PAYMENTS FM
PAYMENTS FM is a podcast for merchants, platforms, marketplaces, and payment product teams. Each episode features operators, founders, product leaders, and payments experts discussing payment strategy, payment operations, billing, compliance, risk, fintech infrastructure, and money movement. Listen for practical conversations about how payment systems work in production and what teams can do to improve them.
Episodes
Building a Payments Business For Your Software Platform: Emi Keshler, Payabli
In this episode, I spoke with Emi Keshler, Director of Partner Development at Payabli. We talked about what a successful embedded payments program looks like. We discussed buyer experience, merchant experience and everything in between.State of Payments survey: It takes about four minutes, anonymous responses are welcome, and we will publish the results at the end of the year.What a successful pay
The Business of Payments for Software Platforms with Jo Phillips & Will Corbera, Payabli
Jo Phillips and Will Corbera, co-founders of Payabli, joined PAYMENTS FM to talk about why vertical software platforms are becoming payments companies, how they think about risk and pricing, and what separates a payments program that works from one that fails.Why this mattersVertical software platforms have been adding payments for close to a decade. Companies like ServiceTitan, Mindbody, and Toas
Demystifying Open Banking and Pay-by-Bank with Anubhav Pradhan, ShiftMate
Today we talked to Anubhav Pradhan, co-founder of ShiftMate. We discussed the future of open banking and Pay-by-Bank. Discover how these technologies empower consumers with data control and offer new growth opportunities for financial institutions.Key TopicsDifferences between open banking and Pay-by-BankRegulatory impacts on data ownership and consentLeveraging data for customer relationship mana
How AI Analytics Transforming E-Commerce Businesses with Andrei Rebrov, Finsi
In this episode, we explore how subscription and e-commerce companies can harness data, AI, and innovative payment strategies to boost growth and improve customer engagement. Andrei Rebrov, co-founder of Finsi and former CTO of Scentbird, shares practical insights on building effective analytics systems and integrating AI for smarter decision-making.In this episode:00:00 - Increasing e-commerce co
Agentic Commerce with Colin Luce, CEO Basis Theory
Agentic commerce was one of the loudest e-commerce trends of 2025 — but is it real demand or mostly hype + incentives?In this episode of Payments FM, Nikita sits down with Colin Luce, Founder & CEO of Basis Theory, to unpack what’s actually happening in agentic commerce and agentic payments right now, what merchants should do today, and why trust + tokenization might decide how this all plays
Solving Payroll and Cashflow Challenges for Small Businesses, Dan Loomis, Gusto
In this episode of Payments FM, we sit down with Dan Loomis from Gusto to discuss the world of payroll and cashflow management for small and medium businesses. Dan sheds light on the common financial headaches like cashflow volatility, lack of control and confidence, and how Gusto Money aims to solve these through innovative solutions. We explore the challenges small businesses face such as managi
International Payments: Viktoria Soltesz, PSP Angels
In this episode, we explore the intricate world of payments and banking with Victoria Soltesz, founder and CEO of PSP Angels. We cover essential topics including international payments, high-risk merchants, crypto in payments, and the gaming industry. Victoria shares her mission to create a more ethical and transparent payment industry, emphasizing the need for proper education and strategic plann
Payments Data for Business Success: Albert Drouart, Pagos
In this episode we talk with Albert Drouart from Pagos about everything payments data. We talk about how businesses can leverage payment data to optimize their transaction processes, reveal hidden issues, and enhance overall performance. Through real-life examples and advanced monitoring strategies, Albert explains the transformative potential of data enrichment and AI in the payments landscape. K
The Right Way to Integrate a Payment Provider: Michael Taylor, Checkout.com
Mastering Payment Integrations with Michael Taylor: Best Practices & StrategiesIn this in-depth conversation, Michael Taylor, the Director of Solution Engineering at checkout.com, shares invaluable insights on optimizing your payment processes. We discuss the importance of pre-mortems, best practices for integrating a new payment service provider (PSP), setting clear expectations, and establis
Payment Retries: Philip Pages (Redux)
In this episode, we sit down with Philip Pages, CEO of Redux Payments, to explore the issue of involuntary churn in subscription-based businesses.Why churn is a critical problem, the difference between voluntary and involuntary churn, and the need for intelligent retry logic to reduce churn rates.We dive into various retry strategies, the impact of new technologies like network tokens, and other m
Payments For Platforms: Joshua Silver (Rainforrest)
In this episode of Payments.FM, Joshua Silver, the CEO of Rainforest, delves deep into the intricacies of payment integration models for software platforms.We discuss the two primary models: the integrated referral model and the embedded payments model. Joshua highlights the advantages and disadvantages of each approach and emphasizes the importance of service, technology, and commercials in selec
Benefits of Payment Orchestration: Zubin Vandrevala (Gr4vy)
The Essential Guide to Payment Orchestration with Gr4vy's VP Commercial Zubin Vandrevala. Join us in this insightful episode as we delve into the world of payment orchestration with Zubin Vandrevala, VP Commercial at Gr4vy. Learn about the evolving needs of merchants in payment processing, the complexities they face, and how orchestration platforms can provide strategic advantages. Zubin share
Optimizing Payment Performance with AI: Insights from Inai CEO
In this episode, Anantharaman Pattabiraman, CEO of the payment intelligence platform Inai, discuss the intricacies of payment performance metrics.We chat about metrics for different business models such as e-commerce and subscription services, the challenges merchants face in tracking and interpreting payment data, and the opportunities for leveraging AI in payments.Anta provides actionable insigh
Exploring Trends in Payments: Jenna Wyer (ex-Venmo, ex-Braintree)
In this episode, Jenna Wire, a seasoned expert in the FinTech industry and a founding member of Venmo and Braintree, discusses the latest global trends in payments, challenges facing subscription businesses, and the new era of cross-border payments.Jenna shares her insights on the high costs of credit card processing for merchants, the importance of payment orchestration, and the strategies for re
