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ICS Podcast: Everything Digital

ICS Podcast: Everything Digital

ICS-digital and ICS-translate 104 Episodes Oct 12, 2026

The ICS: Everything Digital podcast covers a wide range of digital marketing topics with experts from global brands, academia and further afield. Across a range of industry sectors, topics span everything from SEO, digital PR and multilingual content, to building a career in digital, developing a team and more. Brought to you by ICS-digital and ICS-translate.

Episodes

Beyond Clicks: Measuring Decision Distance in AI Search with Giulia Panozzo
Beyond Clicks: Measuring Decision Distance in AI Search with Giulia Panozzo Oct 12, 2026 00:37:20 Clicks, rankings and traffic tell us what happened, but do they explain why someone chose one brand over another?In this episode of Everything Digital, Laura Smith speaks to neuroscientist turned marketer Giulia Panozzo about Decision Distance: the gap between the motivations driving a customer’s decision and the messages a brand communicates.They explore why traditional SEO metrics only tell part
The Human-Machine Memory Gap: Introducing Distinctiveness Intelligence® with Laura Smith
The Human-Machine Memory Gap: Introducing Distinctiveness Intelligence® with Laura Smith Sep 28, 2026 00:43:40 In this episode Ben Thompson, Senior Account Manager sits down with Laura Smith, Head of Client Strategy to discuss The Human-Machine Memory Gap - a whitepaper launched by ICS earlier this year. They discuss the research that went into the piece, why it's important for marketers working in SEO or AI search, and how its development informed the launch of Distinctiveness Intelligence, a data-led, be
AI, Prompting & the Future of Design
AI, Prompting & the Future of Design Sep 7, 2026 00:12:55 In this episode, Jack and Elena from the ICS-digital creative team dig into where AI prompting meets traditional design. They'll discuss why a good prompt is really just a good old-fashioned brief, how to move from vague first attempts to polished outputs through iteration, and why AI makes systems thinking, business awareness and good taste more valuable than ever.
Money 20/20's Oliver Smith on Multichannel Finance Content and the Power of In-person Events in Regulated Sectors
Money 20/20's Oliver Smith on Multichannel Finance Content and the Power of In-person Events in Regulated Sectors Aug 24, 2026 00:43:04 Money 20/20 Europe is one of the standout events in the finance sector - but what goes into curating such a powerhouse? Head of Content Olly Smith joins the podcast to discuss what makes a great speaker, how to pitch a compelling panel, the importance of happenstance and unplanned encounters, and the evolving role of content in regulated sectors in the age of AI.
Holiday Mode: Marketing Room 101
Holiday Mode: Marketing Room 101 Aug 10, 2026 01:04:26 What do marketing strategies and summer holidays have in common? More than you’d think.In this episode, we’re joined by Carsten Lackner, Founder & CEO of Linelia, to unpack the essentials of modern marketing — and throw a few things firmly into Room 101 along the way.From what every marketer should have in their “carry-on” to the tactics and trends that deserve a one-way ticket out, this is a
Legal & Creative's Sharon Toerek on Agencies, AI and the Law
Legal & Creative's Sharon Toerek on Agencies, AI and the Law Jul 27, 2026 00:33:33 An essential listen for marketing agency specialists as Legal & Creative founder Sharon Toerek speaks with ICS-digital's Martin Calvert about the legal aspects of creative agency work, the challenges of AI and the need to pre-emptively manage campaign risk
The Future of Digital Journalism with Dr Bissie Anderson
The Future of Digital Journalism with Dr Bissie Anderson Jul 13, 2026 00:34:17 The University of Birmingham's Dr Bissie Anderson joins us in this episode to discuss the future of digital journalism, the rise of misleading AI sources, why stories resonate and what communication students want from employers in digital.
Global Visibility in 2026 SEO with Sistrix's Steve Paine
Global Visibility in 2026 SEO with Sistrix's Steve Paine Jun 29, 2026 00:43:35 Sistrix is one of the world's leading SEO tools and in this episode, Steve Paine joins us to talk all things visibility. Covering trends in AI, the need for benchmark data to plot success and a brief dive into the specifics of the travel sector, this ep is a must-listen for SEO pros.
Customer-focused Marketing in Global Food & Drink with Lactalis' Jason Simpson
Customer-focused Marketing in Global Food & Drink with Lactalis' Jason Simpson Jun 15, 2026 00:44:15 How can global food and drink brands place customers at the heart of their marketing plans? In this episode, Lactalis head of omnichannel Jason Simpson talks about all things customer, touching on NPD, AI search, retail media and much more.
AffPapa's Anahit Hovhannisyan on Affiliate Marketing, Global Event Management and B2B Social Media
AffPapa's Anahit Hovhannisyan on Affiliate Marketing, Global Event Management and B2B Social Media Jun 1, 2026 00:35:22 Affiliate marketing is full of dynamic brands and AffPapa Head of Marketing Anahit Hovhannisyan is at the heart of the industry. In this episode Anahit talks about the value of physical events in bringing digital businesses together, collaboration in competitive industries and the power of social media content to engage, entertain and convert in B2B
What Journalists Want: PR tips from HuffPost UK's Dayna McAlpine
What Journalists Want: PR tips from HuffPost UK's Dayna McAlpine May 18, 2026 00:48:22 PRs, this one is for you. We're removing the filter and getting honest about the current state of play in PR and journalism by interviewing Dayna McAlpine, Deputy Editor of HuffPost UK. In this episode, no questions are off the table as Grace Taylor-Clarke is joined by Dayna to give public relations professionals the answers to the journalist questions that you've been dying to ask.
Marketing Without a Product: Lessons from Samaritans
Marketing Without a Product: Lessons from Samaritans May 4, 2026 00:45:47 How do you market to someone who isn’t looking to buy — or even to engage?In this episode, Elliot Colburn from Samaritans joins us to talk about marketing without a product, and what it really takes to reach people in a meaningful way.We explore how to connect with difficult-to-reach audiences, communicate sensitive topics responsibly, and build campaigns that prioritise trust over clicks.A differ

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