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The MSDW Podcast

The MSDW Podcast

MSDynamicsWorld.com 100 Episodes Oct 8, 2026

The MSDW Podcast covers the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, it features interviews and discussions on issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.

Episodes

A Practical Approach to Conversational AI for Dynamics 365 Reporting, with insightsoftware's Jason Carter
A Practical Approach to Conversational AI for Dynamics 365 Reporting, with insightsoftware's Jason Carter Oct 8, 2026 20:32 This episode is sponsored by insightsoftware. Not everyone approaches the use of AI the same way, and when it comes to building and running critical reporting against a Dynamics ERP solution, business users need an approach that they can believe in. Our guest on this episode, Jason Carter of insightsoftware, is a veteran of Microsoft's ERP ecosystem and has been thinking a lot recently about how c
A former accountant's view of embedded payments, with PayTrace
A former accountant's view of embedded payments, with PayTrace Oct 6, 2026 13:40 This episode is sponsored by PayTrace. Accountants working with Dynamics 365 Business Central face a unique set of challenges related to receivables. Corey Green and Sam Johnson from PayTrace join us on this episode to share both real-world experiences and the role of embedded payments, both in terms of the technology and the merchants who use it.   We discuss recent enhancements to PayTrace's Tra
Navigating Global Microsoft Dynamics 365 ERP Implementations, with AlfaPeople
Navigating Global Microsoft Dynamics 365 ERP Implementations, with AlfaPeople Oct 1, 2026 23:36 This episode is sponsored by AlfaPeople. Global Dynamics 365 ERP projects face unique challenges as teams work across varying locales with unique characteristics and requirements. Our guests on this episode, Craig Shaneck and Marcel Ruf from AlfaPeople, have seen the realities and challenges of global ERP rollouts. They tell us about some of the underlying challenges that any international project
Directions for Enterprise 2026 Recap with Dag Calafell
Directions for Enterprise 2026 Recap with Dag Calafell Sep 29, 2026 20:16 As we wrap up MSDW's coverage of Directions for Enterprise 2026, we are joined for a recap podcast with Microsoft MVP Dag Calafell. Dag attended the event in Copenhagen, and we in this episode we discuss some of the core themes of the event including Microsoft's product plans, outlook on the partner opportunity, and how AI could change the nature of Dynamics 365 ERP projects and partner teams. Dag
How to Prepare Dynamics 365 CE Data for Agents
How to Prepare Dynamics 365 CE Data for Agents Sep 23, 2026 29:44 This episode is sponsored by Plauti. The tech world's focus on AI and agents has helped illuminate a longstanding question for Dynamics 365 CE customers - how strong is the data underlying your CRM? As the pressure to embrace AI and agents grows, customers have a range of concerns about their data. In this conversation, we look at how CRM teams are meeting core goals around sales efficiency and th
How AP teams AP teams adapt to change
How AP teams AP teams adapt to change Sep 2, 2026 32:32 This episode is sponsored by Mekorma.   ERP implementations and AP automation initiatives are well-known for introducing meaningful change into organizations. Veterans of ERP consulting learn quickly that change management is easy fto minimize during project planning but hard to ignore when deployments run into go-live challenges. Our guests on this episode are Don Anderson, a senior lecturer at
Keeping Your Dynamics 365 Business Central System Healthy Over Time
Keeping Your Dynamics 365 Business Central System Healthy Over Time Jun 26, 2026 52:29 Long-running Microsoft Dynamics 365 Business Central environments are at risk for becoming complicated and causing pain for users. But don't rush to blame such issues on bad decisions or mistakes. A BC system can easily accumulate a mix of inefficiencies, workarounds, and issues as a result of many small and innocent-seeming decisions that accumulate over time, say our guests, Microsoft MVPs Cynth
Previewing EPPC 2026 with Sean Astrakhan
Previewing EPPC 2026 with Sean Astrakhan Jun 25, 2026 13:12 EPPC 2026 begins soon, and MSDW is a media partner of the event with on-site coverage planned. To prepare, we talked to one speaker who will be presenting two sessions at the event, Microsoft MVP Sean Astrakhan. Sean tells us about his two session, one on building accurate AI with Azure tools, and another focused on building better integrations with Power Automate and more advanced tools. We dis
How Microsoft Partners are advancing their Copilot and AI Agent Offerings
How Microsoft Partners are advancing their Copilot and AI Agent Offerings Jun 24, 2026 26:54 This episode is sponsored by Stratos Cloud Alliance. As Microsoft expands the capabilities of M365 Copilot, Copilot Studio, and surrounding tools, partners must work to understand the updates and translate them into meaningful guidance for their clients. That ability to mature AI skills in a rapidly evolving marketplace requires partners to bring a combination of skills to bear, according to our g
Autonomous agents and AI priorities, with Steve Mordue
Autonomous agents and AI priorities, with Steve Mordue Jun 18, 2026 37:18 Steve Mordue joins us to talk about the AI landscape that SMBs are facing today and how that led to his team's launch of a new AI offering, RapidClaw, an OpenClaw-based agent framework that made it to market before the reveal of Microsoft's latest autonomous offering category, Autopilot, and the first of its agents, called Scout.   Steve explains how he has made sense of some of the big choices to
New guidance on modernizing legacy systems, with Velosio
New guidance on modernizing legacy systems, with Velosio Jun 12, 2026 26:04 This episode is sponsored by Velosio. Organizations are feeling increasing urgency to make decisions about the future of their legacy solutions. Demands around security and sustainability become more challenging to meet over time, and as cloud solutions continue to evolve, IT and business leaders may see uncertainty in their path toward modernization. Our guests on this episode are Velosio's Carol
Jeremy Vyska on AI-accelerated coding, quality, and community for Business Central at DynamicsMinds 2026
Jeremy Vyska on AI-accelerated coding, quality, and community for Business Central at DynamicsMinds 2026 Jun 2, 2026 20:28 In this episode we are talking with Jeremy Vyska, he's a Microsoft MVP as well as a solution architect, developer, and community leader who recently started an article series with MSDW, Field Notes on Agentic Development. The first piece discusses BCQuality, a community project focused on Business Central development best practices.   We discuss some of Jeremy's experiences and observations from

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