Efrén Ver
All About Agentic AI in Corporate Security
Agentic artificial intelligence (AI) solutions are here, and they can both streamline and endanger your operations. In this episode, sponsored by global security integrator Northland Controls, the chair of the ASIS Emerging Technology Community, Quang Trinh, PSP, discusses some of the bad habits agentic AI can pick up from its users and how to help correct those assumptions. Then, Jordan Hill of H
Crafting Examples for Better Connection in Communication
Are your presentations falling flat, even though they’re chock full of metrics? You might be missing some human connection. Peter Rudge, CEO of HumanStory, explains how the effective and efficient use of storytelling structures makes your concepts hit home. Then, freelance journalist Rachel Muller-Heyndyk shares some of her research into the risks faced by extremism researchers in academia and bey
Staffing Shortfalls in Corrections, Intelligence, and Beyond
Is finding sufficient staffing a challenge for your organization? The U.S. Bureau of Prisons has been in that boat for years, and its staffing shortages have had notable effects on correctional facilities’ safety and employees’ security, says Gretta Goodwin, director of homeland security and justice at the U.S. Government Accountability Agency (GAO). Corporate security functions are also scramblin
A Front-Row Seat to Sports Security
At high-profile basketball games, VIPs and celebrities are often in coveted courtside seats, making executive protection challenging. Players also face risks from fans within arm’s reach, and unruly behavior can spill over quickly onto the court. Security leaders Darcy Leutzinger and Larry Thompson share their insights on EP, crowd dynamics, and risk management in sports security.
Then, luxury hot
What Comes Next? Future-Proofing Exercises Can Unveil Your Path Forward
In an uncertain world, it can be difficult to see past the next 48 hours. But future-proofing exercises can help security and business leaders get more strategic about what they want to achieve in the next few years and how to get there, says futurist Heather Vescent. She helps outline how to step back and take a different worldview to uncover emerging risks and opportunities. Then, Scott Fitzsimm
Catching Critical Security Blind Spots, From Biohazard Attacks to Investigation Resources
Chemical and biological attack attempts can be hard to detect, but that doesn’t mean they aren’t happening, including at major events and sports games, says Jeff Brodeur in this month’s Security Management Highlights podcast, sponsored by Acoem. We look at other blind spots this episode, including in multitenant building security with René Reider, CPP, PSP, who explains how changing perspectives f
How to Manage Manipulative and Disruptive Behavior at Work and in Public Spaces
Have you ever felt manipulated into doubting yourself and your abilities, even though your track record shows that you’re doing well? You might have encountered a gaslighter, says Michael Gips, CPP. These individuals’ manipulative shenanigans can be costly to personnel and productivity unless managers intervene promptly. Also in this episode, disruptive behavior extends beyond the office. Yan Byal
How to Proactively Manage Change in Security Technology Implementations
Your mindset makes a huge difference in proactively managing change at work, rather than just reacting to it, says Mohammed Shehzad in the October 2025 episode of SM Highlights. When security technology and processes get involved, resistance and confusion can impact the overall progression and success of the change. Also in this episode, Rachel Briggs from The Clarity Factory outlines some of the
GSX Daily: How New Orleans Police Leverage Engagement and Communication to Secure Mardi Gras and More
With nearly a million people participating every year, Mardi Gras is a massive economic and cultural engine for the city of New Orleans, Louisiana. While the festivities—and the many other major events hosted in The Big Easy—can make security efforts more complex, community outreach and partnership enable law enforcement to keep the good times rolling, says Captain Anthony Micheu, New Orleans Poli
GSX Daily: Designing a Step-by-Step Guide to Holistic School Security
In the aftermath of school violence incidents, security professionals are often looking for ways to help. That turned into a three-year effort for Jeff Slotnick, CPP, PSP, who co-led the ASIS International effort to develop the new ASIS School Security Standard. By facilitating discussion across 50 multidisciplinary volunteers and collecting input from non-security professionals, the team was able
GSX Daily: Small Incivilities Pile Up in a Politically Polarized World
From snide remarks that set off office arguments to physical threats connected to a CEO’s social media post, political polarization has put workplace tensions on a hair trigger. Melissa Muir and Raymond Fleck of Pinkerton’s Comprehensive Risk Management Group join the GSX Daily edition of the SM Highlights podcast to talk about their upcoming GSX session on mitigating risk amid workplace incivilit
How Security Can Lead Operational Resilience, Plus Reimagining Office Security
Security professionals have to be integrated into operational resilience efforts and business continuity planning to prevent disruptions of all kinds, according to new research from the ASIS Foundation. In this episode of the SM Highlights podcast, report co-author and ResOrgs principal consultant Joanne Stevenson shares why security gets left out of resilience discussions and what they can do abo
A New Step on the Pathway to Violence, Plus Outdoor Security and Vendor Cybersecurity Management
This month’s Security Management Highlights episode features three compelling conversations with industry experts, starting with a chat with Ontic’s Cynthia Marble about a new step on the pathway to violence—step zero—and how it provides an even earlier opportunity to prevent escalation, if you’re paying attention. Then, Jeff Krull from Baker Tilly outlines some of the risk management challenges w
Executive Protection Evolves in Challenging Times
Does your EP program account for cultural sensitivities, legal shortcomings, and evolving conditions? In this episode of the SM Highlights podcast, Jessica Ansley explains how cultural awareness can make all the difference in harmonious low-profile travel security and executive protection. Then, lawyer Timothy Sini outlines the limitations across U.S. states around protective orders and proactive
Is Security Well-Positioned to Influence Decisions Around School System Funding and Arming Guards?
Brandon Payne, executive director for the National Council on School Facilities, joins this month’s episode of Security Management Highlights to discuss how to integrate security and safety into school facility planning and funding during both retrofits and new builds. Then, Kevin Jones, CPP, PCI, addresses key considerations for arming security professionals, from legal liability to insurance to
Mission-Critical Partnerships in Protest Preparedness and Schools
Security benefits can come from unexpected sources, especially in community-centric organizations like schools and colleges. Melinda Heikkinen from Saint Louis University (SLU) explains how the college’s history of open dialogue and philosophy of meeting peace with peace helped it weather a wave of mass protests on campus. Then, Jason Stoddard with the National Council of School Safety Directors (
Safer Travels: Wrongful Detention, Active Assailants, and Duty of Care
Business travel is back, and travel risk is back right with it. In this episode of the SM Highlights podcast, Robert Dodge outlines the growing threat of wrongful detention during business travel, his own experiences being detained abroad, and how to educate travelers about risk. Gene Petrino shares proactive strategies for preventing workplace violence incidents, including threat assessments and
Bonus: Social Media Intelligence for Security
In 2021, the ASIS Foundation published research about how social media and artificial intelligence can be leveraged to proactively identify new security issues. Now, we check in with one of those researchers—Chelsea Binns from the John Jay College of Criminal Justice—to see what has changed in the field, the ethics of researching social media, and what’s she’s looking at now.
This episode is brou
Corporate Security Career Advice: Pathways, Volunteerism, and Relationship-Building
Whether you’re considering a career change, debating how to get more involved in your industry, or want to connect more thoroughly with community stakeholders about your security program, this SM Highlights episode has something for you. Security leadership recruiter Kathy Lavinder outlines pathways—and pitfalls—on the journey into private security careers. To celebrate ASIS International’s 70th a
When Considering Liability, Don’t Overlook Your Parking Lots and Incident Reports
Everybody enters facilities through parking lots or parking garages, but these areas are often an afterthought for security, says lawyer Michael Haggard. But considering crimes of opportunity as well as liability issues, that uneven focus can be costly for organizations and commercial property owners. Also in this episode of SM Highlights, Eddie Sorrells, CPP, PCI, PSP, president of DSI Security S
How a CEO’s Murder Changes Executive Protection, Plus Burnout Risks in Professional Security
When the UnitedHealthcare CEO was killed in New York City in early December 2024, executive protection and corporate security professionals worldwide had to grapple with increased fear, criticism, and demands. Chuck Tobin and Caleb Gilbert from the International Protective Security Board join the SM Highlights podcast to discuss close protection and pre-attack indicators. But growing pressure on p
Imagination Required: Red Teams, Better Lock Design, and Helicopter Security Technology
Are there holes in your security program? Quite likely. In this episode of SM Highlights, host Brendan Howard speaks with red team expert Gary DeMercurio about how to develop a testing program and scope that deliver actionable results and value. Also, Marc Weber Tobias outlines the concept of insecurity engineering in locks and the basic awareness security practitioners should leverage. Then, Mark
Confronting Assumptions Around Investigations, Modern SOCs, and Security Culture
How does the tone from the top influence fraud investigations, organizational culture, security training, and technology upgrades? Scot Walker, PCI, Manish Mehta, and John Rodriguez join this episode of the SM Highlights podcast to talk through how proactive relationship-building and partnerships can drive tactical and strategic success.
Additional Resources
Join the ASIS International Investig
How Intelligence Helps Manage the Growing Tempo of Tempests
Are you basing your emergency preparedness plans on outdated data and models? As the pace of natural disasters and critical events speeds up, security managers will need to readjust their procedures and succession plans to succeed, says Thomas Henkey, CEM. Also in this month’s episode, sponsored by Dataminr, Paul Maguire discusses how the volume of HUMINT and OSINT available today makes corporate
GSX Daily: Mapping a Path to Climate-Ready Resilience
Where do climate and security intersect today? Amanda McCarty, director of the Climate Ready Nation initiative at the U.S. National Oceanic and Atmospheric Administration (NOAA), joins the SM Highlights podcast to talk about how climate change is a “destabilizer” for organizations and individuals worldwide and how scientists are reevaluating what they measure to track new effects and map a path to
GSX Daily: The Guest-Centric Strategy Behind the Security Team at Walt Disney World
Carlos Francisco, CPP, spent more than two decades climbing the ranks in security at Walt Disney World Resorts, learning how to balance situational awareness, de-escalation, and customer service. Now, he joins the GSX Daily edition of SM Highlights to discuss the human-centric security culture that led the world-class environment for guests at the “Happiest Place on Earth” and how to apply those l
GSX Daily: Career Hunting? Know Your Self-Worth
In this special GSX 2024 edition of the SM Highlights podcast, sponsored by Sign In Solutions, Orange County Convention Center security administrator Earl Biggett, Jr., CPP, shares some career advice—especially for people changing from the public to the private sector—and how working in concierge security positions changed his approach to his job and security technology.
Additional Resources
Lea
Times Are Changing: Bank Robberies, Career Transitions, and Security Lawsuits
It’s not quite like the movies—bank robberies are still a regular challenge for security professionals, but theft trends continue to change as robbers seek faster, more convenient ways to get cash, says Robert Ross, VP of security and office services at Gate City Bank. Also in this episode of SM Highlights, learn how to improve your transition from the public service to private corporate security
Bonus: What Advances in Autonomous Vehicles Mean for Security
From robots to drones to autonomous cars, AVs present threats, challenges, and opportunities for security professionals worldwide. In this special bonus podcast, sponsored by the ASIS Foundation, a trio of researchers shares their perspectives and findings after conducting a meticulous study into current and potential use cases for autonomous vehicles.
Want to learn more? Check out the ASIS Foun
August 2024: Get Ahead of Crises with Teams, Derisking, and Robots
If your organization keeps getting blindsided with crises, it’s time to revise your crisis management program to get out in front of problems faster, improve your communication, and leverage more strategic viewpoints, says Erik Antons, CPP, PSP. Also in this episode of SM Highlights, dig into performing supply chain due diligence and setting standards with Kevin Biggs, CPP. Then, check in on the c
July 2024: Fakes, Frauds, and How Preparedness Pays Off
If you were publicly depicted in a compromising position—even if the depiction is fake—it can result in emotional trauma. Bruce Blythe from R3 Continuum explains how to prepare to support victims of deepfakes. Glenn Schoen from Boardroom@Crisis shares how counterfeiting and fraud affect food and beverage companies worldwide. Security can help protect brand reputation by partnering with other teams
Bonus: What AI Means for Security Professionals
What opportunities and risks does artificial intelligence (AI) present to the security profession? In this special episode of SM Highlights, Brendan Howard speaks with two researchers behind Artificial Intelligence and Security: Opportunities and Implications, a report published in 2021 by the ASIS Foundation. Join us to break down the differences between narrow, broad, and general AI, and explore
June 2024: Preparing for Major Events, from Olympics to Active Assailant Events
Summer 2024 is a busy one for security professionals in Europe, with the Olympics kicking off next month in France. Harry Arruda joins this SM Highlights episode to explain how traditional concentric circles of protection around event venues become extra complicated when set in the midst of residences, businesses, and pedestrian zones in Paris. Then, former FBI agent Jin Kim shares some key takeaw
May 2024: Friendlier Security, Nastier Workplaces, and Surprising Zoo Security
What if museum security personnel were also approachable, friendly, and able to answer questions about the art? Doug Beaver, CPP, from the National Museum of Women in the Arts in Washington, D.C., walks SM Highlights host Brendan Howard through his concierge security program. But what if your workplace is anything but friendly and approachable? Sarah J. Powell explains what toxic workplaces are an
April 2024: Meeting the Moment with AI; Plus Fighting Complacency with Ongoing Security Hardening
With brand new legislation out of the European Union shaking up artificial intelligence (AI) applications, what does this mean for security practitioners and companies? Mark Mullison, chief technology officer at Allied Universal, helps podcast host Brendan Howard wade through the new territory. Also in this episode, sponsored by BeamUP, David Harris outlines some of the opportunities that AI could
March 2024: The Next Evolution of Cyber Guidance, Plus How COVID Changed K-12 Behavioral Assessments
Wondering where to start with cybersecurity management? For the past 10 years, the NIST Cybersecurity Framework has been an essential guiding document. Now, NIST released a revamped version of the CSF. Security Management Senior Editor Megan Gates explains what changes this new edition of the gold standard for cybersecurity best practices brings for security practitioners worldwide. Also in this e
February 2024: Ready for Naloxone? Plus, Protest Prep and Big Picture Risks to the Electric Grid
The United States has been affected by hundreds of thousands of opioid-related overdose deaths in recent decades, with profound effects on communities. Now, first responders and civilians have access to a simple medication that can help rescue people experiencing an opioid overdose; security professionals need to be prepared to use it, says David Vialpando, CPP. Also in this podcast episode, ASIS
January 2024: Ethics in Intelligence; Global Terrorism Threats; Comfort from K9s
As the New Year kicks off, the volume and complexity of global threats and geopolitics can feel daunting. RC Miles, CPP, offers some guidance on how to gather more actionable, efficient, and ethical intelligence. Victoria Ogbuehi, CPP, PCI, summarizes some of the leading terrorism and extremism groups worldwide right now and what threats they pose to multinational organizations. Amid all these str
December 2023: China, Coupons, and Cannabis—Emerging Risks and Resources
National security policy researcher Peter Raymond shares how China’s global technology influence—especially on social media—is changing risk equations for private organizations and governments worldwide. Also in this month’s SM Highlights podcast, Bud Miller, CPP, explains how coupon fraud has gotten more sophisticated and what that means for retailers, especially in the holiday shopping season. T
November 2023: Soft Skills and Technical Threats, From Communication to Drones
Is the balance between soft skills and technical skills right in security? Kevin Jones, CPP, shares his perspective about how practicing soft skills like effective communication can reap rewards for security managers and early career professionals. Anders Noyes, CPP, shares how curiosity and soft skills can drive your career growth long-term. And Bill Edwards, CPP, PCI, explains how uncrewed aeria
October 2023: From Ex-Employee to Alumni; Cyber vs. IT; How Retail Crime Gets Organized
Have you ever gotten that 11th hour phone call, where security is brought into a challenging firing at the last second? Melissa Muir would like to change that, both by improving relationships between HR and security and by boosting the dignity dynamic of involuntary separations. Then, Rex Lam, CPP, PSP, joins the SM Highlights podcast to discuss security professionals’ hesitation to dive into tech
GSX Daily: Where Security and Guest Services Cross-Pollinate
Security and guest services teams might have different priorities in major events and tradeshows, but it’s invaluable to train each group in the other’s competencies to leverage the best of both worlds. In this special GSX Daily episode of the SM Highlights podcast, sponsored by Securitas, Mark Herrera, director of safety and security for the International Association of Venue Managers (IAVM), sha
GSX Daily: How the JFK Assassination Changed the World of Close Protection
From hand signals and index cards to earpieces and threat databases, the world of close protection has changed dramatically since the assassination of U.S. President John F. Kennedy on 22 November 1963. In this special bonus episode of the SM Highlights podcast, sponsored by FiscalNote, hear from Stephen Fagin, curator at the Sixth Floor Museum at Dealey Plaza, who shares how the assassination spu
GSX Daily: Does Authenticity Outweigh Technical Knowledge During a Crisis?
Is it time to listen to respond or listen to learn? It depends on the situation, says Sylvia Long-Tolbert, PhD, founder of Know More Marketing and a speaker at the GSX Game Changer panel on navigating global mistrust. In this bonus GSX Daily episode of the SM Highlights podcast, sponsored by South Dakota, learn how to practice and leverage soft skills to drive more effective and impactful crisis p
September 2023: Better Mentoring, Better Planning, Better Ethics
Alan Greggo, CPP, explains how situational leadership principles can help shape your workforce development and mentoring approach for each individual in your organization. Also in this episode of SM Highlights, learn about how to establish a clearer, more effective project management process for security system design with Mohammed Shehzad and John Hall. And Michael Bacon, CPP, joins SM Highlights
August 2023: Politically Motivated Detentions, ESG, and Mobile Device Security Training Tips
What is the difference between an arrest, a kidnapping, and a wrongful detention, and what does this mean for security professionals working with business travelers? Dave Benson from the Center for Personal Protection and Safety breaks it down in the latest episode of SM Highlights, sponsored by Amarok (https://amarok.com/). Tom Stutler, CPP, discusses how ESG (environmental, social, governance) i
July 2023: How the Human Connection Can Make Security Fair, Forthright, and Fun
Do you often feel like you’re fighting an uphill battle alone at work? You might need to reconnect with the people around you to find allies, new strategies, and reinvigorated purpose. In this episode of the SM Highlights podcast, we talk with Brittany Galli, chair of the ASIS Women in Security Community, about the shared experiences, paths forward, and pay negotiation tips discussed at the inaugu
Bonus: How Far Does Corporate Security’s Influence Reach?
What barriers do security professionals meet in their organizations, and how can they overcome those roadblocks? Two of the researchers behind a new ASIS Foundation report, The Influence of Security Risk Management, join this bonus episode of SM Highlights to explain the genesis of this research project and some of their top-level findings—including serious disconnects between security professiona
June 2023: Batteries that Burn, Culture that Protects, and Continuing Education that Rocks
Watch out for thermal runaways! Lithium-ion batteries present a revolution in rechargeable energy, but they can overheat—and possibly combust—when they overcharge or short out. In this episode of SM Highlights, Adam Barowy from the Fire Safety Research Institute at Underwriters Laboratories discusses this risk and how to modify fire response protocols with battery fire risks in mind, especially in
May 2023: How Does Climate Change Affect Workplace Violence Risks?
Ramifications from climate change are already affecting extremism risks and physical security worldwide, in addition to behavioral changes, says Steven Crimando. Rising heat, for example, can diminish a person’s ability to regulate their emotions and respond calmly to stressful situations. So, what can security professionals do to prepare?
Also in this episode, learn from Matt Bradley about a new
April 2023: Leveraging Intelligence to Protect Family Offices, Religious Organizations, and More
In this month’s episode of Security Management Highlights, Fred Burton pulls back the curtain on how close protection teams secure executives’ private family offices. Alejandro Liberman, CPP, shares guidance about how Argentina’s Jewish community developed security practices and protocols in response to a tragic attack. Also in this podcast, Scot Walker, PCI, walks us through how he finds balance
March 2023: Are You Ready for What’s Next? Evacuations, Resilience, and Pitching New Ideas
Do you have the infrastructure, programs, and soft skills in place to adapt to any situation? In this episode of Security Management Highlights, host Brendan Howard speaks with Dale Buckner about mass evacuations and duty of care; ASIS Europe co-chairs Inge Huijbrechts and Gavin Henderson discuss the business case for sustainability and resilience; and Suzanna Alsayed gives some practical advice a
February 2023: Robbery Recovery, Reputation Risks, and Supply Chain Upsets
How can security teams help support employees’ mental health and resilience following a major incident, such as a bank robbery? Brian Ishikawa, CPP, from the Bank of Hawaii, walks us through how training, documents, and procedures clear the way for recovery. Michael Gips, CPP, joins the SM Highlights podcast to discuss how reputational issues cross over with security issues, including when rumors
Bonus: Understanding the Diversity Dividend
Diversity, equity, and inclusion isn’t just the right thing to do, it’s the smart thing to do, says Rachel Briggs, OBE, one of the researchers behind a new report from the ASIS Foundation. And she’s not the only one saying it—scientific research has backed this view for years, especially for private organizations and enterprises. But what is the benefit for security professionals, and how can they
January 2023: What If…? Planning Ahead for Crisis Preparedness
Think you’ve planned ahead enough for potential crises and disasters? Think again—emergencies frequently throw curveballs at organizations, so your crisis communication plan needs to be ready to pivot, says Mike Bailey in this episode of the SM Highlights podcast with host Brendan Howard. Then, once you’ve planned, it’s time to test. The ASIS Crisis Management and Business Continuity community cha
December 2022: The Art of Resilience—Proactive Training, Leadership, and Preparedness
Samuel Redman studies where crises and museums intersect, and he found that crisis moments rarely occurred in isolation, building into complex scenarios that museum security professionals need to help manage to keep the institution resilient and safe. In this episode of SM Highlights, learn how creative thinking and a broad perspective help museums manage financial, security, climate, and cultural
November 2022: Hone Your Threat Assessment Skills for Buy-In, Plus Travel Risk Management
How can you earn buy-in from reluctant or uninformed stakeholders about threat assessment programs, workplace violence, travel security, and more? In this episode of SM Highlights, hosted by Chuck Harold, Cornelis van Putten explains how changing terminology can change the lens through which non-security personnel can view and participate in threat assessments. Also, Mackenzie Grahek outlines how
October 2022: ESG—A Board Priority and a Matter of Life and Death; Plus BEC Scams and Defenses
Security and environmental, social, and governance (ESG) priorities may seem like strange bedfellows, says Lindsay Whyte, but where boardrooms are concerned, security can enable advancement in ESG efforts and ESG can be a matter of life and death—especially in isolated locations with high-value resources. In this episode of SM Highlights, hosted by Chuck Harold, learn more about ESG as a crisis ma
GSX Daily: Using Empathetic Service to De-Escalate Scenarios
What role do empathy and “service from the heart” play in effective security missions? These approaches enable Alex Jadrich, manager of public safety, security, and emergency management at the Denver Zoo, to connect more successfully with his team, his customers, and his guests and drive a more positive interaction with the organization. In this episode of the GSX Daily podcast, Jadrich and host
GSX Daily: Virtual Reality—Where Science Fiction Comes Closer to Fact
Threats in the virtual world often effect threats in the real world—and vice versa, especially as more assets exist solely in the metaverse. GSX 2022 speakers Amanda Lewis and Scot Walker, PCI, join GSX Daily podcast host Chuck Harold to discuss how technology, artificial intelligence, and science fiction can create challenges and opportunities for security professionals. This episode was sponsore
GSX Daily: How Good Hospital Security Programs Mitigate Risk While Developing ROI
Hospitals are often a “cesspool of stress,” says Marilyn Hollier, CPP, but that doesn’t mean security professionals can’t help relieve some pressure and improve outcomes for patients and staff. Here, Hollier joins the GSX Daily podcast—sponsored by Dataminr (https://www.dataminr.com/ )—to discuss her upcoming GSX 2022 session on healthcare security. Hospital security has been undergoing significan
September 2022: Profit Protection in Retail, Plus Emergency Planning and More
Bill Alford got tired over the years of people saying that security is a profit taker—it’s always stopping retailers from selling more. So, he started considering how to reclaim a sense of value for retail security and loss prevention by making it a team effort. Also in this episode of SM Highlights, sponsored by Salient Systems, host Chuck Harold discusses video surveillance infrastructure with G
August 2022: Privacy Debates on College Campuses, Plus Security Career Change Guidance
The use of technology on college campuses is expanding faster ever before, but that doesn’t mean that stakeholders’ expectations of privacy have shrunk. Michael Sink joins SM Highlights host Chuck Harold to talk campus security and privacy. Also in this episode, sponsored by RaySecur (https://raysecur.com/), Will Plummer discusses mailroom security and last mile threats, and Shelly Kozacek, CPP, s
July 2022: Building Credibility and Preparedness in Local Operations; Plus Managing Digital Nomads
How can a global enterprise build security and business continuity capacity in their local branches? Develop credibility through listening and patience, says RC Miles with the AIDS Healthcare Foundation. That capacity paid off when conflict arose, he tells SM Highlights host Chuck Harold in this episode, sponsored by RaySecur (https://raysecur.com/). Also in this episode, Todd Sowinski from West P
June 2022: Commercial Drones in Combat, Plus Exploiting Risk for Organizational Success
Bill Edwards, CPP, PCI, PSP, joins SM Highlights host Chuck Harold to discuss the synergy of military and commercial unmanned aerial systems (UAS) in combat in Ukraine and what it means for private security professionals, in terms of intrusions, cyberattacks, and more. Also in this episode, sponsored by NGS Films and Graphics, learn about the key findings of a survey into facility security, as wel
May 2022: Bias vs. Decision Making; DE&I as an Enterprise Competitive Advantage
In this episode of Security Management Highlights, sponsored by Dataminr, Johan de Wit discusses cognitive biases in security decisions and some of the pitfalls that decision makers can face. Also, Robert Baggett, CPP, PCI, PSP, joins the podcast to explore how diversity, equity, and inclusion principles can lend organizations a competitive advantage in a radically changing world.
Learn more abou
April 2022: The Ghost Crime of Human Trafficking; Navigating Security in the Cannabis Industry
What can casinos, resorts, and hotels do to detect and respond to sex trafficking on their premises? David Vialpando, CPP, explains how security, housekeeping, operations personnel, and law enforcement can adopt a holistic approach to addressing this crime. Also in this episode, Brandon Smith, director of security technology for multinational cannabis company Canopy Growth Corporation, shares how
March 2022: Package Theft, Establishing Finish Lines, and ASIS Member Value
How are package thieves targeting the last foot of retailers’ supply chains? Ben Stickle joins SM Highlights host Chuck Harold to discuss recent incidents and what they mean for retailers and delivery companies. ASIS Young Professional Community Vice-Chair Erwin Van de Weerd, APP, explains the value he finds in ASIS membership. Jody Reid shares his experience with establishing milestones and finis
February 2022: Trends in Theft, Training, and Terrorism
John Philippi, CPP, PSP, joins SM Highlights podcast host Chuck Harold to discuss the growing phenomenon of flash robbery in retail stores and how it connects to organized retail crime. Also in this episode, sponsored by HID Global, learn how Michael Gips, CPP, and his synagogue security committee adjusted security training following a hostage incident in Texas, and Joshua Sinai explores the threa
January 2022: Managing Crises, From Winter Storms to Mental Health to Evacuations
Is Texas ready for another massive winter storm? Beth Garza joins SM Highlights host Chuck Harold to explain what happened to cause the February 2021 blackouts and power shortages and what the state has done to prepare for 2022. Also in this episode, learn about crisis intervention methods and programs with Dave Weiner and how schools can practice better parent/student reunifications after an emer
December 2021: Tough Questions on Biometrics, Security Research, and Insider Threat Assessment
“The good old password really has run its course,” says Dave Lewis, Cisco global advisory chief information security officer. So what replaces it? Multifactor authentication with biometrics can raise security levels, and its use is trending up, demonstrating an evolutionary step up in identity and credential management.
Also in this month’s podcast, Glen Kitteringham, CPP, discusses the value of
November 2021: Strategic Security for Celebrities; Organized Retail Crime; and ATM Protection
“A battle not fought is a battle won,” especially when dealing with fans, paparazzi, and other elements of a celebrity’s life, says Jerry Heying, CPP. In this episode of SM Highlights with Chuck Harold, sponsored by Genetec, learn more about managing security for celebrities in an increasingly scrutinized world. Also, Scott Thomas from Genetec outlines the current threat from organized retail crim
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